The Game of Life: Practical, Purposeful Selling

Selling for many people might register on the fear scale just one rung below public speaking. But why, when selling well gives us so much access to meeting amazing people and making the impact in the world we deeply desire? In this episode, we will...
Selling for many people might register on the fear scale just one rung below public speaking. But why, when selling well gives us so much access to meeting amazing people and making the impact in the world we deeply desire? In this episode, we will get a fresh perspective on the world of sales from Debbie Mrazek, a professional who’s made it her business to help people get the results they want in sales. We’ll talk about strategies for selling, having sufficient sales time planned, and how we can tap others to help and then celebrate in our success.
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There are some people that make their
work just another thing they have to do,
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and there are those that make their
work something that they want to do.
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Welcome to Working on Purpose with your
host Elise Cortes. In our program,
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we provide guidance and inspiration from those
people who have found deeper meaning and
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personal connection to their work life.
It's beyond nine to five, it's working
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on purpose. Now Here is your
host, Elise Cortes. Thanks for tuning
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in again this week. I'm your
host Elise Cortes, joining you from Dallas,
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Texas, which is home base for
me. This program is all about
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helping fe more meaningful and productively connect
with their work, and equipping leaders to
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cultivate meaning and purpose in the work
of their employees. I bring on guests
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to have a particular perspective or experience
that I think expands this conversation, and
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as a management consultant and social scientists
myself, I draw on the meeting or
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research I've been doing over the last
fifteen years, as well as for my
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own experience consulting, speaking, and
developing workforces across the globe. I'll get
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to the program in just a moment, but let my thank my sponsor Recover
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by using the code WOP fifty short
for Working on Purpose fifty percent off last
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week. If you missed the show
live, you can always catch a recorded
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podcast. We were on the air
with Roland Hardell, who was a lifelong
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entrepreneur, still going strong at eighty
two with its newest invention, the interlude
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travel folding Chair. Roland is also
my first beloved boss who fired me at
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age nineteen and actually completely saved my
life in doing so. Talked about that
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story and his approach to playing in
life, which the rest of us call
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work with Us. This week is
Debbie Meriaac. She is the president of
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the sales company, the Texas Base
Firm, that is helping hundreds of entrepreneurs,
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individuals, and corporations better assess,
understand, and engage in practical purposeful
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selling. We'll be talking about the
ideology and common fears associated with sales and
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now we can get past those strategies
for effective and purposeful selling, and how
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we can socialize and get help selling
Debute joint Us today from Plano, Texas.
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Debbie, welcome to Working on Purpose. Hi, nice to be here.
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Thank you so much for having me. Isn't it fun? It is?
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And I don't know who the gentleman
was last week, but I'm going
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to have to go back and listen
to that. Oh. Absolutely, he's
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a wonderful human being. He really
is inspirational and we can learn a lot
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from him. And we did the
interview actually in his home office there in
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Portland, Oregon, because I was
visiting him, so it was even more
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magical. Yes, yes, yes, yes, Okay, Well, let's
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talk about something that people find really
scary, sales, right, So,
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yeah, you're a pro in this
field and you help other succeed in it.
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So first let's just kind of ground
this, this this conversation. Why
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are we so afraid of sales?
I believe that most people are most afraid
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of sales because of the fear of
rejection. You know that what's unknown,
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or it's asking for money. You
know, it's usually one of those three
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things. You know, they just
don't know the person they're going to talk
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to. You said that unknown about
that person, like, oh, you
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know, well they like me,
and then you know, the fear of
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rejection, you know, where they
do get the conversation and do it and
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the person say naw, I don't
want that. Or you know, they're
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asking for money. They've never looked
at their ideas, their thoughts behind money,
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and so they're selling something that perhaps
in their world is considered expensive.
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You know, like if they're used
to spending fifty dollars on something, they're
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selling something that's five thousand dollars.
I know they think that's very wow.
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So who would spend that kind of
money, and so they're afraid to ask
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because of the money. Mm hmmm, mm hmm. It's fascinating to me
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how we walk through life with our
own limiting mindsets, right that we oftentimes
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aren't even aware of and they are
talking to us the whole time, and
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we're buying all of it inside our
heads, but we have no idea how
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it's limiting our performance and how we
experience life. It's amazing, absolutely well,
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if we turn this over just on
the other side of that conversation we
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talked about sales being scary. Someone
that I really respect and admire and who
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was quite successful as a business owner
and frankly as a salesperson as well,
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is Nathan Rosenberg in Signium, where
I spent the last couple of years working.
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He totally changed the way that I
see sales for the better. He
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said, the impact you have in
the world is contingent on how good you
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are in sales, and I do
want to make a difference in the world,
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and thanks to him, I see
my sales outreach and performance as a
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vehicle to get to do the work
that I want to do on the planet.
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What's your philosophy about sales? Well, first of all, let me
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tell you, I love what he
shared with you, and it is that
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you were able to hear him and
to go on with what you do.
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You know, I think this is
one of the things about sales that we
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all come to it different ways,
and so my philosophy has always been really
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nothing happens until you sell something.
Hmm. That goes back to the impact
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that he's talking about. For sure, Yes, yes, exactly, And
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you know, so whatever you have
to do to get to that point to
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sell something, what it is for
you will not be what it is for
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the next person or the next person. In my practice, I talk about
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meeting people where they are at.
I believe sales is you know, each
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of us is doing it the way
it works for us. We can be
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at the same company selling the same
thing, but how you sell and how
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I sell could be completely different,
and both of us can be extraordinary in
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our success. And one of the
filters that I have used in my consulting
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practice for the last twenty years is
when somebody calls me and says they have,
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you know, a superstar Mary on
their team and they want everybody to
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be like her. I will never
take that engagement, never, because I
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believe so strongly in this that we
are all capable of selling. And it
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is though, why many people fail
is because they've not been allowed to sell
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in the way in which they sell
best. That's of course, music to
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my ears, Debbie, as you
probably can guess I do. I'm very
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much a person who when we look
at how we work with leaders to reward
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people, is that we ask them
to look at them as unique individuals,
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to see who they are, what
do they bring, and what do they
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uniquely want from work, and certainly
their salesmanship. So I certainly agree with
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what you're saying, and it would
be really delightful maybe if you could,
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could you maybe give us a couple
of examples of different kinds of ways people
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sell and that still work. Absolutely
And so you know, for myself,
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believe it or not, you are
not experiencing me perhaps as an introvert today,
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but that is really my preferred you
know, I'd love to be at
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home on the couch with a good
book, my sweeting, my beagle in
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a book, and a glass of
wine. But in going out to sell
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and being an introvert, if I
really would have listened to others, I
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would have never done it. But
the truth was I didn't understand it young,
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but I was very good at asking
questions so I didn't have to talk,
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and in sales, this ended up
being brilliant in that not many salespeople
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really listen much less plan their questions
in advance, ask them in an opened
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ended way to elicit what the customer
is really trying to do or trying to
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accomplish, and then responding to that. So, you know, for me,
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you know, I use this.
I don't know if you're familiar with
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Susan Kaine's book Quiet, It's one
of the most brilliant books for introverts.
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But I think introverts are some of
the greatest salespeople because they do know how
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to listen and genuinely listen, not
listen just to get ready to talk next,
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but really listen to what the person
is And then the other one is
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when somebody is not the most experienced, you know, like they don't have
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a lot of experience in sales or
a particular product, and they really you
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know, you tell them you know
what to do, give them direction,
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and they go out there and because
they don't know what you know other salespeople
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do, they just do what you
say and then lo and behold they get
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the deal. And they're not the
most experience, but they take direction well,
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so they understand, you know,
they're willing to accept the process of
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sales the questions you ask on the
first visit, the second visit, the
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third visit, they just do that
and they go and do it and it's
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like it happens. You have got
to be so encouraging to some of our
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listeners out there right now. And
by the way, Debbie, we do
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enjoy a global listenership. There are
people literally all over the globe who listen
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to the show, and I'm sure
that there are all at various stages of
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their sales career, or if they're
not in pure sales like me, of
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course I sell my work too either. I have a hybrid role. I
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want to say two things about what
you said there. One is you're the
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first person I've talked with who actually
says the same thing that I say,
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which is introverts are really great listeners, and I actually think they are great
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conversationalists. Yeah, because they're such
great listeners, I mean, they know
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how to really listen and make sure
the other person is heard. They presence
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that beautifully, and they're incredibly effective
communicators. And so when I share that
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with audiences, a lot of times
they just probably like your message, Land
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says, oh my gosh, thank
goodness. I always feel like I have
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to make up for something because I'm
not an extrovert exactly. Thank you for
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saying that that's beautiful. Any comment
on that before I go into my next
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yes, because you know, one
of the things with sales, I believe
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is so key as being authentic to
who you are. And the reason a
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lot of people fail is because,
say they are an introvert, but they've
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watched somebody perhaps that they admire or
they have seen be successful. Maybe that
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is a great, you know,
incredible extrovert, and so they're trying to
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be them. Well, you know, they don't understand and even I believe
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the customer doesn't always understand why they
don't buy, but it is that that
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person not being who they are.
The customer feels like, well, there's
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something off, even if they can't
articulate or put their finger on it,
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and it is that they're not being
themselves. So when introverts and I had
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to learn that. You know,
I started my career doing outside sales in
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Houston, Texas and the seismic industry
when there had yet to be women in
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that business, and so I was
always trying to be, you know,
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one of the guys, not only
in how I dressed, but you know,
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you know, and trying to fit
in and it just wasn't. And
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the day somebody took me aside and
said, Debbie, you know, the
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sooner you be you the better this
is probably going to work out. Oh
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really sure? And it was incredible. I mean, it really did.
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And I felt so much comfortable,
more comfortable at ease with talking to people
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and doing it because I really had
I've been watching these other people and thinking,
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Okay, I need to say it
like that, or I need to
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work that into the conversation, or
I need to be able to do that,
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you know, and it was like
none of those things were me mm
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hmm. Well, and that rans
me to the second point that I wanted
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to present from what you said earlier, and that is the people that maybe
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don't have a lot of experience with
sales, but yet are very coachable.
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That is such a great, great
ability, great talent to be coachable in
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life. So I just really wanted
to call that and you were certainly coachable
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in how you receive that feedback.
Absolutely. One of the things I say
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about sales today and I have learned
is that the day that I figured out
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sales wasn't this stereotype, you know, the selling and making somebody do it,
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but that it was a conversation.
Yes, that if I was prepared
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in my questions, you know,
like when I go in for the first
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visit, what are the questions I
need to have answered to even know that
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there's a second visit. Well,
if for me as an introvert, preparing
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those questions with opened ended questions,
who, what, where, why?
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Win, how and allowing the other
person to talk, you know, that
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was powerful for me and so to
this day, if you're capable of having
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that conversation you need to have on
the first call, on the second call,
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on the third call, then what
happens generally is that then as you
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go through that you've done the proposal, you're doing this questioning, this converse
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south then it gets to are you
ready to get started or okay? I
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want that? What do I need
to do? It's not this grotesque and
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wow, you know I'm attacking you. I'm making you do something. It's
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a conversation. I love that,
Debbie. That's another thing that Nathan Roseberg
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says too, And I hope that
that gives our listeners a little bit more
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access to the field as well.
The reason I wanted to start with ideology
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of selling was to open a space
for people to see sales a little bit
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differently. So you're doing this beautifully, I can guarantee, thank you,
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right, I had a vast number
of people out there haven't thought about sales
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as a conversation. That's so much
more accessible. And one of the things
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you mentioned for your particular audience in
that you have a global audience, I
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too, have worked with people globally, and you know, what I find
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sometimes is people think that, you
know, okay, we do this in
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the United States, but we must
do this in France, or we must
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do this in Japan. Yes,
we definitely have cultural etiquette differences in that
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way, but in selling across you
know, all continents, what I have
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found is this being able to carry
a conversation, be intentional, be prepared
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with it has allowed me to work, you know, with people all over
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the world. And how delightful is
that. I love working with people across
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the globe. It's so so fulfilling
and enriching. Well, before we go
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and break, I want to ask
one other question here, and that gets
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to an interesting blog post that I
saw on your website about the role of
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confidence in sales seems pretty important to
me, pretty basic to me. But
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how do we develop confidence to fuel
our sales work if we don't really feel
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it? Where do we start?
Okay, so don't laugh here, Okay,
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what people is? You know,
we you and I may not think
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of ourselves as actors. We're not
thesbians. You know, we didn't do
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that in high schoo or college or
in adult life. But when we are
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really lacking that confidence, I believe
sometimes we have to act our way.
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And I'll tell you what I mean
by that, act our way into it.
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So, first of all, we
have to continue to be an action.
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Confidence is not going to grow by
us not taking action and hiding in
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the office or you know, behind
our phone. You know it's going to
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Confidence is built through interacting. But
I believe that, you know, like
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I love Elizabeth Taylor and who doesn't
know that she's a drama queen. But
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I believe that if you would take
on the sales role as an actor because
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you don't feel like you can do
it yet, So imagine yourself as an
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actor delivering whatever communication you need to
be having, you know, with your
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customer, like you've got all the
confidence in the world you can do this.
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What happens is is when sometimes you
take on that in your head like
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Okay, I'm going to act my
way into it. I'm going to be
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confident. You know, actors are
confident in what they do and deliver it
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well. Two things happen. One, you get through it and it's like,
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oh my gosh, I did it, and in doing it, you
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are going to feel more confident.
And Two in doing that it almost it
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gives you a relief because it's like
somebody else doing it and not you,
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So it takes away some of the
stress. But at the end of the
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day, when you've done it and
you've delivered it and it's like, oh
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my gosh, I did it well, then you can do the intellectual part
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of that with yourself, like that
was not Elizabeth Taylor, that was me.
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Oh my gosh, I did this. So if I did it once,
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I can do it again. And
you know, nse and repeat and
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edit as you go along, and
you will get better and better. I
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mean, I tell the story on
myself now, Alice, where if you
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had ever told me that building relationships
with people and stretching myself in the way
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that I did, and you know, as an introvert, very uncomfortably that
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now that because I had done that
and made people feel comfortable, now people
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just calm me and say, okay, girl, let's get started. And
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we haven't even done a sales call. Wow. I have never dreamed that
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that would be possible, but it's
possible today because I have the confidence in
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that. I want to say two
things to that, just to bring that
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point home to our listeners, because
there's a couple of ways we can build
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on that, I think really quick, and then we'll go on a quick
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break. I had two guests on
my radio show that speak to this,
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and they both sort of say something
similar, but from different angles. They
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say, just do the next right
thing. So right, so if you
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just get yourself into a space where
you can just get yourself to do the
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next right thing. So one of
the people that said that is Jeff Hayden,
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who wrote the Motivation Myth. He
talks about that because when you take
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the next move, when you do
the next right thing, it gives you
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a dopamine hit. It gives you
a feeling that you've just what you said
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right. It's given you that feeling
of accomplishment, which is what fuels your
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next step. And then the other
person that talks about this is Sean Anderson,
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who I've bet on the show a
couple of times. He's my coach
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and he is the extra mile guy, go the extra mile guy, and
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he says the exact same thing.
So just wanted to bring that home for
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our listeners because I think it's so
so critical what you're talking about here,
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and if listeners get nothing else out
of the show, they take that point
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that you gave. That's beautiful.
Thank you. And with that, Debbie,
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let's take our first break. I'm
your host, Alis Cortez. We've
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been on the air with Debbie Meriaac. She's the president of the Sales Company,
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a Texas base firm that is helping
hundreds of entrepreneurs, individuals, and
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corporations better assess, understand, and
engage in practical, purposeful selling. She
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joined us today from Plano, Texas. We've been talking a bit about the
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ideology and philosophy of selling. After
the break, we're going to get into
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the strategy for selling. Stay with
us. We'll be right back. Eolaise
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Cortes is a speaker and engagement and
development catalyst. She designs and delivers professional
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development, leadership and engagement workshops and
can bring her expertise to your organization.
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She will help ignite meaningful development within
your workforce that will increase employee engagement,
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performance and retention. To learn more
or to invite Elise to speak to your
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organization, please visit her at www
dot elisecortes dot com. She would welcome
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the opportunity to help get your employees
working on purpose. This is working on
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Purpose with Elise Cortes. To reach
our program today, send an email to
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a lease Alic at elisecortes dot com. Now back to working on purpose.
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If you're just joining us, My
guest is Debbie Meriaac, the president of
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the Sales Company, a Texas space
firm that is helping hundreds of entrepreneurs,
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individuals, and corporations better us understand
and engage in practical, purposeful selling.
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She is a high energy, get
it done sooner than later, kick butt
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and take name sales coach, consultant, trainer, speaker, and author.
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We've been talking a bit about the
philosophy or ideology of selling. Now we
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want to get into strategy. So
before we get into that, there's always
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this this notion, right Debbie,
I know you've seen it a million and
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a half times of you know,
I don't really have a strategy, so
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there's always the live and hope,
dying despair approach to selling, right,
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yes, which is the afterthought way
of going about it. So your perspective
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on that, I believe unfortunately that
for so many that you know, they're
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excited about what they're doing, they're
selling their offering, but the sales is
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an afterthought, you know, they
you know, it's just like it's just
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magically going to show up, and
so you're living hope, die in despair.
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Boy, That pretty much sums it
up. And I find that,
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you know, just helping people bring
sales to top of mind, you know,
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maybe it's not the very top to
begin with versus an afterthought, but
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moving it up their their ladder,
if you will, helps them a great
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deal in that having a consciousness about
what they really want and what they're trying
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to accomplish and what can they not
what can they do for the customer because
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I assume they have to service the
product that but you know, how are
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they going to get to them and
get it done? You know, to
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have a plan in advance. What
a concept? Yeah, and it takes
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time, right, and so you
talk it does, it does, and
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it's not always right the first time. You know, this is one of
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those that you know, you you
adjust as you know, start where you
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start and adjust as you go along. Well, you talk about having a
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sales roadmap, So what kinds of
things are important here? What do you
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mean by why is that important?
What kinds of things go into that roadmap?
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Very good? So I actually wrote
a book for this specific purpose.
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I believe you're if you were say
you and I had a surgery scheduled today,
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you know we had to have our
appendix out. Well, don't we
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suspect that the doctor really has you
know, a plan, a process,
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a map for how this is going
to go. Like we don't do anesthesia
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after we start cutting, you know, we know that we're doing that first,
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Then we're cutting, then we're removing. Then you know, you you
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know what I mean. So I
think about a sales roadmap being that plan
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for this journey. You know,
what are we going to do first?
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What are we going to do second? And what I believe is the map,
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you know, like think about the
old fashioned map that you unfold thirty
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different ways and you have it there. And I believe that map begins.
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It's your sales forecast, and that
drives everything you do. It drives your
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time. You're one hundred and sixty
eight hours a week. What are you
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going to do with it? It
drives who you're going to see, who
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you're going to focus on, where
you're going to spend the most attention,
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who's bringing in the most dollars,
who is great for the future, the
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future in three months, six months, nine months, twelve months. And
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I believe this sales roadmap has absolutely
been the key to my success. And
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I learned this from a gentleman that
I worked with. We came out of
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Texas Instruments, which I think most
people know is an engineering firm, but
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you still have to do sales,
and so everything was documented in black and
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white. And what I learned young
was in documenting that, in tracking it
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every day, every day, not
once a year, the week between Christmas
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and New Years, and working it
like it was a live document, managing
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your time and all your activities around
it. It is amazing how successful you
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can be at the end of the
year. Mm hmm sounds fantastic to me.
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Now, two things about that I
want to follow up and if I
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can please Debbie. So the first
one is is like people like me who
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have a hybrid role, I'm not
one hundred percent sales. I sell and
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then I deliver, and there's all
other kinds of things that happen here and
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there. So I do have to
be very mindful about how I carve out
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time in my calendar and actually schedule
time for sales conversations. Can you speak
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a little bit to how you can
help those people get more better results or
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how I want to help them,
because my role is exactly like yours.
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I own my company, but it
is just mine and so I too am
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doing the deliverable as well as doing
the sales. And because we have that,
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it is critical, I believe for
everybody to learn sales, but for
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people who have that hybrid role,
it is even more critical for you to
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manage your time and your efforts,
your prospects and your customers in what you're
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doing. So, for example,
if you and I'm talking every single day,
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I really am, So you have
your sales forecast prepared, You've got
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your suspects, your prospects, your
hard leads, your proposals, your customers.
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If every single morning you just started
your day with five minutes looking at
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your customers. Is everybody taking care
of? Is there anything I need to
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do? Is there anything coming up? You know, they are your prize,
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they are your best, best best, so they are the ones you
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want to focus on first and foremost
every single day. So if they are
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completely taken care of, there is
nothing for you to deliver, nothing for
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you to do, nothing else for
you to sell them today, then your
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proposals. Where are you with your
proposals? Is there follow up that needs
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to be done? Is there research
that needs to be done? Where are
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you with that? And do you
have enough proposals in your pipeline not only
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for this month, but next quarter, next quarter or next quarter? Because
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I believe a roadmap is twelve months
going forward. Not here we sit in
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July and so we're looking back six
months and we're only looking ahead five months.
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No, I believe we're always in
a twelve month forward moment mintum with
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our roadmaps, and so you're looking
at that and once you have made sure
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that your customers are taking care of
every day and your proposals are where they
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need to be at this moment,
Then focus your attention. What is one
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thing I can do today in my
suspect category? How can I take that
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suspect from being a prospect to being
a prospect. And if it's a prospect,
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how can I take that prospect from
being a prospect to being a hard
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lead and finding a specific opportunity there? And then your hard leads, how
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can I take that to a proposal. This is a discipline and once you
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start doing it every day, this
flows, and it really doesn't take more
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than ten minutes, and it is
powerful for your success and specifically if you
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share that hybrid role like you and
I do. That was fantastic. The
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other question I was going to ask
you, and you already mentioned something about
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Texas intruments, and I think even
the way you just laid out what you
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just did there as an example,
but I wanted to see if we could
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share some real world examples of sales
roadmaps that you've seen that are particular,
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really useful beyond what you've already shared. Well, what I would share is
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that particular roadmap where when I was
young, I thought that was only because
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it was an engineering company and they
were very technical and process oriented. What
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I know now after twenty two years
of consulting, and that's why I wrote
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a book about this, is that
that process works no matter the industry.
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So whether you were doing sales in
the food manufacturing arena. I've worked with
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Los Alamos, believe it or not, they have sales things they have to
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do. You're working with an individual
who is offering marketing consulting a one person
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company. This roadmap works for all
of them. That is fantastic. It's
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got to be so comforting to people
who are listening to this. Thank you
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for that. You're welcome, and
it does sort of bring me to the
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next thing. I wanted to talk
with you about that and maybe maybe it's
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connected. Maybe it isn't, but
to me it seems like it is.
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You've got another blog post on your
website on focus, So it seems to
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me that while we're talking about strategy, that focus is pretty important in sales
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too. So tell us a bit
more about your perspective and what you know
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about focus. Yes, so I
believe the focus. You know, Uh,
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what is it that you say focus? Follow the follow one course until
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successful. Well, you know a
lot of people have done that to their
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detriment, you know, and that
they kept doing it the same way forever.
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You know. I believe that if
you're really focusing on what you're doing
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and looking at it, like I
was saying, with the roadmap every day,
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so that you have that discipline in
doing that and the focus of doing
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that every day, nothing gets too
far askew if you're looking at it every
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day. The other thing about focus
is if what I'm doing, I'm focused
406
00:28:59.839 --> 00:29:03.680
on doing that one thing. So
today I have a proposal that I'm doing
407
00:29:03.720 --> 00:29:07.240
for a lease. If I have
that said, you know, like I'm
408
00:29:07.279 --> 00:29:10.440
going to do this from nine thirty
to ten thirty eleven this morning, and
409
00:29:10.519 --> 00:29:15.480
I focus on that one thing,
I give it all my attention because I
410
00:29:15.559 --> 00:29:22.079
really want that opportunity. I believe
I have a lot more likelihood of succeeding
411
00:29:22.079 --> 00:29:25.319
in that because I've done a great
proposal, I am prepared. I focused
412
00:29:25.319 --> 00:29:27.440
on that one thing and then moving
to the next. I think a lot
413
00:29:27.480 --> 00:29:33.240
of people struggle with the multitasking,
or I call it task switching. You
414
00:29:33.240 --> 00:29:36.200
know, we're not really multitasking.
We're going from this to that to the
415
00:29:36.279 --> 00:29:41.680
other. But if we focus in
a you know, thirty thousand foot view
416
00:29:41.920 --> 00:29:45.039
on our road map on what we're
doing. We have that laid out,
417
00:29:45.039 --> 00:29:48.359
we can see it clearly in black
and white, and then we come back
418
00:29:48.400 --> 00:29:52.880
and we focus individually on the activities
that we're doing, whether it be a
419
00:29:52.920 --> 00:29:56.119
proposal or I have a meeting with
a lease today. When I go to
420
00:29:56.160 --> 00:30:00.720
that meeting with a lease, I
do not have my cell phone, I
421
00:30:00.759 --> 00:30:04.000
have not got my computer out.
I am not thinking about anything but her
422
00:30:04.200 --> 00:30:08.160
when I am sitting at that meeting, and that focus allows me I spend
423
00:30:08.160 --> 00:30:12.240
a lot less time because I'm intentional
and focused while I'm there, as I
424
00:30:12.359 --> 00:30:15.759
was when I was doing her proposal. So the likelihood of me getting that
425
00:30:15.839 --> 00:30:19.599
opportunity closing it more quickly is a
lot more likely. And if I look
426
00:30:19.640 --> 00:30:23.000
at it when I finish the year, go back and look at my roadmap
427
00:30:23.039 --> 00:30:27.039
and how everything flowed all year,
what I find is is when I learned
428
00:30:27.079 --> 00:30:33.440
to focus, then maybe instead of
having to make five sales calls to close
429
00:30:33.599 --> 00:30:38.839
an opportunity, I'm now doing it
in three. And if I'm now doing
430
00:30:38.880 --> 00:30:45.559
it in three, how much more
business am I doing this year? What
431
00:30:45.680 --> 00:30:48.599
I really loved about what you said
there, Debbie, is this notion that
432
00:30:48.640 --> 00:30:52.440
if you're looking at this every single
day, it can't get too far away
433
00:30:52.480 --> 00:30:55.759
from you, among other things.
I really think that's just splendid because I
434
00:30:55.799 --> 00:30:59.720
think what happens, and I'm so
guilty of this myself, Debbie is I
435
00:30:59.759 --> 00:31:03.480
get busy and then I start feeling
bad because I haven't been doing enough sales
436
00:31:03.559 --> 00:31:07.039
outreach, and then I start to
guilt myself, and then I start to
437
00:31:07.079 --> 00:31:10.519
avoid it, and before I note
it's been a few days and I haven't
438
00:31:10.519 --> 00:31:14.720
done anything on sales, and it's
out of it. Well, let me
439
00:31:14.720 --> 00:31:17.680
tell you. Can I just give
you one little tip in that regard that
440
00:31:17.759 --> 00:31:21.519
I tell people all the time.
You know, if you are finishing your
441
00:31:21.640 --> 00:31:25.160
day today, and I mean you've
had a rock star kind of day.
442
00:31:25.440 --> 00:31:26.839
You know you were out there,
you were doing it, you were great.
443
00:31:27.200 --> 00:31:30.799
But if you get to the end
of the day and you know you're
444
00:31:30.200 --> 00:31:34.599
actually closing your computer, you're going
to dinner, going to bed, you
445
00:31:34.599 --> 00:31:41.359
know, whatever it is, if
you have not done one thing today to
446
00:31:41.480 --> 00:31:45.039
reach out to somebody, whether it
was to send an email to introduce yourself
447
00:31:45.599 --> 00:31:49.519
or to make a phone call to
follow up on something, something that would
448
00:31:49.599 --> 00:31:56.720
move your sales needle to the right
before you close down, make one phone
449
00:31:56.720 --> 00:31:59.720
call, send one email. And
my point on that is that silly as
450
00:31:59.759 --> 00:32:02.000
it my night sound. If you've
done nothing else, then by the end
451
00:32:02.079 --> 00:32:07.839
of the week you would have made
five outreach attempts on something and twenty for
452
00:32:07.920 --> 00:32:10.720
the month. There is no way
you're going to get to the end of
453
00:32:10.759 --> 00:32:15.960
the month having made twenty outreach attempts
and something will not happen even if you
454
00:32:16.000 --> 00:32:20.160
were busy and tied up with all
these other things. No, I think
455
00:32:20.160 --> 00:32:22.720
that's absolutely beautiful, Thank you,
Debbie. And that is when we're committed
456
00:32:22.720 --> 00:32:28.160
to especially when we situate this as
an opportunity to have an impact in the
457
00:32:28.160 --> 00:32:31.160
world that we want and we're committed
to that, it's pretty easy to say,
458
00:32:31.200 --> 00:32:35.000
Look, I think I can handle
one email or one phone call before
459
00:32:35.000 --> 00:32:37.839
I fall into bed. So that's
beautiful. Thank you. Yes. And
460
00:32:37.880 --> 00:32:42.039
one other thing on that, and
I tell this on myself about ten years
461
00:32:42.039 --> 00:32:45.559
into my consulting practice. I love
my clients. I think they're stellar.
462
00:32:45.599 --> 00:32:49.640
But it occurred to me one day
that if they were unhappy, I am
463
00:32:49.720 --> 00:32:55.000
not absolutely certain they would tell me. So I hired a firm to contact
464
00:32:55.000 --> 00:32:59.640
my clients like to do surveys and
testimonials, somebody that could really carry on
465
00:32:59.680 --> 00:33:02.440
a converation, not the guy that
calls you at dinner with an annoying survey.
466
00:33:04.599 --> 00:33:07.160
The person called me back, and
before they began, they said,
467
00:33:07.200 --> 00:33:10.319
Debbie, can I tell you one
thing that every single one of them said,
468
00:33:10.839 --> 00:33:15.640
and I've never heard you say.
I thought, oh lord, well
469
00:33:15.799 --> 00:33:20.359
what it was? Every single one
of them said, the fact that we
470
00:33:20.440 --> 00:33:22.640
work together each week. The most
powerful thing I did for them was hold
471
00:33:22.680 --> 00:33:29.960
them accountable the focus every week.
They did not want to come to the
472
00:33:30.000 --> 00:33:34.759
call at ten o'clock on Tuesday and
have not done what they committed because you
473
00:33:34.759 --> 00:33:37.720
know, I'm not their business partner, their banker, nothing. You know,
474
00:33:37.720 --> 00:33:42.640
I'm not emotionally attached to them.
So to come and have not focused
475
00:33:42.759 --> 00:33:45.960
and done the thing to be held
accountable for they didn't want to do that,
476
00:33:46.559 --> 00:33:52.519
and yet in being that focused and
accountable, that's what moved it forward,
477
00:33:52.720 --> 00:33:57.759
their sales forward for them. Accountability
is a beautiful thing, and especially
478
00:33:58.079 --> 00:34:00.200
especially when obviously the people have rec
back for you and they don't want to
479
00:34:00.240 --> 00:34:06.759
let you down, therefore laying salves
down. So I appreciate that one other
480
00:34:06.759 --> 00:34:08.239
thing we have just a quick little
couples to treat this before we go on
481
00:34:08.239 --> 00:34:12.400
our next break. Here is you
do talk about the importance of having enough
482
00:34:12.400 --> 00:34:15.159
sales time on the calendar. You've
been talking a little bit about this,
483
00:34:15.280 --> 00:34:20.079
but I think it's so important to
presence this for our listeners, about sales
484
00:34:20.159 --> 00:34:22.760
time on the calendar. Can you
say more about that? Yes? And
485
00:34:22.880 --> 00:34:27.559
so, you know, looking at
what you're needing. You know, if
486
00:34:27.599 --> 00:34:30.679
you have laid out your roadmap,
you know what the sales dollars are for
487
00:34:30.719 --> 00:34:36.480
you that you need to do this
year. You know the data behind what
488
00:34:36.519 --> 00:34:38.760
you've done before. It took you
three sales calls, twenty sales calls,
489
00:34:38.800 --> 00:34:43.639
you know whatever it was and all. Then when you're laying out your year
490
00:34:43.920 --> 00:34:46.239
and your look and I'm really talking
about your year here three hundred and sixty
491
00:34:46.280 --> 00:34:52.519
five days. Then each week when
you look back at your past three hundred
492
00:34:52.519 --> 00:34:55.679
and sixty five days and how much
time you spent selling, you know what
493
00:34:55.800 --> 00:35:00.400
was that? Was it five hours
a week? Was it twenty hours a
494
00:35:00.440 --> 00:35:04.440
week? Are you full time?
Is your only thing? Sales forty hours
495
00:35:04.519 --> 00:35:08.639
a week? And so I believe
that people should this should be on your
496
00:35:08.679 --> 00:35:13.760
calendar like if I had an appointment
with you at five PM, I will
497
00:35:13.800 --> 00:35:16.639
be at that appointment and on time. I would not miss it. And
498
00:35:16.840 --> 00:35:22.920
I believe scheduling sales time for yourself, whether it's to make your calls or
499
00:35:22.960 --> 00:35:25.880
to write your proposals, to whatever
it is, and have that on your
500
00:35:25.920 --> 00:35:31.000
calendar like it is an appointment,
you would not break with your best client.
501
00:35:31.679 --> 00:35:36.119
I think that is critical, whereas
what most people do is like,
502
00:35:36.159 --> 00:35:37.880
oh, i'll get to it,
I'll get to it. I've got five
503
00:35:37.880 --> 00:35:40.519
minutes here, I've got ten minutes
there, and better five or ten minutes
504
00:35:40.599 --> 00:35:47.239
than nothing. But I believe really
planning your time, that it is specific
505
00:35:47.360 --> 00:35:53.119
and includes sales time on your calendar
is critical to your sales success. I
506
00:35:53.199 --> 00:35:57.880
completely agree with that. I do
practice that, and most of the time
507
00:35:57.920 --> 00:36:00.079
I honor it. However, I
do understand the importance it well. But
508
00:36:00.239 --> 00:36:04.199
even if you don't, if you're
doing it forty eight weeks of the year
509
00:36:04.199 --> 00:36:07.599
and not fifty two, let me
tell you I've be given you platinum stars.
510
00:36:07.639 --> 00:36:10.800
I will take them. Miss Debbie, thank you, And with that,
511
00:36:12.000 --> 00:36:15.079
let's go into our last break.
I'm Elise Cortez, your host.
512
00:36:15.079 --> 00:36:16.719
We've been on the air with Debbie
Meriaac. She is the president of the
513
00:36:16.760 --> 00:36:22.119
Sales Company, a Texas space firm
that is helping hundreds of entrepreneurs, individuals,
514
00:36:22.159 --> 00:36:25.280
and corporations better assess, understand,
and engage in practical, purposeful selling.
515
00:36:25.679 --> 00:36:29.440
She joined it today from Plano,
Texas. We've been talking a bit
516
00:36:29.480 --> 00:36:31.360
about the strategy for selling. In
the last segment, we're going to talk
517
00:36:31.360 --> 00:36:35.639
about socializing and getting help with the
sales that we need. Stay with us,
518
00:36:35.679 --> 00:36:38.960
We'll be right back. Alis Cortes
is a speaker and engagement and development
519
00:36:39.000 --> 00:36:45.719
catalyst. She designs and delivers professional
development, leadership and engagement workshops and can
520
00:36:45.760 --> 00:36:50.599
bring her expertise to your organization.
She will help ignite meaningful development within your
521
00:36:50.639 --> 00:36:54.760
workforce that will increase employee engagement,
performance and retention. To learn more or
522
00:36:54.840 --> 00:37:00.639
to invite Elise to speak to your
organization, please visit her atwt Elise Coortes
523
00:37:00.719 --> 00:37:06.480
dot com. She would welcome the
opportunity to help get your employees working on
524
00:37:06.559 --> 00:37:16.760
purpose. This is working on Purpose
with Elise Cortes. To reach our program
525
00:37:16.800 --> 00:37:23.480
today, send an email to a
lease Alise at Aleasecortes dot com. Now
526
00:37:23.960 --> 00:37:29.519
back to working on purpose. If
you're just tuning in. My guest is
527
00:37:29.519 --> 00:37:32.199
Debbie Mouriaac, the president of the
Sales Company, a Texas space firm that
528
00:37:32.280 --> 00:37:37.880
is helping hundreds of entrepreneurs, individuals, and corporations better assess, understand and
529
00:37:37.920 --> 00:37:40.559
engage in practical, purposeful selling.
She is a high energy, get it
530
00:37:40.599 --> 00:37:45.440
done sooner than later, kick butt
and take name sales coach, consultant,
531
00:37:45.519 --> 00:37:49.559
trainer, speaker and author. I'm
your host, Elise Cortes. So for
532
00:37:49.639 --> 00:37:52.519
this last final segment here, I
think it will be fun to finish with
533
00:37:52.559 --> 00:37:55.719
the idea of how we can socialize
and get help with sales, along with
534
00:37:55.800 --> 00:38:00.880
of course celebrating, sounds pretty good
to me. The idea of sales being
535
00:38:01.079 --> 00:38:06.280
a social and collaborative process. We
all know that we can use help selling
536
00:38:06.360 --> 00:38:09.679
sometimes. Whether we're single entrepreneurs,
we're leaders in a sales team, or
537
00:38:09.679 --> 00:38:14.199
in a large organization, we all
need some help. So talk with this
538
00:38:14.280 --> 00:38:19.239
Debbie about how you help people across
different camps tap others for help and selling.
539
00:38:19.920 --> 00:38:22.840
You bet so. I believe in
something that is called the rule of
540
00:38:22.920 --> 00:38:28.119
two fifty. You know, everybody's
heard about the Kevin Bacon six degrees of
541
00:38:28.159 --> 00:38:31.039
separation. You know, think about
the rule of two point fifty really being
542
00:38:31.079 --> 00:38:36.400
that process. So each and every
one of us, and you and I
543
00:38:36.519 --> 00:38:39.440
on this call, and I'm sure
many of your listeners here know many more
544
00:38:39.519 --> 00:38:44.119
than two hundred and fifty people.
But basically what this is. You could
545
00:38:44.159 --> 00:38:47.480
do this with a pencil and paper. Who are your family? You know?
546
00:38:47.840 --> 00:38:52.679
Who are they? You go home? My favorite story I tell is
547
00:38:52.719 --> 00:38:55.079
a client that i'd had for four
years. And I promise you, Elise,
548
00:38:55.119 --> 00:38:59.119
if you met this man in a
professional situation, you would have been
549
00:38:59.599 --> 00:39:04.199
very pressed his expertise, how he
carried himself, his brilliance. But every
550
00:39:04.239 --> 00:39:07.360
year at the holidays, when this
man talked about going home to his family,
551
00:39:07.400 --> 00:39:09.360
you would think he was raised by
wolves. He could not be this
552
00:39:09.519 --> 00:39:14.039
wonderful and be raised by wolves.
So one year, four years in,
553
00:39:14.360 --> 00:39:17.280
I was just exasperated, Like many
people in Dallas, we're from somewhere else,
554
00:39:17.320 --> 00:39:21.360
so we're going away. We're only
seeing these people once a year.
555
00:39:21.760 --> 00:39:23.519
And I said to him, you
know, I see you in our community
556
00:39:23.639 --> 00:39:28.639
doing wonderful things. I see you
at a chamber of event. You have
557
00:39:28.760 --> 00:39:30.760
no problem talking to strangers about what
they do, what you do, and
558
00:39:30.840 --> 00:39:34.840
awe, so why don't when you
go home to your family, you act
559
00:39:34.880 --> 00:39:37.679
like you don't know them and treat
them like you do these strangers. Well,
560
00:39:37.719 --> 00:39:42.360
he says to Marie Mariaac, you
make me nuts, And I said,
561
00:39:42.360 --> 00:39:45.719
well, you make me nuts,
because I can't believe your family could
562
00:39:45.760 --> 00:39:49.360
be this bat. I'm sure they
do something the other three hundred and sixty
563
00:39:49.360 --> 00:39:52.079
four days of the year. Fast
forward Monday morning, I have a voicemailed.
564
00:39:52.079 --> 00:39:55.719
The voice on there is screaming.
I don't mean talking loud, screaming,
565
00:39:55.760 --> 00:39:59.719
and for a moment I didn't know
who it was, but the voice
566
00:39:59.760 --> 00:40:05.159
said, Riaac, I hate your
guts. Call me. I realize,
567
00:40:05.440 --> 00:40:07.639
Oh, into my client. Yes, and so he's been my client for
568
00:40:07.679 --> 00:40:12.000
four years. Obviously, with this
voicemail, I'm assuming he is not going
569
00:40:12.079 --> 00:40:15.480
to be my client past today.
So I'm honoring enough that I do call
570
00:40:15.559 --> 00:40:19.119
him and go what He doesn't say? Hello? How are you's at?
571
00:40:19.119 --> 00:40:22.599
Debbie? Who is the number one
company I have been trying to get into
572
00:40:22.719 --> 00:40:27.519
for four years? I said,
General Electric? And he said, guess
573
00:40:27.519 --> 00:40:30.360
who my uncle is. I said, I have no clue. His uncle
574
00:40:30.519 --> 00:40:36.679
was the president of a division of
General Electric. I could not hardly contain
575
00:40:36.719 --> 00:40:38.639
myself when I ask him, and
how long has he been your uncle?
576
00:40:39.360 --> 00:40:45.039
Forty five years? I howled.
My point in this, in the rule
577
00:40:45.079 --> 00:40:49.360
of two fifty, is all of
us know people, and in this day
578
00:40:49.440 --> 00:40:53.400
and time, it is totally acceptable
to be collaborative in our sales and what
579
00:40:53.480 --> 00:40:59.159
we're doing. So when we know
people, we assume we know two fifty
580
00:40:59.280 --> 00:41:01.440
they know to fifty that one knows
two fifty, you don't know who they
581
00:41:01.519 --> 00:41:06.400
know. So if you are doing
a great job in your sales and you
582
00:41:06.440 --> 00:41:09.719
have identified who it is that you
want to do business with, it may
583
00:41:09.800 --> 00:41:14.159
just be a company name. I'm
not even talking about an individual human name,
584
00:41:14.480 --> 00:41:17.400
but a company name. And you
ask, you're two fifty, does
585
00:41:17.519 --> 00:41:22.960
anybody know anybody at XYZ company?
Somebody is going to know them and guess
586
00:41:22.960 --> 00:41:30.920
what they are delighted to introduce you. I know that just sounds so basic,
587
00:41:30.000 --> 00:41:35.159
but so I know, but it
is the deal that when you do
588
00:41:35.199 --> 00:41:37.400
that, and this is the same
for somebody finding a job. You know,
589
00:41:37.440 --> 00:41:39.760
you know, I'm not going to
go research all night who you need
590
00:41:39.760 --> 00:41:43.880
to go to work for. But
if you do that research, tell me
591
00:41:43.920 --> 00:41:46.400
who you want and I know them, I will introduce you. I expect
592
00:41:46.440 --> 00:41:51.400
you to be excellent enough to close
the deal yourself, but I will be
593
00:41:51.440 --> 00:41:53.840
your advocate. I will introduce you. Well, this is what I have
594
00:41:54.000 --> 00:41:59.159
learned, this rule of two fifty
for myself now where people bring me business
595
00:41:59.239 --> 00:42:01.920
and when I want something and I
don't know them, I feel very comfortable
596
00:42:01.960 --> 00:42:06.599
now going out to my two fifty, which is probably more like ten thousand,
597
00:42:06.920 --> 00:42:10.079
and saying hey, who knows who? And then tell me, so,
598
00:42:10.280 --> 00:42:16.880
how much shorter is my sales cycle
in engaging others in my success?
599
00:42:19.000 --> 00:42:22.280
This is a powerful tool for all
of us. And I will tell you,
600
00:42:22.320 --> 00:42:27.679
even myself sometimes I forget, well, what I love about it is
601
00:42:27.679 --> 00:42:31.639
the simplicity of what we've been talking
about is sales is a conversation and a
602
00:42:31.679 --> 00:42:37.039
relationship. It's just that simple.
So what a way to take us take
603
00:42:37.079 --> 00:42:40.119
us in here. So now on
the other side of that, now we
604
00:42:40.199 --> 00:42:44.239
have to talk about this because we
know what this is in existence for a
605
00:42:44.280 --> 00:42:46.679
lot of people too, this whole
notion that at some point most of us
606
00:42:46.760 --> 00:42:50.960
will likely find ourselves in some kind
of a slump in sales over time.
607
00:42:51.000 --> 00:42:53.639
The peaks and valleys that happen,
right, So when you work with people,
608
00:42:53.679 --> 00:42:57.639
Debbie, how do you recommend we
lead on others to help us through
609
00:42:57.639 --> 00:43:00.280
the slump period, or what can
we do to get out of that slump
610
00:43:00.360 --> 00:43:05.840
period? I believe the number one
thing to do if you're in a slump
611
00:43:06.599 --> 00:43:12.840
is tell someone the truth. No, the truth. Not just I'm in
612
00:43:12.880 --> 00:43:15.480
a slump, but at least can
I talk to you? Can I have
613
00:43:15.519 --> 00:43:21.159
a cup of coffee? At least
I am really struggling. It has been
614
00:43:21.199 --> 00:43:25.119
a tough six months. I have
fourteen proposals in the pipeline. I haven't
615
00:43:25.159 --> 00:43:29.840
been able to close. I'm not
going to be able to make my mortgage,
616
00:43:29.880 --> 00:43:31.440
my rent, you know, my
kids going to You know, whatever
617
00:43:31.559 --> 00:43:37.119
the truth is for you, when
you speak it and let it go versus
618
00:43:37.360 --> 00:43:44.480
holding it in keeping it in,
something changes in that speaking it. Even
619
00:43:44.519 --> 00:43:47.840
if the other person cannot do anything
about it, but they have heard you,
620
00:43:50.760 --> 00:43:53.280
it changes. It just starts to
set you free, doesn't it.
621
00:43:53.280 --> 00:43:59.079
It does. And also, oftentimes, you know, when we speak it
622
00:43:59.239 --> 00:44:01.440
versus what we've and just telling ourselves
over and over in our head. When
623
00:44:01.440 --> 00:44:07.320
we speak it and say it out
loud, sometimes it's not as bad as
624
00:44:07.440 --> 00:44:10.199
what we've been telling ourselves. And
somebody else hears it and says, boy,
625
00:44:10.280 --> 00:44:14.360
how do I hear you? But
have you thought about this? And
626
00:44:14.400 --> 00:44:19.400
that one thing is just like,
oh my heavens, I haven't thought about
627
00:44:19.400 --> 00:44:22.159
that. You're an intelligent human being. But when they say it, you're
628
00:44:22.159 --> 00:44:25.519
going I can't believe I haven't thought
about that. So I think the very
629
00:44:25.599 --> 00:44:29.440
best thing. And I tell people
this all the time when it's a tough
630
00:44:29.519 --> 00:44:31.800
road to hoe or something, call
somebody, have a cup of coffee.
631
00:44:31.840 --> 00:44:37.280
Tell the truth to one person.
Oh, Debbie, that's brilliant. It's
632
00:44:37.320 --> 00:44:39.480
just music to my ears as well. I'm right there with you. Okay,
633
00:44:39.519 --> 00:44:42.480
we're coming close to the edge of
the show, and I have two
634
00:44:42.480 --> 00:44:45.719
more questions I want to get out
of before we dash. So the next
635
00:44:45.719 --> 00:44:49.960
thing is you talk about the importance
of celebrating sales success. Say more about
636
00:44:50.000 --> 00:44:52.840
that. Why is celebration important?
And what does it look like? Okay,
637
00:44:53.119 --> 00:44:58.440
So oftentimes I think we you know, a sale for some people can
638
00:44:58.440 --> 00:45:00.159
take a day, a week,
you know, three years, it doesn't
639
00:45:00.199 --> 00:45:05.199
matter. You know, it's all
different. But we work so hard and
640
00:45:05.320 --> 00:45:07.880
getting this sell and doing it and
like, okay, it's done. Next,
641
00:45:08.400 --> 00:45:14.320
No, what if we take a
moment and really, I mean really
642
00:45:14.559 --> 00:45:20.400
like whoa, whoa. Celebrate it, talk about it, What is it
643
00:45:20.599 --> 00:45:23.079
really? How did it happen?
What really happened? What did you really
644
00:45:23.159 --> 00:45:28.360
do to make this happen? Celebrate
Even if you're a one person business like
645
00:45:28.440 --> 00:45:30.239
me. You know, obviously,
you know, not everybody wants to hear
646
00:45:30.280 --> 00:45:34.320
it. But I have a group
of colleagues and friends that I can call
647
00:45:34.360 --> 00:45:36.320
and say, oh my gosh,
you know, I worked on this.
648
00:45:36.480 --> 00:45:38.599
It took me a year and I
did it, you know, and celebrate
649
00:45:38.679 --> 00:45:45.519
and really understand what you did so
you can duplicate it instead of just moving
650
00:45:45.599 --> 00:45:46.719
on to the next one, like, Okay, great, that happened.
651
00:45:46.760 --> 00:45:52.960
Next, Oh, own it,
feel it, luxuriate in it, love
652
00:45:53.000 --> 00:45:59.519
it, tell people and do it
again. Wie, that's gorgeous. Okay,
653
00:46:00.159 --> 00:46:04.440
all right, last question here.
You I like to give my guests
654
00:46:04.440 --> 00:46:06.639
that the last word, if you
will. And you know, this show
655
00:46:06.800 --> 00:46:10.039
airs globally, and people listen to
it to be able to better meaningfully and
656
00:46:10.079 --> 00:46:14.639
productively connect with their work in a
more purposeful way, and leaders listen to
657
00:46:14.679 --> 00:46:19.480
it to be able to find ways
to inculcate purpose and meaning into their teams.
658
00:46:20.559 --> 00:46:22.920
Knowing all that as a backdrop,
what would you like to leave our
659
00:46:22.920 --> 00:46:25.800
listeners with today, I would like
to leave them. What I always leave
660
00:46:25.840 --> 00:46:32.239
my clients or my audience with is
no matter where you are, where you
661
00:46:32.280 --> 00:46:37.039
are, you know, because generally
what we focus on is where we aren't
662
00:46:37.079 --> 00:46:40.000
at. You know, I haven't
done or this or that. But what
663
00:46:40.079 --> 00:46:45.679
I tell people is to remember,
you do not have to be great to
664
00:46:45.760 --> 00:46:50.880
get started. It doesn't matter what
you don't have, whether it's money or
665
00:46:50.920 --> 00:46:54.039
talent or skills or resources. You
don't have to be great to get started,
666
00:46:54.199 --> 00:46:59.159
but you do have to get started. To be great, you have
667
00:46:59.320 --> 00:47:01.960
to do something. So you don't
have to be great to get started.
668
00:47:02.039 --> 00:47:06.199
Don't worry about that. You've got
this concept, you've got this idea,
669
00:47:06.239 --> 00:47:10.679
you've got this goal, but you
do have to get started. Do something.
670
00:47:10.800 --> 00:47:15.599
Take one action one and when you
do that one and something happens,
671
00:47:15.719 --> 00:47:19.400
then you'll do it again. So
you don't have to very great to get
672
00:47:19.400 --> 00:47:23.119
started, but you do have to
you do have to start to be great.
673
00:47:23.840 --> 00:47:27.840
That's fantastic way to close. Debbie, thank you. This has been
674
00:47:27.920 --> 00:47:32.000
such an inspiring, encouraging, uplifting, energizing conversation. Thank you so much
675
00:47:32.039 --> 00:47:37.320
for being my guest. Thank you
so much for having me and my best
676
00:47:37.360 --> 00:47:40.679
to you and your audience. I
love my audience. I love that they
677
00:47:42.000 --> 00:47:44.480
interact and engage and let me know
if they get out of the show.
678
00:47:44.639 --> 00:47:46.679
So for you, I want to
make sure they know how to find you.
679
00:47:46.719 --> 00:47:51.119
So if you want to learn more
about Debbie or the brand new membership
680
00:47:51.119 --> 00:47:54.559
program Great Salespeople she's working on to
help you excel at sales, visit her
681
00:47:54.599 --> 00:48:01.360
website. It's the Hyphensales Hyphencompany dot
com. Again, the Hyphen Sales Hyphencompany
682
00:48:01.400 --> 00:48:05.840
dot Com. Next week, we'll
be on the air with author speaker consultant
683
00:48:05.920 --> 00:48:09.559
Zach Mercurio talking about his latest book, The Invisible Leader, Transform your Life
684
00:48:09.639 --> 00:48:14.119
Work an organization with the power of
authentic Purpose. Can't wait to talk to
685
00:48:14.199 --> 00:48:15.079
him. I've read his book and
I want to share him with you.
686
00:48:15.159 --> 00:48:19.000
So see you then, remember that
workers at least one third of our life.
687
00:48:19.039 --> 00:48:23.079
So let's work on Purpose. Well
you hope you've enjoyed this week's program.
688
00:48:23.440 --> 00:48:29.199
Be sure to tune in to Working
on Purpose featuring your host Alis Cortes,
689
00:48:29.480 --> 00:48:34.199
each week on the Voice America Empowerment
Channel. This week, find your
690
00:48:34.239 --> 00:48:36.119
life's purpose at work





















































