Dec. 8, 2021

Unleashing the Creative Power of System Choreographers

Unleashing the Creative Power of System Choreographers

System Choreographers. These are the disruptive big picture generalists rule breakers that drive high impact system innovation. They comprise an emerging career breed that pushes innovation beyond simple products and incremental change. They are a...

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System Choreographers. These are the disruptive big picture generalists rule breakers that drive high impact system innovation. They comprise an emerging career breed that pushes innovation beyond simple products and incremental change. They are a passionate band of talent that help organizations confront the “wicked combination of urgent threats and exceptional opportunities.” In this episode, we meet a leading member championing the cause, Dan McClure.

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What's working on purpose anyway? Each
week we ponder the answer to this question.

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People ache for meaning and purpose at
work, to contribute their talents passionately

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and know their lives really matter.
They crave being part of an organization that

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inspires them and helps them grow into
realizing their highest potential. Business can be

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such a force for good in the
world, elevating humanity. In our program,

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we provide guidance and inspiration to help
usher in this world we all want

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Working on purpose. Now Here is
your host, Doctor Elise Cortez. Welcome

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back to the Working on Purpose Program. Thanks for tuning in again this week.

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I'm your host, doctor Elise Cortez, to any your live from Dallas,

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which is home based for me.
If you don't know me yet,

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I'm a management consultant specializing in meaning
and purpose, organizational logo therapist, inspirational

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speaker, social scientist, and author. My team that I help companies discover

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and articulate their purpose to thread through
their culture and operations. We work with

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forward thinking or forward reaching organizations to
develop inspirational leaders who careate cultures where people

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actually want to come to work and
do their best, and we provide programs

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like the Gravier Guster that enable individual
team members to discover, unleash their passion

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and purpose at work to cana Light's
fulfilment, engagement and productivity. You learn

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more about us and how you can
work together at at Least Courtest dot com,

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Orgusto, Dashnow dot Com. With
us today is Dan McClure. He's

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the founding partner of Innovation Ecosystem.
He is working to make system innovation a

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core creative capability that is enthusiastically embraced
and widely practiced. He has authored a

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number of papers on system innovation methodologies
and agile enterprises, and is also actively

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engaged with programs addressing cutting edge issues
such as scaling, localization, and dynamic

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collaboration building. We'll be talking today
about innovation and disruption at how leaders and

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companies can take a vastly different approach
to them than they're perhaps previously considered.

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He started today from Bloomfield Hills,
Michigan. Dan, welcome to working on

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Purpose. It's great to be here
at Least. Thanks very much. You're

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so welcome, glad our passive cross
and when I started to dig into your

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work, Danna, I really got
excited at first, we have to talk

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about the title that you've given yourself
that if you've discovered fits best systems choreographer,

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let's start there. Yeah, so
the core of the work that we

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do is really focused on how do
you change the systems that exist around us?

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And this doesn't mean like how do
I remake the world economic financial system.

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We are surrounded by systems of all
types. So the system that allows

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you to get a coffee in the
morning, the system that educates your children,

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the system that provides you an opportunity
to create value in the job that

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you're working in. These are all
systems built out of people, organizations,

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resources, technologies, and in many
ways, we haven't focused very much on

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those. From the perspective of innovation. We focus on individual pieces and parts,

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but we haven't really stepped back and
say, how do we intentionally shape

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these things? And so when we
started looking at, you know's, what's

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the job of doing that? We
realized there wasn't a good job title in

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the commercial business sectors of things.
So we started casting about for where do

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you have these jobs where people are
working with complex, messy, not entirely

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well defined challenges And it was the
arts. So we stole the title of

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choreographer and the idea of system choreographers
really somebody who shapes complex, messy things

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in ways that end up producing beautiful
value. How's that I like it well?

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And as I told you before we
got on air, I am a

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systems person. I like systems,
I think in systems, and so I

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really was drawn to that whole notion, which is part of the reason I

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wanted to have you on the show
case you were wondering right just in case,

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so part from my vantage point,
Dan, I'm so up to this

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notion of trying to help the world
create organizations where people want to come to

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work. As as you heard of
the introduction, and I had Marcus Buckingham

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on my show probably over a year
ago. We were talking about how so

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many companies are designed to be efficient
and effective for the benefit of the organization

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at the expense of the human soul. And so you know, I'm very

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interested in this notion of you know, how you're out to intentionally change systems

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because I really do believe that the
pandemic has helped to see how wrong the

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world of work is for so many
people. So what's your perspective on this

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notion of how many organizations are designed. But you know, I think in

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some ways the organization gets a bad
rap because the organization is only doing what

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it needs to do to create the
kind of val value that it's bringing to

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the marketplace. And if your organization
is about efficiency and replicating a process and

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making something work the same today as
it does tomorrow and the day after that,

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those jobs have to look a certain
way. You know, they have

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to be jobs that are designed around
a box or around a rigorous definition of

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this is what you're going to do
every day, day in and day out.

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If, however, you say,
the purpose of my organization is to

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go out and create unique value in
the marketplace, to bring together different pieces

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of what's out there, and you
know, either craft unique value for different

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people or different organizations, or respond
to changes in the market, then the

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organization itself can be different. It
doesn't have to be a machine like set

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of gears and cogs that fit together. The organization can actually be one where

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people are not only encouraged to be
creative, but need to be creative for

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the organization to do what it needs
to do. So I think the first

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thing to do is reimagine what you
want to get out of the organization,

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and then a lot of the other
good behaviorals to go along with it.

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I like that, I really like
that. And then stepping into that hole,

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you said that really what you're really
all about is intentional changing of systems.

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So let's first start with when do
we know when does an organization start

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to recognize that it needs to change
its systems? Are the what are the

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indications or the symptoms that it's time? Well, so you know, it

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can widely vary. You know,
one is you look up and you see

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a really big truck coming at you
quick, and if you happen to notice

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that you're about to be smashed by
something, that's a good sign that disruption

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is maybe in your future. And
so, you know, for a lot

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of organization, the trucks are coming
at though they're about to be smashed by

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you know, potentially a set of
small little competitors that are eating away at

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the bottom of their business, or
by some large competitor that's coming and transforming

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the business. But either way,
almost every organization is facing this ongoing truck

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and so you know, there's a
certain amount of you know it's time when

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you're existing business model when you're existing
way of creating value in the market doesn't

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have any more many more days left
for it. So that's one. But

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there's another, which is you look
out there and you say, look at

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all these pieces, this legos of
the world that I could assemble in some

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unique and different way, and you
like get excited by the opportunity. And

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I think, you know, you
can go that direction too, if just

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saying I can do so much,
if I just freed myself from what I'm

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already doing. M you know.
So it's so interesting to me, Dan.

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So one of my most detested phrases
that I hear people say to me

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is, well, that's just how
we do things here, arly, how's

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that working for you? So I'm
so interested and in this notion of you

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know, automated behavior. We all, you know, live up with a

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lot of automated behaviors. And just
a really quick example to get our listeners

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and viewers into the space with me. When I first moved into this home

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that I live in now some five
years ago, my daughter you would get

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out of the passenger's seat at the
car and she'd walk across the lawn and

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and go into the into the front
of the house, and invariably she would

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track blood into the house and I'd
get mad about it. I'd be like,

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oh, there's alood in my clean
house. And you know, Dan,

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what I somehow realized was, gosh, you know, my driveway is

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pretty long, and if I actually
pull my car up so she's not just

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snuggling with the tree right here,
but I pull her up just a little

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bit further in the driveway, you
guess what happens. That passenger door aligns

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with the sidewalk that goes up to
my house, and my daughter can walk

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on that and not get mo out
of my house. It was there the

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whole time, Dan, but I
couldn't see it because I automated behavior inhabited

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parking in that one same space.
So I'm very interested, and you know

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how it is that we as individuals
and how organizations can start to get present

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to there are other ways of doing
this. I just didn't see it before.

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You know. I think it's a
two part process. You know.

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One of the phrases we use in
system innovation is if it's hard, you're

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doing it wrong. The mere fact
that it's hard is indicative of there's something

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about the system that's pushing against you, that's working against you. And the

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nice thing as a system innovator is
that you've got the tools at hand to

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change things. You know, so
often if you're working within a highly structured

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organization that doesn't allow much change,
you don't have very many tools for making

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things better. You know, in
your example, you have the tools in

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place to pull the car forward.
It's funny. As a system innovator,

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I was thinking, oh, the
solution to that is to build a sidewalk

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from where her daughter gets out.
And so I came up with roughly the

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same solution, but from a broader
perspective of change. And I think this

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is one of the things that's so
freeing about once you realize that you can

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change the systems is you don't have
to be satisfied with oh it's hard,

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I'm just going to continue to do
it wrong. You can say oh it's

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hard, and I'm going to start
making changes to the underlying pieces that make

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that not work. So then if
we step back a few steps, I

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want to take us into work.
And I reached out to you and got

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so excited about some of the work
that you do, and one of the

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articles that you have on LinkedIn that
I think is just wonderful. It's called

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the Creative Power of Big Problems.
That's one of them that's listed. And

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what I thought was so great and
this is I'd like to unpack this and

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give our listeners and viewers access to
this because I think this would fundamentally change

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the way organizations go about solving problems
and innovating if they were to embrace even

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a portion of this. So what
you talk about here is, you know,

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instead of you know, the idea
of the conventional path is rush a

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solution, where you have you know, you've got an idea and you take

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it to address this, make it
into a solution, and then you have

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another a better option to look back
at the specific rik cause. But the

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fundamental shift is to understand the system
behind the problem. And so what I

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thought was so cool about what you've
done here, Dan is you said the

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first step is to see the problem
as a symptom of underlying system issues and

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then go explore the big picture of
the system behind the problem and then see

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the whole challenge, imagine a better
solution, etc. Etc. So the

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part that I thought was so exciting
was Wow, stepping into that space,

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and how do we get ourselves that
it is in the first place? Was

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so mind modeling. It was right
there in front of me, but I

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didn't see that until I read your
article. Well, and you know,

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I think there's a lot of natural
human emotions that lead us away from that.

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So we tend to want to simplify
things, and so you know,

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the rush to solution is often one
of we know what the answer is,

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and if we just simply like accepted
that knowledge, we could begin action and

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all those things feel really good,
right. We eliminate ambiguity, we begin

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to act. You know, it
feels like this is the kind of thing

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that really proactive people do. On
the other hand, it ignores the fact

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that oftentimes there's a great deal of
opportunity in taking that stepping back, embracing

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the complexity. And you know,
we talk about the seduction of simplicity.

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Simplus city is just so seductive because
it feels like you can do things.

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It feels like you can eliminate risk. But by embracing complexity, you can

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see first a bigger problem. And
that might sound awful, about what it

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really means is that you can embrace
a more exciting in dynamic challenge, something

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that potentially has greater impact. You
know. One of the experiences I had

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in the past was working with a
media company and they wanted to go and

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improve the websites for their television stations, and this was seemed like a good

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investment. As we asked them about, you know, what's the future of

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those television stations, what they said
was, well, they're all going to

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be bankrupt in five years osment it. Their desire to rush forward and improve

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the websites of the television stations basically
ignored the fact that there was this much

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bigger challenge out there that they could
have embraced, and had they embraced it,

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they could look at potentially more powerful
solutions. So instead of merely improving

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the website, they could look at, you know, all sorts of things

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that they might bring together in this
new, exciting world of media, and

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they would also have many more options
if things went sideways. You know,

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if all you're doing is improving the
website, then that's really the only thing

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that you can adjust and refine.
But if you've embraced the bigger problem,

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you can have lots of different directions. You can go and this idea of

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complexity being a positive, powerful thing
is really quite exciting once you start getting

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your arms around it. I love
that. So here's what I'd like to

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do if we can, Dan is
we're going to go grab our first break

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here in just a second. And
while we're on the break, if you

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could take that beautiful mind of yours
and con you're an example of an organization

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that has used this fundamental shift methodology
that you were talking about, that would

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be really lovely if you could chew
on that. So let us grab our

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first break. I'm your host,
Doctor Elise Cortez. We're on the air

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with Dan McClure, a system integration
architect, strategist, and system choreographer.

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We've been talking a bit about his
space and his interest and intentional changing of

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systems. After the break, we
want to hear that example. We're also

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going to get into disruption state with
us. We'll be right back. Doctor

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Elise Cortez is a management consultant specializing
in meaning and purpose and inspirational speaker and

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author. She helps companies visioneer for
greater purpose among stakeholders and develop purpose inspired

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leadership and meaning infused cultures that elevate
fulfillment, performance and commitment within the workforce.

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To learn more or to invite a
Lease to speak to your organization,

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please visit her at a lease Cortez
dot com. Let's talk about how to

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get your employees working on purpose.
This is Working on Purpose with doctor Elise

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Cortez. To reach our program today
or open a conversation with Elise, send

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an email to Elise ali Se at
Elise Cortez dot com. Now back to

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working on Purpose. Thanks for stating
with us, and welcome back to the

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program. I'd like to invite you
to check out my book that I put

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out at last November. It's called
Purpose Ignited, How Inspired Leaders Ignite Passion

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at la cause it's on Amazon.
I wrote that book to awaken readers to

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their passion and purpose and helped transform
them into inspiration to leaders who enlighten their

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workplace and elevate the contribution of business
to all its stakeholders. I also used

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the content as a basis for my
Bidole Inspired Leadership program and Grab Your Gust

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Too programs. If you're just joining
the program today. My guest is Dan

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McClure. He's the founding partner of
Innovation ecosystem is working to make system innovation

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a core creative capability that's enthusiastically embraced
and widely practiced. Is authored a number

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of pay present systems, innovation methodologies, and agile enterprises. It is also

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actively engaged with programs addressing cutting edge
issues such as scaling, localization, and

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dynamic collaboration building. I'm your host, doctor las Cortez. So while we

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are on Breakkeden, did that mind
of yours come up with an example you

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can share with us on how to
take us through that methodology? Yeah,

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and actually I'm going to offer you
a cobbled together example of several different organizations

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because of their challenges were all related. And I think it's it's really interesting

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when you see an entire industry getting
reinvented to see how organizations respond to that.

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So, in this particular case,
the industry is education. And you

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know, there's been a number of
different angles that folks have taken as far

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as you know, how do we
respond to you know, the kind of

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obvious disruptions that we see around the
world. In some ways, the story

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of education is just so exciting right
now. You know, the level of

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education in countries is much higher than
most people realize. You know, the

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vast majority of children are being educated
today. The level of college education is

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dramatically higher in the current generation than
it even was a generation or two ago.

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So there's a lot of growth in
education. But that does open the

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question of if you're an organization whose
job and whose business is education, what

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do you do? What do you
do in this new marketplace? And so

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one of the organizations that we've worked
with in the past had developed technology that

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was to be used in the classroom, and they had done all the right

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things from an innovation perspective. So
we know as innovators growing up over the

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last ten years, that you're supposed
to develop minimum viable products, you're supposed

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to fail fast, you're supposed to
engage the people who are going to use

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the product, and you know,
all of these best practices around user centered

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design. And they did all of
those things, and they took their brand

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new product and put it into the
classroom and none of the teachers used it

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was entirely not adopted. And what
they realized was the challenge was they had

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developed a great product, but the
system around the product, all the curriculum

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that needed to be integrated with the
teachers, the pedagogy that the teachers would

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apply to that, the just general
training of everybody to how to use this

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technology in a classroom environment. None
of those things had been fully explored,

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and as a res the organization needed
to make a deep pivot from being simply

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I'm a product organization delivering this piece
of technology, too, I'm an organization

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that is going to transform the way
the classroom works. And as they moved

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into this space, what they realized
was it wasn't just about the teacher.

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It was also about the school administration, and about the nature of the content,

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and about the integrating with the parents
themselves. And so they expanded the

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size of the problem that they were
looking at and met in the same time

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created many more opportunity for them to
create value. Instead of just being I'm

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delivering a iPad onto your desk,
they became an organization that really could influence

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a whole bunch of different pieces of
the school environment and how children learn.

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M that's yummy, Dan, that's
really yummy. That is really interesting,

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So you know that sort of speaks
to They tried, maybe, you know,

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the conventional path plus a better option, but then they really had to

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go into that fundamental shipt you were
talking about and really step into or step

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back and look at what got us
into this mess in the first place.

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What's what where did this problem get
generated? And what was the system that

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helped create that. That's really interesting, Dan Well, and it's it's not

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even just limited to what created the
problem. The flip side of this is

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where are all the other opportunities?
You know, once you start saying I

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can embrace this big space, I
can start thinking about how could I create

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new sources of content that we're exciting
and new and different than what I had

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before. Yeah, could I engage
parents in different ways? So it's not

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only your problem gets snarlier, but
your toolbox gets so much big. And

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that's what I find really exciting is
that, you know, when I sat

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down and think about some of these
challenges, it's like when I think about

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the bigger system, I have so
many more things that I can do.

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So recall before we came on the
show that I told you that one of

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my big interests and intents and this
program as well as the work that I

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do, is helping to elevate consciousness
in leaders in businesses, et cetera.

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I am a conscious capitalist. I
believe very much in the notion of business

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serving all of the stakeholders well.
And that takes being intentional and too elevate

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consciousness. And I feel like what
you're talking about your work is very much

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smacked down that lane. So as
you were talking down tell me if I

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this analogy that I'm about to share
with you rings true, or if you

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want to tweak it somehow. But
as you are sharing that last example,

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what I got was, you know, using this methodology that you're talking about,

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where you then you go back and
you step back and really look at

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you know, where did this problem
come from? What was this that generated

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it? And then of course what
are the opportunities that we have going forward.

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I almost felt like it's like kind
of doing like time travel. So

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it's like I'm standing here today in
twenty twenty one, but I have the

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ability somehow to step back to,
like to the nineteen sixties. And when

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I walk in that room and I
see, you know, this educational place

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that you were talking about, I
see it from these eyes, and then

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so I can evaluate, oh,
I see where that start, where those

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things came from, and where the
problems arose, and Wow, from this

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point I can see so much more, like there should be paintings on the

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walls over here, and there should
be this and that. So it sort

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of seems like that to me.
It's like there, you're using the ability

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to time travel almost so you have
the ability to see with twenty twenty one

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eyes what the problem or whatever the
situation was, say in nineteen sixty,

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and then you come back and you
iterate and start to apply solutions and create

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from those from these fresh eyes.
Is it something like that? Something?

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But I'm gonna flip your analogy around. So I love to time travel,

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but I try time travel forward.
So instead of spending lots of time imagining

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what the nineteen sixties look like,
I try to understand the system as it

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exists today, and then I say, five years from now, what would

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a system look like that was so
much better than this? What would the

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future system look like? And this
is something This is sort of the other

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half of the challenge that most people
don't fully embrace. They get sometimes a

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really good understanding of what the underlying
problem is, and then they start playing

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whack a mole. So they pick
a particular problem and whack at that,

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and then they pick another problem in
whack at that, But there's no intent

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around how all these different actions that
they're doing are going to fit together to

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create a better future world. A
system innovator steps back and says, I

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now understand how the system works.
I'm now going to time travel into the

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future and I'm going to imagine a
system where all the pieces come together.

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You know, we're working right now
with some folks that are trying to reimagine

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power systems in response to climate change, and this is a case where there's

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so many different stakeholders and you can't
imagine half the solution. You can't imagine

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the solution where power gets generated and
power gets used unless you've figured out how

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the power is going to move or
how the bank financing is going to work.

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So a future system is one where
all the pieces work together to produce

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the type of outcomes and value that
you want. And that ability to time

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travel into the future and paint those
systems to paint a complete picture of what

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would work. That's really what a
lot of what the job of the choreographer

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is is to be able to see
that future system. Mhm. Okay,

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So now that gets me into the
space when what I whatever, I want

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to talk about disruption. So you
know it's okay, we are we ready?

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Can we get there? So talk
to me about productive disruption and creative

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disruption. MM. Well, so, first off, disruption is good,

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and it is good because it implies
that you're breaking free of the status quo.

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So productive disruption is breaking free of
the status quo in a way that

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produces better value. So you know, one of the dangers I think sometimes

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if you find yourself confronted with a
really bad situation and a bad system,

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is that the first inclination is to
just go and beat on it with sticks

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and you know, tear it down. And the problem is systems don't naturally

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reassemble themselves in a better way.
So a much more powerful form of disruption,

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a much more productive form of disruption, is where you imagine that future

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system and then you start saying,
Okay, I know where I want to

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go. What pieces of the house
do I need to start pulling down now

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to get to that future version that
I want? Interesting? Very interesting when

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you were talking about the education example, I thought that was really interesting because

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as somebody who you know, I
would say that I really do traffick in

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the educational sense written side organizations.
Right, That's a large service that I'm

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providing. I've also taught in universities
as well. I've never taught online,

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but I feel like there is there
has been such an opportunity to really look

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and examine at that particular industry for
disruption. Can you weigh in on that?

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Oh? So, what I find
interesting is there's a lot of folks

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that when you ask them about disrupting
an industry, they imagine making the status

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quo players uncomfortable and sort that's their
definition of disruption is they've put a pun

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under the mattress of the status quote
players. Right, for me, in

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this age, this moment of time, one of our great luxuries and pieces

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of excitement is that there is so
much that can be done that is just

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radically different. So the thing that
I've been playing with lately, and you

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know, I've been chatting with people
on and office, is just one of

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the things that's going to happen is
we're going to have self driving cars.

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Right, that's going to happen.
Once you have self driving cars, you

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actually don't need to have car ownership
anymore because you can just uber everything.

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What could you do in a self
driving car? So you could have parties

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or something, but you could also
have like little self driving universities. Absolutely,

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I've totally thought about this, Dan
totally on this. Yes, So

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why is Stanford or the University of
Michigan or Rice in the business of selling

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education? Why isn't Ford or Toyota. And if you were going to suddenly

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say Toyota is now a key deliverer
of educational content, who could they partner

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with? That would be you know, really exciting and different. So you

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know, could you imagine, for
example, content being generated by every business

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that wants to hire somebody for their
particular business. And so if you now

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want to go work for you know, Bob's auto tra submission, you can

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get your auto transmission course from your
forward car as you're driving along. I

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mean just you begin to see completely
different sets of collaborations and partnerships and opportunities

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to do things. And I think
that's the disruption that gets me really excited.

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You know, I'm not worried about
making the status quo uncomfortable because in

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all likelihood they're going to be obsolete. It's what's the big new thing you're

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going to invent instead. Sounds good
to me. Dan on that no list,

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Let's around our last break. We've
bet at least Cortet your host.

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We've been on the air with Dan
mcclura's system integration architecture strategists and system choreographer.

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We've been talking about about both system
changing of systems as well as one

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of his favorite favorite topics, disruption. After breaker and talk more about innovation

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and how we can teach organizations and
their team members to be more embracing of

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disruption, change and innovation. Stay
with us, We'll be right back.

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Doctor Release Cortez is a management consultant
specializing in meaning and purpose and inspirational speaker

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and author. She helps companies visioneer
for greater purpose among stakeholders and develop purpose

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00:31:11.480 --> 00:31:18.519
inspired leadership and meaning infused cultures that
elevate fulfillment, performance, and commitment within

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00:31:18.559 --> 00:31:22.440
the workforce. To learn more or
to invite a lease to speak to your

385
00:31:22.599 --> 00:31:27.240
organization, please visit her at Eleise
Cortez dot com. Let's talk about how

386
00:31:27.279 --> 00:31:38.599
to get your employees working on purpose. This is working on purpose with doctor

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00:31:38.680 --> 00:31:44.240
Relise Cortez. To reach our program
today or open a conversation with Elise.

388
00:31:44.640 --> 00:31:51.960
Send an email to Elise Alis at
Elise Cortez dot com. Now back to

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00:31:52.079 --> 00:31:56.559
working on Purpose. Thanks forting with
us, and welcome back to working on

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Purpose. One other bit of news
that I want to share with you is

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00:32:00.240 --> 00:32:04.400
that the idology that I spent the
last two years curating. It's a collection

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00:32:04.400 --> 00:32:07.039
of twenty five stories of women from
around the world that I found and enrolled.

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00:32:07.720 --> 00:32:12.160
It's called Passionately Striving and Why in
an anthology of women that person a

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00:32:12.279 --> 00:32:15.079
mildly to live their purpose. It's
on Amazon now and I'm so proud of

395
00:32:15.079 --> 00:32:16.920
it I could bust because essentially,
all these women are sharing their very,

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00:32:17.000 --> 00:32:21.920
very intimate stories of what they went
through to be able to discover and then

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00:32:22.039 --> 00:32:25.000
serve from their purpose. And so
it's meant to be something that is educational

398
00:32:25.000 --> 00:32:29.480
as well as inspirational. If you're
just joining us today, my guest is

399
00:32:29.519 --> 00:32:32.079
Dan McClure. He's the founding partner
of Innovation Ecosystem, and he's working to

400
00:32:32.119 --> 00:32:37.839
make system innovation a core creative creative
capability that is enthusiastically embraced and widely practiced.

401
00:32:38.240 --> 00:32:43.440
He has authored a number of papers
on systems innovation methodologies and agile enterprises,

402
00:32:43.640 --> 00:32:46.559
and is also actively engaged with programs
addressing cutting edge issues such as scaling,

403
00:32:46.839 --> 00:32:51.720
localization, and dynamic collaboration building.
I'm your host doctor Lee's Quartez.

404
00:32:52.759 --> 00:32:54.559
So for our last segment here,
dan as I said, I really I

405
00:32:54.599 --> 00:32:58.160
want to talk more of it.
If there's anything else you want to share

406
00:32:58.160 --> 00:33:00.519
about disruption, and then if that
bleeds over into innovation, so that we

407
00:33:00.559 --> 00:33:06.200
can start to situate a space that
leaders and organizations can create a place where

408
00:33:06.240 --> 00:33:08.880
more of their team members can embrace
what it is that you're out to evangelize

409
00:33:08.880 --> 00:33:15.559
in the world. Yeah. So, I think a big part of system

410
00:33:15.599 --> 00:33:22.960
innovation begins by realizing that you want
to embrace disruption. Then you want to

411
00:33:22.000 --> 00:33:29.000
step us away from the seduction of
simplicity that you want to say, complexity

412
00:33:29.839 --> 00:33:36.680
is where I see my opportunity,
and that step is actually a big step

413
00:33:36.759 --> 00:33:42.200
for organizational leaders. It's a big
step for the folks that work inside an

414
00:33:42.359 --> 00:33:49.279
organization. So in many ways,
the making an organization a place where people

415
00:33:49.359 --> 00:33:53.279
can embrace this kind of work begins
by the organization as a whole, particularly

416
00:33:53.359 --> 00:34:00.279
their leadership, embracing not only the
necessity of disruption but the opportunity of disruption

417
00:34:00.759 --> 00:34:08.159
and clearly communicating that across their organization. And you know, there's an interesting

418
00:34:08.199 --> 00:34:16.039
book that recently came out that talked
about how one negative thing is more powerful

419
00:34:16.079 --> 00:34:22.760
than five good things. This is
particularly true if you're asking somebody to embrace

420
00:34:22.840 --> 00:34:29.519
something as uncomfortable as diving into a
burning building, which is in many ways

421
00:34:29.519 --> 00:34:35.960
what doing disruption can feel like.
And you've got to be very consistent in

422
00:34:36.079 --> 00:34:42.760
conveying this message. You know,
it's we're on board with complex, big

423
00:34:42.840 --> 00:34:47.559
challenges and we're going to drive forward
into this new space. And we think

424
00:34:47.599 --> 00:34:52.480
that there's great opportunity here and that's
just got to be reinforced over and over

425
00:34:52.519 --> 00:34:55.679
and over again. But that gets
you started, and then you've got the

426
00:34:55.719 --> 00:35:00.519
groundwork on which to do the other
work. So would you say, Dan

427
00:35:00.719 --> 00:35:06.039
that you know, part of this
is starts with just the story that we

428
00:35:06.119 --> 00:35:09.760
as individuals and we as companies tell
ourselves about ourselves. You know, if

429
00:35:09.800 --> 00:35:15.960
we say we're creative, we're creative
profit solvers, we we we look for

430
00:35:15.039 --> 00:35:20.079
new ways to do things, or
we are we're thinkers. You know,

431
00:35:20.159 --> 00:35:22.599
we really are thorough. We're systematic
kind of thing. I mean it seems

432
00:35:22.599 --> 00:35:27.599
like it starts with just the way
that we talk about ourselves and so how

433
00:35:27.679 --> 00:35:31.079
do leaders socialize who's a team and
who are we together? Is that right

434
00:35:31.239 --> 00:35:37.039
or so? I think so.
But I think there's another piece that comes

435
00:35:37.079 --> 00:35:43.440
along with that. So I think
the message of we believe we are the

436
00:35:43.559 --> 00:35:49.320
kind of people who can do changes
to systems. You know that we can

437
00:35:49.360 --> 00:35:52.880
make many pieces come together. That's
an important belief you have to have,

438
00:35:52.960 --> 00:35:55.880
and you have to be able to
say that to yourself, both as an

439
00:35:55.880 --> 00:36:01.000
individual as an organization. But I
also think you actually need to build the

440
00:36:01.159 --> 00:36:08.360
organization that has the structure, the
roles, the processes that support that belief.

441
00:36:09.320 --> 00:36:14.960
You know, if you basically tell
somebody you are now going to go

442
00:36:15.000 --> 00:36:20.880
out and be system disruptors, and
then you put all your processes in place.

443
00:36:21.320 --> 00:36:24.679
For somebody who's in a replicable job, it doesn't matter how much they

444
00:36:24.719 --> 00:36:31.519
tell themselves, I want to be
this the actual organizational structure of fight back.

445
00:36:31.920 --> 00:36:37.679
So it's really I think a two
part thing. Get yourself with the

446
00:36:37.760 --> 00:36:42.480
right attitude and the right vision,
but also then build the structures within the

447
00:36:42.599 --> 00:36:46.119
organization that support that. Okay,
so since we're really in the part where

448
00:36:46.159 --> 00:36:49.800
we're kind of applying what we've been
talking about here. So what would an

449
00:36:49.840 --> 00:36:52.440
organization need to do, Like when
you say you put those that structure in

450
00:36:52.440 --> 00:36:57.039
place, so like can you sketch
that out force? What would they need

451
00:36:57.079 --> 00:37:02.559
to address? Well, I think
part of it is realizing that it's something

452
00:37:02.559 --> 00:37:07.280
that the entire organization does. You
know, much of the innovation work that

453
00:37:08.000 --> 00:37:12.679
was done over the last ten years. Sort of imagine that you could put

454
00:37:12.760 --> 00:37:16.320
innovation off in a corner. So
you could create an innovation lab, or

455
00:37:16.400 --> 00:37:21.639
you could do a spinoff, or
you could make it a one week event

456
00:37:22.079 --> 00:37:28.920
where you had a hackathon. And
that idea of we're going to make innovation

457
00:37:29.079 --> 00:37:32.920
something that a few people do,
ye doesn't fit with the idea of system

458
00:37:32.960 --> 00:37:37.519
innovation. The power of system innovation
is that you're taking all the parts of

459
00:37:37.519 --> 00:37:45.199
the organization and you're bringing them together
to do new things. So that's the

460
00:37:45.280 --> 00:37:51.440
first big thing is realizing this is
something that's going to engage business and technology

461
00:37:51.800 --> 00:37:59.079
and outside partners. Okay. The
other piece then is that you've got to

462
00:37:59.719 --> 00:38:04.039
men and empower people in the right
way. You know, and we mentioned

463
00:38:04.079 --> 00:38:09.760
this before that if you're measuring people
on how rigidly they perform on particular predefined

464
00:38:09.840 --> 00:38:15.440
tasks, you're not going to be
in a good position to evolve and do

465
00:38:15.519 --> 00:38:19.719
the sort of adaptive learning that's necessary
if you're going to change a big system.

466
00:38:20.119 --> 00:38:25.320
So you've got to put in organizational
rewards that basically say, we see

467
00:38:25.360 --> 00:38:30.159
this system that we're going to and
we're going to reward you for moving us

468
00:38:30.280 --> 00:38:37.760
towards this new complex idea, rather
than we've got specific goals that we want

469
00:38:37.800 --> 00:38:40.559
you to achieve next month or at
the end of the year, et cetera,

470
00:38:40.599 --> 00:38:44.639
et cetera, and we're not going
to pay attention to what's been happening

471
00:38:44.639 --> 00:38:47.920
around the world. You know,
we simply want you to accomplish your task.

472
00:38:50.719 --> 00:38:52.400
So then, of course that makes
me want to ask you if you've

473
00:38:52.400 --> 00:38:57.119
got an example of an organization that
you've worked with, that you know of,

474
00:38:57.599 --> 00:39:00.840
that has done this kind of overhaul
of their overall corporate entity or their

475
00:39:00.840 --> 00:39:07.679
company entity to be able to enable
this. Yeah. So I think there's

476
00:39:07.760 --> 00:39:14.960
a lot of organizations they're pushing to
do this right now. This work began

477
00:39:15.079 --> 00:39:21.119
being labeled as digital transformation, and
you know, oftentimes this sort of more

478
00:39:21.559 --> 00:39:27.400
agile, adaptive approach was applied strictly
to the technology groups, and then it

479
00:39:27.559 --> 00:39:31.280
was applied to we're going to integrate
technology in with you know, more of

480
00:39:31.320 --> 00:39:38.920
the business practices, et cetera.
But there's really a organizational transformation movement right

481
00:39:38.920 --> 00:39:47.719
now that is focused on broader adaptation
of entire enterprises, and you know,

482
00:39:47.840 --> 00:39:54.599
we're seeing it in really all types
of businesses. So whether that's insurance companies,

483
00:39:55.000 --> 00:40:02.760
humanitarian aid organizations, even large organizations
like the UN are having serious discussions

484
00:40:02.800 --> 00:40:12.000
about how do we respond at a
system level across this entire complex organization because

485
00:40:12.239 --> 00:40:19.159
the problems that we're facing are fundamentally
these big complex system problems. Interesting,

486
00:40:19.679 --> 00:40:23.000
very very interesting. Yeah, organizational
transformation is really really fascinating for me.

487
00:40:23.039 --> 00:40:28.320
And you know, I'll share an
example from my vantage point in the work

488
00:40:28.400 --> 00:40:34.679
that I've been doing as I'm working
with a consulting client, small boutique firm,

489
00:40:34.719 --> 00:40:38.119
and they really were attracted to work
with me because they just recognized that

490
00:40:38.159 --> 00:40:42.519
the ship was sinking and you know
that they they really you know, they

491
00:40:42.559 --> 00:40:45.559
need to be able to make some
serious fundamental changes to how it is that

492
00:40:45.599 --> 00:40:50.920
they do work together in order to
you know, really remain a strong provider

493
00:40:50.960 --> 00:40:55.719
of services in their industry, and
so you know, they are keenly hitting

494
00:40:55.920 --> 00:41:00.000
sitting on the hanging on the edge
of their seats. You know, Okay,

495
00:41:00.039 --> 00:41:01.519
how do we do this and how
do we transform ourselves? And you

496
00:41:01.519 --> 00:41:06.719
know, so like that pain that
they've experienced has allowed them to step into

497
00:41:06.760 --> 00:41:08.679
the burning building that you're talking about, right, I'm willing to go in.

498
00:41:08.840 --> 00:41:12.679
Right, It's that it's that hard
out here. I'm willing to run

499
00:41:12.719 --> 00:41:15.880
into the burning building kind of thing. So it's interesting when you start thinking

500
00:41:15.920 --> 00:41:20.360
about, you know, the things
that push for that. So it seems

501
00:41:20.400 --> 00:41:23.199
to me that maybe what you're trying
to do in your work is to make

502
00:41:23.239 --> 00:41:27.480
it so that we're not forced into
that so much, is that we opt

503
00:41:27.559 --> 00:41:31.000
into it. It becomes more of
the normal. Well, I've always been

504
00:41:31.039 --> 00:41:36.800
a big fan of pull versus push. Absolutely, you know, if you're

505
00:41:36.920 --> 00:41:40.840
if you're basically telling somebody, you
know, eat those Brussels sprouts, which

506
00:41:40.880 --> 00:41:45.000
by the way, I do not
understand Brussels sprouts at all, But you

507
00:41:45.079 --> 00:41:49.880
haven't had them done right, This
is what everybody tells me. But the

508
00:41:49.880 --> 00:41:53.000
truth of the matter is they're they're
just awful, no matter why. Anyways,

509
00:41:53.760 --> 00:41:59.679
if somebody's telling you to eat the
Brussels sprouts. You know that's not

510
00:42:00.360 --> 00:42:06.400
You're going to be pushing back against
all their inclinations. If you find a

511
00:42:06.960 --> 00:42:10.360
here is something that you can go
towards, here is a reason that you

512
00:42:10.400 --> 00:42:16.960
want to do these changes in adaptation, then you've got people solving a lot

513
00:42:17.000 --> 00:42:22.119
of the problems, helping remove their
own barriers because they see the thing that

514
00:42:22.159 --> 00:42:28.000
they want to do. And I
think this matter is as true for organizations

515
00:42:28.039 --> 00:42:32.119
as it is for individuals. When
you find an organization that you can say,

516
00:42:32.159 --> 00:42:37.119
if you master this capability of system
innovation, you're going to be able

517
00:42:37.159 --> 00:42:43.039
to do new things in your marketplace
or for your the people that you serve

518
00:42:43.320 --> 00:42:47.079
that you've never been able to imagine
before. That gets people excited. I

519
00:42:47.119 --> 00:42:52.079
think that's one of the things that's
really fun about doing this kind of work

520
00:42:52.760 --> 00:42:58.719
is watching people when they finally it
finally clicks for them that, oh,

521
00:42:58.800 --> 00:43:06.800
this complexity that actually makes me more
powerful and more creatively empowered in the market.

522
00:43:07.119 --> 00:43:13.079
That then gets people excited about doing
these things and it stops being a

523
00:43:13.199 --> 00:43:17.840
change management thing and becomes how do
we run up this mountain and you know,

524
00:43:17.920 --> 00:43:22.039
take on these challenges. So what
I like about that Dan from you

525
00:43:22.039 --> 00:43:27.480
know, the human element of that
is that to me, that that just

526
00:43:27.719 --> 00:43:31.280
all about just screams empowerment. It
screams expansion, and it screams you know,

527
00:43:31.400 --> 00:43:35.920
a team connected and united and and
you know, we come out of

528
00:43:35.920 --> 00:43:38.519
this thing and as we continue the
journey, we're all elevated, we're bigger

529
00:43:38.519 --> 00:43:45.960
from that experience. Yeah, I
mean it's not you can't do system innovation

530
00:43:46.079 --> 00:43:51.840
with top down control. You know, you can't do system innovation with cogs

531
00:43:51.960 --> 00:43:57.800
in the machine. You need every
actor to be empowered, to be part

532
00:43:57.960 --> 00:44:05.159
of a dynamic system that's respond to
opportunities. And so the very nature of

533
00:44:05.239 --> 00:44:08.199
the type of thing that you're trying
to do with this innovation being cross enterprise,

534
00:44:08.400 --> 00:44:14.400
being very flexible and letting go of
the status quo. This is something

535
00:44:14.440 --> 00:44:20.360
that empowers people requires people to be
empowered, which is of course what I

536
00:44:20.360 --> 00:44:24.800
stand for. I mean activating the
human potential to human element inside organizations so

537
00:44:24.840 --> 00:44:30.159
that they not only rise to their
greatest level, but the organization wins too.

538
00:44:30.159 --> 00:44:36.679
Everybody wins. Well, you know
what I find so frustrating about sort

539
00:44:36.719 --> 00:44:43.320
of the traditional reductionist, top down
controlled business model is that it doesn't deliver

540
00:44:43.480 --> 00:44:46.119
all that great value in the world. You know, if it was,

541
00:44:46.599 --> 00:44:52.079
we were suffering through these miserable jobs. Because this is truly the best way

542
00:44:52.119 --> 00:44:57.280
to create value for the people of
the world. You know, maybe I

543
00:44:57.360 --> 00:45:02.000
could, I could be talked into
that, but the truth is that's really

544
00:45:02.000 --> 00:45:07.239
good if you're just replicating bars of
soap. But you know, in the

545
00:45:07.280 --> 00:45:13.079
reality is the opportunities and the needs, the problems in the world today need

546
00:45:13.159 --> 00:45:15.920
a different kind of solution. So
in so many ways this is a win

547
00:45:16.000 --> 00:45:21.280
win. You know, we can
deal with bigger, harder, more complex,

548
00:45:21.320 --> 00:45:24.719
pressing problems, and we can create
a better workplace that's more exciting and

549
00:45:24.760 --> 00:45:30.320
more energized. M Yeah, and
so you know you heard, you heard

550
00:45:30.320 --> 00:45:32.800
my introduction. That's what I'm out
for is I want to help create organizations

551
00:45:32.920 --> 00:45:37.119
where people actually want to come to
work and do their best and they become

552
00:45:37.400 --> 00:45:39.679
a bigger, better version of themselves. And so doing everybody wins from that.

553
00:45:39.760 --> 00:45:44.639
And so what I love about what
Europe to Dan is I do think

554
00:45:44.679 --> 00:45:46.760
that you know, you're you're creating, You're helping to create a space where

555
00:45:46.760 --> 00:45:52.079
people can play at a higher level, they can iterate themselves in that process

556
00:45:52.079 --> 00:45:57.119
of serving to be able to innovate
into disrupt and in so doing it's enlivening

557
00:45:57.159 --> 00:46:00.199
for them and they grow into a
bigger version of themselves. You know.

558
00:46:00.280 --> 00:46:06.920
I think one of the things that's
interesting is where we began this work,

559
00:46:07.280 --> 00:46:12.400
like where this work really emerged as
being necessary. We're in the areas of

560
00:46:12.559 --> 00:46:21.039
humanitarian aid, social activism, you
know, ecological activism. You know,

561
00:46:21.199 --> 00:46:27.199
these were the big complex problems that
weren't being solved, and so this was

562
00:46:27.400 --> 00:46:34.960
these types of practices, these system
innovation practices were necessary in those really big,

563
00:46:35.079 --> 00:46:42.000
messy challenges. I think that's indicative
of just these are the tools for

564
00:46:42.119 --> 00:46:45.400
doing really big, exciting stuff in
the world. And the fact that you

565
00:46:45.440 --> 00:46:50.360
know, commercial environments are now being
disrupted, that those trucks are coming and

566
00:46:50.719 --> 00:46:55.280
running over companies, or that those
big opportunities. It's almost like the commercial

567
00:46:55.280 --> 00:47:00.599
world is now beginning to get on
board with the same sort of actuses and

568
00:47:00.679 --> 00:47:07.639
things that we're actually already being pioneered
in the social and the humanitarian space.

569
00:47:07.159 --> 00:47:10.679
That's so exciting and there it is. Dan, We've managed to go through

570
00:47:10.679 --> 00:47:13.880
the whole time on our show here, so we've come to the end,

571
00:47:13.920 --> 00:47:15.639
I want to give you the chance
to be able to leave our listeners with

572
00:47:15.679 --> 00:47:19.159
what you'd like to leave them with. Say, in under twenty seconds with

573
00:47:19.320 --> 00:47:22.239
listeners across the globe, you know
what the show is about. How would

574
00:47:22.239 --> 00:47:25.400
you like to close? I would
say it's exciting to reinvent the world,

575
00:47:25.800 --> 00:47:32.960
and we are uniquely privileged as people
to live in an era where we're empowered

576
00:47:34.000 --> 00:47:37.599
to do that. So let's go
out and change things in a big,

577
00:47:37.679 --> 00:47:43.039
complex way. Sounds good. I'm
in Dan, Thank you so much for

578
00:47:43.079 --> 00:47:45.400
being a guest. I'm so glad
I found you that you came on my

579
00:47:45.480 --> 00:47:46.400
radar. It has been a delight
to talk with you. And yes,

580
00:47:46.480 --> 00:47:50.280
let's go help change and elevate the
world. It sounds good to me.

581
00:47:50.519 --> 00:47:52.960
Thanks a nice so welcome listeners and
viewers. If you want to learn more

582
00:47:52.960 --> 00:47:55.920
about Dan McLure, his articles,
or the work he does, start by

583
00:47:57.000 --> 00:48:00.239
visiting innovation ecosystem dot com. Last
week, you missed the live show,

584
00:48:00.239 --> 00:48:04.280
I can always catch a recorded podcast. We are on the Earth Rabbi doctor

585
00:48:04.320 --> 00:48:08.000
Baruch Kleeve talking about his work in
our same field of logotherapy and unleashing the

586
00:48:08.039 --> 00:48:13.360
defiant power of the human spirit to
transform tragedy into triumph and darkness into light.

587
00:48:13.639 --> 00:48:16.920
It was an incredibly beautiful exposaveus brilliant
mind, heart and soul that invites

588
00:48:17.039 --> 00:48:20.960
us all to travel inward and saver
the journey. Next week will be on

589
00:48:21.000 --> 00:48:23.239
the air Row with Nikolaitch and Nielsen, who is the co author of Return

590
00:48:23.280 --> 00:48:27.559
on Ambition, a radical approach to
your achievement, growth and well Being,

591
00:48:27.880 --> 00:48:30.559
talking about how to best steward our
achievement and how leaders can foster environments where

592
00:48:30.599 --> 00:48:34.760
ambitious people thrive. See you there. Remember that work is at least a

593
00:48:34.760 --> 00:48:38.199
third of our lives, So let's
work on purpose. We hope you've enjoyed

594
00:48:38.199 --> 00:48:43.960
this week's program. Be sure to
tune into Working on Purpose featuring your host,

595
00:48:44.000 --> 00:48:49.360
doctor Elise Cortez, each week on
the Voice America Empowerment Channel. Together,

596
00:48:49.639 --> 00:48:55.119
we'll create a world where business operates
conscientiously, leadership inspires impassioned performance,

597
00:48:55.519 --> 00:49:00.880
and employees are fulfilled in work that
provides the meaning and beis they crave.

598
00:49:00.639 --> 00:49:04.239
See you there, Let's work on
Purpose.