March 10, 2021

What is the Ingredient Mix in Your Leadership CAKE?

What is the Ingredient Mix in Your Leadership CAKE?

Host of the Leadership Hacker podcast and author of the Leadership Cake likens the fundamentals of leadership to the essential ingredients of a delicious cake. Every leader needs to find the right mix of those ingredients to form his or her “cake,”...

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Host of the Leadership Hacker podcast and author of the Leadership Cake likens the fundamentals of leadership to the essential ingredients of a delicious cake. Every leader needs to find the right mix of those ingredients to form his or her “cake,” while developing a distinctive and memorable taste that informs their legacy. This episode summarizes the approach Steve has employed to developing leaders from junior level to international CEOs of global organizations.

WEBVTT

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What's working on purpose anyway? Each
week we ponder the answer to this question.

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People ache for meaning and purpose at
work, to contribute their talents passionately

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and know their lives really matter.
They crave being part of an organization that

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inspires them and helps them grow into
realizing their highest potential. Business can be

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such a force for good in the
world, elevating humanity. In our program,

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we provide guidance and inspiration to help
usher in this world we all want

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working on purpose. Now. Here
is your host, doctor Elise Cortez.

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Welcome back to Working in Purpose program. Thanks for tuning again this week,

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Alie course as your host. Journey
you from Dallas, which is my home

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base. By way of introduction,
and if you don't know me, I'm

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a management consultant specializing in meaning and
purpose, organizational logo therapist, inspirational speaker,

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social scientist, and author. You
can learn more about me in the

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work I do at at least cortest
dot com or Gusto dashnow dot com.

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Before we get started in today's program, we must thank our partner and sponsor,

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Work Proud. We are a perfect
collaboration. Everyone wants to know they

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matter and the work that they do
is meaningful and appreciated. Work Proud is

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a mobile platform built to encourage employees
to share stories and recognize each other's contribution.

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Work Proud empowers hr and business leaders
to help create company cultures where all

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employees are inspired to feel proud of
their work and proud of their company.

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Check them out at workproud dot com. With us today is Steve Rush.

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He's the CEO at Improv Consulting.
He's a strategic thinker and futurist. He's

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the host of the Leadership Hacker podcast, the author of The Leadershipcake, a

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recipe for success in leadership, and
a renowned global expert in leadership transformation and

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communication. We'll be talking today about
the unique cake recipe from his book and

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how it can be applied to develop
our own unique and tasty rand of leadership.

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You joined it today from London,
where it is actually I think midnight,

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is that right? It's eleven pm, eleven pm, and you've had

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a very full day. I'm very
good in full day. Thank you for

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joining us today and so I'm delighted
to be delighted to be with you and

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thrilled that we get to literally taste
your recipe for leadership in this in this

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conversation for those of us having close
to him midnight snack, You're perfect,

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exactly perfect. So to get us
started here, I did read your book

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cover to cover, as I'm prone
to do. But those of you who

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don't know much about you, if
we could just get you situated with our

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with our listeners and our viewers.
I think of you as a consultant,

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strategic thinker, futurist author, of
course, But will you share a bit

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about your background so that we don't
where you're coming from and what you're pouring

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yourself into today. Yeah, I
have. I've come to learn over the

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last few weeks of explaining myself to
a number of people that I have a

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career of two thirds and a third. So my first two thirds of my

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career I was in corporate banking and
commercial banking and private banking and grew through

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the leadership hierarchy. And my last
real job, as I like to call

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it, before I do what I
do now, because I don't really see

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what I do now as a real
job, I was running the division of

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a wealth management business for a global
bank as an executive vice president, so

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lots of responsibility, multibillion dollars of
revenue and had a blast, but just

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got bored. So that triggered a
conversation on my boss at the end of

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my year appraisal that ended me asking
for a way out and to do a

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bit of soul searching and ended up
in the world I'm doing now, which

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is the next third of my career, in this chapter of my career,

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which is just helping people become better
at what they do, and that has

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an enormous scope, so everything from
leadership development, coaching, helping people through

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change and transformation, whether it be
a system or process, whether it be

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organizational restructure, and anything and everything
in that space. And that happened purely

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by accident and me just finding out
that actually what I was really good at

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in my corporate world was having great
conversations with people and helping them solve their

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problems. And it wasn't until I
left my corporate world and realized that actually

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I could still do all of that, but I didn't have to worry about

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the corporate hang ups that come with
working in that biship. I was able

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to really true to myself and give
people real candor and honorly and it said

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me, Well, we're nearly ten
years later and had a ball worked all

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over the world splendid. And as
I was saying to you before we came

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on here, let's just quote doctors
sus it should be. It should be

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like that, and we want it
to be like that for a lot of

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people, which is why both of
us do what we do. So I'm

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really happy to share with you.
I'll share you on here with people that

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are listening to this. And of
course today we want to focus on leadership,

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and more and more we're seeing,
especially in this pandemic, the world

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certainly needs leadership. But I want
to understand from your vantage point, because

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everybody has a unique point of entry
or a reason for entry, why is

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developing leader is so important to you? So it's a great question, And

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actually I just want to take us
a step back because leadership for me,

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isn't about a role. It's a
behavior. And quite often I can often

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be guilty of this myself actually in
giving people leadership roles. But actually leadership

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is a behavior, and we see
it in school playgrounds, in schoolyards,

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we see it in you churches,
we see it in community centers, we

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see it all over the place.
And actually, if we start to rethink

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about the role that leadership plays,
it's about the fact that as the right

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behavior is doing the right thing in
the right time and responding in the right

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way doesn't really have to come with
a corporate title. It doesn't have to

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come with an age group either.
In my my son's basketball team, I

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see leadership happening, you know,
with eleven twelve year old kids. So

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this is about just understanding the core
principles about what's doing the right thing.

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And my experience tells me that if
you do the right thing, that's broadly

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what leadership is. M That was
just me definitely worth listening to, Okay,

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and I like that. Actually I
wrote that down. I want to

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use that as a quote when I
when I shared this out with people.

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So here you are. I'm on
It's nice to be maybe I'm maybe it's

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not nice for you, but I
always think it's nice to be on the

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other side of the mic when I'm
on somebody else's show. But for me,

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six years in my show has really
helped me learn a ton about what

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I'm up to, meaning passion,
purpose, while being etc. So I'm

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interested to understand what you have learned
about business and leadership by hosting the Leadership

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Hacker podcast. Sure, yeah,
I think you and I are absolutely blessed,

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aren't we with the opportunity to speak
with so many different people from so

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many different walks of life. I
think I've learned so much in the last

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twelve months. So my podcast is
coming for its twelve twelve month birthday,

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it's first year birthday next week and
fifty five fifty six episodes in and every

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single week I learned. And I
guess the one thing that strikes me is

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that every guest I have on learns
too. And it's that one thing that

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just always strikes me that whatever the
age, whatever the experience, background,

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corporate experiences, et cetera, there
is this real restless curiosity to want to

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continually learn. And that's been the
real kind of theme that kind of strings

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through all of the conversations I've had. That's probably one thing. And the

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other thing that I've learned in anything, it is how much more twelve months

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in now I'm value diversity more I've
everdene. Not just diversity in terms of

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ethnicity and sexual orientation, but diversity
in thought and experience, and I think

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that's the one that we often sometimes
miss out in that whole diversity conversation.

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So one of the things that's interesting
for me, I'll share this because I

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do think that well it is identified
by various people, not just me,

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even this conversation, just the importance
of ongoing learning, especially in today's ever,

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ever changing world in the moment.
It's curious from my village point.

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I'm from my own show. If
you were to look at the three twenty

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episodes that I've hosted, what you
would notice is the unfoldment of my consciousness.

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And so really the things that i'm
because I opt into I only bring

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on people who can advance the conversation
on creating a meaningful workplace, inspirational leadership,

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and business that's done from a stakeholder, capitalistic, thoughtful, conscientious vantage

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point. And so you know,
there's no reason I probably wouldn't wouldn't have

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noticed you say, five years ago, four years ago, three years ago.

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So I'm curious, do you find
that your own attraction to podcast guests

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or or even material is changing in
some particular in particular fashion, Yeah,

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it is. Actually what I think
is really quite stark, is my own

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self development has actually become pushed to
the four and as a result of feeding

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my own curiosity about me and my
growth and my personal growth inspires me to

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want to look for other people who
can also not just enrich my thinking and

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behavior, but if if it will
enrich mind, absolutely, no, rich

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the audience that we serve. And
you know, there's been a number of

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things in the course of the last
twelve months that have really pivoted the way

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I do things for me personally,
from my business as well as my family

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too. And how great is that? So you know, well, and

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you know, for me, what
I always find amazing is when people come

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on my show and they hear that
I actually read their book cover to cover,

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and it's evidenced in the questions I
asked them. They're always kind of

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amazed with that. I'm like,
why wouldn't I read your book or to

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cover? Why wouldn't I do that? You put something out of the world,

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and I frankly want a benefit of
it myself. So same thing with

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your book, which brings me to
my next question. So, well,

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I really appreciated just the craftiness of
your book and just where where where it

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all came from? Maybe before I
get into some of the mechanics, I

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guess I want to start with just
where the idea of where you came up

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with with the analogy of A K. Crespy came from you from your book.

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Sure, so it was he pictured
the scene. I was kind of

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coaching a really left hand brain CFO
who'd become the CEO of a private banking

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organization. You know, he had
zero emotional intelligence, very very highly intelligent

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person understood academically that he needed to
do lots of things and shift lots of

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behaviors, but emotionally, physically couldn't
see it. And it was just really

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wrestling when I tried lots of you
know, psychometric testing to wave under his

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nose and getting to think of himselves
differently, and I just couldn't get that

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emotional shift in him. So that
weekend I'd flown home and my wife has

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a very traditional girl from the North
of England, and we were getting it

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was just the last Sunday before Advent
and traditionally in the North of England they

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mixed a Christmas cake and at that
particular time and my wife was talking to

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me about the Christmas cake and we
have to put a coin in the Christmas

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cake in stir it, so all
the kid to take it in turns to

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stir it. And that was kind
of to give us good luck. And

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she was just talking about the ingredients
that she was going to get that day

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and indim and so she was talking
about, you know, if we've got

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to get this right, and I'm
going to get that balance right, and

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if I don't did this, it's
not going to be a cake. And

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clearly, being the attentive husband wasn't
particularly being all ears and you know,

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I've got one ear on. You
know, I've got to go back on

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Monday and speak to the CEO.
And it was just home epiphany almost of

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that's it. It's about getting the
ingredients in balance. And I remember I

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remember sitting up and saying to her
leadership cake. And she looked at me

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as if to say, what are
you talking about. I said, it's

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a cake, leadership cake. Just
bear with me, and I dashed dashed

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downstairs. I went into the office
and I googled the leadership cake and there

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was nothing there and ingredients in leadership
There was a couple of articles, but

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nothing really that was kind of empowering. So I thought, God, this

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is something here. I'm going to
test this when I go back on Monday.

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So I hopped on a plane on
Monday. We got to do his

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office and we're in our session together
and yeah, and I said to him,

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I said, look, I know
you're going to find this a little

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bit challenging, but I just want
you to think of yourself as a cake.

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And you can you imagine all that
went over? Okay it was I

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said, just human be here.
So do you like cakes? Yeah?

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I like cakes? Okay, so
what about cakes? Do you like?

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Well? I like these things that
he said, Steve, this has got

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nothing to do with me, he
said, it's got everything to do with

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you, because I want you to
think about your leadership and being like a

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cake. If you think of if
we're going to make a cake, we're

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going to need some flour, we're
gonna need some eggs, we're gonna need

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some water, we're gonna need some
sugar. If you think about those things,

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you haven't got any eggs, Colin, you haven't got any sugar.

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Just the mushy thing over here.
And you waid and actually, you know,

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this is all really really brilliant,
but there's just too much of it,

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and what we need to do is
get some of this imbalance so that

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you are constructed like a cake and
sat up in his chain. Okay,

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so what ingredients do I need?
Which then started the conversation which led into

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me doing loads of research around what
are the things that are common across great

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leaders A couple of years later,
Leadership Cake was born. M I love

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the way you've write about it in
the book. It's just splendid. Of

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course I knew that sort of I
wanted you to share it with our listeners

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and our viewers, and I just
what I appreciate that. It's just even

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how you situated, you know,
left brain right brain sort of thing,

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which you also of course address in
your book as well. Super important.

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And so from what I could understand, and let's just cover this piece,

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this first piece, and then we'll
go into the others after the break.

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But you've got this premise, as
I can understand it, of your cake

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model, and that's the E plus
our equals. Oh can you talk about

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that? Yeah, Well, we
all have a cake metaphorically, and in

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order to be thoughtful about our cake, the E plus our equals. Oh,

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is this the effect of whenever we
go through our leadership career, there

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will always be things that we're faced
with. So the events that's the the

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r is the way that we react
to them and owes our outcome. Now,

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we have very little control over our
events that happen, but if we

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want to change the outcomes, the
only thing we can change is the way

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that we react to them. So
if I'm really thoughtful around how I respond,

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how I react, and in doing
so, how I construct, my

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recipe for success will be whether or
not you're ineffective leader or not. I

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just think that it's so incredibly crisp
and clear, which is why I wanted

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to start with that before we got
into the actual ingredients per per se part

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of it, because when you when
you recognize and I think that's exactly it.

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And so then now when you start
to say things like emotional intelligence,

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which of course feeds into how we
react to something, how we choose to

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react, and then with what regard
or from what do we pull from to

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be able to form a reaction.
So crisp and so I thought that was

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a great way for it for us
to start this conversation. What I want

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to do after the break Steve is
talk more in depth about your actual model

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self the ingredients. So let's grab
our first break. I'm Elise Cortez,

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your host. We were on the
air with Steve Rush. He's the CEO

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of Improved Consulting. He is also
a strategic thinker and a futurist. We've

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been talking a bit about where his
interests came from in leadership and how we

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went about creating an approach to addressing
it. After the break, we're going

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to get more into the detail of
the actual model itself and those ingredients.

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Stay with us. We'll be right
back. Doctor Release Cortez is a management

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consultant specializing in meaning and purpose and
inspirational speaker and author. She helps companies

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visioneer for greater purpose among stakeholders and
develop purpose inspired leadership and meaning infused cultures

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that elevate fulfillment, performance, and
commitment within the workforce. To learn more

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or to invite a lease to speak
to your organization, please visit her at

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a lease Cortez dot com. Let's
talk about how to get your employees working

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on purpose. This is working on
purpose with doctor Elise Cortez. To reach

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our program today or open a conversation
with Elise. Send an email to Elise

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ali Se at Elise Cortez dot com. Now back to working on Purpose.

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Thanks for staying with us, and
welcome back to Working on Purpose. I

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wanted to let you know that in
response to some of the inquiries that I've

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been getting about how to help companies
care for their employees as the pandemic continues

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and anxiety, stress, depression,
and feeling disconnected are on the rise in

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the workplace, we have just launched
a well being webinar and learning series to

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nurture and build individuals from the inside
out. If you want to know about

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that, reach out to me via
email. That's the best way, Elise

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at Elise Cortez dot com. If
you're just joining the program. My guest

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is Steve Rush. He's the CEO
and Improved Consulting and a strategic thinker and

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futurist. He's the host of the
Leadership Hacker podcast and the author of Leadership

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Cake. He joins it today from
London. I'm your host, Alice Cortez.

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So let's dive into it, Steve, if we can. Let's if

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you can first, and by the
way, it's always so useful, right

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when you can create some kind of
an acronym that helps readers be able to

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grab and remember what you have.
It's just stunning. I'm working in my

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second book trying to figure that out
myself. So thank you for the model.

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So cake, break it down and
then we'll talk about each one of

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those essential ingredients. What's cake?
So I come up with the idea of

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cake, which was as a result
of the conversation we spoke about earlier.

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But then I set around to do
some research because yeah, it's all very

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well, less creating an acronym and
trying to retrofit some stuff, but actually

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I wanted to make sure that I
understood from great leaders around the world what

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were the things that were common that
everybody had. And actually I come up

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with about five or six different things, and of course it would It just

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happened to work out that the four
things that presented themselves that were most common

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amongst great leaders were communication, authenticity, knowledge, and empathy. And it

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just happens to make cake. So
it kind of worked out quite neat.

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Okay, well, let's let's talk
about each one of them. So you

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know, and I've heard I really
want to emphasize this This is so important

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because I work with a spectrum of
people between of course introversion and extra version,

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and so you talk about obviously the
sea is for communication in the peak

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and so so critically important. And
even last week on the show Steve I

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was on with Robert White and who
also emphasized that that as being one of

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three critical factors that that impact our
performance. And I don't care if you

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know it comes naturally, you're not. You've got to be good at it.

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So bring us into the fauld talk
to us about a communication. So

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communication is absolutely essential in every single
walk of life. If we're if we're

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able to adapt the way that we
communicate to anybody under every situation, we're

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going to be more effective leaders.
So whether it be you're talking to a

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brand new hire or a graduate employee, or another CEO of another organization,

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or a lady down the road,
or a gentleman in the village wherever you

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are, if you're able to adapt
to those individuals styles, tones, commonalities,

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were able to become more like them, and right back through the centuries

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and the generations, we all have
that natural innate association to want to be

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like people like us and Therefore,
the more you're able to adapt your communication

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style, people will understand you.
And the big thing, of course with

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communication is it has to be absolutely
two way. Most organizations, most leaders

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often have a perception that they've communicated, where actually they've probably just cascaded.

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They've sent information, they've done a
broadcast, they've been on a podcast.

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That's not communicating unless you've got some
response in relation to what you've sent out.

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And therefore how you close that loop
as equally as an essential part of

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that communication strategy. So one of
the things that I was thinking about as

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you were saying that, Steve,
is one of one of the many ways

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that I could be described as I've
read energy according to luminous sparks. So

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in other words, very high,
speak fast, I walk fast, you

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know, I think you know.
I like to get things done. I'm

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all about achieving results, et cetera. And what I know listeners and viewers

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is that when I come in,
and it's very easy to ascertain someone someone

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else's energy or their color by watching
how they move and even the first hearing

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the first few sentences from their mouth. If I'm coming in and the technical

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audiences that I'm working with engineer scientists, IE people, A lot of them

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have more bluer energy, so they
want the information. They don't want the

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rapid fire. So I literally I
want to come in hot, and so

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they they where I can connect with
and better is when I dial that energy

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down. I bring my tone down
and bring my energy to a closer to

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their level. And I'm really thoughtful
about what it is that I say,

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and choiceful in my words, economical
in my words, and now I have

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a better way to be able to
communicate. So Steve, that's the way

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I would interpret what you just said
about changing how we communicate. It's a

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really great point because there are loads
of tools that help us do that.

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So whatever young Gian style of assessment
you take, or you like you're just

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understanding how you're naturally going to communicate
is really helpful and how others respond to

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that, so how you can use
different tools and activities. And of course

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most of our communication is nonverbal,
and you know that's really important in the

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world that we're in now, where
we're much more virtual than we've ever been

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before, And how do you tap
into that nonverbal communication? Scientists have told

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us it's about fifty five percent well, most recent studies suggest it could be

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as much as seventy five percent of
our communication is nonverbal, and therefore it's

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not just about what we say and
what we do, is how we use

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other things to help us communicate.
H Well, I think I'm maybe even

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seen a stat that our actual words
use might even account and even only account

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for like seven percent of the something
crazy like that. Maybe that's what's in

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your book. I can't remember.
But now what's important to say next?

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Then? I think since people hearing
what I just said about how I change

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the way that I talk with other
people does not mean that I'm being inauthentic.

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It means that I'm flexing myself so
that I can connect with that person

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meaningfully. So your second ingredient is
a for authenticity. Talk about that one.

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So authenticity is a little bit overplayed. When I read the book about

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five years ago, this was kind
of still relatively upbeaten on the agenda.

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And you know it's been overplayed because
people have a perception now that I can

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just be authentic. Well, no, that's not your choice. Unfortunately,

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you can attempt to be authentic,
but you'll only know that by how people

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respond and react to you, because
all authenticity is just being who you really

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are, and it's not putting on
a guys, it's not trying to mimic

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somebody else. It's not trying to
use other language that you've heard from other

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people. It's just taking the best
of everybody but molding it so that it's

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actually physically manifested by you and it
feels like you. And we have a

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little trigger in our brain that helps
us spot inauthentic behavior, and that's a

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little shift in dopamine in our brain. And typically what happens, of course,

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is we think we're being authentic.
But you know, when somebody is

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telling you they're authentic, that's probably
not a good sign in the first place.

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And I just want to be really
authentic. It is probably not a

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good one to start with. But
equally, when we feel that gut feel,

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it isn't anything to do with our
gut, ironically, it's to do

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with the shift in dopamine. It's
the reward chemical that makes us risk of

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pay attention to what's happening, and
in doing so, when that little shift

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in dopamine takes place, we should
notice that because it's telling us that two

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things could be happening. Either what
that person is telling us is perhaps not

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authentic, or it could be a
bias that we have and it's about what

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in five chance of it being a
complete bias, But we then just need

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to test that. But being authentic
is just if you have to have a

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workout and the home hat, that's
never going to work. This is about

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just you being that consistent you.
And what I was thinking is you're talking

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about that, Steve is is this
is where people can start to expect they

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know what they're going to get with
you because you are You're dependable, You're

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reliable in who you are. They
know, they know who you are and

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what your brand is if you will. So the other thing that you talk

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about in authenticity that we have to
talk about because it's smacks right up my

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alley and you know, I can't
get past this. But I'm going to

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quote this from your book and then
have you comment on it. You say,

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of the leaders that I have worked
with, the ones who have the

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ability and desire to be inspired themselves
also demonstrate the same desire to inspire others

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without fail. Leaders who inspire others
demonstrate a passion and love for whatever it

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is they do. Inspirational people always
display high energy, and it's that energy

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that captures our attention. Yes,
yes, and yes, that's what my

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book is all about. So yes, say more please. Yeah. It's

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just an in factious, isn't it. Yes. You know that when you're

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in the presence of somebody who is
genuinely there because they want to support you,

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and they genuinely have a very low
agenda for themselves, that's just really

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empowering. And what happens as a
result of that is the person who's empowered

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to create that environment feels even more
empowered because other people are responding and reacting

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in a positive way, and it
just becomes a self fulfilling prophecy of energy,

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as I call it, because it
just creates great results in that way.

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I'll add to that and see what
you think about this. I have

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increasingly in my own study, is
Steve, I continue to study a logotherapy.

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I find myself, of course,
study more deeply in meaning and purpose

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and what you what you can't get
away from in those studies is the ongoing

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in the development of consciousness. And
when you start looking down that path,

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what happens is you start to notice
that everybody that's in that path really talks

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about one word all the time,
and it's that word you said. Energy.

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So I really come to believe that
everything is energy, and that we

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as human beings and everything else,
traffic on some level or decibel of energy

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or vibration, if you will.
And so the higher that we vibrate,

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the higher that we work, the
more that we can we tend to be

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pulling up others up and being being
interested in being pulled up by others above

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us. Your thoughts, reactions,
Yeah, so I think somebody pulled up

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the law of attraction. Actually,
it's just the law of energy. And

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if you give out good energy,
what happens is of the people they find

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that and they feel that, and
they feel energy in you. But it

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starts with he doesn't it think it's
beautiful? And so of course the work

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that I do around about nurturing meaning
and purposes, So meaning is really just

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an energy engine, that's what it
is. So that's why I start with

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that as a basis. Yeah.
So third ingredient in your in your model

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K for knowledge talk to us about
knowledge. Yes, so this is a

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really interesting one. So when I
started doing some research, there are so

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many great leaders who possess great knowledge
but can't lead. And the reason they

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can't leaders because this ingredient seems to
be overplayed in their cake. And you

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know, it could be technical specialists
or you know, have worked through the

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hierarchy of the organization have become the
font of all knowledge. And what I

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found through my research is that most
organizations where they have very technically gifted,

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very very technically gifted leaders, tend
not to have as an effective and an

396
00:27:37.720 --> 00:27:45.079
organized workforce, Whereas where they had
less academically educated entrepreneurs leading those businesses,

397
00:27:45.680 --> 00:27:49.119
what you then saw as a very
different energy in the workforce. So it

398
00:27:49.200 --> 00:27:52.920
led me on this path to discover
what was really going on. And what

399
00:27:52.960 --> 00:27:56.640
I found that knowledge is only power
if you share that all the way through

400
00:27:56.680 --> 00:28:00.759
all of your organization. And there
is this old adage that knowledge is power.

401
00:28:00.799 --> 00:28:06.759
I just don't buy it anymore.
Through my experience and my conversations and

402
00:28:06.400 --> 00:28:11.319
my work, what I've found is
that knowledge can only be powerful if it's

403
00:28:11.480 --> 00:28:17.880
disseminated through the organization, if it's
shared and communicated as quickly as it possibly

404
00:28:17.920 --> 00:28:22.079
can so that everybody gets to grow
and learn as everybody should. That is

405
00:28:22.160 --> 00:28:26.759
beautifully articulated articulated. The other thing
that I think I remember you saying too

406
00:28:26.799 --> 00:28:30.119
about knowledge and tell me if I
dreamt this or got it someplace else.

407
00:28:30.319 --> 00:28:33.400
But I think you also said something
about it's important for leaders to be able

408
00:28:33.440 --> 00:28:37.440
to know enough about the general space
of the people that they're working with so

409
00:28:37.480 --> 00:28:41.359
that they can appreciate the work that
they're actually doing. Yeah, you're absolutely

410
00:28:41.400 --> 00:28:45.720
right. So there's a danger,
isn't there becoming too knowledgeable? And I

411
00:28:45.759 --> 00:28:48.559
know that sounds a bit almost noxy
more on, a little bit cliche,

412
00:28:48.640 --> 00:28:52.880
But if you knew too much about
the business that you were leading, then

413
00:28:53.039 --> 00:28:56.960
two things are happening when you're not
being curious enough to find new things you

414
00:28:56.960 --> 00:29:00.599
don't know about. And secondly,
what happens is uncle anxiously you stop asking

415
00:29:00.759 --> 00:29:06.400
those curious questions because you know the
answers. And therefore it's how you create

416
00:29:06.440 --> 00:29:11.960
the space to keep evolving and keep
growing, so that knowledge becomes that continuum

417
00:29:11.000 --> 00:29:15.440
and that growth that you have that
allows you to keep fresh and keep asking

418
00:29:15.720 --> 00:29:19.400
the right questions at the right times. We are two pies in a pod.

419
00:29:19.759 --> 00:29:25.440
I am constantly talking with my clients
about the importance of cultivating curiosity and

420
00:29:25.480 --> 00:29:29.559
employing curiosity, because there's always that
concern, well what if people think I

421
00:29:29.559 --> 00:29:30.720
don't know what I'm talking about?
I don't know, I should know.

422
00:29:30.759 --> 00:29:34.039
I'm the leader. Well why would
you be expected to know everything? Why

423
00:29:34.039 --> 00:29:38.440
can't you come in with you know, smelling of curiosity or smelling with curiosity

424
00:29:38.759 --> 00:29:41.680
and lead with that. And so
I see it's something very similar. So

425
00:29:42.039 --> 00:29:45.880
that's right, right, all right. So the last part of the cake

426
00:29:45.960 --> 00:29:51.039
here in terms of its foundation new
way is E for empathy. Yeah,

427
00:29:51.400 --> 00:29:53.799
so it's kind of well trodden,
this isn't it, but still people get

428
00:29:53.799 --> 00:29:59.559
it wrong. And this is about
really just being in the service of the

429
00:29:59.559 --> 00:30:04.960
people you work for and understanding from
many perspectives, how it really feels like,

430
00:30:06.599 --> 00:30:10.680
what it really looks like, how
it really experienced things. And I

431
00:30:11.079 --> 00:30:12.880
use this as a kind of egg
metaphor in my cake. It's the one

432
00:30:12.920 --> 00:30:18.519
that binds the others together, because
without you truly really understanding what it is

433
00:30:18.519 --> 00:30:23.279
like for the people that work with
you, then you're likely to make a

434
00:30:23.400 --> 00:30:27.599
poorly, poorly formed decisions, and
you're likely to not make them the most

435
00:30:27.599 --> 00:30:33.519
effective decisions and conversations. So it's
for me it's the one that binds everything

436
00:30:33.559 --> 00:30:40.240
together. You just reminded me of
just and this will speak to the how

437
00:30:40.279 --> 00:30:44.920
it is that we react to events
or people or situations. And this is

438
00:30:44.920 --> 00:30:48.359
probably my least favorite phrase that's probably
ever been uttered in the world. Well,

439
00:30:48.440 --> 00:30:52.279
the fact of the matter is what
is the fact of the matter?

440
00:30:52.960 --> 00:30:57.680
Usually almost uttered in some kind of
a disagreement, and it's their fighting words,

441
00:30:57.920 --> 00:31:02.599
and they are they just they ignite
the ire. So those of you

442
00:31:02.720 --> 00:31:04.240
listening, if you have this in
your life where this is a go to

443
00:31:04.359 --> 00:31:07.480
phrase for us, for you,
I've really encouraged you to revisit that.

444
00:31:08.400 --> 00:31:11.160
Yeah. So this notion of empathy
and of course, as you use the

445
00:31:11.240 --> 00:31:17.000
other phrase before, emotional intelligence is
so so so important and really boundless in

446
00:31:17.359 --> 00:31:21.359
our ability to cultivate that in our
lives and our work. Yeah, it's

447
00:31:21.440 --> 00:31:23.440
easy to say, isn't it.
I need to be more empathetic. But

448
00:31:25.359 --> 00:31:30.079
you don't see many courses on empathy. You don't see this is a learned

449
00:31:30.119 --> 00:31:33.440
behavior, by the way that we
all have to learn. Very few people

450
00:31:33.480 --> 00:31:38.960
are naturally empathetic, and we have
those colored energies that you talked about that

451
00:31:40.000 --> 00:31:42.519
we're coded in a certain way.
Through our belief systems and the values and

452
00:31:42.519 --> 00:31:48.279
our upbringings and our experiences, and
some of them drive us toward empathy,

453
00:31:48.319 --> 00:31:51.279
and some of them drive us away
from empathy. But it's just noticing where

454
00:31:51.319 --> 00:31:53.440
you are at one point in time
and recognizing that without empathy, you're going

455
00:31:53.440 --> 00:31:57.359
to be less effective. Beautifully said, and a great way to take us

456
00:31:57.359 --> 00:32:00.480
into our last break. I'm doctor
Aleis Cortez, your host. We've been

457
00:32:00.480 --> 00:32:04.519
in there with Steve Rush, who
is the CEO at Improved Consulting. He's

458
00:32:04.559 --> 00:32:07.279
also a strategic thinker and a futurist. We've been talking about the chief ingredients

459
00:32:07.319 --> 00:32:09.920
of his cake model. After WREK, we're going to talk about how to

460
00:32:09.920 --> 00:32:15.319
really employ those to create your own
leadership tastes and be memorable. Stay with

461
00:32:15.400 --> 00:32:20.640
us, we'll be right back.
Doctor release Cortez is a management consultant specializing

462
00:32:20.640 --> 00:32:25.039
in meaning and purpose and inspirational speaker
and author. She helps companies visioneer for

463
00:32:25.160 --> 00:32:32.279
greater purpose among stakeholders and develop purpose
inspired leadership and meaning infused cultures that elevate

464
00:32:32.359 --> 00:32:37.839
fulfillment, performance, and commitment within
the workforce. To learn more or to

465
00:32:37.920 --> 00:32:42.640
invite a lease to speak to your
organization, please visit her at a Lease

466
00:32:42.759 --> 00:32:46.440
Cortez dot com. Let's talk about
how to get your employees working on purpose.

467
00:32:53.599 --> 00:32:58.920
This is working on Purpose with doctor
Release Cortez. To reach our program

468
00:32:58.960 --> 00:33:04.960
today or open a conversation with Elise
and send an email to Elise ali Se

469
00:33:05.079 --> 00:33:15.480
at Elise Cortez dot com. Now
back to working on purpose. Thanks for

470
00:33:15.480 --> 00:33:19.680
staying with us, and welcome back
to working on Purpose. I wanted to

471
00:33:19.759 --> 00:33:22.119
let you know if you didn't know
this, I am a new mother to

472
00:33:22.319 --> 00:33:25.359
a new being. I had a
baby in the pandemic. It's not what

473
00:33:25.440 --> 00:33:30.079
you think though. It's a book. It's called Purpose Ignited, How inspiring

474
00:33:30.160 --> 00:33:35.319
Leaders unleash passion and elevate cause.
And I really wrote it to awakened passion

475
00:33:35.319 --> 00:33:38.240
and purpose in the readers and help
them become and transform into inspiring leaders that

476
00:33:38.359 --> 00:33:42.960
create the workplaces where people can actually
thrive. So that is my baby.

477
00:33:42.960 --> 00:33:45.400
I would love for you to read
it and love your feedback about it as

478
00:33:45.400 --> 00:33:49.039
well. It's on Amazon if you're
just joining us. My guest is Steve

479
00:33:49.119 --> 00:33:52.920
Rush. He is the CEO of
Improved Consulting. He joins us from London

480
00:33:52.920 --> 00:33:54.960
today where it's almost now midnight.
So I applaud him for still staying up

481
00:33:55.000 --> 00:34:00.400
with us. He's also the host
of the Leadership Hacker podcast and the author

482
00:34:00.440 --> 00:34:04.039
of the book called Leadership Cake.
I'm your host, doctor Leice Cortaz.

483
00:34:04.400 --> 00:34:07.119
Okay, so let's get into this
next piece that I really find I'm sorry,

484
00:34:07.119 --> 00:34:09.480
there's no other better way to say
it. And this is my word

485
00:34:09.519 --> 00:34:14.320
that people know me for, yummy. Right. I love the idea of

486
00:34:14.719 --> 00:34:17.599
developing the taste of your cake.
You know those what is it? Chocolate?

487
00:34:17.639 --> 00:34:20.800
Is it? Strawberry? Cherry is
my favorite, by the way,

488
00:34:20.840 --> 00:34:23.360
So talk to us about this idea
of developing the taste of your cake.

489
00:34:24.199 --> 00:34:29.440
So we talked about the essential ingredients, which are communication, authenticity, knowledge,

490
00:34:29.440 --> 00:34:31.719
and empathy. But they're not the
only ingredients. You know, you

491
00:34:31.840 --> 00:34:35.840
end up with a good sponge at
the end of that, and then,

492
00:34:35.880 --> 00:34:39.199
of course you need to adjust your
cake according to taste. And metaphorically,

493
00:34:39.199 --> 00:34:43.719
what that really means is that,
depending on your environment, depending on the

494
00:34:43.719 --> 00:34:46.800
people you work with, you're going
to need a spoonful of extra ingredients here

495
00:34:46.840 --> 00:34:52.159
and there, and that will range
of anything from humility and integrity, and

496
00:34:52.239 --> 00:34:55.400
you can spludge a few other things
together, but you will only know based

497
00:34:55.440 --> 00:34:59.800
on how people can assume your cake. So I use the kind of metaphor

498
00:35:00.360 --> 00:35:02.480
if you had a big, thick
whipped cream filling, that's kind of your

499
00:35:02.480 --> 00:35:07.960
personal development. So the thicker and
creamier your whipped cream filling is, the

500
00:35:07.119 --> 00:35:13.039
more likely people are going to consume
your cake because in doing so, you're

501
00:35:13.079 --> 00:35:15.679
going to share in your knowledge,
in your development, and you're learning with

502
00:35:15.719 --> 00:35:21.199
those people. And if you think
about when we enter a bakestore, we

503
00:35:21.320 --> 00:35:23.800
look with our eyes, don't we, And when we got to choose,

504
00:35:23.840 --> 00:35:27.880
you know, you know, what's
the flavor of the month. If we

505
00:35:28.039 --> 00:35:30.920
chose a cake that had, you
know, the tiniest thin layer of butter

506
00:35:31.119 --> 00:35:36.480
or maybe no jelly in there,
but we've got this one next to it

507
00:35:36.519 --> 00:35:38.400
that is pumped full of cream,
our eyes are going to be drawn to

508
00:35:38.400 --> 00:35:43.000
it because it tells us that there's
something more in there. And that's the

509
00:35:43.000 --> 00:35:45.239
whole premise of you know, if
you're going to be in effectively, it

510
00:35:45.239 --> 00:35:49.639
just doesn't stop when you bake your
sponge cake. But you've got to then

511
00:35:49.760 --> 00:35:54.159
start thinking about adding in different ingredients
and modifying your recipe over time to the

512
00:35:54.159 --> 00:36:00.840
audience you work with. I love
that and you know, I also think

513
00:36:00.880 --> 00:36:02.239
what's interesting about that? And I'm
not sure if if I want you,

514
00:36:02.599 --> 00:36:06.800
I do want you to distinguish how
that is different from the icing on the

515
00:36:06.880 --> 00:36:08.920
cake, and then and then I'll
wait and go for it. So the

516
00:36:08.960 --> 00:36:14.159
ice and the cake is again if
we look about for eyes, well,

517
00:36:14.599 --> 00:36:17.719
this is the kind of metaphor from
what a distilled down to being brand or

518
00:36:17.760 --> 00:36:22.000
your leadership brand. In exactly the
same way, you can look into a

519
00:36:22.039 --> 00:36:25.760
cake store. You can see a
beautifully well iced cake and it looks amazing.

520
00:36:27.400 --> 00:36:30.880
You get it home, you cut
into it, and there's this giovy

521
00:36:30.960 --> 00:36:34.119
mess in there. So you can
have, you know, the great suits,

522
00:36:34.199 --> 00:36:37.719
you can have the great watches,
you can have the great collateral that

523
00:36:37.760 --> 00:36:42.760
makes you look like a leader.
But if your essential ingredients in your whip

524
00:36:42.840 --> 00:36:46.119
cream feelings not there, it's going
to taste pretty yucky. Conversely, there's

525
00:36:46.119 --> 00:36:50.880
people who are really missing the point
here around how they can promote their own

526
00:36:50.960 --> 00:36:54.960
self worth in their leadership careers and
then their personal careers by making sure that

527
00:36:55.000 --> 00:37:00.960
their icing is congruent with what they've
built. So all these wonderful, yummy

528
00:37:00.000 --> 00:37:04.719
feelings are all present, but just
nobody gets to see it. Or experience

529
00:37:04.760 --> 00:37:09.000
it, and therefore it's how we
can market ourselves and present ourselves and how

530
00:37:09.039 --> 00:37:15.000
we can grow so that we've become
more appeating to other people. Well,

531
00:37:15.000 --> 00:37:20.519
and that gets us to what I
think is just delightful about your Your metaphor

532
00:37:20.559 --> 00:37:23.559
just carries so beautifully at the notion
of the taste that we actually leave in

533
00:37:24.400 --> 00:37:27.880
the mouth and the people that we
lead, which, of course I think

534
00:37:27.880 --> 00:37:30.239
you refer to as legacy. Yeah, so talk to us a bit about

535
00:37:30.320 --> 00:37:36.400
that notion of this this taste that
we leave behind. So it's really interesting

536
00:37:36.480 --> 00:37:38.719
when we look back over our careers, there will be people that we've worked

537
00:37:38.719 --> 00:37:42.519
with who we would be able to
recall in an instant, who are just

538
00:37:42.599 --> 00:37:47.679
great leaders will know how it made
us feel and the warmth and the joy

539
00:37:47.719 --> 00:37:52.519
it felt to work with those people, and that's legacy. But equally,

540
00:37:52.519 --> 00:37:55.920
we'll have some memories I'm sure that
throughout our careers of people who we just

541
00:37:55.920 --> 00:38:01.239
want to avoid, who don't share
the same use and who would have maybe

542
00:38:01.280 --> 00:38:05.760
left a really bitter taste in our
mouth. And that's what I can refer

543
00:38:05.840 --> 00:38:10.159
to as what leadership cakes legacy is. It's around if your cake is has

544
00:38:10.159 --> 00:38:15.320
the essential ingredients. It's well constructed, You've added to it and adopted it

545
00:38:15.480 --> 00:38:19.800
over time. You know you say
you do, and what you say and

546
00:38:19.840 --> 00:38:22.000
do looks exactly what it should do. You're going to leave a great legacy

547
00:38:22.039 --> 00:38:25.760
behind. Conversely, if it's a
bit gooey and maggie, then you'll also

548
00:38:25.840 --> 00:38:29.880
leave a legacy, but it won't
be the one that you're anticipating. It'll

549
00:38:29.920 --> 00:38:31.559
be the one that you look back
over in time and say, I want

550
00:38:31.559 --> 00:38:36.960
to avoid that leader. I think
that is so accessible, Steve. Again,

551
00:38:37.000 --> 00:38:39.480
what I really appreciate about your work
is is that it's so accessible.

552
00:38:39.480 --> 00:38:44.119
In fact, if I know it's
been transfered into many different languages, how

553
00:38:44.159 --> 00:38:52.840
many different languages, so it's in
Japan, China, career that is splendid.

554
00:38:52.880 --> 00:38:54.679
I mean again, that just says
something about what you've done in the

555
00:38:54.679 --> 00:38:58.480
world, and I really applaud that. And there's something about being able to

556
00:38:58.480 --> 00:39:00.559
make it accessible like that. So
to me, when you I've never thought

557
00:39:00.559 --> 00:39:04.280
about the idea of what taste am
I leaving it in someone's mouth. I

558
00:39:04.320 --> 00:39:07.119
always think about the energy piece.
But if I'm going to go taste,

559
00:39:07.159 --> 00:39:13.800
I'm going dark chocolate, memorable,
intense, and inspiring. That's my that's

560
00:39:13.880 --> 00:39:15.519
that's going to be the taste that
I want to leave behind. And we

561
00:39:15.599 --> 00:39:20.119
actually even use that metaphor and consciously
don't we that they've left a bitter taste

562
00:39:20.159 --> 00:39:23.159
in our mouths? That kind of
whole premise, isn't it. M I

563
00:39:23.239 --> 00:39:27.519
just think it's just divine And to
your point, you know, there are

564
00:39:27.599 --> 00:39:32.320
people that we can all conjure in
our minds that are really not maybe not

565
00:39:32.400 --> 00:39:37.800
effective leaders, or they certainly have
left a negative taste in our mouth.

566
00:39:37.840 --> 00:39:40.280
And so one of the things that
you're write in your book and I completely

567
00:39:40.320 --> 00:39:45.119
agree with, is you remind us
that it's important to remember that we can

568
00:39:45.199 --> 00:39:49.760
learn a lot from or leaders and
their ineffective approaches as long as we as

569
00:39:49.800 --> 00:39:52.480
we process that experience by asking ourselves, what did I learn from that experience?

570
00:39:52.800 --> 00:39:58.880
Definitely, so yeah, I think
even more so in those moments where

571
00:39:59.000 --> 00:40:04.599
we are in that moment probably feeling
pretty terrible about the experience. It's again

572
00:40:04.639 --> 00:40:07.519
that the plus r equal though,
it's how we react to the event that

573
00:40:07.679 --> 00:40:14.719
gives us a really positive learning outcome. And I definitely want to revisit a

574
00:40:14.760 --> 00:40:17.199
conversation that smacks right to this that
I had a few weeks ago with Tim

575
00:40:17.280 --> 00:40:22.639
Spice. Spicer, I asked him
why he was so rivetted on this notion

576
00:40:22.679 --> 00:40:29.440
of followership within the leadership vein,
and he got so beautifully thoughtful and contemplative,

577
00:40:29.480 --> 00:40:31.199
and he just went to a spot
in his life and he said,

578
00:40:31.199 --> 00:40:36.440
you know, I remember when I
worked for an awful leader. And let

579
00:40:36.440 --> 00:40:38.719
me tell you how I know this
person was an awful leader because I would

580
00:40:38.760 --> 00:40:43.800
come home and I would then unload
on my wife for two hours every night

581
00:40:44.079 --> 00:40:46.320
about my experience and how bad it
was. And this poor woman sat there

582
00:40:46.320 --> 00:40:50.679
and listened to this and supported me
through all this. But this went on

583
00:40:50.800 --> 00:40:54.039
for more than a year, and
it was caustic and negative and awful.

584
00:40:54.039 --> 00:40:59.480
And I think about all of those
hours that we wasted dealing with the you

585
00:40:59.519 --> 00:41:02.719
know, the rapnel of this leader. And so he said, that's why

586
00:41:02.840 --> 00:41:07.440
I really started down the path of
creating great leaders because I wanted I wanted

587
00:41:07.480 --> 00:41:13.400
them to I wanted to avoid that
problem happening anywhere in our communities. Isn't

588
00:41:13.400 --> 00:41:16.800
that beautiful? That's lovely great words? Yeah, yeah, And so so

589
00:41:16.920 --> 00:41:20.199
you know, I when I in
my research, I've done a lot of

590
00:41:20.199 --> 00:41:22.639
work around meaning and work and identity
and of course around the leadership as well.

591
00:41:23.239 --> 00:41:27.880
And one of the things that I
came up with as really that showed

592
00:41:27.920 --> 00:41:31.119
up large in my research is what
I come to call the anti role model.

593
00:41:31.800 --> 00:41:35.679
Yeah right, so this is thank
you for showing me exactly what I

594
00:41:35.719 --> 00:41:38.199
don't want to be. Got it
writ large, beautiful example. I'm going

595
00:41:38.239 --> 00:41:40.719
the other direction, right, They
can be, as you say in your

596
00:41:40.719 --> 00:41:44.960
book, so just as important as
someone who shows us the actual way.

597
00:41:45.719 --> 00:41:50.079
And the reason that happens, of
course, is that it leaved quite an

598
00:41:50.079 --> 00:41:55.360
omitive feeling to Sometimes it's harder to
recall the good times, it's sometimes easy

599
00:41:55.360 --> 00:42:00.239
to recall the bad times because it's
left that emotional next gative connection with us.

600
00:42:00.840 --> 00:42:06.920
And it's how you reframe that negative
experience being a positive learning that will

601
00:42:06.960 --> 00:42:10.039
make the difference. Yeah. Yeah. And the other thing that I've really

602
00:42:10.039 --> 00:42:13.599
come to, Steve, and this
will speak to the E and your cake

603
00:42:13.760 --> 00:42:15.840
is is just really recognizing and this
is I would offer this to all of

604
00:42:15.880 --> 00:42:20.199
you listening and watching, is you
know, we're all in this journey at

605
00:42:20.239 --> 00:42:22.199
our own pace. We're all trying
to learn and become the best versions of

606
00:42:22.199 --> 00:42:25.159
ourselves, and we are we are
absolutely going to get it wrong some of

607
00:42:25.199 --> 00:42:30.000
the time, and so being able
to practice a little humility in this and

608
00:42:30.079 --> 00:42:35.400
certainly recognize that others do make mistakes
and certainly leaders do as well. And

609
00:42:36.079 --> 00:42:39.000
the other thing that I would absolutely
say is leaders also need feedback, and

610
00:42:39.719 --> 00:42:44.360
helping them understand just how they're showing
up to us can be extremely useful.

611
00:42:44.400 --> 00:42:47.239
They may not recognize, like I
oftentimes don't recognize that I come in the

612
00:42:47.320 --> 00:42:51.559
room blowing people's hair back. They're
like, of course, as could you

613
00:42:51.559 --> 00:42:53.800
just kind of tone it down just
a little bit, But that's just my

614
00:42:54.079 --> 00:42:58.480
energy. I love that. So
it's just so important that we recognize that

615
00:42:58.480 --> 00:43:01.079
we can help our leaders become better
versions of themselves too through the feedback we

616
00:43:01.119 --> 00:43:05.000
give them. I think that's really
great words. And what have come to

617
00:43:05.039 --> 00:43:08.519
notice too, Alis is that most
people don't turn up to screw up,

618
00:43:09.360 --> 00:43:14.599
genuinely turn up to genuinely, with
their best intentions, do the best they

619
00:43:14.599 --> 00:43:17.679
can. Very few people, in
my experience, turn up to really be

620
00:43:19.280 --> 00:43:22.559
a caustic or get in the way, but by default or just lack of

621
00:43:22.760 --> 00:43:28.079
awareness or lack of preparation and thought, they do screw up. And it's

622
00:43:28.159 --> 00:43:31.400
important that as part of that leadership
responsibility that doesn't come with roll or title,

623
00:43:32.039 --> 00:43:36.880
that we let them understand the impact
that they're having to us and the

624
00:43:36.880 --> 00:43:39.679
people around us so that they can
change well. And this is why I

625
00:43:39.760 --> 00:43:43.639
think you and I both do the
work that we do. We all,

626
00:43:43.679 --> 00:43:46.440
everybody needs help, and we all
can benefit from having the mirror put up

627
00:43:46.440 --> 00:43:51.480
in front of us in terms of
how we're behaving and what is our is

628
00:43:51.480 --> 00:43:53.360
our what is our mindset that's governing
us that we don't really understand. It's

629
00:43:53.400 --> 00:43:57.480
not conscious, but it's governing us. This is why it's so important to

630
00:43:57.480 --> 00:44:00.880
be able to be steward on a
journey of growth. And of course why

631
00:44:00.920 --> 00:44:04.599
I know I love doing the work. There's nothing better than watching the molecules

632
00:44:04.599 --> 00:44:07.280
of someone change right in front of
my eyes as they get in our heart

633
00:44:07.360 --> 00:44:13.440
or learn something right, exactly right. So here we are close to the

634
00:44:13.519 --> 00:44:15.639
end of the show already, Steve, So I want I'd love for you

635
00:44:15.719 --> 00:44:20.119
to weigh in what kind of leadership
does the world need today? Do you

636
00:44:20.159 --> 00:44:25.880
think here we are a year in
the Pandemic's Yeah, it's really really interesting

637
00:44:25.920 --> 00:44:30.360
when you ask that question, because
I'm not sure we know yet. And

638
00:44:30.400 --> 00:44:34.119
the reason I'm not sure we know
yet is because I don't think we know

639
00:44:34.639 --> 00:44:37.920
what the future looks like. And
therefore the leadership we need needs to be

640
00:44:38.039 --> 00:44:42.280
thoughtful, and it needs to be
current, and that's all it needs to

641
00:44:42.280 --> 00:44:45.079
be right now. And if you
are in the moment and you're leading in

642
00:44:45.119 --> 00:44:49.239
the now, then you don't have
to worry about what's going to happen in

643
00:44:49.280 --> 00:44:52.280
the future. And what happens is
we get distracted sometimes. Why by having

644
00:44:52.320 --> 00:44:57.760
this great strategy of twenty twenty eight
and you know I need to do strategic

645
00:44:57.880 --> 00:45:00.280
thinking, Well, yeah, sure, we need to have a lend that

646
00:45:00.400 --> 00:45:04.199
gives us that awareness. But now
is where you need to be present,

647
00:45:04.320 --> 00:45:07.639
because now is what people need you. And let me echo that. That

648
00:45:07.760 --> 00:45:10.679
is just beautiful, Steve, What
a great way to answer that question.

649
00:45:10.760 --> 00:45:14.360
The other thing is what I would
say is and this still that's happening in

650
00:45:14.360 --> 00:45:15.559
some of the companies that I'm working
for, as I'm hearing from some of

651
00:45:15.559 --> 00:45:19.679
the people that they don't they can't
find their leader. Where's I don't know

652
00:45:19.719 --> 00:45:23.079
where my leader is. So being
visible being able to because it certainly is

653
00:45:23.119 --> 00:45:28.639
difficult, very difficult to probably the
most difficult time to be a leader today

654
00:45:29.039 --> 00:45:35.920
and the most profound contribution to be
so as well. Yeah, so your

655
00:45:36.239 --> 00:45:38.639
final thoughts here, Steve, knowing
that this show is listened to by people

656
00:45:38.679 --> 00:45:43.519
across the globe and it really is
designed to be able to help generate and

657
00:45:44.239 --> 00:45:49.239
advance the conversation on creating workplaces where
people can thrive and leaders that inspire them

658
00:45:49.280 --> 00:45:52.480
to do their best and do their
business at the highest level. What would

659
00:45:52.480 --> 00:45:54.840
you like to leave them with today? So my kind of final thoughts and

660
00:45:54.880 --> 00:45:59.599
reflections are that you know, there's
never been a better time to learn about

661
00:45:59.639 --> 00:46:04.119
you and for you to be fit
and physically fit, mentally fit, so

662
00:46:04.159 --> 00:46:07.960
that when you show up, the
people who consume your leadership do so knowing

663
00:46:08.039 --> 00:46:13.039
that it's coming from a great place. And I come to that conclusion because

664
00:46:13.159 --> 00:46:16.519
this last twelve months for me personally
in our business, it's been really tough.

665
00:46:16.559 --> 00:46:20.920
We've had to really pivot, as
many many businesses have done. And

666
00:46:21.239 --> 00:46:24.159
what I've come to learn more in
the last twelve months is that kind of

667
00:46:24.280 --> 00:46:29.960
self love, self attention is where
it starts. And therefore, before you

668
00:46:30.239 --> 00:46:34.320
set out on your conquering the world
journey, you need to conquer you and

669
00:46:34.360 --> 00:46:38.039
that starts with having really good morning
routines, good sleep routines, and being

670
00:46:38.079 --> 00:46:42.960
physically and mentally fit. In doing
so, when you show up, you're

671
00:46:43.159 --> 00:46:45.880
much more likely to be able to
conquer whatever your company and your team throat.

672
00:46:47.199 --> 00:46:51.239
Beautiful way to finish. Then,
I completely agree with that. I'm

673
00:46:51.280 --> 00:46:53.920
so grateful that we found each other. Thanks for being on the Turce program.

674
00:46:54.039 --> 00:46:58.559
Yeah, and remember, like I
said, my friend Sherry ell at

675
00:46:58.559 --> 00:47:00.280
Eurie is moving to each London and
I will come and visit her and then

676
00:47:00.280 --> 00:47:04.800
I'm gonna come knock on your door. So and we are eating. So

677
00:47:04.920 --> 00:47:07.039
thank you for that. Listeners and
viewers. If you want to learn more

678
00:47:07.039 --> 00:47:12.679
about Steve Rush, his Leadership cakebook, his Leadership Hacker podcast, or any

679
00:47:12.679 --> 00:47:14.639
of the work that he and his
team are doing, best way to start

680
00:47:14.719 --> 00:47:17.039
is this website. It's Improved Consulting
dot com. Let me spell that for

681
00:47:17.079 --> 00:47:22.880
you. It's impr oo v Consulting
dot com. No E after the V.

682
00:47:23.960 --> 00:47:28.000
And thanks again to our partnering Responsor
work Proud, which helps companies build

683
00:47:28.000 --> 00:47:30.639
a platform where your workforce receives meaningful
feedback and thanks for their work from people

684
00:47:30.679 --> 00:47:34.599
across your company. Last week,
If you missed the live show, you

685
00:47:34.599 --> 00:47:37.480
can always catch a v recorded podcast. We are on there the Robert White,

686
00:47:37.559 --> 00:47:39.880
who has devoted half a center of
his life helping one point three million

687
00:47:39.880 --> 00:47:45.920
people transform their lives. Incredibly empowerful
conversation we had. Next week, we'll

688
00:47:45.920 --> 00:47:50.159
be on the air with Boclandro talking
about her book Do Good Work at Work.

689
00:47:50.679 --> 00:47:53.079
How simple acts of social purpose strive
success and well being. See you

690
00:47:53.119 --> 00:47:55.679
there. Remember that works at least
a third of a live So let's work

691
00:47:55.679 --> 00:48:05.519
on Purpose. We hope you've enjoyed
this week's program. Be sure to tune

692
00:48:05.559 --> 00:48:09.000
in too. Working on Purpose featuring
your host, Doctor Elise Cortez, each

693
00:48:09.000 --> 00:48:15.599
week on the Voice America Empowerment Channel. Together we'll create a world where business

694
00:48:15.639 --> 00:48:22.840
operates conscientiously, leadership inspires impassioned performance, and employees are fulfilled in work that

695
00:48:22.920 --> 00:48:28.440
provides the meaning and purpose they crave. See you there, Let's work on Purpose.