Oct. 27, 2021

Turnaround: The Art and Science of Stewarding Business Today

Turnaround: The Art and Science of Stewarding Business Today

After nearly two years of havoc brought on by COVID-19 and blood, sweat, and tears of executives working to survive the ongoing pandemic, business owners are seeking guidance for reinvention and recovery. Customers have shifted purchasing behaviors,...

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After nearly two years of havoc brought on by COVID-19 and blood, sweat, and tears of executives working to survive the ongoing pandemic, business owners are seeking guidance for reinvention and recovery. Customers have shifted purchasing behaviors, staff has turned over, markets have changed, and hybrid working models continue to challenge. This episode with turnaround expert Lisa Gable features her experience in leading organizations in times of dramatic change. She shares concrete tips for ensuring business continuity and ways to shift to help ensure future viability and growth.

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What's working on purpose anyway? Each
week we ponder the answer to this question.

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People ache for meaning and purpose at
work to contribute their talents passionately and

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know their lives really matter. They
crave being part of an organization that inspires

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them and helps them grow into realizing
their highest potential. Business can be such

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a force for good in the world, elevating humanity. In our program,

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we provide guidance and inspiration to help
usher in this world we all want working

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on purpose. Now Here is your
host, doctor Elise Cortes. Hi there,

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welcome back to the Working a Purpose
Program. Thanks for tuning again this

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week. I'm your host, doctor
Elie Cortes, joining you live from Dallas,

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which is home base for me.
If you don't know me yet,

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I'm a management consultant specializing in meaning
and purpose, organizational logo therapist, inspirational

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speaker, social scientist, and author. I help companies discover and articulate their

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purpose to throw it through their culture
and operations. I work organizations to develop

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inspirational leaders who create cultures where people
actually want to come to work and do

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their best, and provide programs like
the Grab Your Gusto that enable individual team

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members to discover and unlease their passion
and purpose at work to catalyze fulfillment,

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engagement, and productivity. You can
learn more about me and how we can

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work together at atleastcore test dot com
or gustodashnow dot com. Let me thank

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my partner and sponsor work Proud.
We are a perfect collaboration. Everyone wants

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to know they matter and that the
work they do is meaningful and appreciated.

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Work Proud helps companies do just that
through their mobile platform that is built to

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encourage employees to share stories and recognize
each other's contribution. Work Proud empowers hr

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and business leaders to help create company
cultures where all employees are inspired to feel

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proud of their company and proud of
their work. Learn more at workproud dot

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com. With us today is Lisa
Gable, who is recognized worldwide as a

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turnaround mastermind and innovative businesswoman. As
a CEO, former White House appointee,

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US Ambassador and advisor to Fortune five
undred companies, orchestrated the successful turnaround of

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private and public organizations in all industries. She's author of the brand new book

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called Turnaround, How to Change Course
when Things are going South. We'll be

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talking about her fascinating background and early
learning experiences that helped set the stage for

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her work today, the conditions in
which many businesses find themselves today, and

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her fore part turnaround approach. She
talked you today from Los Angeles, where

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she is attending the Milk and Global
Summit. Lisa, Welcome to Working on

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Purpose. Thanks for having me.
I really appreciate being with you today,

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so welcome and let us thank and
give a shout out to Danny Mackie.

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You're a pr person. She's the
one that connected the two of us.

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I love when public relations people reach
out to me with a fantastic author of

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business leader and say, hey,
how about this guest, So thank you

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for that, Danny, You're fantastic. So for this first segment here,

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I really wanted to really help our
listeners and viewers just really understand you and

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where you've come from. It's so
fascinating to me to understand how a person

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becomes who they are in life and
all of the touch points and mentors and

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experiences that contribute to that person that
can create a book like you did and

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do the work that you've been doing
for the last couple of decades. So

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first we got to talk about your
dad, right, So it seems to

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me that you literally grew up drinking
from the well of business as you talk

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about your father and your book so
beautifully, as a very accomplished businessman who

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taught you a lot. Can you
tell us a little bit more about what

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you got from your dad? I
can, and what I should tell you

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is really one of the key inspirations
for the book was that my father passed

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away in twenty nineteen and I came
across the letter that he had written to

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me at a very difficult time.
I was a middle manager at Intel Corporation,

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and that's where you don't have enough
power and are really quite sure of

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what direction to go and how to
manage your way out. And what my

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father told me is that every stumbling
block in his life actually became his greatest

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stepping stone. And he would often
quote Churchill's never give Up speech because he

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gave me the confidence to make the
right to decisions, learned to manage things,

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power my way through difficult situations.
But my father had built in academic

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institutions, starting with one hundred and
fifty people, growing it into an organization

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of seventy five hundred, multi billion
dollar business with global means and reach.

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And so when he passed, we
had received hundreds and hundreds of emails and

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phone calls from individuals who were elected
officials and also you know, broadcasters on

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major television stations as well as your
average person who just got a good job

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and stayed in a good job and
raised their family. And every single person

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said the same thing that your father, My father identified something special in them.

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They weren't the bright, new shiny
penny, they weren't the most popular

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kid. But what he recognized is
what made them as an individual special,

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what was their special sauce. And
what he did is he reached in and

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helped that person develop that unique capability. It would now allow them to leave

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it deliverable at every step in their
way, to allow them to have impact,

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to allow them to lead a life
with purpose. And so listening to

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that, reading through those messages,
reading through his letter, it really did

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become a foundation for how I could
take my own story and turn it into

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something people can choose. Okay,
a couple things to that. First,

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what you're talking about with regard to
who your dad was in the world and

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how he touched people's lives. That's
pretty much the same stuff that I teach

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in my programs about how to become
a vitally inspiring leader to people. Just

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that is that you're talking about that
kind of impact is so incredible. So

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I really want to already honor your
father for being that human being. So

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that's beautiful. And the second thing
I want to say is that, like

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you, both of my parents passed
away in twenty nineteen, twenty eight days

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apart in January. So it's very
interesting that we are writing a similar time

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wave there. It is. I
think it's that moment in time that we

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all have and I call it the
march through life. And I know that

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so many of my friends who are
about in the same level of maturity and

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their job experience, are also suffering
that loss. And I'm now watching young

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employees suffer that loss. And it's
difficult because they do leave a gap in

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our lives. But what it also
does is it brings into great clarity as

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you're celebrating their life, what amazing
people they were and how they affected each

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of us and made us who we
are today no question, absolutely no question.

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And also it gives us a space
to stand on too, to contribute

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and carry forth their legacy and extend
it through our own, which I think

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is really a beautiful way to thread
the lives together. Absolutely, I one

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hundred percent agree with you. Great, I love it like mine's already.

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Well, now I want to get
into this is so interesting listeners and viewers,

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wait un till you read the book
and there's just so many amazing stories

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that Lisa shares about her life.
And what I found also interesting, Lisa,

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was you talk about your early career
working with the US Department of Defense

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and in the White House. Pretty
fascinating way to kick off a career.

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My dear, why did you choose
this path? When I was a little

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girl, I was fascinated by military
systems. I know, it's a strange

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thing. Was a girl I was. I was a tiny little thing and

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I had white go go boots in
the corner and it was a little bit

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crispy. But my dad would take
me to all the different military sites,

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you know, throughout the United States, from the Civil War, the Revolutionary

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War, and then later when I
was thirteen, we visited similar sites throughout

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Europe. And my curtains in my
bedroom as well as my bedspread were revolutionary

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cannons and firearms, and I think
that's amazing. It was a strange obsession

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for again, for someone who was
this underweight, scrawny little kid with white

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go go boots and it was,
you know, wearing the princess attire.

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But I was really fascinated by it. And when I was at UVA,

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I had the opportunity to be an
intern in Washington, and actually it was

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one of the first wave of interns
that came in under Ronald Reagan. So

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I and two other terms were featured
on the front page of the Washington Post

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as young people coming to Washington who
wanted to work within the Reagan era.

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And during that time, I discovered
that there was a scholarship to this special

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program at Georgetown that was for mid
career military and intelligence personnel. And I

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was bound and determined because I was
putting myself through school to qualify for that

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scholarship. And so, starting with
my first internship when I was eighteen years

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old, I started writing letters to
the head of the foundation and she was

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very nice and tolerant, and I
just kept writing every single paper at school

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to qualify for the scholarship and I
wore her down after three years as I

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qualified for the scholarship. And what
was interesting about it is the program was

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taught at the Pentagon. It was
a Georgetown University program. Seventy five percent

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of the program was taught at the
Pentagon. I had gotten a position as

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a political appointee during the Reagan years, working under Cap Weinberger at the age

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of twenty one. So I was
working in the Pentagon during the day and

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I was going to school at night. And my classmates were eighty five percent

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men. Not only that, but
they were men who were lieutenant colonels and

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colonels up up for their next promotion. They were long term members of the

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National Security Agency and Central Intelligence Agency. My nickname was tinker Bell because again

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I was pretty small. My feet
didn't touch the ground. But I learned

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so much and I was given such
a great opportunity. Went on to work

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at the White House and finished my
graduate degree while I was working at the

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White House. All Right, so
I just listened to that. I'm both

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really inspired and just a little bit
exhausted. I do tho fast. That's

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just awesome, It's so great.
I really wanted to exemplify that and one

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it's a source of inspiration. Lisa. It's really great to meet someone who

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has done so much with her life
already and to show case that the possibilities.

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I really stand so much to be
a beacon of possibility for my listeners

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and viewers. So you're fantastic to
showcase. So thank you for that.

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Thank you. Next, I want
to get into this notion of mentors,

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how important mentorship is in our life. And you talk so beautifully in your

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book about how you're working for Craig
Barrett, who was the CEO of Intel,

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really helped you, and you say
I quote, he showed me how

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to apply engineering processes to solve problems
in any setting. Helped me understand the

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importance of having quality improvement processes.
I'd say that's gold that you got that

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kind of experience. It was incredible
and I had actually on two occasions while

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I was at Intel, I applied
to business school. I flew out to

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Harvard to interview, and ladies looking
at me going up, I just don't

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know quite see this in your future. You seem to be doing. Do

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you okay where you are? And
then I felt compelled to apply and got

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into two PhD programs and Condaleza Rice
actually sat me down and she said,

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Lisa, I know you you would
be miserable. You know, go keep

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staying in Silicon Valley. It's the
place you need to be. And what

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I learned from Craig was worthy of
a degree from any top tier institution,

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having met love, love, personal
mentorship, someone who who really believed in

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you, and yet not only believed
in me, but took the time to

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explain to me how the processes worked. And so I was this troubleshooter and

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what I would do is we had
a problem with chips being stolen on docs

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in Hong Kong. I still have
my security clearances. So I was off

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back to the intelligence agencies, meeting
with them talking about ways that we could

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improve and manage the export control process
so we could protect things from theft but

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also protect our national security interest while
also opening the door for innovation. We

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knew that technology was going to improve, and so within that context, we

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went through all of the dynamics of
sort of the ballad of alverage award processes

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and applying that to those conversations and
showing and developing a new system for how

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the US government ended up managing export
controls, but he was also interested in

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K through twelve education and Intel was
a relatively new company at the time.

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It was like one and a half
billion dollars CSR corporate social responsibility. No

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one was really doing that. This
was in the late eighties early nineties,

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and Craig knew that we would have
a crisis in America if we weren't building

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in our school system the technological capability, that mathematical engineering skills that would be

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necessary to employ Americans in factories in
the United States. And so he had

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me go around the company and evaluate
how we were spending our money and who

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was volunteering. And what we discovered
is a lot of little five thousand dollars

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gifts and ten thousand dollars gifts were
going out from different site managers. We

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knew that a lot of Intel employees
were taking time off of work as they

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could to volunteer in the schools.
And so again we took those systems and

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processes and figured out, how could
we really invest in this, How could

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we build something that was first of
class, How could we coal uce all

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of our activity towards three primary goals, three primey things, we would do

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in the K through twelve system,
and through that process we actually built two

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prototype programs that ended up being in
a lot of magazines and books as examples

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of what Silicon Valley should do.
And so learning again how to take those

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skill sets and apply them to export
controls, take those skill sets and apply

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them to actually building a charter school
on Intel property in Arizona. And then

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I was asked to understand why Intel
had lost a major trademark. We'd lost

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what was called the two eighty six
three eighty six mark. We had gone

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through seven year lawsuit. We were
getting ready to spend billions of dollars on

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the Intel Inside program, and so
we wanted to develop the internal systems to

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ensure that any place Intel invested this
money in building a brand, that we

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could protect and own that brand.
So diverse applications of the same principles you

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just uttered an awful lot of value
in just a short amount of time.

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Lisa, It's incredible to listen to
you your mind itself. I already I

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already know what I'm dealing with sort
of life. You've got your own computer

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mind. We're working within drawing from
today. I got it I'm with you.

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Okay. One other thing I want
to talk about before we get into

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really the bulk of not the bulk, but part of your book, and

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the next segment is I want you, if you would to talk about your

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two thousand and four to two thousand
and five experience when you were appointed by

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President George Bush as the United States
Ambassador and Commissioner General to direct the US

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Pavilion. What a colossal experience.
Instead of massive learnings, that must have

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been just incredibly complex situation you found
yourself in and had to navigate through.

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So would you share a little bit
about that for our listeners. I think

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it also really explicates in showcases just
where a lot of your expertise has been

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building from. Well, it was
interesting, and this is an absolutely perfect

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day for it because we had the
passing of Secretary Colon Powell yesterday, and

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Colin Powell was the individual that helped
me really get started on this journey.

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Essentially, what it happened is that
in nineteen ninety eight the US had participated

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in the World Expo, and historically
those had always been economic tragedies the United

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States. We'd actually never been able
to make the economics of the business work.

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There were always huge cost overruns dealing
with the complexity of the government bureaucracy.

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People were making mistakes. In this
particular case, an individual actually did

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get indicted, so that was a
whole other issue. But basically Congress threw

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up their hands and said, we're
done. It's been, you know,

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since the Chicago World's Fair. These
things have cost us a lot of money,

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a lot of lawsuits, and we're
going to privatize it all. And

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Colin Powell was sworn into office,
and four months later, we were supposed

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to have the United States go to
an expo in Germany, and he made

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that very tough decision to withdraw the
United States from that particular event because the

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money hadn't been raised and he knew
that there was no way to get there.

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So I walk in the door knowing
none of this. It wasn't really

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public information, and so you know, I was sitting in Presidential personnel and

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they said, we need someone who
has work experience in Japan. I'm like,

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oh, yep, I do we
need someone who can raise money?

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And I'm like, yep, I
can that. I have a long history

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of raising money. And plus we
need somebody who has a relationship with Howard

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Baker. I'm like, it's a
trifecta. Howard Baker, who was the

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US ambassador at the time, was
my brother in law's godfather. So I

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thought, perfect job for me.
Take the job. And then I'm running

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around because we're late to the game. We were literally, I think the

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one hundred and ninety ninth or two
hundredth country to sign up, the last

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country in six months out from actually
opening the doors, and I discovered we

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were millions of dollars in the hole. And the other thing I discovered is

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I tell in the book, is
I was driving to the airport to sign

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a bilateral agreement with a foreign government, and I get a phone call from

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the State Department attorneys and they said, you know, we've been relooking at

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everything that happened in that congressional review, and no one can pay for your

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trip. And I'm like, what
do you mean. So we can't pay

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for the airplane, we can't pay
for your time in Tokyo, we can't

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pay for your time in Nagoya.
And so my husband was driving me,

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and I said, what do we
do. He goes, We're paying for

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it, said the relationship with the
Jobanese government is so important to President Bush

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a lot of the geopolitical issues that
were going on in the region at the

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time. He said, we're going
to pay for it. We're going to

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figure it out, and so we
ended up paying for that tripping. As

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you know, Tokyo is not inexpensive. And what that revealed to me is

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that there were just no systemic ways
in the process that we could actually deliver

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a US engagement in the World's Fair
within budget without completely rethinking how we manage

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that engagement. So my team and
I huddled after I returned and we really

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focused on what's the number one thing
we should be doing, and that was

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creating jobs in the United States.
And so we quickly raised thirty two million

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dollars in partnerships with governors and partnerships
with the automobile supply chain. The event

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was taking place in Nagoya, which
was Toyota's headquarters. The honorary chairman of

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Toyota was the co chair with the
Crown Prince who's now Emperor of Japan,

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and so we worked with suppliers and
tires and paint and the leather that goes

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inside the cars and the audio systems, and we would do economic development events

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in advance, get the deals lined
up, and then when we got to

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the expo, we had sixteen governors
come and we just signed deals for factories.

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That's all we did, and as
a result, we actually ended up

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with a surplus. And I was
very proud that the two senators got up

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on the Senate floor and said,
and she did it not only on budget,

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but with no inspector general support,
which is a really good thing to

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have. That's brilliantly so, that
is so brilliant. Thank you for sharing

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that. And that's a perfect way
to send us into our first break.

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I'm your host, Doctor Lee's Cortez. We do on the air with the

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most vibrant and jubilant Lisa Babel,
the author of the new book Turnaround,

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How to Change Course when things are
going south. We've been talking about her

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background and some of the things that
have helped make her who she is.

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After this break, we're going to
go into some of the areas as to

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why her book is so important and
wanted addresses. Stay with us right back.

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Doctor Elise Cortes is a management consultant
specializing in meaning and purpose and inspirational

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speaker and author. She helps companies
visioneer for greater purpose among stakeholders and develop

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purpose inspired leadership and meaning infused cultures
that elevate fulfillment, performance, and commitment

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within the workforce. To learn more
or to invite Elise to speak to your

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organization, please visit her at Eleasecortes
dot com. Let's talk about how to

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get your employees working on purpose.
This is Working on Purpose with doctor Elise

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00:19:40.799 --> 00:19:45.599
Cortes. To reach our program today
or open a conversation with Alise, send

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an email to Aleise Alise at Elisecortes
dot com. Now back to working on

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Purpose. Thanks for seeing with us, and welcome back to the program.

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I'd like to invite you to check
out my book. We've been talking about

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Lisa's, but my book Purpose Ignited, How Inspiring Leaders Ignite Passion, Elevit

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Cause came out last November. It's
on Amazon as well. And I wrote

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that book to awaken readers to their
passion and purpose and help transform them into

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the inspirational leaders like Lisa's been talking
about, who would live by the workplace

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and elevate the contribution of business to
all of its stakeholders. I use the

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content as the basis for my Violin
Inspire Leadership program and I grab your Gusto

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programs if you're just joining the program
today. My guest is Lisa Gable,

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who is recognized worldwide as a turnaround
mastermind and innovative businesswoman. As a CEO,

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former White House appointee, US Ambassador, and advisor of Fortune five Under

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companies, Lisa has orchestrated the successful
turnarounds of private and public organizations in all

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industries. I'm your house doctru Luce
Cortes. So for this segment, Lisa

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and listeners and viewers, what I
want to do is, I want you

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to talk about the seven most common
reasons you talk about in your book as

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to why projects, teams, and
organizations go south. And before you do

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that, let me just set this
up for our listeners and viewers. So

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as you listen to her talk,
listeners and viewers, think about if any

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of this stuff is present in your
organization, not if, but where Probably

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it is a better way to say
that. So the first one that you

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talk about, Lisa, is that
that organizations are built on haphazardly designed processes

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and structures. Saying more about that, one of the things I mentioned is

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that when people are sort of off
mission and they're tweaking things to try and

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improve the situation, they tend to
start making decisions that aren't really based on

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the basic plan and underlying principle of
the organization. And what I refer to

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as an example is, let's say
that you bought a house, and you

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had that house with an architect,
and it has a beautiful framework to it,

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but then you decide to add a
porch here and a driveway there,

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and then that shimming goes up and
you're looking at the house and you take

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an aerial viewpoint and that's not the
way that house was supposed to look because

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you're not sticking with the plan.
And so what you want to do is

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you want to have a strategic plan
in place. You want that plan to

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be specific. It needs to be
built on quantitative goals. It needs to

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have a budge assigned to it.
You want to know what you're doing five

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years out, and you want to
understand what actions are the most important actions

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you can take in order to both
not only grow your company but also save

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your company. Gorgeous. I'm sure
a few of us can recognize that hodgepodge

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of things that happen and either in
a business, an organization, or a

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house, and I've lived in a
few of those, by the way,

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both houses and organizations. Another common
reason why projects, teams, and organizations

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go south, you say, is
those in charge believe more money can solve

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everything they do. One of the
things that I've seen is my entire career

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has been working for presidents, CEOs
and billionaires. It's kind of an interesting

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career path, that really is.
But what I've learned about it is that

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initially when I'm brought in, it's
usually when the organization is struggling at its

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worst. They're trying to make a
decision about whether or not the end of

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life the organization, or whether they
can save it, whether they can do

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that Hail Mary. And so what
I've noticed is that they'll just start throwing

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money at it. And there's a
preconception that if you give somebody enough money,

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it doesn't really matter the experience they
have, because that thing's not so

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hard to solve. And so you
go in and you actually make the problem

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worse because you're only growing the problem, You're only expanding the problem, You're

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not solving the underlying cause of what's
causing this organization to head south. And

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that's what you need to focus on, is that you need to really understand

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at a very basic level. And
trust me, it is never what's on

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the surface. You know, you
hear the term peeling back the onion.

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You have to go pretty deep sometimes
until you get that aha moment and see

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that there is this underlying mechanism that
is actually causing your economic structure not to

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work. Got it, got it? Got it. I'm sure that just

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a few of our listeners and viewers
are like, I can recognize that's doing

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that. Know that? Okay.
Then the third thing you talk about is

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the economics of the business make the
end goal impossible. They do. That's

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also you get through mergers and acquisitions. And we've seen this right and you

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see it within consumer product goods companies. We've seen it in the high tech

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world. People might assume that they
could go in new directions because their company

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was number one in certain categories,
but the reality is that the economics of

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that business are not working. The
cost of doing business is too high,

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and what you always have to do
is look at what is being produced for

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every dollar spent. I took over
one organization, the organization that I'm currently

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CEO of, and they were using
walks. It was not for profit to

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raise money. It was costing two
million dollars to raise a million dollars.

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Those economics don't work for anyone,
and so you really do need to understand

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not only the financial cost, but
the people cost. How much time is

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it taking, How difficult is it? Life shouldn't be that difficult, and

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if you're using the right plan with
the right structure, it won't be.

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And by the way, Lisa,
which which organization are you the CEO of?

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I'm the CEO of a not for
profit called fair, which is the

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largest NGO investing in food allergy research
and education. We've invested about one hundred

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and to million dollars in research to
help solve the problem of life threatening food

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allergies. Wow. Awesome, just
a few things going on in your life?

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Got it? Okay? All right? A number four year you talk

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about in terms of reasons projects,
teams and organizations fail or go south,

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is that they are stuck in a
cookie cutter approach to culture and management.

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Yeah. I think that, you
know, I mean not dissing other management

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books, but the reality is.
One of the comments made about my book

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is it's not based on a lot
of theory, it's based on practice.

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And there are many times where I
have inherited a big business plan from a

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McKenzie or a big you know,
consulting firm. Not to knock them,

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I've been partners with different pcgs and
McKenzie's over the years. But if you

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have only done something in theory and
you have not had to do it on

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the ground, sometimes you don't understand
really the cost structure on the ground.

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One of the things I like about
the consumer products goods world, those are

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the food and beverage manufacturers, is
they have their top employees go and visit

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the stores, the little tiny stores, the mom and pop stores, and

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a global audience. And so you
know, one of the things I did

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is I went into Mexico when we
interviewed people at twenty stores during the sugar

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text that was implemented there, and
we looked at the empty shelves and we

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talked to people about the fact they
were making one hundred dollars a month and

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how they supported their entire family and
how financially stressed they were. So again

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I think part of everything that we
have to do is understand theory works great,

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but you have to be able to
make adjustments on the ground in order

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to solve the specific problems that are
killing your business. Yeah, and that's

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a beautiful illustration and that whole boots
on the ground thing so so so important

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and definitely away from theory. But
I think also, if I remember correct

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in your book, this is where
you're also when you talk about cookie cutter

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approaches. I believe that's also where
you talk about like a lack of diversity.

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Is that right? It is?
I mean, I think one of

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the things we're all talking about today
is inclusion. We want to include people

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with diverse backgrounds in our management structure
and our people structure. You need to

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hear from people who are part of
the experience, who bring different experiences into

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the mix. No one has a
consumer base or a patient base that is

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all you know, Caucasian. No
one has a consumer base that's all wealthy

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people. There are individuals in the
pharmaceutical area. We talk a lot about

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the voice of the patient and why
it's important to have the diverse voices of

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the patients because as an individual who
has to use a thing in order to

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00:27:45.400 --> 00:27:48.759
solve a problem. The barriers that
they have in order to be able to

397
00:27:48.839 --> 00:27:53.000
do that are extremely different. So
you want people who have actually lived a

398
00:27:53.039 --> 00:27:56.960
life that's different from the person across
the hall from them that can bring both

399
00:27:56.960 --> 00:28:02.440
the international experience as well as the
experience based on the region that they grew

400
00:28:02.480 --> 00:28:06.640
up in the culture that they grew
up in. Beautiful articulator, Completely agree,

401
00:28:06.799 --> 00:28:11.559
love that. Okay, now number
five here and this is actually really

402
00:28:11.759 --> 00:28:14.599
a heart and this is just it
kind of makes me cringe just reading this.

403
00:28:14.759 --> 00:28:17.720
I know this exists, I know
it does. But one of another

404
00:28:17.759 --> 00:28:19.960
one of the reasons that projects,
teams and organizations go south is their leaders

405
00:28:21.000 --> 00:28:23.920
make self interested in empire building decisions. Yeah. I mean one of the

406
00:28:23.960 --> 00:28:27.079
things that I talk a lot about
is that we are temporary stewards at the

407
00:28:27.119 --> 00:28:32.279
institutions we serve. If we are
doing our job correctly, we are growing

408
00:28:32.319 --> 00:28:36.759
that institution to its next level of
performance, and then we're leaving the institution

409
00:28:37.000 --> 00:28:40.559
and handing it off to someone in
better shape than we found it. But

410
00:28:40.640 --> 00:28:44.440
we are a temporary steward, and
you know, we can see that in

411
00:28:44.519 --> 00:28:48.480
institutions that have been along for a
long period of time, whether it's Harvard

412
00:28:48.480 --> 00:28:51.680
that I think is what four hundred
years old now, or whether it's an

413
00:28:51.880 --> 00:28:56.640
Intel corporation that just celebrated its fiftieth
anniversary. No one is there forever.

414
00:28:56.759 --> 00:29:00.599
And yet I have seen so many
people walk in and they lose side of

415
00:29:00.640 --> 00:29:03.839
the fact that the decisions they're making
should not be about them, should not

416
00:29:03.880 --> 00:29:10.000
be made about their career. They
need to be made only keeping in the

417
00:29:10.039 --> 00:29:15.559
best of the needs of that institution. What does that institution require? And

418
00:29:15.599 --> 00:29:18.759
I think we've also seen people that
have come into an institution and used the

419
00:29:18.839 --> 00:29:22.079
structure to perhaps build the resume,
and then they go on to the next

420
00:29:22.119 --> 00:29:27.160
place that's not so good either,
No it isn't And then related to that,

421
00:29:27.359 --> 00:29:30.000
not the same thing at all.
But there is a relation that seems

422
00:29:30.039 --> 00:29:34.039
to me is then you talk about
how founders overstay their welcome. Yes,

423
00:29:34.079 --> 00:29:37.319
I do. And I use actually
one of my favorite people as an example,

424
00:29:37.359 --> 00:29:41.960
which was Margaret Thatcher, because you
know, if she'd left a few

425
00:29:41.039 --> 00:29:45.079
years earlier, I think her reputation
would have been different as a leader.

426
00:29:45.599 --> 00:29:49.720
You know, there's a point where
you again, going back to your temporary

427
00:29:49.759 --> 00:29:56.240
steward, you need to have their
appearance, which means that someone within the

428
00:29:56.279 --> 00:29:59.920
company you're raising up in order to
take your place. We always talk about

429
00:29:59.920 --> 00:30:02.440
it. If you get hit by
a bus tomorrow, who steps in and

430
00:30:02.440 --> 00:30:07.319
while the organization survive. But you
also need to understand that you are there

431
00:30:07.440 --> 00:30:11.400
in a moment in time. You
were selected because of your skill set to

432
00:30:11.519 --> 00:30:17.480
help the organization during that moment in
time. That organization needs to continue to

433
00:30:17.559 --> 00:30:19.759
evolve. It may do so through
a merger and acquisition, It may do

434
00:30:19.920 --> 00:30:25.640
so through gathering greater investment. It
may do so by pursuing other markets.

435
00:30:25.880 --> 00:30:30.319
But there is a point where leaders
perhaps get very comfortable where they're at and

436
00:30:30.359 --> 00:30:33.599
it's hard. Who wants to walk
away from a paycheck or a big payout.

437
00:30:33.000 --> 00:30:37.119
But at the same time, you
will lose good people and I've seen

438
00:30:37.160 --> 00:30:40.480
that many times, which is that
if the leader stays too long, then

439
00:30:40.480 --> 00:30:44.559
the people underneath them can't rise up, and if you elevate, they're going

440
00:30:44.640 --> 00:30:48.519
to leave. And that's not for
the organization either. I've seen that as

441
00:30:48.559 --> 00:30:51.240
well many times as well. And
then finally, the last thing you talk

442
00:30:51.279 --> 00:30:53.759
about for reasons that projects, teams
and originations go south is you say the

443
00:30:53.839 --> 00:30:59.240
leaders don't recognize the project team organization
is at an end point. Yeah,

444
00:30:59.279 --> 00:31:03.720
there's sometimes you actually have to stop. I mean, some organizations don't last

445
00:31:03.759 --> 00:31:07.960
forever. Sometimes they are there for
a period of time, they ride the

446
00:31:07.960 --> 00:31:11.920
wave, and then all of a
sudden, their core business is no longer

447
00:31:11.039 --> 00:31:15.319
part of the next evolution of technology, the next evolution of innovation. I've

448
00:31:15.359 --> 00:31:18.440
seen not for profits get to that
point where it was a great not for

449
00:31:18.519 --> 00:31:23.000
profit and provided a very specific need
at a point in time, but all

450
00:31:23.000 --> 00:31:26.400
of a sudden, the revenues the
donations started going down, and so you

451
00:31:26.480 --> 00:31:32.559
have to question, is this organization
as it's currently comprised for the purpose for

452
00:31:32.599 --> 00:31:37.799
which it serves still relevant in today's
cycle of innovation and economic change. And

453
00:31:37.960 --> 00:31:44.200
it's okay. That's what people don't
realize. It's okay to merge your organization,

454
00:31:44.759 --> 00:31:51.799
it's okay to extend your organization to
other countries. It's actually okay sometimes

455
00:31:52.039 --> 00:31:55.039
to go you know what, we
had a great run, We did these

456
00:31:55.079 --> 00:31:59.720
amazing things. Now we're shuttering our
doors and we're taking our intellectual property and

457
00:31:59.759 --> 00:32:01.839
we're going to give it to the
next institution. And I've actually done that

458
00:32:01.920 --> 00:32:06.519
where we took an organization we completed
our task, and then we took the

459
00:32:06.559 --> 00:32:12.279
core institutional elements, all that wonderful
investment that no longer could survive with the

460
00:32:12.319 --> 00:32:16.279
institution as it was crafted, and
we actually then gave it to another organization,

461
00:32:16.400 --> 00:32:22.240
and that organization is now incorporating it. So everything we invested in is

462
00:32:22.279 --> 00:32:25.319
still living, breathing, and producing, but it's not doing it in the

463
00:32:25.319 --> 00:32:29.759
way that it was when we were
in charge. What a brilliant example.

464
00:32:30.079 --> 00:32:31.400
It makes me also come to mind
here. And maybe I don't know if

465
00:32:31.440 --> 00:32:35.039
you know the exact number or not, Lisa, but you talk about how

466
00:32:35.079 --> 00:32:37.480
you know, organizations come and go, et cetera. Maybe they don't list

467
00:32:37.799 --> 00:32:40.680
last forever to that end. If
I have this right, this is from

468
00:32:40.680 --> 00:32:45.119
another show that I did. The
Fortune five hundred index was oh that was

469
00:32:45.160 --> 00:32:50.000
originally comprised. Isn't it like fifty
or fifty three that are left now today

470
00:32:50.240 --> 00:32:52.160
something like that. I don't know
the numbers, but I just know about

471
00:32:52.160 --> 00:32:55.759
my own time in Silicon Valley.
I know that you know when Sun Microsystems

472
00:32:55.839 --> 00:33:00.240
was the hottest thing and three is
the hottest thing. You know now it's

473
00:33:00.279 --> 00:33:05.440
Facebook and Google, And you know
I have great heart for Intel corporation.

474
00:33:05.519 --> 00:33:07.119
I think it's going to come back. I think that it's going to resecure

475
00:33:07.160 --> 00:33:10.319
its position. It's had a difficult
time, but it's got a good underlying

476
00:33:10.319 --> 00:33:15.119
structure. Semiconductors are very important to
our future in the United States. But

477
00:33:15.160 --> 00:33:19.960
the reality is when I think about
Silicon Valley in the early nineteen nineties of

478
00:33:20.039 --> 00:33:22.240
who was hot and what were the
big companies everybody wanted to work for,

479
00:33:22.720 --> 00:33:27.920
and then who's in charge now?
And some of those companies don't exist any

480
00:33:27.960 --> 00:33:30.799
longer. They think while they were
there, they did, but the world

481
00:33:30.880 --> 00:33:36.359
moved on. Indeed, things change, which is why you've written this book

482
00:33:36.359 --> 00:33:37.880
that you've written, which is fantastic. I really did enjoy reading it,

483
00:33:37.920 --> 00:33:40.680
and one day I want my signed
copy just so you know. Okay,

484
00:33:40.920 --> 00:33:45.160
let's through our last break here.
I'm your host, doctor Lea's Cortez.

485
00:33:45.160 --> 00:33:46.440
We've are on the year with Lisa
Gables. She's the author of the new

486
00:33:46.440 --> 00:33:50.880
book Turnaround, How to Change course
when things are going south. We've been

487
00:33:50.920 --> 00:33:54.480
talking about some of the major reasons
why projects, teams, and organizations go

488
00:33:54.640 --> 00:33:58.720
south. In the last segment,
we're going to talk about for Turnaround method.

489
00:33:59.000 --> 00:34:01.799
Stay with us. We'll be right. Doctor Release Cortes is a management

490
00:34:01.839 --> 00:34:08.159
consultant specializing in meaning and purpose and
inspirational speaker and author. She helps companies

491
00:34:08.239 --> 00:34:15.400
visioneer for greater purpose among stakeholders and
develop purpose inspired leadership and meaning infused cultures

492
00:34:15.440 --> 00:34:22.239
that elevate fulfillment, performance, and
commitment within the workforce. To learn more

493
00:34:22.480 --> 00:34:27.039
or to invite Elise to speak to
your organization, please visit her at Eleasecortes

494
00:34:27.079 --> 00:34:30.239
dot com. Let's talk about how
to get your employees working on purpose.

495
00:34:37.440 --> 00:34:43.079
This is working on Purpose with doctor
Release Cortes. To reach our program today

496
00:34:43.199 --> 00:34:50.039
or open a conversation with Elise,
send an email to Alise Alise at Elisecortes

497
00:34:50.159 --> 00:34:57.719
dot com. Now back to working
on Purpose. Thanksteresting with us, and

498
00:34:57.760 --> 00:35:00.480
welcome back to working on Purpose.
And one of the b news for you

499
00:35:00.519 --> 00:35:01.960
that I want to share, and
that is that in August, just about

500
00:35:01.960 --> 00:35:06.599
a little over a month ago,
now, I've released an anthology that I've

501
00:35:06.599 --> 00:35:08.840
been curating for the last couple of
years. It's a collection of twenty five

502
00:35:08.840 --> 00:35:13.719
stories from women across the globe who
share their intimate details of finding their purpose

503
00:35:13.760 --> 00:35:16.159
and what they're now doing to serve
from it. It's called Passionately Striving and

504
00:35:16.199 --> 00:35:20.280
Why, an anthology of women who
pursue your mindly to live their purpose.

505
00:35:21.000 --> 00:35:22.760
If you're just tuning in now,
my guest is Lisa Gable, who is

506
00:35:22.800 --> 00:35:28.880
recognized worldwide as a turnaround mastermind and
innovative businesswoman. As a CEO, former

507
00:35:28.920 --> 00:35:31.719
White House appointee, US Ambassador,
and advisor of Fortune five hundred companies,

508
00:35:31.920 --> 00:35:37.519
Lisa has orchestrated the successful turnarounds of
private and public organizations in all industries.

509
00:35:37.719 --> 00:35:40.559
I'm your host, doctor Lis Cortes, So for this last bit here,

510
00:35:40.639 --> 00:35:44.800
I really want to give our listeners
and viewers Lisa a taste of what you

511
00:35:44.880 --> 00:35:45.880
have in your book here. So
we don't have a ton of time to

512
00:35:45.920 --> 00:35:49.480
go over each one of these,
but I did want to be able to

513
00:35:49.519 --> 00:35:53.360
have you queue up and talk about
each of the four steps. So take

514
00:35:53.400 --> 00:35:55.639
it as you like. How would
you like to share that, bet?

515
00:35:55.920 --> 00:35:59.840
Sure? Well. I have a
four step method, and as you said,

516
00:36:00.119 --> 00:36:02.039
I do as I take the manufacturing
principles I learned it Intel, and

517
00:36:02.039 --> 00:36:06.360
I combine with them with the art
diplomacy learned at the State Department and the

518
00:36:06.360 --> 00:36:09.000
White House. Step number one is
visualize your future. If you could wave

519
00:36:09.039 --> 00:36:14.119
your magic wand what would you want
the world to look like? And what

520
00:36:14.159 --> 00:36:17.599
would be your perfect world scenario?
And then what you need to do is

521
00:36:17.800 --> 00:36:24.000
mentally understand where you are today in
relationship to that scenario. Sometimes it helps

522
00:36:24.000 --> 00:36:27.960
to go back and actually read your
by laws. Why were you started in

523
00:36:28.000 --> 00:36:30.880
the first place? Did you go
off course from really your primary mission?

524
00:36:30.920 --> 00:36:36.239
Did you add too many things on? So you start with the perfect vision,

525
00:36:36.639 --> 00:36:37.960
and then you have to break down
the past. And what I mean

526
00:36:38.000 --> 00:36:42.360
by that is you begin to audit
everything that you're doing. And this should

527
00:36:42.360 --> 00:36:45.000
be a continuous process. You're going
to revisit this process throughout the life of

528
00:36:45.039 --> 00:36:47.800
your organization. But you want to
break it all down. You want to

529
00:36:47.880 --> 00:36:52.239
understand what you're doing, how much
it's costing, how the pieces relate to

530
00:36:52.280 --> 00:36:55.480
each other, do they make sense
anymore? And once you determine that,

531
00:36:55.519 --> 00:37:00.920
you're basically building stacks, you're looking
at things. You're making a determination will

532
00:37:00.960 --> 00:37:06.000
what's currently in place each individual piece? Does that piece belong? Doesn't help

533
00:37:06.079 --> 00:37:10.079
you achieve that perfect division that you've
articulated. The next is that you create

534
00:37:10.079 --> 00:37:14.760
a path then from the past,
from the present to the future. What

535
00:37:14.840 --> 00:37:17.039
you want to do is use decision
tree, something we use in engineering a

536
00:37:17.039 --> 00:37:21.800
lot, which is a decision tree
that allows you to lay things out so

537
00:37:21.840 --> 00:37:24.400
that everybody's on the same page.
They're looking at the same imagery. You're

538
00:37:24.440 --> 00:37:28.719
making a decision. If we do
this, then the answer is yes.

539
00:37:28.760 --> 00:37:30.239
If it looks like this, then
the answer is why. If it has

540
00:37:30.280 --> 00:37:35.159
this price attached to it, the
answer is Z. And if it doesn't,

541
00:37:35.440 --> 00:37:38.599
your decision tree will take you to
the no go intel. You used

542
00:37:38.639 --> 00:37:42.559
to talk about something called end of
life, and I try to introduce that

543
00:37:42.960 --> 00:37:45.840
end of life. As I said
earlier, it's not a bad term.

544
00:37:45.199 --> 00:37:49.840
Sometimes either something doesn't fit, it's
not going to help you move forward because

545
00:37:49.840 --> 00:37:52.360
innovation is overtaken that thing. It
doesn't enable it to do what it used

546
00:37:52.360 --> 00:37:57.119
to do, or it no longer
fits as a mechanism to get you to

547
00:37:57.159 --> 00:38:00.599
where you need to be. Finally, you've done all this, You've created

548
00:38:00.639 --> 00:38:02.679
your decision trees, you've broken down
the paste, you've done your ranking and

549
00:38:02.760 --> 00:38:06.840
rating, your ranking and rating things
against each other. Because we all have

550
00:38:06.960 --> 00:38:10.039
limited financial means in order and also
personal means, it's still about time.

551
00:38:10.079 --> 00:38:15.559
It's about your people's time. You've
made all the right decisions. Now is

552
00:38:15.599 --> 00:38:19.800
the time to execute with speed,
confidence, agility, and heart. And

553
00:38:19.840 --> 00:38:23.760
what I mean by that is by
using these steps, stop revisiting everything,

554
00:38:23.960 --> 00:38:29.400
stop going back and questioning what you're
doing. You've already gone through a very

555
00:38:29.440 --> 00:38:34.440
systematic process in advance to make your
determination. And what are the primary steps

556
00:38:34.480 --> 00:38:37.280
that you need to take to meet
jobs one, two, and three the

557
00:38:37.360 --> 00:38:40.400
things you must do to save your
organization and grow your organization. But the

558
00:38:40.480 --> 00:38:45.639
other piece I add to it is
heart. And in any turnaround situation,

559
00:38:45.800 --> 00:38:49.800
you are making very hard decisions.
You have to make those decisions. You

560
00:38:49.880 --> 00:38:52.639
can't avoid those decisions. But the
manner in which you execute them, you

561
00:38:52.679 --> 00:38:58.800
need to understand that your decision impacts
real people. They impact their job,

562
00:38:58.920 --> 00:39:01.920
and may impact their favorite program,
and may impact their family. And so

563
00:39:02.719 --> 00:39:07.960
you'll want to communicate to that person
that it's not in some cases that they

564
00:39:08.000 --> 00:39:12.360
did anything wrong. When you do
massive layoffs, it's not because the employees

565
00:39:12.360 --> 00:39:15.119
were all screw ups. It's because
the economics and the business don't work any

566
00:39:15.199 --> 00:39:21.079
longer. The organization has gone in
a different direction. So think about the

567
00:39:21.079 --> 00:39:24.320
people, Be kind to them,
write them letters of recommendation, support them

568
00:39:24.400 --> 00:39:29.159
when they leave your organization, stay
in contact with them and help them along

569
00:39:29.199 --> 00:39:31.280
the way. They didn't go away, and you, in fact may end

570
00:39:31.360 --> 00:39:35.840
up seeing that person again, working
with that person again. They may end

571
00:39:35.920 --> 00:39:38.800
up being your best partner because you
help them get a job in an organization

572
00:39:38.880 --> 00:39:43.159
that you need to partner with in
order for you to accomplish your objectives.

573
00:39:43.440 --> 00:39:45.920
You could actually end up working for
that person again. So remember that.

574
00:39:46.119 --> 00:39:51.679
Again, we're talking about moments in
times, critical decisions, but it's always

575
00:39:51.760 --> 00:39:54.960
about people. So Chris, okay, let me summarize that for our listeners

576
00:39:55.000 --> 00:39:58.920
and viewers. So your four step. Step one is visualize the future.

577
00:39:59.119 --> 00:40:02.199
Step two is down the past.
Step three create a path from present to

578
00:40:02.280 --> 00:40:07.239
future. And step four execute with
speed, confidence and heart. Yeah okay,

579
00:40:07.719 --> 00:40:09.679
all right, listeners and viewers,
you got some work to do there,

580
00:40:09.679 --> 00:40:15.480
you go, all right. So
now I want to get into really

581
00:40:15.639 --> 00:40:19.760
just this notion where you really are
speaking to my love language, which is

582
00:40:19.880 --> 00:40:22.760
really meaning and purpose. And I
love what you say in your book and

583
00:40:22.800 --> 00:40:23.679
I'm going to just read it the
way that you put it in there.

584
00:40:24.320 --> 00:40:29.679
You write between my time at PepsiCo
and Fair I recognize that I thrive when

585
00:40:29.719 --> 00:40:34.760
I can bring together political parties,
corporate competitors, and disparate constituents to get

586
00:40:34.760 --> 00:40:39.039
things done that benefit society, create
sustainable partnerships, and provide profitable business models.

587
00:40:39.079 --> 00:40:45.119
I am happiest representing public private partnerships
and nonprofits and moving to the higher

588
00:40:45.239 --> 00:40:47.639
levels of performance. I truly love
to make a difference, and I found

589
00:40:47.639 --> 00:40:51.519
a great place to do that at
FAIR. So if you would say a

590
00:40:51.519 --> 00:40:54.239
little bit more about this thing that
seems to be your sweet spot. I

591
00:40:54.280 --> 00:40:59.880
love solving complex problems, but more
importantly, I love solving complex problems that

592
00:41:00.079 --> 00:41:05.079
help people achieve an objective that's really
critical to the world. Every organization I've

593
00:41:05.079 --> 00:41:08.159
worked with has had an impact on
people. It's made people's lives better in

594
00:41:08.239 --> 00:41:12.880
different ways. At FAIR, what
we're doing is we're creating new therapies and

595
00:41:12.920 --> 00:41:16.800
diagnostics to help solve the problems of
a disease that creates great anxiety for children

596
00:41:16.800 --> 00:41:22.039
and their families. And so what
I have learned is I've learned to turn

597
00:41:22.119 --> 00:41:25.119
down jobs that look good on paper. We're all about resume building, but

598
00:41:25.440 --> 00:41:29.920
as I've gotten older, what I've
recognized is I don't need that check the

599
00:41:30.239 --> 00:41:32.519
box on my resume. What I
need is I need purpose and passion.

600
00:41:32.800 --> 00:41:36.679
I need to do the things that
make me happy, and I also need

601
00:41:36.679 --> 00:41:40.880
to recognize what's my special sauce.
And my special sauce is bringing people together,

602
00:41:42.320 --> 00:41:47.320
creating that bipartisan network, forming partnerships, aligning incentives to change, getting

603
00:41:47.360 --> 00:41:52.800
people to align towards a common goal, and then having impact. And so

604
00:41:52.079 --> 00:41:55.320
that's my goal and I hope that's
what you learn as you read the book.

605
00:41:57.960 --> 00:42:00.440
Lisa, what's so beautiful about that? I mean, so much of

606
00:42:00.519 --> 00:42:04.840
what I have come to do over
the last gosh four years, five years

607
00:42:05.320 --> 00:42:08.119
is about awakening passion and purpose in
people. Because Lisa, I'd be out

608
00:42:08.119 --> 00:42:12.360
speaking to audiences and I would ask
the audiences what are you passionate about it?

609
00:42:12.960 --> 00:42:16.400
And there would be this registration where
they realized they didn't know the answer.

610
00:42:16.599 --> 00:42:20.000
They didn't know what they were passionate
about. Now like no, no,

611
00:42:20.079 --> 00:42:22.440
no, no no. You and
I both lost a parent, our

612
00:42:22.480 --> 00:42:27.000
parents in twenty nineteen and one precious
life, and you don't know what you're

613
00:42:27.000 --> 00:42:30.440
passionate about. Let's get to that, right. So one of the things

614
00:42:30.480 --> 00:42:34.159
I already love about featuring you is
getting to showcase what does it look like

615
00:42:34.280 --> 00:42:37.920
when you're passionate about what you do. When I started my research for my

616
00:42:37.920 --> 00:42:42.119
PhD years ago, I researched how
people experienced meaning and their work, what

617
00:42:42.159 --> 00:42:44.960
did it mean to their sense of
identity? And then later I added on

618
00:42:45.000 --> 00:42:47.119
that and I found these fifteen modes
of engagement. And I started this radio

619
00:42:47.239 --> 00:42:52.960
program back in early twenty fifteen in
part because I wanted to bring people on

620
00:42:52.000 --> 00:42:54.960
who were passionate about their work,
so though I could show them as examples,

621
00:42:55.199 --> 00:42:59.719
because people didn't believe you could be
passionate about your work. Isn't that

622
00:42:59.760 --> 00:43:02.320
sad? It's said, And one
of the things today we are in such

623
00:43:02.320 --> 00:43:08.800
a complex environment, and people are
anxious and they're kind of retreating, and

624
00:43:08.840 --> 00:43:13.559
we live in the greatest democracy in
the world. We do each of us

625
00:43:13.559 --> 00:43:15.800
can pick up the mantle of leadership. And we saw people do that during

626
00:43:15.800 --> 00:43:20.800
COVID. We saw truck drivers do
it. We saw grocery stores workers do

627
00:43:20.840 --> 00:43:24.119
it. We saw physicians, assistants
and nurses and hospitals. It doesn't matter

628
00:43:24.159 --> 00:43:28.679
where you are, because each of
us can pick up the mantle of leadership.

629
00:43:28.719 --> 00:43:31.119
Each of us can make a difference, and we need to. We

630
00:43:31.199 --> 00:43:36.800
need to for our country, for
the world we need to partner together and

631
00:43:36.840 --> 00:43:40.760
by doing so, we can all
help accomplish great things. Well, and

632
00:43:40.800 --> 00:43:44.239
that's to that a least one of
the things that I've been speaking about,

633
00:43:44.480 --> 00:43:46.880
and really to anybody who will listen
to me, any audience, whatever is

634
00:43:47.280 --> 00:43:52.920
the world desperately needs your gifts,
because especially now is where we rebuilding the

635
00:43:52.920 --> 00:43:55.760
world. Right, everybody matters and
when here's the really cool thing, ladies

636
00:43:55.800 --> 00:44:00.440
and gents, when you do contribute
that that way, when you do make

637
00:44:00.480 --> 00:44:02.559
it, when you do matter,
that is one of the things that is

638
00:44:02.639 --> 00:44:07.880
the most fulfilling about your life.
When you give. It's called self transcendence

639
00:44:07.000 --> 00:44:12.719
and loco therapy. When we transcend
ourselves to serve other people, it's one

640
00:44:12.760 --> 00:44:16.679
of the best feelings we could possibly
get. It's just it's better than almost

641
00:44:16.719 --> 00:44:23.000
better than life. So you being
example this are fantastic, and I really

642
00:44:23.559 --> 00:44:27.440
it's one of the great things about
hosting the show is that it allows me

643
00:44:27.480 --> 00:44:30.639
to be and you're my ongoing university. All my guests are my ongoing university

644
00:44:30.679 --> 00:44:35.280
because I read the book cover to
cover and then I share you and my

645
00:44:35.360 --> 00:44:38.079
learnings with listeners, So you're part
of my education. So you know that

646
00:44:38.400 --> 00:44:42.599
this show, as you said before, is listened to by people across the

647
00:44:42.679 --> 00:44:45.760
world, which I love, and
it's really about trying to create a place

648
00:44:45.800 --> 00:44:51.000
where we can about creating a world
where we can create workplaces where people actually

649
00:44:51.079 --> 00:44:53.440
want to come to work give their
best. We create inspirational leaders like your

650
00:44:53.440 --> 00:44:58.320
father, and we do business that
better is the world knowing that what would

651
00:44:58.360 --> 00:45:01.119
you like to leave our listeners with? Partnership is key. Like I said,

652
00:45:01.159 --> 00:45:05.239
we are in such a complex time. We as countries need to join

653
00:45:05.320 --> 00:45:07.559
together. We as people need to
join together. You don't need to wait

654
00:45:07.599 --> 00:45:10.679
for the leaders of the country to
come up with the solution. We can

655
00:45:10.719 --> 00:45:15.280
do it ourselves. There are amazing
non governmental organizations out there. They're amazing

656
00:45:15.320 --> 00:45:22.320
companies doing incredible work and business diplomacy
across agriculture, climate change, sustainability.

657
00:45:22.719 --> 00:45:25.440
We have the capability to join with
each other and make a difference in the

658
00:45:25.480 --> 00:45:29.840
world. So let's do it.
I'm in Thank you, Lisa. It

659
00:45:29.920 --> 00:45:31.119
is so great to have you on
the show and share you with my listeners

660
00:45:31.119 --> 00:45:35.199
and viewers. Thank you so much
for jumping in, especially when I know

661
00:45:35.280 --> 00:45:39.800
you're in a hotel and you're in
between conversations and trying to attend a global

662
00:45:39.840 --> 00:45:44.360
summit. Thank you for fitting us
in well. Thanks so much for having

663
00:45:44.360 --> 00:45:46.239
me. It's really an honor to
be with you today and talking about my

664
00:45:46.280 --> 00:45:51.400
favorite topics. Awesome, and thanks
again to your PR person Danny mack you

665
00:45:51.440 --> 00:45:52.840
who brought you to me. Thank
you again Danny finding her and sending her

666
00:45:52.880 --> 00:45:55.400
my way. So listeners and viewers, if you want to learn more about

667
00:45:55.440 --> 00:45:59.039
Lisa Gable or her a new book, the best way to do it is

668
00:45:59.079 --> 00:46:02.239
just go to turn aroundbook dot com. It's now on the screen as well.

669
00:46:02.840 --> 00:46:07.119
And thanks again to our partnering sponsor
work Proud, which helps companies build

670
00:46:07.119 --> 00:46:09.840
a platform where your workforce receives meaningful
feedback and thanks for their work from people

671
00:46:09.840 --> 00:46:13.800
across the company. Last week,
if you missed the live show, you

672
00:46:13.840 --> 00:46:15.559
can always get to be a recorded
podcast. We were on the Earth with

673
00:46:15.599 --> 00:46:21.280
doctor William Smith, learning about his
decades long pursuit to develop a relational model

674
00:46:21.280 --> 00:46:24.960
of organizational development that is anchored in
purpose and fueled by appreciation, influence,

675
00:46:25.000 --> 00:46:30.159
and control. Incredibly powerful to hear
how his life's work has unfolded through his

676
00:46:30.199 --> 00:46:34.199
experiences working at the World Bank in
the United Nations. Next week we'll be

677
00:46:34.199 --> 00:46:37.679
on the air with Dalton and Stephie
de Vacaran talking about the work they are

678
00:46:37.679 --> 00:46:42.519
doing through their nonprofit they founded called
Ethne, which helps fight human injustices and

679
00:46:42.559 --> 00:46:45.639
empowers vulnerable women and children. Promises
to be an inspiring conversation. Join it,

680
00:46:45.719 --> 00:46:49.119
see you there. Remember that works
at least of their of our life.

681
00:46:49.159 --> 00:46:52.639
So let's work on purpose. We
hope you've enjoyed this week's program.

682
00:46:52.960 --> 00:46:58.079
Be sure to tune in to Working
on Purpose featuring your host, doctor Relise

683
00:46:58.159 --> 00:47:02.760
Cortes, each week on the Void
America Empowerment Channel. Together, we'll create

684
00:47:02.800 --> 00:47:10.039
a world where business operates conscientiously,
leadership inspires impassioned performance, and employees are

685
00:47:10.039 --> 00:47:15.760
fulfilled in work that provides the meaning
and purpose they crave. See you there,

686
00:47:15.239 --> 00:47:16.679
Let's work on Purpose.