The Power of Gratitude - Giving Thanks in Life, Work, and Leaders

The Thanksgiving holiday is a great time to remind ourselves of the importance of practicing gratitude across our lives including in business and leadership. Living and working from a place of gratitude allows us to appreciate our colleagues, team,...
The Thanksgiving holiday is a great time to remind ourselves of the importance of practicing gratitude across our lives including in business and leadership. Living and working from a place of gratitude allows us to appreciate our colleagues, team, and clients – and also recognize and acknowledge who they are and what they do. Expressing how people enrich our lives and contribute their efforts to power an organization forward is an essential life skill that improves greatly with practice. Employee engagement research tell us that most people crave being valued and appreciated in the workplace – in fact, it’s often the number one driving factor to engagement and performance. So, looking for ways to incorporate a gratitude approach to living, working, and leading is what this show is all about.
1
00:00:07.320 --> 00:00:11.279
There are some people that make their
work just another thing they have to do,
2
00:00:11.880 --> 00:00:15.320
and there are those that make their
work something that they want to do.
3
00:00:15.880 --> 00:00:20.719
Welcome to Working on Purpose with your
host Elise Cortez. In our program,
4
00:00:20.760 --> 00:00:24.960
we provide guidance and inspiration from those
people who have found deeper meaning and
5
00:00:25.039 --> 00:00:30.359
personal connection to their work life.
It's beyond nine to five. It's working
6
00:00:30.480 --> 00:00:37.399
on Purpose. Now Here is your
host, Elise Cortez. Welcome back to
7
00:00:37.399 --> 00:00:40.000
the Working on Purpose Show. Thanks
for tuning in again this week. I'm
8
00:00:40.000 --> 00:00:43.000
your host, Elise Cortez, joining
you from Dallas, Texas, which is
9
00:00:43.039 --> 00:00:46.600
home base for me. This program
is all about helping people more meaningfully and
10
00:00:46.600 --> 00:00:50.840
productively connect with their work and equipping
organizations to do the same for their employees.
11
00:00:51.119 --> 00:00:54.240
So I bring on guests who have
a particular perspective or experience that I
12
00:00:54.280 --> 00:00:58.240
think expands the conversation about meaningful and
productive work. And I often draw on
13
00:00:58.280 --> 00:01:00.280
the meaning and work research I've been
doing a little last fifteen years, as
14
00:01:00.280 --> 00:01:03.719
well as my own experience consulting,
including the work I do today and in
15
00:01:03.760 --> 00:01:07.359
Singing, which is a global management
consulting firm. I'll get to the program
16
00:01:07.400 --> 00:01:11.120
at just a second, but let
me thank my media partner and sponsor,
17
00:01:11.280 --> 00:01:14.920
jobbing dot com. They are the
leading locally focused job board in the nation
18
00:01:15.120 --> 00:01:18.760
and they are dedicated to helping employers
find quality talent in their own backyard while
19
00:01:18.760 --> 00:01:22.079
giving job seekers control or their search
so they can find work close to home.
20
00:01:22.400 --> 00:01:26.400
Thank you jobbing dot com great partnership. Last week, if you miss
21
00:01:26.480 --> 00:01:29.040
the show live, you can always
catch it via podcast. We were on
22
00:01:29.040 --> 00:01:33.000
the air with Suzanne Brown, who
is a strategic marketing and business consultant,
23
00:01:33.200 --> 00:01:37.439
ted X speaker, and an expert
and advocate for professional part time working moms.
24
00:01:37.519 --> 00:01:42.840
She's also an author in our book
is called Mompowerment Insights from Successful professional
25
00:01:42.879 --> 00:01:46.959
part time Working Moms who balance career
and family and then how Writing it,
26
00:01:47.040 --> 00:01:49.400
she hopes to empower moms to think
differently about their career approach and guide them
27
00:01:49.439 --> 00:01:53.840
on their journey to change their career
model using her own experience and research,
28
00:01:53.879 --> 00:01:57.799
stories, insights and advice in more
than a hundred and ten interviews with professional
29
00:01:57.840 --> 00:02:02.000
part time working moms. This week
we have rather a special episode if we
30
00:02:02.079 --> 00:02:06.920
can with us is Sherry Elliott Eerie, who is an author, speaker,
31
00:02:07.040 --> 00:02:09.960
coach and trainer in the area of
human resources and talent management. She is
32
00:02:09.960 --> 00:02:15.319
the author of Ties to Tattoos,
Turning generational differences into competitive advantage, and
33
00:02:15.439 --> 00:02:19.759
also the book called You Can Have
It All, just not all at once.
34
00:02:20.280 --> 00:02:23.759
And especially special holiday episode we'll be
kicking off the US Thanksgiving holiday,
35
00:02:23.800 --> 00:02:28.080
giving our own thanks for the abundance
in our lives and talking about the power
36
00:02:28.159 --> 00:02:30.560
of gratitude and how it can be
leveraging our personal, professional, and leadership
37
00:02:30.599 --> 00:02:36.680
lives for increased relationship and business results. Sherry Jones just today right here next
38
00:02:36.719 --> 00:02:39.479
to me and my office studio,
Sherry, welcome back to Working on Purpose.
39
00:02:39.800 --> 00:02:44.000
Thank you. I'm so honored to
be here and excited about the topic.
40
00:02:44.159 --> 00:02:46.039
I am too, And as you
know, as we were hatching this
41
00:02:46.080 --> 00:02:51.000
whole idea, we were talking about
how wonderful it is. Thanksgiving is my
42
00:02:51.080 --> 00:02:54.479
favorite holiday, follows my favorite season. You're from Canada and we just finished
43
00:02:54.479 --> 00:02:59.520
Thanksgiving in your country. Correct,
Correct, It's in October. October,
44
00:02:59.599 --> 00:03:02.840
Okay, So to kick us off
for this conversation, I do want to
45
00:03:02.919 --> 00:03:07.120
just presence for our listeners, and
I know we have listeners from all over
46
00:03:07.159 --> 00:03:09.719
the world here who are tuning in. So if this isn't your holiday,
47
00:03:09.719 --> 00:03:15.960
Please just join in and experience it
for me sharing what Thanksgiving means is it
48
00:03:15.039 --> 00:03:20.120
really is a time to gather people
who I care about who are important to
49
00:03:20.159 --> 00:03:22.840
me, or reach out to people
who I can't have next to me and
50
00:03:22.879 --> 00:03:24.599
thank them for being in my life. And so, as you know,
51
00:03:24.680 --> 00:03:28.479
because you've been a part of this
tradition for years, one of the things
52
00:03:28.479 --> 00:03:31.240
I do is I host as many
people who I can get to come to
53
00:03:31.280 --> 00:03:36.280
my house for Thanksgiving, and then
includes people that I've worked with, friends,
54
00:03:36.759 --> 00:03:39.520
people in the community, people I've
served with community service, my friends,
55
00:03:39.599 --> 00:03:45.000
my family, and then of course
anybody who doesn't have a place to
56
00:03:45.039 --> 00:03:47.120
go. And I love that.
So, as you know, Wednesday night
57
00:03:47.240 --> 00:03:51.680
is the big prep night, and
so I under the auspice that we're going
58
00:03:51.719 --> 00:03:53.680
to have a little bit of wine
and do a little bit of work.
59
00:03:53.759 --> 00:03:58.479
I bring in unsuspecting people who are
going to chop celery and carrots and onions
60
00:03:58.520 --> 00:04:01.080
and get everything ready for the day
to I feed them, and my job,
61
00:04:01.120 --> 00:04:03.159
I think is just to top off
their glass and make sure they're having
62
00:04:03.159 --> 00:04:08.319
a good time. But that's the
kickoff to the holiday. And then Thanksgiving
63
00:04:08.400 --> 00:04:14.599
is a beautiful day for me full
of wonder magic, great smells, friends
64
00:04:14.639 --> 00:04:17.439
coming in and out, and the
day filled with abundance and blessing. So
65
00:04:17.480 --> 00:04:21.199
that's what Thanksgiving means to me.
What about you? Wow? Okay,
66
00:04:21.279 --> 00:04:24.720
how do I talk that? I
don't know that I need to because I
67
00:04:24.720 --> 00:04:29.639
get to be here and experience it
with her. Thanksgiving to me is very
68
00:04:29.680 --> 00:04:33.560
different because I moved to the United
States twenty years ago and I realized my
69
00:04:33.680 --> 00:04:38.879
family was in Canada. But I
had this beautiful opportunity to create my new
70
00:04:38.959 --> 00:04:43.040
family in the United States, and
that meant I could choose my community.
71
00:04:43.439 --> 00:04:46.040
And so sitting here today with Elise, so many years later, I am
72
00:04:46.120 --> 00:04:51.079
so grateful for the community I have
been able to surround myself with and have
73
00:04:51.160 --> 00:04:55.319
them as part of my life.
And so even just sitting here today,
74
00:04:55.439 --> 00:04:58.759
I'm very grateful for the chance Elise
and I took on each other. Like
75
00:04:58.800 --> 00:05:00.480
we said, it was love at
first site when we met, and so
76
00:05:00.519 --> 00:05:05.399
I'm super grateful for being president enough
to see when somebody shows up in my
77
00:05:05.439 --> 00:05:10.480
life so powerfully. So that's what
I'm grateful for. Thank you, Sarah.
78
00:05:10.560 --> 00:05:13.279
Yes, I remember when we met
years ago and I came to call
79
00:05:13.319 --> 00:05:15.920
on you for business, and that's
the wonderful thing, right. So when
80
00:05:15.959 --> 00:05:20.040
we work out and we put ourselves
in the world and we show up authentically
81
00:05:20.319 --> 00:05:23.720
and we show up with good intentions, which I think we both did at
82
00:05:23.759 --> 00:05:27.439
the time, something magical can happen. And so part of what I wanted
83
00:05:27.480 --> 00:05:30.000
to cover in this conversation here,
because the show is about the world of
84
00:05:30.000 --> 00:05:32.959
work and how we engage with it, how our productive of how it becomes
85
00:05:33.000 --> 00:05:38.240
meaningful for us is I wanted to
also talk about how when we live and
86
00:05:38.279 --> 00:05:42.360
work from that place of gratitude and
we can appreciate the people that we meet,
87
00:05:42.439 --> 00:05:46.480
we can appreciate new prospects, our
colleagues, our team, our clients,
88
00:05:46.600 --> 00:05:50.720
and the most important thing is we
recognize that we acknowledge that our appreciation
89
00:05:50.839 --> 00:05:55.920
for them using words, whether they're
spoken or whether they're written. The power
90
00:05:56.120 --> 00:05:59.720
of that in terms of how we
connect. So I want to talk next
91
00:05:59.720 --> 00:06:02.759
about that and hear your perspective on
what I just said there. Yeah,
92
00:06:02.800 --> 00:06:08.000
it is. It's hugely important because
first you have to be aware and present
93
00:06:08.399 --> 00:06:12.519
in order to see those moments in
order to connect with people, especially your
94
00:06:12.560 --> 00:06:16.399
employees or people in the community.
I had this opportunity recently to help Puerto
95
00:06:16.480 --> 00:06:23.000
Rico with getting toothbrushes and toothpaste to
them. And if I hadn't been present
96
00:06:23.040 --> 00:06:27.800
and just thinking about what it is
I could do for them, I wouldn't
97
00:06:27.839 --> 00:06:30.000
have had that opportunity. Not what
people can do for me, but what
98
00:06:30.040 --> 00:06:33.480
could I do that's meaningful for them? And I think that's really part of
99
00:06:33.480 --> 00:06:39.240
it, is finding out what's meaningful, whether it's your employees or your family
100
00:06:39.279 --> 00:06:43.600
member or community, and just really
giving them what they need, not what
101
00:06:43.680 --> 00:06:46.399
you want, because it's very different. And so I think that shows that
102
00:06:46.480 --> 00:06:50.959
you are showing up in a way
that people can receive and it matters to
103
00:06:51.000 --> 00:06:55.800
them. You Know what I'm thinking
about as you talk about that, Sherry,
104
00:06:55.879 --> 00:07:00.399
is I think about two things.
One is how we as individuals tend
105
00:07:00.439 --> 00:07:04.199
to choose and give gifts. And
then I think about how in the workplace
106
00:07:04.360 --> 00:07:10.920
we tends as individuals and as leaders
to recognize and thank the people who are
107
00:07:11.040 --> 00:07:15.879
part of our organization. So giving
a gift, right, so sometimes we'll
108
00:07:15.879 --> 00:07:17.439
just say, well, I'll give
whatever I've got, this extra thing and
109
00:07:17.519 --> 00:07:21.480
maybe this person might like it.
Whatever. Another approach to giving gifts that
110
00:07:21.519 --> 00:07:25.800
I really, really, really appreciate
is much more thoughtful. It takes much
111
00:07:25.800 --> 00:07:28.920
more time, right is And that's
really considering what do I know about this
112
00:07:28.959 --> 00:07:30.959
person? What matters to this person? Not what do I think they need
113
00:07:31.079 --> 00:07:34.319
or should I give them a self
improvement book or something like that, but
114
00:07:34.399 --> 00:07:40.319
what is it that they really love
that delights them when when I see them,
115
00:07:40.360 --> 00:07:43.319
and if I have to be present
enough to know that and then to
116
00:07:43.360 --> 00:07:46.079
reach across and to be able to
ascertain that in order to choose the right
117
00:07:46.120 --> 00:07:49.879
gift and then give it in a
way that really lands for that person in
118
00:07:49.920 --> 00:07:54.199
a way that I intend it,
that shows how much I appreciate them,
119
00:07:54.519 --> 00:07:58.399
how much I'm grateful for having them
in my life, and and have the
120
00:07:59.079 --> 00:08:03.160
message come across says, you really
matter to me, you mean something to
121
00:08:03.199 --> 00:08:07.360
me. Yeah, that's very powerful
because you're showing them that they matter.
122
00:08:09.000 --> 00:08:11.720
And that's huge just knowing that they
matter in your life, that you took
123
00:08:11.759 --> 00:08:16.319
that time. One of the things
I'll say from a generational perspective, years
124
00:08:16.360 --> 00:08:20.600
ago, there used to be a
lot of big parties and there was all
125
00:08:20.800 --> 00:08:24.360
this decline, and I remember Fox
four News had asked me why I thought
126
00:08:24.399 --> 00:08:26.879
that, and I was like,
well, have you seen the recession we're
127
00:08:26.920 --> 00:08:30.240
in and this was, like I
said a few years ago. But in
128
00:08:30.279 --> 00:08:35.159
addition, not all generations wanted to
have the same Christmas party, So to
129
00:08:35.240 --> 00:08:39.399
them, it's more like torture for
a millennial to go to a fancy ballroom
130
00:08:39.399 --> 00:08:41.240
and have to get dressed up and
hang out with their boss. That's not
131
00:08:41.279 --> 00:08:46.240
a reward, that's a punishment.
And so it doesn't fit everybody, and
132
00:08:46.279 --> 00:08:48.600
so you really do have to look
at it and go what matters to them,
133
00:08:48.679 --> 00:08:52.159
not to me, especially from an
employee perspective, because you want them
134
00:08:52.200 --> 00:08:58.240
to feel like they matter and they're
engaged and you're paying attention. I really
135
00:08:58.279 --> 00:09:01.600
appreciate that you brought that up in
terms of the generational perspective, and this,
136
00:09:01.879 --> 00:09:05.039
after all, you are the generational
guru, so I would expect that
137
00:09:05.080 --> 00:09:09.320
we get some sprinkling of this and
that wisdom that comes with it. And
138
00:09:09.320 --> 00:09:13.200
you're also reminding me too, is
that over the years that I've done leadership
139
00:09:13.240 --> 00:09:16.559
development work in large organizations and gone
out to help leaders be able to presence
140
00:09:16.559 --> 00:09:20.840
themselves as leaders and it'd be more
effective. One of the things, of
141
00:09:20.840 --> 00:09:24.200
course, that we will generally teach
is the importance of being able to convey
142
00:09:24.279 --> 00:09:30.399
just this, being able to tell
people what they did, why it was
143
00:09:30.480 --> 00:09:33.679
important, and how much it means
to you as a leader or to the
144
00:09:33.759 --> 00:09:39.360
organization is so incredibly powerful to drive
business results, to drive trust, to
145
00:09:39.480 --> 00:09:43.919
drive engagement. And what's wonderful about
that? Whenever I've done that exercisary,
146
00:09:43.960 --> 00:09:48.519
one of the things I'll do is
I'll ask people to remember when they were
147
00:09:48.559 --> 00:09:52.039
recognized like that. Hopefully this won't
get me too bad, like I've been
148
00:09:52.080 --> 00:09:54.759
known to cry in the year before
it could happen again, I'll jump in,
149
00:09:54.960 --> 00:10:01.000
okay. Good. Is what's wonderful
about that is when you ask people
150
00:10:01.039 --> 00:10:05.720
to tell you those stories, very
often they will be moved to tears and
151
00:10:05.720 --> 00:10:09.399
it's something that they maybe that happened
maybe fifteen or twenty years ago, and
152
00:10:09.519 --> 00:10:13.960
presusing it for them today still summons
tears because it's still that meaningful. And
153
00:10:15.000 --> 00:10:18.960
we have the ability to do that
through our words, through being present,
154
00:10:20.000 --> 00:10:24.799
as you were saying, and making
sure that we make the intention to do
155
00:10:24.840 --> 00:10:28.720
that in our relationships at work and
certainly at home. Yes, absolutely,
156
00:10:28.120 --> 00:10:33.240
and that does require that level of
consciousness. And I don't know if any
157
00:10:33.240 --> 00:10:35.480
of the listeners have done us.
If you are on the road tonight,
158
00:10:35.519 --> 00:10:39.639
give me a heads up. But
have you ever driven home and got into
159
00:10:39.679 --> 00:10:43.039
your garage and went, how did
I get here? You know? And
160
00:10:43.240 --> 00:10:46.879
that's pretty scary because that happens a
lot, and that shows we're not present
161
00:10:46.519 --> 00:10:50.919
in our life. That's just one
opportunity. And so when we show up
162
00:10:50.960 --> 00:10:54.720
and we actually are aware. How
about a conversation one on one and you're
163
00:10:54.720 --> 00:10:58.480
sitting there with somebody, an employee
or a friend, and you're not looking
164
00:10:58.480 --> 00:11:01.960
at your phone. Okay, because
to me, when someone's looking at their
165
00:11:01.960 --> 00:11:05.919
phone constantly, I don't have their
attention and I think I'm not as important
166
00:11:07.080 --> 00:11:09.720
as their phone. Or you are
looking at them right in the eye and
167
00:11:09.759 --> 00:11:13.919
you are with them, You're listening
to the story, you're you've moved in,
168
00:11:13.000 --> 00:11:16.960
you want to know more. That
is very powerful. And that's when
169
00:11:18.000 --> 00:11:22.360
we are right there in the moment
with them and we are creating opportunities,
170
00:11:22.399 --> 00:11:26.159
We're creating relationships, we are creating
magic. Just like how we met,
171
00:11:26.519 --> 00:11:28.000
we looked across the table and we're
like, who cares about business? I
172
00:11:28.039 --> 00:11:33.320
want to know you? And it
takes that, it takes that opportunity where
173
00:11:33.360 --> 00:11:37.159
you are present, you know you're
reminding me, Sherry, it's such a
174
00:11:37.200 --> 00:11:39.480
yummy conversation. And I'm not just
saying that because we're about to quick Thanksgiving
175
00:11:39.519 --> 00:11:45.600
dinner, But it is so wonderful
when you can be in that space to
176
00:11:45.679 --> 00:11:50.360
be able to really see someone like
you're talking about. Listen. I've heard
177
00:11:50.399 --> 00:11:52.080
it said before, and I think
it's true that the greatest human need is
178
00:11:52.519 --> 00:11:56.399
to be understood. And I think
there's something to that. And so when
179
00:11:56.440 --> 00:12:01.159
we can really see someone for who
they are and we then recognize what's special
180
00:12:01.200 --> 00:12:05.080
about that and why it was important, the gratitude that comes back from the
181
00:12:05.120 --> 00:12:09.120
other person to us is immeasurable.
It's not that's not the reason we do
182
00:12:09.200 --> 00:12:13.159
it right right. But I can
remember in the years that I was doing
183
00:12:13.200 --> 00:12:16.399
my meaning and Work research and I
was collecting data from one hundred and fifteen
184
00:12:16.440 --> 00:12:20.480
people and having a nineteen minute intimate
conversation with people about why they chose the
185
00:12:20.519 --> 00:12:24.679
work that they did, What is
it that they find meaningful about that,
186
00:12:24.799 --> 00:12:26.039
Why is that important to them?
Why is it important to who they are
187
00:12:26.039 --> 00:12:30.919
as a human being? What was
interesting, Sherry is I could feel people
188
00:12:30.960 --> 00:12:33.200
if I wasn't in person with them, I could feel them literally melting into
189
00:12:33.240 --> 00:12:39.080
the phone because it's so wonderful to
be heard and listened to on that level.
190
00:12:39.399 --> 00:12:43.480
Absolutely, it's the living on that
level of the genders, a place
191
00:12:43.519 --> 00:12:46.679
of gratitude and connection that is Frankly, I would say, unless you do
192
00:12:46.720 --> 00:12:52.120
something horrible, almost irreversible, this
is true. People will always work for
193
00:12:52.159 --> 00:12:56.440
that connection. I had the opportunity
to be one of at least one hundred
194
00:12:56.440 --> 00:12:58.679
and fifteen interviews, but I think
we went longer than ninety minutes, dare
195
00:12:58.679 --> 00:13:03.559
I said, but that question,
when you asked me that, it was
196
00:13:03.600 --> 00:13:07.200
like going back to why have I
worked in human resources forever? Yeah?
197
00:13:07.320 --> 00:13:11.000
You know, I think about it, and I have a degree in accounting,
198
00:13:11.039 --> 00:13:13.720
but I'm horrible at balancing my own
checkbook. So I wanted to work
199
00:13:13.759 --> 00:13:16.840
with people. And when you ask
me that, I was like, Wow,
200
00:13:16.960 --> 00:13:20.679
that's it. That was the magic
for me to keep showing up and
201
00:13:20.720 --> 00:13:24.799
doing what I do because I absolutely
love it, and that kind of makes
202
00:13:24.840 --> 00:13:30.240
you radiate and glow and you attract
other people like minded people. That's another
203
00:13:30.279 --> 00:13:35.519
thing. I was having a conversation
with somebody in preparation for the show she's
204
00:13:35.559 --> 00:13:37.639
going to be on next week,
and she's going to be talking about how
205
00:13:37.679 --> 00:13:41.480
we how we manifest things in our
lives, and she was talking about how
206
00:13:41.639 --> 00:13:46.519
when we when we live in a
good place, we would no matter what,
207
00:13:46.559 --> 00:13:48.759
we reverberate energy, right, we
attract whatever energy it is that we
208
00:13:48.799 --> 00:13:52.639
have going on for ourselves. So
when we live in a place of gratitude
209
00:13:54.080 --> 00:13:58.320
and we walk through life with a
place in that, in that spirit and
210
00:13:58.600 --> 00:14:01.960
dance and skip of attitude, we
attract people who are opting into that same
211
00:14:03.000 --> 00:14:07.519
wavelength. Absolutely you are, and
what we do product to the universe does
212
00:14:07.600 --> 00:14:11.720
come back. And that's the challenge. When you want to switch what's going
213
00:14:11.759 --> 00:14:15.000
on, you really have to go, Okay, I need to fake it
214
00:14:15.080 --> 00:14:18.039
till I make it, and no
matter what, I want to attract that
215
00:14:18.120 --> 00:14:22.600
kind of people in my life and
that kind of positivity well and even on
216
00:14:22.639 --> 00:14:24.960
the personal realm. So one of
the things that she and I talked about
217
00:14:24.960 --> 00:14:28.440
in preparation for the show is when
we look at who we're connected to our
218
00:14:28.559 --> 00:14:33.759
significant others, right, it's really
easy for us to consider that, well,
219
00:14:33.799 --> 00:14:35.879
there's eighty percent of the things that
I like about this person, but
220
00:14:35.879 --> 00:14:39.200
it's twenty that are really that really
kind of chat my hide. We tend
221
00:14:39.279 --> 00:14:43.240
to pay attention to the twenty percent. Why are you laughing because my spouse
222
00:14:43.360 --> 00:14:48.039
is walking around outside over listening to
this, right, And so when it's
223
00:14:48.120 --> 00:14:52.519
so important what we pay attention to. And so if we pay attention to
224
00:14:52.600 --> 00:14:56.559
what do we appreciate about that person
that eighty percent and we language that versus
225
00:14:56.639 --> 00:15:01.279
what if we language the twenty percent
that we don't appreciate. It's amazing the
226
00:15:01.360 --> 00:15:05.799
difference in our connection of relationship.
Absolutely, and that person feels lit up
227
00:15:05.840 --> 00:15:11.919
and appreciated and they feel like they
want to do more of it. So,
228
00:15:11.000 --> 00:15:15.360
whether it's in your family or relationship, imagine what that's like for your
229
00:15:15.360 --> 00:15:18.720
employees. Instead of looking at what
they're not great at, tell them what
230
00:15:18.759 --> 00:15:22.559
they are great at. And so
I know that goes for you. A
231
00:15:22.600 --> 00:15:28.200
conversation with strengths finding and it's going
and I keep mind framed on my desk,
232
00:15:28.320 --> 00:15:33.399
my five strengths, and I look
over to it regularly to remember what
233
00:15:33.480 --> 00:15:37.559
am I good at and stay in
that zone because I'm a lot more creative
234
00:15:37.600 --> 00:15:41.200
and I'm a lot more efficient if
I stay within my strengths because I'm not
235
00:15:41.240 --> 00:15:43.279
wanting to look at the things I
need to work on quite yet you know
236
00:15:43.360 --> 00:15:46.600
those will happen, honestly, and
they'll show up when they need to.
237
00:15:46.759 --> 00:15:50.679
So I want to stay in that
strength. So that's like the eighty percent.
238
00:15:50.120 --> 00:15:54.200
How do we help our employees and
show them, hey, this is
239
00:15:54.240 --> 00:15:58.320
great, You're in that eighty percent. Let's focus on that, no question,
240
00:15:58.360 --> 00:16:00.480
and then on the other side of
that, going back to this whole
241
00:16:00.519 --> 00:16:03.360
notion of living and standing in a
place of gratitude, when we as leaders
242
00:16:03.360 --> 00:16:06.919
can do that for our people,
when we can look at our team and
243
00:16:06.960 --> 00:16:11.639
go even though not night, even
though, and in addition to you're very
244
00:16:11.679 --> 00:16:15.000
different from who I am Employee one
or employee two, and I love that
245
00:16:15.080 --> 00:16:19.480
about you. I think it's amazing
that you are able to be the analytical,
246
00:16:19.519 --> 00:16:22.279
detailed person that I can't be.
Make what I want to poke my
247
00:16:22.320 --> 00:16:26.519
eyeballs out. But without you,
we would be missing some of the core
248
00:16:26.600 --> 00:16:30.440
crucial data that we need. And
I want to be able to recognize and
249
00:16:32.039 --> 00:16:34.320
empower that. And what we know
is that whatever it is that makes us
250
00:16:34.320 --> 00:16:37.200
who we are, we always here
in our life. Both I wish you
251
00:16:37.240 --> 00:16:41.840
weren't so detail oriented and so analytical, and how great it is that that
252
00:16:41.919 --> 00:16:47.879
you are so which messages do we
choose to listen to? Yeah, yeah,
253
00:16:47.919 --> 00:16:52.879
hopefully it's the ones that empower us
and make us feel valued. Well
254
00:16:52.919 --> 00:16:55.519
and right, we know that that
doesn't always happen, right, And so
255
00:16:55.600 --> 00:16:57.159
part of again what I wanted to
be sure and cover for this for this
256
00:16:57.240 --> 00:17:02.840
segment is as leaders, especially when
we think about what results do we want
257
00:17:02.840 --> 00:17:06.319
to really accomplish? You got to
do it through your people. And one
258
00:17:06.359 --> 00:17:08.000
important way to do that is to
be able to really see your people for
259
00:17:08.079 --> 00:17:14.640
what unique human beings that they are
and make sure that they know that they
260
00:17:14.680 --> 00:17:18.160
know that you know their value.
Yes. I recently spoke for a college
261
00:17:18.200 --> 00:17:23.519
here locally, and before we were
adjourned from the event, they had little
262
00:17:23.599 --> 00:17:27.240
videos of all their new employees and
they were telling them who they are and
263
00:17:27.319 --> 00:17:32.119
what matters to them, and everybody
in the audience was listening to it.
264
00:17:32.160 --> 00:17:37.079
So all the professors, everybody they
work with, So instead of maybe connecting
265
00:17:37.079 --> 00:17:40.759
with one or two, now everybody
they work with pretty much has now met
266
00:17:40.799 --> 00:17:44.920
them visually and heard what matters to
them and the job they do and why
267
00:17:45.200 --> 00:17:48.400
they chose to come work for that
organization. Powerful two minutes, Max,
268
00:17:48.519 --> 00:17:52.640
and all of the faculty are watching
this. It was amazing to me.
269
00:17:53.160 --> 00:17:56.960
That is amazing And who was I
just talking to the other day about this
270
00:17:59.000 --> 00:18:03.240
about an organization and you're bringing me
to mind about this good practices with an
271
00:18:03.279 --> 00:18:07.799
organization. This is a smaller organization
wherein each candidate, each finalist candidate gets
272
00:18:07.839 --> 00:18:12.000
to meet the president of the company
before they even make an offer. Can
273
00:18:12.039 --> 00:18:17.000
you imagine speaking of a place of
gratitude, the president is making time for
274
00:18:17.119 --> 00:18:19.880
me before I even come into the
organization. And that's also part of my
275
00:18:19.920 --> 00:18:26.880
assessment process talk about appreciation. Yeah, absolutely, And obviously when the president
276
00:18:26.160 --> 00:18:32.359
makes time for this, it really
shows how important and how critical the team
277
00:18:32.359 --> 00:18:36.119
members are fitting together and where they
have to sign off on it and they
278
00:18:36.160 --> 00:18:38.839
have to be available to see how
that person fits in the puzzle. Because
279
00:18:40.000 --> 00:18:42.880
we don't want to work with everybody
who's like us. God forbid. We
280
00:18:44.279 --> 00:18:48.440
need difference, we need diversity,
we need change. We do and perfect
281
00:18:48.440 --> 00:18:52.200
time for our first break Already it
goes so fast. Sherry, I'm Elis
282
00:18:52.279 --> 00:18:55.759
Cortez, your host. We went
on the year of Sherry Elliott Jury,
283
00:18:55.799 --> 00:18:57.319
who is an author, speaker,
coach, and trainer in the area of
284
00:18:57.359 --> 00:19:02.680
human resources and talent management. She's
the author of Ties to Tattoos, turning
285
00:19:02.680 --> 00:19:07.000
generational differences into competitive advantage and also
you can have it all, just not
286
00:19:07.119 --> 00:19:10.559
all at once. She joins us
today from right here in my Dalla's office
287
00:19:10.599 --> 00:19:14.480
studio. We've been talking a bit
about the power of gratitude at work.
288
00:19:14.640 --> 00:19:17.680
We'll continue the conversation and bring it
back into the home front as well.
289
00:19:17.880 --> 00:19:33.039
Stay with us, We'll be right
back. Friend us on Facebook to keep
290
00:19:33.119 --> 00:19:40.039
up with what's empowering the world.
Voice America Empowerments Alice Cortez is a speaker
291
00:19:40.079 --> 00:19:45.599
and engagement and development catalyst. She
designs and delivers professional development, leadership and
292
00:19:45.799 --> 00:19:49.640
engagement workshops and can bring her expertise
to your organization. She will help ignite
293
00:19:49.640 --> 00:19:56.200
meaningful development within your workforce that will
increase employee engagement, performance and retention.
294
00:19:56.480 --> 00:20:00.200
To learn more or to invite a
last to speak to your organization, please
295
00:20:00.279 --> 00:20:04.759
visit her at www dot Elise Cortez
dot com. She would welcome the opportunity
296
00:20:04.799 --> 00:20:11.119
to help get your employees working on
purpose. Have you friended us on Facebook
297
00:20:11.160 --> 00:20:15.880
yet? Why not? Just go
to Facebook dot com, forward slash Voice
298
00:20:15.880 --> 00:20:18.279
America or search for the keywords Voice
America. Once you are part of our
299
00:20:18.319 --> 00:20:22.079
Facebook network, you'll receive daily messages
about what's happening with our shows, this
300
00:20:22.119 --> 00:20:26.240
week's feature Yes and new happenings at
the Voice America talk radio network, and
301
00:20:26.319 --> 00:20:30.319
you can add your voice to be
always active discussions on our wall. Just
302
00:20:30.400 --> 00:20:33.079
go to Facebook dot com, forward, slash Voice America or search for Voice
303
00:20:33.079 --> 00:20:42.240
America. It's your world. Motivate, change, succeed, Voice America Empowerment
304
00:20:42.319 --> 00:20:56.960
dot com. This is Working on
Purpose with Elise Cortez. To reach our
305
00:20:57.000 --> 00:21:02.599
program today, please call into one
triple eight three four six nine one four
306
00:21:02.759 --> 00:21:07.480
one. Again, that's one triple
eight three four six nine one four one.
307
00:21:07.480 --> 00:21:12.839
You may also send an email to
Elise ali Se at Elise Cortez dot
308
00:21:12.839 --> 00:21:21.200
com. Now back to Working on
Purpose. Thanks for staying with us,
309
00:21:21.200 --> 00:21:23.240
and welcome back to Working on Purpose
if you're just joining us. My guest
310
00:21:23.240 --> 00:21:26.039
is Sherry Elliott Yury, who is
an author, speaker, coach, and
311
00:21:26.079 --> 00:21:30.920
trainer in the area of human resources
and talent management. She's the author of
312
00:21:30.160 --> 00:21:34.960
Ties to Tattoos, turning generational differences
into competitive advantage, and also the book
313
00:21:34.960 --> 00:21:37.720
called You Can Have It All,
just not all at once. I'm your
314
00:21:37.720 --> 00:21:41.920
host Elise Cortez. So before the
break, Sharry, you and I were
315
00:21:41.000 --> 00:21:45.119
chatting a bit about just the importance
of gratitude in our personal and our professional
316
00:21:45.160 --> 00:21:48.400
lives and certainly as leaders. For
this next segment, I want to kick
317
00:21:48.440 --> 00:21:51.960
off with just some of the thoughts
that you had. I know that in
318
00:21:52.039 --> 00:21:55.359
preparation for the show, you did
a little bit of looking into the kinds
319
00:21:55.400 --> 00:21:57.799
of things that really speak to you
around gratitude and thanks. I wanted to
320
00:21:57.799 --> 00:22:00.440
give you a chance to chat and
share those things. Yeah, it's wonderful.
321
00:22:00.480 --> 00:22:03.240
Thank you. So yes, I
could not just show up and wing
322
00:22:03.240 --> 00:22:06.200
it. I had to have a
few things. I had to go back
323
00:22:06.200 --> 00:22:11.160
and go, Okay, how do
I show gratitude to my clients? And
324
00:22:11.519 --> 00:22:14.400
you know, what are some of
the things I've recommended to some of my
325
00:22:14.480 --> 00:22:18.079
clients on how they work with their
employees. So here's just a few,
326
00:22:18.160 --> 00:22:22.440
and at least i'd love to get
your feedback is you know, when we
327
00:22:22.640 --> 00:22:25.400
work and we try to get a
new client, we work really hard.
328
00:22:25.640 --> 00:22:29.200
And one of the things I like
to do is always remember the client that
329
00:22:29.240 --> 00:22:32.880
we have work is hard to keep
them as we did to get them.
330
00:22:32.880 --> 00:22:37.559
And that's to me really amazing because
we go out there gangbusters and what happens
331
00:22:37.599 --> 00:22:41.039
after so so that they know that
we appreciate them, and we're going to
332
00:22:41.079 --> 00:22:45.559
stay keep telling them how much we
appreciate them, so they know how important
333
00:22:45.599 --> 00:22:49.720
that business is. Can I get
time into absolutely what I'm getting present too
334
00:22:49.759 --> 00:22:52.480
when you say that, Sherry,
what I'm reminded of is my years of
335
00:22:52.519 --> 00:22:56.519
recruiting, and I remember how many
how much You're right, how much effort
336
00:22:56.519 --> 00:23:02.799
we as an organization and the expense
that we would put into attracting these prospects
337
00:23:02.799 --> 00:23:06.000
to us and then putting them through
a long interview process and trying to woo
338
00:23:06.039 --> 00:23:10.240
them away from either their present employer
or from other opportunities to come into an
339
00:23:10.319 --> 00:23:12.599
organization. That was a lot of
effort and a lot of expense. And
340
00:23:12.640 --> 00:23:15.680
you're absolutely right. Once we got
them in the door, it did we
341
00:23:15.720 --> 00:23:19.920
always do a great job of being
able to nurture that relationship, show them
342
00:23:19.960 --> 00:23:26.160
that we cared to develop them,
make sure that that same effort of wooing
343
00:23:26.200 --> 00:23:29.920
them showed up in the post higher
process. That is such a great point.
344
00:23:30.160 --> 00:23:33.559
Yeah, and I think it's absolutely
true, and especially from that perspective
345
00:23:33.559 --> 00:23:36.640
as well, and even if it
doesn't work out that they become a client,
346
00:23:37.119 --> 00:23:38.920
keeping in touch with them, sharing
them little tidbits, maybe it's your
347
00:23:38.960 --> 00:23:42.920
newsletter, whatever it happens to be, because that may change someday. So
348
00:23:44.079 --> 00:23:47.599
it's still just because you didn't win
them over at the beginning. There's other
349
00:23:47.640 --> 00:23:49.720
ways to still stay connected and let
them know they're still important to you.
350
00:23:51.119 --> 00:23:55.880
They're not just a chunk of business. Absolutely, that's really important. One
351
00:23:55.880 --> 00:23:59.240
of the other things that I think
is really helpful is a handwritten note.
352
00:23:59.680 --> 00:24:03.160
Those things have gone away. Most
people don't write handwritten notes. We send
353
00:24:03.160 --> 00:24:07.319
a text with some emojis and you
know, links, and or we send
354
00:24:07.319 --> 00:24:11.359
an email. But sitting down and
writing a card that you thoughtfully picked out
355
00:24:11.440 --> 00:24:15.279
for somebody. I know, for
me, I have a huge drawer in
356
00:24:15.279 --> 00:24:18.640
my office that have all these sparkly
cards for women, some with like high
357
00:24:18.680 --> 00:24:23.079
heeled shoes and some that have motorcycles
for men. So I can go into
358
00:24:23.119 --> 00:24:27.160
my box and choose the right card
for the right person and write them a
359
00:24:27.200 --> 00:24:30.559
note. And you know, I
try to do spell check first before I
360
00:24:30.559 --> 00:24:34.079
write the note, just in case, but I make sure that it's something
361
00:24:34.160 --> 00:24:37.839
I want to tell them, Like
I appreciate them for something, showing them
362
00:24:37.839 --> 00:24:42.039
that gratitude because I specially picked out
that card for them, and then I
363
00:24:42.079 --> 00:24:45.079
wrote my note, put a stamp
on it, and went to this place
364
00:24:45.079 --> 00:24:48.880
called the mailbox. And you're right
today because we do realize how much on
365
00:24:48.880 --> 00:24:56.039
digital communication getting something physically deliberate to
us stands out. Now, there's just
366
00:24:56.119 --> 00:24:59.079
one little small issue I had with
that, and you, as my friend,
367
00:24:59.160 --> 00:25:03.480
probably notic. What if you have
such bad penmanship that when you do
368
00:25:03.559 --> 00:25:06.079
go to the trouble of sitting in
that card and they receive it and they
369
00:25:06.119 --> 00:25:07.359
call you open the stay at least
thank you very much for the card?
370
00:25:07.720 --> 00:25:11.240
What did it say? Well?
And it's like, and I know I've
371
00:25:11.240 --> 00:25:14.400
received many of your beautiful cards.
It's like, okay, was there drinking
372
00:25:14.440 --> 00:25:17.720
involved or was it? You know? I know, So you know,
373
00:25:17.759 --> 00:25:19.599
you can always type it on the
computer and cut it out, paste it
374
00:25:19.640 --> 00:25:22.480
inside if you need to. But
it's just it doesn't matter what it says.
375
00:25:22.599 --> 00:25:26.960
It's the thought because I know I
pieced together the messages you've sent me,
376
00:25:26.000 --> 00:25:29.880
and I'm like, you know,
it's beautiful. She thought about me
377
00:25:29.880 --> 00:25:33.000
and she sent me a card.
Love it, So you know that's the
378
00:25:33.039 --> 00:25:37.039
point it doesn't stop you sending cards. That's exactly right. Yeah, yeah,
379
00:25:37.039 --> 00:25:38.519
so it doesn't matter, okay,
as long as they got the intention.
380
00:25:38.559 --> 00:25:44.799
Okay. Good. One of the
other things is what about doing random
381
00:25:44.839 --> 00:25:48.480
acts of kindness? Yes, just
random. It doesn't have to be at
382
00:25:48.480 --> 00:25:52.759
the end of the year where so
many clients now are doing these holiday parties
383
00:25:52.799 --> 00:25:56.279
and something else. What if you
just like donated to the company's favorite charity,
384
00:25:56.799 --> 00:26:00.400
or what if you did something that
gave back and it was just random.
385
00:26:00.480 --> 00:26:06.519
Nobody asked you to just happenstance.
One of the new client thank you
386
00:26:06.599 --> 00:26:10.559
is that I really enjoy is customize
ice cream and they deliver it to the
387
00:26:10.599 --> 00:26:12.960
client and you can write what you
want and they will print it on the
388
00:26:14.000 --> 00:26:17.920
pints of ice cream. And so
I've just sent it to them so they
389
00:26:17.920 --> 00:26:22.839
could have a sun Day and in
my thanks and so they printed that on
390
00:26:22.880 --> 00:26:25.839
the front and then it sent them
all the little items and I didn't have
391
00:26:25.839 --> 00:26:27.559
to do a thing, but I
got to craft the message. And it
392
00:26:27.599 --> 00:26:30.400
wasn't because they were need my contract
or anything. It was just because I
393
00:26:30.400 --> 00:26:34.640
wanted to tell them that I appreciated
them and them getting their custom ordered flavored
394
00:26:34.680 --> 00:26:38.000
ice creams with their name on it
made them feel really great and special.
395
00:26:38.240 --> 00:26:41.440
Oh, that is incredibly special.
And for me, when you talk about
396
00:26:41.519 --> 00:26:45.480
random acts of kindness, one of
the things I think about is my whole
397
00:26:45.559 --> 00:26:49.359
life purpose that I walk through life
personally, professionally everywhere I go. It's
398
00:26:49.400 --> 00:26:53.240
just who I am is I'm about
uplifting humanity. That's what I care about.
399
00:26:53.440 --> 00:26:57.039
And I want to sprinkle that magic
dust everywhere that I go. And
400
00:26:57.039 --> 00:27:00.759
so what I will oftentimes do and
I can't help the share. I'm not
401
00:27:00.839 --> 00:27:03.960
doing this because I want something in
return. I just can't help it.
402
00:27:03.000 --> 00:27:06.839
Is that when I'm out and about
and I notice somebody that I feel like
403
00:27:06.880 --> 00:27:10.240
I want to recognize somehow, I
will just come up and I will just
404
00:27:10.279 --> 00:27:14.000
say is directly and generally as I
can what it is that I appreciate,
405
00:27:14.079 --> 00:27:17.279
Like I might say too. I've
said to many many women, you look
406
00:27:17.559 --> 00:27:23.119
beautiful today, and it's amazing to
me their responses. They are generally overwhelmed
407
00:27:23.160 --> 00:27:26.039
by that. It's like they're they're
really moved by that. And I think,
408
00:27:26.079 --> 00:27:30.880
gosh, that's all it takes to
really amaze people is to simply give
409
00:27:30.920 --> 00:27:33.119
them a real, genuine compliment.
I don't want anything in return, not
410
00:27:33.240 --> 00:27:37.519
looking for anything. I just want
to recognize you, and you see them
411
00:27:37.519 --> 00:27:41.920
really almost just undone by that.
It's so easy, the random acts of
412
00:27:42.000 --> 00:27:47.240
kindness. Yeah, it's like your
ability is like huge to be able to
413
00:27:47.279 --> 00:27:48.640
do that, to touch people.
I have. When you're saying in my
414
00:27:48.720 --> 00:27:52.880
office that she leaves sparkle everywhere she
goes, yeah, it's kind of like
415
00:27:52.960 --> 00:27:55.839
that. I just visualize you with
your sparkle. Yeah, just going around
416
00:27:55.839 --> 00:27:59.039
and giving everybody a little sparkle for
you. And I like that. That's
417
00:27:59.119 --> 00:28:00.880
how I like to roll through life. Not everybody appreciates that about me,
418
00:28:00.960 --> 00:28:03.240
but I like it, and that's
how I tend to go. I can't
419
00:28:03.240 --> 00:28:06.799
help, but it is who I
am. That's the funny part, because
420
00:28:07.200 --> 00:28:11.680
you and I are both very differentness. I'm an introvert in an extrovert world,
421
00:28:11.799 --> 00:28:15.359
and so you're an extravert at an
extrovert world. And for you to
422
00:28:15.400 --> 00:28:17.440
go up and talk to somebody,
it's like, oh, no, big
423
00:28:17.480 --> 00:28:19.079
deal. For me, I'm like, oh, do I really have to
424
00:28:19.079 --> 00:28:22.720
go talk to one more person?
But I know that I have to make
425
00:28:22.759 --> 00:28:26.640
the effort to do that, and
so I am very choose wisely and know
426
00:28:26.759 --> 00:28:30.039
that I can make a difference for
that person because I know how much effort.
427
00:28:30.200 --> 00:28:33.079
So all you introverts out there,
it is possible to live in an
428
00:28:33.079 --> 00:28:37.079
extrovert world. You just got to
work at it. That's exactly right.
429
00:28:37.279 --> 00:28:41.480
Yeah, let's see. One of
my others is I read a lot of
430
00:28:41.480 --> 00:28:45.640
books, and I get a lot
of books from Amazon from other authors asking
431
00:28:45.640 --> 00:28:49.680
me to do like a review,
and so Amazon delivers regularly and under that
432
00:28:49.759 --> 00:28:53.759
guys, I try to tell my
husband that it's other books might be a
433
00:28:53.799 --> 00:28:57.400
real fancy pair of shoes. I
don't know, but I get these books
434
00:28:57.480 --> 00:29:02.279
and I have this opportunity to reach
them and at least do a review.
435
00:29:02.680 --> 00:29:07.279
I love the idea of sharing books
that you think are impactful with your clients,
436
00:29:07.319 --> 00:29:11.799
your co workers, you know,
anyone else, because they may not
437
00:29:11.880 --> 00:29:15.319
come across that same book, but
that message is important for them. And
438
00:29:15.519 --> 00:29:18.759
I've had so many people get excited
when that book shows up in the mail
439
00:29:18.400 --> 00:29:22.640
or I asked them do they read
on iPad or a kindle? I can
440
00:29:22.680 --> 00:29:26.559
just send them a link to it
and buy that for them because I found
441
00:29:26.599 --> 00:29:30.519
that book had some nuggets of information
that they may want. And I never
442
00:29:30.559 --> 00:29:33.240
send my book. I never send
my book because I always highlight and start
443
00:29:33.359 --> 00:29:37.880
all these pages. So I send
them a new copy and I just leave
444
00:29:37.920 --> 00:29:41.759
them a little note of what I
found really might connect for them. I
445
00:29:41.799 --> 00:29:44.960
have to weigh it on that in
a couple fronts. One, you have
446
00:29:45.079 --> 00:29:48.000
sent me books before. You have
sent me books that I have really really
447
00:29:48.039 --> 00:29:52.759
appreciated and really made a profound difference
to me, and you're right when I
448
00:29:52.799 --> 00:29:56.279
receive them. One you get a
special gift in the mail from Amazon.
449
00:29:56.319 --> 00:29:59.119
It's wrapped and everything. I'm like, Wow, this is so cool.
450
00:29:59.160 --> 00:30:02.000
Did I forget that I would have
this book? That's a gift. Wow.
451
00:30:02.680 --> 00:30:06.640
So there's that. And then the
other thing is too is as getting
452
00:30:06.680 --> 00:30:08.799
to host the show, a lot
of my guests who are authors will send
453
00:30:08.839 --> 00:30:12.160
me their book in advance, and
I see that as a gift. They've
454
00:30:12.200 --> 00:30:15.799
given me their book, and obviously
it's in preparation for the show, but
455
00:30:15.920 --> 00:30:19.480
I see that as a gift,
and I'm grateful for that, and I'm
456
00:30:19.480 --> 00:30:23.920
grateful for they're giving me a piece
of themselves that they poured themselves into and
457
00:30:23.960 --> 00:30:26.480
then we get to talk about it
in the air. It means something to
458
00:30:26.519 --> 00:30:30.960
me. Yeah, that's wonderful to
hear because I'm working on two new books,
459
00:30:30.000 --> 00:30:33.400
so I'm really glad to hear that. Okay, good that it doesn't
460
00:30:33.440 --> 00:30:37.759
go unnoticed, So that's wonderful.
Never So that's one of the other ones
461
00:30:37.799 --> 00:30:41.799
that I find really helpful. What
about when you're like in a restaurant,
462
00:30:41.799 --> 00:30:45.519
You could be out with a client, could be with employees or family members,
463
00:30:45.519 --> 00:30:48.799
and you give a bigger tip than
what they would expect. We recently
464
00:30:48.880 --> 00:30:56.160
had my father in law's eightieth birthday
at a local steakhouse here and it was
465
00:30:56.240 --> 00:31:00.079
beyond phenomenal. So not only did
I write them a note, but I
466
00:31:00.079 --> 00:31:03.920
went online and gave them a great
rating on Facebook. So the power of
467
00:31:03.960 --> 00:31:07.680
social media to use it for good. And so what happened out of that,
468
00:31:07.440 --> 00:31:11.079
We had so much cake left over, and it was a scrumptious cake
469
00:31:11.160 --> 00:31:14.279
that we had at our wedding party, and I gave it to the restaurant
470
00:31:14.400 --> 00:31:18.799
and all the staff were so grateful. And today my husband went in for
471
00:31:18.880 --> 00:31:23.440
lunch and the wine connoisseur came over, the event manager came over, and
472
00:31:23.720 --> 00:31:29.000
they were so generally happy to see
him, even though it was really me.
473
00:31:29.240 --> 00:31:33.680
But that's okay, They were so
happy to see him in gratitude for
474
00:31:33.759 --> 00:31:37.440
all the things that you know,
we did to promote them in a way
475
00:31:37.480 --> 00:31:41.960
that I thought might matter to them. And because I'm very fortunate and obviously
476
00:31:41.039 --> 00:31:45.920
very grateful for the following I have
on my social media, what a better
477
00:31:45.960 --> 00:31:48.119
way that I can actually send that
out and say, you know, this
478
00:31:48.160 --> 00:31:52.480
restaurant did a phenomenal job. Try
them out easy, but it was impactful.
479
00:31:55.319 --> 00:31:57.240
Yeah, And I think that's that's
another great thing that you're bringing up,
480
00:31:57.240 --> 00:32:00.640
Sherry. Is that right? We're
so quick to complain when we don't
481
00:32:00.640 --> 00:32:04.400
get the service that we want,
But how quick are we to be able
482
00:32:04.400 --> 00:32:07.279
to trigger pull a great social media
message that says, oh my gosh,
483
00:32:07.319 --> 00:32:12.720
this restaurant, these employees rocked it. Yeah. Yeah, and it makes
484
00:32:12.759 --> 00:32:16.599
a huge difference. We're taking salsa
lessons right now, and God bless our
485
00:32:16.640 --> 00:32:19.839
sausa instructor. It's all I have
to say. And you know, I
486
00:32:19.880 --> 00:32:22.440
did a shout out on Facebook for
her because I'm like, I'm a lefty
487
00:32:22.519 --> 00:32:24.720
and she's been doing a great job, and I just want people to know
488
00:32:24.799 --> 00:32:30.119
that this person really shows up and
she puts up with us for an hour
489
00:32:30.160 --> 00:32:32.000
and she makes us laugh, and
we can learn to dance at the same
490
00:32:32.039 --> 00:32:37.279
time. So why not share that
gift with others in a way that they
491
00:32:37.319 --> 00:32:39.039
may be able to receive that and
want to go, Hey, you know
492
00:32:39.079 --> 00:32:43.079
that sounds like fun. Maybe I'll
try and reach out to her. This
493
00:32:43.160 --> 00:32:45.279
might be a little bit of stream
of consciousness here, Sherry, so forgive
494
00:32:45.319 --> 00:32:52.119
me if it is. But you're
reminding me too of just the simple value
495
00:32:52.279 --> 00:32:57.920
of people just looking your way and
acknowledging you in terms of you're walking down
496
00:32:57.920 --> 00:33:00.680
the way or they're walking past you. I'm amazed how many people walk past
497
00:33:00.720 --> 00:33:04.359
us today and there's no eye contact. Now, my Joe, I'm an
498
00:33:04.359 --> 00:33:07.319
extrovert and I don't push myself on
people most of the time. Most of
499
00:33:07.359 --> 00:33:12.720
the time you probably witnessed otherwise.
But but but what I what I'm getting
500
00:33:12.759 --> 00:33:15.839
at is when I think again back
on the workplaces, I've done many many
501
00:33:15.880 --> 00:33:21.920
employee engagement surveys and done the rollout, and of course the number one variable
502
00:33:22.519 --> 00:33:27.519
most for most organizations is people want
to be valued and appreciated. And I
503
00:33:27.559 --> 00:33:30.599
remember distinctly there was an organization that
we were working with years ago and they
504
00:33:31.000 --> 00:33:37.960
got low scores on their engagement and
The qualitative commentary was nobody even says hello
505
00:33:37.160 --> 00:33:43.119
here. Wow. The executives walked
down the hall and they're in their their
506
00:33:43.160 --> 00:33:45.480
notebooks and their calendars, and they
don't even look up to notice that I've
507
00:33:45.519 --> 00:33:51.279
passed by, and I feel so
small and so insignificant. Yeah, right,
508
00:33:51.319 --> 00:33:53.839
and so that simple thing of just
even saying hello to someone can be
509
00:33:54.839 --> 00:33:59.680
immeasurable in terms of impact. Yeah. Years ago, I was working with
510
00:34:00.839 --> 00:34:05.000
one of my clients. It's a
tribal nation, and the CFO would walk
511
00:34:05.039 --> 00:34:08.039
down the hallway with purpose and very
driven, and he'd have his head down
512
00:34:08.119 --> 00:34:12.840
and he would like storm through the
hallway. Well, even that body language
513
00:34:12.880 --> 00:34:16.000
didn't show that he was open.
Everybody was afraid of him, when actually
514
00:34:16.000 --> 00:34:20.079
it was a very nice, approachable
person. But you had to get him
515
00:34:20.119 --> 00:34:22.760
away from the hallway because he was
walking to his next meeting. And once
516
00:34:22.800 --> 00:34:27.719
we helped him, understand, if
you stand up stead and hunched over,
517
00:34:27.760 --> 00:34:31.320
well you'll have a better posture and
two people will talk to you because you
518
00:34:31.360 --> 00:34:36.400
look very scary and unapproachable, and
so stand up, be open. And
519
00:34:36.440 --> 00:34:38.960
it's like the way we're sitting right
now. We're not sitting behind a desk
520
00:34:39.039 --> 00:34:43.760
or I think we're sitting side by
side. Employees love that. Then they
521
00:34:43.760 --> 00:34:46.880
don't feel like they're being dictated to
when they show up into their boss's office.
522
00:34:46.880 --> 00:34:52.320
They're just having a conversation and you're
another human being. Imagine that you're
523
00:34:52.360 --> 00:34:53.840
not like the boss. So I
want to come up from behind the desk,
524
00:34:53.880 --> 00:34:57.440
sit in front of me, sit
together with me. What a concept.
525
00:34:58.320 --> 00:35:00.519
And I don't know how many other
point do you have to cover?
526
00:35:00.519 --> 00:35:01.760
Because I was going to chime in
a one more thing to go right here?
527
00:35:01.920 --> 00:35:05.199
So one other thing that I want
to say about what you just said
528
00:35:05.199 --> 00:35:08.079
there is and the great thing that
each of us do coaching, in terms
529
00:35:08.119 --> 00:35:12.480
of being an executive coach or a
leadership coaches, so much of what we
530
00:35:12.599 --> 00:35:15.519
tend to do is we help people
put them here up for themselves right so
531
00:35:15.559 --> 00:35:20.400
they can reveal what it is that
they're doing and then start to unpack how
532
00:35:20.480 --> 00:35:22.400
is that impacting people and is it
getting you the results that you really want?
533
00:35:23.039 --> 00:35:25.239
Do you know that when you storm
down the hall like this, that
534
00:35:25.320 --> 00:35:29.760
people the message you're giving them is
that maybe I don't know, I wasn't
535
00:35:29.800 --> 00:35:32.679
there, You're not important, I'm
really busy. I'm monetear and for some
536
00:35:32.679 --> 00:35:37.519
people that kind of energy is really
intimidating, it's very scary for others.
537
00:35:37.599 --> 00:35:39.239
For others it's like, you know, that's kind of exciting and I like
538
00:35:39.280 --> 00:35:43.559
the competitive edge to it. But
so what I also want to get to
539
00:35:43.760 --> 00:35:49.519
is that to be able to practice
gratitude as leaders, sometimes it does help
540
00:35:49.760 --> 00:35:52.599
to be able to get some perspective
from other people, whether it's a coach
541
00:35:52.679 --> 00:35:55.559
or somebody else in your organization,
to be able to hear how do we
542
00:35:55.599 --> 00:35:59.800
tend to show up for people?
Do we tend to show up as demanding?
543
00:36:00.119 --> 00:36:02.360
Or when we do say what we
think is gratitude, does it come
544
00:36:02.400 --> 00:36:07.039
off that way? Do people see
it as a great message that they're moved
545
00:36:07.079 --> 00:36:09.119
by and inspired by, or it
does it come off as shallow? Right?
546
00:36:09.199 --> 00:36:15.000
Because you want something so helping people
to get really present to how it
547
00:36:15.079 --> 00:36:19.320
is they're showing up and is that
the impact that they really want in terms
548
00:36:19.320 --> 00:36:22.400
of adding in this kind of a
gratitude mindset, is I think really important,
549
00:36:22.440 --> 00:36:28.679
really critical. Absolutely. One of
my friends who's a very good counselor
550
00:36:28.719 --> 00:36:30.920
and she does a lot of work
with women, she says, put down
551
00:36:30.920 --> 00:36:36.119
the magnifying glass and pick up the
mirror and just that visual. For me,
552
00:36:36.199 --> 00:36:39.559
it's just huge because it is there. It takes a strong leader in
553
00:36:39.559 --> 00:36:45.480
person and professional to want to hear
feedback and then to actually take it and
554
00:36:45.519 --> 00:36:49.440
do something with it, because it
does sting at first, and a lot
555
00:36:49.440 --> 00:36:52.320
of them kind of like, oh
really, am I really like that?
556
00:36:52.400 --> 00:36:53.840
And then, like you said,
it's like, what do we want to
557
00:36:53.880 --> 00:36:57.679
be known for? What are we
going to do differently? And that's when
558
00:36:57.679 --> 00:37:04.000
they have that opportunity they're looking in
the mirror choose m hm. You know
559
00:37:04.199 --> 00:37:06.480
again, that goes back to the
choice thing. And I want to tell
560
00:37:06.519 --> 00:37:09.079
just a short little story here and
that it has to do with you.
561
00:37:09.199 --> 00:37:14.159
When we when we can inculcate this
idea of look that back to the lens,
562
00:37:14.519 --> 00:37:19.679
how do we choose to see people? Probably the most amazing person to
563
00:37:19.719 --> 00:37:22.639
me in my life, and I've
had several of them, so it's hard
564
00:37:22.639 --> 00:37:25.320
to choose. But my my maternal
grandmother, very special woman to me.
565
00:37:25.400 --> 00:37:30.000
She's been gone from many many years, but I used to write her love
566
00:37:30.079 --> 00:37:35.320
letters and they would be addressed to
the two It said to TiO, the
567
00:37:35.480 --> 00:37:40.119
most amazing grandmother on the planet po
Box one three six called Phil Washington,
568
00:37:42.639 --> 00:37:45.000
and she would get these letters and
back then, I guess I could write
569
00:37:45.039 --> 00:37:49.079
legibly enough she could actually read them. But she would call me on the
570
00:37:49.119 --> 00:37:51.880
phone and she said to me,
she would say, you sure know how
571
00:37:51.920 --> 00:37:55.440
to make a little old lady feel
special. Oh and right, And that's
572
00:37:55.480 --> 00:37:59.760
the point. I'm like, you
deserve that. How many years that you
573
00:37:59.800 --> 00:38:02.679
have made me feel special? So
that practice of really being able to take
574
00:38:02.719 --> 00:38:07.920
that looking glass and really aim it
on the other person in a way that
575
00:38:07.960 --> 00:38:12.639
you can deliver a message that really
lands for them. Absolutely, that's very
576
00:38:12.639 --> 00:38:15.440
touching. I hope to be that
kind of grams for my granddaughter. And
577
00:38:15.480 --> 00:38:19.360
if she doesn't think so, I'll
help her realize it. Yeah, that's
578
00:38:19.440 --> 00:38:22.800
right. We'll help your presence that. Yeah, and you know to that.
579
00:38:22.880 --> 00:38:25.679
And it's funny. I'm teaching a
class right now, so their Methodist
580
00:38:25.760 --> 00:38:30.880
University, and it's an internship class, and the students are actually required in
581
00:38:30.920 --> 00:38:34.440
their report to presence what they think
they did well that week. And part
582
00:38:34.480 --> 00:38:37.079
of the reason they do that is
because their boss has to actually see it.
583
00:38:37.760 --> 00:38:40.239
And sometimes it's important to be able
to remind the boss just what it
584
00:38:40.320 --> 00:38:44.000
is that we do well. Yes, maybe they missed it or maybe it
585
00:38:44.000 --> 00:38:46.079
didn't register for them as something all
that great. And that's the whole reason
586
00:38:46.119 --> 00:38:49.880
I have them write these reports and
get their boss to sign it, is
587
00:38:49.880 --> 00:38:52.800
because it opens the channel of communication
between the employee and the boss. Yes,
588
00:38:52.880 --> 00:38:55.079
and that's a lot better than waiting
till the end of the year to
589
00:38:55.119 --> 00:39:00.119
do a performance appraisal when they don't
remember all the great stuff. So you
590
00:39:00.159 --> 00:39:02.760
need to keep your own woohoo box, and you know your own reports.
591
00:39:02.840 --> 00:39:06.960
I have a love box at home, and when a client or a friend
592
00:39:07.000 --> 00:39:08.119
sends me a card and I know
I've got lots of years in there,
593
00:39:08.360 --> 00:39:10.800
I just put it in there.
And when I'm feeling like I need a
594
00:39:10.800 --> 00:39:14.920
little juice or pick me up,
I opened my love box and it gives
595
00:39:14.960 --> 00:39:19.639
me that I actually have one of
those love boxes too. Here we are,
596
00:39:19.760 --> 00:39:22.360
it's time for another break. I'm
a last Cortez, your host.
597
00:39:22.440 --> 00:39:23.880
We put on the air with Sherry
Elliott Jury, who was an author,
598
00:39:24.000 --> 00:39:28.239
speaker, coach, and trainer in
the area of human resources and talent management.
599
00:39:28.559 --> 00:39:31.920
She used the author of Ties to
Tattoos, Turning generational differences into competitive
600
00:39:31.960 --> 00:39:36.280
advantage, and also the book called
You Can Have It all, just not
601
00:39:36.320 --> 00:39:37.960
all at once. She joins us
today from right here next to me in
602
00:39:38.000 --> 00:39:43.159
my Dallas office studio. After the
break, we'll continue our conversation about gratitude
603
00:39:43.159 --> 00:39:45.679
and the power it can impact within
organizations. Stay with us, We'll be
604
00:39:45.760 --> 00:40:04.159
right back. Friend us on Facebook
to keep up with what's empowering the world.
605
00:40:04.639 --> 00:40:10.639
Voice America Empowerments. Elise Cortez is
a speaker and engagement and development catalyst.
606
00:40:10.760 --> 00:40:16.079
She designs and delivers professional development,
leadership and engagement workshops and can bring
607
00:40:16.119 --> 00:40:22.199
her expertise to your organization. She
will help ignite meaningful development within your workforce
608
00:40:22.320 --> 00:40:27.039
that will increase employee engagement, performance
and retention. To learn more or to
609
00:40:27.079 --> 00:40:31.119
invite Elise to speak to your organization, please visit her at www dot Elise
610
00:40:31.199 --> 00:40:37.280
Cortez dot com. She would welcome
the opportunity to help get your employees working
611
00:40:37.440 --> 00:40:42.480
on purpose. We're making it easier
to listen to the Voice American Talk Radio
612
00:40:42.519 --> 00:40:45.280
Network wherever you go. In addition
to listening live, you can check out
613
00:40:45.320 --> 00:40:50.639
information about your favorite talk show hosts, discover new talk show personalities and shows
614
00:40:50.679 --> 00:40:54.039
to your list of favorites, and
listen to all our show archives on demand,
615
00:40:54.320 --> 00:40:59.440
all from your iPhone, BlackBerry or
Android, downloaded from the Apple App
616
00:40:59.480 --> 00:41:04.039
Store, back Verry app World or
Android Market and get ready to tune in.
617
00:41:04.159 --> 00:41:08.639
The Voice America moldlare powered by air
Cast. Follow us on Twitter for
618
00:41:08.719 --> 00:41:22.079
more great ideas at Voice America Empowerment. This is Working on Purpose with Elise
619
00:41:22.199 --> 00:41:27.360
Cortez. To reach our program today, please call in to one triple eight
620
00:41:27.519 --> 00:41:31.159
three four six nine one four one. Again that's one triple eight three four
621
00:41:31.280 --> 00:41:37.559
six nine one four one. You
may also send an email to Elise ali
622
00:41:37.000 --> 00:41:47.000
se at Elise Cortez dot com.
Now back to Working on Purpose. Thanks
623
00:41:47.039 --> 00:41:51.360
for staying with listen and welcome back
to Working on Purpose if you're just tuning
624
00:41:51.400 --> 00:41:53.320
in. My guest is Sherry Elliott
Jury, who is an author, speaker,
625
00:41:53.480 --> 00:41:57.719
coach, and trainer in the area
of PO resources and talent management.
626
00:41:58.079 --> 00:42:02.039
She's the author of Ties to Tattoos, Turning generational differences into competitive advantage,
627
00:42:02.280 --> 00:42:06.039
and also the book called You Can
Have It All, just not all at
628
00:42:06.079 --> 00:42:08.920
once. I'm your host, Alice
Cortez. So for this final segment here,
629
00:42:09.000 --> 00:42:13.760
Sherry, I wanted to kick it
off with this notion of within organizations,
630
00:42:13.840 --> 00:42:20.599
how leaders can use the power of
gratitude to really enroll and inspire people
631
00:42:21.039 --> 00:42:23.800
to perform at a higher level or
to continue performing when you know, when
632
00:42:23.840 --> 00:42:29.239
it's tough. So what I'm reminded
of is that the work that we do
633
00:42:29.320 --> 00:42:32.880
it Insidney, and we do a
lot of breakthrough project work, organizational transformation
634
00:42:32.960 --> 00:42:38.280
work, wherein an organization has identified
a critical business imperative that they need to
635
00:42:38.360 --> 00:42:43.159
get done, they need to accomplish
they promised either the shareholders or various other
636
00:42:43.239 --> 00:42:47.280
people, and it's going to really
take something in the organization to move against
637
00:42:47.320 --> 00:42:52.400
the drift and really enable and empower
people to act and think differently to be
638
00:42:52.440 --> 00:42:57.079
able to produce that result. And
so oftentimes when we're doing our coaching with
639
00:42:57.159 --> 00:43:00.719
the individual leaders that are powering those
particular projects, it gets tiring, right,
640
00:43:00.800 --> 00:43:05.400
It gets really tiring. And so
part of what will oftentimes find ourselves
641
00:43:05.440 --> 00:43:07.880
doing in the coaching sessions is we
ask, what have you done lately to
642
00:43:07.960 --> 00:43:12.119
be able to thank your team for
all the amazing work that they've done.
643
00:43:13.239 --> 00:43:16.159
Oh my gosh, I haven't really
done very much. We've been so busy.
644
00:43:16.639 --> 00:43:21.639
Totally get that, totally understand that, right. However, what if
645
00:43:21.719 --> 00:43:23.599
you just simply did a little event, something to be able, something that
646
00:43:23.639 --> 00:43:27.840
brought them together that was fun and
cheerful. You got them together around bowling
647
00:43:27.920 --> 00:43:30.760
or a picnic or something to be
able to show them, hey, you
648
00:43:30.880 --> 00:43:34.280
matter, we really appreciate you.
Let's do something fun and celebrate. So
649
00:43:34.880 --> 00:43:37.320
I wanted to kick that off for
this part of the segment. I know
650
00:43:37.360 --> 00:43:38.239
you had a few of the things
that you wanted to talk about, but
651
00:43:38.719 --> 00:43:44.360
to me, that's another example of
how leaders can show gratitude in terms of
652
00:43:44.440 --> 00:43:47.840
how they lead to make a difference
in their teams. Especially over the holidays.
653
00:43:47.880 --> 00:43:52.519
Everybody's got their own kind of stress
going on, whether it's just work
654
00:43:52.599 --> 00:43:55.960
related they might have. I know, I worked for a domestic violence shelter
655
00:43:57.039 --> 00:44:01.039
and that was actually their biggest time
of year. Is sure families had Christmas
656
00:44:01.320 --> 00:44:06.199
and they don't close. Shelters don't
close twenty four seven. So it was
657
00:44:06.280 --> 00:44:09.639
really important that we gave the staff
some time off. And you know,
658
00:44:09.679 --> 00:44:13.920
I wouldn't inhale babies, for instance, but they got to take some time
659
00:44:13.960 --> 00:44:16.239
off. They got taken out for
lunch, and so even just something as
660
00:44:16.280 --> 00:44:20.119
simple as that going hey, you
know what, we know you're working really
661
00:44:20.159 --> 00:44:22.960
hard through this season, and we
really appreciate it. Can we get you
662
00:44:23.119 --> 00:44:28.599
lunch? And it really makes a
difference for them just to have that opportunity,
663
00:44:28.679 --> 00:44:31.360
And that means it shows you're paying
attention to what they're experiencing, not
664
00:44:31.519 --> 00:44:37.159
from your level, but from their
level. You're reminding me of something that's
665
00:44:37.199 --> 00:44:40.800
fun for me. You brought me
right back to nineteen ninety eight Seattle,
666
00:44:40.880 --> 00:44:45.679
Washington. I was at that time
selling information technology staffing services. So I'd
667
00:44:45.719 --> 00:44:52.280
go and call out on it leaders
who needed staffing, usually augmented or contract
668
00:44:52.360 --> 00:44:55.039
staffing, and I would do one
of two things, Sherry, speaking of
669
00:44:55.079 --> 00:45:00.280
food, is I would either now
or on the lunch our. I knew
670
00:45:00.280 --> 00:45:02.039
one of my hiring managers was,
you know, probably heads down in a
671
00:45:02.079 --> 00:45:05.360
project. I would call them up
and say, what do you want today?
672
00:45:05.519 --> 00:45:07.679
Chinese or Vietnamese? I picked it
up for you, and I'd bring
673
00:45:07.760 --> 00:45:10.000
it. And it was a way
to thank them for their business, thank
674
00:45:10.079 --> 00:45:15.719
them for being a client of mine, for entrusting me with your business and
675
00:45:15.880 --> 00:45:19.440
letting me serve you in this way. So it wasn't a hard but it
676
00:45:19.519 --> 00:45:22.159
took. It just took being a
little intentional. The other really fun thing
677
00:45:22.199 --> 00:45:27.519
that I would do oftentimes is this
was a way of business development. So
678
00:45:27.920 --> 00:45:30.119
those of you who are in business
developer sales, this is for you.
679
00:45:30.719 --> 00:45:32.159
So on Friday afternoon, I make
a bunch of calls and I would I
680
00:45:32.199 --> 00:45:36.840
would call my prospects that I wanted
to see on Monday, leave a message
681
00:45:36.840 --> 00:45:38.039
saying, hey, I'm going to
be here on Monday. I'll come by
682
00:45:38.119 --> 00:45:42.760
and see you. It's at least
Cortez from x y Z company. Sunday
683
00:45:42.880 --> 00:45:45.360
night, I would be at home
and I would make a whole bunch of
684
00:45:45.400 --> 00:45:50.360
homemade cookies and I put them in
this cloth line basket. And the next
685
00:45:50.400 --> 00:45:52.000
morning I'd show up at their place
of business and I would say, hey,
686
00:45:52.039 --> 00:45:55.559
I'm here to see Bob Jones or
whoever else it was. And I
687
00:45:55.639 --> 00:46:00.440
would set my cookies down in front
of receptionist and they would say do you
688
00:46:00.519 --> 00:46:04.000
have an appointment? And I would
say, well, I think he's expecting
689
00:46:04.039 --> 00:46:06.800
me because I left a message,
right, and if cookies were there,
690
00:46:06.880 --> 00:46:10.639
wafting, wafting right, and she
would call and she would say, Bob,
691
00:46:10.840 --> 00:46:15.320
there's an at least Cortest here to
see you. She has cookies,
692
00:46:15.559 --> 00:46:19.920
and they would let me in,
right. But it was a way to
693
00:46:20.039 --> 00:46:23.199
be able to sort of thank in
advance for the opportunity to see them.
694
00:46:23.400 --> 00:46:27.480
And it's amazing what food can do
in that way. Oh yeah, did
695
00:46:27.559 --> 00:46:30.400
you know I brought you a plate
of cookies tonight? Yes? I do,
696
00:46:30.039 --> 00:46:32.039
Yes, I do. So.
Yeah. Food is a way of
697
00:46:32.079 --> 00:46:37.199
showing love sometimes and appreciation. So
what better way than that? I don't
698
00:46:37.280 --> 00:46:40.400
know. I think that having grown
up in the restaurant business. First,
699
00:46:40.440 --> 00:46:44.599
my parents were farmers, and of
course so we created right we were we
700
00:46:44.679 --> 00:46:50.360
were actually raising wheat and sugar beets
to feed families, and then later on
701
00:46:50.440 --> 00:46:52.119
we got in a restaurant business,
and so there is something about the whole
702
00:46:52.159 --> 00:46:55.000
food thing, and I'm certain that's
a big reason that I still love to
703
00:46:55.039 --> 00:47:00.599
host Thanksgiving the way that I do. Absolutely my first job and owning a
704
00:47:00.679 --> 00:47:04.039
business was a catering company. So
I think that's why we have so many
705
00:47:04.159 --> 00:47:06.800
different connections that way. You and
I. I don't think I know how
706
00:47:06.840 --> 00:47:09.480
to make mashed potatoes for less than
fifty and you don't know how to throw
707
00:47:09.559 --> 00:47:13.519
Thanksgiving for less than a hundred.
So you know, it's just inherent in
708
00:47:13.599 --> 00:47:17.679
who we are. Yeah, yeah, And it's exhausting, right, but
709
00:47:19.280 --> 00:47:22.679
there it's a true labor of love. And so you know, however,
710
00:47:22.760 --> 00:47:25.599
it is that we presence ourselves to
be able to connect with people in our
711
00:47:25.639 --> 00:47:29.480
lives, and this is true for
us as colleagues, right to be able
712
00:47:29.519 --> 00:47:32.039
to thank our colleagues for an amazing
work. I work with some amazing people,
713
00:47:32.119 --> 00:47:36.320
Sharry and a lot of the consultants. I'm so proud to call them
714
00:47:36.360 --> 00:47:40.800
my associates, and they do profound
amazing work. Their ability to look my
715
00:47:42.000 --> 00:47:45.920
direction, see me and thank me
for being their colleague and helping them deliver
716
00:47:46.079 --> 00:47:50.719
something is truly astounding to me.
That they have the presence to be able
717
00:47:50.760 --> 00:47:53.199
to say that to me in a
way that really moves me. Makes a
718
00:47:53.239 --> 00:47:57.320
real difference in how I show up
for work too, absolutely, And you
719
00:47:57.400 --> 00:48:00.119
know, I thought about one another
example. I get requests just like you
720
00:48:00.239 --> 00:48:04.519
do. Do we know anybody who
would be good on your radio show or
721
00:48:04.719 --> 00:48:09.119
as another speaker? And referring to
somebody we know and trust is also a
722
00:48:09.199 --> 00:48:12.719
way of saying, you know what
they matter to me. They're important to
723
00:48:12.719 --> 00:48:15.480
me, and I know they'll do
a great job. And that's a huge
724
00:48:15.519 --> 00:48:19.760
compliment. You may not always know
it, but surrounding yourself with teams of
725
00:48:19.840 --> 00:48:23.719
professionals that you know you can help
your clients or partners out by giving them
726
00:48:23.800 --> 00:48:28.400
referrals to somebody that's really need to
take care of them. It's a compliment,
727
00:48:28.800 --> 00:48:32.480
especially in the business society, it
is, and that it also reminds
728
00:48:32.519 --> 00:48:36.320
me too of just, you know, the notion of being of service to
729
00:48:36.400 --> 00:48:39.880
people, whether you employ a servant
leadership mentality or however it is that you
730
00:48:40.320 --> 00:48:45.440
see your faith informing how you roll
through life. But to be of service
731
00:48:45.559 --> 00:48:49.679
to someone is it, I think
a fantastic way to be able to illustrate
732
00:48:49.760 --> 00:48:53.599
who you are, express yourself and
also to illustrate your gratitude for getting to
733
00:48:53.679 --> 00:48:57.840
be connected to that person. Yeah, yeah, that's great. Yeah.
734
00:48:58.079 --> 00:49:00.280
Yeah. One of the other things
that when I was doing my research of
735
00:49:00.480 --> 00:49:05.800
some of the things that I did, I actually googled it on more because
736
00:49:05.800 --> 00:49:07.800
I knew there was more. And
one of the things that I never thought
737
00:49:07.840 --> 00:49:13.280
of is showing our self gratitude.
I was like, I saw that,
738
00:49:13.360 --> 00:49:15.920
and I was like what, say
what? And I'm learning to have I
739
00:49:16.079 --> 00:49:19.960
joke and say, my boundaries are
sticks right now, but they're getting better
740
00:49:20.000 --> 00:49:22.760
and they're getting stronger fence. They're
not like gonna be a little sticks for
741
00:49:22.880 --> 00:49:25.760
long, so watch out world.
But one of the things I was really
742
00:49:25.880 --> 00:49:30.199
surprised, and I didn't even occur
to me, is what about telling ourselves
743
00:49:30.719 --> 00:49:36.239
or doing something for ourselves that really
empowers and lights us up so we can
744
00:49:36.320 --> 00:49:39.360
show up that way in the world. Because when we're down, we're tired,
745
00:49:39.519 --> 00:49:44.320
and you know, we're overworked,
it's hard to have sparkle and magic
746
00:49:44.639 --> 00:49:49.880
and glow when we don't tell ourselves
how great we are. Oh my gosh,
747
00:49:50.000 --> 00:49:52.119
you are so right. And the
few times when I think to do
748
00:49:52.280 --> 00:49:57.519
that for myself, the difference it
really makes, as I like to say,
749
00:49:57.559 --> 00:50:00.480
immeasurable. And I do do that
sometimes time when I need to intentionally
750
00:50:00.800 --> 00:50:05.360
alter how something occurs for me,
how a situation, an opportunity, how
751
00:50:05.400 --> 00:50:07.480
I even occur for myself in a
situation because I need to be able to
752
00:50:07.559 --> 00:50:10.719
perform, or I want to have
a different outcome, or I want just
753
00:50:10.840 --> 00:50:15.480
a different experience. And I catch
myself going, okay, Cortez, just
754
00:50:15.599 --> 00:50:19.079
to sack hold on here, this
is what's what you've done well, and
755
00:50:19.199 --> 00:50:21.679
this is what I think you should
be happy about it, grateful for and
756
00:50:21.800 --> 00:50:27.440
so you're right, there's something about
that that totally alters my whole experience of
757
00:50:27.519 --> 00:50:30.599
myself and how whatever it is that
I'm connected to. Yes, absolutely,
758
00:50:30.840 --> 00:50:34.639
and it is. It's a powerful
way to show up. And it's just
759
00:50:34.760 --> 00:50:37.400
a small thing. It's like going, Okay, what do I need and
760
00:50:37.519 --> 00:50:39.920
how can I change something for myself
so that I can be more of service
761
00:50:40.000 --> 00:50:45.639
to others. You Know what I
think about with that is I think about
762
00:50:45.239 --> 00:50:49.840
again, in the individual coaching sessions
that I've I've been privileged to do,
763
00:50:50.079 --> 00:50:52.599
is we do ask our clients tell
us about the winds that you've had.
764
00:50:53.239 --> 00:50:57.960
And usually, more often than not, the women have a harder time conjuring
765
00:50:58.079 --> 00:51:01.159
up what they did well, claiming
they did well, And there's so much
766
00:51:01.239 --> 00:51:06.840
power when when they can, we
can actually get them to language and claim
767
00:51:07.239 --> 00:51:09.039
you know what. Today I spoke
in front of a crowd of one hundred
768
00:51:09.039 --> 00:51:13.199
and fifty people and I rocked it. The message was there and they got
769
00:51:13.280 --> 00:51:15.960
it, and I'm so excited and
I feel so great about my performance and
770
00:51:15.000 --> 00:51:19.760
who I was in that moment.
And we have to usually encourage them to
771
00:51:19.840 --> 00:51:22.639
do that, but when they do
the power of that is so incredible.
772
00:51:23.199 --> 00:51:27.280
Yeah, that brings me back to
just acknowledgement. I had dinner with a
773
00:51:27.320 --> 00:51:30.039
friend last night and she was leaving
and she was telling me, and she's
774
00:51:30.079 --> 00:51:32.679
just like mid forty. She said, I'm going back to school to get
775
00:51:32.719 --> 00:51:37.159
my degree. And she's like,
you know, I might as well start
776
00:51:37.280 --> 00:51:38.119
now. But she was kind of
like, she goes, I'm a little
777
00:51:38.159 --> 00:51:40.559
embarrassed. And I turned to her
and I was getting ready to walk to
778
00:51:40.639 --> 00:51:45.719
my car, and I said,
don't be embarrassed, be proud. Don't
779
00:51:45.800 --> 00:51:49.960
don't be embarrassed to tell people you're
you're gonna be fifty anyway. Why not
780
00:51:50.159 --> 00:51:52.239
finish your degree and then you get
to choose something else that you want to
781
00:51:52.320 --> 00:51:55.840
do. But that when that's I
heard those words out of her mouth,
782
00:51:57.000 --> 00:52:00.639
it made me do a three sixty
and turn around and go, hold on
783
00:52:00.760 --> 00:52:02.760
a second. I would like you
to think about that and be proud of
784
00:52:02.840 --> 00:52:07.639
it. And that was my small
gift to her, because she was looking
785
00:52:07.679 --> 00:52:12.639
at it from a whole other framework, and so I was super proud of
786
00:52:12.679 --> 00:52:15.360
her, and I wanted her to
know that, but also for her to
787
00:52:15.480 --> 00:52:19.280
feel that and stand taller with it, I think it's incredible. Well,
788
00:52:19.360 --> 00:52:22.960
sometimes we do need other people,
or we can certainly benefit other people being
789
00:52:22.000 --> 00:52:25.840
able to give us another perspective on
something. And I think one of the
790
00:52:25.920 --> 00:52:29.400
things that I appreciate about that,
and I say it when I go out
791
00:52:29.440 --> 00:52:32.679
and speak on my modes of engagement
and my passionate purpose stuff that I speak
792
00:52:32.760 --> 00:52:37.159
from, is that to be able
to get another perspective in a way that
793
00:52:37.239 --> 00:52:43.239
lets us continue to rewrite our life
story which includes us as the author and
794
00:52:43.320 --> 00:52:47.480
the main character, is incredible because
we then get the chance to reinvent or
795
00:52:47.679 --> 00:52:52.920
recast ourselves as we accumulate those life
experiences and see things from a different vantish
796
00:52:52.000 --> 00:52:57.480
point, one that ideally is more
grateful and appreciative. Yeah, absolutely,
797
00:52:57.880 --> 00:53:01.320
And forgiving there and forgiving there's another
good. Yeah, absolutely when it's important,
798
00:53:01.440 --> 00:53:06.000
and forgiving ourselves because I know people
are really good at beating themselves up,
799
00:53:06.039 --> 00:53:09.119
and it's forgiveness of self is important
too, and that is a certain
800
00:53:09.159 --> 00:53:14.119
I think forgiveness of self I think
qualifies in the general gratitude camp for sure.
801
00:53:14.360 --> 00:53:19.400
Absolutely. Yeah, it's kind of
taking We started this about energy in
802
00:53:19.480 --> 00:53:22.000
the beginning, but it's taking that
energy of saying what you don't like about
803
00:53:22.039 --> 00:53:25.960
yourself and forgiving yourself to converting it
into what do I do well? And
804
00:53:27.079 --> 00:53:30.119
putting that energy out into the universe. What a difference it makes, right,
805
00:53:30.239 --> 00:53:35.519
really, what a difference it makes
when somebody is literally skipping along because
806
00:53:35.599 --> 00:53:40.119
they feel that energy is positive and
strong, versus feeling beaten down by the
807
00:53:40.199 --> 00:53:44.960
world or by what they think that
they missed. I'll give a quick story
808
00:53:44.960 --> 00:53:47.400
about that, your guest for next
week. I met her back in May
809
00:53:47.599 --> 00:53:52.079
and I was sitting at a little
local pub in Frisco and I just finished
810
00:53:52.079 --> 00:53:54.519
working out, so when I was
stinky and you know, all sweaty had
811
00:53:54.559 --> 00:53:58.760
no business being in there, and
there was like this networking thing going on.
812
00:53:58.920 --> 00:54:00.920
And it first I was a little
ear tadd by because I'm like,
813
00:54:00.320 --> 00:54:04.559
I'm here to chill out with my
friends. And I look over to my
814
00:54:04.679 --> 00:54:07.119
left and there's this very beautiful woman
and she has this book in her hand.
815
00:54:07.800 --> 00:54:12.280
And I immediately went to the book
and I followed the energy and went
816
00:54:12.360 --> 00:54:14.960
straight to her and I said,
you wrote a book. I want to
817
00:54:15.079 --> 00:54:17.719
know you. And it took me
four or five months to get back to
818
00:54:17.760 --> 00:54:21.519
a place where I could meet with
her in person. But all I did
819
00:54:21.639 --> 00:54:24.239
was pay attention to the energy that
she was giving off, and that was
820
00:54:24.400 --> 00:54:28.840
incredible. It was like the glow, the magic, but you got to
821
00:54:28.840 --> 00:54:31.480
be aware to take it. Yeah, and to that end too, in
822
00:54:31.599 --> 00:54:36.679
terms of how it is that we
individuals walk through life. Are we conscious
823
00:54:36.719 --> 00:54:39.639
of how the energy we're putting out
there? Yes, so, Sherry here,
824
00:54:39.679 --> 00:54:43.480
we are already at the end of
the show. I don't know where
825
00:54:43.599 --> 00:54:46.199
the time goes. But last word
you want to give to our listeners today
826
00:54:46.280 --> 00:54:51.719
thirty seconds be present, show up
fully for yourself and everybody else, and
827
00:54:51.800 --> 00:54:57.320
you will make a difference, very
powerful and very succinct. Short not knowing
828
00:54:57.400 --> 00:55:00.519
for short. Now, it's wonderful. It's very wonderful that. Yes,
829
00:55:00.239 --> 00:55:04.360
well, I have so appreciated as
always having you on the show. Every
830
00:55:04.440 --> 00:55:07.519
time we talk, I get something
new from you. I see you differently
831
00:55:07.599 --> 00:55:10.000
and more deeply. And I really
appreciate you being here with me on Thanksgiving
832
00:55:10.079 --> 00:55:14.079
Eve. Yes, I'm excited.
Thank you. If you want to learn
833
00:55:14.079 --> 00:55:16.440
more about Sherry Elliott jury, the
work she does speaking and consulting, or
834
00:55:16.519 --> 00:55:22.440
her books, visit her website.
It's generationalguru dot com. So let me
835
00:55:22.519 --> 00:55:28.519
spell that for you. G E
N E r A t I O n
836
00:55:28.840 --> 00:55:34.400
A L g U r u dot
com. Generational Guru dot com and join
837
00:55:34.519 --> 00:55:37.280
us next week when we talk with
Tanya Waring, the founder of Manifesting Mindset.
838
00:55:37.519 --> 00:55:42.039
We'll be talking about her work teaching
executives, entrepreneurs, and everyday people
839
00:55:42.079 --> 00:55:45.960
how to get what they want in
business in life using her proprietary manifesting process.
840
00:55:45.400 --> 00:55:47.519
See you then, remember that work
is at least one third of our
841
00:55:47.599 --> 00:55:58.440
life, so let's work on purpose. We hope you've enjoyed this week's program.
842
00:55:58.719 --> 00:56:01.760
Be sure to tune into Working on
Purpose featuring your host, Alice Cortez
843
00:56:02.159 --> 00:56:07.840
every Wednesday at six pm Eastern Time
three pm Pacific Time on the Voice America
844
00:56:07.960 --> 00:56:10.960
Empowerment Channel. This week, find
your life's purpose at work





















































