The “Colorful” Dr. Smith on Purpose, Power and Leadership

The field and inquiry of purpose is about to take a whole new leap into the possible. By taking what we know of the physical world through the science of color, we can understand more about our internal would through color theory. Color can give us...
The field and inquiry of purpose is about to take a whole new leap into the possible. By taking what we know of the physical world through the science of color, we can understand more about our internal would through color theory. Color can give us access to conscious and unconscious purpose. In this episode, we enjoy a fireside chat with Dr. Smith who has spent a lifetime researching and practicing leadership, organization and social systems development inside large and complex organizations like the World Bank and the United Nations. He lets us in on how he continued to discover and iterate his model based on purpose being the source of power and how it’s expressed in at least five dimensions. He also shares his ground-breaking additional lens through color theory to illuminate our purpose choice. Hearing the narration is rather like being taken on a tour of his fine mind, bearing witness to the unfoldment of his consciousness, while elevating our own understanding of the topic through a profoundly simple elegance.
1
00:00:05.240 --> 00:00:09.400
What's working on purpose anyway? Each
week we ponder the answer to this question.
2
00:00:10.039 --> 00:00:14.720
People ache for meaning and purpose at
work, to contribute their talents passionately
3
00:00:15.039 --> 00:00:19.519
and know their lives really matter.
They crave being part of an organization that
4
00:00:19.640 --> 00:00:25.120
inspires them and helps them grow into
realizing their highest potential business can be such
5
00:00:25.160 --> 00:00:29.359
a force for good in the world, elevating humanity. In our program,
6
00:00:29.600 --> 00:00:34.640
we provide guidance and inspiration to help
usher in this world we all want working
7
00:00:34.679 --> 00:00:41.880
on purpose. Now Here is your
host, doctor Elise Cortes. Hi there,
8
00:00:41.920 --> 00:00:44.439
welcome back to the Working and Purpose
Program. Thanks for tuning it again
9
00:00:44.520 --> 00:00:47.280
this week. I'm your host,
Doctor Release Cortes. Join a New Life
10
00:00:47.280 --> 00:00:50.000
from Dellas, which is home base
for me. If you don't know me
11
00:00:50.079 --> 00:00:54.399
yet, I'm a management consultant specializing
in meaning and purpose, organizational logo therapist,
12
00:00:54.520 --> 00:00:58.479
inspirational speaker, social scientist, and
author. I help companies discover and
13
00:00:58.560 --> 00:01:02.000
articulate their purpose or threat at their
culture and operations. And I work with
14
00:01:02.000 --> 00:01:06.120
their organizations to develop inspirational leaders who
create cultures where people actually want to come
15
00:01:06.159 --> 00:01:08.359
to work and do their best.
And I provide programs like the Grab Your
16
00:01:08.359 --> 00:01:12.200
gusta that enable individual team members to
discover and unlease their passion and purpose at
17
00:01:12.239 --> 00:01:15.760
work to catalyze fulfillment, engagement,
and productivity. You'll learn more about me
18
00:01:15.760 --> 00:01:21.560
and how we can work together at
at leastcoretest dot com or gustodashow dot com.
19
00:01:21.920 --> 00:01:25.040
Let me thank my partner and sponsor
work Proud. We are a perfect
20
00:01:25.040 --> 00:01:27.079
collaboration. Everyone wants to know they
matter and that the work they do is
21
00:01:27.120 --> 00:01:32.719
meaningful and appreciated. Work crowd helps
companies do just that through their mobile platform
22
00:01:32.760 --> 00:01:37.120
that is built to encourage employees to
share stories and recognize each other's contribution.
23
00:01:37.640 --> 00:01:41.840
Work Proud empowers hr and business leaders
to help create company cultures where all employees
24
00:01:41.879 --> 00:01:45.159
are inspired to feel proud of their
work and proud of their company. Learn
25
00:01:45.200 --> 00:01:48.799
more about work Proud and a recent
study they've commissioned about pride in the workplace
26
00:01:48.879 --> 00:01:55.000
at workproud dot com forward slash Doctor
a Lease Cortes with us today is doctor
27
00:01:55.000 --> 00:01:59.599
William Smith. He's the director of
Organizing for Development and International Institute. He
28
00:01:59.680 --> 00:02:04.959
has a long career background helping international
organizations like the World Bank and United Nations,
29
00:02:04.959 --> 00:02:08.159
among others, with growth and development
issues. He's also spent decades studying
30
00:02:08.159 --> 00:02:12.400
and practicing in the field of purpose
and other areas, and has written the
31
00:02:12.400 --> 00:02:16.680
book The Creative Power Transforming Ourselves Organizations
in Our World. Is also written several
32
00:02:16.759 --> 00:02:23.400
scholarly articles, including making the Invisible
Visible by Dynamic Interplay between Purpose, power
33
00:02:23.400 --> 00:02:28.439
and Leadership in Organizing Complexity. Today, we'll be talking about where his fascination
34
00:02:28.479 --> 00:02:32.520
with purpose and his appreciation influencing control
model arose and how he's applying his current
35
00:02:32.560 --> 00:02:36.400
work today to help organizations. He's
also going to be sharing to some of
36
00:02:36.479 --> 00:02:39.680
his fresh off the press new discoveries
that he has found with us. He
37
00:02:39.800 --> 00:02:44.560
judged today from Richmond, Virginia.
Bill, Welcome to Working on Purpose.
38
00:02:45.159 --> 00:02:49.639
It's good to be here. It's
wonderful to have you. It's just amazing
39
00:02:49.719 --> 00:02:53.919
to get to be with a mind
and heart like yours. So appreciate doctor
40
00:02:53.960 --> 00:02:59.400
Plaude Coutier in Canada who brought us
together. Think claud amazing talent, scount
41
00:02:59.400 --> 00:03:05.680
that he is good so to get
us started here. There's so much and
42
00:03:05.800 --> 00:03:07.520
I really feel like I need to
call you, doctor William Smith, because
43
00:03:07.560 --> 00:03:09.960
you accomplished so much. But we've
agreed that work. I'm going to call
44
00:03:10.000 --> 00:03:15.479
you Bill, So I'll bedient,
I will be obedient, but I want
45
00:03:15.479 --> 00:03:19.400
to dive in if we can build
to your magnificent background. You've really done
46
00:03:19.439 --> 00:03:23.840
some extraordinary things in your life.
So help our listeners and viewers understand just
47
00:03:24.240 --> 00:03:28.159
where your work began and some of
the things that you've done, like for
48
00:03:28.199 --> 00:03:30.599
the World Bank in the United Nations. Yeah. Well, I think the
49
00:03:30.680 --> 00:03:38.479
first thing I'd like to say to
our audience is that all of this sounds
50
00:03:38.919 --> 00:03:47.960
very great, but it's really been
based on simplicity and what I call natural
51
00:03:49.039 --> 00:03:53.159
systems, which is following nature.
So the good thing for all of us
52
00:03:53.319 --> 00:03:59.719
is what I'm jumping in a way
to the end. But just so you
53
00:03:59.759 --> 00:04:04.159
know we're going, is that what
it tells us about each of us is
54
00:04:04.199 --> 00:04:11.840
that each of us is a whole
system. We have borne with everything that
55
00:04:11.879 --> 00:04:17.800
we need. It's just that all
the stuff that we need is arranged differently
56
00:04:17.839 --> 00:04:25.560
in each of us. And part
of our life is to discover that difference
57
00:04:26.160 --> 00:04:30.639
and where that is an asset and
where it's useful. And so a lot
58
00:04:30.680 --> 00:04:36.839
of the things I've done have been
more accepting that I didn't know at the
59
00:04:36.879 --> 00:04:43.040
time that's what I was doing.
That's just again how my arrangement of parts
60
00:04:43.240 --> 00:04:51.079
ended up, and so then its
circumstances start having an influence on how you
61
00:04:51.560 --> 00:04:58.199
arrange those things or how do you
discover their arrangements. And mine was a
62
00:04:58.240 --> 00:05:04.160
fairly large one. That I was
born during World War two. I'm English
63
00:05:04.199 --> 00:05:14.399
and I lived in Liverpool, and
in April of nineteen forty one we were
64
00:05:14.480 --> 00:05:20.240
bombed every night for four months.
And now you'd think that would be terrible
65
00:05:20.319 --> 00:05:26.600
circumstances so on, and in some
ways it was. But what it taught
66
00:05:26.639 --> 00:05:34.319
me about life is really what accounts
for how I arranged my parts and what
67
00:05:34.360 --> 00:05:41.240
I was able to do with them, is that humans are tremendously resilient.
68
00:05:43.319 --> 00:05:49.720
You know, Liverpool was bombed hoping
to put people into submission and to accept
69
00:05:50.920 --> 00:05:59.759
acceptance of defeat. It did exactly
the opposite. People were found their courage,
70
00:06:00.079 --> 00:06:04.800
people found their support for each other. And you ask many of the
71
00:06:05.319 --> 00:06:13.319
people are now at the end of
their lives what the effect that war had,
72
00:06:13.439 --> 00:06:15.000
and then some people tell you it's
the best time of their life.
73
00:06:15.040 --> 00:06:23.040
They'd never felt more alive than when
they were about to die, and that,
74
00:06:23.959 --> 00:06:28.399
without my knowing it, that had
a tremendous influence on me, and
75
00:06:28.839 --> 00:06:32.240
the first one is that I think
it accounts for my going global that you
76
00:06:32.240 --> 00:06:39.240
know I always had Immyan part that
was I was also born in Liverpool,
77
00:06:39.240 --> 00:06:44.759
which is a port which has a
very cosmopolitan reach, but we also have
78
00:06:44.920 --> 00:06:49.720
some very ordinary people which who were
not at the top of the social pecking
79
00:06:49.879 --> 00:06:56.600
order in England, and so they
tended to be warm and supportive of each
80
00:06:56.639 --> 00:07:00.279
other. So Liverpool was a very
warm play used to be brought up in
81
00:07:00.360 --> 00:07:05.680
a very friendly place to go in
and that also helped me in my search
82
00:07:05.800 --> 00:07:13.800
because I certainly didn't carry any of
the airs and graces of someone privileged into
83
00:07:13.839 --> 00:07:23.199
the work I did. So that
the next major step was when I did
84
00:07:23.240 --> 00:07:27.680
get a job, it fit exactly
that neat. I got a job in
85
00:07:27.720 --> 00:07:33.040
the in the airlines. I was
a management trainee, which is to be
86
00:07:33.120 --> 00:07:38.120
a management training in British Airways then
was like getting a job in the foreign
87
00:07:38.240 --> 00:07:43.560
service, because you had a job
from the womb to the tomb. You
88
00:07:43.600 --> 00:07:50.720
would be a future general manager of
BOEC it's called them British Overseas Airways Corporations
89
00:07:50.800 --> 00:08:00.360
it's now British Airways. And they
gave a management course which is probably read
90
00:08:00.519 --> 00:08:07.879
the worst course management course I've ever
heard of. It was it was basically
91
00:08:09.319 --> 00:08:18.519
some legal lessons, a couple of
financial lessons and economics. But they gave
92
00:08:18.040 --> 00:08:22.680
one course which wasn't a course,
it was a paper to write and we
93
00:08:22.680 --> 00:08:30.120
were asked to write what is the
effect of management theory on management practice?
94
00:08:30.759 --> 00:08:35.919
At my age I'm still writing that
paper, I understand, but it but
95
00:08:37.360 --> 00:08:41.440
a book did come out of it
from that. But it changed my life.
96
00:08:41.600 --> 00:08:50.159
I suddenly saw that, you know, this thing called organization was something
97
00:08:50.279 --> 00:08:54.159
I had never even thought of.
You know, organizations to me were like
98
00:08:54.759 --> 00:08:58.919
nature, you know, the part
of nature, and just like the reign
99
00:08:58.000 --> 00:09:03.879
in England, bloody awful and there's
not much you could do about them,
100
00:09:03.039 --> 00:09:07.039
you know. But this book woke
me up. And so it was called
101
00:09:07.679 --> 00:09:13.480
The Social Psychology of of Industry,
and it was one of the first books
102
00:09:13.600 --> 00:09:20.720
really looking at what is now modern
management, but through the eyes of a
103
00:09:20.720 --> 00:09:30.679
social psychologist. And he basically said
that you can really do something about these
104
00:09:30.799 --> 00:09:35.519
organizations, and the kind of things
you do make people a lot happier,
105
00:09:35.679 --> 00:09:41.080
a lot more productive, and it's
better for the company. It's not only
106
00:09:41.120 --> 00:09:46.200
better for the company, it's better
for the community and that's no brainer.
107
00:09:46.480 --> 00:09:52.600
Why aren't we doing this, you
know? And so I, you know,
108
00:09:52.759 --> 00:09:58.799
through that reading it really set me
for my career. And I'd say
109
00:10:00.440 --> 00:10:07.799
in British Airways I had another major
learning is that I felt I knew nothing.
110
00:10:07.840 --> 00:10:09.440
I didn't you know, it was
just a traineum. We'd had some
111
00:10:11.440 --> 00:10:16.080
airline technical training, but you didn't
know anything about management and so on.
112
00:10:16.799 --> 00:10:26.399
And but I started to get results. Only My first major job outside of
113
00:10:26.480 --> 00:10:35.000
training was in at the airport at
Rome at fu Machino, and we had
114
00:10:35.720 --> 00:10:43.679
airlines supposed to you know, British
Airways ran all the Commonwealth airlines too in
115
00:10:43.279 --> 00:10:48.759
Europe, so we had flights coming
in from everywhere in Rome, from every
116
00:10:48.799 --> 00:10:52.679
wedge direction, twenty four hours a
day and so on. And I had
117
00:10:52.720 --> 00:11:01.039
no experience in anything that busy and
that hectic, and so just started to
118
00:11:01.440 --> 00:11:05.960
kind of discover my way. I
was doing something which I didn't know I
119
00:11:07.039 --> 00:11:09.440
had a word for. In fact, I had to invent one for it
120
00:11:09.480 --> 00:11:16.399
eventually, which is basically appreciating the
situation in some ways. But within six
121
00:11:16.519 --> 00:11:28.240
months we had made Road the best
performing airport on British Airways network and the
122
00:11:28.360 --> 00:11:33.360
kind of airport's young people like me
were sent to were not those that were
123
00:11:33.480 --> 00:11:39.519
run by British Airways itself. It
was those that were run by another airline,
124
00:11:39.919 --> 00:11:43.000
so you had to work through somebody
else to get your results. And
125
00:11:43.120 --> 00:11:48.080
that too was probably the best thing
for me, the best experience I could
126
00:11:48.240 --> 00:11:54.000
have, because then I never learned
to really exercise control because you didn't have
127
00:11:54.080 --> 00:12:05.960
any what's that? Yeah, you
know, So anyway we got we got
128
00:12:05.960 --> 00:12:11.480
this tremendous performance. I didn't know
where did it come from or what had
129
00:12:11.480 --> 00:12:18.000
happened. And from previous training airports
and attachments and so on, I knew
130
00:12:18.080 --> 00:12:22.120
that you could work very hard at
something and get really good results tenure back,
131
00:12:22.240 --> 00:12:26.279
look at something else and the other
thing would drop down and everything.
132
00:12:26.720 --> 00:12:33.000
But this didn't kept kept going.
So and asked around, and there was
133
00:12:33.039 --> 00:12:43.679
an incident somewhere along the way where
the manager for general manager for Europe came
134
00:12:43.120 --> 00:12:50.960
visiting the station, that's what we
call airport station, and he was with
135
00:12:50.279 --> 00:12:56.600
my local manager of a manager for
Rome, who looked at I looked after
136
00:12:56.639 --> 00:13:05.399
the airport and he looked after everything
else. And the the group was there
137
00:13:05.519 --> 00:13:09.960
and I was walking past on duty
in uniform with the three shiny bars,
138
00:13:11.679 --> 00:13:18.399
and I went over to be polite
because they're standing. Then oh Smith,
139
00:13:18.200 --> 00:13:24.799
jolly good, how are you?
You know, how's the wife? Rather
140
00:13:24.840 --> 00:13:33.240
than enjoying romele yes, sir yea, And they said, oh Smith,
141
00:13:33.080 --> 00:13:37.480
could you step aside a minute?
And I thought, oh god, they've
142
00:13:37.519 --> 00:13:43.000
got the results. They know what
they're so I'm waiting to try and look
143
00:13:43.279 --> 00:13:50.120
my most modest and or shots,
you know. And he said, Smith,
144
00:13:50.559 --> 00:13:56.240
I noticed you didn't call your area
manager, sir. And I'm from
145
00:13:56.360 --> 00:14:01.720
Liverpool and working class and that's like
it attack. So uh, we're attacked,
146
00:14:01.799 --> 00:14:05.279
we attack. So I attacked back
and said, of course I didn't
147
00:14:05.519 --> 00:14:09.919
call him, said I know his
name. I said, uh. I
148
00:14:09.039 --> 00:14:13.440
called passengers by their name when I
can, and only when I can't do
149
00:14:13.639 --> 00:14:18.759
I call them sir. And then
I realized from the look on his face,
150
00:14:18.919 --> 00:14:22.799
oh boy, that wasn't smart,
you know. And he said,
151
00:14:24.000 --> 00:14:30.320
I to Smith for health reasons,
Oh, I said. I said to
152
00:14:30.440 --> 00:14:33.240
him, Uh, one of the
reasons I don't call management. You know,
153
00:14:33.759 --> 00:14:39.919
people say, is I missed the
military service compulsory military service by about
154
00:14:41.360 --> 00:14:46.120
three weeks, just out of age, and so I you know, and
155
00:14:46.799 --> 00:14:54.639
he said, I too. Smith
did not complete military service. But I
156
00:14:54.639 --> 00:15:03.799
call my superiors sir. Oh oh, oh, that's it. That was
157
00:15:03.879 --> 00:15:09.200
the day I decided to I've gone
to leave England. I felt I've done
158
00:15:09.799 --> 00:15:16.799
the best I could and I thought
this was a class thing I got to
159
00:15:16.879 --> 00:15:20.679
do. This is working class.
Even though I'd got rid of my Liverpool
160
00:15:20.840 --> 00:15:26.399
accent, which you have to do
that, you're still noticeably working class and
161
00:15:28.519 --> 00:15:33.559
you know, recognition wasn't going to
come your way very easily. And that
162
00:15:33.879 --> 00:15:39.039
is actually how I left. And
so again I've got another huge lesson about
163
00:15:39.159 --> 00:15:43.639
management, you know, to take
on to the next whatever that is.
164
00:15:45.360 --> 00:15:48.480
I have to sort it out.
And well with that, let me stop
165
00:15:48.519 --> 00:15:50.000
you if I can't do, because
we're going to take a quick break and
166
00:15:50.080 --> 00:15:54.320
that's a perfect way for us to
go into it. Good. So Emily
167
00:15:54.480 --> 00:15:56.879
Corte as your host on the air
with doctor William Smith, the director of
168
00:15:58.000 --> 00:16:00.840
Organizing for Development and International Institut.
We've been talking a bit about how he
169
00:16:00.919 --> 00:16:04.240
grew up and where he developed his
mindset. His unique way of seeing the
170
00:16:04.320 --> 00:16:07.600
world, which you're going to see
as we go along in the conversation,
171
00:16:07.679 --> 00:16:11.840
has contributed to his decades long of
research and something that he's put forth today
172
00:16:11.039 --> 00:16:15.399
physically remarkable. Stay with us,
We'll be right back. Doctor Release Cortes
173
00:16:15.519 --> 00:16:22.039
is a management consultant specializing in meaning
and purpose and inspirational speaker and author.
174
00:16:22.440 --> 00:16:27.919
She helps companies visioneer for greater purpose
among stakeholders and develop purpose inspired leadership and
175
00:16:29.240 --> 00:16:34.200
meaning infused cultures that elevate fulfillment,
performance, and commitment within the workforce.
176
00:16:34.799 --> 00:16:40.120
To learn more or to invite Elise
to speak to your organization, please visit
177
00:16:40.200 --> 00:16:44.879
her at elisecortes dot com. Let's
talk about how to get your employees working
178
00:16:45.000 --> 00:16:56.440
on purpose. This is working on
Purpose with doctor Release Cortes. To reach
179
00:16:56.519 --> 00:17:00.759
our program today or open a conversation
with Elise, send an email to a
180
00:17:00.879 --> 00:17:08.599
lease Alise at eliscortes dot com.
Now back to working on Purpose. Thanks
181
00:17:08.640 --> 00:17:11.079
for staying with us, and welcome
back to the program. Before we get
182
00:17:11.119 --> 00:17:15.319
back into talking with Bill Smith about
what he's been doing with his life and
183
00:17:15.359 --> 00:17:17.400
sach, I do want to share
with you, if you don't already know
184
00:17:17.480 --> 00:17:18.799
it, that I have my first
book out in Amazon now. It was
185
00:17:18.960 --> 00:17:22.960
brought out last Falls called Purpose Ignited. How inspiring leaders ignite passion and they
186
00:17:23.000 --> 00:17:26.319
cause love for you to check it
out. I wrote that book to awaken
187
00:17:26.400 --> 00:17:30.519
readers to their passion and purpose and
help them transform into instigrationial leaders who enliben
188
00:17:30.640 --> 00:17:34.920
the workplace and elevate the contribution of
human beings inside it. And I use
189
00:17:36.000 --> 00:17:37.599
that as a context for all of
my programs for the most part of my
190
00:17:37.720 --> 00:17:41.680
leadership bosts as well as my Grab
your Gustar programs. So check it out
191
00:17:41.680 --> 00:17:44.440
if you will, Thank you very
much. If you're just starting the program.
192
00:17:44.519 --> 00:17:48.599
My guest is doctor William Smith.
He's the director of Organizing for Development
193
00:17:48.640 --> 00:17:52.519
and International Institute. I'm your host, doctor e Release Cortes. So we
194
00:17:52.680 --> 00:17:56.440
left off in that last bit there
Bill with you sharing why how was it
195
00:17:56.519 --> 00:18:02.680
you decided to leave England with that
quote managerial exchange. So then what happened?
196
00:18:03.119 --> 00:18:08.480
Yes, So I came to the
States to do an MBA, and
197
00:18:08.880 --> 00:18:19.440
particularly because there was one sociologist at
Indiana University in Bloomington, Indiana who was
198
00:18:19.680 --> 00:18:26.519
starting to say some things that was
awakening me to some of the things I
199
00:18:26.720 --> 00:18:32.720
was sensing but didn't have words or
understanding to know when I knew he was
200
00:18:32.839 --> 00:18:40.480
talking about something. One of the
things he was talking about was power,
201
00:18:42.680 --> 00:18:56.119
and you know, so he at
that time power was forbidden topic. It
202
00:18:56.400 --> 00:19:02.160
was you you couldn't really talk about
it. But he had found a way
203
00:19:02.720 --> 00:19:07.519
to talk about it academically. But
it still wasn't to me getting at the
204
00:19:07.680 --> 00:19:11.279
root of things. But it was
saying to me that, yes, this
205
00:19:11.839 --> 00:19:19.119
instinct that you have that power is
a really important topic is worth pursuing.
206
00:19:22.160 --> 00:19:27.680
And so the MBA for me was
something of a disappointment because I expected to
207
00:19:27.920 --> 00:19:34.400
find something about this mystery about what
was it that was happening at Rome.
208
00:19:34.880 --> 00:19:38.640
I knew it wasn't anything I did
in step one, step two, step
209
00:19:38.720 --> 00:19:45.920
three before, but there was something
with my relationship with Rome and maybe even
210
00:19:47.039 --> 00:19:51.359
with the Italian culture or something.
It was something broad and fuzzy, but
211
00:19:51.799 --> 00:19:55.759
I felt, you know, if
you can get that kind of performance in
212
00:19:55.839 --> 00:20:00.400
that kind of time, it's worth
spending some time trying to understand the fuzziness
213
00:20:02.000 --> 00:20:11.599
of what it is. But I
left Indiana a little disappointed that I wasn't
214
00:20:11.720 --> 00:20:21.519
really getting that insight into performance.
It wasn't being translated. I learned computer
215
00:20:21.680 --> 00:20:23.640
language, and I could see,
wow, that was that was really good.
216
00:20:23.720 --> 00:20:30.920
I could see it doing a lot
with that. So I ended up
217
00:20:30.000 --> 00:20:38.240
then going to work for a consultant
and again had some surprising, you know,
218
00:20:38.759 --> 00:20:45.200
performance bumps. For example, I
did one of the first my first
219
00:20:45.240 --> 00:20:55.200
consulting studies was for McDonald's and we
were meant to do industrial engineering type study
220
00:20:55.759 --> 00:21:02.160
to determine the cause of the high
turnover. But being that Liverpudlian with a
221
00:21:02.319 --> 00:21:11.519
practical bent, I felt that was
a lot of analytical effort where the answers
222
00:21:11.559 --> 00:21:15.440
were probably a little more simple than
that. And one of the things I
223
00:21:15.640 --> 00:21:23.599
noticed was at that time franchises were
really growing. It was a new idea,
224
00:21:23.920 --> 00:21:33.920
and everyone was hiring fresh, young
white boys as their target audience,
225
00:21:33.319 --> 00:21:38.440
and of course there weren't enough of
them to go around, and so that
226
00:21:38.599 --> 00:21:42.480
was one of the major reasons for
the labor ten over, not all of
227
00:21:42.559 --> 00:21:48.440
these technical reasons and so on.
So I brought it up with my principle
228
00:21:48.559 --> 00:21:52.559
and everything, and he looked at
me rather shocked. You know, how
229
00:21:52.599 --> 00:21:59.680
can we high paid consultants go in
and make a recommendation that they hire women
230
00:21:59.799 --> 00:22:03.359
are or girls and so on.
That would be you know, you have
231
00:22:03.480 --> 00:22:12.920
to have this superb mathematical, algorithmic
rationale for what you're doing. So on
232
00:22:14.200 --> 00:22:22.720
my own without approval of I went
round to some franchise stores, not McDonald's,
233
00:22:22.000 --> 00:22:27.000
that did hire women and girls,
and I was shocked at what I
234
00:22:27.160 --> 00:22:33.039
found. That not only was labor
ten over a lot better, everything was
235
00:22:33.079 --> 00:22:38.599
a lot better you just carrying women
and evering there. So we had to
236
00:22:38.680 --> 00:22:47.599
spend our time how to ten that
common sense insight into facts and figures and
237
00:22:48.079 --> 00:22:52.119
things that you could sell us a
five hundred thousand dollars study, you know,
238
00:22:52.640 --> 00:22:59.200
But that was their problem. I
had done mine and they had done
239
00:22:59.240 --> 00:23:04.599
it. So again there was some
disappointment that I was not getting a handle
240
00:23:04.720 --> 00:23:11.799
on this very high performance at very
low cost in very short time. And
241
00:23:15.079 --> 00:23:18.359
in a way I ended up giving
up, saying, well, you know,
242
00:23:18.480 --> 00:23:23.440
I expected to find something from academia. I didn't. Then I went
243
00:23:23.559 --> 00:23:30.599
to consulting, and effect said there
between academia and practice, so I'll find
244
00:23:30.680 --> 00:23:34.039
something from them. And I didn't. So I said I'll give up and
245
00:23:34.200 --> 00:23:41.559
go back into industry and join the
international division of a pharmaceutical company. Then
246
00:23:41.640 --> 00:23:48.160
started creating this management development program which
would in court include all the kind of
247
00:23:48.279 --> 00:23:52.720
rational things that I was learning and
so on. And we did that,
248
00:23:53.240 --> 00:24:00.519
and lo and behold, we got
another room. Canadian operations just blossomed under
249
00:24:00.599 --> 00:24:07.720
this program. We call it MPP
Management Planning Program and the essence of it
250
00:24:07.920 --> 00:24:11.640
was really very simple, just bringing
to together. In those days, this
251
00:24:11.799 --> 00:24:17.880
was something very new, just bringing
them together to talk through the issues and
252
00:24:18.200 --> 00:24:26.319
go through the levels of problem solving
systematically. And it worked tremendously. And
253
00:24:27.480 --> 00:24:33.039
so in the international division then I
tried to do something similar and did a
254
00:24:33.519 --> 00:24:38.680
study and there is a paper and
it is on the website of this study
255
00:24:38.720 --> 00:24:47.480
what we did of the whole organization
then to look at how was it doing
256
00:24:47.680 --> 00:24:52.680
in terms of evolution of what it
was, what it is trying to become,
257
00:24:52.799 --> 00:24:59.400
and how is it becoming it?
And it was a big The study
258
00:24:59.599 --> 00:25:03.400
was a big success, and it
was like classical research, you know,
259
00:25:04.119 --> 00:25:07.039
And so I was going around the
world, you know, to each of
260
00:25:07.119 --> 00:25:15.440
the areas explaining the results of this
study. But it had zero effect on
261
00:25:15.680 --> 00:25:23.480
the company because what happened is each
area would take from the study the things
262
00:25:23.519 --> 00:25:30.240
that supported what it wanted to don
them and so on. But it wasn't
263
00:25:30.240 --> 00:25:38.839
the fact that also there's that was
my realization that classical research doesn't get people
264
00:25:40.000 --> 00:25:45.119
to up up for you know,
performance and there was. Then I came
265
00:25:45.200 --> 00:25:51.839
to that conclusion that organizations are not
running norms of rationality. But now I
266
00:25:52.039 --> 00:25:56.319
had my true lead. What they
are run on is norms of power.
267
00:25:56.440 --> 00:26:02.079
And I thought my mentor, my
a mentor, had said that in his
268
00:26:02.359 --> 00:26:07.279
book, and I remember quoting that, and I remember someone reading and said,
269
00:26:07.319 --> 00:26:11.039
well, we've gone through James D. Thompson's book Organizations, and we
270
00:26:11.119 --> 00:26:15.079
can't find what you said. And
I realized he hadn't said it. I
271
00:26:15.319 --> 00:26:21.759
said it, but it was so
the thought was so indebted to him that
272
00:26:21.920 --> 00:26:25.920
I thought he'd actually said it,
and so on said, okay, I'll
273
00:26:25.960 --> 00:26:33.160
take credit for it. That's mine. So that's where the idea for power
274
00:26:33.319 --> 00:26:40.160
came from. And because this wasn't
getting anywhere, and gd CELL was going
275
00:26:40.319 --> 00:26:45.680
through a lot of you know,
five year tamoil that reorganizations that they go
276
00:26:45.839 --> 00:26:52.319
through, so I took advantage to
and you know, an offer that they
277
00:26:52.440 --> 00:26:57.000
would keep me on as a consultant
while I did a PhD. And I
278
00:26:57.119 --> 00:27:06.559
went to what Because there were three
people whose work I knew totally separately,
279
00:27:06.799 --> 00:27:11.880
and I had no idea they knew
each other, and certainly not that they
280
00:27:11.920 --> 00:27:15.440
were in the same university. But
they were in the same program in the
281
00:27:15.559 --> 00:27:22.839
same university, and one was a
very famous operations research person, Russell Acoff.
282
00:27:22.799 --> 00:27:30.000
Another one was a fellow of Englishmen
from the Tavistock Institute in England that
283
00:27:30.200 --> 00:27:38.480
had invented social technical systems ideas.
And a third one who actually ended up
284
00:27:38.559 --> 00:27:44.359
having the most practical use on me. It was a Turk he was from
285
00:27:45.079 --> 00:27:48.480
He was at the Club of he'd
been at the Club of Rome, and
286
00:27:49.519 --> 00:27:56.000
he'd been working on planning at the
time when the Soviet Union was collapsing because
287
00:27:56.039 --> 00:28:00.799
of the failure of its five year
planning process, and he'd come up with
288
00:28:02.000 --> 00:28:06.680
a planning process which is much more
dynamic and so on. And that was
289
00:28:06.720 --> 00:28:11.519
a big breakthrough for me because it
then realized that, hey, in studying
290
00:28:11.680 --> 00:28:18.759
organization, and I still regarding myself
as an organization specialist, it's not about
291
00:28:18.920 --> 00:28:26.319
structure. It's one dimension higher than
that. It's about structure changing over time,
292
00:28:27.279 --> 00:28:34.079
and so you've got to have that
other level in there of time changing
293
00:28:34.359 --> 00:28:38.880
things. So it's not enough to
fix the structures because they're going to change,
294
00:28:40.279 --> 00:28:44.720
and so you need a process view
of organization. So that had a
295
00:28:45.119 --> 00:28:52.799
tremendous impact on me. And went
into my thinking. But again it was
296
00:28:53.119 --> 00:28:57.319
time to live. I done,
I did well, I did the PhD.
297
00:28:57.720 --> 00:29:04.880
Okay, And then then the real
inside happened. Now that I understood
298
00:29:06.440 --> 00:29:11.039
that power as at the center,
I was trying to study it as part
299
00:29:11.079 --> 00:29:18.720
of my PhD. But the most
intellectual and the most forceful and aggressive of
300
00:29:18.839 --> 00:29:23.160
the professors was Ross Aikoff. And
he had just said, powers not a
301
00:29:23.319 --> 00:29:27.079
topic with studying. It was looked
at in the fifties and everyone said it
302
00:29:27.119 --> 00:29:33.480
would be, you know, something
great, but it turns out it'd be
303
00:29:33.559 --> 00:29:36.680
nothing. You know, when it's
in everything, it's really nothing. And
304
00:29:36.799 --> 00:29:41.160
I said, well, I believe
the rules of the game for us as
305
00:29:41.279 --> 00:29:45.839
PhD students is that we bring in
the topics that we're interested in exploring.
306
00:29:47.519 --> 00:29:55.000
So I'm still interested in exploring so
and well, he wouldn't speak for me
307
00:29:55.240 --> 00:29:59.640
for three weeks. In fact,
it was my turn to be about three
308
00:29:59.759 --> 00:30:07.400
or four weeks running the learning cell
they called them, and eventually brought something
309
00:30:07.480 --> 00:30:14.400
in which happened to be based on
the equation is Ralph Emerson's equation that says
310
00:30:15.440 --> 00:30:23.000
the power of A over B equals
the dependence of B on A. So
311
00:30:23.200 --> 00:30:27.279
it's very and so I thought,
wow, the first thing that told me
312
00:30:27.680 --> 00:30:32.680
and the first thing I realized that
My first big insight of power was that
313
00:30:33.599 --> 00:30:41.440
power is a relationship. It is
not a quantity. It is a relationship.
314
00:30:41.680 --> 00:30:47.880
So that then opened the projects,
particularly as they're having a real problem.
315
00:30:48.000 --> 00:30:56.000
They just started social projects like population
and health and so on. Whereas
316
00:30:56.119 --> 00:30:59.759
up, doctor Smith, sorry,
we want to grab our last break,
317
00:30:59.759 --> 00:31:02.440
and you set us up perfectly to
be able to treat the last bid here,
318
00:31:02.480 --> 00:31:04.279
so let's go ahead and do that. I'm your host, Doctor Elise
319
00:31:04.319 --> 00:31:07.920
Cortes. We're on the doctor William
Smith, the director of Organizing for Development
320
00:31:08.000 --> 00:31:14.240
and International Institute. We've been hearing
about the ongoing unfoldment of his career and
321
00:31:14.400 --> 00:31:17.559
his mind. In this last session
after the break, we're going to hear
322
00:31:17.599 --> 00:31:19.440
more about his actual work in the
model that he's put forth and what he's
323
00:31:19.480 --> 00:31:22.240
working on development further today, staying
with us, We'll be right back.
324
00:31:22.839 --> 00:31:30.200
Doctor Elise Cortes is a management consultant
specializing in meaning and purpose and inspirational speaker
325
00:31:30.279 --> 00:31:36.000
and author. She helps companies visioneer
for greater purpose among stakeholders and develop purpose
326
00:31:36.119 --> 00:31:42.119
inspired leadership and meaning infused cultures.
That elevate fulfillment, performance and commitment within
327
00:31:42.200 --> 00:31:47.759
the workforce. To learn more or
to invite Elise to speak to your organization,
328
00:31:48.160 --> 00:31:52.160
please visit her at Elisecortes dot com. Let's talk about how to get
329
00:31:52.240 --> 00:32:04.200
your employees working on purpose. This
is working on Purpose with doctor Elise Cortes.
330
00:32:04.759 --> 00:32:07.640
To reach our program today or open
a conversation with Alise, send an
331
00:32:07.680 --> 00:32:15.200
email to a lease Alise at Eleasecortes
dot com. Now back to working on
332
00:32:15.359 --> 00:32:20.720
purpose. Thanks for stating with us, and welcome back to working on Purpose.
333
00:32:20.880 --> 00:32:22.720
One of the bit of news that
I want to share with you is
334
00:32:22.839 --> 00:32:25.640
that just about a month ago now, we have released my second book,
335
00:32:25.680 --> 00:32:30.000
which is an anthology. It's called
Passionately Striving and Why and anthology with persever
336
00:32:30.000 --> 00:32:32.160
your mind need to live their purpose. And I'm so proud of it i
337
00:32:32.200 --> 00:32:37.200
could bust. I recruited twenty five
women from around the world to share their
338
00:32:37.279 --> 00:32:39.920
intimate story of how they discover their
purpose and how they're now serving from it.
339
00:32:40.440 --> 00:32:43.720
And the reason we're doing that,
the reason this is out there is
340
00:32:43.759 --> 00:32:46.000
we want to showcase that purpose is
available to anyone anywhere in the world,
341
00:32:46.319 --> 00:32:51.720
regardless of socioeconomic background. Or status, language, religion, whatever it is,
342
00:32:51.920 --> 00:32:53.920
and that it works amazing wonders when
you actually work from it. So
343
00:32:54.000 --> 00:32:57.920
it's out there in Amazon now too. Check it out. Passionately striving and
344
00:32:58.000 --> 00:33:00.279
why if you're just joining us.
My guest is doctor William Smith. He's
345
00:33:00.319 --> 00:33:05.160
the director of Organizing for Development and
International Institute. I'm your host, doctor
346
00:33:05.160 --> 00:33:08.240
E Lee's cortest. So you were
just teasing us with this notion that you'd
347
00:33:08.319 --> 00:33:13.599
come to do a consultancy project for
the World Bank and they were expecting to
348
00:33:13.640 --> 00:33:16.400
bring brilliance from Wharton and you were
taking and going to start working on social
349
00:33:16.519 --> 00:33:25.240
issues. Yes, yes, And
at the same time had been going through
350
00:33:25.359 --> 00:33:34.400
this evolution of what is organization and
that power is central to it, and
351
00:33:34.559 --> 00:33:38.799
yet there aren't any really good concepts
of power that are about eight or nine
352
00:33:38.880 --> 00:33:43.279
different models than not connected with each
other and all the rest of it.
353
00:33:45.359 --> 00:33:52.559
But as part of my own personal
learning, Eric Trist who was from Socio
354
00:33:52.839 --> 00:33:58.759
Technical Systems himself, had been moving
on and he was beginning to look at
355
00:34:00.640 --> 00:34:05.160
you know, that the organization in
its environment, so it's social ecology.
356
00:34:05.920 --> 00:34:12.559
So he had a model a way
of looking at organizations as the internal environment
357
00:34:12.679 --> 00:34:16.519
of the organization, which is the
organization itself, then its relationship with a
358
00:34:16.639 --> 00:34:23.360
new word that were just coming in
called stakeholders, and then with the community.
359
00:34:24.239 --> 00:34:29.000
And so he showed for me the
first thing that one of the biggest
360
00:34:29.079 --> 00:34:34.639
mistakes I'd been making with organization and
one of the biggest mistakes that's still getting
361
00:34:34.760 --> 00:34:42.159
made with organizations, is by thinking
that the organization is bounded by its boundaries
362
00:34:42.559 --> 00:34:45.400
and as long as you have everything
working okay and those boundaries, everything is
363
00:34:45.480 --> 00:34:52.079
okay. Where Eric was telling me
quite bluntly, Loo, Bill, you
364
00:34:52.199 --> 00:34:59.480
are never going to find the answer
to organizations and organizational performance within the organization.
365
00:34:59.679 --> 00:35:02.480
You have to go outside. So
then I had three places to go
366
00:35:02.639 --> 00:35:08.920
outside, and he'd call them internal, transactional, and contextual. And in
367
00:35:09.000 --> 00:35:15.280
the World Bank, I introduced that
idea and wrote a papeon It was very
368
00:35:15.039 --> 00:35:21.119
popular. But a practitioner came up
to me one day said, at Bill
369
00:35:21.880 --> 00:35:27.239
this, it's nice that what you're
doing and what you're doing is right because
370
00:35:27.280 --> 00:35:32.920
you're taking us out from a concentration
on a project and going out into its
371
00:35:34.079 --> 00:35:40.360
influenced environment and out into its transactional
But I'm an agriculturist and I go out
372
00:35:40.360 --> 00:35:45.920
and work with farmers and peasants every
day. I can't ask them, how's
373
00:35:45.960 --> 00:35:51.280
your transactional environment? Today? We
need other words, you know, and
374
00:35:51.519 --> 00:35:55.719
instantly, because I don't think I
mentioned my first degree was in modern language,
375
00:35:55.760 --> 00:36:00.519
and so it's very sensitive to the
use of language and understood. You
376
00:36:00.599 --> 00:36:07.880
know. The structure of Anglo Saxon
words was a very practical and down to
377
00:36:07.079 --> 00:36:13.199
earth and Latin words which are a
lot to do with food and sophisticated things.
378
00:36:13.760 --> 00:36:19.159
And then the big contextual words were
philosophical ones and their Greek as I
379
00:36:19.360 --> 00:36:23.800
realized we needed some Anglo Saxon words
to describe what we were doing, and
380
00:36:24.159 --> 00:36:30.280
that's where I came up with the
three words, and I came up within
381
00:36:30.360 --> 00:36:34.760
twenty minutes of that realization. We
came up with two words to decide what's
382
00:36:34.800 --> 00:36:40.960
going on inside the organization as control, and then what's going on with the
383
00:36:42.079 --> 00:36:50.599
new word stakeholders was influence. But
we couldn't think of a word for what
384
00:36:50.880 --> 00:36:55.599
was going on in the context and
he took us months and we eventually got
385
00:36:55.679 --> 00:37:02.519
it from the most unlikely source,
from the British military is they'd have you
386
00:37:02.599 --> 00:37:07.639
know, the British had all the
colonies to look after, so they had
387
00:37:07.679 --> 00:37:10.880
to worry all the time about the
context, you know, and all the
388
00:37:10.960 --> 00:37:16.800
contexts within those contexts so on.
So they'd send people out like Lawrence of
389
00:37:16.880 --> 00:37:22.000
Arabia and his job was to go
to Arabia and appreciate the whole situation,
390
00:37:22.719 --> 00:37:30.239
so looking at everything and in relationship
to all of British interests, whether it
391
00:37:30.360 --> 00:37:35.760
was poetry or it was cricket,
whether it was whatever. And so I
392
00:37:35.880 --> 00:37:38.239
realized that was the word I needed. It was appreciation. That's what I'm
393
00:37:38.280 --> 00:37:45.119
asking to do. So then I
had them this model, and it was
394
00:37:47.559 --> 00:37:53.880
we applied it to projects where we
were basically very simply just getting to stop
395
00:37:53.960 --> 00:38:00.480
looking at projects as projects and start
looking them as a set of relationships that
396
00:38:00.719 --> 00:38:04.440
they control, control, but no
more than a third of things you could
397
00:38:04.519 --> 00:38:08.400
control. Then there's a whole set
of things outside of that that you could
398
00:38:08.519 --> 00:38:15.119
influence but not control. And then
there's a whole set of things that's bigger
399
00:38:15.199 --> 00:38:22.559
than anything else that affected what you
wanted to do, but you couldn't control
400
00:38:22.639 --> 00:38:27.880
them, nor could you influence them. But that was the biggest set of
401
00:38:28.039 --> 00:38:34.119
things that you had to deal with. And so just the fact of looking
402
00:38:34.199 --> 00:38:37.199
at projects like this, and I
want to reiterate for our readers because I'd
403
00:38:37.320 --> 00:38:44.239
like this to be their takeaway.
Is you know, in your organizational life,
404
00:38:44.440 --> 00:38:49.800
in fact, in your life in
general, if you just think of
405
00:38:50.039 --> 00:38:54.920
everything in terms of those things you
can control. Those things you can't control,
406
00:38:55.000 --> 00:39:01.639
but you can influence them, and
then all those other things and lots
407
00:39:01.639 --> 00:39:07.639
of them you don't know what they
are, but just being open and listening
408
00:39:07.039 --> 00:39:14.159
for them. And there's nothing active
more or less like Chinese leadership, or
409
00:39:14.199 --> 00:39:21.079
at least Asian leadership. Its leading
from behind through understanding the setting is there.
410
00:39:21.719 --> 00:39:30.039
So that then in practice became a
very successful effort, and we eventually
411
00:39:30.119 --> 00:39:36.800
started applying it from single projects to
whole sectors economy, to whole countries,
412
00:39:37.440 --> 00:39:45.519
and then to the whole of the
global development system itself, where we got
413
00:39:45.639 --> 00:39:52.400
ten countries together to discuss a new
development paradigm, which is a new way
414
00:39:52.679 --> 00:40:02.960
of looking at this at the world
through this purpose centered approach. Because one
415
00:40:04.039 --> 00:40:09.039
of the academic discoveries and made,
which assuming are very practical, was when
416
00:40:09.079 --> 00:40:15.239
I looked at those three circles that
power, I asked myself, well,
417
00:40:15.079 --> 00:40:21.840
that's fine, there's a control domain, there's an influenced domain, and that's
418
00:40:21.880 --> 00:40:25.960
they're all powered domains. But where
the hell does the power come from?
419
00:40:27.960 --> 00:40:31.480
And whereas it taken me about three
or four months to come up with the
420
00:40:31.639 --> 00:40:37.239
term of appreciation, the answer to
that question can beat just as sharp as
421
00:40:37.400 --> 00:40:46.280
anything and with like a thunderous clap
that could be a turbulence that says it
422
00:40:46.360 --> 00:40:54.519
comes from purpose. But the implications
of that were so huge that it's it's
423
00:40:54.559 --> 00:41:02.800
still taking me time to right wrestle
with it now. So they come across
424
00:41:02.920 --> 00:41:07.599
Alice, who's been thinking about this
too for a while and be able to
425
00:41:07.719 --> 00:41:21.400
share the enormity of understanding that purpose. So I'm also a fan of Lao
426
00:41:21.440 --> 00:41:27.239
Tsu and the Dowd a Ching,
And he says, and you go from
427
00:41:27.360 --> 00:41:32.199
the one, which he says is
the Tao, which is like it's like
428
00:41:32.320 --> 00:41:37.960
purpose in a way, it's the
way, and then the two is the
429
00:41:38.119 --> 00:41:44.239
tay, which is the way things
get done, which is a bit like
430
00:41:44.400 --> 00:41:51.800
power, and the chin is like
order. So now I'm able to say
431
00:41:52.239 --> 00:41:59.519
and understand that you can go from
purpose as the one to three kinds of
432
00:41:59.639 --> 00:42:05.760
power are two power, which is
two, and then that's the fact that
433
00:42:05.840 --> 00:42:10.119
there are three kinds of power make
it three, and those three things will
434
00:42:10.199 --> 00:42:20.199
create everything else. So all relationships
that make everything else go around are contained
435
00:42:20.800 --> 00:42:29.760
in combinations of those three relationships.
So I'm sure there's some things other than
436
00:42:29.840 --> 00:42:34.599
that you'd like me to say.
Oh, yeah, yes, the color
437
00:42:34.679 --> 00:42:38.559
theory for sure. And we have
about gosh, maybe four minutes left.
438
00:42:38.920 --> 00:42:43.360
Yeah, okay, Well, the
color theory was very easy. If you
439
00:42:43.519 --> 00:42:50.639
say that purpose is the one and
it splits into three things, which are
440
00:42:51.039 --> 00:42:55.159
appreciation, influence, and control.
Well, in the world of color,
441
00:42:55.360 --> 00:43:00.039
the same thing hams. Purpose is
like white light, and it splits into
442
00:43:00.159 --> 00:43:05.880
three colors RGB, red, green, and blue. That's light, not
443
00:43:06.079 --> 00:43:13.159
paint, is there, and so
I could found that I could have matching
444
00:43:13.519 --> 00:43:20.840
colors for every one of their concepts
because we ended up with a matrix that's
445
00:43:20.880 --> 00:43:28.199
got three levels of purpose in which
is ideals, values, and then goals,
446
00:43:29.079 --> 00:43:34.760
and then we have three types of
power going along the columns of the
447
00:43:34.920 --> 00:43:39.559
left, which is appreciation, influencing, control. So we have purpose being
448
00:43:39.639 --> 00:43:45.719
made up of nine things, and
every purpose has those nine things in them,
449
00:43:46.440 --> 00:43:53.760
and those things can all be represented
accurately by a color. There So
450
00:43:54.440 --> 00:43:59.760
that comes to the last thing,
which I didn't expect to be saying to
451
00:43:59.840 --> 00:44:07.199
that is that that has also led
to the discovery of what we in systems
452
00:44:07.440 --> 00:44:12.880
be looking for forever, which is
what is the system behind all systems?
453
00:44:13.559 --> 00:44:17.480
They call it the general systems theory. Well, I don't think we've found
454
00:44:17.519 --> 00:44:22.760
the general systems theory. I don't
think anyone will. But we have found
455
00:44:22.000 --> 00:44:28.119
a system of all systems and all
of that in the last couple of weeks.
456
00:44:28.360 --> 00:44:35.199
But it's based on those simple things. Three levels of purpose, ideals,
457
00:44:35.599 --> 00:44:42.440
values, and goals. With three
levels of purpose appreciation, infos and
458
00:44:42.519 --> 00:44:49.440
control give you all the factors that
you need to understand, evaluate and design
459
00:44:49.679 --> 00:44:52.719
anything that is remarkable. And then
add that here you are working on a
460
00:44:52.760 --> 00:45:00.800
periodic table of living system elements.
Yes, is the other thing was Then
461
00:45:00.960 --> 00:45:07.760
once you have those nine things,
they are the order and everyone got those
462
00:45:07.840 --> 00:45:14.280
things inside them, but they come
out in a different order. Like not
463
00:45:14.480 --> 00:45:21.119
everyone moves from appreciation towards control or
from ideas to values. They're all mixed
464
00:45:21.199 --> 00:45:25.440
up in different orders. And so
if you count how many possible orderings there
465
00:45:25.559 --> 00:45:30.880
are of nine things, it's three
hundred and sixty two thousand, eight hundred
466
00:45:30.880 --> 00:45:37.199
and eighty That means it's enough for
ever a different one for everyone, So
467
00:45:37.360 --> 00:45:45.880
we all have our own ordering,
but of the same things. So one
468
00:45:45.960 --> 00:45:49.599
of the messages for it all is
that we have to deal with the whole
469
00:45:49.880 --> 00:45:53.880
pers that's all nine, not just
the one and two we like. It's
470
00:45:53.960 --> 00:46:00.079
the ones we don't like as well, are not necessarily equally important, but
471
00:46:00.360 --> 00:46:05.199
have to be dealt with equally in
the sense that you've got to do them
472
00:46:05.480 --> 00:46:10.519
justice. So if your best thing
is economics and your last thing is esthetics,
473
00:46:12.079 --> 00:46:17.599
you can't just throw esthetics out.
Oh it could be Apple without its
474
00:46:17.639 --> 00:46:27.239
iPhone, you know, And so
you know that's where we are now is
475
00:46:28.079 --> 00:46:30.840
and doctor Smith, this has been
beautiful. We've come to the end already.
476
00:46:30.880 --> 00:46:32.400
So this is what you've done,
is you've narrated your journey and helped
477
00:46:32.480 --> 00:46:36.880
us get to understand how it is
that you were righted this model after decades
478
00:46:36.920 --> 00:46:40.000
of work. It's amazing. In
the last say thirty seconds, what would
479
00:46:40.000 --> 00:46:47.199
you like to leave our listeners with
our viewers with? I think it's basically
480
00:46:47.639 --> 00:46:53.920
a simple one census method. So
in everything you do, try to balance
481
00:46:55.119 --> 00:47:05.320
appreciation, influence and control us.
It's one thing to attend to your ideals,
482
00:47:05.480 --> 00:47:09.280
values and goals. But where we
actually go wrong is as we go
483
00:47:09.519 --> 00:47:15.559
through those we kind of get either
feel very powerful or not powerful, but
484
00:47:15.719 --> 00:47:21.800
we get out of kilter with power
and thinking of appreciation, influence and control
485
00:47:22.199 --> 00:47:27.800
is thinking about the whole of power. The whole of power is appreciation,
486
00:47:28.519 --> 00:47:35.760
control, but it's manifests totally differently. But if you learn how those three
487
00:47:36.480 --> 00:47:43.039
are manifest and then you get the
habit of checking out with each of them
488
00:47:43.159 --> 00:47:46.320
when you're doingnything, you may be
a control and prefare control, but unless
489
00:47:46.400 --> 00:47:51.639
you practice appreciation as well, you
will not be successful with your control.
490
00:47:52.480 --> 00:47:57.480
So that's the message. So in
everything you do, balance the use of
491
00:47:57.920 --> 00:48:04.039
appreciation, influence, and wonderful Bill, thank you very much. What a
492
00:48:04.159 --> 00:48:06.920
beautiful man, beautiful mind, beautiful
heart. I'm so happy to share you
493
00:48:07.000 --> 00:48:09.840
with my listeners and viewers and elevate
their consciousness with your thinking and contribution.
494
00:48:10.000 --> 00:48:15.559
Thank you for being on the show. Okay, and thank you so welcome
495
00:48:15.119 --> 00:48:20.199
listens. Listeners. Absolutely, if
you want to learn more about this remarkable
496
00:48:20.239 --> 00:48:22.400
man in his work, it's really
quite profound. I promise you I've been
497
00:48:22.440 --> 00:48:24.480
studying it. It's quite profound.
I want you to check it out.
498
00:48:24.880 --> 00:48:30.159
If you go to his website,
it's odii dot com, so for four
499
00:48:30.239 --> 00:48:35.960
letters odii dot com. Check out
his books, his articles, give it
500
00:48:36.039 --> 00:48:37.840
a read. Look at his color
theory as well. It's quite fascinating.
501
00:48:38.519 --> 00:48:42.760
And thanks again to our partnering sponsor
work Proud, which helps companies build a
502
00:48:42.760 --> 00:48:45.800
platform where your workforce receives meaningful feedback
and thanks for their work from people across
503
00:48:45.840 --> 00:48:49.840
your company. Last week, you
missed the live show you know, catch
504
00:48:49.880 --> 00:48:52.719
it recorded podcast. We were on
there with Cindy Teisinger, the founder and
505
00:48:52.840 --> 00:48:57.440
chief Culture Officer of Regenerus, which
is a woman owned, woman led,
506
00:48:57.559 --> 00:49:01.559
heart centered and science based social impactity. Truly irrivating. An inspiring conversation of
507
00:49:01.719 --> 00:49:06.280
just how much difference business can do
in the world, especially when its operations
508
00:49:06.320 --> 00:49:10.000
are architected with purpose and consciousness,
consciousness and capitalism in mind, conscious capitalism.
509
00:49:10.039 --> 00:49:13.559
Excuse me. Next week be on
the air with Lisa Gables. She's
510
00:49:13.599 --> 00:49:15.719
the author of Turnaround, How to
Change Course when Things Are Going South.
511
00:49:16.000 --> 00:49:20.639
A perfect conversation for companies and leaders
who need to change course and how they
512
00:49:20.679 --> 00:49:22.239
can do so. See you there. Remember that works at least a third
513
00:49:22.239 --> 00:49:30.480
of our life, so Let's work
on Purpose. We hope you've enjoyed this
514
00:49:30.559 --> 00:49:35.840
week's program. Be sure to tune
in to Working on Purpose, featuring your
515
00:49:35.880 --> 00:49:39.480
host, doctor Elise Cortes, each
week on the Voice America Empowerment Channel.
516
00:49:40.159 --> 00:49:47.280
Together, we'll create a world where
business operates conscientiously, leadership inspires impassioned performance,
517
00:49:47.719 --> 00:49:52.599
and employees are fulfilled in work that
provides the meaning and purpose. They
518
00:49:52.800 --> 00:50:14.079
crave see you there. Let's work
on purpose to believe me.





















































