The Power of Gratitude - Giving Thanks in Life, Work, and Leaders

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There are some people that make their
work just another thing they have to do,

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and there are those that make their
work something that they want to do.

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Welcome to Working on Purpose with your
host Elise Cortes. In our program,

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we provide guidance and inspiration from those
people who have found deeper meaning and

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personal connection to their work life.
It's beyond nine to five. It's working

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on Purpose. Now Here is your
host, Elise Cortes. Welcome back to

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the Working on Purpose Show. Thanks
for tuning in again this week. I'm

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your host, Elise Cortes, joining
you from Dallas, Texas, which is

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home base for me. This program
is all about helping people more meaningfully and

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productively connect with their work and equipping
organizations to do the same for their employees.

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So I bring on guests who have
a particular perspective or experience that I

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think expands a conversation about meaningful and
productive work. And I often draw on

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the meeting and work research I've been
doing o litle least fifteen years, as

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well as my own experience consulting,
including the work I do today and in

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Singium, which is a global management
consulting firm. I'll get to the program

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at just a second, But let
me thank my media partner and sponsor,

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jobbing dot com. They are the
leading locally focused joboard in the nation and

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they are dedicated to helping employers find
quality talent in their own backyard while getting

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job seekers control over their search so
they can find work close to home.

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Thank you jobing dot com great partnership. Last week, if you missed the

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show live, you can always catch
it via podcast. We were on the

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air with Suzanne Brown, who is
a strategic marketing and business consultant, ted

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X, speaker, and an expert
and advocate for professional part time working moms.

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She's also an author in our book
is called mom Powerment Insights from Successful

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professional part time Working Moms who balance
career and family and then how. Writing

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it, she hopes to empower moms
to think differently about their career approach and

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guide them on their journey to change
their career model using her own experience and

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research, stories, insights and advice, and more than one hundred and ten

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interviews with professional part time working moms. This week we have rather a special

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episode if we can with us is
Sherry Elliott Eerie, who is an author,

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speaker, coach, and trainer in
the area of human resources and talent

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management. She is the author of
Ties to Tattoos, turning generational differences into

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competitive advantage, and also the book
called You Could Have It All, just

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not all at once. In this
special special holiday episode, we'll be kicking

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off the US Thanksgiving holiday, giving
our own thanks for the abundance in our

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lives and talking about the power of
gratitude and how it can be leveraged in

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our personal, professional, and leadership
lives for increased relationship and business results.

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Serry joines us today right here next
to me and my office studio. Erry,

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welcome back to Working on Purpose.
Thank you. I'm so honored to

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be here and excited about the topic. I am too, And as you

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know, as we were hatching this
whole idea, we were talking about how

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wonderful it is. Thanksgiving is my
favorite holiday, follows my favorite season.

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You're from Canada and we just finished
Thanksgiving in your country. Correct, Correct,

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it's in October. October, Okay, So to kick us off for

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this conversation, I do want to
just presence for our listeners, and I

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know we have listeners from all over
the world here who are tuning in so

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if this isn't your holiday, please
just join in and experience it for me

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sharing what Thanksgiving means is it really
is a time to gather people who I

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care about who are important to me, or reach out to people who I

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can't have next to me and thank
them for being in my life. And

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so, as you know, because
you've been a part of this tradition for

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years, one of the things I
do is I host as many people who

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I can get to come to my
house for Thanksgiving. And that includes people

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that I've worked with, friends,
people in the community, people I've served

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with in community service, my friends, my family, and then of course

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anybody who doesn't have a place to
go. And I love that. So,

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as you know, Wednesday night is
the big prep night, and so

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I under the auspice that we're going
to have a little bit of wine and

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do a little bit of work.
I bring in unsuspecting people who are going

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to chop celery and carrots and onions
and get everything ready for the day tonight.

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I feed them, and my job, I think is just to top

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off their glass and make sure they're
having a good time. But that's the

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kickoff to the holiday. And then
Thanksgiving is a beautiful day for me,

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full of wonder, magic, great
smells, friends coming in and out,

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and the day filled with abundance and
blessing. So that's what Thanksgiving means to

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me. What about you? Wow? Okay, how do I top that?

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I don't know that I need to
because I get to be here and

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experience it with her. Thanksgiving to
me is very different because I moved to

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the United States twenty years ago and
I realized my family was in Canada.

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But I had this beautiful opportunity to
create my new family in the United States,

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and that meant I could choose my
community. And so, sitting here

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today with a lease so many years
later, I am so grateful for the

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community I have been able to surround
myself with and have them as part of

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my life. And so even just
sitting here today, I'm very grateful for

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the chance Elise and I took on
each other. Like we said, it

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was love at first site when we
met, and so I'm super grateful for

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being president enough to see when somebody
shows up in my life so powerfully.

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So that's what I'm grateful for.
Thank you, Sery. Yes, I

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remember when we met years ago and
I came to call on you for business,

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and that's the wonderful thing. Right. So when we work out and

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we put ourselves in the world and
we show up authentically and we show up

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with good intentions, which I think
we both did at the time, something

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magical can happen. And so part
of what I wanted to cover in this

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conversation here, because the show is
about the world of work and how we

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engage with it, how our productive, how it becomes meaningful for us,

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is I wanted to also talk about
how when we live and work from that

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place of gratitude and we can appreciate
the people that we meet, we can

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appreciate new prospects, our colleagues,
our team, our clients, and the

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most important thing is we recognize that
we acknowledge our appreciation for them using words,

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whether they're spoken or whether they're written. The power of that in terms

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of how we connect. So I
want to talk next about that and hear

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your perspective on what I just said
there. Yeah, it is. It's

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hugely important because first you have to
be aware and present in order to see

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those moments in order to connect with
people, especially your employees or people in

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the community. I had this opportunity
recently to help Puerto Rico with getting toothbrushes

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and toothpaste to them, And if
I hadn't been present and just thinking about

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what it is I could do for
them, I wouldn't have had that opportunity.

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Not what people can do for me, but what could I do that's

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meaningful for them? And I think
that's really part of it, is finding

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out what's meaningful, whether it's your
employees or your family member or community,

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and just really giving them what they
need, not what you want, because

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it's very different. And so I
think that shows that you are showing up

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in a way that people can receive
and it matters to them. You Know

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what I'm thinking about as you talk
about that, Sherry, is I think

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about two things. One is how
we as individuals tend to choose and give

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gifts. And then I think about
how in the workplace we tend as individuals

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and as leaders to recognize and thank
the people who are part of our organization.

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So giving a gift right, So
sometimes we'll just say, well,

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I'll give whatever I've got, this
extra thing and maybe this person might like

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it. Whatever. Another approach to
giving gifts that I really really really appreciate

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is much more thoughtful. It takes
much more time, right is And that's

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really considering what do I know about
this person? What matters to this person?

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Not what do I think they need? Or should I give them a

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self improvement book or something like that, but what is it that they really

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love that delights them when I see
them? And if I have to be

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present enough to know that and then
to reach across and to be able to

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ascertain that in order to choose the
right gift and then give it in a

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way that really lands for that person, in a way that I intend it,

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that shows how much I appreciate them, how much I'm grateful for having

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them in my life, and have
the message come across says you really matter

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to me, you mean something to
me. Yeah, that's very powerful because

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you're showing them that they matter.
And that's huge just knowing that they matter

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in your life, that you took
that time. One of the things I'll

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say from a generational perspective, years
ago, there used to be a lot

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of big parties and there was all
this decline, and I remember Fox four

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News that asked me why I thought
that, and I was like, well,

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have you seen the recession we're in
And this was, like I said

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a few years ago. But in
addition, not all generations want to have

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the same Christmas party, So to
them, it's more like torture for a

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millennial to go to a fancy ballroom
and have to get dressed up and hang

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out with their boss. That's not
a reward, that's a punishment. And

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so it doesn't fit everybody, and
so you really do have to look at

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it and go what matters to them, not to me, especially from an

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employee perspective, because you want them
to feel like they matter and they're engaged

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and you're paying attention. I really
appreciate that you brought that up in terms

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of the generational perspective, and this, after all, you are the generational

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guru, so I would expect that
we get some sprinkling of this and that

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wisdom that comes with it. And
you're also reminding me too, is that

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over the years that I've done leadership
development work in large organizations and gone out

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to help leaders be able to presence
themselves as leaders and to be more effective.

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One of the things, of course, that will generally teach is the

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importance of being able to convey just
this. Being able to tell people what

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they did, why it was important, and how much it means to you

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as a leader or to the organization
is so incredibly powerful to drive business results,

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to drive trust, to drive engagement. And what's wonderful about that.

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Whenever I've done that exercise sharing,
one of the things I'll do is I'll

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ask people to remember when they were
recognized like that. Hopefully this won't get

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me too badly. I've been known
to cry in the year before it could

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happen again, I'll jump in,
okay, good is what's wonderful about that

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is when you ask people to tell
you those stories, very often they will

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be moved to tears and it's something
that they maybe that happened maybe fifteen or

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twenty years ago, and presening it
for them today still summons tears because it's

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still that meaningful. And we have
the ability to do that through our words,

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through being present, as you were
saying, and making sure that we

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make the intention to do that in
our relationships at work and certainly at home.

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Yes, absolutely, and that does
require that level of consciousness. And

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I don't know if any of the
listeners have done us. If you are

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on the road tonight, give me
a heads up. But have you ever

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driven home and got into your garage
and went, how did I get here?

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You know? And that's pretty scary
because that happens a lot, and

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that shows were not present in our
life. And that's just one opportunity.

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And so when we show up and
we actually are aware. How about a

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conversation one on one and you're sitting
there with somebody, an employee or a

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friend, and you're not looking at
your phone. Okay, because to me,

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when someone's looking at their phone constantly, I don't have their attention and

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I think I'm not as important as
their phone. Or you are looking at

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them right in the eye and you
are with them, You're listening to the

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story, you've moved in. You
want to know more. That is very

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powerful. And that's when we are
right there in the moment with them and

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we are creating opportunities, we are
creating relationships, we are creating magic.

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Just like how we met, we
looked across the table, We're like,

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who cares about business? I want
to know you? And it takes that,

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it takes that opportunity where you are
present. You know, you're reminding

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me Sherry, this is such a
yummy conversation. And I'm not just saying

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that because we're about to quick Thanksgiving
dinner, But it is so wonderful when

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you can be in that space to
be able to really see someone like you're

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talking about. Listen. I've heard
it said before, and I think it's

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true that the greatest human need is
to be understood. And I think there's

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something to them. And so when
we can really see someone for who they

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are and we then recognize what's special
about that and why it was important,

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the gratitude that comes back from the
other person to us is immeasurable. That's

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not the reason we do it right
right. But I can remember in the

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years that I was doing my meeting
and work research, and I was collecting

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data from one hundred and fifteen people
and having a ninety minute intimate conversation with

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people about why they chose the work
that they did, What is it that

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they find meaningful about that, Why
is that important to them? Why is

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it important to who they are as
a human being. What was interesting,

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Sherry is I could feel people if
I wasn't in person with them, I

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could feel them literally melting into the
phone because it's so wonderful to be heard

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and listened to on that level.
Absolutely, it's the living on that level

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of in the gender as a place
of gratitude and connection that is Frankly,

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I would say, unless you do
something horrible, almost irreversible, this is

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true. People will always work for
that connection. I had the opportunity to

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be one of Elisia's one hundred and
fifteen interviews, but I think we went

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longer than ninety minutes. Dare I
say, but that question? When you

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asked me that, it was like
going back to why have I worked in

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human resources forever? Yeah? You
know, I think about it, and

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I have a degree in accounting,
but I'm horrible at balancing my own checkbook.

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So I have wanted to work with
people. And when you asked me

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that, I was like, Wow, that's it. That was the magic

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for me to keep showing up and
doing what I do because I absolutely love

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it, and that kind of makes
you radiate and glow and you attract other

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people like minded people. That's another
thing. I was having a conversation with

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somebody in preparation for the show she's
going to be on next week, and

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she's going to be talking about how
we manifest things in our lives, and

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she was talking about how when we
live in a good place, no matter

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what we reverberate energy, right,
we attract whatever energy it is that we

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have going on for ourselves. So
when we live in a place of gratitude

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and we walk through life with a
place in that spirit and dance and skip

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of gd attitude, we attract people
who are opting into that same wavelength.

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Absolutely you are, and what we
do put out to the universe does come

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back. And that's the challenge.
When you want to switch what's going on,

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you really have to go, Okay, I need to fake it till

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I make it, and no matter
what, I want to attract that kind

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of people in my life and that
kind of positivity well, and even on

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the personal realm. So one of
the things that she and I talked about

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in preparation for the show is when
we look at who we're connected to our

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significant others, right, it's really
easy for us to consider that, well,

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there's eighty percent of the things I
like about this person, but it's

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00:14:35.080 --> 00:14:39.360
twenty that really kind of chat my
height. We tend to pay attention to

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the twenty percent. Why are you
laughing because my spouse is walking around outside.

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I probably just over listening to this, right, And so when it's

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so important what we pay attention to, and so if we pay attention to

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what do we appreciate about that person
that eighty percent and we language that versus

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what if we language the twenty percent
that we don't appreciate. It's amazing the

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difference in our connection of relationship.
Absolutely, and that person feels lit up

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and appreciated and they feel like they
want to do more of it. So,

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whether it's in your family or relationship, imagine what that's like for your

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employees. Instead of looking at what
they're not great at, tell them what

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they are great at. And so
I know that goes for you. A

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conversation with strengths finding, absolutely,
and it's going And I keep mine,

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you know, framed on my desk, my five strengths, and I look

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over to it regularly to remember what
am I good at and stay in that

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zone because I'm a lot more creative
and I'm a lot more efficient if I

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stay within my strengths because I'm not
wanting to look at the things I need

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to work on quite yet. You
know, those will happen, honestly,

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and they'll they'll show up when they
need to. So I want to stay

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in that strength. So that's like
the eighty percent. How do we help

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our employees and show them, hey, this is great, You're in that

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eighty percent. Let's focus on that, no question, and then on the

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other side of that, going back
to this whole notion of living and standing

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in a place of gratitude, when
we as leaders can do that for our

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00:16:04.120 --> 00:16:08.000
people, when we can look at
our team and go even though not even

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00:16:08.039 --> 00:16:12.399
though, and in addition to you're
very different from who I am Employee one

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00:16:14.120 --> 00:16:17.879
or employee two, and I love
that about you. I think it's amazing

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00:16:17.919 --> 00:16:22.000
that you are able to be the
analytical, detailed person that I can't be

247
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and make what i'd want to poke
my eyeballs out. But without you,

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00:16:25.919 --> 00:16:29.200
we would be missing some of the
core crucial data that we need. And

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I want to be able to recognize
and empower that. And what we know

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is that whatever it is that makes
us who we are, we always hear

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00:16:36.600 --> 00:16:40.639
in our life. Both I wish
you weren't so detail oriented and so analytical,

252
00:16:40.720 --> 00:16:45.639
and how great it is that you
are so Which messages do we choose

253
00:16:45.639 --> 00:16:48.720
to listen to. Yeah, Yeah, hopefully it's the ones that empower us

254
00:16:48.720 --> 00:16:53.320
and make us feel valued. Well
and right, we know that that doesn't

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always happen, right, And so
part of again what I wanted to be

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sure and cover for this segment is
as leaders of specially when we think about

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00:17:00.799 --> 00:17:03.960
what results do we want to really
accomplish, You got to do it through

258
00:17:03.960 --> 00:17:07.079
your people. And one important way
to do that is to be able to

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really see your people for what unique
human beings that they are and make sure

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00:17:11.400 --> 00:17:17.720
that they know that they know that
you know their value. Yes. I

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00:17:17.759 --> 00:17:22.920
recently spoke for a college here locally, and before we were adjourned from the

262
00:17:22.960 --> 00:17:26.359
event, they had little videos of
all their new employees and they were telling

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00:17:26.359 --> 00:17:30.440
them who they are and what matters
to them, and everybody in the audience

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00:17:30.519 --> 00:17:33.079
was listening to it. So all
the professors, everybody they work with,

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00:17:33.359 --> 00:17:38.319
So instead of maybe connecting with one
or two, now everybody they work with

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pretty much has now met them visually
and heard what matters to them and the

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job they do and why they chose
to come work for that organization. Powerful

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two minutes, Max and all of
the faculty of watching this, it was

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amazing to me. That is amazing
And who was I just talking to the

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00:17:56.000 --> 00:18:00.599
other day about this about an organization
and you're bringing me to mind about this

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00:18:02.359 --> 00:18:07.440
good practices with an organization of this
is a smaller organization wherein each candidate,

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00:18:07.519 --> 00:18:11.240
each finalist candidate gets to meet the
president of the company before they even make

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an offer. Can you imagine speaking
of a place of gratitude, the president

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00:18:15.200 --> 00:18:19.160
is making time for me before I
even come into the organization. And that's

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also part of my assessment process talk
about appreciation. Yeah. Absolutely, And

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obviously when the president makes time for
this, it really shows how important and

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how critical the team members are fitting
together and where they have to sign off

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00:18:34.640 --> 00:18:37.839
on it and they have to be
available to see how that person fits in

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00:18:37.839 --> 00:18:41.279
the puzzle. Because we don't want
to work with everybody who's like us,

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00:18:41.400 --> 00:18:45.960
God forbid. We need difference,
we need diversity, we need change.

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00:18:47.720 --> 00:18:51.960
We do and perfect time for our
first break Already it goes so fast.

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00:18:51.960 --> 00:18:53.799
Sherry, I'm Alice Cortez, your
host. We went on the YEIR with

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00:18:53.799 --> 00:18:57.000
Sherry Elliott Yuri, who is an
author, speaker, coach and trainer in

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00:18:57.039 --> 00:19:00.680
the area of human resources and talent
management. She's the author of Ties to

285
00:19:00.720 --> 00:19:06.599
Tattoos, turning generational differences into competitive
advantage and also you can have it all,

286
00:19:06.799 --> 00:19:08.640
just not all at once. She
joins us today from right here in

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00:19:08.720 --> 00:19:12.799
my Dallas office studio. We've been
talking a bit about the power of gratitude

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00:19:14.079 --> 00:19:17.440
at work. We'll continue conversation and
bring it back into the home front as

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00:19:17.480 --> 00:19:32.759
well. Stay with us, We'll
be right back. Friend us on Facebook

290
00:19:32.799 --> 00:19:38.359
to keep up with what's empowering the
world. Voice America Empowerment. Alis Cortez

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00:19:38.440 --> 00:19:44.799
is a speaker and engagement and development
catalyst. She designs and delivers professional development,

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00:19:44.960 --> 00:19:48.799
leadership and engagement workshops and can bring
her expertise to your organization. She

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00:19:48.839 --> 00:19:55.400
will help ignite meaningful development within your
workforce that will increase employee engagement, performance

294
00:19:55.480 --> 00:19:59.720
and retention. To learn more or
to invite Elise to speak to your organization,

295
00:20:00.000 --> 00:20:04.079
please visit her at www dot Elisecortes
dot com. She would welcome the

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00:20:04.119 --> 00:20:11.640
opportunity to help get your employees working
on purpose. Have you friended us on

297
00:20:11.680 --> 00:20:15.559
Facebook yet? Why not? Just
go to Facebook dot com, forward slash

298
00:20:15.640 --> 00:20:18.200
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299
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our Facebook Network. You'll receive daily
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00:20:26.200 --> 00:20:30.079
And you can add your voice to
the always active discussions on our wall.

302
00:20:30.319 --> 00:20:33.079
Just go to Facebook dot com,
forward slash Voice America or search for Voice

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00:20:33.119 --> 00:20:42.279
America. It's your world, Motivate, change, succeed, Voice America Empowerment

304
00:20:42.359 --> 00:20:57.000
dot com. This is Working on
Purpose with Elise Cortes. To reach our

305
00:20:57.039 --> 00:21:02.400
program today, please call in to
one triple eight three four six nine one

306
00:21:02.480 --> 00:21:07.279
four one. Again that's one triple
eight three four six nine one four one.

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00:21:07.559 --> 00:21:12.519
You may also send an email to
Elise A. L Se at Elisecortes

308
00:21:12.599 --> 00:21:21.200
dot com. Now back to Working
on Purpose. Thanks for staying with us,

309
00:21:21.240 --> 00:21:23.000
and welcome back to Working on Purpose
if you're just joining us. My

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00:21:23.000 --> 00:21:26.960
guest is Sherry eliot Uri, who
is an author, speaker, coach,

311
00:21:26.000 --> 00:21:30.799
and trainer in the area of human
resources and talent management. She's the author

312
00:21:30.839 --> 00:21:34.720
of Ties to Tattoos, turning generational
differences into competitive advantage, and also the

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00:21:34.720 --> 00:21:37.599
book called You Can Have It All, just not all at once. I'm

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00:21:37.640 --> 00:21:41.640
your host, Alist Cortes, So
before the break, Sherry, you and

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00:21:41.720 --> 00:21:45.640
I were chatting a bit about just
the importance of gratitude in our personal and

316
00:21:45.640 --> 00:21:48.119
our professional lives and certainly as leaders. For this next segment, I want

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00:21:48.160 --> 00:21:51.720
to kick off with just some of
the thoughts that you had. I know

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00:21:51.759 --> 00:21:55.079
that in preparation for the show,
you did a little bit of looking into

319
00:21:55.079 --> 00:21:56.920
the kinds of things that really speak
to you around gratitude and thanks, so

320
00:21:56.920 --> 00:22:00.759
I wanted to give you a chance
to chat and share those things. Yeah,

321
00:22:00.839 --> 00:22:03.480
that's wonderful, thank you. So
yes, I could not just show

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00:22:03.559 --> 00:22:04.720
up and wing it. I had
to have a few things. So I

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00:22:04.720 --> 00:22:08.519
had to go back and go,
Okay, how do I show gratitude to

324
00:22:08.880 --> 00:22:12.880
my clients? And you know what
are some of the things I've recommended to

325
00:22:14.039 --> 00:22:17.599
some of my clients on how they
work with their employees. So here's just

326
00:22:17.680 --> 00:22:21.519
a few, and at least i'd
love to get your feedback is you know,

327
00:22:21.680 --> 00:22:23.799
when we work and we try to
get a new client, we work

328
00:22:23.880 --> 00:22:27.279
really hard. And one of the
things I like to do is always remember

329
00:22:27.400 --> 00:22:30.799
the client that we have work is
hard to keep them as we did to

330
00:22:30.839 --> 00:22:36.519
get them. And that's to me
really amazing because we go out there Gangbusters

331
00:22:36.559 --> 00:22:40.880
and what happens after so that they
know that we appreciate them, and we're

332
00:22:40.880 --> 00:22:45.160
going to still keep telling them how
much we appreciate them so they know how

333
00:22:45.160 --> 00:22:48.519
important that business is. Can I
yea time into it? Absolutely? What

334
00:22:48.640 --> 00:22:51.839
I what I'm getting present to when
you say that, Cherry, what I'm

335
00:22:51.880 --> 00:22:56.480
reminded of is my years of recruiting, and I remember how many how much

336
00:22:56.519 --> 00:22:59.519
You're right, how much effort we
as an organization and the expense that we

337
00:22:59.519 --> 00:23:03.039
would put in into attracting these prospects
to us and then putting them through a

338
00:23:03.119 --> 00:23:07.519
long interview process and trying to woo
them away from either their present employee or

339
00:23:07.519 --> 00:23:11.599
from other opportunities to come into organization. That was a lot of effort and

340
00:23:11.680 --> 00:23:15.000
a lot of expense. And you're
absolutely right. Once we got them in

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00:23:15.039 --> 00:23:18.640
the door, it did we always
do a great job of being able to

342
00:23:18.880 --> 00:23:23.319
nurture that relationship, show them that
we cared developed them, make sure that

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00:23:23.319 --> 00:23:29.000
that same effort of wooing them showed
up in the post higher process. That

344
00:23:29.079 --> 00:23:32.119
is such a great point. Yeah, and I think it's absolutely true,

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00:23:32.119 --> 00:23:34.640
and especially from that perspective as well. And even if it doesn't work out

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00:23:34.680 --> 00:23:37.880
that they become a client, keeping
in touch with them, sharing them little

347
00:23:37.920 --> 00:23:41.200
tidbits. Maybe it's your newsletter,
whatever it happens to be, because that

348
00:23:41.680 --> 00:23:45.480
may change someday. So it's still
just because you didn't win them over at

349
00:23:45.519 --> 00:23:48.799
the beginning. There's other ways to
still stay connected and let them know they're

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00:23:48.799 --> 00:23:53.079
still important to you. They're not
just a chunk of business. Absolutely,

351
00:23:53.200 --> 00:23:56.839
that's really important. One of the
other things that I think is really helpful

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00:23:57.039 --> 00:24:02.599
is a handwritten note. Things have
gone away. Most people don't write handwritten

353
00:24:02.640 --> 00:24:06.119
notes. We send a text with
some emojis and you know, winks,

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and or we send an email.
But sitting down and writing a card that

355
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you thoughtfully picked out for somebody.
I know, for me, I have

356
00:24:14.440 --> 00:24:18.759
a huge drawer in my office that
have all these sparkly cards for women,

357
00:24:18.839 --> 00:24:22.039
some with like high heeled shoes,
and some that have motorcycles for men.

358
00:24:22.160 --> 00:24:26.960
So I can go into my box
and choose the right card for the right

359
00:24:26.000 --> 00:24:30.200
person and write them a note.
And you know, I try to do

360
00:24:30.240 --> 00:24:33.880
spell check first before I write the
note, just in case, but I

361
00:24:33.960 --> 00:24:37.559
make sure that it's something I want
to tell them, like I appreciate them

362
00:24:37.599 --> 00:24:41.720
for something showing them that gratitude because
I specially picked out that card for them,

363
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and then I wrote my note,
put a stamp on it, went

364
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to this place called the mailbox.
And you're right today, because we do

365
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realize so much on digital communication,
getting something physically deliberate to us stands out.

366
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Now, there's just one little small
issue I have with that. And

367
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you, as my friend, probably
know this. What if you have such

368
00:25:02.079 --> 00:25:04.200
bad pimonship that when you do go
to the trouble of sitting that card and

369
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they receive it and they call you
up in the state at least thank you

370
00:25:07.559 --> 00:25:10.359
very much for the card, what
did it say? Well, And it's

371
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like, and I know I've received
many of your beautiful cards. It's like,

372
00:25:12.279 --> 00:25:15.960
Okay, was there drinking involved or
was it? You know, I

373
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know you're lost, right, So
you know, you can always type it

374
00:25:18.640 --> 00:25:21.640
on the computer and cut it out, paste it inside if you need to.

375
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But it's just it doesn't matter what
it says. It's the thought because

376
00:25:23.880 --> 00:25:26.480
I know I've pieced together the messages
you've sent me, and I'm like,

377
00:25:26.680 --> 00:25:30.559
you know, it's beautiful, she
thought about me. She sent me a

378
00:25:30.599 --> 00:25:33.240
card. Love it, So you
know that's the point, It doesn't stop

379
00:25:33.279 --> 00:25:37.759
you sending cards. That's exactly right. Yeah, yeah, so it doesn't

380
00:25:37.759 --> 00:25:40.079
matter, okay, as long as
they got the intention. Okay. Good.

381
00:25:41.920 --> 00:25:45.799
One of the other things is what
about doing random acts of kindness?

382
00:25:45.920 --> 00:25:48.799
Ah? Yes, just random.
It doesn't have to be at the end

383
00:25:48.839 --> 00:25:52.240
of the year where so many clients
now are doing these holiday parties and something

384
00:25:52.240 --> 00:25:56.920
else. What if you just like
donated to the company's favorite charity, or

385
00:25:56.920 --> 00:26:00.920
what if you did something that gains
back and it was just random. Nobody

386
00:26:00.960 --> 00:26:06.799
asked you to just happenstance. One
of the new client thank you is that

387
00:26:06.880 --> 00:26:11.119
I really enjoy is customize ice cream
and they deliver it to the client and

388
00:26:11.160 --> 00:26:14.480
you can write what you want and
they will print it on the pints of

389
00:26:14.519 --> 00:26:18.240
ice cream. And so I just
sent it to them so they could have

390
00:26:18.279 --> 00:26:22.359
a sun Day and in my thanks
and so they printed that on the front

391
00:26:22.559 --> 00:26:26.039
and then it sent them all the
little items and I didn't have to do

392
00:26:26.079 --> 00:26:29.119
a thing, but I got to
craft the message. And it wasn't because

393
00:26:29.119 --> 00:26:30.920
they were my contract or anything.
It was just because I wanted to tell

394
00:26:30.960 --> 00:26:36.279
them that I appreciated them. And
then getting their custom ordered flavored ice creams

395
00:26:36.279 --> 00:26:38.440
with their name on it made them
feel really great and special. Oh,

396
00:26:38.519 --> 00:26:42.119
that is incredibly special. And for
me, when you talk about random acts

397
00:26:42.119 --> 00:26:47.279
of kindness, one of the things
I think about is my whole life purpose

398
00:26:47.279 --> 00:26:49.720
that I walk through life personally,
professionally everywhere I go. It's just who

399
00:26:49.720 --> 00:26:53.559
I am is I'm about uplifting humanity. That's what I care about, and

400
00:26:55.119 --> 00:26:57.559
I want to sprinkle that magic dust
everywhere that I go. So what I

401
00:26:57.640 --> 00:27:00.720
will oftentimes do and help the share. I'm not doing this because I want

402
00:27:00.720 --> 00:27:03.839
something in return. I just can't
help it. Is that when I'm out

403
00:27:03.880 --> 00:27:07.240
and about and I noticed somebody that
I feel like I want to recognize somehow,

404
00:27:07.720 --> 00:27:11.559
I will just come up and I
will just say is directly and generally

405
00:27:11.599 --> 00:27:15.000
as I can what it is that
I appreciate. Like I might say too.

406
00:27:15.200 --> 00:27:18.599
I've said to many many women,
you look beautiful today, and it's

407
00:27:18.640 --> 00:27:23.960
amazing to me. Their response is
they are generally overwhelmed by that. It's

408
00:27:23.960 --> 00:27:26.599
like they're they're really moved by that. And I think, gosh, that's

409
00:27:26.640 --> 00:27:30.599
all it takes to really amaze people
is to simply give them a real,

410
00:27:30.759 --> 00:27:34.119
genuine compliment. I don't want anything
in return, not looking for anything.

411
00:27:34.319 --> 00:27:40.440
I just want to recognize you,
and you see them really almost just undone

412
00:27:40.480 --> 00:27:44.240
by that. It's so easy,
the random acts of kindness. Yeah,

413
00:27:44.279 --> 00:27:47.680
it's like your ability is like huge
to be able to do that, to

414
00:27:47.759 --> 00:27:51.680
touch people. When you're saying in
my office that she leaves sparkle everywhere she

415
00:27:51.759 --> 00:27:53.880
goes, it's kind of like that. I just visualize you with your sparkle.

416
00:27:55.000 --> 00:27:56.240
Yeah, just going around and giving
everybody a little sparkle for you.

417
00:27:56.599 --> 00:28:00.519
And I like that. That's how
I like to roll through life. Not

418
00:28:00.519 --> 00:28:03.440
everybody appreciates that about me, but
I like it, and that's how I

419
00:28:03.480 --> 00:28:04.279
tend to go. I can't help, but it is who I am.

420
00:28:04.680 --> 00:28:08.119
That's a funny part because you and
I are both very different. Noess,

421
00:28:08.160 --> 00:28:12.920
I'm an introvert in an extrovert world, and so you're an extrovert an extrovert

422
00:28:14.000 --> 00:28:15.839
world. And for you to go
up and talk to somebody, it's like,

423
00:28:15.920 --> 00:28:18.359
oh, no big deal. For
me, I'm like, oh,

424
00:28:18.400 --> 00:28:22.000
do I really have to go talk
to one more person? But I know

425
00:28:22.079 --> 00:28:23.920
that I have to make the effort
to do that, and so I am

426
00:28:25.039 --> 00:28:29.960
very choose wisely and know that I
can make a difference for that person because

427
00:28:30.000 --> 00:28:32.960
I know how much effort. So
all you introverts out there, it is

428
00:28:33.079 --> 00:28:36.319
possible to live in an extrovert world. You just got to work at it.

429
00:28:36.960 --> 00:28:41.799
That's exactly right. Yeah, let's
see. One of my others is

430
00:28:41.880 --> 00:28:42.799
I read a lot of books,
and I get a lot of books from

431
00:28:42.839 --> 00:28:49.160
Amazon from other authors asking me to
do like a review until Amazon delivers regularly

432
00:28:49.200 --> 00:28:52.160
and under that guys, I try
to tell my husband that it's other books

433
00:28:53.400 --> 00:28:56.599
might be a real fancy pair of
shoes. I don't know, but I

434
00:28:56.640 --> 00:29:00.720
get these books and I have this
opportunity to read them and at least do

435
00:29:00.799 --> 00:29:06.880
a review. I love the idea
of sharing books that you think are impactful

436
00:29:07.359 --> 00:29:11.880
with your clients, your co workers
know anyone else, because they may not

437
00:29:11.920 --> 00:29:15.359
come across that same book, but
that message is important for them. And

438
00:29:15.559 --> 00:29:18.799
I've had so many people get excited
when that book shows up in the mail

439
00:29:18.400 --> 00:29:22.680
or I asked them do they read
on iPad or a kindle? I can

440
00:29:22.720 --> 00:29:26.559
just send them a link to it
and buy that for them because I found

441
00:29:26.599 --> 00:29:30.519
that book had some nuggets of information
that they may want. And I never

442
00:29:30.559 --> 00:29:33.200
send my book. I never sent
my book because I always highlight and star

443
00:29:33.400 --> 00:29:37.920
all these pages. So I send
them a new copy and I just leave

444
00:29:37.960 --> 00:29:41.759
them a little note of what I
found really might connect for them. I

445
00:29:41.839 --> 00:29:45.240
have to weigh on that in a
couple fronts. One, you have sent

446
00:29:45.359 --> 00:29:48.640
me books before. You have sent
me books that I have really really appreciated

447
00:29:48.680 --> 00:29:53.160
and really made a profound difference to
me, and you're right when I receive

448
00:29:53.240 --> 00:29:56.519
them. One you get a special
gift in the mail from Amazon. It's

449
00:29:56.519 --> 00:29:59.359
wrapped and everything. I'm like,
wow, this is so called that I

450
00:29:59.359 --> 00:30:03.480
forget that this book. Oh that's
a gift. Wow. So there's that.

451
00:30:03.640 --> 00:30:07.200
And then the other thing is too
is as of getting to host the

452
00:30:07.279 --> 00:30:10.359
show, a lot of my guests
who are authors will send me their book

453
00:30:10.400 --> 00:30:12.839
in advance, and I see that
as a gift. They've given me their

454
00:30:12.880 --> 00:30:17.640
book, and obviously it's in preparation
for the show, but I see that

455
00:30:17.799 --> 00:30:21.880
as a gift and I'm grateful for
that, and I'm grateful for they're giving

456
00:30:21.920 --> 00:30:25.440
me a piece of themselves that they
poured themselves into and then we get to

457
00:30:25.440 --> 00:30:27.240
talk about it on the air.
It means something to me. Yeah,

458
00:30:27.279 --> 00:30:30.440
that's wonderful to hear. Because I'm
working on two new books, so I'm

459
00:30:30.480 --> 00:30:34.440
really glad to hear that. Okay, good that it doesn't go unnoticed,

460
00:30:34.440 --> 00:30:38.000
so that's wonderful. Never So that's
That's one of the other ones that I

461
00:30:38.039 --> 00:30:42.039
find really helpful. What about when
you're like in a restaurant, you could

462
00:30:42.039 --> 00:30:45.519
be out with a client, it
could be with employees or family members,

463
00:30:45.559 --> 00:30:49.160
and you give a bigger tip than
what they would expect. We recently had

464
00:30:49.200 --> 00:30:56.640
my father in law's eightieth birthday at
a local steakhouse here and it was beyond

465
00:30:56.680 --> 00:31:00.279
phenomenal. So not only did I
write them a note, but I went

466
00:31:00.319 --> 00:31:03.279
online and gave them a great rating
on Facebook. So the power of social

467
00:31:03.359 --> 00:31:07.559
media to use it for good.
And so what happened out of that We

468
00:31:07.599 --> 00:31:11.400
had so much cake left over,
and it was a scrumptious cake that we

469
00:31:11.440 --> 00:31:14.839
had at our wedding party, and
I gave it to the restaurant and all

470
00:31:14.880 --> 00:31:18.559
the staff were so grateful. And
today my husband went in for lunch and

471
00:31:18.960 --> 00:31:25.319
the wine connoisseur came over, the
event manager came over, and they were

472
00:31:25.680 --> 00:31:29.319
so genuinely happy to see him,
even though it was really me, but

473
00:31:29.440 --> 00:31:33.039
that's okay. They were so happy
to see him in gratitude for all the

474
00:31:33.079 --> 00:31:37.680
things that we did to promote them
in a way that I thought might matter

475
00:31:37.759 --> 00:31:42.559
to them. And because I'm very
fortunate and obviously very grateful for the following

476
00:31:42.599 --> 00:31:47.119
I have on my social media,
What a better way that I can actually

477
00:31:47.160 --> 00:31:49.519
send that out and say, you
know, this restaurant did a phenomenal job.

478
00:31:49.599 --> 00:31:55.920
Try them out easy, but it
was impactful. Yeah, And I

479
00:31:55.960 --> 00:31:59.599
think that's another great thing that you're
bringing up, Sherry. Is that right.

480
00:31:59.599 --> 00:32:01.759
We're so quick to complain when we
don't get the service that we want,

481
00:32:01.920 --> 00:32:06.599
But how quick are we to be
able to trigger pull a great social

482
00:32:06.680 --> 00:32:09.279
media message that says, oh my
gosh, this restaurant, these employees rocked

483
00:32:09.319 --> 00:32:14.519
it. Yeah. Yeah, and
it makes a huge difference. We're taking

484
00:32:14.559 --> 00:32:17.920
Salca lessons right now, and God
bless our Sal's instructor. So all I

485
00:32:17.920 --> 00:32:21.200
have to say, and you know, I did a shout out on Facebook

486
00:32:21.200 --> 00:32:22.680
for her because I'm like, I'm
a lefty and she's been doing a great

487
00:32:22.759 --> 00:32:27.960
job, and I just want people
to know that this person really shows up

488
00:32:28.039 --> 00:32:30.480
and she puts up with us for
an hour and she makes us laugh and

489
00:32:30.559 --> 00:32:35.119
we can learn to dance at the
same time. So why not share that

490
00:32:35.200 --> 00:32:38.119
gift with others in a way that
they may be able to receive that and

491
00:32:38.200 --> 00:32:40.160
want to go, Hey, you
know that sounds like fun. Maybe I'll

492
00:32:40.160 --> 00:32:44.400
try to reach out to her.
This might be a little bit of a

493
00:32:44.400 --> 00:32:47.640
stream of consciousness here, Sherry,
so forgive me if it is. But

494
00:32:47.720 --> 00:32:52.960
you're reminding me too of just the
simple value of people just looking your way

495
00:32:53.119 --> 00:32:59.440
and acknowledging you in terms of you
walking down the way or they're walking past

496
00:32:59.519 --> 00:33:02.200
you. I'm amazed how many people
walk past us today and there's no eye

497
00:33:02.200 --> 00:33:05.559
contact. Now, mind, Joe, I'm an extrovert and I don't push

498
00:33:05.640 --> 00:33:08.839
myself on people most of the time. Most of the time you probably witness

499
00:33:08.880 --> 00:33:14.480
otherwise. But what I'm getting at
is, when I think again back on

500
00:33:14.720 --> 00:33:20.279
the workplaces, I've done many many
employee engagement surveys and done the rollout,

501
00:33:20.279 --> 00:33:24.680
and of course the number one variable
for most organizations is people want to be

502
00:33:24.759 --> 00:33:30.240
valued and appreciated. And I remember
distinctly there was an organization that we were

503
00:33:30.240 --> 00:33:35.359
working with years ago and they got
low scores on their engagement and the qualitative

504
00:33:35.440 --> 00:33:40.240
commentary was nobody even says hello here, wow, The executives walk down the

505
00:33:40.319 --> 00:33:45.279
hall and they're in their their notebooks
and their calendars and they don't even look

506
00:33:45.359 --> 00:33:47.960
up to notice that I've passed by. And I feel so small and so

507
00:33:49.400 --> 00:33:53.000
insignificant, right, and so that
simple thing of just even saying hello to

508
00:33:53.079 --> 00:33:59.200
someone can be immeasurable in terms of
impact. Yeah, years ago, I

509
00:33:59.240 --> 00:34:02.880
was working with one of my clients. It's a tribal nation, and the

510
00:34:02.920 --> 00:34:07.199
CFO would walk down the hallway with
purpose and very driven, and he'd have

511
00:34:07.239 --> 00:34:10.639
his head down and he would like
storm through the hallway. Well, even

512
00:34:10.679 --> 00:34:15.079
that body language didn't show that he
was open. Everybody was afraid of him,

513
00:34:15.400 --> 00:34:19.519
when actually he was a very nice, approachable person. But you had

514
00:34:19.559 --> 00:34:22.119
to get him away from the hallway
because he was walking to his next meeting.

515
00:34:22.400 --> 00:34:27.559
And once we helped him understand,
if you stand up stead it hunched

516
00:34:27.559 --> 00:34:30.199
over, well, you'll have a
better posture and two people will talk to

517
00:34:30.280 --> 00:34:35.519
you because you look very scary and
unapproachable, and so stand up, be

518
00:34:35.639 --> 00:34:38.079
open. And it's like the way
we're sitting right now. We're not sitting

519
00:34:38.199 --> 00:34:43.239
behind a desk or I think we're
sitting side by side. Employees love that.

520
00:34:43.519 --> 00:34:46.079
Then they don't feel like they're being
dictated to when they show up into

521
00:34:46.079 --> 00:34:50.599
their boss's office, they're just having
a conversation and you're another human being.

522
00:34:50.719 --> 00:34:53.559
Imagine that you're not like the boss. So when it come out from behind

523
00:34:53.559 --> 00:34:55.719
the desk, sit in front of
me, sit together with me. What

524
00:34:55.840 --> 00:35:00.360
a concept. And I don't know
how many other points do you have to

525
00:35:00.400 --> 00:35:01.639
cover? Because I was going to
try into one more thing to go right

526
00:35:01.679 --> 00:35:04.960
here. So one other thing that
I want to say about what you just

527
00:35:05.000 --> 00:35:07.840
said there is And the great thing
that each of us do coaching, in

528
00:35:07.920 --> 00:35:12.199
terms of being an executive coach or
a leadership coach, is so much of

529
00:35:12.239 --> 00:35:15.960
what we tend to do is we
help people put the mirrut for themselves right

530
00:35:15.440 --> 00:35:20.119
so they can reveal what it is
that they're doing and then start to unpack

531
00:35:20.239 --> 00:35:22.159
how is that impacting people? And
is it getting the results that you really

532
00:35:22.159 --> 00:35:25.119
want? Do you know that when
you storm down the hall like this,

533
00:35:25.199 --> 00:35:29.440
that people the message you're giving them
is that maybe I don't know, it

534
00:35:29.599 --> 00:35:32.159
wasn't there, You're not important,
I'm really busy. I'm monetaire. And

535
00:35:32.440 --> 00:35:37.559
for some people that kind of energy
is really intimidating, very scary for others.

536
00:35:37.639 --> 00:35:39.840
For others it's like, that's kind
of exciting and I like the competitive

537
00:35:39.960 --> 00:35:44.079
edge to it. But so what
I also want to get to is that

538
00:35:44.760 --> 00:35:50.000
to be able to practice gratitude as
leaders, sometimes it does help to be

539
00:35:50.039 --> 00:35:52.039
able to get some perspective from other
people, whether it's a coach or somebody

540
00:35:52.039 --> 00:35:55.920
else in your organization, to be
able to hear how do we tend to

541
00:35:55.920 --> 00:36:00.280
show up for people? Do we
tend to show up as demanding? Or

542
00:36:00.519 --> 00:36:02.760
when we do say what we think
is gratitude, does it come off that

543
00:36:02.840 --> 00:36:07.400
way? Do people see it as
a great message that they're moved by and

544
00:36:07.440 --> 00:36:09.559
inspired by, or does it come
off as shallow? Right? Because you

545
00:36:09.599 --> 00:36:15.719
want something so helping people to get
really present to how it is there showing

546
00:36:15.840 --> 00:36:20.719
up and is that the impact that
they really want in terms of adding in

547
00:36:20.800 --> 00:36:23.079
this kind of a gratitude mindset is
I think really important, really critical.

548
00:36:23.400 --> 00:36:29.519
Absolutely one of my friends who's a
very good counselor and she does a lot

549
00:36:29.559 --> 00:36:32.320
of work with women, she says, put down the magnifying glass and pick

550
00:36:32.360 --> 00:36:37.599
up the mirror, and just that
visual for me is just huge because it

551
00:36:37.679 --> 00:36:43.360
is it takes a strong leader in
person and professional to want to hear feedback

552
00:36:43.519 --> 00:36:47.199
and then to actually take it and
do something with it, because it does

553
00:36:47.239 --> 00:36:50.679
sting at first, and a lot
of them kind of like go ooh,

554
00:36:50.960 --> 00:36:52.360
really, am I really like that? And then, like you said,

555
00:36:52.400 --> 00:36:54.880
it's like, what do we want
to be known for? What are we

556
00:36:54.920 --> 00:36:59.559
going to do differently? And that's
when they have that opportunity. They're looking

557
00:36:59.599 --> 00:37:05.280
in the mirror choose mm hmm.
You know again that goes back to the

558
00:37:05.360 --> 00:37:07.840
choice thing. And I want to
tell just a short little story here,

559
00:37:07.239 --> 00:37:10.639
and that it has to do with, you know, when we can inculcate

560
00:37:10.639 --> 00:37:15.199
this idea of look that back to
the lens, how it is do we

561
00:37:15.360 --> 00:37:19.840
do? We choose to see people? Probably the most amazing person to me

562
00:37:19.960 --> 00:37:22.760
in my life, and I've had
several of them, so it's hard to

563
00:37:22.800 --> 00:37:25.840
choose. But my maternal grandmother,
very special woman to me. She's been

564
00:37:25.920 --> 00:37:30.400
gone from many, many years,
but I used to write her love letters

565
00:37:30.400 --> 00:37:35.800
and they would be addressed to the
two It said two t O the most

566
00:37:35.920 --> 00:37:40.960
amazing grandmother on the planet po box
one three six call Bill Washington, blah

567
00:37:40.960 --> 00:37:45.639
blah. And she would get these
letters. And back then I guess I

568
00:37:45.679 --> 00:37:47.880
could write legibly enough she could actually
read them. But she would call me

569
00:37:47.920 --> 00:37:51.480
on the phone and she said to
me, she would say, you sure

570
00:37:51.599 --> 00:37:55.480
know how to make a little old
lady feel special and right, And that's

571
00:37:55.519 --> 00:37:59.679
the whole point. I'm like,
you deserve that. How many years that

572
00:37:59.719 --> 00:38:02.519
you have made me feel special?
So that practice of really being able to

573
00:38:02.519 --> 00:38:07.840
take that looking glass and really aim
it on the other person in a way

574
00:38:07.840 --> 00:38:12.320
that you can deliver a message that
really lands for them. Absolutely, that's

575
00:38:12.480 --> 00:38:15.000
very touching. I hope to be
that kind of grams for my granddaughter.

576
00:38:15.320 --> 00:38:19.079
And if she doesn't think so,
I'll help her realize it. And yeah,

577
00:38:19.199 --> 00:38:22.360
that's right, we'll help you presence
that. Yeah, and you know

578
00:38:22.440 --> 00:38:24.960
as to that. And it's funny. I'm teaching a class right now,

579
00:38:25.079 --> 00:38:29.800
so their Methodist university, and it's
an internship class, and the students are

580
00:38:29.840 --> 00:38:34.159
actually required in their report to presence
what they think they did well that week.

581
00:38:34.199 --> 00:38:36.360
And part of the reason they do
that is because their boss has to

582
00:38:36.400 --> 00:38:39.760
actually see it. And sometimes it's
important to be able to remind the boss

583
00:38:39.800 --> 00:38:43.559
just what it is that we do
well. Yes, maybe they missed it

584
00:38:43.679 --> 00:38:45.559
or maybe it didn't register for them
as something all that great. And that's

585
00:38:45.559 --> 00:38:49.119
the whole reason that I have them
write these reports and get their boss to

586
00:38:49.159 --> 00:38:52.800
sign it is because it opens the
channel of communication between the employee and the

587
00:38:52.840 --> 00:38:54.679
boss. Yes, and that's a
lot better than waiting until the end of

588
00:38:54.719 --> 00:38:59.719
the year to do a performance appraisal
when they don't remember all the great stuff.

589
00:39:00.079 --> 00:39:02.960
You need to keep your own woohoo
box and your own reports. I

590
00:39:04.000 --> 00:39:07.320
have a love box at home,
and when a client or a friend sends

591
00:39:07.320 --> 00:39:08.480
me a card and I know I've
got lots of yours in there, I

592
00:39:08.599 --> 00:39:12.039
just put it in there. And
when I'm feeling like I need a little

593
00:39:12.159 --> 00:39:15.079
juice or pick me up, I
open my love box and it gives me

594
00:39:15.159 --> 00:39:19.639
that I actually have one of those
love boxes too. Here we are,

595
00:39:19.760 --> 00:39:22.800
it's time for another break. I'm
a last Cortez you host. We've been

596
00:39:22.800 --> 00:39:24.440
on the air with Sherry Elliot Ury, who is an author, speaker,

597
00:39:24.480 --> 00:39:28.639
coach, and trainer in the area
of human resources and talent management. She

598
00:39:28.800 --> 00:39:32.639
is the author of Ties to Tattoos, Turning generational differences into competitive advantage,

599
00:39:32.719 --> 00:39:36.639
and also the book called You Can
Have It All, just not all at

600
00:39:36.639 --> 00:39:38.519
once. He joined us today from
right here next to me in my Dallas

601
00:39:38.559 --> 00:39:43.920
office studio After the break will continue
our conversation about gratitude and the power it

602
00:39:43.960 --> 00:40:00.519
can impact within organizations. Stay with
us, We'll be right back. Freend

603
00:40:00.599 --> 00:40:06.039
us on Facebook to keep up with
what's empowering the world. Voice America Empowerment

604
00:40:06.159 --> 00:40:12.639
certain Alice Cortes is a speaker and
engagement and development catalyst. She designs and

605
00:40:12.719 --> 00:40:17.239
delivers professional development, leadership and engagement
workshops and can bring her expertise to your

606
00:40:17.320 --> 00:40:22.679
organization. She will help ignite meaningful
development within your workforce that will increase employee

607
00:40:22.719 --> 00:40:28.199
engagement, performance and retention. To
learn more or to invite Elise to speak

608
00:40:28.199 --> 00:40:32.760
to your organization, please visit her
at www dot Elisecortes dot com. She

609
00:40:32.840 --> 00:40:38.840
would welcome the opportunity to help get
your employees working on purpose. We're making

610
00:40:38.880 --> 00:40:43.920
it easier to listen to the Voice
America Talk radio Network wherever you go.

611
00:40:44.119 --> 00:40:46.599
In addition to listening live, you
can check out information about your favorite talk

612
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614
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615
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Appworld or Android market and get ready
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616
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powered by air Cast. Follow us
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617
00:41:10.480 --> 00:41:23.760
America Empowerment. This is Working on
Purpose with Elise Cortes. To reach our

618
00:41:23.800 --> 00:41:29.159
program today, please call in to
one triple eight three four six nine one

619
00:41:29.199 --> 00:41:32.880
four one. Again that's one triple
eight three four six nine one four one.

620
00:41:34.280 --> 00:41:38.079
You may also send an email to
Elise A. L i Se at

621
00:41:38.199 --> 00:41:47.519
Elisecortes dot com. Now back to
Working on Purpose. Thanks for staying with

622
00:41:47.679 --> 00:41:51.559
listen, and welcome back to Working
on Purpose if you're just tuning in.

623
00:41:51.639 --> 00:41:53.800
My guest is Sherry Elliot Yuri,
who is an author, speaker, coach,

624
00:41:53.840 --> 00:41:58.480
and trainer in the area of human
resources and talent management. She's the

625
00:41:58.519 --> 00:42:02.719
author of Ties to Tattoo, turning
generational differences into competitive advantage, and also

626
00:42:02.760 --> 00:42:06.360
the book called You Can Have It
All, just not all at once.

627
00:42:06.599 --> 00:42:09.360
I'm your host at Las Cortes.
So for this final segment here, Sherry,

628
00:42:09.400 --> 00:42:14.079
I wanted to kick it off with
this notion of within organizations, how

629
00:42:14.199 --> 00:42:21.480
leaders can use the power of gratitude
to really enroll and inspire people to perform

630
00:42:21.519 --> 00:42:25.840
at a higher level or to continue
performing when it's tough. So what I'm

631
00:42:25.880 --> 00:42:30.360
reminded of is that the work that
we do it insigney and we do a

632
00:42:30.400 --> 00:42:36.559
lot of breakthrough project work, organizational
transformation work, wherein an organization has identified

633
00:42:36.840 --> 00:42:39.760
a critical business imperator that they need
to get done, they need to accomplish

634
00:42:39.800 --> 00:42:44.440
they promised you to the shareholders or
various other people, and it's going to

635
00:42:44.599 --> 00:42:50.159
really take something in the organization to
move against the drift and really enable and

636
00:42:50.199 --> 00:42:53.480
empower people to act and think differently
to be able to produce that result.

637
00:42:54.119 --> 00:42:58.519
And so oftentimes when we're doing our
coaching with the individual leaders that are powering

638
00:42:58.519 --> 00:43:01.800
those particular projects, it gets tiring, right, it gets really tiring.

639
00:43:02.119 --> 00:43:06.760
And so part of what we'll oftentimes
find yourselves doing in the coaching sessions is

640
00:43:06.920 --> 00:43:09.360
we ask, what have you done
lately to be able to thank your team

641
00:43:09.440 --> 00:43:15.079
for all the amazing work that they've
done. Oh my gosh, I haven't

642
00:43:15.199 --> 00:43:19.039
really done very much. We've been
so busy. Totally get that, totally

643
00:43:19.119 --> 00:43:22.159
understand that, right. However,
what if you just simply did a little

644
00:43:22.159 --> 00:43:25.599
event something to be something that brought
them together, that was fun and cheerful.

645
00:43:25.599 --> 00:43:29.880
You got them together around bowling or
a picnic or something to be able

646
00:43:29.920 --> 00:43:31.800
to show them, hey, you
matter, we really appreciate you. Let's

647
00:43:31.840 --> 00:43:36.400
do something fun and celebrate. So
I wanted to kick that off for this

648
00:43:36.440 --> 00:43:37.360
part of the segment. I know
you had a few other things that you

649
00:43:37.400 --> 00:43:42.239
wanted to talk about, but to
me, that's another example of how leaders

650
00:43:42.559 --> 00:43:45.519
can show gratitude in terms of how
they lead to make a difference in their

651
00:43:45.519 --> 00:43:51.320
teams. Especially over the holidays.
Everybody's got their own kind of stress going

652
00:43:51.360 --> 00:43:54.480
on, whether it's just work related
they might have. I know, I

653
00:43:54.519 --> 00:43:58.840
worked for a domestic violent shelter and
that was actually their biggest time of year

654
00:43:59.719 --> 00:44:04.320
is making sure families had Christmas,
and they don't close. Shelters don't close

655
00:44:04.360 --> 00:44:07.480
twenty four to seven. So it
was really important that we gave the staff

656
00:44:07.519 --> 00:44:12.639
some time off. And you know, I would hell babies for instance,

657
00:44:12.679 --> 00:44:15.800
but they got to take some time
off. They got taken out for lunch,

658
00:44:15.119 --> 00:44:17.760
and so even just something as simple
as that going hey, you know

659
00:44:17.800 --> 00:44:22.960
what, we know you're working really
hard through this season and we really appreciate

660
00:44:22.000 --> 00:44:25.920
it. Can we get you lunch
and it really makes a difference for them

661
00:44:27.360 --> 00:44:30.880
just to have that opportunity, and
that means it shows you're paying attention to

662
00:44:30.920 --> 00:44:35.719
what they're experiencing, not from your
level, but from their level. You're

663
00:44:35.760 --> 00:44:38.159
reminding me of something that's fun for
me. You brought me right back to

664
00:44:38.519 --> 00:44:45.599
nineteen ninety eight Seattle, Washington.
I was at that time selling information technology

665
00:44:45.639 --> 00:44:51.519
staffing services. So I'd go and
call out on it leaders who needed staffing,

666
00:44:51.719 --> 00:44:54.079
usually augmented or contract staffing, and
I would do one of two things

667
00:44:54.079 --> 00:44:59.920
Sherring speaking of food, is I
would either or on the lunch hour.

668
00:45:00.000 --> 00:45:01.880
I knew one of my hiring managers
was, you know, probably heads down

669
00:45:01.920 --> 00:45:04.920
in a project. I would call
them up and say, what do you

670
00:45:04.960 --> 00:45:07.519
want to date Chinese or Vietnamese.
I picked it up for you and I'd

671
00:45:07.559 --> 00:45:09.719
bring it. And it was a
way to thank them for their business,

672
00:45:09.840 --> 00:45:14.639
thank them for being a client of
mine, for entrusting me with your with

673
00:45:14.840 --> 00:45:19.320
your business and letting me serve you
in this way. So it wasn't hard,

674
00:45:19.320 --> 00:45:22.559
but it took just it just took
being a little intentional. The other

675
00:45:22.599 --> 00:45:27.000
really fun thing that I would do
oftentimes is this was a way of business

676
00:45:27.000 --> 00:45:29.800
development. So those of you who
are in business development are sales. This

677
00:45:29.880 --> 00:45:31.639
is for you. So on Friday
afternoon, I make a bunch of calls

678
00:45:31.679 --> 00:45:36.440
and I would call my prospects that
I wanted to see on Monday, leave

679
00:45:36.480 --> 00:45:37.760
a message saying, hey, I'm
going to be hery on Monday. I'll

680
00:45:37.760 --> 00:45:40.960
come by and see you. It's
a Laice Cortes from x y Z company.

681
00:45:42.440 --> 00:45:45.119
Sunday night, I would be at
home and I would make a whole

682
00:45:45.119 --> 00:45:50.119
bunch of homemade cookies and I put
them in this cloth lined basket. In

683
00:45:50.159 --> 00:45:52.639
the next morning, i'd show up
at their place of business and I would

684
00:45:52.679 --> 00:45:54.800
say, Hey, I'm here to
see Bob Jones or whoever else it was.

685
00:45:55.360 --> 00:46:00.159
And I would set my cookies down
in front the receptionist and they would

686
00:46:00.159 --> 00:46:01.960
say, do you have an appointment? And I would say, well,

687
00:46:02.000 --> 00:46:06.679
I think he's expecting me because I
left a message right and the cookies were

688
00:46:06.679 --> 00:46:09.639
there, wafting wafting right. And
she would call and she would say,

689
00:46:10.440 --> 00:46:15.400
Bob, there's an at least Cortez
here to see you. She has cookies,

690
00:46:15.599 --> 00:46:20.039
and they would let me in right. But it was a way to

691
00:46:20.079 --> 00:46:23.320
be able to sort of thank in
advance for the opportunity to see them.

692
00:46:23.440 --> 00:46:27.559
And it's amazing what food can do
in that way. Oh yeah, did

693
00:46:27.599 --> 00:46:30.559
you know I brought you a plate
of cookies tonight? Yes, I do,

694
00:46:30.079 --> 00:46:32.119
Yes, I do. So.
Yeah, food is a way of

695
00:46:32.119 --> 00:46:37.280
showing love sometimes and appreciation. So
what better way than that, I don't

696
00:46:37.360 --> 00:46:40.400
know. I think that having grown
up in the restaurant business. First,

697
00:46:40.440 --> 00:46:45.320
my parents were farmers, and of
course so we created right we were actually

698
00:46:45.239 --> 00:46:50.760
raising wheat and sugar beets to feed
families, and then later on we got

699
00:46:50.800 --> 00:46:52.559
in the restaurant business, and so
there is something about the whole food thing,

700
00:46:52.559 --> 00:46:55.719
and I'm certain that's a big reason
that I still love to host Thanksgiving

701
00:46:55.760 --> 00:47:00.320
the way that I do. Absolutely
my first job and owning a business was

702
00:47:00.360 --> 00:47:04.960
a catering company. So I think
that's why we have so many different connections

703
00:47:05.000 --> 00:47:07.079
that way. You and I.
I don't think I know how to make

704
00:47:07.119 --> 00:47:10.119
mashed potatoes for less than fifty and
you don't know how to throw Thanksgiving for

705
00:47:10.199 --> 00:47:13.920
less than one hundred. So you
know, it's just inherent in who we

706
00:47:13.960 --> 00:47:19.880
are. Yeah, yeah, and
it's exhausting, right, but it's a

707
00:47:19.920 --> 00:47:22.320
true labor of love. And so
you know, however, it is that

708
00:47:22.360 --> 00:47:27.000
we presence ourselves to be able to
connect with people in our lives, and

709
00:47:27.000 --> 00:47:29.960
this is true for us as colleagues, right to be able to thank our

710
00:47:30.000 --> 00:47:34.000
colleagues for an amazing work. I
work with some amazing people, Sharry and

711
00:47:34.079 --> 00:47:37.119
a lot of the consultants. I'm
so proud to call them my associates,

712
00:47:37.119 --> 00:47:42.920
and they do profound amazing work.
Their ability to look my direction, see

713
00:47:42.960 --> 00:47:47.440
me and thank me for being their
colleague and helping them deliver something is truly

714
00:47:47.480 --> 00:47:51.280
astounding to me. That they have
the presence to be able to say that

715
00:47:51.360 --> 00:47:54.039
to me in a way that really
moves me makes a real difference in how

716
00:47:54.039 --> 00:47:57.760
I show up for work too,
absolutely, And you know, I thought

717
00:47:57.800 --> 00:48:00.679
about one another example. I get
requests just like you do. Do we

718
00:48:00.760 --> 00:48:05.719
know anybody who would be good on
your radio show or as another speaker?

719
00:48:06.320 --> 00:48:09.840
And referring to somebody we know and
trust is also a way of saying,

720
00:48:09.840 --> 00:48:12.960
you know what they matter to me. They're important to me, and I

721
00:48:13.039 --> 00:48:15.320
know they'll do a great job.
And that's a huge compliment. You may

722
00:48:15.320 --> 00:48:21.000
not always know it, but surrounding
yourself with teams of professionals that you know

723
00:48:21.119 --> 00:48:25.239
you can help your clients or partners
out by giving them referrals to somebody has

724
00:48:25.280 --> 00:48:29.400
really going to take care of them. It's a compliment, especially in the

725
00:48:29.440 --> 00:48:34.679
business society, it is, and
that it also reminds me too of just,

726
00:48:34.760 --> 00:48:37.320
you know, the notion of being
of service to people, whether you

727
00:48:37.360 --> 00:48:42.559
employ a servant leadership mentality or however
it is that you see your faith informing

728
00:48:42.679 --> 00:48:45.840
how you roll through life. But
to be of service to someone is it,

729
00:48:45.960 --> 00:48:50.360
I think a fantastic way to be
able to illustrate who you are,

730
00:48:50.559 --> 00:48:54.440
express yourself and also to illustrate your
gratitude for getting to be connected to that

731
00:48:54.480 --> 00:48:58.519
person. Yeah, yeah, that's
great. Yeah. Yeah. One of

732
00:48:58.559 --> 00:49:01.079
the other things that when I was
doing my research of some of the things

733
00:49:01.079 --> 00:49:06.440
that I did, I actually googled
it on more because I knew there was

734
00:49:06.480 --> 00:49:08.880
more. And one of the things
that I never thought of is showing our

735
00:49:09.000 --> 00:49:13.800
self gratitude. I was like,
I saw that, and I was like

736
00:49:13.880 --> 00:49:16.639
what, say what? And I'm
learning to have I joke and say,

737
00:49:16.639 --> 00:49:20.559
my boundaries are sticks right now,
but they're getting better. They're getting a

738
00:49:20.679 --> 00:49:23.039
stronger fence. They're not like going
to be a little sticks for long to

739
00:49:23.079 --> 00:49:27.719
watch out world. But one of
the things I was really surprised and it

740
00:49:27.760 --> 00:49:31.719
didn't even occur to me. Is
what about telling ourselves or doing something for

741
00:49:31.800 --> 00:49:37.199
ourselves that really empowers and lights us
up so we can show up that way

742
00:49:37.239 --> 00:49:40.239
in the world, Because when we're
down, we're tired, and you know,

743
00:49:40.280 --> 00:49:45.400
we're overworked, it's hard to have
sparkle and magic and glow when we

744
00:49:45.440 --> 00:49:50.519
don't tell ourselves how great we are. Oh my gosh, you are so

745
00:49:50.800 --> 00:49:53.000
right. And the few times when
I think to do that for myself,

746
00:49:53.039 --> 00:49:58.239
the difference it really makes is is, as I like to say, immeasurable,

747
00:49:58.760 --> 00:50:01.519
and I do do that sometimes times
when I need to intentionally alter how

748
00:50:01.559 --> 00:50:05.880
something occurs for me, how a
situation, an opportunity, how I even

749
00:50:05.920 --> 00:50:08.079
occur for myself in a situation because
I need to be able to perform,

750
00:50:08.519 --> 00:50:12.280
or I want to have a different
outcome, or I want just a different

751
00:50:12.280 --> 00:50:15.960
experience. And I catch myself went, okay, Cortes, just to sack

752
00:50:15.000 --> 00:50:19.480
hold on here, this is what's
what you've done well, and this is

753
00:50:19.519 --> 00:50:22.239
what I think you should be happy
about it, grateful for And so you're

754
00:50:22.320 --> 00:50:28.280
right, there's something about that that
totally alters my whole experience of myself and

755
00:50:28.320 --> 00:50:31.280
how whatever it is that I'm connected
to Yes, absolutely, and it is.

756
00:50:31.320 --> 00:50:35.360
It's a powerful way to show up
and it's just a small thing.

757
00:50:35.400 --> 00:50:37.559
It's like going, Okay, what
do I need and how can I change

758
00:50:37.599 --> 00:50:42.760
something for myself so that I can
be more of service to others. You

759
00:50:42.760 --> 00:50:45.840
Know what I think about with that
is I think about again, in the

760
00:50:45.840 --> 00:50:51.360
individual coaching sessions that I've been privileged
to do, is we do ask our

761
00:50:51.400 --> 00:50:55.360
clients tell us about the wins that
you've had, and usually more often than

762
00:50:55.360 --> 00:50:59.159
not, the women have a harder
time conjuring up what they did well,

763
00:50:59.440 --> 00:51:02.400
claiming that they did well, and
there's so much power when they can.

764
00:51:02.519 --> 00:51:07.719
We can actually get them to language
and claim you know what. Today I

765
00:51:07.760 --> 00:51:10.639
spoke in front of a crowd of
one hundred and fifty people and I rocked

766
00:51:10.639 --> 00:51:14.360
it. The message was there and
they got it, and I'm so excited

767
00:51:14.360 --> 00:51:16.079
and I feel so great about my
performance and who I was in that moment.

768
00:51:17.000 --> 00:51:21.159
And we have to usually encourage them
to do that, but when they

769
00:51:21.239 --> 00:51:24.199
do the power of that is so
incredible. Yew. That brings me back

770
00:51:24.239 --> 00:51:28.639
to just acknowledgment. I had dinner
with a friend last night and she was

771
00:51:28.719 --> 00:51:31.159
leaving and she was telling me,
and she's just like mid forty. She

772
00:51:31.199 --> 00:51:35.000
said, I'm going back to school
to get my degree, and she's like,

773
00:51:36.039 --> 00:51:37.159
you know, I might as well
start now. But she was kind

774
00:51:37.159 --> 00:51:39.280
of like, she goes, I'm
a little embarrassed. And I turned to

775
00:51:39.280 --> 00:51:42.440
her and I was getting ready to
walk to my car, and I said,

776
00:51:42.920 --> 00:51:46.559
don't be embarrassed, be proud.
Don't be embarrassed to tell people you're

777
00:51:47.159 --> 00:51:52.000
going to be fifty anyway, why
not finish your degree and then you get

778
00:51:52.000 --> 00:51:54.559
to choose something else that you want
to do. But that when that's I

779
00:51:54.599 --> 00:51:58.840
heard those words out of her mouth, it made me do a three sixty

780
00:51:58.840 --> 00:52:01.320
and turn around and go, hold
on a second. I would like you

781
00:52:01.400 --> 00:52:05.440
to think about that and be proud
of it. And that was my small

782
00:52:05.480 --> 00:52:09.039
gift to her, because she was
looking at it from a whole other framework,

783
00:52:10.559 --> 00:52:13.599
and so I was super proud of
her, and I wanted her to

784
00:52:13.639 --> 00:52:16.280
know that, but also for her
to feel that and stand taller with it,

785
00:52:16.440 --> 00:52:20.960
I think it's incredible. Well,
sometimes we do need other people,

786
00:52:21.239 --> 00:52:24.360
or we can certainly benefit of other
people being able to give us another perspective

787
00:52:24.360 --> 00:52:28.239
on something. And I think one
of the things that I appreciate about that,

788
00:52:28.360 --> 00:52:30.280
and I say it when I go
out and speak on my modes of

789
00:52:30.320 --> 00:52:35.840
engagement and my passionate purpose stuff that
I speak from is that to be able

790
00:52:35.920 --> 00:52:39.360
to get another perspective in a way
that lets us continue to rewrite our life

791
00:52:39.400 --> 00:52:45.920
story which includes us as the author
and the main character, is incredible because

792
00:52:45.920 --> 00:52:51.239
we then get the chance to reinvent
or recast ourselves as we accumulate those life

793
00:52:51.239 --> 00:52:54.440
experiences and see things from a differdvantage
point, one that ideally is more grateful

794
00:52:54.440 --> 00:52:59.719
and appreciative. Yeah, absolutely,
And forget me there and forgiving there's another

795
00:52:59.760 --> 00:53:04.280
good. Yeah, absolutely when it's
important. And forgiving ourselves because I know

796
00:53:04.320 --> 00:53:07.840
people are really good at beating themselves
up, and it's forgiveness of self is

797
00:53:07.880 --> 00:53:10.719
important too, and that is a
certain I think forgiveness of self I think

798
00:53:10.960 --> 00:53:15.639
qualifies in the general gratitude camp for
sure. Absolutely. Yeah, it's kind

799
00:53:15.639 --> 00:53:20.960
of taking We started this about energy
in the beginning, but it's taken that

800
00:53:21.119 --> 00:53:24.519
energy of saying what you don't like
about yourself and forgiving yourself to converting it

801
00:53:24.559 --> 00:53:29.000
into what do I do well and
putting that energy out into the universe.

802
00:53:29.840 --> 00:53:31.840
What a difference it makes right,
Really, what a difference it makes when

803
00:53:31.840 --> 00:53:38.480
somebody is literally skipping along because they
feel that energy is positive and strong,

804
00:53:38.599 --> 00:53:43.480
versus feeling beaten down by the world
or by what they think that they missed.

805
00:53:44.039 --> 00:53:45.599
I'll give a quick story about that, your guest for next week.

806
00:53:46.280 --> 00:53:50.400
I met her back in May and
I was sitting at a little local pub

807
00:53:50.519 --> 00:53:53.199
in Frisco and I just finished working
out, so when I was stinky and

808
00:53:53.480 --> 00:53:57.480
you know, all sweaty had no
business being in there, and there was

809
00:53:57.519 --> 00:54:00.360
like this networking thing going on.
And at first was a little ear tatd

810
00:54:00.360 --> 00:54:01.760
by it, because I'm like,
I'm here to like chill out with my

811
00:54:01.800 --> 00:54:06.800
friends. And I look over to
my left and there's this very beautiful woman

812
00:54:06.840 --> 00:54:08.920
and she has this book in her
hand, and I immediately went to the

813
00:54:08.920 --> 00:54:13.880
book and I followed the energy and
went straight to her and I said,

814
00:54:13.960 --> 00:54:15.639
you wrote a book. I want
to know you. And it took me

815
00:54:15.800 --> 00:54:19.719
four or five months to get back
to a place where I could meet with

816
00:54:19.760 --> 00:54:22.239
her in person. But all I
did was pay attention to the energy that

817
00:54:22.280 --> 00:54:27.159
she was giving off, and that
was incredible. It was like the glow,

818
00:54:27.280 --> 00:54:30.360
the magic. But you got to
be aware to take it. Yeah,

819
00:54:30.400 --> 00:54:32.599
and to that end too, in
terms of how it is that we

820
00:54:32.920 --> 00:54:37.440
individuals walk through life. Are we
conscious of how the energy we're putting out

821
00:54:37.480 --> 00:54:42.079
there? Yes, so, Cherry
here, we are already at the end

822
00:54:42.119 --> 00:54:45.880
of the show. I don't know
where the time goes, but last words

823
00:54:45.920 --> 00:54:49.760
you want to give to our listeners
today thirty seconds be present, show up

824
00:54:49.760 --> 00:54:52.960
fully for yourself and everybody else,
and you will make a difference, very

825
00:54:53.000 --> 00:54:58.239
powerful and very succinct. Short,
I'm not knowing for short now. It's

826
00:54:58.239 --> 00:55:01.800
wonderful. It's very wonderful that.
Yes, well, I have so appreciated

827
00:55:01.920 --> 00:55:05.559
as always having you on the show. Every time we talk, I get

828
00:55:05.599 --> 00:55:07.599
something new from you. I see
you differently and more deeply, and I

829
00:55:07.679 --> 00:55:12.440
really appreciate you being here with me
and thanksgiving Eve. Yes, I'm excited.

830
00:55:12.480 --> 00:55:15.280
Thank you. If you want to
learn more about Sherry Elliott Ruri,

831
00:55:15.440 --> 00:55:19.280
the work she does speaking and consulting, or her books, visit her website.

832
00:55:19.320 --> 00:55:23.320
It's generational guru dot com. So
let me spell that for you.

833
00:55:24.000 --> 00:55:30.440
G E N E r A t
I O n A l g U r

834
00:55:30.599 --> 00:55:35.280
U dot com, generational guru dot
com and join us next week when we

835
00:55:35.280 --> 00:55:38.400
talk with Tanya Waring, the founder
of Manifesting Mindset. We'll be talking about

836
00:55:38.400 --> 00:55:42.760
her work teaching executives, entrepreneurs,
and everyday people how to get what they

837
00:55:42.760 --> 00:55:45.880
want in business and life using her
proprietary manifesting process. See you then,

838
00:55:46.039 --> 00:55:49.800
remember that workers at least one third
in our life, So let's work on

839
00:55:49.840 --> 00:55:59.719
purpose. We hope you've enjoyed this
week's program. Be sure to tune into

840
00:56:00.000 --> 00:56:04.719
Working on Purpose featuring your host,
Elise Cortes, every Wednesday at six pm

841
00:56:04.760 --> 00:56:08.760
Eastern Time three pm Pacific Time on
the Voice America Empowerment Channel. This week,

842
00:56:09.000 --> 00:56:12.079
find your life's purpose at work