Oct. 11, 2017

The Akola Project: Transforming Lives of Impoverished Women

The Akola Project: Transforming Lives of Impoverished Women

Brittany Merrill Underwood has made an extraordinary impact through her dedication over the past 14 years to transform the lives of impoverished women and families through Akola, a non-profit social business designed to empower women in disadvantaged...

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Brittany Merrill Underwood has made an extraordinary impact through her dedication over the past 14 years to transform the lives of impoverished women and families through Akola, a non-profit social business designed to empower women in disadvantaged communities through training, employment and holistic care. Currently, Akola provides work opportunities to over 500 women in Uganda and Dallas so they can transform the lives of over 4,000 children in their communities. The non-profit has developed holistic programs in 12 development categories, drilled 23 clean water wells, and has built three training centers throughout Uganda. Akola Jewelry is the first full-impact brand to be sold in the luxury space through their national, every store launch in Neiman Marcus. As a non-profit, Akola reinvests 100 percent of its profits to help women in poverty.

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There are some people that make their
work just another thing they have to do,

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and there are those that make their
work something that they want to do.

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Welcome to Working on Purpose with your
host Elise Cortez. In our program,

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we provide guidance and inspiration from those
people who have found deeper meaning and

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personal connection to their work life.
It's beyond nine to five. It's working

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on purpose. Now Here is your
host, Elise Cortez. Welcome back to

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Working on Purpose Shop. Thanks for
turning in again this week. I'm your

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host, Elise Cortez, joining you
from Dallas, Texas, which is home

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base for me. This program is
all about helping people more meaningfully and productively

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connect with their work and equipping organizations
to do the same for their employees.

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So I bring on guests who have
a particular perspective or experience that I think

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expands the conversation about meaningful and productive
work. And I often drawn the meaning

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of work research up and doing over
the last fifteen years, as well as

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my own consulting experience, including the
work that I do Insignium today, which

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is a global management consulting firm.
I'll get to the program in just a

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moment, but first, a big
thank you and shout out to my media

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partner and sponsor, jobbing dot com. They are the leading locally focused job

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board in the nation and they are
dedicated helping employers find quality talent in their

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own backyard while giving job control over
their search, they can find work close

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to home. Great partnership. Thank
you jobbing dot com. Last week,

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if you missed the show live,
we were on the air with Kimberly Davis.

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She's the founder and director of on
Stage Leadership, which runs in New

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York City and Dallas. She is
the author of the soon to be released

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book called Brave Leadership. Unleash your
most confident, authentic, and powerful self

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to get the results you need.
We've talked about all of what it takes

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to go into being brave, what
gets in the way of that, and

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more ways we can actually tap to
get to our brave place in our leadership

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roles. And by the way,
if you want to receive alerts in advance

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of my labor live radio show conversations
to know what's coming, you can join

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my mailing list by visiting my website
which is just Elise Cortez dot com.

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Navigating to the blog tab and then
under my photo entering your name and email

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address. So there's that. This
week with us is Brittany Meryl Underwood,

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who is the CEO of a Cola
Project, a nonprofit social business designed to

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empower women and disadvantage communities through training, employment, and holistic care. She

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is the recipient of numerous awards,
including the Best Person of the World by

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Yahoo in twenty fourteen, and was
honored by clothing manufacturer Levi as one of

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fifty women around the globe who have
changed the political, cultural, and spiritual

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shape of the future. She joins
US today from Dallas, Texas. Brittany,

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welcome to Working on Purpose. Thank
you so much. How did you

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join your show. It's amazing to
have you with me, and I really

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really applaud the work that you've been
doing. And when I think about somebody

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really working on purpose, Brittany,
it certainly is. You. So glad

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to come and have you share your
story what you've been up to. And

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I really think that our listeners are
going to be empowered by the work that

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you do. And by the way, Brittany, we happened to enjoy listenership

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literally all over the globe, so
your message will will resonate all over the

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place, So you're ready, I'm
ready. Okay, Well, I want

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to just get right into the work
that you do. Brittany. I'd like

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it if you could just tell us
a bit about the Acohola Project. Why

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did you found the organization and what
do you generally do in the organization.

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I think it's better if we hear
it from your mouth versus mine. Yeah.

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So this whole thing began back in
two thousand and four, about almost

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fourteen years ago, and I was
a soph artist in you and I had

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promised two friends who spend somewhere together, and we ended up in Uganda,

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and I had never witnessed extreme poverty. I sadly just didn't You don't know

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what you don't know, and through
the whole world that I didn't know about,

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and I was I didn't really know
how to process it. And I

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got sick and it was just having
a hard time. And I had a

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local actually pastor, approached me in
the community and he said, I think

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you need to meet a woman,
and you've gone a woman in our community

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who I believe will inspire you.
I said, okay, So I followed

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him up. This kind of windy
dirt road to this shock on the outskirts

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of You've gone this capital city,
Kimpala. And it was Sarah that I

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met. A woman named Sarah.
She was only I think but three years

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older than me at the time,
but lived her life with this incredible meaning

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and purpose and kind of sacrificed everything
she had to take care of street kids

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who are just wandering to her home. She had no way to provide for

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them, that she gave them the
little she did have. She actually would

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go hungry so they could eat.
And I sort of sat back and thought,

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oh my gosh, I've been kept
being given so much in my life

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and haven't done anything for anyone.
And here's this woman who has hardly anything,

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and in the little she has,
she's she's sharing with others so they

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can live. And that sort of
shook me out of my complacency and began

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this journey, which at first was
to build an orphanage home for the kids

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that slept on Sarah's floor. And
I graduated from SMU in twelve and six

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and moved to Ugando with three friends
who put their post college jobs in the

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hold to kind of build this ambitious
building project for orphan children and Sarah's community

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and started a kola, which means
she works while I was there. And

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what's really unique about a cola is
we kind of solved the same problem that

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orphanages solved, but in a more
efficient way. After we put a lot

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of money into the Orphanage project and
sort of built it ground up, we

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realized there's got to be a more
effective way to do this, to care

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for disadvantaged kids in a more sustainable
way. And we learned that while we

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were living in Uganda that if we
could work through women they wanted to keep

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these kids in their homes. They
just didn't have their resources. They had

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the vision and the heart to do
it, they just needed the opportunity.

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So by combining income generating opportunities through
our Kala Jory line that we started in

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Tales and seven still going today and
excited to talk more about that, but

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combining living wage work opportunity and with
kind of holistic educational and empowerment programs to

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teach women how to use that income
to actually create meaningful change and their families

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and their communities, they could could
bring children out of poverty. And we've

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seen that today and excited to share
with you later in the show how we

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expanded that effort that started in Uganda
to Dallas, Texas for a local and

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global impact. So, Brittany,
you're gonna you're gonna do this to me,

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How you're gonna actually make me start
crying first thing in the show.

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Huh, that's how it's going to
be. This is amazing. I'm tickled

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so much to have you on the
show. And I was wondering what Accola's

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meant. So it means she works, you said it does. Yeah,

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okay, okay, and I did
want to understand a little bit about it.

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If I heard you right then,
this is your first quote job,

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is that right? It's the only
job I've had for fourteen years? I

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will say it's we have innovated and
sort of reinvented what we do and who

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we are so many different times.
So we really really found, you know,

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this model that we now operate out
of a cola now that I almost

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feel like I've had ten different jobs, but they've all been in the same

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in the same one. So yeah, I've done this since I was nineteen

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and I'm thirty three now. Well, I want to applaud that and I

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think there's going to be more than
a few listeners out there that are incredibly

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jealous of you, because I get
so many questions from listeners who say,

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at least I love hearing your show
and hearing these people that are passionately connected

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to their work. They found their
purpose, and I don't know what mine

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is. I've been looking and looking
and looking. I can't find it.

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And for you to be able to
literally right out of the gate just go

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into the workforce and find it and
land it. Now, I'm not saying

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it was easy at all, Brittany, I know that it wasn't. But

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for our listeners to be able to
hear you know that you were open,

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you you let you, you let
your heart respond to something right, and

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that's and you followed it and probably
went against all odds and probably even advice

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that said, what are you doing, Brittany, Why don't you get a

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really great, high paying job in
corporate America or something that's going to pay

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big gobs some money instead? Did
you get that kind of advice from anybody?

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Oh? Yeah, I mean I
spent the majority of my twenties living

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in East African villages, so I
mean my friends left I was at SMU

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in Dallas, and you know,
they left and they were in New York

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and San Francisco, and you know, having a great decline to know I

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god knows how many different types of
thicknesses you've gotten, you know, sometimes

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didn't have running water, electricity,
and just learning the hard way in so

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many ways, which our first project, the Orphanage project, just we just

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learned so much, which actually helped
us build this new model that we kind

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of stand on today at a cola. But yeah, I had a lot

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of people, I mean my family. They were like, you're going to

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be there for six months, right, and then it turned into a here

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and then two years, three four, and then finally I think they surrendered

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and I surrendered to this is the
rest of my life, like this is

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a calling and a passion. But
it was interesting. I didn't have a

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passion for it. I discovered my
passion while kind of committing to something that

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was really hard. Because if you
would have asked me at nineteen, what

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do you want to do this?
I would have I wouldn't even have known

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what this was, or I certainly
wouldn't have said I'm going to run a

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nonprofit or a nonprofit social enterprise in
our case. And but I never would

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have told you I would have spent
my twenties in East Affrica. After my

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first summer there, I thought,
well, great experience and I learned a

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lot, but I'm never going back, you know kind of thing. And

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fourteen years later I am. So
I discovered it through committing to something that

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was right and true and and and
to something that was for others. It

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was so not about me, and
I think that's that's kind of what carried

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me through this entire journey, is
it was always about these women, these

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kids, and I sort of lost
myself in this process, and I think

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in a great way where it was
about them, and that gave me the

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passion and perseverance to continue to commit
to it. And then through it I

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found this incredible passion for the work. I discovered it in the work that

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I do two things if I can
to that, Brittany. So first,

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I want to be able to acknowledge
the listeners that you know, sometimes finding

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our route to passion isn't convenient,
I mean, and so your whole notion

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of committing to something that's much bigger
than you, I think really speaks to

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that and really all that you went
through getting sick, all those months and

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probably years living in probably what we
could call third world countries is not for

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the faint of heart. And so
I want our listeners to get that sometimes

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en route or as we discover looking
for our purpose, it's not an easy

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path, right, yeah, and
well, and I think often you're like,

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what am I doing? Right?
Right? And least the idea was

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this again? Yeah? Yeah,
So we started selling a colla jewlry.

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I mean when we came up with
the idea and shelves and seven after we

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were working on this orphanage project of
hey, maybe a better way to you

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know, help kids is empowering their
moms, these women who want to take

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care of them and done of the
resources, and the social business movement didn't

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exist like we We are so lucky
to have been on the cusp of it,

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like we we That was by chance. And all I knew then was

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this is a better way, and
I'm committed to it. And we picked

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jewelry because you know, we looked
at all of these local, you know

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ways women can start businesses and they
were just so cut off from the global

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economy that we thought if we could
create a product, the women could make

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it, and we could sell it
in the States, and one hundred percent

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of the money went back to them. Like that's you know, how we

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could do this, And we picked
Jerry at the time and this later in

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the story, but we're the first
nonprofit to ever retail in the luxury space

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and we sell in every single New
and Marcus store now. And they hate

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it when I say this, but
the little thought that went into our line

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that's now in every single store at
New and Marcus was that Dory was easy

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to ship. And we had some
friends who had boutiques and thought maybe they'd

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fell it to help support these women. And so I never knew it was

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going to turn into this. I
never knew it was going to become the

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passion and purpose of my life.
I just knew there were women and kids

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who had needs. And I've felt
a burden at first, which wasn't even

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which is interesting. It wasn't even
passion or compassion. It was more of

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a burden of, oh my gosh, there's this woman. She's taking care

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of these kids. They're not eating, Like what can I do? And

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I feel like I have to do
something. But in committing to it,

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I found my purpose and passion.
And I think sometimes you have to take

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that risk and kind of jump into
the unknown to do something that you know

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may just start out as a burden
and not a passion at all, and

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then years later you discover this,
actually it is my passion and is my

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purpose. That is brilliant advice,
Brittany to really just kind of jump in.

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It almost sounds like the cart before
the horse. And that kind of

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got me to the second thing I
was thinking about when you spoke earlier,

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and that was this whole thing that
you're about empowering women and certain of the

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children, and so I understand that
you're certainly doing that in Uganda, are

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you? And by the way,
I wanted the reason that I wanted to

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talk about that is because frankly,
it's a it's a real passion of mine

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and I do speak to a lot
of women audiences about, you know,

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being empowered and what can we do
to empower each other. My question for

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you is, beyond Uganda, is
that your focus for empowering women or do

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you do that in other aspects in
other places as well. Yeah, I've

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kind of realized I have this really
cool seminar. I do some work with

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the Bush Presidential Center here in Dallas
and they have just great one's initiative and

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was actually part of a mentorship class
that helped mentor Tunisian women that came into

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the country, and we were sort
of helping them discover like what is their

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passion and purpose and in doing that, they had to kind of create this

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purpose statement for their life. And
it was actually the first time I even

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did that, which is funny.
Sometimes when you're in a mentor role,

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you end up becoming the beneficiary of
you know, and learning more than maybe

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you could even teach. But and
I thought, well, what's what would

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be my purpose statement? And it's
funny I realized it was empowering women to

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become agents of transformation and their families
and communities. And that's that's in every

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year of my life, Like I
mean, for a coal and my passion

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is to unlock the potential that women. I think it's God given. You

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know that they Sometimes you've you've gone
through some hard stuff and you don't realize

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how much you're capable of and how
you you're actually designed to create change,

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not just to survive, not just
to go through life, but transform to

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change. And I've seen that unlocked
and the women that we work with and

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Uganda, and also the women coming
out of poverty that we now work with

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in Dallas or our new and Marcus
partnership as well. And but I also

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see that in I mean our staff
and even our customers. When someone comes

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into our Coalist store in Dallas.
We have a store uh and University Park,

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and we have people come in and
suddenly they're like, oh my gosh,

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like I can be a part of
this by buying jewry and help other

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people and share the word and help
these women. And suddenly in them I

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see something unlocked. And I teach
a course at SMU and helping students realize

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what their passion is and how they
can create unique business plans to you know,

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help you know, find their passion
and live it out and creative ways.

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And suddenly that's unlocked. And and
that's happened to me through this journey.

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I've realized I'm so much more than
I thought I can give the world,

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so much more than I ever thought
I was capable well of. And

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that's been unlocked in me as well. And so it's funny how it just

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kind of carries through looking for heard
of your life. It's wonderful, Brittany.

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And I think that what you just
said about having that purpose statement,

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I have one too. Mine is
passionately uplifting humanity through provoking insight and empowering

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growth. And it does go everywhere
across my life. And I love the

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fact that you could articulate yours the
way that you did, and it's so

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you can stand in that space.
It's awesome. So I love that we

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also gave that to our listeners to
that they can look and find their own

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passion and purpose statement. We're about
ready to go on the first break already,

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so before we do, let me, let me let me get to

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this other stuff about the impact that
your organization has been up to. I

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was amazed and blown away Brittany that
I understand your organization has helped drill twenty

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three clean water wells in Uganda.
Would love to understand how did that work

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come about and how much related to
the work that you're doing to empower women

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and get them out of poverty.
Yeah, it's so funny. So many

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people just know a star Jewey and
they shout me Marcus and online and we

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have price points from five dollars to
five hundred dollars, and there were in

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a lot of different categories, and
they they, I think, know that

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we help give women a work opportunities. Often they don't even know it's at

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a living wage. So here in
Dallas that's fifteen dollars an hour, which

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is pretty awesome. But what makes
us really unique and special is the incredible

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work that we do and the development
efforts for these women. So everything from

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building infrastructure for economic opportunity for women. In Uganda, we built three training

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centers ground up because women had no
place to work. They were working in

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the dirt in front of their full
mud hut church when we started, and

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you know, they didn't have a
decent place to work. So we built

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training centers. And women were spending
so much time fishing water that they couldn't

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go to work because they didn't have
clean water. So they didn't have the

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time. And so we thought,
if we start drilling wells and these different

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communities, you know, we can
help women kind of gain back that time.

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And so we've built that infrastructure and
drolls wells in eastern and northern Uganda,

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and we also have a suite of
holistic programming that all of our women

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can access called the Cola Academy,
and it's just really unique effort where women

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can take classes in our program in
every development category and maternal health and family

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strengthening and gender based violence and savings
and loans and business creation to help them

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again learn how to use their income
to create meaningful change for themselves and for

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others. So we're really proud of
that, and I think that's something a

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lot of people don't know that makes
us really unique. And that's why we

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are a nonprofit and run a business
through that framework. Is we want all

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of our profits were invested in efforts
like that, beautiful Brittany, and a

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great way to take us into our
first break. I'm your host, Alice

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Cortez. We do on the air
with Brittany Meryl Underwood, who is the

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CEO of the Acola Project. It's
a nonprofit social business design to empower women

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in disadvantage communities throughout through training,
employment holistic cares you into today from Dallas,

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Texas. We've been talking a bit
about how she got into this business

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and how it really is her purpose
and her passion. After the break,

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we're going to talk more in depth
about how it is that she raises her

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revenues through jewelry sales. Stay with
us, Friend us on Facebook to keep

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up with what's empowering the world.
Voice America Empowerment. Elise Cortez is a

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speaker and engagement and development catalyst.
She designs and delivers professional development, leadership

284
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To learn more or to invite Elise
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the most successful people tick. Keep
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To reach our program today, please
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Elise Cortez dot com. Now back
to Working on Purpose. Thanks for staying

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00:21:47.359 --> 00:21:49.480
with us and welcome back to Working
on Purpose. If you're just joining us,

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00:21:49.480 --> 00:21:53.359
my guest is Brittany Meryl Underwood,
who has made an extraordinary impact through

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her dedication over the last fourteen years
to transform the lives of impoverished women and

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families through the Accola Project, a
nonprofit social business designed to empower women in

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00:22:02.640 --> 00:22:06.680
disadvantaged communities through training, employment,
and holistic care. I'm your host,

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Alice Cortez. So, Brittany,
you and I were chatting a little bit

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00:22:10.319 --> 00:22:11.519
on the break that I want and
I wanted to be able to cue this

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00:22:11.640 --> 00:22:15.880
up for our listeners because I think
it's important. You mentioned something about the

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actual Accola programming. Would you say
a little bit more about that for us?

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Yeah, when we were talking about, you know, dis the goal,

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purpose of my life and also the
goal of Accola is to empower women

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to become agents of transformation and their
families and communities. So much of that

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goes beyond programming and beyond the infrastructure
investment, and even beyond our training and

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00:22:40.000 --> 00:22:45.079
opportunities we offer it. It's how
we do it so often that makes it

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00:22:45.119 --> 00:22:48.279
empowering or disempowering for women. So
something else that's been pretty unique about a

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Coola and I think it's really beautiful
is we not only you know, train

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women in all of these different areas
and offer them courses, but the way

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we do it is participatory, so
we actually train them to teach these courses

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and they can kind of grow in
leadership and sort of unlock their potential to

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become the trainers and teachers. So
instead of us sort of imparting knowledge that

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we think, you know, we
know what that even is and you've gone

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to address all of these different areas
of their lives, we work with them

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00:23:21.519 --> 00:23:25.759
to develop a curriculum and train them
to teach it. So they're sort of

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00:23:25.799 --> 00:23:30.160
becoming an army of development practitioners and
their own right with the ability to train

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and teach others. And I think
that's what makes something empowering or dis empowering.

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Sometimes it's not even what you do
it, it's how you do it.

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That sounds like, you know,
teaching a fish philosophy, teaching how

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to phish philosophy kind of yes,
versus just giving the fish. Yes,

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okay, good, So applaud that
and I appreciate that. Years ago,

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I had the chance to live in
real divisioneer of Brazil, and I studied

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what was happening there and really wanted
to be part of the effort to be

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able to empower and be participatory,
as you were saying, in the efforts

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to develop. So I get that, and I just really applaud that,

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Brittany. That's fantastic. Yeah.
Well, let's let's get at what I

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think is maybe the heart of how
you drive your results to make an impact

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for women, and that is really
the creation and sale of jewelry, if

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I understand it. So I heard
you say that you, you know,

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maybe kind of stumbled on this idea
and it made sense because it was light

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to ship, et cetera. But
help us understand how did you get the

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idea to actually make jewelry and make
that be the financial driver of your organization.

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Yeah, so, I mean it
was plissed by chance, which again

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is wanting because we've built this pretty
successful business that kind of fuels our impact

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for Colon. You know, when
we were wrapping up the Orphanage project,

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we you know, we're thinking of
ways we could have an impact without having

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to spend you know, hundreds of
thousand dollars on a building and then having

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to raise that every year. How
could we do that sustainably? And there

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was a group of women where we
were working, and they were rolling these

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paper beats and selling them in little
shops in their town, and it sort

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of had the idea of like,
what if we could actually design the as

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well, What if we could you
know, turn paper into basically gemstones,

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and if there were because local techniques
that were already here that we could build

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on to create a really unique product
and products line. And that was sort

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of the initial idea. And I
mean, I can't even pretend that it

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started out well. We used wood
varnish, So for any of your listeners

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who had our story back in two
thousand and seven, I'm apologizing now,

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we didn't know. We didn't know. And then the wood barners on the

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beads, they had dirt and them
because women were making them on the ground,

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and you know, they were certainly
a charity purchase. But I think

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we learned pretty quickly. And that's
what I think it's kind of set us

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apart from other organizations who were doing
this at the time timeless. If we

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don't if we don't figure out how
to do this in a high quality way

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with high design, and then this
thing is never going to work and we're

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not going to be able to support
any women, and we work with close

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to five hundred women now, so
that's pretty We have a lot of distribution

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channels to make that happen and work, and so I think we really not

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only prioritized our mission, but also
we're realistic that if we didn't have a

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high quality product that we could produce
with volume and really great designs like this

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thing again, was never going to
work. So we created unique designs.

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And it's funny our classic collection,
if people on our website today our collar

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necklace and our Demi necklace, there's
still two of our best sellers, and

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they were our best sellers seven years
ago, and we just designed, you

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00:26:48.200 --> 00:26:52.200
know, these unique products that still
if you're wearing them, you know someone

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00:26:52.319 --> 00:26:56.160
you could be in an airport in
Chicago and someone would say, oh my

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00:26:56.200 --> 00:27:00.039
gosh, there's that Nicola necklace.
Like they just they're branded well. And

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00:27:00.079 --> 00:27:06.039
so I think we learned that and
put that into action and kind of created

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00:27:06.039 --> 00:27:11.039
these unique designs where we combined kind
of paper beads, horn local anacuali cowhorn

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and bone. Don't worry, I
always have to preface us when we talk

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00:27:14.440 --> 00:27:18.400
about horn and bone. They're cowhorn
and bones. So these are recycled materials

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that would otherwise be in the garbage
and we've repurposed them into beautiful beads that

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our women create that sell on our
jewelry line. And what's been really fun

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00:27:29.039 --> 00:27:32.920
about that is when we expanded to
Dallas, which I'll talk a little bit

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00:27:33.000 --> 00:27:37.039
about now because that really kind of
jives with the evolution of our products line.

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00:27:37.400 --> 00:27:41.240
We were selling in twenty fourteen.
We were selling in several hundred boutiques

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across the country and had some national
accounts, and the business was growing,

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and we had a incredible community leader
in Dallas and ask us, why is

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00:27:52.079 --> 00:27:55.839
this not in our city? You
know? And it was funny because I

394
00:27:55.920 --> 00:27:57.680
was thinking, well, it's not
in your city because this is something that

395
00:27:57.720 --> 00:28:02.519
works in agrarian village in Uganda.
I don't know how it would pump work

396
00:28:02.599 --> 00:28:07.599
in a nerve and context and in
America. But actually that's an interesting point,

397
00:28:07.640 --> 00:28:10.279
like I wonder, you know,
if there's a chance this could work

398
00:28:10.319 --> 00:28:12.359
here. And she said, well, here's the deal. Our foundation supports

399
00:28:12.400 --> 00:28:18.000
all these great nonprofits that are rehabilitating
women in Dallas who've been for first rate

400
00:28:18.079 --> 00:28:22.240
and actually traffic and women in poverty
and they were going back to prosstitution,

401
00:28:22.319 --> 00:28:26.519
back to poverty, back to jail, even though they had these great programs,

402
00:28:26.519 --> 00:28:30.279
because they just didn't have an economic
alternative. They had no pathway to

403
00:28:30.319 --> 00:28:33.440
employment. And because they had been
so highly marginalized, you couldn't just throw

404
00:28:33.440 --> 00:28:37.920
these women into a job transition program
like they needed flexible hours so they could

405
00:28:37.920 --> 00:28:41.319
continue to heal. They needed people
to believe in them and kind of hold

406
00:28:41.319 --> 00:28:45.759
their hands through their first work opportunity, and that's something we believed we could

407
00:28:45.759 --> 00:28:49.359
offer, and so we did this
pilot in Dallas, and I mean everything

408
00:28:51.319 --> 00:28:55.400
it worked basically except for a living
wage because we were still having the women

409
00:28:55.480 --> 00:29:00.200
make our mass market products and that
sold for under one hundred dollars that we

410
00:29:00.240 --> 00:29:03.839
sell on our website and in our
store, and we wanted women to make

411
00:29:03.920 --> 00:29:07.119
a fifteen dollars living wage in Dallas. So that's when we pitched this.

412
00:29:07.359 --> 00:29:11.599
Neiman Marcus and I had a ten
minute meeting with the CEO of Neiman's and

413
00:29:12.200 --> 00:29:15.880
Dallas and said, hey, look, we've got all of these nonprofits in

414
00:29:17.000 --> 00:29:19.240
Dallas who want to refer women to
us in their program who need a job,

415
00:29:19.759 --> 00:29:22.359
and we want to put a hundred
women to work, and in order

416
00:29:22.400 --> 00:29:26.039
to do that at a fifteen dollars
an hour living wage, we've got to

417
00:29:26.079 --> 00:29:30.319
sell more expensive jewlry, like would
you help? And no one knows this

418
00:29:30.400 --> 00:29:33.920
about Neman Marcus, but I mean
they are incredible and their CEO is one

419
00:29:33.920 --> 00:29:37.440
of the most amazing women I've ever
met, and she said, you know

420
00:29:37.519 --> 00:29:41.799
what, let's do it and we'll
help you along the way. And they

421
00:29:41.920 --> 00:29:47.160
launched us in every single store nationwide
in twenty sixteen, and I didn't realize

422
00:29:47.240 --> 00:29:49.640
until a little bit later that it's
really unprecedented for them to launch a new

423
00:29:49.640 --> 00:29:53.480
brand through their store. And what
made that jewlry so unique And that's really

424
00:29:53.559 --> 00:29:57.240
the time, you know, in
our brand that had been in boutiques across

425
00:29:57.279 --> 00:30:02.839
the country really hit the national stage
and they helped kind of get us there.

426
00:30:02.880 --> 00:30:07.480
And what made those products unique is
we just combined all of these beautiful

427
00:30:07.519 --> 00:30:11.559
beads that our women were making in
Uganda with kind of higher end gym zones

428
00:30:11.720 --> 00:30:15.720
and pearls, and they were all
fully as symboled in Dallas, so it

429
00:30:15.799 --> 00:30:21.319
had that local impact and to make
that product, so we had this unique

430
00:30:21.319 --> 00:30:23.759
product line that still looks like a
Cola, but it was more elevated and

431
00:30:23.839 --> 00:30:26.920
expensive, and that really took the
jewelry line to the next level and I

432
00:30:26.960 --> 00:30:32.400
think allowed us to fuel our business
to help so many more women. In

433
00:30:32.440 --> 00:30:34.559
just one year in our partnership with
Nemans, we had one hundred and seven

434
00:30:34.680 --> 00:30:38.319
women in Dallas go through our programs
and about four hundred women in Uganda.

435
00:30:38.400 --> 00:30:42.319
So it was it was an exciting
impact and that's kind of how the product

436
00:30:42.599 --> 00:30:49.119
and kind of our businesses evolved.
I think that is what we call brilliant

437
00:30:49.160 --> 00:30:53.400
problem solving is what I would call
that just plain brilliant problem solving. And

438
00:30:53.440 --> 00:30:57.880
the fact that you were able to
really enlist the heart and soul of New

439
00:30:57.880 --> 00:31:02.920
and Marcus is incredible. Do you
have any other sales outlets? So I

440
00:31:02.960 --> 00:31:04.720
think you sell on your own website
and then through nam and Marcus any other

441
00:31:04.720 --> 00:31:10.680
sales outlets. We knew we actually
selling local boutiques still around the country,

442
00:31:10.759 --> 00:31:14.720
so we are all of our products
two hundred and ninety five dollars up are

443
00:31:14.759 --> 00:31:18.960
exclusive to Neman Marcus, so we
exclusively sell through every Name and Marcus store,

444
00:31:18.519 --> 00:31:23.160
online and catalog, every distribution channel
for them, and they have an

445
00:31:23.160 --> 00:31:27.559
exclusive on those elevated products, but
anything under two hundred and ninety five dollars

446
00:31:27.960 --> 00:31:33.119
is sold in our store and home
and parking Snyner Plaza and Dallas. We

447
00:31:33.240 --> 00:31:37.640
have a store online. We have
great online sales, so definitely go visit

448
00:31:37.000 --> 00:31:41.160
our website. It's a great kind
of guilt free persons of what you need

449
00:31:41.240 --> 00:31:45.759
to buy gifts, their teachers,
gifts, their holiday presents. You can

450
00:31:45.799 --> 00:31:48.319
do that in one hundred percent of
our profits as a nonprofit or we invested

451
00:31:48.319 --> 00:31:52.200
in our mission, so it's the
same as giving a donation, which is

452
00:31:52.200 --> 00:31:56.240
pretty exciting. But then also we
sell these amazing boutiques around the country,

453
00:31:56.359 --> 00:32:02.319
so you know, if you're in
you know different places Monkey, you'ven Copper

454
00:32:02.400 --> 00:32:07.559
Penny in these great boutique chains that
have you know, worked with us for

455
00:32:07.720 --> 00:32:13.319
years with Steria and their national catalog
as well as their stores, and yeah,

456
00:32:13.400 --> 00:32:15.880
a lot of great kind of mom
and pop stores that were the first

457
00:32:15.960 --> 00:32:21.480
ones to adopt our mission. We're
still retailing in those as well. M

458
00:32:22.799 --> 00:32:25.279
Well, I find it it's when
I listen to you talk, and I

459
00:32:25.400 --> 00:32:29.519
mean it from both the standpoint of
those in Uganda as well as those people

460
00:32:29.599 --> 00:32:32.279
here in Dallas. I find it
a little more than compelling that the creative

461
00:32:32.279 --> 00:32:37.599
hands of women are literally powering the
revenue of this project. There's something about

462
00:32:37.640 --> 00:32:42.119
that when I first looked at you
as a business that I found really compelling.

463
00:32:43.279 --> 00:32:45.400
Thank you. Yeah, it's it's
been. It's incredible, And I

464
00:32:45.480 --> 00:32:51.680
think what is so fun about a
COOLA and really being the first brand that's

465
00:32:51.720 --> 00:32:57.319
kind of hit this level of scale
that gives one hundred percent back, not

466
00:32:57.519 --> 00:33:00.799
ten, not one percent, not
five percent, not one for one,

467
00:33:00.960 --> 00:33:06.359
but transparently as a nonprofit, all
of our revenues go back into just feeling

468
00:33:06.400 --> 00:33:08.960
our social mission to help more and
more women in need. And I think

469
00:33:09.519 --> 00:33:13.319
it's so neat when you buy the
necklace, you're like, oh my gosh,

470
00:33:13.359 --> 00:33:15.279
all these beds are made by women
in Yugna. It's as symboled in

471
00:33:15.519 --> 00:33:20.759
Dallas. Even our distribution centers run
is a second Chance JOP program, So

472
00:33:20.839 --> 00:33:23.960
even the way our products are packaged
makes an impact on women's lives, and

473
00:33:24.000 --> 00:33:28.000
then all of that money goes back
like it's just a great feeling. It's

474
00:33:28.000 --> 00:33:31.640
a huge impacts and women are touching
our products and their lives are changed at

475
00:33:31.640 --> 00:33:36.880
every single point of our value change. I did want to distinguish that for

476
00:33:36.960 --> 00:33:39.880
our listeners if we can. Brittany, so, I certainly have read and

477
00:33:39.960 --> 00:33:45.480
understood that one hundred percent of your
revenues go back thought profits revenues. Yeah,

478
00:33:45.680 --> 00:33:51.240
yeah, that's and that's that's different
than profit. So can you crisp

479
00:33:51.319 --> 00:33:53.319
that up for our listeners so they
really understand what you're doing? Please?

480
00:33:53.559 --> 00:33:59.119
This is amazing. Yeah, so
actually, and people are just blown away

481
00:33:59.279 --> 00:34:01.920
when they realize there's products that newmans
that do this or you know, in

482
00:34:02.000 --> 00:34:06.279
the kind of stores that we're selling
and with the quality. But we are

483
00:34:06.480 --> 00:34:08.760
fully a nonprofit. We do not
have a business sub city or we run

484
00:34:08.800 --> 00:34:14.320
the business through a nonprofit framework.
So when you buy a Cola jewelry,

485
00:34:14.840 --> 00:34:17.480
it's the exact same thing as if
you gave us a donation, which is

486
00:34:17.519 --> 00:34:22.480
pretty amazing that you can feel really
great about the purchase you made, but

487
00:34:22.840 --> 00:34:24.559
all of that goes back. All
of the revenues, not just the profit.

488
00:34:25.320 --> 00:34:30.639
All of the revenues go back into
our mission to help more women in

489
00:34:30.719 --> 00:34:34.440
need. So again, if you
if you buy a Nicola necklace, it's

490
00:34:34.519 --> 00:34:38.400
the same thing if you gave twenty
five dollars to Red Cross or It's United

491
00:34:38.440 --> 00:34:44.440
Way or the same thing. So
it's you get a beautiful product and you

492
00:34:44.639 --> 00:34:50.599
get to transform women's lives in a
fully transparent way. Well, I'm going

493
00:34:50.639 --> 00:34:52.039
to park that for just a second
because I do want to get more into

494
00:34:52.039 --> 00:34:55.880
actual business model and peel that back
a little bit more. So I'll save

495
00:34:57.000 --> 00:35:00.440
my other set of questions that are
going to come to that and to second

496
00:35:00.480 --> 00:35:02.920
And I do want to get a
little bit more at this whole Second Chance

497
00:35:04.039 --> 00:35:07.719
Job program that you mentioned earlier.
I don't know if that's related to what

498
00:35:07.880 --> 00:35:10.440
you said before about the women that
you're helping who had baby been in through

499
00:35:10.519 --> 00:35:16.599
trafficking situations. Would you distinguish that
for us? The Second Chance Program we

500
00:35:16.800 --> 00:35:22.840
give women work opportunity in Uganda and
seven different villages in northern and Eastern Uganda

501
00:35:23.760 --> 00:35:29.360
through either making the beads that go
into our jelry or assembling our necklaces or

502
00:35:29.679 --> 00:35:34.320
packaging them and distributing them. And
then here in Dallas, we give women

503
00:35:34.639 --> 00:35:38.960
a second Chance job program their first
work opportunity coming out of tough situations,

504
00:35:39.559 --> 00:35:45.199
and they are able to assemble our
jeory for Neiman Marcus at an average of

505
00:35:45.280 --> 00:35:47.400
a fifteen dollars. And how we're
living ways, which is pretty amazing.

506
00:35:49.559 --> 00:35:52.760
And then they also have a chance
to kind of grow in leadership and work

507
00:35:52.800 --> 00:35:59.320
in our distribution center where they can
learn kind of hard skills like inventory management

508
00:35:59.400 --> 00:36:02.079
and customers service. And we're also
trying to create a pathway where they can

509
00:36:02.159 --> 00:36:06.000
work in our store as well,
so they can kind of grow up through

510
00:36:06.159 --> 00:36:10.320
our program or transition to another work
opportunity. And once they've kind of gained

511
00:36:10.320 --> 00:36:15.960
their confidence back, they've they've kind
of seen the value of generating income and

512
00:36:15.039 --> 00:36:20.400
what it can do for their family
and will help them transition into something that

513
00:36:20.440 --> 00:36:24.199
they're really passionate about. So yeah, it's a it's a second chance job

514
00:36:24.239 --> 00:36:29.360
program for women in Dallas, and
it's it's the only work opportunity for these

515
00:36:29.440 --> 00:36:32.000
women we work with in Uganda.
It's a little bit different in both places.

516
00:36:32.159 --> 00:36:36.639
Okay, So Brittany, hold on, just hold on. I heard

517
00:36:36.639 --> 00:36:38.280
you talk about this before, but
I didn't catch it then. So here's

518
00:36:38.280 --> 00:36:43.239
what I think is brilliant about that
particular point is not only are you really

519
00:36:43.320 --> 00:36:47.480
empowering transition in women in Uganda,
but back here in your own backyard in

520
00:36:47.599 --> 00:36:52.679
Dallas, to women who have gone
through horrific situations and just may not have

521
00:36:52.880 --> 00:36:57.559
any access to somebody who can give
them a chance. And I am now

522
00:36:57.679 --> 00:37:00.119
even further blown away by you and
your organ station that I can see that

523
00:37:00.159 --> 00:37:05.880
you're really working on both ends of
this spectrum. It's it's really really amazing.

524
00:37:06.679 --> 00:37:08.639
Well, it's all because of our
partnership with Neman, so our entire

525
00:37:08.800 --> 00:37:13.760
Neman Marcus line, which isn't every
single one of their stores online and catalog,

526
00:37:13.840 --> 00:37:20.599
it's fully assembled by women in Dallas, so it's offered here's opportunities.

527
00:37:20.679 --> 00:37:22.960
Again, one hundred and seven women
went through our program just this past calendar

528
00:37:23.119 --> 00:37:28.960
year, and yeah, it functions
more as a second chance job program here,

529
00:37:29.119 --> 00:37:32.079
so we're really just looking to help
women have that first work opportunity and

530
00:37:32.480 --> 00:37:36.719
get them back into the workforce in
Dallas, whereas in Yugna we are the

531
00:37:36.840 --> 00:37:40.079
only opportunity and so women generally staying
in our program for years and years because

532
00:37:40.559 --> 00:37:45.719
there's no other place they can generate
income. And so yeah, both are

533
00:37:45.760 --> 00:37:50.760
equally as important for each place.
So it strikes me when I think about

534
00:37:50.800 --> 00:37:52.760
what must go into being able to
support those women, and you mentioned,

535
00:37:52.800 --> 00:37:55.440
you know, even just being able
to care for them, and hear their

536
00:37:55.559 --> 00:38:00.079
stories and give them, you know
you and just emotional support or I can't

537
00:38:00.119 --> 00:38:05.920
even imagine what it must the crew
that it takes to be able to provide

538
00:38:06.000 --> 00:38:08.079
that program, and the different kinds
of skills that it takes to be able

539
00:38:08.119 --> 00:38:12.880
to do that. It's all and
that's why, you know, we so

540
00:38:13.000 --> 00:38:15.239
many people when we started to grow
rapidly, they said, why don't you

541
00:38:15.320 --> 00:38:20.400
take a part of this for profit? You could tap into venture capital,

542
00:38:20.639 --> 00:38:24.159
you could get you know, better
financing, and you know also they said,

543
00:38:24.239 --> 00:38:28.480
look like, on on my side, I've worked for this for fourteen

544
00:38:28.559 --> 00:38:30.920
years and it's some of my life
building this, And I'll never have any

545
00:38:30.960 --> 00:38:34.440
equity in the company because it's a
nonprofit and all of it goes back to

546
00:38:34.519 --> 00:38:38.079
remission and I'll never have any ownership
even and they'll never be this kind of

547
00:38:38.199 --> 00:38:43.000
exit where I can kind of cash
out on anything that I've done. It's

548
00:38:43.039 --> 00:38:47.320
it's it's really just for the women
and and we we've intentionally structured it that

549
00:38:47.400 --> 00:38:52.800
way, and it's it's it's pretty
unique. And there's not many, certainly

550
00:38:52.880 --> 00:38:57.559
no retailers at our scale as a
nonprofit, you know, competing and these

551
00:38:57.760 --> 00:39:00.519
kind of larger retailers and that's why
we're the first to be able to say

552
00:39:00.639 --> 00:39:05.039
hey, fame as our donation,
one hundred percent of our revenue gets back

553
00:39:05.119 --> 00:39:07.800
into our mission to help more women, which is which is really exciting.

554
00:39:08.360 --> 00:39:10.960
It is exciting, and I do
want to talk more about that after this

555
00:39:12.159 --> 00:39:15.039
break. And here we are just
in time. I'm Alice Cortez, your

556
00:39:15.079 --> 00:39:16.920
host. We've been on the air
with Brittany Meryl Underwood, who is the

557
00:39:17.000 --> 00:39:22.320
CEO of the Accola Project. It's
a nonprofit social business designed to empower women

558
00:39:22.599 --> 00:39:25.920
and disadvantage communities through training, employment, and holistic care. She joins us

559
00:39:25.920 --> 00:39:29.679
today from Dallas, Texas. After
the break, we're going to get more

560
00:39:29.760 --> 00:39:34.079
into her business model and how it
scales and how she's inspiring other initiatives through

561
00:39:34.119 --> 00:39:49.039
it. Stay with us, we'll
be right back. It's your world,

562
00:39:49.400 --> 00:39:58.719
Motivate, Change, Succeed, Voice
America Empowerment dot Com. Alice Cortez is

563
00:39:58.719 --> 00:40:02.960
a speaker and engage and development catalyst. She designs and delivers professional development,

564
00:40:04.199 --> 00:40:08.239
leadership and engagement workshops and can bring
her expertise to your organization. She will

565
00:40:08.280 --> 00:40:14.599
help ignite meaningful development within your workforce
that will increase employee engagement, performance,

566
00:40:14.679 --> 00:40:17.239
and retention. To learn more or
to invite a lease to speak to your

567
00:40:17.360 --> 00:40:22.800
organization, please visit her at www
dot Elise Cortez dot com. She would

568
00:40:22.840 --> 00:40:29.760
welcome the opportunity to help get your
employees working on purpose. Are you ready

569
00:40:29.880 --> 00:40:34.079
to tackle the rules of business?
He may think you're doing everything by the

570
00:40:34.239 --> 00:40:37.960
book, following your own best practice, believes bringing in endless consultants, only

571
00:40:38.039 --> 00:40:43.320
to find that your business is not
moving forward. That's where you need to

572
00:40:43.400 --> 00:40:47.280
stop and figure out where things are
going wrong. Enter business Rules with host

573
00:40:47.400 --> 00:40:52.400
Peter Feinstein. Peter and his guests
will break it all down for you to

574
00:40:52.519 --> 00:40:55.559
help you and your business succeed.
Listen Wednesdays at eight am Pacific Time e

575
00:40:55.639 --> 00:41:01.079
love an am Eastern Time on Voice
America Empowerment. The White House Doctor makes

576
00:41:01.119 --> 00:41:06.920
House Calls. Listen every week for
House Calls with Doctor Conny Mariano. Doctor

577
00:41:06.960 --> 00:41:09.920
Connie has served as the White House
Physician under three US presidents. Now she

578
00:41:10.119 --> 00:41:15.360
joins the Voice America Empowerment Channel to
help you enrich yourself physically, emotionally,

579
00:41:15.480 --> 00:41:20.719
and spiritually. Our guests will include
professionals from a variety of fields who will

580
00:41:20.760 --> 00:41:23.119
bring you tips that you can apply
to your own life. Listen for house

581
00:41:23.239 --> 00:41:29.320
calls with Doctor Connie every Thursday at
four pm Pacific time seven pm Eastern Time

582
00:41:29.400 --> 00:41:34.400
on the Voice America Empowerment Channel.
Follow us on Twitter for more great ideas

583
00:41:34.639 --> 00:41:46.599
at Voice America Empowerments. This is
Working on Purpose with Elise Cortez. To

584
00:41:46.719 --> 00:41:52.199
reach our program today, please call
into one triple eight three four six nine

585
00:41:52.320 --> 00:41:55.639
one four one. Again, that's
one triple eight three four six nine one

586
00:41:55.800 --> 00:42:01.960
four one. You may also send
an email to Elise ali se at Elise

587
00:42:02.079 --> 00:42:12.920
Cortez dot com. Now back to
Working on Purpose. Thanks for staying with

588
00:42:13.079 --> 00:42:15.920
us, and welcome back to Working
on Purpose. If you're just tuning in.

589
00:42:15.079 --> 00:42:19.719
My guest is Brittany Meryl Underwood,
who has made an extraordinary impact through

590
00:42:19.760 --> 00:42:22.519
her dedication over the last fourteen years
to transform the lives of impoverished women and

591
00:42:22.599 --> 00:42:28.400
families through the Akola Project. It's
a nonprofit social business design to empower women

592
00:42:28.719 --> 00:42:31.760
and disadvantage communities through training, employment, and holistic care. I'm your host,

593
00:42:31.840 --> 00:42:37.760
Elise Cortez, so for this last
bit of time together here, Brittany,

594
00:42:37.760 --> 00:42:40.239
I really want to make sure that
our listeners understand your business model and

595
00:42:40.280 --> 00:42:43.559
how you've been able to scale it, and I know there are people out

596
00:42:43.599 --> 00:42:46.320
there who have some semblance of business
knowledge and saving her saying, hold on

597
00:42:46.440 --> 00:42:50.239
just a second, one hundred percent
of your revenues, How in the world

598
00:42:50.360 --> 00:42:52.039
do does Brittany eat? How does
she put a rope over her head?

599
00:42:52.079 --> 00:42:58.280
How does she take care of her
staff? So would you help distinguish for

600
00:42:58.440 --> 00:43:02.639
us how you do that? Yeah, So what's great is in deciding to

601
00:43:02.920 --> 00:43:08.119
keep our entire business and nonprofit frameworks
that one hundred percent of our revenues and

602
00:43:08.239 --> 00:43:14.920
profits and go back in pushing our
social mission forward. So that includes operating

603
00:43:15.039 --> 00:43:19.079
costs for our business and our nonprofit. But the way we're able to make

604
00:43:19.159 --> 00:43:22.320
that work is we actually raise donations
as a nonprofit to fund all of our

605
00:43:22.360 --> 00:43:27.159
social services. So that's why we
can do it in so many different categories,

606
00:43:27.280 --> 00:43:31.199
maternal health and family strengthening and small
business creation, water wells, training

607
00:43:31.280 --> 00:43:36.400
centers, and we raise the money
to do that part of the work we

608
00:43:36.519 --> 00:43:39.760
do, and our donations are restricted
to our social services and then our business.

609
00:43:39.920 --> 00:43:44.480
What's really great about jewelry is you
can mark it up, so we're

610
00:43:44.519 --> 00:43:50.000
able to kind of mark up in
our cost of goods majority and be able

611
00:43:50.079 --> 00:43:53.119
to cover our operational costs as well
as the living wage employment for women,

612
00:43:53.639 --> 00:43:58.320
as well as our ability and capacity
to kind of grow it to help more

613
00:43:58.360 --> 00:44:01.039
women in need. So it's a
pretty unique model. It's it's a hybrid

614
00:44:01.840 --> 00:44:07.400
but within one organizational structure. And
it's interesting because I really believe it's kind

615
00:44:07.440 --> 00:44:14.559
of the nonprofit of the future because
we have a pathway to self sustainability as

616
00:44:14.559 --> 00:44:17.039
a nonprofit. We have an earned
income stream. There's a certain threshold and

617
00:44:17.079 --> 00:44:22.559
I think it's at ten million in
revenue that we can fund all of our

618
00:44:22.599 --> 00:44:28.519
social service programs as well through our
profits because we won't have shareholders since we're

619
00:44:28.679 --> 00:44:31.360
a nonprofit. So it's really exciting
on that side. And if you're wearing

620
00:44:31.400 --> 00:44:37.519
your business pad, it's really exciting
because we're sort of the first and this

621
00:44:37.159 --> 00:44:42.920
again at this scale that reinvests all
of our profits in our mission versus just

622
00:44:43.760 --> 00:44:46.599
you know, giving back one percent
or one per one or five or ten.

623
00:44:47.400 --> 00:44:52.320
We can reinvest all of the revenues
and profits that we have to further

624
00:44:52.400 --> 00:44:57.079
our mission, which means it just
grows and grows and grows. So that's

625
00:44:57.199 --> 00:45:00.360
kind of the structure. So technically, if you're total dorc like I am

626
00:45:00.480 --> 00:45:06.239
and I love social innovation, are
exact organizational structures. We're a nonprofit with

627
00:45:06.320 --> 00:45:09.280
a mission related enterprise, so that
would be kind of structurally, but we're

628
00:45:09.400 --> 00:45:14.599
very much just a five O,
one C three. So I want to

629
00:45:14.639 --> 00:45:15.400
talk a little bit more about that. I have a few more things that

630
00:45:15.440 --> 00:45:19.159
I want to peel back about how
you scaled and such, but I want

631
00:45:19.159 --> 00:45:22.199
to get to this notion here that
when I think about you know what impact

632
00:45:22.239 --> 00:45:25.119
you're having on and some of the
students that both you and I touch,

633
00:45:25.239 --> 00:45:30.320
and as we both said earlier,
we teach at the Southern Methodist University,

634
00:45:30.400 --> 00:45:35.920
and I know that this high impact
hybrid model that you've been working through is

635
00:45:36.119 --> 00:45:40.159
also really having an impact on the
millennial population coming into the workforce. They

636
00:45:40.239 --> 00:45:44.760
see this as Wow, that's something
that I could do. That's you are

637
00:45:45.159 --> 00:45:50.360
literally shedding light on a possibility a
business framework that I think is probably very

638
00:45:50.440 --> 00:45:53.559
appealing to that to that generation.
So can you speak a bit to any

639
00:45:53.719 --> 00:45:58.119
organizations that maybe been that have been
inspired by your model that are out there

640
00:45:58.159 --> 00:46:00.920
that you know of, or is
students that you that you know a bit

641
00:46:00.960 --> 00:46:04.800
of done something kind of similar,
Yeah, a lot. There's actually a

642
00:46:04.960 --> 00:46:08.880
great new everyone should check it out
on Vickery Trading Company and they do children's

643
00:46:09.199 --> 00:46:15.320
clothes and they are able to employ
women refugees in Dallas. They're doing that.

644
00:46:15.480 --> 00:46:19.039
And she came to me when she
was starting at the Social business and

645
00:46:19.119 --> 00:46:20.960
she said, I just don't know
what to do. Should it be a

646
00:46:21.039 --> 00:46:24.639
for profit or a nonprofit? And
I kind of center some Stanford Social Innovation

647
00:46:24.840 --> 00:46:29.239
Review articles that like, help you
think through what are your goals? Is

648
00:46:29.280 --> 00:46:31.960
your mission your most important thing?
Is it? Is it sort of your

649
00:46:32.000 --> 00:46:37.119
primary motivation or is it your secondary
motivation? And how do you decide what

650
00:46:37.280 --> 00:46:40.639
organizational structure which means so much.
It really determines where where your revenues go.

651
00:46:42.760 --> 00:46:45.719
And she ended up deciding to do
it as a nonprofit. And the

652
00:46:45.880 --> 00:46:52.800
greatest struggle we've had, and what's
hard about having a rapidly growing business within

653
00:46:52.880 --> 00:46:57.039
a nonprofit framework. If you look
at Goodwill, they're a highly profitable nonprofit.

654
00:46:57.639 --> 00:47:00.079
They're the same structure we are,
but they don't have a rapidly growing

655
00:47:00.159 --> 00:47:05.119
retail business and they're kind sort of
at the whims of in that framework.

656
00:47:05.159 --> 00:47:08.679
So our biggest hurdle was how do
we get the capital to grow because obviously,

657
00:47:08.880 --> 00:47:13.239
you know, our business is making
money, but not enough money to

658
00:47:13.440 --> 00:47:16.159
kind of facilitate a full Neman Marcus
launch, right, And we could have

659
00:47:16.280 --> 00:47:21.400
raised money and donations to kind of
build capacity for that, but we also

660
00:47:21.440 --> 00:47:23.840
wanted to restrict those to our social
services so our donors really knew where their

661
00:47:23.880 --> 00:47:28.880
money went. So there's this new
thing called impact investing and it's something we've

662
00:47:29.079 --> 00:47:32.880
totally tapped into. And our model
wouldn't be possible without this sort of explosion

663
00:47:34.519 --> 00:47:38.360
in the social finance space. But
it's where philanthropists as well as banks and

664
00:47:39.320 --> 00:47:45.039
others are saying, how can we
actually use our capital to make investments and

665
00:47:45.400 --> 00:47:49.440
organizations that have a social impact.
And so we've done that through impact investment

666
00:47:49.519 --> 00:47:52.599
structured as low interest lens. So
when we expanded into evens, we had

667
00:47:52.639 --> 00:47:57.599
this incredible bank and come to us
and they said, you're never going to

668
00:47:57.599 --> 00:48:00.159
be able to do this without financing. Said, but we're a nonprofit,

669
00:48:00.239 --> 00:48:04.199
we you know, we we can
only take on debtor donations. And they

670
00:48:04.239 --> 00:48:07.639
said, okay, well we're going
to give you this capital repaid in five

671
00:48:07.760 --> 00:48:12.480
years. And they did it at
point zero seven percent interest so we're just

672
00:48:12.880 --> 00:48:15.880
repaying the principle, which is incredibly
generous because they knew and they wanted to

673
00:48:15.960 --> 00:48:19.400
help us achieve our mission, and
they knew we wanted to, you know,

674
00:48:19.960 --> 00:48:22.920
reinvest that money into our into our
mission to help more women, and

675
00:48:23.000 --> 00:48:29.119
so we've kind of grown that way. So it's been I kind of sometimes

676
00:48:29.119 --> 00:48:30.559
I explain it to people. I
feel like we're going up Mount Everus with

677
00:48:30.639 --> 00:48:37.760
a toothpick. We're trying to grow
a business with it with very little resources

678
00:48:37.280 --> 00:48:42.440
because we wanted to go back to
the right place and we have limited ability

679
00:48:42.480 --> 00:48:45.599
to access capital because of the organizational
structure we're in. But we've been able

680
00:48:45.639 --> 00:48:51.320
to make it work and it's never
stopped us from saying us to big opportunities.

681
00:48:52.079 --> 00:48:54.559
So again, I love inspiring students
and others to kind of think in

682
00:48:54.639 --> 00:49:00.920
bigger ways and say it's possible to
kind of take the best say of nonprofit

683
00:49:00.400 --> 00:49:07.119
and the best of the business world
and to harness you know, capital markets

684
00:49:07.159 --> 00:49:08.880
to create change and how do you
do that? And you can come up

685
00:49:08.920 --> 00:49:13.079
with a lot of creative ways to
kind of blend those to have a high

686
00:49:13.119 --> 00:49:19.880
impact. Your business document is is
quite impressive. It reminds me that I

687
00:49:19.920 --> 00:49:22.920
probably should have asked you, why
were you a business major at SMU or

688
00:49:22.039 --> 00:49:29.239
communication the journalism major. So no, okay, that's amazing. It's really

689
00:49:29.239 --> 00:49:32.599
even more impressive. Thank you.
I went back and got my master's degree

690
00:49:32.639 --> 00:49:37.719
in international development. But I still, yeah, I've had to learn as

691
00:49:37.159 --> 00:49:40.880
I go, and I've had incredible
advisors. Are board chairs and Kiptendall,

692
00:49:40.960 --> 00:49:45.440
the former CEO and founder of Container
Store, and he kind of was one

693
00:49:45.480 --> 00:49:51.400
of the pioneers of the conscious capitalism
movement with his actual roommate in college,

694
00:49:51.480 --> 00:49:54.719
John Mackie, who started Whole Foods, and they started this idea of businesses

695
00:49:55.199 --> 00:50:00.280
that also care about people and give
back and why he became our board chairs

696
00:50:00.320 --> 00:50:06.039
who said, you'll are joined something
even more incredible. You're creating a business

697
00:50:06.280 --> 00:50:09.440
to give back, not just a
business, creating a business and thinking about

698
00:50:09.440 --> 00:50:14.239
how can I give back also,
which is also incredible. But what we're

699
00:50:14.280 --> 00:50:19.679
trying to create with our new model
is a business that's only purpose is to

700
00:50:19.880 --> 00:50:25.519
give back. That's why it's created
and sort of harnessing capital markets to propel

701
00:50:25.559 --> 00:50:29.760
a mission forward. And it's been
really exciting and that we've just kind of

702
00:50:29.880 --> 00:50:32.679
learned as we go, but had
incredible mentors that have helped us kind of

703
00:50:32.719 --> 00:50:37.320
stink through all of this really well
and really blessed to have that. I

704
00:50:37.440 --> 00:50:42.440
really appreciate that, Right, we
really have to be able to get a

705
00:50:42.559 --> 00:50:46.960
hand up from people who have skills
and abilities and temperaments and qualities that compliment

706
00:50:47.079 --> 00:50:51.239
and extend our own. And I
think that's brilliant that you've been able to

707
00:50:51.320 --> 00:50:54.000
tap such incredible sources to help you
with that. Brittany, that makes even

708
00:50:54.039 --> 00:50:59.079
more sense to me. We're almost
out of time, so I want to

709
00:50:59.119 --> 00:51:01.719
get two more things out of if
I can before we dash one. I'm

710
00:51:02.039 --> 00:51:07.159
really wondering how in the world,
and this is I know it's probably too

711
00:51:07.239 --> 00:51:09.079
much to ask in this amount of
time, but just scaling your business,

712
00:51:09.159 --> 00:51:13.000
I mean you I think you said
something about what did you say, five

713
00:51:13.119 --> 00:51:16.119
hundred or something stores or anyway,
I want to understand how it is that

714
00:51:16.199 --> 00:51:21.280
you've been able to scale this production
to be able to have the impact in

715
00:51:21.320 --> 00:51:24.679
the reach that you've had. Yeah, we're really lucky that we started to

716
00:51:24.760 --> 00:51:29.880
grow, I mean the Newman Marcus
opportunities when we really took off, and

717
00:51:30.079 --> 00:51:31.719
I mean we were growing slow and
steady up till then. I mean it's

718
00:51:31.719 --> 00:51:35.800
really one foot in front of the
other and adding new stores and boutiques every

719
00:51:35.880 --> 00:51:37.840
year. But Newman's really put us
on the map, and we became a

720
00:51:37.920 --> 00:51:42.480
top ten doory brand at Neeman Marcus
in our first season, so that really

721
00:51:42.800 --> 00:51:46.519
propelled us forward and was very exciting. But how we've been able to scale,

722
00:51:46.559 --> 00:51:51.320
So we've built an incredible infrastructure.
You know, I've worked for you

723
00:51:51.400 --> 00:51:54.199
know, ten years to put these
pieces together. And I remember, like

724
00:51:54.320 --> 00:51:59.199
year three or four, there were
some other organizations that started when we did,

725
00:51:59.239 --> 00:52:01.559
and they really gough and I remember
thinking like, gosh, like we're

726
00:52:01.639 --> 00:52:06.119
doing great stuff, Like why isn't
you know, this is just going slow

727
00:52:06.320 --> 00:52:08.320
and it's not you know, taking
off like they are, and they're not

728
00:52:08.480 --> 00:52:14.119
around anymore. And I realized the
reason for that is they grew before they

729
00:52:14.159 --> 00:52:20.159
were ready to grow and before they
had that kind of crucial infrastructure in place

730
00:52:20.320 --> 00:52:22.800
to do it well. And I
think we were really blessed that when we

731
00:52:22.960 --> 00:52:28.800
got the Nieman's opportunity, we had
already you know, we've been on the

732
00:52:28.840 --> 00:52:31.239
ground and you've gone for you know, ten years at that time, and

733
00:52:31.320 --> 00:52:36.159
we were able to build on what
we knew to create an even bigger impact.

734
00:52:37.519 --> 00:52:39.480
Okay, so distribution channel makes a
huge difference. Totally get that.

735
00:52:42.400 --> 00:52:44.599
The next thing I want to ask
you is, you know, when I

736
00:52:44.679 --> 00:52:46.599
think about what you've already done,
You're thirty three years old and you've already

737
00:52:46.639 --> 00:52:52.519
had an incredible impact across the world. Now, but I am curious.

738
00:52:52.559 --> 00:52:54.960
I mean, I'm somebody who's been
investigating how people experience meaning on their work

739
00:52:55.000 --> 00:52:58.360
and their lives for years. I'm
writing a book about that. I host

740
00:52:58.440 --> 00:53:01.480
to show what is it that you
ache to do in the time on the

741
00:53:01.519 --> 00:53:07.480
planet, what's next for you as
you continue all along? I am so

742
00:53:07.599 --> 00:53:10.840
committed to this mission and I would
love to see it grow. And I

743
00:53:10.920 --> 00:53:15.079
mean people ask all the time,
are y'all going to stay in Uganda and

744
00:53:15.840 --> 00:53:17.800
in dallast you know, are you
going to going to grow outside of that?

745
00:53:17.960 --> 00:53:22.239
And I'm so passionate about helping women
start businesses in their own country that

746
00:53:22.360 --> 00:53:27.239
they locally own and run. And
I think we can help do that through

747
00:53:27.440 --> 00:53:30.719
our supply chain and encourage other businesses
to start up and give them buying power,

748
00:53:30.840 --> 00:53:36.800
and you help them get on their
feet and really tap into the global

749
00:53:36.880 --> 00:53:39.480
market. And so I just see
this growing and growing, and I'm committed

750
00:53:39.639 --> 00:53:44.280
to this. And I remember I
had a mentor of mine and Uganda after

751
00:53:44.360 --> 00:53:46.920
the Orphanage project, and we had
learned some hard lessons through that, and

752
00:53:46.960 --> 00:53:50.119
I just said, like, what
am I even doing? I feel like

753
00:53:50.159 --> 00:53:52.000
I'm hurting more than helping. I
was twenty five years old and a little

754
00:53:52.000 --> 00:53:57.079
bit disillusion and he said, Bertie, that's a problem with your generation.

755
00:53:57.280 --> 00:54:00.079
You never stick to something right,
something's hard, and bounce to the next

756
00:54:00.159 --> 00:54:04.599
thing. And he was like,
I challenge you to commit to this country.

757
00:54:05.199 --> 00:54:07.079
You know, you're twenty five now, you've been working here for you

758
00:54:07.159 --> 00:54:10.199
know, six years. What if
what if you committed to this country,

759
00:54:10.360 --> 00:54:15.360
what would you be doing at sixty, sixty five, seventy You know,

760
00:54:15.199 --> 00:54:19.079
what kind of change could you have
been and how much will you have learned?

761
00:54:19.159 --> 00:54:22.840
And and I there's so much value
to that, to committing to something

762
00:54:23.519 --> 00:54:29.639
and continuing to innovate and make it
better and help it grow. And I'm

763
00:54:29.719 --> 00:54:34.079
committed to that and I really see
that as as as my purpose in life,

764
00:54:34.119 --> 00:54:40.960
and and it's my passion talk about
taking constructive criticism while Brittany, that's

765
00:54:42.039 --> 00:54:45.639
fantastic, Okay, Well, I
always like to give my guest, if

766
00:54:45.679 --> 00:54:47.719
you will, a bit of the
last word here. So we're down to

767
00:54:47.800 --> 00:54:51.480
the closure of the show, so
say, you know, in about thirty

768
00:54:51.519 --> 00:54:54.079
seconds here. So knowing this show
is all about helping listeners across the globe

769
00:54:54.079 --> 00:54:58.760
more meaningfully and productively connect with their
work, what would you like to leave

770
00:54:58.760 --> 00:55:01.400
the listeners with today, I would
just say, I mean, again,

771
00:55:01.480 --> 00:55:06.639
I think I've learned this through this
journey, is we are so much more

772
00:55:06.679 --> 00:55:08.320
than we know. The women that
I work with are so much more than

773
00:55:08.400 --> 00:55:13.480
they know. I think every person
who's listening to this, there's so much

774
00:55:13.599 --> 00:55:19.840
inside you and that can change the
world and transform and create. And I

775
00:55:19.960 --> 00:55:22.199
think just dive in, you know, take that risk, you know,

776
00:55:22.360 --> 00:55:28.639
take that first step of faith and
and don't be afraid and stay committed and

777
00:55:28.760 --> 00:55:34.559
persevere, and amazing things can happen. And so I've seen that with so

778
00:55:34.639 --> 00:55:37.440
many people, and again women in
our program who come through some of the

779
00:55:37.519 --> 00:55:44.559
most difficult situations just been sort of
this rebirth where they're you know, unlocking

780
00:55:44.599 --> 00:55:47.840
their potential in the world. And
it's amazing to see and I've experienced that,

781
00:55:47.960 --> 00:55:52.480
and just hope everyone on this radio
show has the courage to do that

782
00:55:52.599 --> 00:55:55.400
as well. Wonderful way to finish. Brittany, I want to thank you

783
00:55:55.519 --> 00:55:59.440
so very much for joining me on
the program. It has been an absolute

784
00:55:59.480 --> 00:56:01.760
privilege to have you here and hear
your story. Thank you, Thank you

785
00:56:01.880 --> 00:56:06.519
so much. If you want to
learn more about Brittany Merril Underwood and the

786
00:56:06.559 --> 00:56:08.599
work she and her team are doing
at the Accola Project, visit their website.

787
00:56:08.719 --> 00:56:14.320
It is Accola Project dot org.
So that's a k O l a

788
00:56:15.199 --> 00:56:20.000
Project dot org. Next week we'll
be on the air with tahar Ali and

789
00:56:20.440 --> 00:56:23.000
hear him about his incredible life story
and his message about failing our way to

790
00:56:23.079 --> 00:56:27.239
success. So see you then.
Remember that workers at least one third of

791
00:56:27.280 --> 00:56:36.719
our life, So let's work on
purpose. We hope you've enjoyed this week's

792
00:56:36.719 --> 00:56:40.480
program. Be sure to tune into
Working on Purpose featuring your host Alice Cortez

793
00:56:40.840 --> 00:56:46.159
every Wednesday at six pm Eastern time
freepm Pacific time on the Voice America Empowerment

794
00:56:46.280 --> 00:56:50.679
Channel. This week, find your
life's purpose at work