Sept. 16, 2020

LeaderQuips: Bite-Sized Lessons for Impact

Show Notes
Transcript

Having studied and practiced leadership for 30 years, Jeff Lovejoy is on a mission to package and share everything he’s learned. And he’s doing so in digestible “bite-sized” or “jellybean-sized” chunks called “quips.” This episode surveys some of the more salient points he believes are especially important to lead and motivate people in today’s purpose economy and pandemic times.

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What's working on purpose anyway? Each
week we ponder the answer to this question.

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People ache for meaning and purpose at
work, to contribute their talents passionately

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and know their lives really matter.
They crave being part of an organization that

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inspires them and helps them grow into
realizing their highest potential. Business can be

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such a force for good in the
world, elevating humanity. In our program,

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we provide guidance and inspiration to help
usher in this world we all want

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working on purpose. Now Here is
your host, Doctor Elise Cortes. Welcome

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back to the Working and Purpose Program. Thanks for tuning in again this week.

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I'm your host, Doctor Elise Cortes, join you live from Dallas,

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Texas, which is home base for
me. You've been tuning in for a

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while. You know this program as
a thought leadership series that enlightens and inspires

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listeners with insights from distinguished business leaders
and subject matter experts. Our conversations are

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designed to make you think, inspire
you to reach ever higher, to cultivate

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your best, and take an enlightened
approach toward leadership and business. Before we

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get in today's conversation, I've got
two announcements for you. The first one

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is that my book Purpose Since Purpose
Ignited, How Inspirational Leaders Ignite passion and

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in elevay Cause is due out on
November seventeenth. You can pre order it

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now on Amazon. It was so
fun to get this thing done. The

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second thing I want to announce and
share with you is that I've launched a

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new platform and an e learning platform
called Gusto now and it's really designed to

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be a growth and transformation platform for
leadership and professional development. And I'm doing

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courses in English, Spanish and Portuguese. Love It's so fun now. Unto

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this week's program with us today is
Jeff Lovejoy. He's a professional, passionate

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sales leader committed to doing whatever it
takes to excel through influence. He's the

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creator of the Leader clips Leader Equips
platform, which we'll be talking about today,

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and he joins today from Dallasto exss
Jeff, Welcome to Working on Purpose.

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Thank you, doctor Court. It's
great to be here. So fun.

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Well, we first have to tell
the really fun story of how it

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is that we met. Right,
It is a fun story, so listeners

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and viewers catch this. I was
sitting in a restaurant slash bar one weekday

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night, at probably five or six
o'clock at night, I had just finished

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doing a tango dance lesson and it
was just high and feeling great about life,

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et cetera. Dropped into this fun
place that I like to go to,

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Cold Matchbox, and I was sitting
at the bar and I happened to

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notice this couple next to me chatting
very meaningfully connected in a way that they

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were engaged in enjoying each other.
And my first thought was, hmm,

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they must be on a date.
And then as the conversation continued and I

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just kept stretching my ear over to
hear it, listen to more, I

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happened to notice that she was wearing
a ring. I thought, Oh,

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my gosh, no way they're married. Can't be. There are two they're

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enjoying to They're enjoying each other way
too much. And then I noticed he

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had a ring. And so they
were about ready to leave it. I

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think the bill was paid and their
glasses of wine were empty, and at

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that point I opted to say,
hey, I just wanted to acknowledge,

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and I told them the story of
what I just told you that I couldn't

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believe that they were actually married,
and it turns out they had been married

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I think for something like fifteen years
and had had a really rough weekend and

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we're here together and just kind of
decompressing, and it was so great to

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be able to meet you that way. And then we happened to talk and

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I said something about having this thing
called a radio show, and you're like,

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oh, that's so great. I
love leadership. You should be on

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it. And that is how we
met. Do you want to chime into

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that? Yeah? Absolutely, So
first of all, for anybody who's watching,

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I just realize how strange it is
to be sitting next to your wife

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and have an attractive lady on the
other side. You started the conversation with

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the bully you, so that was
just odd to begin with, but I

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could tell from your energy that there
was a lot more there than just someone

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who was hanging out at the bar, and so I loved the conversation too.

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And after you left, my wife
Jan and I ended up talking about

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you. The next happened our forty
good Nuts, where we had been talking

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about our daughter. But yeah,
fantastic conversation and great memory, and thanks

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for the invitation to be on the
show today. Yeah, you're so welcome,

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And I guess what I want to
I want to say for our listeners

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is it's just it is the way
that I do like to go through the

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world. But I just happened to
notice magic and I didn't want to let

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it go. So it turns out, though that Matchbox isn't just a place

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where I discovered magic. Jeff.
But three years ago you say that you

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actually hatched this idea of leader quips, which we're going to get into in

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just a second in Matchbox. How
did that happen? So? I have

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a really good friend, personal friend
who's his kids go to the same school

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that my daughter goes to, and
through a combination of work friendship, professional

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friendship, and personal social friendship,
we've just we've become close friends. This

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name is my first name is Marco. Marco and I had were in a

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habit of getting together for a kind
of boys and night every couple of weeks,

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and we were there having last a
lot. One night. We were

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just talking about different ideas we'd had
over the years, and so he mentioned

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some things he had been rallying around
his head, but I mentioned this concept

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that I had I always had a
one liner like everybody. I was literally

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famous for an analogy or a one
line or something. I pulled a movie

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clip or a song title or just
something about leadership, and I said,

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you know, they like these little
little brief stories like little quips. Thought

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huh, and right there, leader
Quips was born. Literally as the second

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class of wine flowed, it came
out of out and I realized, hey,

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there's something there. And so that
night, I think it was probably

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the third class of white. Frankly, when I and I were talking and

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little I still have it. I
have the coaster right here for a matchbox

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when I signed it, and I
said, I will I will launch leader

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Quips by the end of twenty nineteen. So it's a little bit late on

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that one, but that one was
the night who was hatched honestly. Okay,

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So a couple of things for our
listeners and viewers. First, the

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idea, well, let's say said
it for me, I do it.

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Certainly enjoy drinking wine. That's how
I met the two of you. But

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it is so great that something happened
where you're commingling with a friend and idea

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are exchanged. But you did something
about it, Jeff. You didn't just

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talk about it. You actually brought
this thing to fruition. So before we

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talk about leaderships itself, let me
ask you why do you think leadership is

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important? When? What do you
think? How would you? How would

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what is leadership for you? And
why is it important? A great question.

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So to me, leadership is in
a word, in one word,

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it's influence. And I believe strongly
and deeply, frankly that the one thing

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this world needs more than even water. Maybe as much as we need water,

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we need a higher power to believe
in. We need leadership because and

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whether whether the leadership is blue or
red, or purple or green or yellow,

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it doesn't matter. You just need
leadership in general, because there are

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people out there that just need something
to bring them together. And anyway,

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I won't watch two philosophically on out
of it. I just somewhere about twenty

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thirty years ago, I fell in
this idea that I wanted to become a

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student of leadership because leadership is a
very complex topic. Is there so many

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puts, in tastes, in yis
and yangs, that there's no one right

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answer for any given situation. So
I just endeavor to become a student of

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leadership and you find yourself using it
in all kinds of arenas work, home,

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church, community, anywhere. Mm
hmmm. I will chime and ensure

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that my perspective, my advantage point
on leadership comes through the inspirational ends,

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no question about that, right,
No, Wow, that's shocking giving that

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I take this space of meaning and
purpose. And so for me, what

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my book is about is really helping
leaders to be able to help people recognize

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their own greatness, lead them to
their own greatness. I mean, so

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doing they'll be motivated to perform at
their best. And I've got a personal

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story about that myself. But I
guess along those lines, you've been studying

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this for thirty years. We can't
kind oflog all the things that you've done

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over thirty years, but what are
some of the things that you've done to

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stoke your leadership acumen? So I
think the first one, the loudest one,

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actually can about the result of a
failure. It's really really kind of

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interesting. So I just went into
the studio last week and did a bunch

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of leader quips, and in preparing
for that studio time, I was reminded

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of a very influential gentleman in my
life named Wade Townsley. So many years

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ago. This is nineteen ninety three, No, nineteen ninety, nineteen ninety

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back in National, Tennessee. I'm
working for General Electric, a little division

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at General Electric. And one day
my boss, Wade calls me in his

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office and he said, Jeff,
he said, close the door, and

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I sat down and said, what
can I do for you? And he

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said, well, did you have
any idea how much those people out there

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hate you? I mean literally that
was I had no idea, and I

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thought, well, does it really
matter? I see, I was an

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arrogant young cuss at the time,
you know, fresh out of college,

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a couple of years out of college, making a lot of money, and

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I thought, you know, like
I was, I was going to give

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to the world. Well, he
assured me that I wasn't, and in

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a matter of a few minutes he
brought me out about about ten notches and

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basically just told me what a jerk
I was, and how I was ruining

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the entire office and how I either
needed to fix myself or he'd removed me

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from the organization so that I quit
wrecking everybody else. So that moment really

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kind of vaulted me onto this,
this desire to just be a better human

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being. And so that night I
ended up going to the bookstore and I

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said, hey, where's the you
know, how do you get better?

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Where's the self help section? So
the bookstore person in puted me to this

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huge aisle, this management leadership well, and I bought like ten books,

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and of course, the number one
book that I bought that night that had

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made the biggest difference was How to
Win Friends and Influence people. And I

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read that thing cover to cover a
couple of times. And it took a

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while. I mean I didn't it
wasn't an overnight you know, not jerk.

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But within about six months I had
repaired some of the really broken relationships

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and started on the right path.
That was the biggest one by far.

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And after that I just keep on
a sponge. I just I listened to

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things. I look for books,
I've watched podcast whatever I'm beaning. So,

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because I've had the chance or the
opportunity to host this show for five

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and a half years now already I
can't believe it yet. So I think

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your episode number like two hundred and
ninety four. I've had the chance to

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really talk with a lot of people
who are thought leaders in the leadership space.

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And so I too, like you, I've become a student of leadership.

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But I wonder if there's any other
leaders that you have in your life

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that you can give us an example
of beyond what you that one early on

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that also made a difference in your
life. Oh sure, a few really

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influential ones and a few I haven't
met yet. Very influential Don Hillenmeyer.

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Don is a He had the misfortune
of hiring me a comedy Go Next Link

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that later became Exos, was back
in Tennessee, and Don was just an

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amazing human being. Anybody who knows
Don, or anybody from Nashville who would

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hear this, would just they would
run into any burning building for Don Hellmyer.

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Unfortunately, he's not a planet anymore. He went to uh he went

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to go be God a few years
ago, and I was I went to

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the funeral. Amazing guy, a
fantastic leader. Why why was he so

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great? For you help us understand
what made him so great? He?

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If you, if you remember the
concept of level five leadership personal will.

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He had also a care for for
others, so a humility with with with

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strong will. He was the epitomy
of that. He was a very driven,

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very results that were in a businessman. He always had time for people,

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He cared about people, and he
saw the best in people even when

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they were at their worst. And
he was just he was that perfect blend

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of level five leader and he was
able to drive organizations to literally to the

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very top of their game. But
he brought along this team environment where he

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literally one of the things he did
was he said, okay, well no

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titles. He literally abolished titles at
next one, so we were all on

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the same playing field like that.
That kind of leaders Okay, all right,

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well I'm going to share really quick
my story of someone that I had

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a big difference to me, because
I wanted listeners and viewers to be able

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to recognize that leadership does come in
all shapes and sizes. You can do

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it certainly better at some level.
But for me, my best leader that

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I probably first encountered that had the
biggest impact on my life came into my

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life when I was I guess probably
seventeen, and I was in a small

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town eastern Oregon working trying to get
the heck out of their population forty eight

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hundred to let me find another way
to bring myself out of the small town.

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Ended up taking a co op job
Jeff working at this pump company as

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like an admin assist kind of thing. And the owner of the company turned

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out to be from Portland, and
he met me. He liked me,

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and he said, if you ever
want a job in Portland, I'll give

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you a job. And I went
there. It is Ding Dy d d

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ding hot Dog. That's my ticket
out. So I graduated high school,

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made my way to Portland. I
did a little a few months of business

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college, went to work for this
man when I was eighteen years old as

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his secretary admin assist commercial State Development
company. Jeff the time of my life.

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This man gave me so much stretch
assignment. He believed in me.

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He was fun, he was engaging, he may work really really fun,

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and he he just he helped me
become more of who I really wanted to

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become, just in the job.
Then one day, eighteen months in,

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on the way out for lunch,
I'm sitting there in the front reception area.

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He opens the door in front of
me to go to leave, and

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over his shoulder he says, you
have to get out of here. You

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have to go see the world,
get an education, do something with yourself.

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But before you go hire your replacement. Well, I sat there the

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whole time he was gone, wondering
did he just fire me? And so

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when he came back merrily through that
same door and was about to race back

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to his office, I stopped him
and asked him the question, did you

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just fire me? And he said, of course I did. It would

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be a crime to keep you here. Here's what's important about that story.

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Before he said what he said,
Jef, I didn't know I could go

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to college. My parents were entrepreneurs. We didn't talk about college. So

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a bachelor's, two masters, and
a PhD later, I think I can

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check the education box, you know, seeing the world. I've lived,

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did in Spain, in Brazil,
which is why speak Portuguese and Spanish.

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I've been all over Western Europe,
South America, delivered in most of the

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continents. So I think I'm doing
that thing and a bit about doing something

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with myself. Of course that's an
ongoing thing, but the point being leaders

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are so important. No, I'm
not saying you have to have an impact

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on somebody firing them, but by
giving them the ability to see for themselves

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what they couldn't see in themselves is
pretty spectacular. Well, he believed in

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you, I mean that ultimately,
that's it. He saw something in you,

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He saw that raw talent, and
he believed in you enough to offer

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you the job in Portland. And
then he saw enough in you to know

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that you were going to outgrow that
pot and he needed to transplant you.

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Whether you were going to do it
or not. Yeah, go ahead,

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as you remind me of somebody else. Actually that had even an impact,

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even earlier than than Don Hilmyer Away
Towsley. I go back to when I

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was in the fraternity back in Virginia
Tech Lily the president of Attorney camp in

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time, and I didn't have the
I didn't always have strong strong confidence.

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Let's put it that way. I'll
I'll be gentle and on myself and just

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say there was a time in my
life where my confidence was somewhere below zero

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on a regular basis. And this
leader of the attorney came to me,

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Tommy, he said, you know, you should run for social chairman.

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I was like, no, I'm
an engineer, I'm a nerd. I'm

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like the on least social guy in
the room and he said you should do

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it. He said, I see
something in you, and I see some

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other b like either way to responding
you and I ran for social chairman and

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I actually got it. Next thing, you know, I'm on the executive

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board of for Attorney that I barely
even thought should let me in. And

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literally that moment where Craig Dinado told
me that he saw something in me,

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it kind of spurred me to take
the risk. So I appreciate that.

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So you know, again that goes
back to seeing something in someone and then

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telling them, presencing that and then
that becomes the motivation and the inspiration to

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go for it. So thank you
for sharing that story. And on that

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note, list grandpar First break,
I'm doctor Lee Scortez, your host,

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living there with Jeff Lovejoy, who
is a professional, passionate sales leader committed

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to doing whatever it takes to excel
through influence. He's the creator of the

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leader quips platform. Joined today from
Dallas, Texas after the rick. We're

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going to hear more about just how
it was launched and what he's doing with

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it. Stay with us, we'll
be right back. Doctor Elise Cortes is

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a management consultant specializing in meaning and
purpose. An inspirational speaker and author,

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she helps companies visioneer for greater purpose
among stakeholders and develop purpose inspired leadership and

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meaning infused cultures that elevate fulfillment,
performance, and commitment within the workforce.

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To learn more or to invite Elise
to speak to your organization, please visit

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her at Eleasecortes dot com. Let's
talk about how to get your employees working

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on purpose. This is working on
Purpose with doctor Elise Cortes. To reach

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our program today or open a conversation
with Elise, send an email to a

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lease Alse at Elisecortes dot com.
Now back to working on purpose. Thanks

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for staying with us, and welcome
back to working on purpose if you're just

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joining us. My guest is Jeff
Lovejoy. He's a professional, passionate sales

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leader and the creator of the leader
quips platform. So for this next piece

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here, Jeff, I want to
get into your platform, but before I

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do, I think it also makes
sense for us to turn the tables just

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a little bit and hear how you
have made a difference in somebody's life as

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their leader. Great question. So
I've had the very good fortune of being

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able to lead people in a professional
setting over time, done some nonprofit work

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to quite a bit of that,
actually, But in the professional setting is

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where you tend to have the ability
to have you more influence sometimes because they

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have to listen to you and they
don't believe it or not. But back

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in Nashville, I'll go back to
some of the folks that I work with

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pretty closely. Back there, I
remember one particular time I'll take the names

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out to protect the innocent, but
we had a kind of like a mentor

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mentee program, and the mentees were
like fresh out of college, like you

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know, one two months out of
college. And we had this one particular

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young man who had great promise as
a mentee and he was paired up with

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his mentor and the group. And
one day the mentor came in and the

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mentor was unofficial manager at the time, he was just a senior salesperson and

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the mentor basically say he can't be
and he was all destroyed because his numbers

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have been down for a couple of
months in a row, and he's like,

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Jef, I just can't I can't
leave this, I can't do this.

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Mentor mentee I got word about my
own sales first, and I said,

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hey, come with me. So
we walked into the conference room and

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I closed the door behind me,
and I said, first name, I

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said, first of all, this
conversation is probably never going to happen to

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sit in. And I mean,
you know what, I said two things.

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Number one, I'm not going to
let you give up on you,

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and I'm not going to be even
more let you give up on him is

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in the mentee. So I said, look, get yourself together, figure

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out what you need to do to
get this same right. And because you

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need you and he needs you even
more, so this conversation is over.

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And I walked out and A slammed
the door and I just walk away.

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And it worked. And no,
was that the perfect way to respond to

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all situations, Absolutely not, but
it worked for that one because I knew

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he needed to not need a shoulder
to cry on, He needed a kick

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in the pants right then. And
so that's one example. And as it

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turned out, both of those guys
went on to create success in other endeavors

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over time. I love those stories. I could I could think of literally

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individual conversations like that, whether it's
about personal finances, or a kick in

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the pants or a shoulder to cry
on. Sometimes you just never know what

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they need until you, until you
get there and dig you. Well,

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what I also heard in that great
story, Jeff, is what I refer

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to from my logo therapy studies as
self transcendence. So what you did in

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addition to that kick in the pants
is you you basically reminded him that hey,

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there's somebody depending on you, and
it's not just all about you.

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Somebody needs you. And so when
we stop, when we can stop focusing

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on our elements and our problems and
what's bothering us where we're self ruminating,

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and we focus on helping somebody else, there's something about that that's polling,

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that's motivating and inspiring and causes us
to stop thinking about what I can't do

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and how am I going to come
through for someone else. So I think

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you also activated that it was I
said, I I had no idea that

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conversation was going to happen. I
just got to pull that arrow out of

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the quiver and it turned out to
be the right one and it worked.

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It's awesome. It's awesome. I
got another FUNI one for you. Not

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mad enough funny but interesting. So
for years I was collecting almost different material

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from different places about goal setting,
you know, Stephen Coming material and you

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know, uh, think of the
names I could tell you, Robbins and

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just I was collecting all this stuff
or it was as fun as you collect

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the stuff. So I said,
Okay, I want to put together a

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goal setting workshop and use some of
the best of the best of these individual

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pieces that I learned and kind of
put them all together into this workshop,

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not just a session. And so
it turned out to be about a two

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hour thing. And each year I
would go through this with our team,

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usually a read around Thanksgiving time or
early December, so they could set goals

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for the next year and have time
to burn a man and can use them.

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And one particular time I remember this
is that we had a brand new

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recruit. She'd just come on board
from a competitor. I chased her for

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months, right, she comes on
board and we go through the gold setting

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session like two weeks into her employment
with us, and afterwards she said,

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Jef, can we talk And I
said yeah. She said, you know

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what, I hate to do this, but I have to quit. I's

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like, why, what happened?
What do we do wrong? She said,

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no, it's what you did right, she said, the goal setting

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workshop. I went home, I
talked to my husband about it, and

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we both realized that family is the
number one priority and I don't want to

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work anymore. I want to start
having kids. I mean, this is

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and I was like, wow,
it was like I can't argue with that

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one. So, you know,
she worked in a couple more weeks and

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it all worked out fine, and
she wanted to get on with life.

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And so that's great, unlock the
door and letter free, you know.

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But it's it's those kinds of real
conversations that really make a difference. Yeah,

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and you know, when you can
help your sometimes sometimes it's even also

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right. And I know you've done
this, Jeff, where you've sat down

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with somebody and realized that they're miscast, they're in the wrong role, and

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helping them move to the right role. Oh my gosh, that is that's

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a game changer, a lifesaver,
probably a marriage keeper. Right, Have

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you had to do that? Yeah? Well, it's the stories are flooding

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back whenever you ask a question like
that. So there's one particular guy came

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and he was a super smart guy
first named Hagen, and he was really

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is a good technologist. And he
came in one day and he said he

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wanted to go and go deep tech
and work for this one of our clients

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and and and going to like the
cybersecurity world. And so I said,

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okay, Heygen, hold on one
second. And so we're we're talking,

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and I said, tell me about
the job, tell me your things.

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These are to me, I was
a compliment. People would come to me

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and tell me about jobs they were
getting ready to take somewhere else, right

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that they trusted me with conversation.
And so I said, let's talk about

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who you are and what they need. I said, sounds like a fascinating

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job for somebody besides you, who
I said, that's not you at all.

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I said, let me let me
describe the Hagen that I know.

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I said, the Hagen that I
know loved getting out and meeting a lot

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of different clients. I said,
you loved being out on points with the

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other reps and meeting all these different
businesses. I said, you you you

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were you love to just, you
know, really learn a lot about a

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lot of things. I said,
this is going to be one thing,

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and you're going to go so deep
you're going to get bored within weeks.

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And he said out back, and
he said, I thought about that way.

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I said, maybe I'm not trying
to lock the door and keep you

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here. I said, I want
to make sure you go somewhere that's actually

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getting good for you. He said, oh smart. Well he ended up

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going to the energy business like three
years later. But I kind of did

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him a favor by keeping them from
making a career mistake. They've been two

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or three of those. You know. Sometimes people come in they say,

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hey, I got this job.
I'll be like, great, I'll send

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through. You're going the way park, you know, because I mean it's

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a better job, it's more money, it's what they want. And there's

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other times where I'll talk them out
of it and I'll say, you know,

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that doesn't sound like a good idea
for you or your family. Well,

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what that speaks to as well,
around leadership, which of course I

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would call out, is something important
is you know your people, You know

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who they are, You see them
for the unique human beings they are,

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and can steward that. That's amazing, thank you, Yes, it really

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is. It's the number one thing
is to me, there you have to

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know your you have to care about
it, and it can't just be you

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know, some kind of a logo
on a wall or a saying on a

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quote somewhere. I mean, really, they need to know you, you

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need to know them, and you
need to trust each other or it all

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falls apart. Yeah, agreed,
agreed. Okay, So now that we've

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gotten a little bit more situated into
each of our experiences with leadership, but

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on both sides, tell us how
leader Equips was born and what is it

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you're really trying to do with it. So it was actually born that very

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night at Mashbox after mark On,
I had our glass line. I had

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00:25:04.680 --> 00:25:07.720
no joke. I went to my
car and I did a selfie. I

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did the very first leader Quip was
a selfie in a dark car, about

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ten o'clock at night, me talking
to my cell phone. It was terrible

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video quality, but at least I
got the idea out there. It took

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a little while until we got to
the video, so keep in mind the

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idea has been ruminating. It was
essentially every time I get an idea,

403
00:25:26.559 --> 00:25:27.839
I'd write it on a sticky note, throw it in a folder, and

404
00:25:29.119 --> 00:25:32.240
eventually the folder made its way to
an xcel spread sheet to where there's now

405
00:25:32.319 --> 00:25:37.119
literally two hundred and sixteen ideas on
a list of potential equips. And so

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what I was doing over time is
I was just capturing these ideas and curating

407
00:25:41.839 --> 00:25:44.319
them. And then, as luck
would have it, you know, we

408
00:25:44.319 --> 00:25:48.000
were talking about our daughters earlier.
So my daughter is now fourteen and a

409
00:25:48.119 --> 00:25:53.279
year ago, so the summer of
twenty nineteen, she was in a called

410
00:25:53.279 --> 00:25:56.519
a nerd camp. She was an
aute camp where she was in a learning

411
00:25:56.599 --> 00:26:02.400
environment and her instructor was just incredible
young man named Surge. Him basa,

412
00:26:02.519 --> 00:26:06.039
Well, Surge is he used to
work for Microsoft. He's also a video

413
00:26:06.160 --> 00:26:11.240
film producer. I'm just really fantastic
guy who also cares a lot about leadership

414
00:26:11.279 --> 00:26:15.160
and we share some of the same
spiritual beliefs and so we connected on like

415
00:26:15.279 --> 00:26:19.079
four different levels instantaneously, and I
told him about this leader Coop's concept and

416
00:26:19.559 --> 00:26:23.160
next thing you know, it was
born. So that's literally how he got

417
00:26:23.319 --> 00:26:29.799
launched, was meeting Surge because he
taught my daughter in this summer camp last

418
00:26:29.880 --> 00:26:33.200
year and we went. The first
time we went to the studio was last

419
00:26:33.240 --> 00:26:37.400
November. My family was out of
town on a trip somewhere, and so

420
00:26:37.440 --> 00:26:41.200
we went and spent seven or eight
hours in the studio and did twenty I

421
00:26:41.200 --> 00:26:45.079
think twenty videos in that session,
and of course he did all the work

422
00:26:45.119 --> 00:26:47.559
on them. And now we're starting
to run out because I just as pomplished

423
00:26:47.960 --> 00:26:51.039
Number eleven, Number twelve goes out
this week, and so we had to

424
00:26:51.039 --> 00:26:53.880
go down and lay down a bunch
more of it. I love it because

425
00:26:53.880 --> 00:27:02.160
I have the attention span of an
overcaffeinated NAT and so anything more than about

426
00:27:02.160 --> 00:27:04.839
two to three minutes long, we're
going to lose the audience. And in

427
00:27:04.880 --> 00:27:07.279
general, I mean, this format
is great because it's back and forth,

428
00:27:07.319 --> 00:27:12.119
but if you're just speaking, I
mean it very short, equips individual concepts,

429
00:27:12.160 --> 00:27:15.079
and they're designed to be you know, eaten like like jelly beans,

430
00:27:15.200 --> 00:27:18.039
just one by one. That's awesome. I love that. I did watch

431
00:27:18.079 --> 00:27:21.319
a few of them that you've already
like people launched. They seem to be

432
00:27:21.319 --> 00:27:25.519
about five minutes. So who are
they for? Who? Who's the intended

433
00:27:25.559 --> 00:27:32.759
audience? They are literally for anyone
who wants to just understand more about concepts

434
00:27:32.759 --> 00:27:36.039
of leadership. It is that simple. It can be leadership at home,

435
00:27:36.160 --> 00:27:38.680
in the workplace, in the community
in a church. I wanted. I

436
00:27:38.720 --> 00:27:41.960
wanted to be free essentially, so
that they could just be, you know,

437
00:27:42.119 --> 00:27:45.559
literally and go global and anybody can
consume them at any time. And

438
00:27:45.559 --> 00:27:48.359
I wanted it to be the kind
of thing we're like, Hey, I'm

439
00:27:48.359 --> 00:27:51.599
about to walk into a difficult situation, you know, search for it,

440
00:27:51.640 --> 00:27:53.640
and oh, here's a here's a
two minute clip on how to deal with

441
00:27:53.680 --> 00:27:57.680
difficult people, or oh, I'm
about to ask for a raise, or

442
00:27:57.759 --> 00:28:03.200
I've got an upset customer, or
I've got somebody dealing in the family problem.

443
00:28:03.200 --> 00:28:08.200
I literally just a instantaneously available library
of concepts that can be drawn from

444
00:28:08.359 --> 00:28:14.319
at any time. And so there's
no published audience. I should probably have

445
00:28:14.319 --> 00:28:19.319
a more clear vision around this,
but there's no defined audience. It's for

446
00:28:19.319 --> 00:28:23.359
anybody who is curious about how to
become a better leader. It should be

447
00:28:23.400 --> 00:28:27.200
all of us, right I certainly
put myself in that camp forever and always.

448
00:28:27.200 --> 00:28:30.799
I always want to be learning and
going and becoming better as a leader

449
00:28:30.079 --> 00:28:34.319
and everything else as well. And
I quite appreciate that they're only about five

450
00:28:34.359 --> 00:28:40.279
minutes, because pretty much anybody could
fit that in. Right, most I'm

451
00:28:40.319 --> 00:28:42.160
reading less than that. I was
looking at the list. Most of them

452
00:28:42.160 --> 00:28:48.799
are between like one and a half
and three minutes, easily digestible. What

453
00:28:48.799 --> 00:28:51.880
did you call it? A jellybean? I love that you just just drop

454
00:28:51.880 --> 00:28:55.000
it a jelly bean. That's perfect. Yeah. And the other thing too.

455
00:28:55.039 --> 00:28:59.079
I do this as well. Every
morning when I'm getting ready for my

456
00:28:59.160 --> 00:29:02.319
day and i'm in the from putting
a makeup and doing here, I always

457
00:29:02.319 --> 00:29:06.680
have something going, whether it's from
YouTube or whatever, and invariably it's in

458
00:29:06.680 --> 00:29:10.599
one of my different languages. So
I'm always feeding myself. So where do

459
00:29:10.640 --> 00:29:15.039
you envision that people are listening and
consuming your equips? Well, I've got

460
00:29:15.119 --> 00:29:18.680
them published on LinkedIn, so hopefully
they're seeing them in the feed. I've

461
00:29:18.680 --> 00:29:23.039
gotten published on YouTube, so anyway
you get subscribed to the YouTube channel.

462
00:29:23.480 --> 00:29:26.559
And for those that actually end up
on the website, the leader quips dot

463
00:29:26.559 --> 00:29:30.319
com website, I'll push them once
a week. I would push them more

464
00:29:30.319 --> 00:29:33.319
often, but I'd run out of
content very quickly if if we pushed it

465
00:29:33.400 --> 00:29:37.000
more often once a week, but
atally anywhere, hit them on a mobile

466
00:29:37.000 --> 00:29:41.319
phone, share them with friends again, just you know, post them on

467
00:29:41.359 --> 00:29:47.680
LinkedIn and hit the share button.
But anywhere, anytime, for consumption.

468
00:29:48.319 --> 00:29:51.599
Okay, awesome, And do you
like a release schedule it's once a week

469
00:29:51.680 --> 00:29:56.039
or what's the plan? Typically once
a week either Wednesday morning or Thursday morning,

470
00:29:56.160 --> 00:29:57.759
just kind of depends on what else
is going on in my schedule personally.

471
00:29:59.240 --> 00:30:02.319
And the right now, we've got
sixteen of them kind of cueued up

472
00:30:02.359 --> 00:30:06.160
in the chamber, if you will, And so number eleven just went out

473
00:30:06.240 --> 00:30:08.839
the door last week. Number twelve
we'll go out the door probably Thursday morning

474
00:30:08.920 --> 00:30:14.599
this week. And I've got sixteen
lineup right now, and the next fifty

475
00:30:14.680 --> 00:30:19.599
one will get us through the bulk
of next year after Surge finishes his editing

476
00:30:19.640 --> 00:30:25.640
work. Okay. Another question which
I also struggle with and have to address

477
00:30:25.640 --> 00:30:29.920
for myself on the radio show is
I have my guests originally booked up two

478
00:30:29.960 --> 00:30:30.960
plus months, but every once in
a while, I think, oh,

479
00:30:30.960 --> 00:30:33.359
I just want to have this topic
right now today, This is timely.

480
00:30:33.400 --> 00:30:37.000
I need this one to be addressed. Do you have plans to bump or

481
00:30:37.079 --> 00:30:41.680
change your schedule according to something that
shows for presents itself as I need to

482
00:30:41.680 --> 00:30:45.119
talk about it now or is it
pretty set? No, it can absolutely

483
00:30:45.119 --> 00:30:49.759
be changed. The only I guess
the limiting factor is the thumbnail on the

484
00:30:49.799 --> 00:30:55.039
front of the video, because inside
the YouTube studio you can move them up

485
00:30:55.160 --> 00:30:57.039
or down and publish a mania order
you want to, I want you to

486
00:30:57.039 --> 00:31:00.039
put the thumbnail and I say,
like Leader quips number twelve or number thirteen

487
00:31:00.039 --> 00:31:03.839
and or fourteen. So I just
need to figure out how to how to

488
00:31:03.880 --> 00:31:06.319
do the editing of that's on mailed
myself. But yeah, I can move

489
00:31:06.400 --> 00:31:08.200
in and out into a want TiO. Okay. I wanted to ask that

490
00:31:08.279 --> 00:31:12.000
question, Jeff, because a lot
of our listeners and viewers come to the

491
00:31:12.039 --> 00:31:15.119
show because they're they're working on some
kind of reinvention, or they have an

492
00:31:15.160 --> 00:31:18.160
idea for themselves or trying to get
to a next step, a next stage,

493
00:31:18.200 --> 00:31:22.759
and so whenever I can give them
something more specific that will help them

494
00:31:22.799 --> 00:31:25.920
move their dial, move their needle. Dollar really, I try to do

495
00:31:25.960 --> 00:31:29.559
that, So thank you for letting
me get specific on you. All right,

496
00:31:29.640 --> 00:31:32.559
let's grab our last break. I'm
doctor Leez Cortez, your host who

497
00:31:32.559 --> 00:31:34.920
got there with Jeff Lovejoy. He's
a professional, passionate sales leader committed to

498
00:31:34.960 --> 00:31:38.359
doing whatever it takes to excel through
influence. He's the creator of the Leader

499
00:31:38.440 --> 00:31:41.640
quips platform and he joints today from
Dallas, Texas. After the break,

500
00:31:41.680 --> 00:31:44.960
I'm going to ask him to share
a few of his key messages that he

501
00:31:45.000 --> 00:31:48.279
thinks are particularly important with us for
us, stay with us, We'll be

502
00:31:48.359 --> 00:31:53.599
right back. Doctor Release Cortes is
a management consultant specializing in meaning and purpose

503
00:31:55.000 --> 00:32:00.240
and inspirational speaker and author. She
helps companies visioneer for greater purpose stakeholders and

504
00:32:00.319 --> 00:32:07.240
develop purpose inspired leadership and meaning infused
cultures that elevate fulfillment, performance, and

505
00:32:07.359 --> 00:32:12.960
commitment within the workforce. To learn
more or to invite Elise to speak to

506
00:32:13.039 --> 00:32:17.000
your organization, please visit her at
elisecortes dot com. Let's talk about how

507
00:32:17.000 --> 00:32:29.359
to get your employees working on purpose. This is Working on Purpose with Doctor

508
00:32:29.400 --> 00:32:32.960
Elise Cortes. To reach our program
today or open a conversation with Elise,

509
00:32:34.359 --> 00:32:40.680
send an email to a Lease Ali
at elisecortes dot com. Now back to

510
00:32:40.799 --> 00:32:51.440
working on Purpose. Thanks for staying
with us, and welcome back to working

511
00:32:51.440 --> 00:32:53.079
on Purpose. I'm your host,
doctor Release Cortes. I'm here with Jeff

512
00:32:53.119 --> 00:32:59.279
Lovejoy. We're talking about his new
platform called leader Quips. So for this

513
00:32:59.359 --> 00:33:01.599
next segment, Jeff, I want
you if you would, I share.

514
00:33:01.720 --> 00:33:05.640
If you maybe you can do a
combination of some of the quips that already

515
00:33:05.640 --> 00:33:08.279
out and give us a taste of
what's coming. Okay, favorite messages,

516
00:33:09.079 --> 00:33:14.240
Sure, happy to do it.
I'm gonna refer to my list over here

517
00:33:14.240 --> 00:33:17.759
if you don't mind. Absolutely cheap, cheap. So one of the ones

518
00:33:17.799 --> 00:33:22.759
that was just recently released was equip
number eleven, about the growth cycle.

519
00:33:22.519 --> 00:33:28.000
I would encourage anybody to especially this
year, especially with coronavirus. It's been

520
00:33:28.039 --> 00:33:30.440
a tough year for everyone. I
think. I think it's officially being known

521
00:33:30.440 --> 00:33:35.200
as the weirdest year ever, and
so a lot of people are going through

522
00:33:35.200 --> 00:33:37.720
a lot of changes. And in
their equip number eleven, it's one of

523
00:33:37.759 --> 00:33:40.759
the longer ones. But I kind
of talk about this idea that we all

524
00:33:40.799 --> 00:33:44.720
go through phases in life, and
I don't care who you are. Some

525
00:33:44.720 --> 00:33:47.000
people are just better hiding it than
other, but everybody goes through these phases,

526
00:33:47.440 --> 00:33:50.960
and like front of that, you
go from the growth stage to the

527
00:33:51.000 --> 00:33:53.440
coasting stage, to the doldrums and
then sort of the retooling phase. And

528
00:33:53.960 --> 00:33:58.519
since that one got always thought had
at least three different people. One the

529
00:33:58.519 --> 00:34:01.559
person that that story is about and
two other people also say, Hey,

530
00:34:01.559 --> 00:34:04.720
you know what, I didn't realize
I was in the border stage, or

531
00:34:04.720 --> 00:34:07.359
you know what, I didn't realize
I was coasting, and then somebody else

532
00:34:07.359 --> 00:34:09.320
said that they were talking about,
Yeah, I'm in the redtools phase right

533
00:34:09.320 --> 00:34:14.880
now. So it really powerful concept
just about the fact that we're all a

534
00:34:14.960 --> 00:34:19.480
work in progress and we're all in
motion and that's perfectly okay. None of

535
00:34:19.480 --> 00:34:23.360
those conditions are permanent, so so
just use it to your advantage. Well

536
00:34:23.400 --> 00:34:25.119
before you go to the next one, Jeff, let me let me get

537
00:34:25.159 --> 00:34:29.880
that for our listeners and our viewers, it's so important to be able to

538
00:34:29.880 --> 00:34:32.800
do something like that what you gave
to your to your listeners, because what

539
00:34:32.920 --> 00:34:37.400
happens is we get we get stuck
in kind of an autopilot's cycle, and

540
00:34:37.400 --> 00:34:40.039
we don't really realize that we at
some point could actually soon go down the

541
00:34:40.119 --> 00:34:44.480
drain. So if we can somehow
have a way to intervene like you just

542
00:34:44.519 --> 00:34:46.239
did, for people to say hold
on, you know this this, you

543
00:34:46.239 --> 00:34:50.400
know, let's talk about where you
are. That is so important. That

544
00:34:50.480 --> 00:34:52.159
is such an easy, important thing
to do for people. So I just

545
00:34:52.199 --> 00:34:55.000
really want to call that out.
Is something that people can do for their

546
00:34:55.039 --> 00:35:00.639
own, their own team members,
and for themselves. So brilliant. Thank

547
00:35:00.679 --> 00:35:05.400
you again. Everything is collected and
curated from somewhere else, So I'm just

548
00:35:05.480 --> 00:35:08.039
I'm just repackaging and pushing it back
out there. The next one, and

549
00:35:08.039 --> 00:35:10.719
this one's particularly important. And the
other thing you said, your daughter is

550
00:35:12.000 --> 00:35:15.960
in the teenage years. Mine's fourteen, and those are pivotal years of you

551
00:35:15.000 --> 00:35:17.800
know, it's not only what's going
into your brain, but the people that

552
00:35:17.800 --> 00:35:22.280
you're hanging out with. And so
one of the really powerful ones it's not

553
00:35:22.320 --> 00:35:24.480
out yet, is that you become
the averages of five people that you hang

554
00:35:24.519 --> 00:35:29.400
out with the most. I love
you. I've heard it also rephrases who's

555
00:35:29.440 --> 00:35:31.079
in your elevator with you, because
they're going to go up or they're going

556
00:35:31.159 --> 00:35:34.679
to go down with you, and
they're gonna be the ones pushing your buttons.

557
00:35:35.079 --> 00:35:38.840
And so literally, the people,
especially especially my daughter at fourteen,

558
00:35:38.960 --> 00:35:42.280
I mean, we all know what's
out there, and I'm not afraid of

559
00:35:42.280 --> 00:35:45.079
the world, but I want her
to know what is like. And so

560
00:35:45.119 --> 00:35:49.599
it's choose your friends very carefully.
Make sure they are encouragers and cheerleaders.

561
00:35:49.800 --> 00:35:52.360
Make sure that they will tell you
the real truth and not just what you

562
00:35:52.400 --> 00:35:57.480
want to hear. You know,
she needs strong people around her and her

563
00:35:57.519 --> 00:36:00.400
mom and I can't be at fer
old time, right, we're clearly too

564
00:36:00.440 --> 00:36:04.719
importable in her life. She gets
to pick all the rest of them.

565
00:36:05.039 --> 00:36:08.400
So yeah, very powerful message.
Oh again, let me let me bake

566
00:36:08.440 --> 00:36:12.239
that in as well, jest,
because I cannot. I cannot stress that

567
00:36:12.480 --> 00:36:15.440
enough either inside organizations, who you
hang out with, you know, you're

568
00:36:15.480 --> 00:36:19.320
probably it would be better for you
to hanging with people who are smarter than

569
00:36:19.360 --> 00:36:22.320
you or more advanced than you.
Definitely not the naysayers, et cetera.

570
00:36:22.480 --> 00:36:28.079
So I too, very much believe, very strongly in your associations it is

571
00:36:28.159 --> 00:36:32.760
it is dictating. Yep. Well, and so here's the sub caveat to

572
00:36:32.800 --> 00:36:38.119
that one who's the one person you
hang out with the most yourself, so

573
00:36:38.480 --> 00:36:42.599
one of the leader group. A
couple of though, is about watching your

574
00:36:42.679 --> 00:36:44.719
language. And I don't just mean
what comes out of your mouth, I

575
00:36:44.719 --> 00:36:46.840
mean what comes into your brain the
questions you ask yourself, right, is

576
00:36:46.840 --> 00:36:52.239
the simple difference between saying, you
know, oh, why do I suck

577
00:36:52.280 --> 00:36:57.000
at those things? Versus how can
I get better at those things? Whatever

578
00:36:57.000 --> 00:36:59.599
it is I don't care if it's
how to hit a tennis serve. I

579
00:36:59.599 --> 00:37:04.519
mean, the way you phrase a
question to yourself or to ourselves can make

580
00:37:04.559 --> 00:37:07.559
all the difference in what happens with
them or they. You know, I

581
00:37:07.599 --> 00:37:10.440
always hit all the red lights,
or no, hey, I always hit

582
00:37:10.480 --> 00:37:14.679
all the green lights. Literally,
the conversation we have with ourselves is by

583
00:37:14.800 --> 00:37:17.519
far the most important one we ever
have. And so for anyone out there

584
00:37:17.679 --> 00:37:22.400
that has, you know, what
was referred to lovingly as stinking thinking,

585
00:37:22.079 --> 00:37:27.840
just try to catch that, you
know, try to stop that negative reinforcing

586
00:37:27.880 --> 00:37:30.679
belief cycle. Because you hang out
with you more than anybody else, and

587
00:37:30.760 --> 00:37:36.719
so that's that number one. Thoughts
become things and you become what you think

588
00:37:36.760 --> 00:37:39.960
about. Completely agree with that,
absolutely. I've actually changed some of my

589
00:37:40.480 --> 00:37:44.719
self talk as well, according to
just for that very reason. I realized

590
00:37:44.719 --> 00:37:49.039
some of it wasn't serving me very
well. And it's insidious. It's really

591
00:37:49.079 --> 00:37:52.719
easy for negative thought patterns to creep
in. You don't even realize that that

592
00:37:52.719 --> 00:37:57.639
they're negative. Or sometimes it's like
the how do you boil it frog?

593
00:37:57.840 --> 00:38:00.440
You just sort of turn that the
heat up slowly, and then they don't

594
00:38:00.440 --> 00:38:04.760
even realize they're giving themselves to them, which actually is the next one,

595
00:38:04.800 --> 00:38:08.880
which is the fact that habits are
the most powerful factor in our lives after

596
00:38:08.920 --> 00:38:13.559
our thoughts, because our thoughts become
actions and accents become habits. And there

597
00:38:13.639 --> 00:38:16.719
was a great book called The Slight
Edge by Jeff Olsen. If you haven't

598
00:38:16.719 --> 00:38:20.719
heard of it, strongly recommend you
or anybody else that you know pick it

599
00:38:20.800 --> 00:38:25.239
up. A really fascinating book that's
filled with all kinds of research about how

600
00:38:27.519 --> 00:38:30.800
two people, if you track them
over time, call them twins or maybe

601
00:38:30.800 --> 00:38:35.079
next door neighbors, same the aide, same experience, same neighborhood, same

602
00:38:35.119 --> 00:38:39.000
socioeconomic class, but one has positive
habits and one has negative habits. And

603
00:38:39.360 --> 00:38:44.880
literally and it's the differences. They're
almost imperceptible for the first five, maybe

604
00:38:44.920 --> 00:38:49.360
even ten years. Around fifteen to
twenty years, the curves start to diverge

605
00:38:49.599 --> 00:38:52.840
so emphatically that the person with good
habits, I guess I'll do up and

606
00:38:52.880 --> 00:38:57.400
down. The person with the good
habits, right, they get better jobs,

607
00:38:57.440 --> 00:38:59.880
they earn more money, they're in
better shape, and they live on

608
00:39:00.159 --> 00:39:02.280
the neighborhood. And the person with
the bad habits is all the other things

609
00:39:02.320 --> 00:39:07.360
go down, their health degrades,
their relationships degrade, and so it's all

610
00:39:07.400 --> 00:39:12.280
about those habits. Literally, you
can take almost identical DNA and change the

611
00:39:12.320 --> 00:39:20.960
habits and the outcome is radically different. So jeff Olsen slight edge really powerful

612
00:39:21.000 --> 00:39:23.239
concept awesome. The other thing I
want to echo to that just because I

613
00:39:23.920 --> 00:39:25.800
do I am who I am and
I do the work that I do,

614
00:39:25.920 --> 00:39:30.519
is if I didn't believe in the
potential for the human being to grow,

615
00:39:30.719 --> 00:39:32.519
change and transform, I wouldn't do
the work that I do. So the

616
00:39:32.599 --> 00:39:36.199
idea being that when people say things
like, well that's just who I am,

617
00:39:36.280 --> 00:39:38.320
I can't change, Oh yes you
can. You can't. Oh yes

618
00:39:38.360 --> 00:39:40.599
you can. If you want to
and you're willing to do the work you

619
00:39:40.639 --> 00:39:45.280
can well, and that actually ties
in no. No. There was one

620
00:39:45.320 --> 00:39:52.599
of the great conversations that Boston I
had a conversation with me about nineteen eighty

621
00:39:52.719 --> 00:39:55.360
nine nineteen ninety rick Land or agy
Ge. He told me on Tome I

622
00:39:55.400 --> 00:40:00.079
wasn't creative. So of course,
if if something's wrong, what I a

623
00:40:00.119 --> 00:40:01.119
bookstore, I go get a book
on it. So I bought a book

624
00:40:01.119 --> 00:40:05.199
called The Whack on the Side of
the Head by Roger von Eck. I

625
00:40:05.239 --> 00:40:08.280
think an oec agent on Ck and
it was a fascinating book. And so

626
00:40:08.480 --> 00:40:13.079
one of the concepts in there was
the fact that we as kids are essentially

627
00:40:13.360 --> 00:40:15.760
we're taught wrong. I mean,
we're obviously taught the right things over,

628
00:40:15.920 --> 00:40:21.840
but we educate creativity out of our
children. Yes, then example is you

629
00:40:21.880 --> 00:40:23.679
know, like math is the best
example. In math, you're taught to

630
00:40:23.719 --> 00:40:27.760
find the one right answer, right, Well, a lot of things don't

631
00:40:27.800 --> 00:40:30.440
have one right answer, they have
more than one any so he said,

632
00:40:30.440 --> 00:40:34.000
just start looking for the second right
answer. And that's a powerful concept for

633
00:40:34.079 --> 00:40:37.920
creativity. So these people say,
oh, I'm not creative, Well,

634
00:40:37.960 --> 00:40:40.679
that's because you've convinced yourself that you're
not. But if you'll believe that you

635
00:40:40.760 --> 00:40:44.840
are and look for the second right
answer, you might be surprised. That's

636
00:40:44.880 --> 00:40:47.000
what creativity can can bring to you. Well, and even going back to

637
00:40:47.000 --> 00:40:50.679
what you said before, I've done
the same thing with myself ship I used

638
00:40:50.679 --> 00:40:53.239
to say emphatically and almost with the
badge of honor, I am not creative,

639
00:40:53.960 --> 00:40:58.960
not me. And because I remember
just experiences growing up and then over

640
00:40:59.000 --> 00:41:00.039
the time. Of course, the
time I do talk about this in my

641
00:41:00.079 --> 00:41:04.480
book as well, is that I
kept getting people saying things like, at

642
00:41:04.519 --> 00:41:06.599
least you're so creative. I'm like, what's wrong with that word? O?

643
00:41:06.920 --> 00:41:08.960
Truly they don't know what creativity is, right. But then I started

644
00:41:09.000 --> 00:41:13.960
saying I started accepting that and saying
I am creative. And once I started

645
00:41:13.960 --> 00:41:16.480
saying to your point, I am
creative. Wow, amazing the things that

646
00:41:16.559 --> 00:41:22.559
happened, that became an expression of
my creativity. So there's another one.

647
00:41:22.400 --> 00:41:28.280
One of my my tagline and my
email says serve boldly, lead humbly.

648
00:41:28.519 --> 00:41:31.920
Right. And so this concept of
bold humility is something I settled on I'm

649
00:41:31.920 --> 00:41:36.840
probably a decade ago, and I
love it because bold says I can step

650
00:41:36.840 --> 00:41:40.119
in. Humility says it's not about
me. Right. If as a leader,

651
00:41:40.199 --> 00:41:44.360
you want to step in just to
further your own cause or advance your

652
00:41:44.400 --> 00:41:46.800
own name, that's the opposite of
humility. But if you step in to

653
00:41:46.960 --> 00:41:51.119
improve the team goal, or to
help help a cause, or help a

654
00:41:51.159 --> 00:41:54.480
customer, just help something to get
better, that's boldness. And boldness is

655
00:41:54.519 --> 00:42:00.719
rewarded and boldness should be encouraged.
But humility needs to be equally rewarded and

656
00:42:00.800 --> 00:42:05.239
encouraged. And so we're I kind
of lost my train I thought out where

657
00:42:05.239 --> 00:42:07.880
I was going out, but the
idea that that you can just you could

658
00:42:07.880 --> 00:42:12.199
step in and I'll here. I
know. I was giving a speech on

659
00:42:12.440 --> 00:42:15.320
humility one time. This is a
long time ago, high school seniors rising

660
00:42:15.440 --> 00:42:19.559
juniors and seniors. I was supposed
to give a speech on humility. Think

661
00:42:19.599 --> 00:42:21.719
if there's a little bit of a
kind of a conundrum there, right,

662
00:42:22.519 --> 00:42:25.280
abilities like how do you do that? I came up with this concept of

663
00:42:25.599 --> 00:42:30.719
a billboard or a monument, and
and you know, people will build that.

664
00:42:30.760 --> 00:42:32.639
They will fight billboards, right because
it's this big, nasty, look

665
00:42:32.639 --> 00:42:36.239
at me, look at me.
But a monument, they'll raise money because

666
00:42:36.239 --> 00:42:39.400
look at what they did kind of
thing. And I remember this conversation with

667
00:42:39.400 --> 00:42:44.280
these high school kids, and these
are some of the most advanced kids and

668
00:42:44.320 --> 00:42:47.960
some of the literally the thought leaders
and the most motivated kids in Tennessee.

669
00:42:49.039 --> 00:42:52.239
It was a statewide conference in Tennessee. And these kids had a really hard

670
00:42:52.280 --> 00:42:59.000
time accepting a compliment. Some of
these kids were they were they were deferring

671
00:42:59.000 --> 00:43:00.239
and they're like, oh no,
that's me, that was her. Like

672
00:43:00.360 --> 00:43:05.480
no, stop stop deflecting. Accept
the compliment. Now, you don't have

673
00:43:05.519 --> 00:43:07.559
to be arrogant out and say,
oh, yeah, I'm great, but

674
00:43:07.199 --> 00:43:10.440
accept the commisay, thank you very
much. The team and I did.

675
00:43:10.559 --> 00:43:14.719
We worked hard on that. So
sometimes it can be hard just to accept

676
00:43:14.719 --> 00:43:17.679
the compliment, and you have to
encourage people to just own their goodness at

677
00:43:17.679 --> 00:43:22.320
times, which on the other side
of that, of course, is also

678
00:43:22.480 --> 00:43:25.840
acknowledging the goodness of the person who
gave you the compliment and not diminishing what

679
00:43:25.880 --> 00:43:30.719
it is that they gave you in
that gift. Yeah. Yeah, I've

680
00:43:30.760 --> 00:43:35.599
been amazed at some of the people
that they get into leadership and they want

681
00:43:35.599 --> 00:43:39.480
to help and serve. Sometimes it's
fueled out of a lack of respect for

682
00:43:39.519 --> 00:43:45.480
themselves, and so I would just
encourage people to own your goodness and to

683
00:43:45.920 --> 00:43:49.960
believe in yourself as much as you
believe in the cause of others, because

684
00:43:50.360 --> 00:43:53.559
there's it's pretty easy to believe the
bad stuff about ourselves. It is,

685
00:43:53.599 --> 00:43:55.719
and that brings me too. I've
just got a couple more questions here.

686
00:43:55.760 --> 00:43:59.800
We've just only got six minutes left. It's just crazy how fast this goes.

687
00:44:00.199 --> 00:44:02.360
But since you brought up how hard
this whole time has been the craziest

688
00:44:02.360 --> 00:44:06.800
time, the craziest year of our
lives. As probably in most of us

689
00:44:06.800 --> 00:44:09.440
that have been on the planet so
far. What do you think makes for

690
00:44:09.679 --> 00:44:21.440
a good leader in a pandemic like
this, Consistency a bad leader. It

691
00:44:21.480 --> 00:44:27.320
kind of shifts with the wind,
constantly chasing everything just because of the concept

692
00:44:27.320 --> 00:44:30.920
of the day. So I truly
think consistency is one of the number ones,

693
00:44:30.440 --> 00:44:35.719
as long as it's a consistency towards
a good goal, a worthy goal.

694
00:44:36.440 --> 00:44:37.239
Franklin, And that's what I'm going
to say, is just listening,

695
00:44:38.079 --> 00:44:45.280
because this pandemic is I'll give you
an example. This is affecting everybody in

696
00:44:45.320 --> 00:44:47.840
different ways. It's affecting all of
us, but in different ways. At

697
00:44:47.840 --> 00:44:52.480
the same time. I was listening
to a radio show last week and they

698
00:44:52.480 --> 00:44:54.199
said, look, he said,
we're all in the same boat. He

699
00:44:54.199 --> 00:44:55.760
said, no, no, no, we're not all the same boat,

700
00:44:55.960 --> 00:45:00.840
all in the same storm, or
we're in different boats. That's it was

701
00:45:00.880 --> 00:45:05.920
impacting everybody. But everyone's vot is
a little bit different. And so I

702
00:45:06.079 --> 00:45:08.239
personally at a little bit of an
introvert, and so I love the fact

703
00:45:08.280 --> 00:45:13.199
that I can go into my office, close the door and just crank out

704
00:45:13.239 --> 00:45:15.960
the work. But for extroverts,
that's a little tough. If you're a

705
00:45:16.440 --> 00:45:21.639
person who gets your energy from being
around other people, this is terrible for

706
00:45:21.760 --> 00:45:24.480
you, exact because I can go
to the restaurant only going to I can't

707
00:45:24.480 --> 00:45:28.119
together and get kind of my friends. I mean, it's it's so much

708
00:45:28.119 --> 00:45:30.519
harder and so to me. One
of things the leader has to do is

709
00:45:30.519 --> 00:45:34.960
just recognize individual differences and be able
to connect with people with what they need

710
00:45:35.000 --> 00:45:37.440
and the way that they need it. Now, that doesn't mean you could

711
00:45:37.480 --> 00:45:42.320
suddenly open the restaurants and give them
the energy, but create environments where an

712
00:45:42.320 --> 00:45:46.480
extrovert can get their battery recharged,
more so than just an injurer like me

713
00:45:46.559 --> 00:45:51.719
who says, leave me alone,
I'm good. Yeah, yeah, I

714
00:45:51.719 --> 00:45:53.079
would add one more thing. I
love very much your list, and from

715
00:45:53.079 --> 00:45:57.599
my vantage point in my dealings,
I think I would add one more thing

716
00:45:57.639 --> 00:46:00.400
to that, and that is that
I would want personally at least who I

717
00:46:00.440 --> 00:46:05.480
can see is demonstrating that he or
she is looking for the new opportunities to

718
00:46:05.599 --> 00:46:09.199
keep the organization moving, growing,
thriving. So I can see that we're

719
00:46:09.440 --> 00:46:14.119
actively looking to remain relevant, vibrant. You know, whether or not we

720
00:46:14.199 --> 00:46:16.000
have a plan. We maybe don't
have a plan. Yet because it's unfolding.

721
00:46:16.000 --> 00:46:20.679
But I know we're at least looking
to be relevant and stay in a

722
00:46:20.719 --> 00:46:25.519
thriving mode. I would want that
to right. Absolutely. I got one

723
00:46:25.559 --> 00:46:29.880
more quick one, very quick one. Please, another EQUIPM that's coming out

724
00:46:30.159 --> 00:46:34.440
relatively soon. It's called get to
versus have to. So this is what

725
00:46:34.519 --> 00:46:37.440
I would encourage every listener. You
have to just wrap your head around this

726
00:46:37.440 --> 00:46:43.760
one. It's so simple but so
solid. Is catch yourself saying I have

727
00:46:43.880 --> 00:46:47.519
to do something. This is what
I get to do. If you've ever

728
00:46:47.599 --> 00:46:52.239
tried to do this whole rewording game, but instead of saying, you know,

729
00:46:52.320 --> 00:46:53.440
I have to take out the trash, or I have to cook dinner,

730
00:46:53.519 --> 00:46:57.239
or I have to take my kid
to school, just start saying I

731
00:46:57.280 --> 00:47:01.039
get to. And it is a
complete mind set and it throws your whole

732
00:47:01.039 --> 00:47:05.679
world into a positive termoil. It's
like I get to cut the grass,

733
00:47:05.760 --> 00:47:08.800
I get to pick up my kid, I get to cook dinner. So

734
00:47:08.880 --> 00:47:15.079
it's just it brings gratitude into everything
in life, and it really sweetens life.

735
00:47:15.159 --> 00:47:17.559
It does. I love and gratitude, So it's a Gratitude is a

736
00:47:17.599 --> 00:47:22.679
psycho hygienic tool. It cleans your
mind. But you're also what you're also

737
00:47:22.760 --> 00:47:24.639
talking about is choice, the power
of choice. When you say we get

738
00:47:24.679 --> 00:47:28.239
to do something, it's not because
somebody says, I've got my hands around

739
00:47:28.280 --> 00:47:30.400
your throat, you're going to do
it. It's because I chose to do

740
00:47:30.480 --> 00:47:34.480
it, and therefore it's more it's
more enticing, empowering anyway, So love

741
00:47:34.559 --> 00:47:37.079
that concept. All right, we're
almost out of time here, Jeff and

742
00:47:37.079 --> 00:47:40.559
I like to always give my my
listeners the for my listeners, my my

743
00:47:40.599 --> 00:47:44.440
guests, the last word, so
you know that the show is listened to

744
00:47:44.480 --> 00:47:46.840
across the globe. It's all about
eliciting meaning, passion, inspiration, and

745
00:47:46.880 --> 00:47:55.440
purpose. What would you like to
leave our listeners with today? Number One,

746
00:47:57.159 --> 00:48:01.480
be good to yourself and pay attention
to the thoughts that you holding your

747
00:48:01.480 --> 00:48:07.159
brain because they literally will change your
entire life. Ask yourself better questions.

748
00:48:07.239 --> 00:48:10.000
That's number one. To lead yourself
well. Number two, endeavor to become

749
00:48:10.039 --> 00:48:15.079
a student of leadership and because everything
around you, your entire world will rise

750
00:48:15.119 --> 00:48:19.719
and fall on the quality of your
leadership. Whether you're a leader with a

751
00:48:19.760 --> 00:48:24.280
position or not, we're all leaders, we all influence others, so study

752
00:48:24.320 --> 00:48:29.360
how to do it well. Beautiful
Jeff, Thank you two. Thanks for

753
00:48:29.440 --> 00:48:32.119
you. First, thank you for
being gettable. When I opened the conversation

754
00:48:32.159 --> 00:48:35.039
with you and your wife, you
could have just turned your shoulder and said,

755
00:48:35.039 --> 00:48:37.719
there's a weirddo next to us,
but you talk to me. So

756
00:48:37.760 --> 00:48:40.960
thank you first for that. And
secondly, thank you for sharing your passion.

757
00:48:42.199 --> 00:48:45.159
And thank you for making this happen, for bringing it to bear and

758
00:48:45.199 --> 00:48:47.599
not letting it just pass you by. One precious life and you did something

759
00:48:47.679 --> 00:48:51.840
really really important and I've launched it, and I really commend you for that.

760
00:48:52.199 --> 00:48:54.599
Thank you for sharing. Thank you
appreciate the chance to be on the

761
00:48:54.599 --> 00:48:59.360
show and they share my thoughts absolutely. Listeners and viewers, if you want

762
00:48:59.360 --> 00:49:02.320
to learn more about love Joy or
the leader clips platform and he created you

763
00:49:02.320 --> 00:49:07.599
could you simply go to leader quips
dot com. Last week, if you

764
00:49:07.639 --> 00:49:09.800
missed the live show, you always
catching be recorded podcast. We were on

765
00:49:09.840 --> 00:49:14.400
there with Michael Auster talking about his
book Level Up on how to access and

766
00:49:14.480 --> 00:49:19.360
leverage your unique strengths, competencies combinations
for high achievement. Next week, we'll

767
00:49:19.360 --> 00:49:22.079
be on the air with Bob Chapman, who is the co author of Everybody

768
00:49:22.079 --> 00:49:25.400
Matters The Extraordinary Power of Caring for
your people like family. He's also a

769
00:49:25.440 --> 00:49:30.719
conscious capitalism businessman who has acquired more
than one hundred and ten companies so far

770
00:49:30.039 --> 00:49:35.000
in order to improve the lives of
the employees and the communities that they serve.

771
00:49:35.519 --> 00:49:37.599
See you're there. That works at
least a third of our lives.

772
00:49:37.679 --> 00:49:45.480
So let's work on purpose. We
hope you've enjoyed this week's program. Be

773
00:49:45.599 --> 00:49:50.519
sure to tune in too, Working
on Purpose featuring your host, doctor Elise

774
00:49:50.599 --> 00:49:55.199
Cortes, each week on the Voice
America Empowerment Channel. Together, we'll create

775
00:49:55.239 --> 00:50:02.440
a world where business operates conscientiously,
leadership inspires impassioned performance, and employees are

776
00:50:02.480 --> 00:50:07.119
fulfilled in work that provides the meaning
and purpose they crave. See you there,

777
00:50:07.679 --> 00:50:09.119
Let's work on purpose.

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