April 15, 2020

The Future We Create The Silver Linings in COVID-19

The Future We Create The Silver Linings in COVID-19

The coronavirus pandemic has provided a forced hard re-boot. Everything has now changed in the way we live, work, and do business. And in confronting COVID-19, we’ve finally realized that we are a planet of people unified and interdependent as one and...

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The coronavirus pandemic has provided a forced hard re-boot. Everything has now changed in the way we live, work, and do business. And in confronting COVID-19, we’ve finally realized that we are a planet of people unified and interdependent as one and that we must steward our way forward very differently. Rooted in higher purpose, servant leadership, and a multi-stakeholder orientation, individuals and companies alike now have the opportunity to create a conscious culture that ushers in a better future for our everyday lives and the way we do business across the world. Let’s dig deep into our passion, purpose, ingenuity and grit and make this new and much improved future a reality.

WEBVTT

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There are some people that make their
work just another thing they have to do,

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and there are those that make their
work something that they want to do.

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Welcome to Working on Purpose with your
host Elise Cortes. In our program,

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we provide guidance and inspiration from those
people who have found deeper meaning and

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personal connection to their work life.
It's beyond nine to five. It's working

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on Purpose. Now Here is your
host, Elise Cortes. Welcome back to

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the Working on Purpose Show. Thank
you for tuning in again this week.

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I'm your host, Doctor Release Cortez. Joiny. You live from Dallas,

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Texas, which is home base for
me. If you've been tuning in for

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a while, you know this program
is an inspirational thought leadership platform that advances

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the conversation on living and working with
passion, inspiration, and purpose. I'm

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committed to helping create a world where
business and capitalism are a force for good,

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constantly working to address them. One
number of problems society faces serving all

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stakeholders, certainly it's employees among them. The Gallop Organization reports that eighty five

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percent of the global workforce does not
want to go to work on Monday or

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whenever. The ship starts. Let's
change that together and instead make work in

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an a riching part of life that
dignites, passionate, and expresses meaningful contribution

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through inspired leadership that elevates business.
Each week in these conversations, I hope

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you walk away with something that changes
the way you think or that you can

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immediately put to use. Much of
the content we discuss on this program is

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a reflection of the work I do. So as you listen, if you

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catch a glimpse of anything I can
do to help, go to my website

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at leastcoretes dot com and use the
contact me feature to message me. Let's

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talk about what's going on for you
and how I might be able to help,

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whether it's consulting on visioneering for a
greater purpose among your stakeholders, the

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vitally inspired Leadership program, the online
catch fire, learning your communities, or

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speaking for your company or conference at
inter rate. I'm glad we're connected.

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Thanks for listening and onto this week's
program with us today is JP Lequeur,

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the founder and chief connector at Brand
Foundations, a firm that helps companies clim

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verify their higher purpose articulated in their
brand and activated in their culture. He's

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the chair of the New York City
chapter of the Conscious Capitalism Movement. We'll

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be talking today about living in today's
times with the coronavirus and the silver lining

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we think comes with it, and
how the work he does at Brand Foundations

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can help steward the future development of
companies going forward. You joined us today

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from New York City, JP.
Welcome to Working on Purpose. Thanks all,

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it's great to be here, so
fun, it's so great. You

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know you are a perfect person to
be sharing with the listeners with today,

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So thank you for taking time for
us. Oh, you're welcome. Thanks

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for having me. Well, one
of my favorite ways to open the show,

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Patrick, because listeners who've been tuning
in for a while know that I'm

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an identity and a meaning researcher.
So let's start by presencing for our listeners

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just the soup of who you are. There's a lot that makes you.

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So if you were to try to
help someone that you just met at,

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say, at a conference or whatever, who is JP Licur, what would

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you say? Interesting? Well,
first, I guess I break down this

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way. I consider myself to be
a family man first and foremost, husband

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and father to two great kids.
That's probably the most important thing in my

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life, and even as it comes
to work. I sort of organized my

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professional life about fifteen twenty years ago
around that I chose to kind of leave

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the corporate world to work on my
own, to be able to do it

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from home, largely so that I
could spend more time with my family.

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I made that decision really early on, and it was driven in large part

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because I saw my father spend a
long career in the corporate world very happy,

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was great, it was always had
time with his family. But ultimately

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I didn't want to follow that path. I wanted to do something that gave

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me more freedom to be at home, and so I think I would call

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I would sort of reference that.
First. Second, I guess I would

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identify myself as a skier and a
biker, because those are two of my

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biggest passions is to get out of
the ski into into bike, and I

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do that a lot with my family
and document a lot of that online.

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And then third, I guess I
would consider myself a brand guy, a

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brand and culture guy, and that's
kind of my professional you know, the

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piece of my business and I have
since you know, purpose is at the

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heart of what you do. My
my own personal purpose statement is to create

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understanding together. And I came at
that after a long period of coaching,

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and the idea is that everything I
tend to do in my life, whether

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that is, you know, working
with a client to help them understand the

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story of their brand and culture and
embrace that, or whether I am hosting

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a conscious capitalism event creating space for
a thoughtful conversation, or I'm videoing myself

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and my family skiing and biking and
sharing that online. It's always some kind

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of shared, collaborative, creative exercise
that helps people to either understand me,

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or understand each other, or understand
the world a little bit better. So

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that's kind of how I create understanding
together. I guess it would be my

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motto. What a beautiful contribution to
the world, JP. It's just really

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great to know you and be connected
to you, and as you know,

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we share many many things. Yes, so now listeners know something about him.

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So now let's get into what's going
on in the world, JP.

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So let's talk about the coronavirus pandemic. So you're in New York, I'm

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in Dallas. How is it shown
up for you and your world? So

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you know, it's strange. I've
been working from home remotely, and i

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live about an hour north of New
York City, so I'm not in the

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Manhattan but certainly close enough to be
aware of the impact that it's having.

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But I've been working from home for
a long time, so it's very odd.

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It's almost like, other than very
little traffic here, my life hasn't

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changed that much. And my kids
are home from school. Obviously my daughter

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had to come back from college,
but they're all safe and healthy. My

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wife works from home as well.
We have our life on a day to

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day basis feels strangely the same.
And yet, you know, just through

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the news and seeing what's on social
media, we know, you know,

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forty miles fifty miles south of us, things are pretty scary, and so

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it's just a very odd feeling.
You know. Obviously, business has changed,

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it's a little slower, conversations are
a little different that we're having now,

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But but from a day and day
outstandpoint, it feels oddly similar,

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just because I'm so used to working
from home. Obviously less travel as well,

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but yeah, from my end,
very similar though, although now I'm

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starting to get more and more news
as to you know, the cascades of

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layoffs, et cetera, and people
losing their jobs, and you know just

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what it's taking from people to be
able to respond to a whole new quote

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normal which is not going anywhere,
and you know, really changing their their

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whole way of interacting with the world. And you know, a big reason

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that I wanted to have you on
the show in the first place is one

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You're a conscious capitalism guy, and
I am too, and already I just

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believe in that, and I know
that's we're going to talk later about how

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that is a way forward. But
I also really appreciate the perspective that you

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bring about the silver linings related to
COVID nineteen, which is where I wanted

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to focus a lot of the conversation
on today, because I think that the

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world desperately needs some hope right about
now, JP, and they need to

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be able to see what's possible on
the other side. So what I wanted

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to do was really get you to
delve into a little bit more of the

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presentation you gave last week to World
Retail Innovation Week about the silver linings of

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COVID nineteen. So what I'd like
to do is just talk through some of

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the key points that you made in
that presentation, and let's start by talking

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about even what you went through.
You struggled to prepare for what to say.

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I mean, you knew you'd be
talking about sustainability and conscious capitalism.

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That was easy enough to situate,
but adding in the pandemic was something else.

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So tell us how you prepared and
went through the process to talk about

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that. Right, Well, like
everybody, I've been reading a lot,

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worrying a lot, probably you know, following too much news or not enough.

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I don't know how you want to
look at it, but yes that

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you know, it's one thing to
talk about conscious capitalism, one thing to

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talk about, uh, you know, even sustainability, which is what the

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point of that theme of that day
of the conference was about. And this

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was a virtual conference, it was
all done online. But how I was

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going to work, uh do that
within the context of the of the epidemic

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was was a challenge and I ultimately
what I ended up doing it was going

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back to my purpose, right,
this notion of creating understanding together. And

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so I began to reflect back on
the last month or so, because this

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presentation was just on Friday, so
it's very fresh, and you know,

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this has been going on. I've
been pretty much home for a month or

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so without travel, and I've been
watching this develop like everybody else, and

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had a lot of conversations with friends
and family and co workers. And what

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I started to notice was patterns and
how people were sort of processing all of

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this right. And I saw a
little bit of a storyline emerging that I

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thought would help to provide some context
to the events and some understanding ultimately right.

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And I did see within that some
silver linings and how we are changing

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and response to this, and how
the world's changing. And I realized that

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those changes, while early, mapped
pretty well to the movement of conscious capitalism.

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And what I ultimately came up with
was what I felt were the silver

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linings that might actually accelerate the adoption
of the movement. It's been around for

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a while, but I thought that
this pandemic and our response to it might

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might ultimately make people embrace that movement
and some of the ideals behind it more

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quickly. So I'm absolutely in agreement
with that JP. And for me,

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as it was really registering that this
was truly a pandemic, what I really

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got present to is Wow, this
is a forced, hard reboot of the

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world, and that I think that
from my vantage point, I think it's

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undeniable that we can pretty much recognize
that we are no longer a planet full

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of a bunch of nations. We
are one group of people united under one

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planet, and that we need to
work together. Right. I think you

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finally figured that out now, So
I know one of the points that you

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made in your presentation, which I
was completely behind. Then you and I

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talked a little bit about this,
but you talk about how Mother Nature is

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trying to give us a wake up
call and has been for a while,

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so see your perspective on that.
So yeah, I mean the first thing

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that I guess I would consider to
be a silver lining is that, you

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know, Mother Nature has been sending
us It seems like there's been a series

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of slow moving disasters, right.
You have greater and greater wildfires, you

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know, like we saw last summer
in Australia that there is through our winter.

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You know, bigger storms, high
you know, glaciers melting. Right,

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all of these things have been going
on. Hot you know, five

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hundred year floods in some areas and
ten year droughts and others, and these

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all seem like they're they it's been
mother Nature kind of politely sending us these

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wake up you know, pay attention. Here t happening us on the shoulder,

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and we're not paying you know,
we haven't been paying attention. We

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continue to go about driving our SUVs. Uh, you know, we continuing

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to run sweatshops and big factories and
pull resources out of the ground and create

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more products to put on the shelves
to keep consumers happy. Right, it's

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just this, We're going about living
our lives and and it's you know,

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and we haven't been paying attention.
And so to some degree, this pandemic

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is a little bit of that wake
up call. It is that one thing

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that hits us all at once,
all at the same time. Because when

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you think about it, those storms, those rising seas, those droughts,

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those wildfires, they don't hit everybody
at the same time in the same way.

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Whereas this is a global event,
is a true mask global event that

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almost nobody, nobody can escape,
nobody can ignore it. We're all affected

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by it. And so you know, it is her way almost of And

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I heard a lot of people say
this is maybe this is Mother Nature's way

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of getting our attention all at once
and realizing, you know that we need

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to change things. I tend to
think it is. I tend to think

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it's Hey, dummies, come on, I've been saying, been very polite

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and nice about this. I'm losing
my patience here. And to that end,

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JP, we have a couple of
people weighing in on the online chat

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line, and I think we'll be
able to address these questions, but just

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to say them for you, we
have Kelly asking what do you think is

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going to come up? The pandemic? You and I are going to address

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that as this conversation unfold, So
Kelly just keep listening. We'll get to

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it. Jake is asking do you
think we are at fault in this situation?

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I'll let you chime in on that. I think we're certainly contributing heavily

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to it. And then Pam is
saying, do you feel there is a

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local reference in all of this?
So why don't we just keep chatting?

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And because we've got a lot we
wanted to cover in your presentation, and

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I think a lot of all of
those questions will probably be at least somewhat

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addressed. Maybe not the last one, I'm not sure. But so the

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next thing that you talked about was
short term versus long term pain. Yeah,

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So when you think about how we
act as human beings, we we

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we're terrible. We're almost genetically wired
to pay attention to the to the short

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term gain rather than the long term
you know, preparing. It's just you

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know, kind of who we how
we survived right early on, It's it's

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part of our reptilian brain. And
so you know, we're really not good

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at paying attention to those long term
signals and making and taking the short term

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pain to avoid the longer term,
even greater pain. So I do see

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us as a little bit not listening
to these warning signs that we've gotten from

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mother nature. We're kind of like
the frog in you know, in the

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water that's slowly being turned up,
and we just you know, don't take

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we don't take action because we're not
wired to do that. And so that's

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where I think it's interesting that this
pandemic comes along when it does, because

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it maybe that is what gets us, you know, gets our attention,

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right, It snaps us out of
that and because otherwise we're basically, you

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know, continuing just down the path
that we're going down. And I just

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think that's part of who we are
as human beings. So, you know,

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are we at fault? You know, maybe to tie this back to

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that, to that listener's question,
you know, sure, you know we

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all share the blame for the world
being the way it is, or we

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had fault for this pandemic. You
know, we didn't create it. I

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don't think. I think this happened
naturally. But you know, nature is

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a system that balances itself, and
it's a very delicate, interwoven system,

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but it does balance itself. And
who's to say whether or you know,

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our overpopulation, over consumption resources that
on some grand level, you know,

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nature just senses this. These people, you know, seven billion of us

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or eight billion of us are are
our threat to it, and and you

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know, things happen the way they
happen. To take you to address that,

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I don't know, but I do
think that to be a part of

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part of what we are as humans
is we have a hard time planning for

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those long term things, which is
why we haven't dealt with, you know,

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ecological issues. We haven't dealt with
the economic issues right, the longer

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term things you just can't continue to
have, you know, the resource consumption

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and the wealth inequality that we have. But we're just not wired to deal

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with those things that well. And
yet of course you and I both exist

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to help empower people to be able
to do those things right, which is

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again right. So I want a
presence for our listeners that this is a

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conversation of possibility, and so that's
really what we want to talk about.

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And on that note, let's grab
our first break. I'm at Last Cortez,

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your host with Not on the Earth. JP LeCour the founder and chief

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connector at Brand Foundations, a firm
that helps companies clarify their higher purpose,

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articulated in their brand and activated in
their culture. He's the chair of the

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New York chapter of Conscious Capitalism Movement. You joined it today from the New

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York City area. We've been talking
a bit about the coronavirus. After the

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break, we're going to talk more
about a way forward. Stay with us,

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00:16:21.000 --> 00:16:44.960
we'll be right back. Alice Cortes
is a speaker and engagement and development

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catalyst. She designs and delivers professional
development, leadership and engagement workshops and can

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bring her expertise to your organization.
She will help ignite meaningful development within your

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workforce that will increase employee engagement,
performance and retention. Learn more or to

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invite Elise to speak to your organization, please visit her at www dot Elisecortes

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00:17:06.720 --> 00:17:11.480
dot com. She would welcome the
opportunity to help get your employees working on

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purpose. This is working on Purpose
with Elise Cortes. To reach our program

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00:17:22.799 --> 00:17:29.480
today, send an email to a
lease Alise at Aleasecortes dot com. Now

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00:17:29.960 --> 00:17:38.200
back to working on purpose. Thanks
for staying with us, and welcome back

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to working on purpose if you're just
joining us. My guest is LP LaCour,

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the founder and chief connector at Brandfoundou
Foundations, a firm that helps companies

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clarify their higher purpose, articulated in
their brand, and activate in their culture.

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He's the chair of the New York
City chapter of the Conscious Capitalism Movement.

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In his various roles over the last
twenty years, JP has been honing

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his skills as a creative wordsmith,
passionate story teller, and student of human

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communications, branding and corporate culture.
I'm your host at Last Fortes, So

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JP. Before we get into some
of the things that you talked about in

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your presentation about new ways that we
live and work. I think it's very

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useful that we presence some of the
more again of that silver lining. So

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you've got to part your presentation when
you talk about I love it, I

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love this, I love the whole
idea. A funny thing happened along the

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way to the apocalypse, So say
more about the points you made there.

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So yeah, I think despite the
grim news and what we're seeing with the

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pandemic, we're also seeing some positive
changes in how both the planet and humans

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are responding to it. So the
first has obviously been everybody has read about

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less pollution. You know, the
water and the canals of Venice running clear,

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you know, and as I mentioned
before the break, you know,

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nature is a self balancing system.
So clearly those things are happening very quickly.

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Now they're not going to last.
Right, as soon as this passes

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and traffic starts in factory start,
many of those things will will go back.

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But what is really positive is that
we as humanity have been able to

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see in pretty dramatic fashion how our
activity has changed the planet and how when

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we come to a screeching halt,
you know what that you know, and

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that impact goes away. How much
how beautiful the planet really is, and

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so the planet's changing, we're noticing
it and appreciating it, and we're also

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appreciating each other in nature more.
I see even here in the New York

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area a tremendous number of people outdoors
trying to get you know, leave themselves

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from the quarantine, and they are
heading to the parks, and they're heading

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to the dirt roads around the reservoirs, and they're heading to the recreation path

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to some degree to the point where
police have to shut them down or limit

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the number of people because they got
to enforce social distancing. But clearly we're

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appreciating nature even more. And then
you shut those parks down, we have

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to stay inside more and we appreciate
it even more. So it's just this

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sort of virtuous loop of seeing nature
hell itself, seeing how beautiful the planet

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is, and appreciating it more,
as well as our art with each other.

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Right we're all stuck at home now
with our families, and we're rediscovering

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ways to connect with each other,
to have good family conversations, to break

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out board games, to get off
our devices and talk and really connect,

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and I think that's a positive development. In addition, that's making us appreciate

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the little things in life, like
toilet paper. I joked about the presentation,

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right and all. But also,
you know, less fear of missing

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out right my teenage children, and
there's a little bit less of like,

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oh, I'm not out you know, because everybody's missing out right, we're

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all on the same boat. Uh, And people appreciating what they have a

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little bit more and some gratitude.
There's certainly still a lot of fear,

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a lot left that people are afraid
of losing, and some people are gonna

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be, you know, economically devastated
already. But even then, there's space

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to appreciate the little things that we
do have. Usually it's a health right

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for those who have who still have
it or haven't lost a loved one,

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that's an important thing and I see
a lot of people expressing that. I

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also see us using the technology in
new ways. Uh. You know,

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everybody's on a zoom call now and
it's amazing how much we can get done.

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A lot of clients that I have
are in the IT space and they're

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doing well. There are certainly businesses
that are not. But how much harder

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would this be if we didn't have
that some of this technology, And it's

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holding up pretty well, amazingly well
when you consider the load that's being put

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on it. So those are some
of the silver linings that I saw coming

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out of this, and and ultimately
I think they they're for the purposes of

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conscious capitalism. They they herald a
change in mindset that may accelerate the movement.

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And that was sort of the point
of of of seeing those those silver

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linings. Well, I'll just add
two things to that. JP beautifully said

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in terms of the of the living
changes. Just in my little world,

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we don't like you, we can't
go out to the parks, and especially

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during the full hours. But when
I run in the early morning and there's

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like a handful of people at the
whole entire nine mile lake, what I

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noticed is that when I go by, of course, I give a very

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wide berth of way past six six
feet and I say, you know,

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good morning. The response back is
that just like you know, giddy,

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good morning, like you know the
connection people are hungry and like really now

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appreciate whereas they might not responded at
all, you know, last week or

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a few weeks before, and then
on the workfront, I am What I'm

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really excited about too as a silver
lining is people will absolutely have to change

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what they're doing, whether they come
back to the same company, if they've

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been furloughed or laid off. So
what does that look like as a new

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possibility. In some cases, it's
a catalyst for people to actually change and

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go into what they've been wanting to
do for years and haven't been doing.

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So I'm looking at it from that
vantage point of possibility too, that this

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is a reboot for people, you
know, to do what they want to

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do professionally and get a chance to
really go into a brand new space.

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And yes, it's going to take
courage, probably going to need a coach,

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We're going to need some help,
but it's a brand new world.

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Yeah, you get retrained. So
I also want to be able to presence

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that possibility for our listeners too.
Absolutely. So you already opened this in

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the beginning here, but if you
could say a bit more about what you

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say about this pandemic and the silver
lining related to it being a lens for

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the decision of where we go from
here. So Kelly wants to know what's

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going to come of this, so
help us see it from conscious capitalism.

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So yeah, so conscious capitalism sort
of posits that, first of all,

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capitalism is the those of us who
have been leading the movement believe that it

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is the greatest force for organizing and
advancing humanity, and it has improved the

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lives of billions of people and pulled
billions of people out of poverty. However,

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it's also done so ats some cost
resource consumption in wealth, inequality,

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obviously environmental impact, right, we
recognize that, and so, but we

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also live in a period of time
where tackling these big challenges that humanity faces,

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capitalism is going to need to be
a part of the solution, because

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especially free market capitalism, because we
are also living in a period of time

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when we don't there's declining trust in
institutions, whether that's a government, media,

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higher education. Right, we have
been living through in the last certainly

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ten years or so, a period
of severe decline in those institutions. So

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they'll have to be part of the
solution as well, but so will capitalism.

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And so the conscious capitalism movement suggests
that in order to do that,

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the capitalist system is going to need
to evolve, and it involves in four

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ways, by having every organization having
a higher purpose beyond just making the profit.

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By having a conscious culture that serves
the wei and not just the me

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and takes care you know, it
serves that greater purpose. Just leadership structure

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almost a servant leadership mentality, and
then also a multi stakeholder perspective. And

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so in each of those areas,
we can see some things happening in companies

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that seem to show that we're accelerating
the adoption of these ideas. So when

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it comes to purpose, you know, companies like LVMH converting over factories that

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produce perfume to doing things like hand
sanitizer because their purpose is to celebrate life

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and to be innovative and creative.
Those are some of their values. Well

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that's the way they can honor that
greater purpose. Or a client of Mind

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Data Bank, which is a data
center company whose purpose is to reduce or

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remove the worry from managing mission critical
IT systems. They because clients can't necessarily

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get to the data center, now
they're able to provide their staff is providing

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the remote hands to be on site
so you don't have to worry about that.

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So you see compans sort of embracing
purpose. And we're also seeing it

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in individuals, right, healthcare workers
who continue to show up every day despite

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the protective gear. They're not doing
that for the paycheck. They're doing it

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because they believe in a higher purpose. So culturally, globally, individually,

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you know, in companies, we
see people embracing purpose. I think that's

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a good sign of advancing the movement. When it comes to servant leadership,

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we're seeing great examples of leaders,
whether that's Mario Cuomo or doctor Fauci or

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even J. Powell. The fact
people are speaking very plainly and directly to

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the American public and leveling with them
and appealing to our better angels, and

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you know, that instills a new
sense of, I think, what it

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means to be a good leader.
And not only in these individuals that we

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see, but hopefully in the institutions
right that we have started to mistrust.

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And now all of a sudden we
realize, wow, how important government is

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and scientific experts and getting the straight
story on these things. So hopefully this

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is an opportunity for us to rekindle
an appreciation for leaders and for what it

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means to be a leader and for
the leading role that some of these institutions

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can play. And when it comes
to culture, you know, I see

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companies that are you know, instituting
things like across the board pay cuts or

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reducing the executive's salaries so that they
can continue to pay employees and keep them

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on board. And you see companies
that have really strong culture will survive this

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because their their culture is like an
immune system, right, it'll help them

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come out of this this even stronger
in the future. And even individuals at

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home, like my wife, who
are part of online groups that are sewing

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masks for healthcare workers, like,
culturally, we're actually getting behind this idea

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of something you know, working,
sacrificing for the greater good. And so

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even in the last tenant of a
multi stakeholder perspective, that we see organizations

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who are thinking about the all of
their stakeholders, not just the investor.

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And that's really the probably the most
challenging tenant of conscious capitalism is that you

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have to make your decisions with all
stakeholders in mind, not only your investors,

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but employees and families and the public
and the environment, and your partners

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and you know, that has been
long since nineteen seventy when Milton Friedman said

395
00:28:26.160 --> 00:28:30.799
corporations didn't need to honor any stakeholder
other than an investor. That has led

396
00:28:30.839 --> 00:28:33.319
to a you know, hollowing out
of the middle class and huge wealth disparity.

397
00:28:33.359 --> 00:28:37.119
And it wasn't until last summer that
the Business Roundtable, the lobbying group

398
00:28:37.160 --> 00:28:42.039
of America's largest corporations, kind of
turns back on that mentality which has ruled

399
00:28:42.079 --> 00:28:45.680
for fifty years and said, you
know, corporations need to have a multi

400
00:28:45.680 --> 00:28:48.079
stakeholder perspective, they need to have
a higher purpose. So these are all,

401
00:28:48.359 --> 00:28:53.200
you know, signs I think of
companies as a result of this pandemic

402
00:28:53.480 --> 00:29:00.680
embracing some of these principles and accelerating
the movement overall. A beautiful that JP

403
00:29:00.920 --> 00:29:03.119
just beautifully said. And listeners,
I hope you're starting to recognize just more

404
00:29:03.200 --> 00:29:07.359
of why the conscious capitalism movement is
so important too, JP and I and

405
00:29:07.400 --> 00:29:11.160
maybe you can check further into it, but I think you've elucidated it beautifully,

406
00:29:11.240 --> 00:29:14.680
JP. And what I would add
to that is in terms of my

407
00:29:14.759 --> 00:29:18.319
perspective and the work that I do
helping organizations to develop purpose inspired leaders and

408
00:29:18.400 --> 00:29:23.079
meeting infuse cultures. The reason I
do that work is because what it does

409
00:29:23.240 --> 00:29:27.440
is it forces a higher gaze and
pulls us into our higher states of being

410
00:29:29.200 --> 00:29:33.119
rather than just functioning as people that
are doing business to make money. We

411
00:29:33.160 --> 00:29:36.400
have the ability to tap into our
purpose, our meaning, our passion,

412
00:29:36.400 --> 00:29:40.759
and those pull us higher. And
so when I look at the COVID nineteen

413
00:29:40.799 --> 00:29:45.880
pandemic, what I see is an
enormous, huge problem that's calling forth all

414
00:29:45.920 --> 00:29:49.000
of our best possible response as of
humanity, all of our talents, all

415
00:29:49.039 --> 00:29:53.720
of our collaboration, all of our
cooperation and ingenuity as you talk about.

416
00:29:55.000 --> 00:29:56.880
And so to me, this is
the way to really pull us up.

417
00:29:56.920 --> 00:30:02.240
Back to what you're saying about our
silver lining is the way we choose to

418
00:30:02.319 --> 00:30:07.160
respond to this gives us the opportunity
to really be pulled up as a as

419
00:30:07.559 --> 00:30:11.839
a species. And that's what I
want to stand in for the way forward

420
00:30:11.880 --> 00:30:18.519
here, Amen, right, speaking
of praying, that's what we're going with.

421
00:30:18.920 --> 00:30:21.559
All right, Well, let's grab
our last break and then we'll get

422
00:30:21.599 --> 00:30:25.480
into some of the things that you're
doing jp to address the way forward.

423
00:30:26.039 --> 00:30:29.240
I'm Alice Cortez, your host.
We've been on the yeir with JP Laqueur,

424
00:30:29.440 --> 00:30:33.759
the founder and chief connector at Brand
Foundations, a firm that helps companies

425
00:30:33.799 --> 00:30:37.079
clarify their higher purpose articulated in our
brand and activated in our culture. He's

426
00:30:37.119 --> 00:30:41.279
the chair of the New York City
chapter of the Conscious Capitalism Movement. He

427
00:30:41.359 --> 00:30:42.960
joins his to day from New York
City after the break. As I said,

428
00:30:42.960 --> 00:30:45.440
we're going to talk about some of
the ways that he can help steward

429
00:30:45.519 --> 00:31:10.519
our shared desired future. Stay with
us, We'll be right back. Alise

430
00:31:10.599 --> 00:31:15.039
Cortes is a speaker and engagement and
development catalyst. She designs and delivers professional

431
00:31:15.039 --> 00:31:21.200
development, leadership and engagement workshops and
can bring her expertise to your organization.

432
00:31:21.480 --> 00:31:26.519
She will help ignite meaningful development within
your workforce that will increase employee engagement,

433
00:31:26.599 --> 00:31:30.799
performance and retention. To learn more
or to invite Elise to speak to your

434
00:31:30.920 --> 00:31:36.759
organization, please visit her at www
dot Elisecortes dot com. She would welcome

435
00:31:36.799 --> 00:31:47.880
the opportunity to help get your employees
working on purpose. This is working on

436
00:31:47.960 --> 00:31:52.680
Purpose with Elise Cortes. To reach
our program today, send an email to

437
00:31:52.759 --> 00:32:00.000
a lease Alise at Alisecortes dot com. Now back to working on Purpose.

438
00:32:00.039 --> 00:32:07.559
Yes, thanks for staying with us, and welcome back to working on Purpose

439
00:32:07.720 --> 00:32:12.160
if you're just tuning in. My
guest is JP LeCour, the founder and

440
00:32:12.240 --> 00:32:15.480
chief connector at Brand Foundations, a
firm that helps companies clarify their higher purpose,

441
00:32:15.759 --> 00:32:20.240
articulated in their brand and activated in
their culture. He's the chair of

442
00:32:20.240 --> 00:32:22.839
the New York City chapter of the
Conscious Capitalism Movement, and his various roles.

443
00:32:22.880 --> 00:32:25.640
Over the last twenty years, JP
has been honing his skills as a

444
00:32:25.640 --> 00:32:30.079
creative wordsmith, passionate storyteller, and
student of human communications, branding, and

445
00:32:30.119 --> 00:32:35.200
corporate culture. I'm your host,
doctor le sortees. So for this last

446
00:32:35.240 --> 00:32:37.920
segment, Jp, what I wanted
to get into is I think we have

447
00:32:37.000 --> 00:32:42.559
adequately presenced the opportunity here and some
of the problems that have come along as

448
00:32:42.599 --> 00:32:45.599
we've come to realize just what we're
dealing with now. I want to be

449
00:32:45.640 --> 00:32:49.960
able to give our listeners some hope
about really what this looks like going forward.

450
00:32:49.960 --> 00:32:52.839
So I thought talking about the way
you do your work could be a

451
00:32:52.839 --> 00:32:57.480
way to kind of presence that.
So right, So going forward, you

452
00:32:57.519 --> 00:33:00.200
and I both have been talking about
will need to help companies launch and rearmed

453
00:33:00.240 --> 00:33:05.759
themselves into this new future. So
I want to talk about your unique proach

454
00:33:05.839 --> 00:33:09.119
approach at brand foundations to do that. So how do you want to start

455
00:33:09.119 --> 00:33:13.720
with helping us understand what you do? Sure? So you know, at

456
00:33:13.720 --> 00:33:16.839
heart we we help companies are going
through a big transition period usually merger,

457
00:33:16.880 --> 00:33:22.279
acquisition, or some change, to
re recast the story of who they are,

458
00:33:22.319 --> 00:33:27.480
both as a culture and as a
purpose, because we think that they're

459
00:33:27.559 --> 00:33:30.720
they're sort of opposite sides of the
same coin, and that ultimately you have

460
00:33:30.759 --> 00:33:36.000
to go to market with something that's
that's authentic, and that means you know,

461
00:33:36.039 --> 00:33:38.119
a brand and outward brand that's also
reflective of your internal culture and who

462
00:33:38.119 --> 00:33:45.880
you really are. Going forward,
I think that this whole notion of authenticity

463
00:33:45.000 --> 00:33:50.839
is going to be more important than
ever. And having a well defined purpose

464
00:33:52.000 --> 00:33:54.359
that's reflected in your culture and in
your communications is you know, one of

465
00:33:54.359 --> 00:33:58.960
the quickest ways to do that,
and too and to community, you know,

466
00:33:59.000 --> 00:34:02.559
to convey that authentic city. And
I think you know, in the

467
00:34:02.599 --> 00:34:07.240
wake of this pandemic, people's minds
will have changed a little bit about capitalism

468
00:34:07.319 --> 00:34:12.480
overall, and and maybe the importance
of profit, you know, versus a

469
00:34:12.480 --> 00:34:16.000
positive impact on society and purpose can
help with that as well. And so

470
00:34:16.039 --> 00:34:21.559
we've always we've always believed that the
brand and culture, you know, really

471
00:34:22.679 --> 00:34:25.239
go together, and in twenty eleven
sort of intentionally set out to change the

472
00:34:25.280 --> 00:34:30.039
practice from a very traditional marketing firm
to one that brought those two together.

473
00:34:30.360 --> 00:34:35.480
One of the tools that we've created
to help people sort of articulate that as

474
00:34:35.519 --> 00:34:38.239
a as a framework we call purpose, Way and Impact. And it basically

475
00:34:38.280 --> 00:34:43.400
started with a blog post that we
wrote back in twenty seventeen called the Mission,

476
00:34:43.599 --> 00:34:46.880
Vision and Values are Dead. And
it was literally a blog post we

477
00:34:46.960 --> 00:34:51.519
put up on LinkedIn and it went
viral. It was read about one hundred

478
00:34:51.519 --> 00:34:54.719
thousand times. And what we did
is we looked at the mission, vision

479
00:34:54.719 --> 00:35:01.039
and values framework as a one that
had sort of served its usefulness. You

480
00:35:01.079 --> 00:35:06.679
know, first appeared in business school
curriculums in the sixties and then has largely

481
00:35:06.719 --> 00:35:08.239
been tuned out by the modern generation, and it didn't have a lot of

482
00:35:08.239 --> 00:35:12.079
context. It's hard to know how
a mission relates to a vision. Everyone's

483
00:35:12.119 --> 00:35:15.159
got a different definition out of the
values tie into it. And so we

484
00:35:15.199 --> 00:35:16.480
created a model we call purpose,
Way and Impact, which is sort of

485
00:35:16.480 --> 00:35:20.880
three stages of a rocket, and
so it's easy to remember and tell a

486
00:35:20.920 --> 00:35:24.840
story about. And the first stage
is the purpose statement, and it's the

487
00:35:24.880 --> 00:35:28.239
first stage of the rocket. It's
you know, what's wrong with the world

488
00:35:28.239 --> 00:35:31.559
that I want to change? What
can I no longer stand for? I

489
00:35:31.719 --> 00:35:36.599
can't stand to exist and have to
change that. The next stage is the

490
00:35:36.639 --> 00:35:39.199
way statement, and it's going to
be the one or two ways you will

491
00:35:39.239 --> 00:35:43.599
go about pursuing that purpose that define
you and make you different, not all

492
00:35:43.639 --> 00:35:46.840
your core values, just one or
two that will you will be known for.

493
00:35:47.920 --> 00:35:51.159
This is a shorthand, right.
We're brand guys, so we're trying

494
00:35:51.159 --> 00:35:52.960
to take a brand lens and put
it to this mission, vision values thing

495
00:35:53.000 --> 00:35:57.320
and make it more memorable. And
then the third statement is there. The

496
00:35:57.320 --> 00:36:00.119
third stage of that rocket is the
impact statement, and it's unlike a vision

497
00:36:00.159 --> 00:36:04.880
statement, which tends to be very
inwardly focused. You know, companies will

498
00:36:04.880 --> 00:36:07.320
say we intend to be the best
company at you know, our vision is

499
00:36:07.320 --> 00:36:08.960
to be the best company at blah
blah blah blah, and it's usually about

500
00:36:09.000 --> 00:36:13.880
them. In this case, an
impact statement is sort of you get into

501
00:36:14.000 --> 00:36:15.599
orbit in that third stage of the
rocket, you look down the rest of

502
00:36:15.639 --> 00:36:21.480
the world. And if you have
achieved your purpose, you know how has

503
00:36:21.519 --> 00:36:24.400
it changed everybody else's life? And
so purpose weigh and impact these three simple

504
00:36:24.719 --> 00:36:30.119
statements. As an example in the
in the article we used Southwest Airlines.

505
00:36:30.159 --> 00:36:30.960
We sort of made it up.
We said, you know, their purpose

506
00:36:31.039 --> 00:36:34.880
was to democratize their travel. Right, you're now free to fly about the

507
00:36:34.880 --> 00:36:38.039
country. That's even their motto today. The way they go about doing that

508
00:36:38.559 --> 00:36:42.719
is something functional, which is low
cost. Right. They don't give you

509
00:36:42.719 --> 00:36:46.760
a bunch of peanuts and perks and
other crap. They they keep costs down

510
00:36:47.039 --> 00:36:51.480
and instead they do something very human, which is humor. Right, So

511
00:36:51.519 --> 00:36:54.760
something functional about the business and something
very human, and that's to use humor

512
00:36:54.880 --> 00:36:58.800
to laugh and just kind of get
through the hassle of travel. And that's

513
00:36:58.920 --> 00:37:00.599
that defines them. Right, they're
an airlines, so I guarantee you they

514
00:37:00.639 --> 00:37:05.559
have safety as a core value,
but it's not it's not what they're known

515
00:37:05.639 --> 00:37:07.239
for. What they're known for as
humor. And so you kind of elevate

516
00:37:07.280 --> 00:37:10.199
that in that statement. And then
their impact statement, Right, if everybody

517
00:37:10.199 --> 00:37:15.599
can travel, lives are enriched.
Families you know, grow experience, and

518
00:37:15.639 --> 00:37:19.039
you know it's more love, more
experience in the world whatever, it's something

519
00:37:19.199 --> 00:37:22.880
very aspirational, but if you can
achieve that purpose. So that's sort of

520
00:37:22.920 --> 00:37:25.039
a model that we've we've developed that
we think is really useful for people to

521
00:37:25.039 --> 00:37:30.920
take forward, especially in the week
of this pandemic. Yeah, so two

522
00:37:30.960 --> 00:37:34.840
things I want to comment on that
really quick JP. First, back on

523
00:37:34.880 --> 00:37:38.639
the Southwest Airlines example of you know, this is a company that is often

524
00:37:38.760 --> 00:37:45.159
recognized for it being you know,
consciously capitalistically run. The leadership is servant

525
00:37:45.159 --> 00:37:50.280
in nature. I would also call
it inspirational in nature. And for me,

526
00:37:51.199 --> 00:37:54.480
I do fly Southwest Airlines and I
also have the remarkable experience and this

527
00:37:54.599 --> 00:38:00.400
just shows so much about authenticity.
I was flying here from dallasdown to I

528
00:38:00.400 --> 00:38:05.119
think San Antonio one early morning.
I'm like the last person on the airplane

529
00:38:05.119 --> 00:38:07.719
and I hear all this commotion behind
me, and I'm like, what is

530
00:38:07.800 --> 00:38:10.440
going on? You know, is
there a problem with the airplane? Well,

531
00:38:10.480 --> 00:38:15.159
what's going on? Is herb Kella
Harris getting on the plane and he's

532
00:38:15.239 --> 00:38:17.199
causing this, you know, this
commotion. For those of you who don't

533
00:38:17.199 --> 00:38:20.679
know who the man is, he
was the CEO for years and I think

534
00:38:20.719 --> 00:38:23.159
the co founder and anyway, he
gets on the airplane and you know,

535
00:38:23.199 --> 00:38:27.920
the whole plane erupts, and then
as we take off in the sky,

536
00:38:28.000 --> 00:38:30.639
he gets up and he starts handing
out peanuts. And then when we get

537
00:38:30.639 --> 00:38:35.400
off the plane, JP and San
Antonio, I mean, I'm following this

538
00:38:35.639 --> 00:38:37.599
legacy of a man. And I'm
not kidding you. It's like the sea.

539
00:38:37.880 --> 00:38:42.679
Just people leapt from their seats and
came to greet him. And I

540
00:38:42.719 --> 00:38:45.159
thought, isn't that beautiful when you
can do something like that? And that's

541
00:38:45.199 --> 00:38:47.599
what I want for you, listeners, to be able to create a life

542
00:38:47.639 --> 00:38:52.519
for yourself where you can be authentic, live your purpose and make that kind

543
00:38:52.519 --> 00:38:55.239
of impact. That's what I want
for you, right, So, such

544
00:38:55.239 --> 00:38:59.760
a great illustration when we brought up
Southwest Airlines. The second thing I want

545
00:39:00.079 --> 00:39:04.760
I want to say is what you
do so beautifully. JP. One of

546
00:39:04.800 --> 00:39:07.280
the many things that I admire about
you is, and that I try to

547
00:39:07.280 --> 00:39:12.440
teach to my people and my leadership
programs, is the importance of being able

548
00:39:12.480 --> 00:39:15.880
to tell a story well, because
that is the way that you can enroll

549
00:39:15.920 --> 00:39:21.039
them into how they're aligned with the
purpose, Where is the meaning for them

550
00:39:21.079 --> 00:39:24.559
that they can drink deeply from and
it does take presencing, usually through language

551
00:39:24.599 --> 00:39:28.199
to do that. And so if
you could just say a couple of things

552
00:39:28.199 --> 00:39:31.519
about that, it's your world,
it's your your your craft, if you

553
00:39:31.599 --> 00:39:37.599
will. Yeah, I mean storytelling, at the end of the day,

554
00:39:37.679 --> 00:39:40.480
is how people is what people remember, you know, more so than facts,

555
00:39:40.760 --> 00:39:47.159
we remember stories. And so the
more you can tell a story,

556
00:39:49.079 --> 00:39:52.360
and there's studies that show, you
know, our brains when we hear a

557
00:39:52.440 --> 00:39:59.280
story, leave chemical traces that allow
that aid and recall along the neural pathways,

558
00:39:59.320 --> 00:40:01.840
and so we we remember stories are
all more able to pass them along

559
00:40:02.639 --> 00:40:07.239
and they just connect with people.
And the other thing too, is that

560
00:40:07.360 --> 00:40:10.920
stories all have characters in them.
And I think that one of the things

561
00:40:10.960 --> 00:40:16.159
that's going to happen as we move
forward in the months and years ahead is

562
00:40:16.199 --> 00:40:22.239
that people are missing connection. And
that's the thing that we're creating the most,

563
00:40:22.239 --> 00:40:24.960
and it's the thing that we're gonna
want the most when we get out

564
00:40:25.000 --> 00:40:29.840
of the quarantine. And you know, the question of how do you create

565
00:40:29.880 --> 00:40:32.000
the right kind of connection in the
right ways with the right audience is a

566
00:40:32.159 --> 00:40:36.679
is a big deal. And how
do you tell the right story and understanding

567
00:40:36.840 --> 00:40:40.920
character and characters and stories is going
to be key. And you know,

568
00:40:40.960 --> 00:40:45.000
for example, people who you could
take Apple and Microsoft is just two companies,

569
00:40:45.000 --> 00:40:50.360
and when when that have very different
origin stories, and yet you have

570
00:40:50.400 --> 00:40:57.280
people who tattoo themselves with those with
those logos, and they're very different,

571
00:40:57.400 --> 00:41:01.559
but they are those companies and what
they represent is as much about the people

572
00:41:01.880 --> 00:41:06.400
as it is the company itself.
So if I tattooed myself, you know,

573
00:41:06.480 --> 00:41:09.400
the origin story of Apple was to
be a rebel right to think different,

574
00:41:10.079 --> 00:41:15.320
whereas Bill Gates was all about a
computer on every desktop. Could be

575
00:41:15.360 --> 00:41:20.159
more sort of democratic than that.
And it really says more about the people

576
00:41:20.159 --> 00:41:24.440
who tattoo themselves will gravitate for that
product than it does even the companies themselves.

577
00:41:24.480 --> 00:41:29.280
So understanding the character of their audiences
is important. And one of the

578
00:41:29.320 --> 00:41:32.519
ways we do that is to use
archetypes, not only in the brand work

579
00:41:32.559 --> 00:41:36.440
that we do, which is archetypes
have been around for a long time.

580
00:41:37.079 --> 00:41:39.280
Carl Jung had theorized at the turn
of the century that you know, these

581
00:41:39.360 --> 00:41:45.719
characters that we all recognize from tens
of millennia of storytelling are almost genetically imprinted

582
00:41:45.760 --> 00:41:47.559
on us. The hero, the
jester, the caregiver, et cetera.

583
00:41:47.920 --> 00:41:51.440
So they've been in advertising, but
they're also in cultures too, and we

584
00:41:51.519 --> 00:41:54.920
use some tools like culture talk as
a survey instrument that allows us to measure

585
00:41:54.960 --> 00:42:00.840
the presence of archetypes in the culture
of our clients, in the differences within

586
00:42:00.000 --> 00:42:05.000
their cultures. Right different departments or
as companies merge together the different archetypes that

587
00:42:05.039 --> 00:42:08.039
are there. It gives you a
really powerful lens to understand the culture,

588
00:42:08.079 --> 00:42:12.800
to understand people. We all know
these characters, so it becomes very innate.

589
00:42:13.079 --> 00:42:15.400
And then they all have a narrative
elopment, so it allows you to

590
00:42:15.440 --> 00:42:22.440
tell a story about them more easily
and to create storylines that connect understand yourself,

591
00:42:22.519 --> 00:42:25.239
understand your audiences, and connect with
those people and with a good story.

592
00:42:27.800 --> 00:42:30.679
So and I, as you know
when we you and I both talked

593
00:42:30.679 --> 00:42:34.480
before about your archetypes. I think
they're incredibly powerful and give us access to

594
00:42:34.519 --> 00:42:37.000
understand, well, which one do
we tend toward an organization. Incredibly useful.

595
00:42:37.639 --> 00:42:40.880
So now let's tie this back because
it starts to sound kind of you

596
00:42:40.920 --> 00:42:45.559
know, ooey and guy here,
So we know the unique value of brand

597
00:42:45.559 --> 00:42:49.920
and culture. That's more of the
space that we live in the water that

598
00:42:49.960 --> 00:42:52.840
we swim in. But for too
many business leaders, these intangibles lack a

599
00:42:52.880 --> 00:42:58.239
concrete connection to financial impact. So
how do you broach that topic with prospects

600
00:42:58.280 --> 00:43:01.360
or clients. Yeah, that's a
good question, and it's it's very difficult,

601
00:43:02.719 --> 00:43:07.079
But there are some very visceral truths
that we have sort of discovered and

602
00:43:07.119 --> 00:43:13.199
found. A lot of our clients
come through like the private equity channel.

603
00:43:13.280 --> 00:43:16.519
They are companies that are doing M
and A, they're privately owned, they're

604
00:43:16.559 --> 00:43:20.480
they're doing lots of acquisitions, and
so we've had a lot of practice having

605
00:43:20.519 --> 00:43:24.400
these conversations, and mergers and acquisitions
drive a lot of that work. And

606
00:43:24.800 --> 00:43:29.760
so here one of those truths is
that fifty to you know, eighty percent

607
00:43:30.559 --> 00:43:37.079
it's estimated of M and A fails
to return what investors expected. And the

608
00:43:37.079 --> 00:43:44.599
reason is almost always culture, yep. And everyone is doing M and A

609
00:43:45.159 --> 00:43:47.239
or some kind of you know,
there's a lot of inorganic growth that's happening.

610
00:43:47.679 --> 00:43:52.920
Everybody knows this and most ignore it. And so that's a pretty visceral

611
00:43:52.519 --> 00:43:58.880
They can all understand that, right
if you're going to do any kind of

612
00:43:58.880 --> 00:44:01.599
merger acquisition, you know, there's
a high high likelihood that you're going to

613
00:44:01.639 --> 00:44:04.760
have a lot of pain as a
result of it. So people know that,

614
00:44:06.079 --> 00:44:07.320
well, well that's not of direct
financial benefit. They know if they

615
00:44:07.360 --> 00:44:12.320
do it wrong, it's going to
be less of a positive outcoming than if

616
00:44:12.320 --> 00:44:15.760
they do it right. The second
thing is that brand and culture sort of

617
00:44:15.760 --> 00:44:22.280
a class of intangible assets that are
considered goodwill, and the other one would

618
00:44:22.280 --> 00:44:28.199
be intellectual property. KPMG has a
study out that shows that across something like

619
00:44:28.239 --> 00:44:31.159
seventeen different industries, and this is
only a couple of years old, maybe

620
00:44:31.199 --> 00:44:37.159
three four years old, across the
seventeen in different industries, the amount of

621
00:44:37.280 --> 00:44:40.119
purchase price that was allocated to goodwill
i e. You know, your brand

622
00:44:40.119 --> 00:44:45.719
and your culture was fifty percent,
meaning that half of what people are paying

623
00:44:45.760 --> 00:44:49.719
to acquire companies and half of what
you are selling you know, the value

624
00:44:49.719 --> 00:44:52.719
of what you're selling your company for
is tied up in these two intangible assets,

625
00:44:52.079 --> 00:44:59.239
and companies spend a tremendous amount of
time preparing for an exit or integrating

626
00:44:59.320 --> 00:45:04.559
after they've aquired a company. All
of these tangible systems and products, financials,

627
00:45:05.360 --> 00:45:08.639
all of this tangible stuff that we
invest in, and very little attention

628
00:45:08.760 --> 00:45:14.840
is paid to culture and and brand, and yet that is probably fifty percent

629
00:45:14.840 --> 00:45:15.880
of what the value of the company
is. And so a lot of what

630
00:45:15.920 --> 00:45:21.000
we do is we sort of socialize
this idea that you know, invest even

631
00:45:21.039 --> 00:45:23.119
just a little bit there, and
you can have an outsized return on what

632
00:45:23.119 --> 00:45:27.320
you will sell the company for or
what it will be worth down the road.

633
00:45:27.840 --> 00:45:30.320
And then there's a lot of other
studies out there that you know,

634
00:45:30.400 --> 00:45:34.400
KPMG has and and I and Y
through their Purpose Institute, that show the

635
00:45:34.440 --> 00:45:37.480
value of you know, companies that
have a really strong purpose and how you

636
00:45:37.480 --> 00:45:39.519
know, I'm sure you're familiar with
some of those. The one that I

637
00:45:39.559 --> 00:45:44.119
love the most that I think just
illustrates the power of a of a of

638
00:45:44.119 --> 00:45:47.280
of these intangibles and in particular good
story is something called Significant Objects. It

639
00:45:47.320 --> 00:45:52.360
was a book. There's actually two
versions of the book, but it's a

640
00:45:52.440 --> 00:45:54.840
it was a study done by two
writers who wanted to test the theory that

641
00:45:55.159 --> 00:46:00.960
a purposeful story could improve the value
of a product and what it was sold

642
00:46:00.960 --> 00:46:04.400
for. So they literally went out
and bought I don't one hundred items from

643
00:46:04.440 --> 00:46:08.079
you know, give thrift stores and
from uh backyard sales and these kinds of

644
00:46:08.119 --> 00:46:12.000
things, put them up on eBay
to see what people would bid for them,

645
00:46:12.000 --> 00:46:14.599
and they were things like salt and
pepper shakers, little mirrors, combs,

646
00:46:14.599 --> 00:46:20.119
they just little average price was a
dollar twenty five and that's what they

647
00:46:20.159 --> 00:46:23.360
got as bids. Then they took
those products down off of eBay and they

648
00:46:23.639 --> 00:46:28.800
hired professional writers to just write a
little backstory and nothing crazy. They didn't

649
00:46:28.800 --> 00:46:31.280
say, you know, this was
missus Lincoln's comb and mirror said, you

650
00:46:31.320 --> 00:46:35.719
know, just this came over on
a boat from Europe with my great grandmother.

651
00:46:35.760 --> 00:46:37.320
And here's what it meant. You
know, it's some kind of a

652
00:46:37.360 --> 00:46:39.800
story. And they put those products
back up and on average they sold for

653
00:46:39.840 --> 00:46:45.840
thirty six dollars yeah, which was
like, you know, four percent increase

654
00:46:45.880 --> 00:46:47.840
in what those product. And I
really just think that that illustrates the power

655
00:46:49.199 --> 00:46:54.719
of value in these intangibles and in
a good story. And you know how

656
00:46:54.800 --> 00:46:59.800
you make a company worth more and
healthier and happier, you know, through

657
00:46:59.800 --> 00:47:02.519
this well. And so from my
vantage point, JP that just connects to

658
00:47:02.760 --> 00:47:07.840
people want to be part of or
connected to things that are meaningful or purposeful.

659
00:47:07.920 --> 00:47:12.199
Right, So if those salt and
pepper shickers came with Grandma who is

660
00:47:12.239 --> 00:47:15.960
your beloved, and she created all
these memories and somehow you get connected to

661
00:47:15.960 --> 00:47:20.440
that space. That's where it is. I mean, it makes complete sense.

662
00:47:20.480 --> 00:47:22.480
I thought you were going to go
there when you started saying things.

663
00:47:22.559 --> 00:47:27.679
I'm putting things on eBay. So
we're almost at a time JP, So

664
00:47:28.039 --> 00:47:30.280
want I want to give you a
chance to one choose one of the other

665
00:47:30.360 --> 00:47:36.119
questions, either opportunities that you see
going forward that we can adroitly navigate in

666
00:47:36.159 --> 00:47:38.320
this new business world. One minute
on that, or however else you want

667
00:47:38.360 --> 00:47:42.719
to leave the listeners with. Which
one do you want to choose? Yeah,

668
00:47:42.800 --> 00:47:47.320
I mean I'll leave you into with
one thought, which is that first,

669
00:47:47.360 --> 00:47:50.079
you know, you opened it by
talking about hope. I think we

670
00:47:50.119 --> 00:47:52.639
definitely want to give people hope.
We will get through this. Humans have

671
00:47:52.679 --> 00:47:59.280
a credible capacity to adapt and we
will. I think on the back side,

672
00:47:59.320 --> 00:48:01.559
if we make the right leave the
world better than we found it,

673
00:48:01.599 --> 00:48:06.119
I certainly hope, so we'll be
more prepared for the next time this kind

674
00:48:06.119 --> 00:48:08.280
of a thing happens. And as
far as you know, one piece of

675
00:48:08.320 --> 00:48:13.800
advice, maybe for your audience,
I would say, do the hard work

676
00:48:13.840 --> 00:48:15.280
to define you know, your brand
and your culture and your purpose, but

677
00:48:15.320 --> 00:48:22.239
most importantly, put it in writing
in simple terms that people can remember that

678
00:48:22.320 --> 00:48:25.000
are universal, right, especially to
the character of your audience. The best

679
00:48:25.000 --> 00:48:30.280
example I think we have of this
is the Declaration of Independence. We argue

680
00:48:30.280 --> 00:48:34.960
about all things in this country,
the Supreme Court, Foreign Affairs, right,

681
00:48:34.960 --> 00:48:39.119
whether we go in to quarantine,
whatever, But everybody universally looks at

682
00:48:39.159 --> 00:48:44.320
that document and thinks, yeah,
I agree with that. And if you

683
00:48:44.360 --> 00:48:47.519
can take that same approach in your
own brand and your culture and your purpose

684
00:48:47.559 --> 00:48:52.719
and put it in writing in universal
ways that people recognize and that are authentic

685
00:48:52.760 --> 00:48:58.960
and reflect who you are, that
can give you tremendous longevity and resiliency.

686
00:48:59.079 --> 00:49:01.960
And you know, this country survive
for almost three hundred years, you know,

687
00:49:02.000 --> 00:49:07.079
based on the ideals that were laid
down in that document, and I'm

688
00:49:07.079 --> 00:49:10.320
optimistic that that well, we will
survive, you know, even another three

689
00:49:10.360 --> 00:49:15.280
hundred years as a result of that. So beautiful way to finish. JP,

690
00:49:15.440 --> 00:49:17.519
thank you so very much for coming
on the show, sharing your heart,

691
00:49:17.599 --> 00:49:22.039
your soul, your experience, and
helping us see a new way forward.

692
00:49:22.159 --> 00:49:24.639
Very much appreciate it. Thank you, Lis, It's been great and

693
00:49:24.800 --> 00:49:28.079
for me to add on to what
he said. What I would just say

694
00:49:28.199 --> 00:49:30.559
is and we need each one of
you to really dig in and from your

695
00:49:30.599 --> 00:49:35.400
purpose, your authenticity to contribute to
the world that we want to create for

696
00:49:35.440 --> 00:49:38.400
ourselves. So that's we need you
individually as well, So please join join

697
00:49:38.480 --> 00:49:40.480
us in the movement to create the
world that we all want to live in.

698
00:49:42.760 --> 00:49:45.039
So if you want to learn more
about JP Liquour and the working and

699
00:49:45.119 --> 00:49:47.800
his team are doing a brand Foundations, go to the website, it's just

700
00:49:47.960 --> 00:49:52.960
Brandfoundations dot us. Last week,
if you missed the live show, you

701
00:49:52.960 --> 00:49:55.519
can always catch it be a recorded
podcast. We were on the air with

702
00:49:55.559 --> 00:50:00.199
Hector Garcia talking about the delightful book
he co authored called the Book of Ichigo

703
00:50:00.280 --> 00:50:05.960
Echia the Art of making the most
of every moment the Japanese way. Timely,

704
00:50:06.000 --> 00:50:08.000
as we shut ourselves away at home, I thought, next week we'll

705
00:50:08.039 --> 00:50:12.880
be on air with David Grayson talking
about the link he scenes between purpose and

706
00:50:12.920 --> 00:50:16.079
ethics and five attributes of leadership to
sustainability. See you there. Remember that

707
00:50:16.119 --> 00:50:19.800
work is at least a third of
our life, so let's work on purpose.

708
00:50:23.840 --> 00:50:28.440
We hope you've enjoyed this week's program. Be sure to tune in to

709
00:50:28.599 --> 00:50:34.199
working on Purpose, featuring your host
Alis Cortes each week on the Voice America

710
00:50:34.239 --> 00:50:38.039
Empowerment Channel. This week, find
your life's purpose at work.