Leading in Business for Sustainability in the 2020s

Doing business in today’s increasingly interdependent marketplace on one shared planet calls for conscientious and enlightened leadership. Adherence to sustainable business practices that are economically viable, socially responsible and...
Doing business in today’s increasingly interdependent marketplace on one shared planet calls for conscientious and enlightened leadership. Adherence to sustainable business practices that are economically viable, socially responsible and environmentally friendly is the order of the day. In this episode, we talk with a sustainability and ethics expert about essential high-impact corporate sustainability leadership attributes and how they are being applied by well-known and successful companies to produce profit while tending to the lives they touch.
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There are some people that make their
work just another thing they have to do,
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and there are those that make their
work something that they want to do.
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Welcome to Working on Purpose with your
host Elise Cortes. In our program,
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we provide guidance and inspiration from those
people who have found deeper meaning and
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personal connection to their work life.
It's beyond nine to five. It's working
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on Purpose. Now Here is your
host, Elise Cortes. Welcome back to
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the Working on Purpose Show. Thanks
for tuning in again this week. I'm
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your host, doctor Elise Cortez,
joining you Lai from Dallas, Texas,
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which is home base for me.
If you've been tuning in for a while,
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you know this program as an inspirational
thought leadership platform that advances the conversation
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on living and working with passion,
inspiration, and purpose. I'm committed to
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helping create a world where business and
capitalism are a force for good, constantly
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working to address the immense number of
problems society faces, serving all stakeholders,
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certainly it's employees among them. The
Gallup Organization reports that eighty five percent of
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the global workforce does not want to
go to work on Monday or whenever.
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The ship starts. Let's change that
together and instead make work an enriching part
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of life that ignites passion and expresses
meaningful contribution through inspired leadership that elevates business.
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Betweaking these conversations, I hope you
walk away with something that changes the
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way you think or that you can
merely put to use. Much of the
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content we discuss on this program is
a reflection of the work I do.
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So as you listen, if you
catch a glimpse of anything I can do
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to help, go to my website
at least quotes dot com and use the
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contact me feature to message me at
any rate. I'm glad we're connected,
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and thanks for listening. Now onto
this week's program. With us today is
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David Grayson, Emeritus Professor of Corporate
Responsibility at Cranfield's School of Management, and
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from two thousand and seven twenty seventeen
it was the founder director of the Dougherty
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Center and Professor of Corporate Responsibility.
David is the author of seven books and
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has contributed to a further ten.
His most recent book is All in the
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Future of Business Leadership. With Chris
Coulter and Mark Lee, we'll be talking
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about sustainability and the future at business
Leadership. You joint to today from central
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London where there's eleven pm past his
bedtime. David, welcome to working on
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Purpose. Thank you very much for
having me. You're so welcome and as
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I said, you sound so spry
considering you should be well into your zase,
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So thank you. He'd like it
to be put of the conversation.
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Well, I know a fairmaut about
you, David, because I've been on
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your website, seeing some of your
blogs, of course read your book.
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But our listeners don't know you quite
the way that I do. So let's
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start this way. Since I'm an
identity and meaning researcher, I want to
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start with how you introduce yourself on
your website, which is David Grayson dot
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net. It's a great website,
by the way, it's so Chris,
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but you list yourself as a writer, speaker, advisor, educator, chairman,
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campaigner, human. What a lovely
way to summarize yourself. So would
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you just chime in and just share
what it is that you're up to today
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in presence for yourself for our listeners. Well, this will you like the
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website and one of the things that
I'm personally very passionate about is getting better
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recognition and help for the millions of
people who are looking after a family member
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or a friend. In my country, we think that there's now almost nine
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million written who at any one time
are caring for a loved one. That
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might be an elderly parent, as
I was looking after my mum before she
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died for a number of years.
It may be a partner with a long
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term condition. It may be a
disabled son or daughter or sibling or whatever.
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In America it's well over forty million
people at any one time are caring,
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and particularly right now during the coronavirus
pandemic, the pressures on those family
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and friends for caring for a loved
one are even greater, perhaps because they're
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normal kind of care workers who support
them can't come because they themselves are sick
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or self isolating, etc. So
I'm chair of a UK charity called Cares
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UK. It's part of my volunteering
and so one of the things right now
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that I'm particularly trying to do is
to raise the profile through social media supporting
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the work of our charity staff bilding
a fantastic job, trying to keep information
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and advice getting out to the millions
of UK cares. What a beautiful way
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to start the program, David,
and thank you for your sensitivity about just
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where we are in the world during
this pandemic and sheltering in place. In
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speaking with my friend and colleague Paul
Skinner yesterday, he told me that they're
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in the UK that they're only allowing
people at one time a day for exercise,
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and there's just a lot of restriction
happening. And then when you add
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in the element of caring for someone
else and all of this beyond what you
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need for yourself, it's another level
of strain and being a human. As
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you say, thank you for starting
the show with such a presence and empathy.
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So maybe related to that is one
of the things that you care about
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the most, or maybe some of
the things you care about the most.
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What I want to talk about today, of course, is is your keen
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eye for sustainability David. So first
it's helpful to understand why is this topic
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so important to you? What is
it about this that so grabs your attention
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when that mind of viewers could go
many other places. So I think one
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of the most important challenges for our
world is how will nine to ten billion
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people be able to live at least
reasonably well within the constraints of one planet
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by the middle of our century,
because that's ultimately what we're talking about when
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we talk about ideas of sustainability and
sustainable development. And I'm passionate about the
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positive contribution that businesses large and small
can make as businesses to tackling the issues
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where those are environmental or social or
economic challenges. And I've been working on
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these topics for many, many years, and I'm really keen to get more
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people in business to see the potential
to do good business and also to contribute
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to sustainability. Jeeven, you probably
don't knows about me, because I don't
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know we spoke about it in our
introductory call. But I want to presence
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a couple of things so that you
understand that I also appreciate very much your
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topic. One. I'm from Oregon
here in the United States, which is
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known to be much more of an
environmentally friendly state. So I grew up
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hugging trees and eating granola and loving
every moment of it. And then when
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I moved to Rio de Janeiro,
Brazil in nineteen ninety one, I found
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myself sitting in and among the Rio
earth summits, So I found there were
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people from all over the world that
came to Rio and eighteen ninety one,
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and they were focused on what do
we do about the environment, how do
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we handle this? Such that I
then was motivated to focus my master's thesis
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on the social, economic, and
political impacts that might be affecting the Amazonian
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deforestation. So I just want to
presence that, so you do recognize that
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I do have a keen interest in
this as well, and beyond what it's
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doing, how we've been able to
raise our awareness in this pandemic. This
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has been a part of my focus
for years too, although not to the
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same level and focus as yours.
Right right, It's just interesting. So
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okay, so your book, and
again, what I appreciate about your book
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since I'm writing my own, is
it's very crisp. There's a lot of
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information in there, It's very well
organized, and it's easy to read.
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I think you say somewhere on your
website, David, that you have a
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penchant toward non academic and non difficult
to get through pros. Is that right?
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Absolutely? So I'm not an academic
by background. I was headhunted relatively
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late in life. I was fifty
two when I was approached to go to
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Cranfield, one of our leading business
schools, and was asked to set up
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a center for corporate responsibility. Most
of my career has been very much as
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a practitioner, as a campaigner for
the idea of responsible business and corporate sustainability,
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and so I've very much come up
to all of these issues from how
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can we help people in business to
understand these issues, how can we equip
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them better to be able to do
something positive about it in ways that will
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be good for the business as well
as the society. So I have no
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time for really abduse academic articles which
you have to keep going to the dictionary
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to work out what the heck do
they mean? That I think is the
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complete opposite of what good communications should
be about. And beyond that too,
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Aside from staying in the academic realm
here you also are quite focused on a
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timeline. So one of the things
I found quite compelling about your book,
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David, is that it focuses on
how we address these sustainably sinability problems now
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through twenty thirty. And that's the
data that I learned in your book that
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aligns with major global environmental goals,
including the Paris Agreements and the UN Sustainability
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goals. So help us understand how
they're connected to those goals, how this
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data is connected to those goals well. The nation sustainable development goals, the
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global goals that were set in twenty
fifteen were in fact developed with close collaboration
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from lots of businesses around the world. And I'm one of those people who
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believe very strongly that we only will
achieve the fulfillment or anywhere close to the
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fulfillment of these crucial goals around good
health, around good education, around clean
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energy, and so on, with
the really strong involvement of business. So
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many of us think that the twenty
twenties, even before the current coronavirus pandemic
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and all of the challenges that that
is going to create going forward, even
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before that, the twenty twenties are
going to be a really stretched decade in
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terms of how business needs to step
up to the plate, if you like,
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in terms of the sustainable development goals, and of course part of a
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crucial part of those goals is making
progress on the crucial question of the climate
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emergency. I couldn't agree more with
your statement that business is well positioned to
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really carry that torch. And I
do make mention of that too in my
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book as well, and I see
so much conversation around that here in the
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United States. There's a lot of
conversation, David, through organizations like Conscious
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Capitalism and just Impact, there are
also very much elevating that message. So
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it's I feel like there's a tremendous
momentum that's been raised around all of this
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business being unleashed to really help solve
societal problems. I think that's right.
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And if you take a perspective not
just for the last two or five years,
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but look back over the last ten
or twenty years, then I think
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the recognition of what is business there
for. Yes, of course business has
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to profitably provide goods and services that
people want and need, but the ways
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that goes about doing that, the
ways it treats its employees, how it
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deals with it its suppliers, how
it impacts on the environment. The economists
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have this language about how you internalize
the externalities, in other words, the
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polluter must pay. We have to
get across the idea that business must be
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part of the solution to these really
big challenges. Otherwise I think I don't
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wish to sound to doom laden,
but otherwise we are going to face some
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really really sticky future. Well,
in addition to yes, well, I
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completely agree with what you're saying that
the polluter must pay. And the great
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thing about it, and this is
me channeling doctor Raj Sosodia, who is
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the co founder of the Conscious Capitalism
Global Movement, who was on earlier this
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month. You know, business is
extremely well positioned to be able to do
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that because of its vast ability to
harness its resources in terms of humans as
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well as economic resources. And so
why not? Why not? Absolutely?
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And the exciting thing is that there
is a twelve trillion dollar business opportunity if
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businesses across the world can contribute to
the achievement of the sustainable development goals.
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So this is not just the right
thing to do, this can be the
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profitable thing to do as well.
And I think increasingly a lot of employees
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recognize that and want to work for
companies that are taking these issues seriously and
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the finding profitable ways of doing so. Absolutely, and again we're very much
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lockstep here on this, David,
Now going back to your book. One
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of the things that I thought was
quite interesting as a researcher myself is that
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you say the book was inspired by
collective wisdom and also through the respondence to
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the Globe scan Sustainability Leader Survey,
which I'm ENVSLF because it sounds like,
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if I heard this writer read this
right, you've been able to have access
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to this since nineteen ninety seven,
Is that right? Absolutely? And in
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the field which is barely twenty years
old, having twenty years worth of longitudinal
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data is very, very valuable.
Glow Scanner Sustainability came together back in nineteen
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ninety seven to start doing a survey
of global experts in corporate sustainability, so
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people inside businesses, people in the
media, in civil society, in regulators,
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in academia and soult and ever since
nineteen ninety seven, every year these
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two organizations have asked a series of
questions to several thousand experts across the world
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in global corporate stainability, ask them
about who they think are the leading companies.
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And what is fascinating is the way
in which the different companies were regarded
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as being leaders at different points through
that twenty year time horizon. So in
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at the end of the nineteen nineties
when the survey began, you had some
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companies like at three a M.
And actually some of the big oil companies
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like Shell and BP who were regarded
then as being leaders because they were amongst
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the early companies identifying systematically the material
impacts that they had. Over time,
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of course that's shifted as we got
a better understanding of what we really mean
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by by sustainable business. But we
have this incredibly valuable resource of the Globe
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scan Stability Leaders Survey as the starting
point. My two co authors Chris and
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Mark that you referenced earlier, they
run respectively, GlobeScan and Sustainability. So
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that's the connection. Wonderful and what
you said there, So this is an
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ongoing stream of information or a survey
response you're getting from them. Yes,
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okay, yes it is. So
the twenty twenty survey goes into the field
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next month and who answer is this? Who did you said earlier? But
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the people who answer this are people
working in corporate sustainability in large companies across
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the world, but also people who
are teaching these issues in universities and business
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schools, people who are working in
NGOs, in civil society across the world,
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as well as some regulators, people
in the public sector, and also
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in the media covering business and society. So it's a real wisdom of the
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crowd, but the informed crowd quite
like the company you keep. And on
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that note, let's grab our first
break. I'm your host, doctor Earles
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Cortez. We're on the air with
David Grayson, who is the Emeritus Professor
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of Corporate Responsibility at Cranfield School of
Management. He's the co author of All
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in the Future of Business Leadership.
He joined it today from Central London.
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We've been talking a bit about how
he got interested in sustainability. After the
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break, we're going to dive a
little bit deeper here and get you more
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into the concept itself and how you
can get involved. Stay with us,
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we'll be right back. Alise Cortes
is a speaker and engagement and development catalyst.
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She designs and delivers professional development,
leadership and engagement workshops and can bring
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her expertise to your organization. She
will help ignite meaningful development within your workforce
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that will increase employee engagement, performance
and retention. To learn more or to
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invite Elise to speak to your organization. Please visit her at www dot Elise
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Coortes dot com. She would welcome
the opportunity to help get your employees working
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on purpose. This is working on
Purpose with Elise Cortes. To reach our
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program today, send an email to
a lease Alise at Alisecortes dot com.
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Now back to working on purpose.
Thanks for staying with us, and welcome
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back to working on purpose if you're
just joining us. My guest is David
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Greson. He's the emeritus Professor of
Corporate Responsibility at Cranfield School of Management,
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and from two thousand and seven to
twenty seventeen who was the founder director of
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the Dohui Center and Professor of Corporate
Responsibility. He's the author of seven books
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and has contributed to a further ten. His most recent book is All in
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the Future of Business Leadership. I'm
your host Alis Cortes. So, David,
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before we get further in, now
that we've had a chance to presence
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a little bit of conversation about sustainability, I think about this time we should
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actually talk about what do we mean
by corporate sustainability. So you say in
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the book, a corporate company's delivery
of long term value and financial, environmental,
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social, and ethical terms which you
say, I think aligned with the
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definition of the United Nations Global Compact. But is there a simpler way to
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describe this term. So essentially,
it is about minimizing the negative social and
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environmental and economic impacts that the business
has and also looking to maximize the positive
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social and environmental and economic impacts of
the business. So this is very much
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about value e creation. It is
about profits through the way in which you
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find solutions to the problems of people
and planet. Now that is I like
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that better, David. Let's go
with that. Okay, I just like
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that. And before we go to
the next one, let me just grabe
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a quick question from Darla. She's
inquiry minds want to know. She's in
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the chatroom. She wants to know, David, how did you find the
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time to write so many books?
And how long does it take to write
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a book? Anyway? Oh gosh, well, each one was different.
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I've had some super co authors on
most of the books, including particularly christ
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and a Mark on all In.
And I mean, I think if you
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if you see that this is a
way of spreading ideas, spreading the word,
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then it is something which is important
to try and do. I agree.
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That's why I'm working on mine too, and it is. I hope
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it gets easier as time goes on
day. But that's all I have to
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say as first one, and the
crucial things are to establish, as with
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any other activity, So what's the
purpose of what you're doing? So what
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is the objective that you have with
this book? Who's the target audience?
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And critically, what do you want
them to think and feel and above all
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do as a result of reading the
book. If you can sort all that
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out, then obviously there's the hard
slot doing all the research, pulling everything
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together, and then writing it and
rewriting it. And did I mention rewriting
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it? What I'm doing all in
the writing phase actually scarily only took six
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weeks, but that was incredibly intense, and every chapter went through at least
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seven redrafts during that time. But
that was possible because we've done so much
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discussion and research amongst ourselves and with
a whole variety of company people beforehand.
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Well, that certainly helps me.
I hope it does you too, Darla,
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So thank you for asking the question. Okay, so let's go back.
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One of the things that you see
in your book that's also quite compelling.
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This is only, as you say, a twenty year industry. So
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you describe three errors in the book
relative to sustainability, Will you describe them
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for us? Yes? Indeed,
so we think the first few years it
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was really about harm reduction, about
companies looking to see how can we reduce
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our negative social and environmental and economic
impacts. And then around two thousand and
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four two thousand and five you started
to have some companies looking much more strategically,
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how do we integrate with our core
business strategy, not just in terms
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of risk mitigation and reduction, but
also looking for new business opportunities. So
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how we start to see more of
an alignment with the business strategy. And
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most recently, we think that companies
are now starting to think, at least
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the leading ones, much more fundamentally
about purpose and we see this as therefore
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the purpose driven era. Okay,
now then there's the regenerator era, which
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is what we're coming into now.
Yes, so we think that potentially in
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the next decade or so, that
if what we are saying is right about
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the ways in which businesses will have
to adapt to the external forces that are
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out there. So the challenges of
the systemic risks to the financial system and
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to business from climate change and biodiversity
loss, the systemic risks to business and
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the financial system from hyper global inequalities. Then we do believe that we may
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well see and this is our kind
of working shorthand shorthand at the moment,
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I was on a call with my
two co authors only yesterday where we were
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exploring what we were going to do
next in terms of starting to flesh out
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more of our understanding of what the
next era might look like. But to
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be very clear, we're only at
the foothills in terms of a relative small
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number of companies yet really rethinking and
defining what is our core purpose when you
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talk about regenerative really quick, I
don't want to take too much time on
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this because we have so much more
to cover. But what I think about,
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David, is what seems to be
happening right now in the smack dab
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middle of this pandemic is since we
are we're not doing business the way that
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we normally do. The factories aren't
necessarily working the way that they were in
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the past. I'm hearing reports about
being able to see fish in the venice
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canals that the pollution level in Los
Angeles and China is such that the air
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is actually very vastly different in how
it looks, behaves, and is breathed.
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Do you know anything about this?
I've been seeing those reports too,
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at least, but it seems to
me the challenge is how do we get
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those kind of positive things without all
of the negativity associated with the global shutdown?
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Right, So the regenerative approach has
to be so much more creative than
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this absolute kind of lockdown that so
much of the world is currently experiencing.
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But what it does show us is
when we recognize a really intense, extreme
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crisis, then humankind can move at
incredible speed and scale. So I guess
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the question that many of us are
already thinking about in the context of building
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back better after the pandemic, what
are the things that we will need to
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be doing differently in order to achieve
Yes, that better air quality, that
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better quality of water, and so
on, but without the kind of lockdown
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that we've had to have for this
pandemic, right absolutely. And two that
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in maybe this will help us learn
more here Because I know Kyle's aren't in
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the chat room. He wants to
hear more about how we can find the
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right solutions, and I think we
can address that as we go on with
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some other other planned content. But
I want to know personally more about the
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circular economy and the clothes look to
business. I don't know. I've heard
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those terms, but I don't really
know what they mean. Okay, So
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many people describe the kind of the
current economic model as being a linear model.
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In other words, you take,
you take out of the ground,
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you make, you manufacture things,
so take make, and then you use,
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and then you simply throw away.
And that's the kind of the linear
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economy that we have been in in
many parts of the world for the last
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few decades. The circular economy,
by contrast, is where there is much
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more reutilization of products, much more
re using of parts in the manufactured goods
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and and so on, so much
less waste. So how do you How
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does say, a major retailer reduce
its food waste? How does a manufacturer
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reduce its waste to landfill? Those
are the kind of the practical elements of
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circle economy. Of course, it's
it's much more creative, it's much more
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exciting than that, because it's about
how you redesign products from stratch how you
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work with your supply chain to come
up with very very different ways of making
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things. So, if we take
a company that's not too far away from
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from from where you are in in
in in Texas, you have a company
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which is a great American success story
called Interface, the floor coverings business started
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by the late great Ray Anderson back
in the nineteen seventies in the state of
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Georgia. He built a billion dollar
business and then twenty years into the business,
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realized that in fact, the way
he was doing business was simply not
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sustainable, and literally, almost overnight, having read a book and realizing there
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was a different way of business,
he committed Interface to a different business strategy,
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a different business model that would be
much more regenerative and thinking much more
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about how to be much more sustainable. So there are interesting examples already there,
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including in the US, which show
how the circle economy can work in
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practice. That is so exciting to
me to hear that, David, that's
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so exciting, and that might get
us to our next thing, which maybe
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can help Kyle with his question.
I wanted you to share briefly. I
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mean, your book is treated us
very very very distinctly, But I want
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to talk about the five attributes that
you say underpin the current best practices and
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leading companies and represent the essential qualities
for corporate sustainability and leadership now through twenty
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thirty and you list them as purpose, plan, culture, collaboration, and
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advocacy. Will you share a little
bit about each one of those for us,
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presence them for us? Yes.
Indeed, So, in addition to
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having the twenty years worth of the
Globe Scan Sstability Leaders Survey as the basic
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foundation for all in we went to
interview people who were running the companies that
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were regarded as leaders in sustainability at
the time that they were regarded as the
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leaders. So we didn't just interview
all current CEOs or all current chief finance
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officers or company chairmen or chief sustainability
officers today, but people who were running
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those businesses when they were regarded as
leaders. So we had the privilege of
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talking to some fifty business leaders in
different parts of the world, and we
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drew on also their insights, their
expertise, not just what they had done,
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but what they thought was now needed
as well. And from all of
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all of that, from the experience
that my co authors and I've had with
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many different companies around the world.
We pulled together what we think are these
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five critical attributes. So you will
be pleased to know at least that it
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starts with purpose. I am,
this is the purpose of the business.
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One of the companies that we looked
at in some detailed Unilever, the g
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fast moving consumer goods company. And
what's particularly interesting about Unilever is the way
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that they took their original purpose from
the eighteen eighties, which was to make
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cleanliness commonplace, and they brought that
up to date into the twenty first century
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and said their purpose now is to
make sustainable living commonplace, so brilliantly echoing
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back to their very strong heritage and
their founding purpose. So we think that
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the foundation attribute for going all in
is having a purpose which is authentic.
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So people inside and outside the business
have to be able to see that what
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they experience of that business corresponds to
the purpose as defined. So it has
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to be authentic. It needs to
be inspiring, because otherwise why on earth
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do you have it? And it
has to be practical, actionable, So
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it needs to help companies and particularly
company boards and management teams to take the
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really tough decisions. And I think
what is interesting now is the way in
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which you have, say the companies
which are going for B corp status,
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the b lab movement, where those
companies are looking very particularly at having a
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purpose which addresses the interests and the
needs of different stakeholders. So that's the
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foundation attribute around purpose. The second
thing, of course, it's no good
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at having a great purpose if that
doesn't then translate into what the company actually
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does. So is there a really
comprehensive sustainability plan or strategy that covers not
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just the core business itself, but
also extends into its supply chain, and
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we think in the future increasingly will
also extend the other part of the value
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chain in terms of engaging customers as
well. So if you want some interesting
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examples of really comprehensive plans around sustainability, in my country, the retailer Marks
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and Spencer with their Plan A for
sustainability because there is no Plan B when
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it comes to sustainability, or companies
in the States like Walmart with the way
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in which they've set some really ambitious
targets around their Project Gigaton around carbon strategy.
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Those are practical examples of these kind
of comprehensive plans, and increasingly the
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effective plans or strategies are those which
correspond to the overall corporate strategy. So
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it's not a matter of having the
sustainability plan or strategy on the one hand,
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but in fact the core business strategy
being something very different. Again,
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to take the Unileva example, it's
taken them ten years from when they first
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launched the Unilever Sustainable Living Plan back
in twenty ten that this year they now
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are saying that they are bringing them
the course strategy of Uniliva and that sustainable
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living plan into a single overall or
strategy. So inspiring. David, if
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I if I can stop you for
just a second, I want to treat
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the other three, but we do
need to grab our last break, so
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hold that spot for just a moment
if we can. I'm your host,
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Alis Cortez. We're on here with
David Grayson, who is the Emeritus Professor
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of Corporate Responsibility at Cranford School of
Management. He's the co author of All
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in the Future of Business Leadership.
He joined us a day from Central London
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after the raak. We'll talk more
about those three of their attributes that he
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started speaking about Stay with us,
We'll be right back. Alise Cortes is
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a speaker and engagement and development catalyst. She designs and delivers professional development,
396
00:35:07.639 --> 00:35:12.760
leadership and engagement workshops and can bring
her expertise to your organization. She will
397
00:35:12.760 --> 00:35:17.320
help ignite meaningful development within your workforce
that will increase employee engagement, performance and
398
00:35:17.440 --> 00:35:22.440
retention. To learn more or to
invite Elise to speak to your organization,
399
00:35:22.559 --> 00:35:28.480
please visit her at www dot elisecortes
dot com. She would welcome the opportunity
400
00:35:28.519 --> 00:35:38.440
to help get your employees working on
purpose. This is working on Purpose with
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00:35:38.480 --> 00:35:44.119
Elise Cortes. To reach our program
today, send an email to a lease
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00:35:44.440 --> 00:35:57.480
alic at elisecortes dot com. Now
back to working on purpose. Thanks Christine
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with us, and welcome back to
working on purpose. If you're just tuning
404
00:36:00.360 --> 00:36:04.320
in, my guess is David Grayson, the emeritus Professor of Corporate Responsibility at
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00:36:04.320 --> 00:36:07.400
Cranfield School of Management. Also from
two thousand and seven to twenty seventeen,
406
00:36:07.519 --> 00:36:13.840
he was the co founder director of
the Dohees Center of Professor of Corporate Responsibility.
407
00:36:14.199 --> 00:36:15.960
David is the author of seven books
and has contributed to another ten.
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00:36:16.320 --> 00:36:20.920
His most recent book is all in
the Future of Business Leadership. I'm your
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00:36:20.920 --> 00:36:23.480
host, Alis Cortes. So before
the break, David, you helped us
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00:36:23.559 --> 00:36:29.599
understand purpose and plan of the five
attributes that underpin current best practices and leading
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00:36:29.599 --> 00:36:34.360
companies. Talk to us next about
culture, would you please? Well,
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00:36:34.400 --> 00:36:37.239
before I do that, I'm just
looking in the break at least at some
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00:36:37.320 --> 00:36:43.719
of the questions coming in now,
just picking up both the questions that come
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00:36:43.800 --> 00:36:49.880
from Kyle and from Todd. Todd, yes, because I think these are
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very relevant to understanding how a sustainability
plan or strategy really works in practice.
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00:36:55.000 --> 00:37:01.280
Because if you are a mining company, then your impacts are going to look
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00:37:01.400 --> 00:37:07.760
very different to the impacts of a
big bank or to a big high tech
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00:37:07.840 --> 00:37:14.320
company. So the crucial thing is
to do the really tough work to identify
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00:37:14.400 --> 00:37:20.280
what are the most material social,
environmental and economic impacts that our business has.
420
00:37:20.599 --> 00:37:24.880
And similarly, the impacts may look
very very different if you are doing
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00:37:24.960 --> 00:37:34.239
business in a low income company country
in say Africa or Asia, versus doing
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00:37:34.280 --> 00:37:39.199
business primarily in a high income country
like Northern Europe or North North America.
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00:37:39.360 --> 00:37:45.079
So that's a very important part of
getting an effective plan or strategy sustainability.
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00:37:45.199 --> 00:37:52.239
But going on to culture, I
realized in fact that culture is not something
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00:37:52.519 --> 00:37:59.800
that in my kind of world of
corporate sustainability and responsible business I given enough
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00:38:00.039 --> 00:38:04.960
attention to in the past, and
that was clearly a real mistake on my
427
00:38:05.079 --> 00:38:09.159
part. And I think culture the
way we do business around here, is
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00:38:09.320 --> 00:38:16.480
so critically important again for really successfully
embedding sustainability, and we think and the
429
00:38:16.519 --> 00:38:22.119
way we describe it in all in
is that there are four really important dimensions
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00:38:22.360 --> 00:38:29.519
of having a sustainable culture. It
starts, as companies like Nike have shown
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00:38:30.440 --> 00:38:37.079
with the idea that innovation is sustainability. Sustainability equals innovation. It's a fundamental
432
00:38:37.360 --> 00:38:43.719
stage gate for all of the innovation
of the organization. A second critical dimension
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00:38:43.719 --> 00:38:50.760
of a sustainable culture is that it
is genuinely engaging and empowering. So not
434
00:38:50.880 --> 00:38:58.400
only do employees have the training and
the sense of permission to take the initiative
435
00:38:58.440 --> 00:39:04.960
to come forward with their own ideas
and suggestions and projects around sustainability, but
436
00:39:05.119 --> 00:39:08.000
they know that they will be encouraged
to do that. So it's a combination
437
00:39:08.960 --> 00:39:15.320
of the top down leadership from board
and senior management team in terms of setting
438
00:39:15.679 --> 00:39:21.239
a strategic direction. Link back to
the business purpose, but it is also
439
00:39:22.199 --> 00:39:30.840
a company a culture where there is
genuine bottom up engagement and enthusiasm to bring
440
00:39:30.920 --> 00:39:37.920
forward ideas. Other aspects of a
successful sustainability culture are that there is a
441
00:39:38.039 --> 00:39:47.360
very strong sense of ethics and responsibility. People are inculcated, so it becomes
442
00:39:47.719 --> 00:39:54.480
very natural to understand how the organization
expects and wants them to behave So there's
443
00:39:54.639 --> 00:40:00.360
a clarity about what are the kind
of a north style the values of of
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00:40:00.400 --> 00:40:07.239
the organization that's reinforced time and time
again. And the other aspect we think
445
00:40:07.280 --> 00:40:13.360
of a sustainability culture is that it
is open and accountable and transparent, not
446
00:40:13.440 --> 00:40:19.119
just in terms of sharing information about
where it sources from, where its supplies,
447
00:40:19.199 --> 00:40:22.440
factories are, and what are the
conditions that they expect in those factories
448
00:40:22.440 --> 00:40:28.039
and so on, but also it's
open in the sense of being humble enough
449
00:40:28.840 --> 00:40:34.440
to understand that even a giant,
multinational global business doesn't have all of the
450
00:40:34.480 --> 00:40:38.800
answers around sustainable development, and it
needs to work in collaboration and partnership with
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00:40:38.880 --> 00:40:43.639
lots of others, both inside and
outside the company. So those are the
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00:40:44.360 --> 00:40:47.960
kind of what we think of the
crucial dimensions of a sustainable culture. And
453
00:40:49.000 --> 00:40:52.599
then what really surprised us, And
it wasn't part of the interview schedules when
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00:40:52.639 --> 00:41:00.079
we're interviewing all of these CEOs and
company chairmen and chief finance officers and chief
455
00:41:00.119 --> 00:41:07.400
sustainability officers. But I do think
we did any interview for all in where
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00:41:07.400 --> 00:41:12.559
the people we interviewed didn't talk about
the importance of being able to work in
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00:41:12.639 --> 00:41:19.599
collaboration with other businesses, sometimes with
first competitors, with other parts of society,
458
00:41:19.679 --> 00:41:24.079
with NGOs, with social enterprises,
sometimes with academia, and so to
459
00:41:24.239 --> 00:41:32.800
work very often through industry associations to
come up with solutions around sustainability. So
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00:41:34.639 --> 00:41:40.079
the importance of collaboration, of working
in partnership. I know many of us
461
00:41:40.239 --> 00:41:46.400
grew up and did MBAs and so
on with this idea of porter's competitive advantage
462
00:41:46.440 --> 00:41:50.920
and so on. But I think
in the twenty first century, and you
463
00:41:51.000 --> 00:41:57.039
had Paul Skinner and other Brita on
your program a while ago talking about his
464
00:41:57.079 --> 00:42:00.320
book Collaborative Advantage. Indeed I did. That's how I found you. In
465
00:42:00.360 --> 00:42:07.239
fact, thank you exactly Alongside confessional
advantage, there is the importance of this
466
00:42:07.599 --> 00:42:16.239
collaborative advantage and having both a skill
set and a mindset that looks for where
467
00:42:16.280 --> 00:42:21.760
we could work together, where that's
something like the sustainable apparelled coalition, for
468
00:42:21.760 --> 00:42:29.719
instance, between a lot of the
big companies working in the fashion industry and
469
00:42:29.760 --> 00:42:34.480
the footwear industry and so on,
or whether it's the sustainable shipping initiative,
470
00:42:34.599 --> 00:42:37.239
or whether it's a sustainable tire initiative, et cetera, et cetera, et
471
00:42:37.239 --> 00:42:44.400
cetera. Well, my earlier books
was actually on the evolution of corporate responsibility
472
00:42:44.440 --> 00:42:47.039
coalitions around the world with a good
friend, Jane Nelson, who's at the
473
00:42:47.039 --> 00:42:52.159
County School of Government in Harvard,
And what we said in that book was
474
00:42:52.239 --> 00:42:59.000
that we thought the future was going
to be much more around issue specific coalitions
475
00:42:59.239 --> 00:43:04.159
and sect specific coalitions. And my
goodness, in the last decade hasn't that
476
00:43:04.320 --> 00:43:09.400
happened in space. And the last
thing that we identified, and it's probably
477
00:43:09.400 --> 00:43:16.079
the newest of these attributes, is
what we called advocacy, speaking out and
478
00:43:16.159 --> 00:43:21.920
speaking up for sustainable development and social
justice. And we think this is different
479
00:43:22.119 --> 00:43:29.440
to old fashioned business lobbying, which
might be quite short term, quite immediately
480
00:43:29.480 --> 00:43:35.599
self interested. We think this advocacy
is taking a longer term perspective. So
481
00:43:35.639 --> 00:43:37.880
it's a kind of focus on capitalism
for the long term, if you like.
482
00:43:38.639 --> 00:43:45.239
And it is in fact recognizing what
are the kind of changes in public
483
00:43:45.280 --> 00:43:51.639
policy, in public behaviors which are
needed in order to get more sustainable development.
484
00:43:51.800 --> 00:43:57.400
And whereas in the past the company
could be a leader if it was
485
00:43:58.079 --> 00:44:02.760
making progress on one or maybe two
of those attributes, what is now required
486
00:44:04.199 --> 00:44:08.360
is for a company to work on
all five of those attributes because they reinforce
487
00:44:08.440 --> 00:44:14.440
each other and you can't really make
much progress on one without having those other
488
00:44:14.760 --> 00:44:20.559
attributes in play as well. Very
very nicely shared David, Thank you that
489
00:44:20.719 --> 00:44:24.800
essentially, listeners, what he's done
for your your delight is he's gone through
490
00:44:24.840 --> 00:44:29.480
the bulk of that book by sharing
what he just shared. So I real
491
00:44:29.519 --> 00:44:32.480
treat David, thank you for treating
it the way that you did. So
492
00:44:32.519 --> 00:44:36.280
we're getting very close to running at
a time I want to hit one more
493
00:44:36.440 --> 00:44:39.840
question from you because I know it's
important to you, and that is you.
494
00:44:40.360 --> 00:44:45.480
I know you're very much interested in
where the link between purpose and ethics
495
00:44:45.559 --> 00:44:50.199
are and I saw that you posted
an article on your blog about doing business
496
00:44:50.239 --> 00:44:57.119
ethically in the Coronavirus Times. Why
this particular crossover being so important to you.
497
00:44:58.280 --> 00:45:04.280
Well, I did, and you
can read the blog on David Grayson
498
00:45:04.280 --> 00:45:07.920
dot net, but you can also
find it on the website of the Institute
499
00:45:08.079 --> 00:45:14.320
of Business Ethics, which is an
organization that's been going now for nearly forty
500
00:45:14.440 --> 00:45:20.000
years and champions the idea of doing
business ethically. And another of my volunteering
501
00:45:20.159 --> 00:45:28.039
activities is that I'm the volunteer chair
of the board of that organization as well,
502
00:45:28.639 --> 00:45:37.000
and we're trying to get businesses to
understand and to implement good ethics as
503
00:45:37.039 --> 00:45:45.199
a core of their organizational culture.
So I think that culture and purpose and
504
00:45:45.239 --> 00:45:51.599
ethical culture and purpose aren't two parallel
tracks, absolutely interrelated and the one that
505
00:45:51.679 --> 00:45:54.880
helps to reinforce the other. M
hmm. I completely agree with that,
506
00:45:55.000 --> 00:46:00.920
David. And to that end,
I want to also back to alignment.
507
00:46:00.559 --> 00:46:05.840
As you know, I have an
interest in helping individuals align with the organizational
508
00:46:05.840 --> 00:46:07.880
purpose, and I think you have
a fascination interested in that as well.
509
00:46:08.360 --> 00:46:14.559
What is your take on that?
So I think the really successful organizations,
510
00:46:15.119 --> 00:46:17.239
and funny enough, I was doing
my homework as well, at least because
511
00:46:17.239 --> 00:46:22.599
I was looking at some of your
recent talks and things, and I so
512
00:46:22.800 --> 00:46:30.280
agree with you about the importance of
really being able to inspire people to feel
513
00:46:30.360 --> 00:46:35.519
that they want to go to work
rather than oh my goodness, it's it's
514
00:46:35.559 --> 00:46:42.000
the start of another working week,
etc. So we are completely in agreement
515
00:46:42.079 --> 00:46:46.320
on the importance of that, and
I think great leadership helps people to see
516
00:46:46.920 --> 00:46:52.639
how what they are contributing can make
a positive difference. And if you go
517
00:46:52.760 --> 00:47:00.360
back to some of the really interesting
ways in which people understand what made debates
518
00:47:00.440 --> 00:47:02.719
us, people like Daniel Pink with
his book Drive, where he talks about
519
00:47:02.760 --> 00:47:09.239
the importance of mastery and autonomy,
but crucially also feeling it's for a purpose,
520
00:47:10.679 --> 00:47:17.239
yes, and having that kind of
link between what is this company trying
521
00:47:17.239 --> 00:47:23.159
to do and why this matters to
the individual. That's why I'm so excited
522
00:47:23.239 --> 00:47:30.559
about the power of social entrepreneurs,
people inside large organizations who are creating value
523
00:47:30.599 --> 00:47:36.079
for the business but also having a
positive impact on society, taking the initiative,
524
00:47:36.360 --> 00:47:39.800
coming up with new products and services, new business models, job crafting
525
00:47:40.079 --> 00:47:45.440
to do that. I think that
is part particularly of what many younger people
526
00:47:45.440 --> 00:47:49.920
in business want, but I think
it's also something that those of us who've
527
00:47:49.920 --> 00:47:54.360
got a few more years on the
plot also think matters as well. Yeah,
528
00:47:54.480 --> 00:47:57.880
well, and I stand for helping
to greater world. Will we get
529
00:47:57.880 --> 00:48:00.480
to do that? So I'm so
thrilled. We're a lot, and here
530
00:48:00.519 --> 00:48:02.960
we are toward the end. David
already want to give you the last word,
531
00:48:04.400 --> 00:48:07.079
saying about thirty seconds, what would
you like to leave a listeners with
532
00:48:07.119 --> 00:48:16.119
today? I think the really important
thing is to understand what is your own
533
00:48:16.159 --> 00:48:22.360
purpose and so I'm a great fan
of the Japanese model of ikey guy.
534
00:48:24.079 --> 00:48:30.239
How do you go about identifying what
is your personal purpose or purposes? And
535
00:48:30.280 --> 00:48:37.920
then how can you find a way
of aligning that purpose with the purpose of
536
00:48:37.000 --> 00:48:43.800
your employer. I think that is
really my kind of homework to all the
537
00:48:43.840 --> 00:48:49.159
listeners. If I may be selling
boulders as to suggest what might be a
538
00:48:49.199 --> 00:48:52.400
follow up from this program. Fantastic
David. In fact, we did cover
539
00:48:52.480 --> 00:48:59.320
Ikigai a few months ago with Justin
Barnes from the UK, so like minded
540
00:48:59.400 --> 00:49:01.559
still, David, thank you very
much for joining us with that wicked,
541
00:49:01.639 --> 00:49:06.800
smart mind of yours and your heart
committed to making the world sustainable. Thank
542
00:49:06.840 --> 00:49:08.840
you so much for that. My
pleasure, all the best. If you
543
00:49:08.840 --> 00:49:12.880
want to learn more about David Grayson, the work he does on sustainability and
544
00:49:12.920 --> 00:49:16.119
ethics, or his seven books.
Visit his website. It's David Grayson dot
545
00:49:16.199 --> 00:49:22.159
net. That's David g. R
a Yson dot net. Last week,
546
00:49:22.159 --> 00:49:24.119
if you missed the live show,
you can always catch your recorded podcast.
547
00:49:24.199 --> 00:49:29.039
We were on the JP lequeur of
Brand Foundations and the New York City Chair
548
00:49:29.079 --> 00:49:31.599
of Conscious Capitalism. We were talking
about the silver lining we both see in
549
00:49:31.639 --> 00:49:36.159
the COVID nineteen pandemic. Next week, we'll be on the air with Linda
550
00:49:36.159 --> 00:49:38.760
Crompton, who's president and CEO of
Leadership Women. Will be talking about what
551
00:49:38.760 --> 00:49:43.679
she and her organization are doing in
response to the COVID pandemic to change how
552
00:49:43.679 --> 00:49:46.119
they offer programs to their members and
stay relevant and useful during this change,
553
00:49:46.119 --> 00:49:49.880
and how they do their business.
See you there. Remember that work is
554
00:49:49.880 --> 00:49:57.639
at least one third of our lives, So let's work on purpose. Well,
555
00:49:57.639 --> 00:50:00.119
we hope you've enjoyed this week's program. Be sure to tune in to
556
00:50:00.280 --> 00:50:06.880
Working on Purpose featuring your host Alis
Cortes, each week on the Voice America
557
00:50:06.960 --> 00:50:10.639
Empowerment Channel. This week, find
your life's purpose at work





















































