Oct. 27, 2021

Turnaround: The Art and Science of Stewarding Business Today

Turnaround: The Art and Science of Stewarding Business Today

After nearly two years of havoc brought on by COVID-19 and blood, sweat, and tears of executives working to survive the ongoing pandemic, business owners are seeking guidance for reinvention and recovery. Customers have shifted purchasing behaviors,...

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After nearly two years of havoc brought on by COVID-19 and blood, sweat, and tears of executives working to survive the ongoing pandemic, business owners are seeking guidance for reinvention and recovery. Customers have shifted purchasing behaviors, staff has turned over, markets have changed, and hybrid working models continue to challenge. This episode with turnaround expert Lisa Gable features her experience in leading organizations in times of dramatic change. She shares concrete tips for ensuring business continuity and ways to shift to help ensure future viability and growth.

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What's working on purpose anyway? Each
week we ponder the answer to this question.

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People ache for meaning and purpose at
work, to contribute their talents passionately

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and know their lives really matter.
They crave being part of an organization that

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inspires them and helps them grow into
realizing their highest potential. Business can be

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such a force for good in the
world, elevating humanity. In our program,

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we provide guidance and inspiration to help
usher in this world we all want

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working on purpose. Now Here is
your host, doctor Elise Cortez. Hi

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there, welcome back to the Working
of Purpose program. Thanks for tuning in

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again this week. I'm your host, doctor Elis Cortez. Do any you

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lie from Dallas, which is home
based for me if you don't know me

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yet, I'm a management consultant specializing
and meaning and purpose, organizational logo therapist,

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inspirational speaker, social scientist, and
author. I help companies discover and

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articulate their purpose to throw it through
their culture and operations. Our work organizations

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to develop inspirational leaders who create cultures
where people actually want to come to work

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and do their best, and provide
programs like the Grab Your Gusto that enable

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individual team members to discover and enlease
their passion and purpose at work to catalyze

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fulfillment, engagement, and productivity.
You learn more about me and how we

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can work together at at least coortest
dot com or Gusto dashnow dot com.

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Let me thank my partner and sponsor
work Proud. We are a perfect collaboration.

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Everyone wants to know they matter and
at the work they do is meaningful

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and appreciated. Work Proud helps companies
do just that through their mobile platform that

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is built to encourage employees to share
stories and recognize each other's contribution. Work

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Proud empowers hr and business leaders to
help create company cultures where all employees are

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inspired to feel proud of their company
and proud of their work. Learn more

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at work proud dot com. With
us today is Lisa Gable, who is

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recognized worldwide as a turnaround mastermind and
innovative businesswoman. As a CEO, former

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White House appointee, US Ambassador,
and advisor to Fortune five hundred companies,

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lisas chestrated the success will turnaround of
private and public organizations in all industries.

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She's author of the brand new book
called Turnaround, How to Change Course when

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things are going south. We'll be
talking about her fascinating background and early learning

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experiences that helped set the stage for
her work today, the conditions in which

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many businesses find themselves today, and
her four part turnaround approach. She tald

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you today from Los Angeles, where
she is attending the Milk and Global Summit.

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Lisa, Welcome to Working on Purpose. Thanks for having me. I

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really appreciate being with you today,
so welcome, and let us thank and

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give a shout out to Danny Mackie, europr person. She's the one that

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connected the two of us. I
love when public relations people reach out to

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me with a fantastic author, business
leader and say, hey, how about

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this guest, So thank you for
that, Danny, You're fantastic. So

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for this first segment here, I
really wanted to really help our listeners and

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viewers just really understand you and where
you've come from. It's so fascinating to

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me to understand how a person becomes
who they are in life and all of

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the touch points and mentors and experiences
that contribute to that person that can create

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a book like you did and do
the work that you've been doing for the

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last couple of decades. So first
we got to talk about your dad,

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right, So it seems to me
that you literally grew up drinking from the

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well of business as you talk about
your father and your book so beautifully,

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as a very accomplished businessman who taught
you a lot. Can you tell us

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a little bit more about what you
got from your dad? I can,

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and what I should tell you is
really one of the key inspirations for the

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book was that my father passed away
in twenty nineteen and I came across the

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letter that he had written to me
at a very difficult time. I was

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a middle manager at Intel Corporation,
and that's where you don't have enough power

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and aren't really quite sure of what
direction to go and how to manage your

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way out. And what my father
told me is that every stumbling block in

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his life actually became his greatest stepping
stone. And he would often quote Churchills

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never give Up speech, because he
gave me the confidence to make the right

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decisions, learned to manage things,
power my way through difficult situations. But

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my father had built a academic institution, starting with one hundred and fifty people,

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growing it into an organization of seventy
five hundred, a multibillion dollar business

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with global means and reach. And
so when he passed, we had received

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hundreds and hundreds of emails and phone
calls from individuals who were elected officials and

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also you know, broadcasters on major
television stations as well as your average person

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who just got a good job and
stayed in a good job and raised their

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family. And every single person said
the same thing that your father, My

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father identified something special in them.
They weren't the bright, new shiny penny,

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they weren't the most popular kid.
But what he recognized is what made

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them as an individual special special,
what was their special sauce. And what

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he did is he reached in and
helped that person develop that unique capability it

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would and now allow them to leave
it deliverable at every step in their way,

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to allow them to have impact,
to allow them to lead a life

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with purpose. And so listening to
that, reading through those messages, reading

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through his letter, it really did
become a foundation for how I could take

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my own story and turn it into
something people can choose. Okay, a

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couple of things to that. First, what you're talking about with regard to

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who your dad was in the world
and how he touched people's lives. That's

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pretty much the same stuff that I
teach in my programs about how to become

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a vitally in inspiring leader to people. Just that is that you're talking about

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that kind of impact is so incredible. So I really want to already honor

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your father for being that human being. So that's beautiful. And the second

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thing I want to say is that, like you, both of my parents

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passed away in twenty nineteen, twenty
eight days apart in January, So it's

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very interesting that we are writing a
similar time wave there. It is.

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I think it's that moment in time
that we all have and I call it

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sort of the march through life.
And I know that so many of my

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friends, who are about in the
same level of maturity and their job experience,

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are also suffering that loss. And
I'm now watching young employees suffer that

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loss. And it's difficult because they
do leave a gap in our lives.

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But what it also does is it
brings into great clarity as you're celebrating their

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life, what amazing people they were
and how they affected each of us and

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made us who we are today,
no question, absolutely, no question,

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and also it gives us a space
to stand on too, to contribute and

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care forth their legacy and extend it
through our own, which I think is

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really a beautiful way to thread the
lives together. Absolutely one percent agree with

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you. Great, I love it. Like minds already. Well, now

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I want to get into this is
so interesting listeners and viewers, wait until

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you read the book. There's just
so many amazing stories that Lisa shares about

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her life. And what I found
also interesting Lisa, was you talk about

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your early career working with the US
Department of Defense and in the White House.

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It's pretty fascinating way to kick off
a career. My dear, why

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did you choose this path? When
I was a little girl, I was

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fascinated by military systems. I know, it's a strange thing. I was

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a middle stroll. I was.
I was a tiny little thing and I

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had white go go boots in the
corner and it was a little bit prissy,

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but my dad would take me to
all the different military sites, you

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know, throughout the United States,
from the Civil War, the Revolutionary War,

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and then later when I was thirteen, we visited similar sites throughout Europe,

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and my curtains in my bedroom as
well as my bedspread were revolutionary cannons

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and firearms, and I think that's
amazing. It was a strange obsession for

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again, for someone who was this
underwhite, scrawny little kid with white go

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go boots and it was, you
know, wearing the princess attire. But

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I was really fascinated by it.
And I when I was at UVA,

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I had the opportunity to be an
intern in Washington and actually was one of

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the first wave of interns that came
in on ger Ronald Reagan. So I

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and two other terms were featured on
the front page of the Washington Post as

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young people coming to Washington who wanted
to work within the Reagan era. And

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during that time, I discovered that
there was a scholarship to this special program

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at Georgetown that was for mid career
military and intelligence personnel. And I was

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bound and determined because I was putting
myself through school to qualify for that scholarship.

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And so, starting with my first
internship when I was eighteen years old,

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I started writing letters to the head
of the foundation and she was very

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nice and tolerant, and I just
kept writing every single paper at school to

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qualify for the scholarship, and I
wore her dowlan after three years as I

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qualified for the scholarship. And what
was interesting about it is the program was

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taught at the Pentagon. It was
a Georgetown University program. Seventy five percent

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of the program was taught at the
Pentagon. I had gotten a position as

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a political appointee during the Reagan years, working under Kapwinberger at the age of

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twenty one. So I was working
in the Pentagon during the day and I

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was going to school at night.
And my classmates were eighty five percent men.

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Not only that, but they were
men who were lieutenant colonels and colonels

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up for their up for their next
promotion. They were long term members of

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the National Security Agency and Central Intelligence
Agency. My nickname was tinker Bell because

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again I was pretty small. My
feet didn't touch the ground. But I

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learned so much and I was given
such a great opportunity. Went on to

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work at the White House and finished
my graduate degree while I was working at

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the White House. All Right,
so I just listened to that. I'm

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both really inspired and just a little
bit exhausted. I do past that's just

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awesome. It's so great. I
really wanted to exemplify that. And one

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it's a source of inspiration. Lisa. It's really great to meet someone who

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has done so much with her life
already and to showcase that the possibilities.

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I really stand so much to be
a beacon of possibility for my listeners and

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viewers. So you're fantastic to showcase. So thank you for that. Thank

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you. Next, I want to
get into this notion of mentors, how

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important mentorship is in our life.
And you talk so beautifully in your book

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about how you're working for Craig Barrett, who was the CEO of Intel,

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really helped you, and you say
I quote, he showed me how to

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apply engineering processes to solve problems in
any setting. Helped me understand the importance

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of having quality improvement processes. I'd
say that's gold that you got that kind

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of experience. It was incredible and
I had actually on two occasions while I

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said Intel, I applied to business
school, I flew out to Harvard interview

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and ladies looking at me going up, I just don't know quite see this

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in your future. You seem to
be doing. Do you okay where you

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are? And then I felt compelled
to apply and got into two PhD programs

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and Condolas Rice actually sat me down
and she said, Lisa, I know

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you. You would be miserable.
You know, go keep staying in Silicon

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Valley. It's the place you need
to be. And what I learned from

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Craig was worthy of a degree from
any top tier institution, having met level

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of personal mentorship, someone who really
believed in you, and yet not only

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believed in me, but took the
time to explain to me how the processes

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worked. And so I was this
troubleshooter and what I would do is we

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had a problem with chips being stolen
on docs in Hong Kong. I still

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have my security clearances. So I
was off back to the intelligence agencies,

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meeting with them talking about ways that
we could improve and manage the export control

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process so we could protect things from
theft but also protect our national security interest

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while also opening the door for innovation. We knew that technology was going to

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improve, and so within that context, we went through all of the dynamics

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of sort of the ballad of Aldrige
award processes and applying that to those conversations

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and showing and developing a new system
for how the US government ended up managing

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export controls. But he was also
interested in K through twelve education and Intel

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was a relatively new company at the
time. It was like one and a

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half billion dollars CSR corporate social responsibility. No one was really doing that.

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This was in the late eighties early
nineties, and Craig knew that we would

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have a crisis in America if we
weren't building in our school system the technological

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capability, that mathematical engineering skills that
would be necessary to employ Americans in factories

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in the United States. And so
he had me go around the company and

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evaluate how we were spending our money
and who was volunteering. And what we

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discovered is a lot of little five
thousand dollars gifts and ten thousand dollars gifts

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were going out from different site managers. We knew that a lot of Intel

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employees were taking time off of work
as they could to volunteer in the schools.

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And so again we took those systems
and processes and figured out how could

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we really invest in this, How
could we build something that was first of

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class, How could we coalesce all
of our activity towards three primary goals,

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three primary things we would do in
the K through twelve system. And through

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that process we actually built a two
prototype programs that ended up being in a

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lot of magazines and books as examples
of what Silicon Valley should do. And

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so learning again how to take those
skill sets and apply them to export controls,

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take those skill sets and apply them
to actually building a charter school on

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Intel property in Arizona. And then
I was asked to understand why Intel had

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lost a major trademark. We lost
what was called the two eighty six three

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eighty six mark. We had gone
through seven year lawsuit. We were getting

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ready to spend billions of dollars on
the Intel and Side program and so we

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wanted to develop the internal systems to
ensure that any place Intel invested this money

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in building a brand, that we
could protect and own that brand. So

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diverse applications of the same principles you
just uttered an awful lot of value in

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just a short amount of time.
At le say, it's incredible to listen

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to you your mind itself. I
already already know what I'm dealing with sort

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of life. You've got your own
computer mind. We're working within drawing from

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today. I got it. I'm
with you. Okay. One other thing

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I want to talk about before we
get into really the bulk of not the

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book, but part of your book
in the next segment is I want you,

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if you would to talk about your
two thousand and four two thousand five

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experience when you were appointed by President
George Bush as United States Ambassador and Commissioner

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General to direct the US Pavilion.
What a colossal experience. Instead of massive

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learnings, that must have been just
incredibly complex situation you found yourself in and

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had to navigate through. So would
you share a little bit about that for

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our listeners. I think it also
really explicates in showcases just where a lot

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of your expertise has been building from. Well, it was interesting, and

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this is an absolutely perfect day for
it because we had the passing of Secretary

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Coal and Powell yesterday, and Colin
Powell was the individual that helped me really

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get started on this journey. Essentially, what had happened is that in nineteen

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ninety eight the US had participated in
the World Expo, and historically those had

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always been economic tragedies for the United
States. We'd actually never been able to

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make the economics of the business work. There were always huge cost overruns dealing

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with the complexity of the government bureaucracy. People were making mistakes. In this

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particular case, an individual actually did
get indicted, so that was a whole

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other issue. But basically Congress throw
up their hands and said, we're done.

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It's been, you know, since
the Chicago World's Fair. These things

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have cost us a lot of money, a lot of lawsuits, and we're

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going to privatize it all. And
Colin Powell was sworn into office, and

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four months later, we were supposed
to have the United States go to an

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expo in Germany, and he made
that very tough decision to withdraw the United

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States from that particular event because the
money hadn't been raised and he knew that

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there was no way to get there. So I walk in the door knowing

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none of this. It wasn't really
public information, and so I you know,

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I was sitting in Presidential personnel and
they said, we need someone who

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has work experience in Japan. I'm
like, oh, if I do.

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We need someone who can raise money
and I'm like, yep, I can

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do that. I have a long
history of raising money. And plus we

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need somebody who has a relationship with
Howard Baker. I'm like, it's a

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trifecta. Howard Baker, who is
the US ambassador at the time, was

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my brother in law's godfather. So
I thought, perfect job for me.

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Take the job. And then I'm
running around because we're relate to the game.

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We were literally, I think the
one hundred ninety ninth or two hundredth

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country to sign up with the last
country in six months out from actually opening

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the doors, and I discovered we
were millions of dollars in the hole.

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And the other thing I discovered is
I tell in the book, is I

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was driving to the airport design a
bilateral agreement with the foreign government, and

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I get a phone call from the
State Department attorneys and they said, you

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know, we've been really looking at
everything that happened in that congressional review and

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knowing can pay for your trip.
And I'm like, what do you mean?

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Said, we can't pay for the
airplane, we can't pay for your

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time in Tokyo, we can't pay
for your time in Nagoya. And so

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my husband was driving me, and
I said, what do we do?

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He gays, we're paying for it. He said, the relationship with the

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Japanese government is so important to President
Bush a lot of the geopolitical issues that

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were going on in the region at
the time. He said, we're going

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to pay for it. We're going
to figure it out, and so we

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ended up paying for that tripping.
As you know, Tokyo is not inexpensive.

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And what that revealed to me is
that there were just no systemic ways

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in the process that we could actually
deliver a US engagement in the World's Fair

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within budget without completely rethinking how we
managed that engagement. So my team and

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I huddled after I returned, and
we really focused on what's the number one

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thing we should be doing, and
that was creating jobs in the United States.

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And so we quickly raised thirty two
million dollars and partnerships with governors and

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partnerships with the automobile supply chain.
The event was taking place in Nagoya,

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which was Toyota's headquarters. The honorary
chairman of Toyota was the co chair with

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the Crown Prince, who's no Emperor
of Japan, and so we worked with

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suppliers and tires and paint and the
leather that goes inside the cars and the

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audio systems, and we would do
economic development events in advance, get the

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deals lined up, and then when
we got to the expo, we had

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sixteen governors come and we just signed
deals for factories. That's all we did,

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and as a result, we actually
ended up with a surplus. And

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I was very proud that the two
senators got up on the Senate floor and

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said, and she did it not
only on budget, but with no Inspector

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General's report, which is a really
good thing to have. That's brilliantly.

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So, that's so brilliant. Thank
you for sharing that. And that's a

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perfect way to send us into our
first break. I'm your host, doctor

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Lee's Quartez. We don't on the
airworth the most vibrant and jubilant Lisa Gable,

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the author of the new book Turnaround, How to Change Course when things

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are going south. We've been talking
about her background and some of the things

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that have helped make her who she
is. After this break, we're going

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to go into some of the areas
as to why her book is so important

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and wanted addresses. Stay with us. We'll be right back. Doctor release

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Cortez is a management consultant specializing in
meaning and purpose and inspirational speaker and author.

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She helps companies visioneer for greater purpose
among stakeholders and develop purpose inspired leadership

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and meaning infused cultures that elevate fulfillment, performance, and commitment within the workforce.

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To learn more or to invite a
lease to speak to your organization,

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00:19:25.279 --> 00:19:29.279
please visit her at Elise Cortez dot
com. Let's talk about how to get

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your employees working on purpose. This
is Working on Purpose with doctor Relise Cortez.

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To reach our program today or open
a conversation with Elise, send an

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email to Elise ali Se at Elise
Cortez dot com. Now back to working

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on Purpose. Thanks for seeing with
us, and welcome back to the program.

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I'd like to invite you to check
out my book. We've been talking

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about lisas, but my book Purpose
Ignited How Inspiring Leaders Ignite Passion Elevate Cause

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came out last November. It's on
Amazon as well, and I wrote that

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book to awaken readers to their passion
and purpose and helped transform them into the

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inspirational leaders like Lisa's been talking about, who led by the workplace and elevate

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the contribution of business to all of
its stakeholders. I use the content as

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a basis for my by Lemire Leadership
program, and I grab your Gusto programs

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if you're just joining the program today. My guest is Lisa Gabel, who

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is recognized worldwide as a turnaround mastermind
and innovative businesswoman. As a CEO,

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former White House appointee, US Ambassador, and advisor of Fortune five hundred companies,

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Lisa has orchestrated the successful turnarounds of
private and public organizations in all industries.

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I'm your host, Doc Truli's Cortez. So for this segment, Lisa

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and listeners and viewers, what I
want to do is I want you to

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talk about the seven most common reasons
you talk about in your book as to

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why projects, teams, and organizations
go south. And before you do that,

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let me just set this up for
our listeners and viewers. So as

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you listen to her talk, listeners
and viewers think about if any of this

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stuff is present in your organization,
what not? If? But where?

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Probably it's a better way to say
that. So the first one that you

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talk about, Lisa, is that
organizations are built on haphazardly designed processes and

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structures. Seeing more about that one
of the things I mentioned is that when

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people are sort of off mission and
they're tweaking things to try and improve the

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situation, they tend to start making
decisions that aren't really based on the basic

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plan and underlying principle of the organization. And what I refer to as an

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example is, let's say that you
bought a house, and you had that

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house with an architect, and it
has a beautiful framework to it, but

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then you decide to add a port
cheer and a driveway there, and then

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the ship goes up and you're looking
at the house and you take an aerial

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viewpoint, and that's not the way
that house was supposed to look because you're

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not sticking with the plan. And
so what you want to do is you

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want to have a strategic plan in
place. You want that plan to be

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specific. It needs to be built
on quantitative goals. It needs to have

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a budge assigned to it. You
want to know what you're doing five years

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out, and you want to understand
what actions are the most important actions you

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can take in order to both not
only grow your company but also save your

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company. Gorgeous. I'm sure a
few of us can recognize that hodge podge

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of things that happen in either in
a business and organization or a house,

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and I've lived in a few of
those, by the way, both houses

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and organizations. Another common reason why
projects, teams and organizations go south,

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you say, is those in charge
believe more money can solve everything they do.

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One of the things that I've seen
is my entire career has been working

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for president CEOs and billionaires. It's
kind of an interesting career path that happened,

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really is. But what I've learned
about it is that initially when I'm

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brought in, it's usually when the
organization is struggling at its worst. They're

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trying to make a decision about whether
or not the end of life the organization,

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or whether they can save it,
whether they can do that Hail Mary.

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And so what I've noticed is that
they'll just start growing money at it.

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And there's a preconception that if you
give somebody enough money, it doesn't

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really matter the experience they have because
that thing's not so hard to solve.

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And so you go in and you
actually make the problem worse because you're only

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growing the problem, You're only expanding
the problem. You're you're not solving the

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underlying cause of what's causing this organization
to head south. And that's what you

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need to focus on, is that
you need to really understand at a very

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basic level. And trust me,
it is never what's on the surface.

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You know, you hear the term
peeling back the onion. You have to

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go pretty deep sometimes until you get
that aha moment and see that there is

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this underlying mechanism that is actually causing
your economic structure not to work. Got

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it, got it, got it. I'm sure that just a few of

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our listeners and viewers are like,
I can recognize that's doing that. Know

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that? Okay, Then the third
thing you talk about is the economics of

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the business make the end goal impossible. They do. That's also you get

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through mergers and acquisitions. And we've
seen this right and you see it within

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consumer product goods companies. We've seen
it in the high tech world. People

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might assume that they could go in
new directions because their company was number one

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in certain categories, but the reality
is that the economics of that business are

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not working. The cost of doing
businesses too high, and what you always

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have to do is look at what
is being produced for every dollar spent.

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I took over one organization, the
organization that I'm currently CEO of, and

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they were using walks. It was
not for profit to raise money. It

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was costing two million dollars to raise
a million dollars. Those economics don't work

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for anyone. And so you really
do need to understand not only the financial

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cost, but the people cost.
How much time is it taking, How

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difficult is it? Life shouldn't be
that difficult, and if you're using the

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right plan with the right structure,
it won't be. And by the way,

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Lisa, which which organization are you
the CEO of? I'm the CEO

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of a not for profit called fair, which is the largest in GEO investing

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in food allergy research and education.
We've invested about one hundred and ten million

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dollars in research to help solve the
problem of life threatening food allergies. Wow.

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Awesome, just a few things going
on in your life? Got it?

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Okay? All right? A number
four year you talk about in terms

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of reasons projects, teams and organizations
fail or go south, is that they

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are stuck in a cookie cutter approach
to culture and management. Yeah, I

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think that, you know, I
mean not this seeing other management books.

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But the reality is one of the
comments made about my book is it's not

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based on a lot of theory,
it's based on practice. And there are

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many times where I have inherited a
big business plan from a McKinsey or a

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big consulting firm. Not to knock
them, I've been partners with different pcgs

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and McKinsey's over the years. That
if you have only done something in theory

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and you have not had to do
it on the ground, sometimes you don't

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understand really the cost structure on the
ground. One of the things I like

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about the consumer products goods world,
those are the food and beverage manufacturers,

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is they have their top employees go
and visit the stores, the little tiny

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stores, the mom and pop stores, and a global audience. And so

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you know, one of the things
I did is I went into Mexico and

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we interviewed people at twenty stores during
the sugar texts that was implemented there,

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and we looked at the empty shelves
and we talked to people about the fact

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they were making one hundred dollars a
month and how they supported their entire family

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and how financially stressed they were.
So again, I think part of everything

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that we have to do is understand
theory works great, but you have to

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be able to make adjustments on the
ground in order to solve the specific problems

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that are killing your business. Yeah, and that's a beautiful illustration and that

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whole boots on the ground things so
so so important and definitely away from theory.

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But I think also, if I
remember correct in your book, this

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is where you're also when you talk
about cookie cutter approaches. I believe that's

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also where you talk about like a
lack of diversity. Is that right?

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It is? I mean, I
think one of the things we're all talking

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about today is inclusion. We want
to include people with diverse backgrounds in our

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management structure and our people structure.
You need to hear from people who are

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part of the experience, who bring
different experiences into the mix. No one

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has a consumer base or a patient
base that is all Caucasian. No one

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has a consumer base that's all wealthy
people. There are individuals in the pharmaceutical

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area. We talk a lot about
the voice of the patient and why it's

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important to have the diverse voices of
the patients because as an individual who has

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to use a thing in order to
solve a problem. The barriers that they

397
00:27:48.200 --> 00:27:52.160
have in order to be able to
do that are extremely different. So you

398
00:27:52.200 --> 00:27:56.400
want people who've actually lived a life
that's different from the person across the hall

399
00:27:56.480 --> 00:28:00.839
from them that can bring both the
international experience as well as the mess experience

400
00:28:00.880 --> 00:28:03.839
based on the region that they grew
up in the culture that they grew up

401
00:28:03.880 --> 00:28:08.200
in. Beautiful articulated, Completely agree. Love that. Okay, now number

402
00:28:08.400 --> 00:28:12.359
five here and this is actually really
a heart This is just it kind of

403
00:28:12.359 --> 00:28:15.160
makes me cringe just reading this.
I know this exists. I know it

404
00:28:15.200 --> 00:28:18.799
does. But another one of the
reasons that projects, teams and organizations go

405
00:28:18.880 --> 00:28:23.400
south is their leaders make self interested
in empire building decisions. Yeah. I

406
00:28:23.400 --> 00:28:26.599
mean, one of the things that
I talk a lot about is that we

407
00:28:26.640 --> 00:28:30.079
are temporary stewards at the institutions we
serve. If we are doing our job

408
00:28:30.160 --> 00:28:34.200
correctly, we are growing that institution
to its next level of performance, and

409
00:28:34.240 --> 00:28:38.319
then we're leaving the institution and handing
it off to someone in better shape than

410
00:28:38.359 --> 00:28:42.240
we found it. But we are
a temporary steward, and you know,

411
00:28:42.319 --> 00:28:47.279
we can see that in institutions that
have been along for a long period of

412
00:28:47.279 --> 00:28:49.400
time, whether it's Harvard that I
think it's what four hundred years old now,

413
00:28:49.799 --> 00:28:55.559
or whether it's an Intel corporation that
just celebrated its fiftieth anniversary. No

414
00:28:55.599 --> 00:28:57.880
one is there forever. And yet
I have seen so many people walk in

415
00:28:59.279 --> 00:29:03.279
and they lose side of the fact
that the decisions they're making should not be

416
00:29:03.359 --> 00:29:07.640
about them, should not be made
about their career. They need to be

417
00:29:07.680 --> 00:29:12.519
made only keeping in the best of
the needs of that institution. What does

418
00:29:12.559 --> 00:29:17.640
that institution require? And I think
we've also seen people that have come into

419
00:29:17.720 --> 00:29:22.160
an institution and used the structure to
perhaps build the resume, and then they

420
00:29:22.200 --> 00:29:26.200
go on to the next place that's
not so good either, No it isn't

421
00:29:26.759 --> 00:29:29.960
And then related to that, not
the same thing at all. But there

422
00:29:30.079 --> 00:29:33.240
is a relation that seems to me
is then you talk about how founders overstay

423
00:29:33.279 --> 00:29:37.000
their welcome. Yes, I do. And I use actually one of my

424
00:29:37.000 --> 00:29:40.960
favorite people as an example, which
was Margaret Thatcher, because you know,

425
00:29:41.039 --> 00:29:44.240
if she'd left a few years earlier, I think her reputation would have been

426
00:29:44.319 --> 00:29:48.279
different as a leader. You know, there's a point where, again,

427
00:29:48.319 --> 00:29:53.720
going back to your temporary steward to
you need to have air appearance, which

428
00:29:53.720 --> 00:29:59.079
means that someone within the company you're
raising up in order to take your place.

429
00:29:59.160 --> 00:30:00.480
We always talk about it. If
you get hit by a bus tomorrow,

430
00:30:00.519 --> 00:30:06.079
who steps in and will the organizations
survive? But you also need to

431
00:30:06.160 --> 00:30:11.240
understand that you are there in a
moment in time. You were selected because

432
00:30:11.279 --> 00:30:15.519
of your skill set to help the
organization during that moment in time. That

433
00:30:15.680 --> 00:30:18.640
organization needs to continue to evolve.
It may do so through a merger and

434
00:30:18.680 --> 00:30:22.640
acquisition, It may do so through
gathering greater investment. It may do so

435
00:30:22.720 --> 00:30:27.759
by pursuing other markets. But there
is a point where leaders perhaps get very

436
00:30:27.759 --> 00:30:32.079
comfortable where they're at and it's hard. Who wants to walk away from a

437
00:30:32.119 --> 00:30:34.960
paycheck or a big payout. But
at the same time, you will lose

438
00:30:36.000 --> 00:30:37.920
good people and I've seen that many
times, which is that if the leader

439
00:30:38.000 --> 00:30:41.680
stays too long, then the people
underneath them can't rise up, and if

440
00:30:41.680 --> 00:30:47.160
you elevate, they're going to leave. And that's not for the organization either.

441
00:30:47.960 --> 00:30:49.440
I've seen that as well many times
as well. And then finally,

442
00:30:49.440 --> 00:30:52.759
the last thing you talk about for
reasons that projects, teams and organations go

443
00:30:52.799 --> 00:30:56.839
south is you say the leaders don't
recognize the project team organization is at an

444
00:30:56.960 --> 00:31:00.519
endpoint. Yeah, there's sometimes you
actually have to stop. I mean,

445
00:31:02.079 --> 00:31:07.240
some organizations don't last forever. Sometimes
they are there for a period of time,

446
00:31:07.279 --> 00:31:10.720
they ride the wave, and then
all of a sudden, their core

447
00:31:10.799 --> 00:31:14.880
business is no longer part of the
next evolution of technology, the next evolution

448
00:31:14.920 --> 00:31:18.599
of innovation. I've seen not for
profits get to that point where it was

449
00:31:18.640 --> 00:31:22.799
a great and not for profit and
provided a very specific need at a point

450
00:31:22.839 --> 00:31:26.359
in time, but all of a
sudden, the revenues the Donichians started going

451
00:31:26.400 --> 00:31:30.079
down, and so you have to
question, is this organization as it's currently

452
00:31:30.119 --> 00:31:37.079
comprised for the purpose for which it
serves still relevant in today's cycle of innovation

453
00:31:37.119 --> 00:31:41.960
and economic change. And it's okay. That's what people don't realize. It's

454
00:31:41.079 --> 00:31:48.359
okay to merge your organization, it's
okay to extend your organization to other countries.

455
00:31:48.759 --> 00:31:52.759
It's actually okay sometimes to go you
know what, we had a great

456
00:31:52.839 --> 00:31:56.960
run, We did these amazing things. Now we're shuttering our doors and we're

457
00:31:56.960 --> 00:32:00.759
taking our intellectual property and we're going
to give it to the next institution.

458
00:32:00.799 --> 00:32:05.640
And I've actually done that where we
took an organization, we completed our task,

459
00:32:05.759 --> 00:32:09.559
and then we took the core institutional
elements, all that wonderful investment that

460
00:32:09.680 --> 00:32:14.799
no longer could survive with the institution
as it was crafted, and we actually

461
00:32:14.880 --> 00:32:19.599
then gave it to another organization,
and that organization is now incorporating it.

462
00:32:19.839 --> 00:32:24.400
So everything we invested in is still
living, breathing, and producing that it's

463
00:32:24.440 --> 00:32:27.880
not doing it in the way that
it was when we were in charge.

464
00:32:28.720 --> 00:32:30.960
What a brilliant example. It makes
me also come to mind her And maybe

465
00:32:31.000 --> 00:32:34.039
I don't know if you know the
exact number or not, Lisa, but

466
00:32:34.279 --> 00:32:37.640
you talk about how you organizations come
and go, et cetera. Maybe they

467
00:32:37.680 --> 00:32:40.000
don't. They don't last forever to
that end. I'm if I have this

468
00:32:40.119 --> 00:32:44.039
right. This is from another show
that I did. The Fortune five hundred

469
00:32:44.039 --> 00:32:47.559
index was oh that was originally comprised. Isn't it like fifty or fifty three

470
00:32:47.640 --> 00:32:52.279
that are left now today something like
that. I don't know the numbers,

471
00:32:52.319 --> 00:32:54.119
but I just know about my own
time in Silicon Valley. I know that

472
00:32:54.200 --> 00:32:59.279
you know when Sun Microsystems was the
hottest thing, and three is the hottest

473
00:32:59.319 --> 00:33:02.440
thing. You know now it's Facebook
and Google and uh, and you know

474
00:33:02.480 --> 00:33:06.599
I have great Heart Friend Help Corporation. I think it's going to come back.

475
00:33:06.680 --> 00:33:08.799
I think that it's going to resecure
its position. It's had a difficult

476
00:33:08.839 --> 00:33:13.960
time, but it's got a good
underlying structure. Semiconductors are very important to

477
00:33:14.160 --> 00:33:16.640
our future in the United States.
But the reality is when I think about

478
00:33:16.640 --> 00:33:21.480
Silicon Valley in early nineteen nineties of
who was hot and what were the big

479
00:33:21.480 --> 00:33:25.079
companies everybody wanted to work for,
and then and then who's in charge now?

480
00:33:25.119 --> 00:33:29.400
And some of those companies don't exist
any longer. They do think as

481
00:33:29.440 --> 00:33:34.279
while they were there, they did, but the world moved on. Indeed,

482
00:33:34.400 --> 00:33:36.880
things change, which is why you've
written this book that you've written,

483
00:33:36.880 --> 00:33:38.640
which is fantastic. I really did
enjoy reading it, and one day I

484
00:33:38.680 --> 00:33:43.000
want my signed copy just so you
know. Okay, let's rebur our last

485
00:33:43.039 --> 00:33:45.559
break here. I'm your host,
doctor Elise Cortez. We've are on the

486
00:33:45.599 --> 00:33:47.480
air with Lisa Gable. She's the
author of the new book Turnaround, How

487
00:33:47.519 --> 00:33:52.160
to Change Course when things are going
south. We've been talking about some of

488
00:33:52.200 --> 00:33:55.119
the major reasons why projects, teams, and organizations go south. In the

489
00:33:55.200 --> 00:33:59.319
last segment, we're going to talk
about or turnaround the method. Stay with

490
00:33:59.400 --> 00:34:04.519
us, We'll be right. Doctor
Release Cortez is a management consultant specializing in

491
00:34:04.599 --> 00:34:09.280
meaning and purpose and inspirational speaker and
author. She helps companies visioneer for greater

492
00:34:09.320 --> 00:34:16.760
purpose among stakeholders and develop purpose inspired
leadership and meaning infused cultures that elevate fulfillment,

493
00:34:17.039 --> 00:34:22.039
performance, and commitment within the workforce. To learn more or to invite

494
00:34:22.039 --> 00:34:27.280
a lease to speak to your organization, please visit her at Eleise Cortez dot

495
00:34:27.280 --> 00:34:37.599
com. Let's talk about how to
get your employees working on purpose. This

496
00:34:37.679 --> 00:34:43.239
is working on Purpose with doctor Release
Cortez. To reach our program today or

497
00:34:43.280 --> 00:34:50.000
open a conversation with Elise, send
an email to Elise Alis at Elise Cortez

498
00:34:50.119 --> 00:34:57.639
dot com. Now back to working
on purpose. Thanks for thing with us,

499
00:34:57.679 --> 00:35:00.039
and welcome back to working on purpose. And one of the bit of

500
00:35:00.079 --> 00:35:01.519
news for you that I want to
share, and that is that in August,

501
00:35:01.519 --> 00:35:06.639
just about little over a month ago
now I've released anthology that I've been

502
00:35:06.679 --> 00:35:09.159
curating for the last couple of years. It's a collection of twenty five stories

503
00:35:09.199 --> 00:35:13.800
from women across the globe who share
their intimate details of finding their purpose and

504
00:35:13.840 --> 00:35:16.360
what they're now doing to serve from
it. It's called Passionately Striving and Why

505
00:35:16.440 --> 00:35:21.239
an anthology of women who persepe your
mindly to live their purpose. If you're

506
00:35:21.280 --> 00:35:23.880
just tuning in now, my guest
is Lisa Gabele, who has recognized worldwide

507
00:35:23.920 --> 00:35:29.360
as a turnaround mastermind and innovative businesswoman. As a CEO, former White House

508
00:35:29.360 --> 00:35:32.840
appointee, US Ambassador, and advisor
of Fortune five hundred companies, Lisa's orchestrated

509
00:35:32.920 --> 00:35:37.239
the successful turnarounds of private and public
organizations in all industries. I'm your host,

510
00:35:37.239 --> 00:35:42.119
doctor Elis Cortez, So for this
last bit here, I really want

511
00:35:42.119 --> 00:35:45.280
to give our listeners and viewers Lisa
a taste of what you have in your

512
00:35:45.280 --> 00:35:46.440
book here. So we don't have
a ton of time to go over each

513
00:35:46.480 --> 00:35:50.199
one of these, but I did
want to be able to have you queue

514
00:35:50.280 --> 00:35:53.760
up and talk about each of the
four steps. So take it as you

515
00:35:53.800 --> 00:35:57.320
like. How would you like to
share that bit? Sure? Well,

516
00:35:57.320 --> 00:36:00.280
I have a four step method,
and as you said, what I do

517
00:36:00.400 --> 00:36:02.960
is I take manufacturing principles I learned
at Intel, and I combine with them

518
00:36:02.960 --> 00:36:07.480
with the art diplomacy learned at the
State Department in the white House. Step

519
00:36:07.559 --> 00:36:10.440
number one is visualize your future if
you could waive your magic wand what would

520
00:36:10.480 --> 00:36:15.840
you want the world to look like
and what would be your perfect world scenario?

521
00:36:15.239 --> 00:36:21.280
And then what you need to do
is mentally understand where you are today

522
00:36:21.519 --> 00:36:25.079
in relationship to that scenario. Sometimes
it helps to go back and actually read

523
00:36:25.119 --> 00:36:29.000
your bye laws. Why were you
started in the first place, did you

524
00:36:29.039 --> 00:36:32.239
go off course from really your primary
mission? Did you add too many things

525
00:36:32.320 --> 00:36:37.320
on? So you start with the
perfect vision, and then you have to

526
00:36:37.360 --> 00:36:38.920
break down the past. And what
I mean by that is you begin to

527
00:36:38.960 --> 00:36:43.559
audit everything that you're doing. And
this should be a continuous process. You're

528
00:36:43.599 --> 00:36:46.559
going to revisit this process throughout the
life of your organization. But you want

529
00:36:46.559 --> 00:36:50.119
to break it all down. You
want to understand what you're doing, how

530
00:36:50.199 --> 00:36:52.760
much it's costing, how the pieces
relate to each other, do they make

531
00:36:52.840 --> 00:36:58.480
sense anymore? And once you determine
that you're basically building stacks, you're looking

532
00:36:58.480 --> 00:37:02.599
at things. You're making a determination
will what's currently in place each individual piece,

533
00:37:02.679 --> 00:37:07.960
does that piece belong? Doesn't help
you achieve that perfect division that you've

534
00:37:07.320 --> 00:37:12.440
articulated. The next is that you
create a path. Then from the past,

535
00:37:12.639 --> 00:37:15.719
from the present to the future.
What you want to do is use

536
00:37:15.800 --> 00:37:19.079
decision tree, something we use in
engineering a lot, which is a decision

537
00:37:19.119 --> 00:37:22.280
tree that allows you to lay things
out so that everybody's on the same page.

538
00:37:22.320 --> 00:37:25.480
They're looking at the same imagery.
You're making a decision. If we

539
00:37:25.559 --> 00:37:29.559
do this, then the answer is
yes. If it looks like this,

540
00:37:29.679 --> 00:37:31.440
then the answer is why. If
it has this price attached to it,

541
00:37:31.480 --> 00:37:36.760
the answer is Z. And if
it doesn't, your decision tree will take

542
00:37:36.800 --> 00:37:39.880
you to the no go until.
You used to talk about something called end

543
00:37:39.920 --> 00:37:43.719
of life, and I try to
introduce that end of life. As I

544
00:37:43.760 --> 00:37:46.920
said earlier, it's not a bad
term. Sometimes either something doesn't fit,

545
00:37:47.000 --> 00:37:51.599
it's not going to help you move
forward because innovation is overtaken that thing.

546
00:37:51.639 --> 00:37:53.719
It doesn't enable it to do what
it used to do, or it no

547
00:37:53.760 --> 00:37:57.920
longer fits as a mechanism to get
you to where you need to be.

548
00:37:58.800 --> 00:38:01.000
Finally, you've done all this,
You've created your decision trees, you've broken

549
00:38:01.000 --> 00:38:05.000
down the past, you've done your
ranking and rating, your ranking and rating

550
00:38:05.039 --> 00:38:07.920
things against each other. Because we
all have limited financial means in order and

551
00:38:07.960 --> 00:38:12.280
also personal means, so it's still
about time. It's about your people's time.

552
00:38:13.039 --> 00:38:15.679
You've made all the right decisions.
Now is the time to execute with

553
00:38:15.800 --> 00:38:20.880
speed, confidence, agility, and
heart. And what I mean by that

554
00:38:21.119 --> 00:38:25.800
is by using these steps, stop
revisiting everything, stop going back and questioning

555
00:38:25.840 --> 00:38:30.800
what you're doing. You've already gone
through a very systematic process in advance to

556
00:38:30.840 --> 00:38:35.480
make your determination on what are the
primary steps that you need to take to

557
00:38:35.480 --> 00:38:37.599
meet jobs one, two, and
three the things you must do to save

558
00:38:37.639 --> 00:38:42.559
your organization and grow your organization.
But the other piece I add to it

559
00:38:42.719 --> 00:38:46.639
is heart. And in any turnaround
situation, you are making very hard decisions.

560
00:38:46.960 --> 00:38:51.719
You have to make those decisions.
You can't avoid those decisions. But

561
00:38:51.800 --> 00:38:54.280
the manner in which you execute them, you need to understand that your decision

562
00:38:54.440 --> 00:39:00.920
impacts real people to may impact their
job, and may impact their favorite program,

563
00:39:00.960 --> 00:39:05.639
and may impact their family. And
so you'll want to communicate to that

564
00:39:05.719 --> 00:39:09.079
person that it's not in some cases
that they did anything wrong. When you

565
00:39:09.119 --> 00:39:13.320
do massive layoffs, it's not because
the employees were all screw ups. It's

566
00:39:13.360 --> 00:39:17.320
because the economics and the business don't
work any longer. Right, the organization

567
00:39:17.360 --> 00:39:22.239
has gone in a different direction.
So think about the people be kind to

568
00:39:22.280 --> 00:39:25.840
them, write them letters of recommendation, support them when they leave your organization,

569
00:39:27.079 --> 00:39:30.480
stay in contact with them and help
them along the way. They didn't

570
00:39:30.519 --> 00:39:32.599
go away, and you, in
fact may end up seeing that person again,

571
00:39:32.960 --> 00:39:37.079
working with that person again. They
may end up being your best partner

572
00:39:37.079 --> 00:39:39.760
because you help them get a job
in an organization that you need to partner

573
00:39:39.840 --> 00:39:44.360
with in order for you to accomplish
your objectives. You could actually end up

574
00:39:44.400 --> 00:39:47.119
working for that person again. So
remember that. Again, we're talking about

575
00:39:47.159 --> 00:39:53.239
moments and times, critical decisions,
but it's always about people. So Chris,

576
00:39:53.239 --> 00:39:55.320
okay, let me let me summarize
that for our listeners and viewer.

577
00:39:55.400 --> 00:40:00.320
So your four step Step one is
visualize the future. Step two is down

578
00:40:00.320 --> 00:40:04.320
the past. Step three create a
path from present to future. And step

579
00:40:04.360 --> 00:40:08.000
four execute with speed, confidence and
heart. Yeah, okay, all right,

580
00:40:08.039 --> 00:40:09.880
listeners and viewers, you've got some
work to do there. You go,

581
00:40:12.119 --> 00:40:15.320
all right. So now I want
to get into really just this notion

582
00:40:15.400 --> 00:40:20.599
where you really are speaking to my
love language, which is really meaning and

583
00:40:20.639 --> 00:40:22.119
purpose. And I love what you
say in your book and I'm going to

584
00:40:22.159 --> 00:40:25.239
just read it the way that you
put it in there. You write between

585
00:40:25.239 --> 00:40:29.920
my time at PepsiCo and FAIR,
I recognize that I thrive when I can

586
00:40:29.920 --> 00:40:35.199
bring together political parties, corporate competitors, and disparate constituents to get things done

587
00:40:35.199 --> 00:40:39.079
that benefit society, create sustainable partnerships, and provide profitable business models. I

588
00:40:39.159 --> 00:40:45.639
am happiest representing public private partnerships and
nonprofits and moving to the higher levels of

589
00:40:45.639 --> 00:40:47.920
performance. I truly love to make
a difference, and I found a great

590
00:40:47.920 --> 00:40:51.800
place to do that and Fair.
So if you would say a little bit

591
00:40:51.840 --> 00:40:54.880
more about this thing that seems to
be your sweet spot. I love solving

592
00:40:54.880 --> 00:41:00.519
complex problems, but more importantly,
I love solving complex problems that help people

593
00:41:00.559 --> 00:41:05.519
achieve an objective that's really critical to
the world. Every organization I've worked with

594
00:41:05.639 --> 00:41:08.920
has had an impact on people.
It's made people's lives better in different ways.

595
00:41:09.280 --> 00:41:13.719
At FAIR, what we're doing is
we're creating new therapies and diagnostics to

596
00:41:13.719 --> 00:41:17.079
help solve the problems of a disease
that creates great anxiety for children and their

597
00:41:17.119 --> 00:41:22.719
families. And so what I have
learned is I've learned to turn down jobs

598
00:41:22.760 --> 00:41:25.760
that look good on paper. We're
all about resume building. But as I've

599
00:41:25.800 --> 00:41:30.599
gotten older, what I've recognized is
I don't need that check the box on

600
00:41:30.679 --> 00:41:34.119
my resume. But I need is
I need purpose and passion. I need

601
00:41:34.159 --> 00:41:37.719
to do the things that make me
happy. And I also need to recognize

602
00:41:37.000 --> 00:41:42.719
what's my special sauce. And my
special sauce is bringing people together, creating

603
00:41:42.760 --> 00:41:47.760
net bipartisan network, forming partnerships,
aligning incentives to change, getting people to

604
00:41:47.840 --> 00:41:52.400
align towards a common goal, and
then having impact. And so that's my

605
00:41:52.480 --> 00:41:58.199
goal and I hope that's what you
learn is you read the book, Lisa,

606
00:41:58.239 --> 00:42:00.639
what's so beautiful about that? I
mean of what I have come to

607
00:42:00.679 --> 00:42:07.000
do over the last gosh four years, five years is about awakening passion and

608
00:42:07.079 --> 00:42:09.880
purpose and people Because Lisa, I'd
be out speaking to audiences and I would

609
00:42:09.920 --> 00:42:13.880
ask the odist, what are you
passionate about it? And there would be

610
00:42:13.880 --> 00:42:17.280
this registration where they realized they didn't
know the answer. They didn't know what

611
00:42:17.320 --> 00:42:20.400
they were passionate about. Now,
like no, no, no, no,

612
00:42:20.400 --> 00:42:22.480
no. You and I both lost
a parent, are parents in two

613
00:42:23.119 --> 00:42:28.199
nineteen and one precious life and you
don't know what you're passionate about. Let's

614
00:42:28.199 --> 00:42:30.320
get to that, right. So
one of the things I already love about

615
00:42:30.320 --> 00:42:35.320
featuring you is getting to showcase what
does it look like when you're passionate about

616
00:42:35.320 --> 00:42:38.239
what you do. When I started
my research for my PhD years ago,

617
00:42:38.760 --> 00:42:42.599
I researched how people experienced meaning in
their work, what did it mean to

618
00:42:42.639 --> 00:42:45.760
their sense of identity? And then
later I added on that and I found

619
00:42:45.760 --> 00:42:49.760
these fifteen modes of engagement. And
I started this radio program back in early

620
00:42:49.800 --> 00:42:52.960
twenty fifteen in part because I wanted
to bring people on who were passionate about

621
00:42:52.960 --> 00:42:57.079
their work. So I thought I
could show them as examples because people didn't

622
00:42:57.079 --> 00:43:00.480
believe you could be passionate about your
work. Isn't that sad? It's said,

623
00:43:00.559 --> 00:43:04.480
and one of the things today we
are in such a complex environment,

624
00:43:04.679 --> 00:43:09.400
and people are anxious and they're kind
of retreating, and we live in the

625
00:43:09.440 --> 00:43:14.119
greatest democracy in the world. We
do each of us can pick up the

626
00:43:14.119 --> 00:43:16.480
mantle of leadership. And we saw
people do that during COVID. We saw

627
00:43:16.480 --> 00:43:21.320
truck drivers do it. We saw
grocery stores workers do it. We saw

628
00:43:21.519 --> 00:43:24.880
physicians, assistants and nurses and hospitals. It doesn't matter where you are,

629
00:43:25.039 --> 00:43:29.159
because each of us can pick up
the mantle of leadership. Each of us

630
00:43:29.199 --> 00:43:31.840
can make a difference, and we
need to. We need to for our

631
00:43:31.840 --> 00:43:37.679
country, for the world. We
need to partner together and by doing so,

632
00:43:37.760 --> 00:43:42.199
we can all help accomplish great things. Well. And that's to that

633
00:43:42.320 --> 00:43:45.119
in least. One of the things
that I've been speaking about, and really

634
00:43:45.239 --> 00:43:47.320
to anybody who will listen to me, any audience, whatever, is the

635
00:43:47.400 --> 00:43:52.239
world desperately needs your gifts, because
especially now is where we rebuilding the world.

636
00:43:52.360 --> 00:43:55.840
Right, everybody matters. And here's
a really cool thing, ladies and

637
00:43:55.880 --> 00:44:00.559
gents. When you do contribute that
that way, when you do make it,

638
00:44:00.599 --> 00:44:02.679
when you do matter, that is
one of the things that is the

639
00:44:02.679 --> 00:44:07.880
most fulfilling about your life. When
you give. It's called self transcendence and

640
00:44:07.119 --> 00:44:12.719
love with therapy. When we transcend
ourselves to serve other people, it's one

641
00:44:12.760 --> 00:44:16.239
of the best feelings we could possibly
get. It's just it's it's better than

642
00:44:16.320 --> 00:44:22.159
almost better than life. So so
you being example the sort of fantastic and

643
00:44:22.480 --> 00:44:25.880
I really it's one of the great
things about hosting the show is that it

644
00:44:25.880 --> 00:44:30.840
allows me to be and you're my
ongoing university. All my guests are my

645
00:44:30.920 --> 00:44:34.559
ongoing university. Because I read the
book cover to cover and then I share

646
00:44:34.719 --> 00:44:37.400
you and my learnings with listeners,
so you're part of my education. So

647
00:44:37.519 --> 00:44:40.519
you know that this this show,
as you said before, is listened to

648
00:44:40.599 --> 00:44:45.960
by people across the world, which
I love. And it's really about trying

649
00:44:45.960 --> 00:44:49.400
to create a place where we can
we can about creating a world where we

650
00:44:49.440 --> 00:44:52.320
can create workplaces where people actually want
to come to work give their best.

651
00:44:52.639 --> 00:44:55.360
We create inspirational leaders like your father, and we do business at better in

652
00:44:55.400 --> 00:44:59.400
the world. Knowing that what would
you like to leave our listeners with.

653
00:45:00.079 --> 00:45:02.719
Partnership is key. Like I said, we are in such a complex time.

654
00:45:02.760 --> 00:45:06.960
We as countries need to join together. We as people need to join

655
00:45:07.039 --> 00:45:09.000
together. You don't need to wait
for the leaders of the country to come

656
00:45:09.079 --> 00:45:13.519
up with the solution. We can
do it ourselves. There are amazing non

657
00:45:13.519 --> 00:45:19.800
governmental organizations out there. They're amazing
companies doing incredible work and business diplomacy across

658
00:45:19.840 --> 00:45:23.920
agriculture, climate change, sustainability.
We have the capability to join with each

659
00:45:23.920 --> 00:45:28.599
other and make a difference in the
world. So let's do it. I'm

660
00:45:28.599 --> 00:45:30.880
in Thank you, Lisa. It
is so great to have you on the

661
00:45:30.880 --> 00:45:32.280
show and share you with my listeners
and viewers. Thank you so much for

662
00:45:32.920 --> 00:45:37.599
jumping in, especially when I know
you're in a hotel and you're in between

663
00:45:37.800 --> 00:45:42.519
conversations and trying to attend a global
summit. Thank you for fitting us in

664
00:45:43.159 --> 00:45:45.480
well. Thanks so much for having
me. It was really an honor to

665
00:45:45.519 --> 00:45:49.519
be with you today and talking about
my favorite topics. Awesome. And thanks

666
00:45:49.559 --> 00:45:52.280
again to your PR person Danny mackew, who brought you to me. Thank

667
00:45:52.280 --> 00:45:54.320
you again Danny for finding her and
sending her my way. So listeners and

668
00:45:54.400 --> 00:45:57.519
viewers, if you want to learn
more about Lisa Gable or for a new

669
00:45:57.559 --> 00:46:00.679
book, the best way to do
it is just go to turn around book

670
00:46:00.960 --> 00:46:04.519
dot com. It's now on the
screen as well. And thanks again to

671
00:46:04.559 --> 00:46:07.280
our partnering sponsor work Proud, which
helps companies build a platform where your workforce

672
00:46:07.320 --> 00:46:12.800
receives meaningful feedback and thanks for their
work from people across the company last week.

673
00:46:12.840 --> 00:46:14.639
If you missed the live show,
you can always get to be a

674
00:46:14.639 --> 00:46:19.159
recorded podcast. We are on the
Earth doctor William Smith learning about his decades

675
00:46:19.239 --> 00:46:22.679
long pursuit to develop a relational model
of organizational development that is anchored in purpose

676
00:46:22.880 --> 00:46:28.480
and fueled by appreciation, influence,
and control. Incredibly powerful to hear how

677
00:46:28.519 --> 00:46:31.000
his life's work has unfolded through his
experiences working at the World Bank and the

678
00:46:31.039 --> 00:46:36.280
United Nations. Next week will be
on the air with Dalton and Stephie Divakarn

679
00:46:36.519 --> 00:46:39.519
talking about their work they are doing
through their nonprofit they founded called Ethne,

680
00:46:39.559 --> 00:46:45.159
which helps fight human injustices and empowers
vulnerable women and children. Promises to be

681
00:46:45.199 --> 00:46:47.199
an inspiring conversation. Join it,
see you there. Remember that works at

682
00:46:47.280 --> 00:46:52.039
least a third of our life.
So let's work on purpose. We hope

683
00:46:52.079 --> 00:46:54.639
you've enjoyed this week's program. Be
sure to tune in too, Working on

684
00:46:54.679 --> 00:47:00.639
Purpose featuring your host, doctor Elise
Cortez each week on the Voice eas America

685
00:47:00.719 --> 00:47:07.559
Empowerment Channel. Together, we'll create
a world where business operates conscientiously, leadership

686
00:47:07.679 --> 00:47:13.199
inspires impassioned performance, and employees are
fulfilled in work that provides the meaning and

687
00:47:13.280 --> 00:47:16.679
purpose they crave. See you there, Let's work on Purpose.