The Future We Create The Silver Linings in COVID-19

The coronavirus pandemic has provided a forced hard re-boot. Everything has now changed in the way we live, work, and do business. And in confronting COVID-19, we’ve finally realized that we are a planet of people unified and interdependent as one and...
The coronavirus pandemic has provided a forced hard re-boot. Everything has now changed in the way we live, work, and do business. And in confronting COVID-19, we’ve finally realized that we are a planet of people unified and interdependent as one and that we must steward our way forward very differently. Rooted in higher purpose, servant leadership, and a multi-stakeholder orientation, individuals and companies alike now have the opportunity to create a conscious culture that ushers in a better future for our everyday lives and the way we do business across the world. Let’s dig deep into our passion, purpose, ingenuity and grit and make this new and much improved future a reality.
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There are some people that make their
work just another thing they have to do,
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and there are those that make their
work something that they want to do.
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Welcome to Working on Purpose with your
host Elise Cortez. In our program,
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we provide guidance and inspiration from those
people who have found deeper meaning and
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personal connection to their work life.
It's beyond nine to five. It's working
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on Purpose. Now Here is your
host, Elise Cortez. Welcome back to
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the Working on Purpose Show. Thanks
for tuning in again this week. I'm
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your host, doctor Elise Cortez,
joining alive from Dallas, Texas, which
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is home based for me. If
you've been tuning in for a while,
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you know this program is an inspirational
thought leadership platform that advances the conversation on
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living and working with passion, inspiration, and purpose. I'm committed to helping
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create a world where business and capitalism
are a force for good, constantly working
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to address the amins number of problems
society faces, serving all stakeholders, certainly
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it's employees among them. The Gallup
Organization reports that eighty five percent of the
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global workforce does not want to go
to work on Monday or whenever the shift
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starts. Let's change that together and
instead make work and enriching part of life
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that at nights passion and expresses meaningful
contribution through inspired leadership that elevates business.
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Each week in these conversations, I
hope you walk away with something that changes
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the way you think or that you
can immediately put to use. Much of
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the content we discuss on this program
is a reflection of the work I do.
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So as you listen, if you
catch a glimpse of anything I can
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do to help, go to my
website at a least Cortez dot com and
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use the contact me feature to message
me. Let's talk about what's going on
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for you and how I might be
able to help, whether it's consulting on
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visioneering for a greater purpose among your
stakeholders, the vitally inspired leadership program,
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the online catch fire learning your communities
or speaking for your company, or conference
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ating a rate. I'm glad we're
connected. Thanks for listening and onto this
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week's program with us today is JP
Licour, the founder and chief connector at
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Brand Foundations, a firm that helps
companies cify their higher purpose, articulated in
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their brand and activated in their culture. He's the chair of the New York
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City chapter of the Conscious Capitalism Movement. We'll be talking today about living in
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today's times with the coronavirus and the
silver lining we think comes with it,
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and how the work he does at
Brand Foundations can help steward the future development
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of companies going forward. He joined
us today from New York City. JP.
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Welcome to Working on Purpose. Thanks
all, it's great to be here's
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fun. It's so great. You
know, you are a perfect person to
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be sharing with the listeners with today, So thank you for taking time for
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us. Oh, you're welcome.
Thanks for having me. Well, one
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of my favorite ways to open the
show, Patrick, because listeners who've been
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tuning in for a while know that
I'm an identity and a meaning researcher.
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So let's start by presencing for our
listeners just the soup of who you are.
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There's a lot that makes you.
So if you were to try to
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help someone that you just met at, say at a conference or whatever,
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who is JP LaCour, what would
you say? Interesting? Well, first,
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I guess I break down this way. I consider myself to be a
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family man first and foremost, husband
and father to two great kids. That's
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probably the most important thing in my
life and even as it comes to work.
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I sort of organized my professional life
about fifteen twenty years ago around that
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I chose to kind of leave the
corporate world to work on my own,
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to be able to do it from
home, largely so that I could spend
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more time with my family. I
made that decision really early on, and
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it was driven in a large part
because I saw my father spent a long
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career in the corporate world very happy, was great, you know, it's
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always had time with his family.
But ultimately I didn't want to follow that
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path. I wanted to do something
that gave me more freedom to be at
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home, and so I think I
would call I would sort of reference that.
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First second, I guess I would
identify myself as a skier and a
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biker because those are two of my
biggest passions is to get out of the
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ski and into bike, and I
do that a lot with my family and
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document a lot of that online.
And the third, I guess I would
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consider myself a brand guy, a
branding culture guy, and that's kind of
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my professional you know, the piece
of my business and I have a since
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I know purposes at the part of
what you do. My own personal purpose
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statement is to create understanding together,
and I came at that after a long
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period of coaching, and the idea
is that everything I tend to do in
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my life, whether that is,
you know, working with a client to
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help them understand the story of their
brand and culture and embrace that, or
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whether I am hosting a conscious capitalism
event creating space for a thoughtful conversation,
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or I'm videoing myself and my family
skiing and biking and sharing that online.
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It's always some kind of shared,
collaborative, creative exercise that helps people to
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either understand me, or understand each
other, or understand the world a little
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bit better. So that's kind of
how I create understanding together. I guess
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would be my motto. What a
beautiful contribution to the world. JP.
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It's just really great to know you
and be connected to you, and as
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you know, we share many,
many, many things. Yes, so
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now listeners, you know something about
him. So now let's get into what's
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going on in the world. JP. So let's talk about the coronavirus pandemic.
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So you're in New York, I'm
in Dallas. How's how's it shown
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up for you? And your world. So you know, it's strange.
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I've been working from home remotely,
and i live about an hour north of
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New York City, so I'm not
in the Manhattan but certainly close enough to
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be aware of the impact that it's
having. But I've been working for home
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for a long time, so it's
very odd. It's almost like, other
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than very little traffic here, my
life hasn't changed that much. You know.
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My kids are home from school.
Obviously, my daughter had to come
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back from college, but they're all
safe and healthy. My wife works from
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home as well, so we have
our life on a day to day basis
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feels strangely the same. And yet
you know, just through the news and
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seeing what's on social media, we
know, you know, forty miles fifty
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miles south of us, things are
pretty scary, and so it's just a
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very odd feeling. You know.
Obviously, business has changed, it's a
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little slower, conversations are a little
different than we're having now. But but
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from a day and day outstandpoint,
it's it feels oddly similar, just because
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I'm so used to working from home. Obviously less travel as well, but
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yeah, from my end, very
similar. Although now I'm starting to get
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more and more news as to you
know, the cascades of layoffs, et
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cetera, and people losing their jobs, and you know just what it's taking
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from people to be able to respond
to a whole new quote normal which is
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not going anywhere, and you know, really changing their their whole way of
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interacting with the world. And you
know, a big reason that I wanted
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to have you on the show in
the first place is one You're a conscious
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capitalism guy, and I am too, and already I just believe in that,
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and I know that's we're going to
talk later about how that is a
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way forward. But I also really
appreciate the perspective that you bring about the
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silver linings related to COVID nineteen,
which is where I wanted to focus a
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lot of the conversation on today,
because I think that the world desperately needs
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some hope right about now, JP, and they need to be able to
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see what's possible on the other side. So what I wanted to do was
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really get you to delve into a
little bit more of the presentation you gave
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last week to World Retail Innovation Week
about the silver linings of COVID nineteen.
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So what I'd like to do is
just talk through some of the key points
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that you made in that presentation,
and let's start by talking about even what
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you went through. You struggled to
prepare for what to say. I mean,
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you knew you'd be talking about sustainability
and conscious capitalism. That was easy
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enough to situate, but adding in
the pandemic was something else. Tell us
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how you prepared and went through the
process to talk about that? Sure,
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right, Well, like everybody,
I've been reading a lot, worrying a
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lot, probably you know, following
too much news or not enough either.
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I don't know how you want to
look at it, but yes, that
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you know, it's one thing to
talk about conscious capitalism, one thing to
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talk about, you know, even
sustainability, which is what the point of
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that theme of that day of the
conference was about. And this was a
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virtual conference. It was all done
online. But how I was going to
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work un do that within the context
of the of the epidemic was was a
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challenge, and I ultimately ended up
doing it was going back to my purpose,
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right, this notion of creating understanding
together. And so I began to
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reflect back on the last month or
so because this presentation was just on Friday,
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so it's very fresh, and you
know, this has been going on.
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I've been pretty much home for a
month or so without travel, and
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I've been watching this develop like everybody
else, and had a lot of conversations
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with friends and family and co workers. And what I started to notice was
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patterns and how people were sort of
processing all of this right, And I
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saw a little bit of a storyline
emerging that I thought would help to provide
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some context to the events and some
understanding ultimately right. And I did see
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within that some silver linings and how
we are changing and response to this,
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and how the world's changing. And
I realized that those changes, while early,
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mapped pretty well to the movement of
conscious capitalism. And what I ultimately
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came up with was what I felt
were the silver linings that might actually accelerate
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the adoption of the of the movement. It's been around for a while,
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but I thought that this pandemic and
our response to it might might ultimately make
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people embrace that movement and some of
the ideals behind it more quickly. So,
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yeah, I'm absolutely in agreement with
that JP. And for me,
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as it was really registering that this
was truly a pandemic when I really got
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present too, is wow, this
is a forced, hard reboot of the
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world, and that I think that
from my vanished point, I think it's
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undeniable that we can pretty much recognize
that we are no longer a planet full
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of a bunch of nations. We
are one group of people united under one
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planet, and that we need to
work together. Right. I think we
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finally figured that out now. So
I know one of the points that you
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made in your presentation, which I
was completely behind, and you and I
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talked a little bit about this,
but you talk about how mother Nature is
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trying to give us a wake up
call and has been for a while.
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So it seems at your perspective on
that so yeah, I mean the first
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thing that I guess I would consider
to be a silver lining is that,
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you know, Mother Nature has been
sending us. It seems like there's been
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a series of slow moving disasters,
right. You have greater and greater wildfires,
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you know, like we saw last
summer in Australia that our winter.
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You know, bigger storms, high
you know, glaciers melting, right,
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all of these things have been going
on. Hot you know, five hundred
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year floods in some areas, and
ten year droughts and others, and and
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these all seem like they're they it's
been mother Nature kind of politely sending us
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these wake up you know, pay
attention here, tapping us on the shoulder.
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And we're not paying you know,
we haven't been paying attention. We
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continue to go about driving our SUVs, uh, you know, continue to
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run sweatshops and big factories and pull
resources out of the ground and and create
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more products to put on the shelves
to keep consumers happy. Right, it's
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just this. We're going about living
our lives, and it's you know,
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and we haven't been paying attention.
And so to some degree, this pandemic
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is a little bit of that wake
up call. It is that one thing
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that hits us all at once,
all at the same time. Because when
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you think about it, those storms, those rising seas, those droughts,
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those uh, wildfires, they don't
hit everybody at the same time in the
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same way. Whereas this is a
global event, is a true mask global
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event that almost nobody, nobody can
escape, nobody can ignore it. We're
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all affected by it. And so
you know, it is her way almost
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And I heard a lot of people
say this is maybe this is an other
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nature's way of getting our attention all
at once and realizing, you know that
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we need to change things. I
tend to think it is. I tend
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to think it's hey, dummies,
come on, I've been saying, been
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very polite and nice about this.
I'm losing my patience here. And to
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that end, JP, we have
a couple of people weighing in on the
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online chat line, and I think
we'll be able to address these questions,
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but just to say them for you, we have Kelly asking what do you
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think is going to come of the
pandemic? You and I are going to
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address that as this conversation unfold,
So Kelly just keep listening. We'll get
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to it. Jake is asking do
you think we are at fault in this
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situation? I'll let you chime mind
on that. I think we're certainly contributing
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heavily to it. And then Pam
is saying, do you feel there is
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a local reference in all of this? So why don't we just keep chatting?
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And because we've got a lot we
wanted to cover in your presentation,
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and I think a lot of all
of those questions will probably be at least
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somewhat addressed. Maybe not the last
one, I'm not sure. But so
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the next thing that you talked about
was short term versus long term pain.
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Yeah, so when you think about
how we act as human beings, we
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were terrible. We're almost genetically wired
to pay attention to the to the short
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term gain rather than the long term
you know, preparing. It's just you
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know, kind of who we how
we survived right early on, It's it's
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part of our reptilian brain. And
so you know, we're really not good
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at paying attention to those long term
signals and making and take taking the short
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term pain to avoid the longer term, even greater pain. So I do
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see us as a little bit not
listening to these warning signs that we've gotten
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from other nature. We're kind of
like the frog in you know, in
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the water that's slowly being turned up, and we just you know, don't
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take we don't take action because we're
not wired to do that. And so
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that's where I think it's interesting that
this pandemic comes comes along when it does,
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because it maybe that is what gets
us, you know, gets our
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attention, right, it snaps us
out of that. And because otherwise we're
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we're we're basically, uh, you
know, continuing just down the path that
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we're we're going down. And I
just think that's part of who we are
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as human beings. So, you
know, are we at fault? You
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know, maybe to tie this back
to that, to that listener's question,
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you know, sure, you know
we all share the blame for the world
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being the way it is, or
we had fault for this pandemic. You
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know, we didn't create it.
I don't think I think this happened naturally.
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But you know, nature is a
system that balances itself, and it's
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a very delicate and interwoven system,
but it does balance itself. And who's
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to say whether or you know,
our overpopulation, over consumption resources that on
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some grand level, you know,
nature just senses this. These people,
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you know, seven billion of us
or eight billion of us are our threat
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to it, and and you know, things happen the way they happen.
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To take you to address that,
I don't know, but I do think
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that, you know, part of
part of what we are as humans is
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we have a hard time planning for
those long term things, which is why
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we haven't dealt with you know,
ecological issues. We haven't dealt with the
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economic issues right, the longer term
things you just can't continue to have,
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you know, the resource consumption and
the wealth inequality that we have. But
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we're just not wired to deal with
those things that well. And yet of
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course you and I both exist to
help empower people to be able to do
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those things right, which is again
right. So I want a presence for
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our listeners that this is a conversation
of possibility, and so that's really what
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we want to talk about. And
on that note, let's grab our first
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break. I'm at least Cortez,
your host with on the years. J
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P. LaCour the founder and chief
connector at Brand Foundations, a firm that
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helps companies clarify their higher purpose,
articulated in their brand and activated in their
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culture. He's the chair of the
New York chapter of Conscious Capitalism movement.
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He joined today from the New York
City area. We've been talking a bit
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about the coronavirus after the rake.
We're going to talk more about a way
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forward. Stay with us, We'll
be right back. Alice Cortez is a
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speaker and engagement and development catalyst.
She designs and delivers professional development leadership and
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engagement workshops and can bring her expertise
to your organization. She will help ignite
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meaningful development within your workforce that will
increase employee engagement, performance and retention.
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Learn more or to invite Elise to
speak to your organization, please visit her
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at www dot Elise Cortez dot com. She would welcome the opportunity to help
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get your employees working on purpose.
This is working on Purpose with Elise Cortez.
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To reach our program today, send
an email to Elise ali Se at
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Elise Cortez dot com. Now back
to working on purpose. Thanks for staying
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with us, and welcome back to
working on purpose. If you're just joining
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us. My guestus LP Liquour the
founder and chief connector at Brown fand Foundations,
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a firm that helps companies clarify their
higher purpose, articulated in their brand,
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and activate in their culture. He's
the chair of the New York City
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chapter of the Conscious Capitalism Movement.
In his various roles over the last twenty
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years, JP has been honing his
skills as a creative wordsmith, passionate story
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teller, and student of human communications, branding and corporate culture. I'm your
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host at last, Cortez, So, JP, before we get into some
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of the things that you talked about
in your presentation about new ways that we
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live and work, I think it's
very useful that we presence some of the
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more again of that silver lining.
So you've got to part your presentation when
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you talk about I love it,
I love this, I love the whole
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idea. A funny thing happened along
the way to the apocalypse, So say
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more about the points you made there. So yeah, I think despite the
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grim news and what we're seeing with
the pandemic, we're also seeing some positive
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changes in how both the planet and
humans are responding to it. So the
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first has obviously been everybody has read
about less pollution. You know, the
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water and the canals of Venice running
clear, you know, and as I
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mentioned before the break, you know, nature is a self balancing system.
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So clearly those those things are happening
very quickly. Now they're not going to
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last. Right as soon as this
passes in traffic starts, in fact to
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restart, many of those things will
will go back. But what is really
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positive is that we as humanity have
been able to see in pretty dramatic fashion
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how our activity has changed the planet. And how when we come to a
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screeching halt, you know what that
you know, and that impact goes away
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how much how beautiful the planet really
is. And so the planet's changing,
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we're noticing it and appreciating it,
and we're also appreciating each other in nature
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more. I see even here in
the New York area a tremendous number of
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people outdoors trying to get you know, leave themselves from the quarantine, and
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they are heading to the parks,
and they're heading to the dirt roads around
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the reservoirs, and they're heading to
the recreation path to some degree to the
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point where police have to shut them
down or limit the number of people because
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they got to force social distancing.
But clearly we're appreciating nature even more.
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And then you shut those parks down, we have to stay inside more and
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we appreciate it even more. So
it's just this sort of virtuous loop of
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see nature hell itself, seeing how
beautiful the planet is, and appreciating it
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more, as well as our art
with each other. Right we're all stuck
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at home now with our families,
and we're rediscovering ways to connect with each
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other, to have good family conversation, to break out board games, to
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get off our devices and talk and
really connect. And I think that's a
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positive development. In addition, that's
making us appreciate the little things in life,
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like toilet paper. I joked about
the presentation, right, and and
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and all. But also, you
know, less fear of missing out right
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my teenage children, and there's a
little bit less of like, oh,
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I'm not out you know, because
everybody's missing out right, we're all in
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the same boat, and people appreciating
what they have a little bit more and
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some gratitude. There's certainly still a
lot of fear, a lot left that
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people are afraid of losing, and
some people are gonna be, you know,
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economically devastated already. But even then, there's space to appreciate the little
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things that we do have. Usually
it's our health, right for those who
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have who still have it or haven't
lost a loved one, that's an important
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thing. And I see a lot
of people expressing that. I also see
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us using the technology in new ways. You know, everybody's on a zoom
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call now and it's amazing how much
we can get done. A lot of
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clients that I have are in the
IT space, and they're doing well.
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There are certainly businesses that are not. But how much harder would this be
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if we didn't have that some of
this technology, and it's holding up pretty
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well, amazingly well when you consider
the load that's being put on it.
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So those are some of the silver
lines that I saw coming out of this,
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and ultimately I think they're for the
purposes of conscious capitalism. They they
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herald a change in mindset that may
accelerate on the movement, and that was
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sort of the point of seeing those
those silver line needs. Well, I'll
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just add two things to that.
JP beautifully said in terms of the living
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changes. Just in my little world, we don't like you. We can't
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go out to the parks, especially
during the full hours. But when I
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run in the early morning and there's
like a handful of people at the whole
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entire nine mile lake, what I
notice is that when I go by,
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of course, I give a very
wide berth of way past six six feet
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and I say, you know,
good morning, The response back is just
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like, you know, giddy,
good morning, like you know the connection
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people are hungry and like really now
appreciate whereas they might not responded at all,
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you know, last week or a
few weeks before. And then on
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the workfront, I am What I'm
really excited about too as a silver lining
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is people will absolutely have to change
what they're doing, whether they come back
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to the same company, if they've
been furloughed or laid off. So what
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does that look like as a new
possibility. In some cases, it's a
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catalyst for people to actually change and
go into what they've been wanting to do
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for years and haven't been doing.
So I'm looking at it from that vantage
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point of possibility too, that this
is a reboot for people, you know,
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to do what they want to do
professionally and get a chance to really
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go into a brand new space.
And yes, it's going to take courage,
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probably going to need a coach,
going to need some help, but
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it's a brand new world. Get
retrained. So I also want to be
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able to presence that possibility for our
listeners too. Absolutely. So you already
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opened this in the beginning here,
but if you could say a bit more
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about what you say about this pandemic
and the silver lining related to it being
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a lens for the decision of where
we go from here. So Kelly wants
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to know what's going to come of
this, so help us see it from
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conscious capitalism. So yeah, so
conscious capitalism sort of posits that, first
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of all, capitalism is the those
of us who are leading the movement believe
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that it is the greatest force for
organizing and advancing humanity, and it has
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improved the lives of billions of people
and pulled billions people out of poverty.
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However, it's also done so at
some cost resource consumption, in wealth and
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equality, obviously environmental impact, right, we recognize that, and so but
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we also live in a period of
time where tackling these big challenges that humanity
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faces, capitalism is going to need
to be a part of the solution,
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because especially free market capitalism, because
we are also living in a period of
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time when we don't there's declining trust
in institutions, whether that's a government,
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media, higher education. Right,
we have been living through in the last
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certainly ten years or so, a
period of severe decline in those institutions.
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So they'll have to be part of
the solution as well, but so will
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capitalism. And so the conscious capitalism
movement suggests that in order to do that,
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the capitalist system is going to need
to evolve, and it involves in
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four ways, by having every organization
having a higher purpose beyond just making a
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profit. By having a conscious culture
that serves the wee and not just the
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me and and takes care of you
know, serves that greater purpose. Just
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leadership structure almost a servant leadership mentality, and then also a multi stakeholder perspective.
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And so in each of those areas, we can see some things happening
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in companies that seem to show that
we're accelerating the adoption of these ideas.
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So when it comes to purpose,
you know, companies like LVMH converting over
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factories that produce perfume to doing things
like hand sanitizer because their purpose is to
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celebrate life and to be innovative and
creative. Those are some of their values.
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Well that's the way they can honor
that that greater purpose. Or a
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client of Mind Data Bank, which
is a data center company whose purpose is
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to reduce or remove the worry from
managing mission critical IT systems. They because
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clients can't necessarily get to the data
center, now they're able to provide their
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staff is providing the remote hands to
be on site so you don't have to
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worry about that. So you see
company, he's sort of embracing purpose.
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And we're also seeing it in individuals, right, healthcare workers who continue to
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show up every day despite the protective
gear. They're not doing that for the
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paycheck. They're doing it because they
believe in a higher purpose. So culturally,
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globally, individually, you know,
in companies we see people embracing purpose.
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I think that's a good sign of
advancing the movement. When it comes
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to servant leadership, we're seeing great
examples of leaders, whether that's Mario Cuomo
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or doctor Fauci or even J.
Powell. The fat people were speaking very
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plainly and directly to the American public
and leveling with them and appealing to our
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better angels. And you know,
that instills a new sense of, I
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think, what it means to be
a good leader. And not only in
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these individuals that we see, but
hopefully in the institutions right that we have
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started to mistrust. And now all
of a sudden we realize, wow,
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how important government is and scientific experts
and getting the straight story on these things.
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So hopefully this is an opportunity for
us to rekindle an appreciation for leaders
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and for what it means to be
a leader and for the leading role that
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some of these institutions can play.
And when it comes to culture, uh,
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you know, I see companies that
are uh you know, instituting things
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like across the board pay cuts or
reducing the executive salaries so that they can
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continue to pay employees and keep them
on board. And you see companies that
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have really strong culture will survive this
because their their culture is like an immune
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system, right, it'll help them
come out of this, uh this even
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stronger in the future. And even
individuals at home like my wife, who
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are part of online groups that are
sewing masks for healthcare workers, like,
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culturally, we're actually getting behind this
idea of something you know, working,
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sacrificing for the greater good. And
so even in the last tenant of a
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multi stakeholder perspective, that we see
organizations who are thinking about the all of
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their stakeholders, not just the investor. And that's really the probably the most
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challenging tenant of conscious capitalism is that
you have to make your decisions with all
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stakeholders in mind, not only your
investors, but employees and families and the
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public and the environment. And your
partners. And you know that that has
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been long since nineteen seventy when Milton
Friedman said corporations didn't need to honor any
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stakeholder other than an investor. That
has led to a hollowing out of the
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middle class and huge wealth disparity.
And it wasn't until last summer that the
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Business Roundtable, the lobbying group of
America's largest corporations, kind of turns back
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on that that mentality which has ruled
from fifty years and said, you know,
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corporations need to have a multi stakeholder
perspective, they need to have a
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higher purpose. So these are all, you know, signs I think of
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companies as a result of this pandemic
embracing some of these principles and accelerating the
403
00:28:56.839 --> 00:29:02.279
movement overall. A beautifully at JP
just beautifully said, and listeners, I
404
00:29:02.279 --> 00:29:06.119
hope you're starting to recognize just more
of why the conscious capitalism movement is so
405
00:29:06.119 --> 00:29:07.799
important to JP and I And maybe
you can check further into it, but
406
00:29:08.279 --> 00:29:11.559
I think you've elucidated it beautifully,
JP. And what I would add to
407
00:29:11.640 --> 00:29:17.240
that is in terms of my perspective
and the work that I do helping organizations
408
00:29:17.640 --> 00:29:22.759
develop purpose inspired leaders and meaning infuse
cultures. The reason I do that work
409
00:29:22.880 --> 00:29:26.839
is because what it does is it
forces a higher gaze and pulls us into
410
00:29:26.880 --> 00:29:30.880
our higher states of being rather than
just functioning as people that are doing business
411
00:29:30.920 --> 00:29:34.480
to make money. We have the
ability to tap into our purpose, our
412
00:29:34.480 --> 00:29:38.000
meaning, our passion, and those
pull us higher. And so when I
413
00:29:38.039 --> 00:29:42.559
look at the COVID nineteen pandemic,
what I see is an enormous, huge
414
00:29:42.599 --> 00:29:48.839
problem that's calling forth all of our
best possible response as a humanity, all
415
00:29:48.880 --> 00:29:52.720
of our talents, all of our
collaboration, all of our cooperation and ingenuity
416
00:29:52.759 --> 00:29:56.559
as you talk about. And so
to me, this is a way to
417
00:29:56.640 --> 00:29:59.759
really pull us up. Back to
what you're saying about us, silver lining
418
00:29:59.839 --> 00:30:04.319
is the way we choose to respond
to this gives us the opportunity to really
419
00:30:04.359 --> 00:30:08.880
be pulled up as a as a
species. And that's what I want to
420
00:30:08.880 --> 00:30:17.279
stand in for the way forward here, amen, right, speaking of speaking
421
00:30:17.319 --> 00:30:18.640
of praying, that's what we're going
with. All right, Well, let's
422
00:30:18.960 --> 00:30:22.119
grab our last break and then we'll
get into some of the things that you're
423
00:30:22.119 --> 00:30:26.319
doing jp to address the way forward. I'm at last Cortez, your host
424
00:30:26.440 --> 00:30:30.839
We've been on the air with JP
Liqueur, the founder and chief connector at
425
00:30:30.839 --> 00:30:36.079
Brand Foundations, a firm that helps
companies clarify their higher purpose articulated in our
426
00:30:36.119 --> 00:30:38.200
brand and activated in our culture.
He's the chair of the New York City
427
00:30:38.279 --> 00:30:41.799
chapter of the Conscious Capitalism movement.
He joins his day from New York City
428
00:30:41.960 --> 00:30:44.880
after the break. As I said, we're going to talk about some of
429
00:30:44.920 --> 00:30:48.279
the ways that he can help steward
our shared desired future. Stay with us,
430
00:30:48.279 --> 00:31:12.359
We'll be right back. Elise Cortez
is a speaker and engagement and development
431
00:31:12.400 --> 00:31:18.119
catalyst. She designs and delivers professional
development, leadership and engagement workshops and can
432
00:31:18.160 --> 00:31:23.000
bring her expertise to your organization.
She will help ignite meaningful development within your
433
00:31:23.000 --> 00:31:29.160
workforce that will increase employee engagement,
performance and retention. To learn more or
434
00:31:29.200 --> 00:31:33.000
to invite Elise to speak to your
organization, please visit her at www dot
435
00:31:33.000 --> 00:31:37.960
Elise Cortez dot com. She would
welcome the opportunity to help get your employees
436
00:31:38.200 --> 00:31:49.440
working on purpose. This is working
on purpose with Elise Cortez. To reach
437
00:31:49.440 --> 00:31:56.480
our program today, send an email
to Elise ali Se at Elise Cortez dot
438
00:31:56.480 --> 00:32:07.000
com. Now back to Working on
Purpose. Thanks for staying with us,
439
00:32:07.000 --> 00:32:09.119
and welcome back to working on Purpose
if you're just tuning in. My guest
440
00:32:09.240 --> 00:32:14.559
is JP Liakour, the founder and
chief connector at Brand Foundations, a firm
441
00:32:14.559 --> 00:32:17.720
that helps companies clarify their higher purpose, articulated in their brand and activated in
442
00:32:17.720 --> 00:32:21.720
our culture. He's the chair of
the New York City chapter of the Conscious
443
00:32:21.720 --> 00:32:24.160
Capitalism Movement, and his various roles. Over the last twenty years, JP
444
00:32:24.279 --> 00:32:29.279
has been honing his skills as a
creative wordsmith, passionate storyteller, and student
445
00:32:29.319 --> 00:32:31.839
of human communications, branding, and
corporate culture. I'm your host, doctor
446
00:32:31.880 --> 00:32:36.720
Elis Hortez. So for this last
segment, Jp, what I wanted to
447
00:32:36.720 --> 00:32:39.759
get into is I think we have
adequately presenced you the opportunity here and some
448
00:32:39.799 --> 00:32:44.240
of the problems that have come along
as we've come to realize just what we're
449
00:32:44.240 --> 00:32:46.759
dealing with now. I want to
be able to give our listeners some hope
450
00:32:46.839 --> 00:32:51.519
about really what this looks like going
forward. So I thought talking about the
451
00:32:51.519 --> 00:32:53.119
way you do your work could be
a way to kind of presence that.
452
00:32:53.240 --> 00:32:59.079
So right, so going forward,
you and I both have been talking about
453
00:32:59.119 --> 00:33:02.000
we'll need to help companies launch and
rearn themselves into this new future. So
454
00:33:02.759 --> 00:33:07.680
I want to talk about your unique
approach approach at brand foundations to do that.
455
00:33:07.759 --> 00:33:10.720
So how do you want to start
with helping us understand what you do?
456
00:33:12.359 --> 00:33:15.440
Sure? So you know, at
heart, we we help companies are
457
00:33:15.440 --> 00:33:19.279
going through a big transition period usually
merger, acquisition, or some change,
458
00:33:19.920 --> 00:33:24.519
to recast the story of who they
are, both as a culture and as
459
00:33:24.519 --> 00:33:29.720
a purpose, because we think that
they're they're sort of opposite sides of the
460
00:33:29.920 --> 00:33:32.279
same coin, and that ultimately you
have to go to market with something that's
461
00:33:32.319 --> 00:33:36.799
that's authentic, and that means of, you know, a brand and outward
462
00:33:36.799 --> 00:33:43.079
brand that's also reflective of your internal
culture and who you really are. Going
463
00:33:43.160 --> 00:33:46.160
forward, I think that this whole
notion of authenticity is going to be more
464
00:33:46.240 --> 00:33:52.359
important than ever. And having a
well defined purpose that's reflected in your culture
465
00:33:52.400 --> 00:33:55.440
and in your communications is you know, one of the quickest ways to do
466
00:33:55.480 --> 00:34:01.319
that and to community, you know, to convey that authentic city. And
467
00:34:01.359 --> 00:34:05.680
I think you know, in the
wake of this pandemic, people's minds will
468
00:34:05.680 --> 00:34:09.360
have changed a little bit about capitalism
overall, and and it maybe the importance
469
00:34:09.400 --> 00:34:13.920
of profit, Uh, you know, versus a positive impact on society,
470
00:34:13.960 --> 00:34:17.199
and purpose can help with that as
well. And so we've always we've always
471
00:34:17.199 --> 00:34:22.320
believed that that that branding culture,
you know, really go together, and
472
00:34:22.360 --> 00:34:27.039
in twenty eleven sort of intentionally set
out to change the practice from a very
473
00:34:27.039 --> 00:34:30.679
traditional marketing firm to to one that
brought those two together. One of the
474
00:34:30.719 --> 00:34:35.800
tools that we've created to help people
sort of articulate that as a as a
475
00:34:35.800 --> 00:34:38.679
framework we call purpose, Way and
Impact. And it basically started with a
476
00:34:38.719 --> 00:34:43.920
blog post that we wrote back in
twenty seventeen called the Mission, Vision and
477
00:34:44.039 --> 00:34:47.920
Values are Dead. And it was
literally a blog post we put up on
478
00:34:49.079 --> 00:34:52.199
LinkedIn and it went viral. It
was read about one hundred thousand times.
479
00:34:52.800 --> 00:34:55.519
And what we did is we looked
at the mission, vision and values framework
480
00:34:55.559 --> 00:35:01.119
as as a one that had sort
of served its usefulness. You know,
481
00:35:01.280 --> 00:35:07.039
first appeared in business school curriculums in
the sixties and then as largely been tuned
482
00:35:07.079 --> 00:35:08.639
out by the modern generation, and
it didn't have a lot of context.
483
00:35:08.719 --> 00:35:12.320
It's hard to know how a mission
relates to a vision. Everyone's got a
484
00:35:12.320 --> 00:35:15.480
different definition out of the values tie
into it. And so we created a
485
00:35:15.519 --> 00:35:17.199
model we call purpose way, an
impact which is sort of three stages of
486
00:35:17.239 --> 00:35:21.519
a rocket, and so it's easy
to remember and tell a story about.
487
00:35:22.000 --> 00:35:25.360
And the first stage is the purpose
statement, and it's the first stage of
488
00:35:25.360 --> 00:35:28.679
the rocket. It's you, what's
wrong with the world that I want to
489
00:35:28.760 --> 00:35:32.880
change? What can I no longer
stand for? I can't stand to exist
490
00:35:32.920 --> 00:35:37.639
and have to change that. The
next stage is the way statement, and
491
00:35:37.719 --> 00:35:40.320
it's going to be the one or
two ways you will go about pursuing that
492
00:35:40.360 --> 00:35:44.480
purpose that define you and make you
different, not all your core values,
493
00:35:44.599 --> 00:35:49.239
just one or two that will you
will be known for. This is a
494
00:35:49.320 --> 00:35:52.000
shorthand, right. We're brand guys
who are trying to take a brand lens
495
00:35:52.039 --> 00:35:53.960
and put it to this mission,
vision values thing and make it more memorable.
496
00:35:54.320 --> 00:35:58.360
And then the third statement is or
the third stage of that rocket,
497
00:35:58.400 --> 00:36:00.960
is the impact statement. And it's
unlike a vision statement, which tends to
498
00:36:01.000 --> 00:36:05.840
be very inwardly focused. You know, companies will say we intend to be
499
00:36:05.880 --> 00:36:07.880
the best company at you know,
our vision is to be the best company
500
00:36:07.920 --> 00:36:09.960
at blah blah blah blah, and
it's usually about them. In this case,
501
00:36:10.000 --> 00:36:15.239
an impact statement is sort of you
get into orbit and that third stage
502
00:36:15.239 --> 00:36:16.000
of the rocket. You look down
at the rest of the world. And
503
00:36:16.039 --> 00:36:21.440
if you have achieved your purpose,
Uh, you know what, how has
504
00:36:21.480 --> 00:36:24.000
it changed everybody else's life? And
so purpose, way and impact These three
505
00:36:24.039 --> 00:36:29.679
stimple statements. As an example in
the in the article, we use Southwest
506
00:36:29.679 --> 00:36:30.400
Airlines. We sort of made it
up. We said, you know,
507
00:36:30.440 --> 00:36:34.519
their purpose was to democratize air travel. Right, you're now free to fly
508
00:36:34.559 --> 00:36:37.440
about the country. That's even their
motto today. The way they go about
509
00:36:37.480 --> 00:36:42.320
doing that is something functional, which
is a low cost. Right. They
510
00:36:42.320 --> 00:36:45.760
don't give you a bunch of peanuts
and perks and other crap. They they
511
00:36:45.840 --> 00:36:50.679
keep costs down and instead they do
something very human, which is humor.
512
00:36:51.119 --> 00:36:54.039
Right, So something functional about the
business and something very human, and that's
513
00:36:54.079 --> 00:36:57.840
to use humor to laugh and just
kind of get through the hasshole travel.
514
00:36:58.280 --> 00:37:00.400
And that's that defines them. Right, they're an airline, so I guarantee
515
00:37:00.400 --> 00:37:05.079
you they have safety as a core
value, but it's not it's not what
516
00:37:05.159 --> 00:37:07.679
they're known for. What they're known
for is humor. And so you kind
517
00:37:07.719 --> 00:37:09.639
of elevate that in that statement.
And then their impact statement, Right,
518
00:37:09.639 --> 00:37:15.239
if everybody can travel, lives are
enriched, families, you know, grow
519
00:37:15.000 --> 00:37:17.320
experience and you know, it's more
love, more experience in the world,
520
00:37:17.320 --> 00:37:21.599
whatever. It's something very aspirational,
but if you can achieve that purpose.
521
00:37:22.320 --> 00:37:23.880
So that's sort of a model that
we've we've developed that we think is really
522
00:37:23.960 --> 00:37:30.119
useful for people to take forward,
especially in the wake of this uh pandemic.
523
00:37:30.239 --> 00:37:32.800
Yeah, so two things I want
to comment on that really quick JP.
524
00:37:34.000 --> 00:37:37.679
First, back on the Southwest Airlines
example of you know, this is
525
00:37:37.719 --> 00:37:42.559
a company that MITT is often recognized
for it being, you know, consciously
526
00:37:42.599 --> 00:37:46.480
capitalistically run. The leadership is servant
in nature. I would also call it
527
00:37:46.519 --> 00:37:52.440
inspirational in nature. And for me, I do fly Southwest Airlines and I
528
00:37:52.480 --> 00:37:58.519
also have the remarkable experience and this
just shows so much about authenticity. I
529
00:37:58.599 --> 00:38:01.119
was flying here from Dallas too,
I think San Antonio one early morning.
530
00:38:02.280 --> 00:38:06.800
I'm like the last person on the
airplane and I hear all this commotion behind
531
00:38:06.800 --> 00:38:08.280
me, and I'm like, what
is going on? Are we you know,
532
00:38:08.599 --> 00:38:12.280
is there a problem with the airplane? Well, what's going on is
533
00:38:12.320 --> 00:38:15.320
herb Kelleher is getting on the plane
and he's causing this, you know,
534
00:38:15.440 --> 00:38:17.960
this comotion. For those of you
who don't know who the man is he
535
00:38:19.039 --> 00:38:22.760
was the CEO for years and I
think the co founder. And anyway,
536
00:38:22.800 --> 00:38:25.320
he gets on the airplane and you
know, the whole plane erupts, and
537
00:38:25.360 --> 00:38:29.000
then as we take off in the
sky, he gets up and he starts
538
00:38:29.039 --> 00:38:32.079
handing out peanuts. And then when
we get off the plane, JP and
539
00:38:31.800 --> 00:38:36.679
San Antonio. I mean, I'm
following this legacy of a man. And
540
00:38:36.719 --> 00:38:39.360
I'm not kidding you. It's like
the sea. Just people leapt from their
541
00:38:39.400 --> 00:38:44.280
seats and came to greet him.
And I thought, isn't that beautiful when
542
00:38:44.360 --> 00:38:45.800
you can do something like that?
And that's what I want for you,
543
00:38:45.840 --> 00:38:50.159
listeners, to be able to create
a life for yourself where you can be
544
00:38:50.199 --> 00:38:53.199
authentic, live your purpose and make
that kind of impact. That's what I
545
00:38:53.239 --> 00:38:57.360
want for you, right, So, such a great illustration when we brought
546
00:38:57.400 --> 00:39:00.800
up Southwest Airlines. The second thing
I want I want to say is what
547
00:39:01.000 --> 00:39:05.840
you do so beautifully. JP.
One of the many things that I admire
548
00:39:05.880 --> 00:39:09.159
about you is and that I try
to teach to my people and my leadership
549
00:39:09.159 --> 00:39:14.400
programs, is the importance of being
able to tell a story well, because
550
00:39:14.920 --> 00:39:17.840
that is the way that you can
enroll them into how they're aligned with the
551
00:39:17.920 --> 00:39:22.800
purpose, whereas the meaning for them
that they can drink deeply from. And
552
00:39:22.840 --> 00:39:25.760
it does take presencing, usually through
language to do that. And so if
553
00:39:25.760 --> 00:39:29.719
you could just say a couple of
things about that, it's your world,
554
00:39:29.760 --> 00:39:36.320
it's your your your craft, if
you will. Yeah, I mean storytelling
555
00:39:36.599 --> 00:39:38.679
at the end of the day,
is how people is what people remember.
556
00:39:39.199 --> 00:39:45.719
You know, more southern facts we
remember. We remember stories. And so
557
00:39:45.840 --> 00:39:50.159
the more you can tell a story, and there's studies that show, you
558
00:39:50.159 --> 00:39:53.840
know, our brains when we hear
a story, leave chemical traces that allow
559
00:39:54.599 --> 00:40:00.960
that aid and recall along the neural
pathways, and so we we remember stories
560
00:40:00.000 --> 00:40:04.800
are all more able to pass them
along and they just connect with people.
561
00:40:05.760 --> 00:40:08.800
And the other thing, too,
is that stories all have characters in them.
562
00:40:08.840 --> 00:40:12.920
And I think that one of the
things that's going to happen is we
563
00:40:12.960 --> 00:40:19.519
move forward in the months and years
ahead, is that people are missing connection.
564
00:40:21.480 --> 00:40:22.760
And that's the thing that we're creating
the most, and that's the thing
565
00:40:22.800 --> 00:40:25.840
that we're going to want the most
when we get out of the quarantine.
566
00:40:27.280 --> 00:40:30.480
And you know, the question of
how do you create the right kind of
567
00:40:30.480 --> 00:40:32.719
connection in the right ways with the
right audience is a is a big deal
568
00:40:32.760 --> 00:40:37.880
on how do you tell the right
story? And understanding character and characters and
569
00:40:37.920 --> 00:40:42.880
stories is going to be key.
And you know, for example, people
570
00:40:42.920 --> 00:40:46.039
who you could take Apple and Microsoft
is just two companies, and when when
571
00:40:46.119 --> 00:40:51.320
they have very different origin stories,
and yet you have people who would tattoo
572
00:40:51.360 --> 00:40:58.000
themselves with those with those h logos, and they're very different, but they
573
00:40:58.400 --> 00:41:02.119
are those companies and what they represent
is as much about the people as it
574
00:41:02.159 --> 00:41:06.519
is the company itself. So if
I tattooed myself, you know, the
575
00:41:06.559 --> 00:41:10.519
origin story of Apple was to be
a rebel right to think different, whereas
576
00:41:10.559 --> 00:41:15.440
Bill Gates was all about a computer
on every desktop. Couldn't be more sort
577
00:41:15.480 --> 00:41:20.760
of democratic than that. And it
really says more about the people who tattooed
578
00:41:20.760 --> 00:41:24.559
themselves or gravitate for that product than
it does even the companies themselves. So
579
00:41:24.679 --> 00:41:29.639
understanding the character of their audiences is
important. And one of the ways we
580
00:41:29.760 --> 00:41:32.719
do that is to use archetypes,
not only in the brand work that we
581
00:41:32.800 --> 00:41:37.679
do, which is archetypes have been
around for a long time. Carl Junget
582
00:41:37.840 --> 00:41:40.519
theorized at the turn of the century
that you know, these characters that we
583
00:41:40.559 --> 00:41:45.039
all recognize from tens of millennia of
storytelling are almost genetically imprinted on us.
584
00:41:45.039 --> 00:41:49.320
The hero, the jester, the
caregiver, et cetera. So they've been
585
00:41:49.360 --> 00:41:52.199
in advertising, but they're also in
cultures too, and we use some tools
586
00:41:52.239 --> 00:41:55.519
like culture talk as a survey instrument
that allows us to measure the presence of
587
00:41:55.599 --> 00:42:00.639
archetypes in the culture of our clients, in the differences within their cultures.
588
00:42:00.719 --> 00:42:05.360
Right, different departments are as companies
merge together the different archetypes that are there.
589
00:42:05.559 --> 00:42:09.079
Gives you a really powerful lens to
understand the culture, to understand people.
590
00:42:09.519 --> 00:42:13.280
We all know these characters, so
it becomes very innate. And then
591
00:42:13.280 --> 00:42:15.559
they all have a narrativelopment, so
it allows you to tell a story about
592
00:42:15.599 --> 00:42:22.880
them more easily and to and to
create storylines that connect understand yourself, understand
593
00:42:22.920 --> 00:42:28.039
your audiences, and connect with those
people and with a good story. So
594
00:42:28.519 --> 00:42:30.639
I and I, as you know, when we you and I both talked
595
00:42:30.679 --> 00:42:34.440
before about your archetypes, I think
they're incredibly powerful and give us access to
596
00:42:34.480 --> 00:42:37.960
understand, well, which one do
we tend toward an organization. Incredibly useful.
597
00:42:37.599 --> 00:42:40.840
So now let's tie this back because
it starts to sound kind of you
598
00:42:40.880 --> 00:42:45.519
know, Ouei and Guei here,
so we know the unate value of brand
599
00:42:45.519 --> 00:42:49.880
and culture. That's more of the
space that we live in the water that
600
00:42:49.920 --> 00:42:52.800
we swim in. But for too
many business leaders, these intangibles lack a
601
00:42:52.840 --> 00:42:58.199
concrete connection to financial impacts. So
how do you broach that topic with prospects
602
00:42:58.280 --> 00:43:01.239
or clients. Yeah, that's a
good question, and it's it's very difficult,
603
00:43:02.719 --> 00:43:07.000
But there are some very visceral truths
that we have sort of discovered and
604
00:43:07.079 --> 00:43:13.159
found. A lot of our clients
come through like the private equity channel.
605
00:43:13.239 --> 00:43:16.519
They are companies that are doing M
and A, they're privately owned, they're
606
00:43:16.559 --> 00:43:20.400
they're doing lots of acquisitions, and
so we've had a lot of practice having
607
00:43:20.480 --> 00:43:24.400
these conversations, and mergers and acquisitions
drive a lot of that work. And
608
00:43:24.719 --> 00:43:29.320
so here one of those truths is
that fifty two, you know, eighty
609
00:43:29.320 --> 00:43:37.960
percent it's estimated of M and A
fails to return what investors expected. And
610
00:43:37.000 --> 00:43:44.400
the reason is almost always culture.
Yep. And everyone is doing M and
611
00:43:44.480 --> 00:43:46.800
A or some kind of you know, there's a lot of inorganic growth that's
612
00:43:46.800 --> 00:43:52.119
happening. Everybody knows this, and
most ignore it. And so that's a
613
00:43:52.119 --> 00:43:58.559
pretty visceral they can all understand that, right, if you're gonna do any
614
00:43:58.599 --> 00:44:01.360
kind of merger acquisition, you know
there's a high, high likelihood that you're
615
00:44:01.400 --> 00:44:04.400
going to have a lot of pain
as a result of it. So people
616
00:44:04.400 --> 00:44:07.400
know that while that's not a direct
financial benefit, they know if they do
617
00:44:07.480 --> 00:44:12.440
it wrong, it's going to be
less of a positive outcoming out if they
618
00:44:12.440 --> 00:44:15.840
do it right. The second thing
is that branding culture are sort of a
619
00:44:15.880 --> 00:44:22.280
class of intangible assets that are considered
goodwill, and the other one would be
620
00:44:22.320 --> 00:44:28.719
intellectual property. KPMG has a study
out that shows that across something like seventeen
621
00:44:28.800 --> 00:44:31.280
different industries, and this is only
a couple of years old, maybe three
622
00:44:31.360 --> 00:44:37.679
four years old, across the seventeen
in different industries, the amount of purchase
623
00:44:37.800 --> 00:44:40.119
price that was allocated to goodwill,
I eat, you know, your brand
624
00:44:40.119 --> 00:44:45.599
and your culture was fifty percent,
meaning that half of what people are paying
625
00:44:45.719 --> 00:44:49.719
to acquire companies and half of what
you were selling you know, the value
626
00:44:49.719 --> 00:44:52.679
of what you're selling your company for
is tied up in these two intangible assets,
627
00:44:52.039 --> 00:44:59.199
and companies spend a tremendous amount of
time preparing for an exit or integrating
628
00:44:59.280 --> 00:45:04.559
after they've acquire a company. All
of these tangible systems and products, financials,
629
00:45:05.320 --> 00:45:08.679
all of this tangible stuff that we
invest in, and very little attention
630
00:45:08.760 --> 00:45:14.800
is paid to culture and and brand, and yet that is probably fifty percent
631
00:45:14.840 --> 00:45:15.840
of what the value of the company
is. And so a lot of what
632
00:45:15.880 --> 00:45:20.960
we do is we sort of socialize
this idea that you know, invest even
633
00:45:21.000 --> 00:45:23.159
just a little bit there and you
could have an outsized return on what you
634
00:45:23.159 --> 00:45:27.280
will sell the company for or what
it will be worth down the road.
635
00:45:27.800 --> 00:45:30.920
And then there's a lot of other
studies out there that you know, KPMG
636
00:45:30.159 --> 00:45:34.719
has and and E and Y through
their Purpose Institute, that show the value
637
00:45:34.719 --> 00:45:37.559
of you know, companies that have
a really strong purpose and how you know,
638
00:45:37.599 --> 00:45:39.679
I'm sure you're familiar with some of
those. The one that I love
639
00:45:39.760 --> 00:45:44.440
the most that I think just illustrates
the power of a of a of these
640
00:45:44.480 --> 00:45:47.360
intangibles and in particular good story,
is something called Significant Objects. It was
641
00:45:47.400 --> 00:45:52.480
a book. There's actually two versions
of the book, but it's a It
642
00:45:52.519 --> 00:45:55.199
was a study done by two writers
who wanted to test the theory that a
643
00:45:55.320 --> 00:46:00.079
purposeful story could improve the value of
a product and what it was sold for.
644
00:46:00.159 --> 00:46:04.400
So they literally went out and bought
I don't on a hundred items from
645
00:46:04.440 --> 00:46:08.320
you know, give thrift stores and
from backyard sales and these kinds of things.
646
00:46:08.400 --> 00:46:12.000
Put them up on eBay to see
what people would bid for them.
647
00:46:12.000 --> 00:46:14.599
And they were things like salt and
pepper shakers, little mirrors, combs,
648
00:46:14.599 --> 00:46:20.079
they just little The average price was
a dollar twenty five and that's what they
649
00:46:20.119 --> 00:46:23.320
got as bids. Then they took
those products down off of eBay and they
650
00:46:23.599 --> 00:46:28.800
hired professional writers to just write a
little backstory and nothing crazy. They didn't
651
00:46:28.800 --> 00:46:31.280
say, you know, this was
missus Lincoln's comb and mirror said, you
652
00:46:31.280 --> 00:46:35.719
know, just this came over on
a boat from Europe with my great grandmother.
653
00:46:35.760 --> 00:46:37.280
And here's what it meant. You
know, it's some kind of a
654
00:46:37.360 --> 00:46:39.760
story. And they put those products
back up and on average they sold for
655
00:46:39.800 --> 00:46:45.400
thirty six dollars yeah, which was
like you know, understand for thousand percent
656
00:46:45.480 --> 00:46:49.320
increase in what those And I really
just think that that illustrates the power of
657
00:46:49.840 --> 00:46:54.960
value in these intangibles and in a
good story. And you know how you
658
00:46:55.360 --> 00:46:59.800
make a company worth more and healthier
and happier, you know, through this
659
00:47:00.840 --> 00:47:02.480
well. And so from my vantage
point, JP, that just connects to
660
00:47:02.760 --> 00:47:07.800
people want to be part of or
connected to things that are meaningful or purposeful.
661
00:47:07.920 --> 00:47:12.199
Right, So if those salt and
pepper shakers came with Grandma who is
662
00:47:12.199 --> 00:47:15.800
your beloved, and she created all
these memories, and somehow you get connected
663
00:47:15.840 --> 00:47:19.519
to that space, and that's that's
where it is. I mean, it
664
00:47:19.639 --> 00:47:22.039
makes complete sense. I thought you
were going to go there when you started
665
00:47:22.039 --> 00:47:25.920
saying things. I'm putting things on
eBay. So we're almost out of time,
666
00:47:27.000 --> 00:47:30.760
JP, So I want I want
to give you a chance to choose
667
00:47:30.800 --> 00:47:34.440
one of the other questions, either
opportunities that you see going forward that we
668
00:47:34.519 --> 00:47:37.519
can adroitly navigate in this new business
world. One minute on that, or
669
00:47:37.559 --> 00:47:40.639
however else you want to leave the
listeners with. Which one do you want
670
00:47:40.679 --> 00:47:45.320
to choose? Yeah, I mean
I'll leave you just with one thought,
671
00:47:45.440 --> 00:47:49.280
which is that. Uh. First, you know you opened it by talking
672
00:47:49.280 --> 00:47:51.639
about hope. I think we definitely
want to give people hope. We will
673
00:47:51.679 --> 00:47:58.360
get through this. Humans have a
incredible capacity to adapt and we will.
674
00:47:58.400 --> 00:48:00.559
I think on the backside, if
we make the right leave the world better
675
00:48:00.920 --> 00:48:04.920
than we found it, I certainly
hope, so we'll be more prepared for
676
00:48:04.920 --> 00:48:07.559
the next time. This kind of
a thing happens, and as far as
677
00:48:07.559 --> 00:48:12.000
you know, one piece of advice, maybe for your audience, I would
678
00:48:12.000 --> 00:48:15.079
say, do the hard work to
define, you know, your brand,
679
00:48:15.119 --> 00:48:16.599
and your culture and your purpose,
but most importantly, put it in writing
680
00:48:17.639 --> 00:48:23.199
in simple terms that people can remember
that are universal, right, especially to
681
00:48:23.280 --> 00:48:27.199
the character of your audience. The
best example I think we have of this
682
00:48:27.320 --> 00:48:31.360
is the Declaration of Independence. We
argue about all things in this country,
683
00:48:31.960 --> 00:48:36.400
the Supreme Court Foreign Affairs, right, whether we go into quarantine or whatever.
684
00:48:37.519 --> 00:48:43.039
But everybody universally looks at that document
and thinks, yeah, I agree
685
00:48:43.039 --> 00:48:46.360
with that. And if you can
take that same approach in your own brand
686
00:48:46.360 --> 00:48:51.199
and your culture and your purpose and
put it in writing in universal ways that
687
00:48:51.199 --> 00:48:55.679
people recognize that are authentic and reflect
who you are, that can give you
688
00:48:55.760 --> 00:49:00.159
tremendous longevity and resiliency. And you
know, this country has survived for almost
689
00:49:00.159 --> 00:49:04.559
three hundred years, you know,
based on the ideals that were laid down
690
00:49:04.559 --> 00:49:09.440
in that document, and I'm optimistic
that that we will survive, you know,
691
00:49:09.559 --> 00:49:14.599
even another three hundred years as a
result of that. So beautiful way
692
00:49:14.639 --> 00:49:16.480
to finish. JP, thank you
so very much for coming on the show,
693
00:49:16.559 --> 00:49:21.320
sharing your heart, your soul,
your experience and helping us see a
694
00:49:21.360 --> 00:49:23.400
new way forward. Very much appreciate
it. Thank you Lis, It's been
695
00:49:23.400 --> 00:49:27.480
great. And for me to add
on to what he said, what I
696
00:49:27.480 --> 00:49:30.800
would just say is and we need
each one of you to really dig in
697
00:49:30.960 --> 00:49:34.880
and from your purpose, your authenticity
to contribute to the world that we want
698
00:49:34.880 --> 00:49:37.480
to create for ourselves. So that's
we need you individually as well, So
699
00:49:37.519 --> 00:49:40.159
please join us in a movement to
create the world that we all want to
700
00:49:40.159 --> 00:49:44.559
live in. So if you want
to learn more about JP LaCour and the
701
00:49:44.679 --> 00:49:47.559
working in his team are doing it
Brand Foundations, go to the website it's
702
00:49:47.639 --> 00:49:52.840
just brand Foundations dot us. Last
week, if you missed the live show,
703
00:49:52.880 --> 00:49:55.400
you can always catch a via recorded
podcast. We were on the air
704
00:49:55.400 --> 00:50:00.679
with Hector Garcia talking about the delightful
book he co authored called The Book of
705
00:50:00.719 --> 00:50:05.320
Ichigo Ichia the Art of making the
most of every moment, the Japanese way.
706
00:50:05.559 --> 00:50:07.559
Timely, as we shut ourselves away
at home, I thought, next
707
00:50:07.599 --> 00:50:12.639
week we'll be on air with David
Grayson talking about the linky scenes between purpose
708
00:50:12.719 --> 00:50:15.960
and ethics and five attributes of leadership
to sustainability. See you there, Remember
709
00:50:15.960 --> 00:50:19.320
that work is at least a third
of our lives, so let's work on
710
00:50:19.400 --> 00:50:28.320
purpose. We hope you've enjoyed this
week's program. Be sure to tune in
711
00:50:28.360 --> 00:50:32.079
to Working on Purpose, featuring your
host, Alice Cortez, each week on
712
00:50:32.159 --> 00:50:37.920
the Voice America Empowerment Channel. This
week, find your life's purpose at work.





















































