Sept. 16, 2020

LeaderQuips: Bite-Sized Lessons for Impact

Show Notes
Transcript

Having studied and practiced leadership for 30 years, Jeff Lovejoy is on a mission to package and share everything he’s learned. And he’s doing so in digestible “bite-sized” or “jellybean-sized” chunks called “quips.” This episode surveys some of the more salient points he believes are especially important to lead and motivate people in today’s purpose economy and pandemic times.

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What's working on purpose anyway? Each
week we ponder the answer to this question.

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People ache for meaning and purpose at
work, to contribute their talents passionately

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and know their lives really matter.
They crave being part of an organization that

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inspires them and helps them grow into
realizing their highest potential. Business can be

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such a force for good in the
world, elevating humanity. In our program,

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we provide guidance and inspiration to help
usher in this world we all want

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Working on purpose. Now Here is
your host, Doctor Elise Cortez. Welcome

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back to the Working on Purpose Program. Thanks for tuning in again this week

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on your host, Doctor Elise Cortest. When you live from Dallas, Texas,

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which is home based for me,
you've been tuning in for a while

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now. You know this program as
a thought leadership series that enlightens and inspires

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listeners with insights from distinguished business leaders
and subject matter experts. Our conversations are

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designed to make you think, inspire
you to reach ever higher, to cultivate

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your best and take an enlightened approach
toward leadership in business. Before we get

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in today's conversation, I've got two
announcements for you. The first one is

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that my book Purpose, Purpose Ignited, How Inspiration, leaders Ignite, Passion,

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and Anivate Cause is due out on
November seventeenth. You can pre order

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it now on Amazon. It was
so fun to get this thing done.

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The second thing I want to announce
and share with you is that I've launched

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a new platform and an e learning
platform called Gusto Now and it's really designed

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to be a growth and transformation platform
for leadership and professional development. And I'm

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doing courses in English, Spanish and
Portuguese. Love and so fun Now under

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this week's program with us today is
Jeff Lovejoy. He's a professional, passionate

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sales leader committed to doing whatever it
takes to excel through influence. He's the

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creator of the leaders Leader Equips platform, which will be talking about today,

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and he joins today from Dallas,
Texas. Jeff, Welcome to Working on

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Purpose. Thank you, Dot,
It's great to be here. So fun.

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Well, we first have to tell
the really fun story of how it

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is that we met. Right.
It is a fun story, so listeners

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and viewers to catch this. I
was sitting in a restaurant slash bar one

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weekday night at probably five or six
o'clock at night. I had just finished

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doing a tango dance lesson and it
was just high and feeling great about life,

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et cetera. Dropped into this fun
place that I like to go to

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called Matchbox, and I was sitting
at the bar and I happened to notice

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this couple next to me chatting very
meaningfully connected in a way that they were

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engaged in enjoying each other. And
my first thought was they must be on

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a date. And then as the
conversation continued and I just kept stretching my

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ear over to hear listen to more, I happen to notice that she was

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wearing a ring. I thought,
Oh, my gosh, no way,

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they're married. Can't be there too. They're enjoying too, They're enjoying each

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other way too much. And then
I noticed he had a ring, and

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so they were about ready to leave
it. I think that the bill was

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paid and their glasses of wine were
empty, and at that point I opted

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to say, hey, I just
wanted to acknowledge, and I told them

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the story of what I just told
you that I couldn't believe that they were

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actually married, and it turns out
they had been married. I think for

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something like fifteen years and had had
a really rough weekend and we're here together

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and just kind of decompressing, and
it was so great to be able to

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meet you that way. And then
we happened to talk and I said something

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about having this thing called a radio
show, and you're like, oh,

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that's so great. I love leadership. You should be on it. And

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that is how we met. Do
you want to chime into that? Yeah,

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absolutely, So first of all,
for anybody who's watching, just realize

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how strange it is to be sitting
next to your wife and have an attractive

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lady on the other side. You
start conversation with the boot, so that

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was just odd to begin with,
but I get tell from your energy that

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there was a lot more there than
just someone who was hanging out at the

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bar. So I love the conversation
too. And after you left, my

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wife Jen and I ended up talking
about you the next half in our forty

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good minutes where we had been talking
about our daughter. But yeah, fantastic

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conversation and great memory. And thanks
for the invitation to be on the show

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today, and yeah, you're so
welcome. And I guess what I want

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to I want to say for our
listeners. Is it's just that it is

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the way that I do like to
go through the world. But I just

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happened to notice magic and I didn't
want to let it go. So it

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turns out, though that Matchbox isn't
just a place where I discovered magic.

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Jeff. But three years ago you
say that you actually hatched this idea of

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leader equips, which we're going to
get into it in just a second in

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Matchbox. How did that happen?
So? I have a really good friend,

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personal friend who's his kids go to
the same school and my daughter goes

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too, And through a combination of
work friendship, professional friendship, and personal

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social friendship, we've just we've become
close friends. My first name is Marco.

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Marco and I had were in the
habit of getting together for kind of

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boys and night every couple of weeks, and we were there having last a

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lot of one night. We were
just talking about different ideas we've had over

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the years, and so he mentioned
some things he had been rallying around his

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head. I mentioned this concept that
I had. I always had a one

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liner, and like everybody, I
was literally famous for an analogy or a

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one line or something I pull a
movie clip or a song title, or

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just something about leadership. And I
said, you know, they're like these

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little little brief stories, like little
quips. And I thought, huh,

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leader in right there. Leader Quips
was born. Literally as the second glass

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of wine flowed, it came out
of mouth and I realized, Hey,

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there's something there. And so that
night, I think it was probably the

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third glass of wine. Frankly,
when I and I were talking and literally

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I still had it. I had
the coast right here for a matchbox when

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I signed it, and I said, I will I will launch leader Quips

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by the end of twenty nineteen.
So it's a little bit late on that

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one, but that was the night. It was hats honestly. Okay.

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So a couple of things for our
listeners and viewers. First, the idea,

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well, let's slay said up for
me, I do it. Certainly

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enjoy drinking wine. That's how I
met the two of you. But it

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is it's so great that something happened
where you're you're you're commingling with a friend

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and ideas are exchanged, and but
you did something about it, Jeff.

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You didn't just talk about it.
You actually brought this thing to fruition.

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So before we talk about leaderships itself, let me ask you why do you

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think leadership is important? What do
you think, how would you would?

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What is leadership for you? And
why is it important? Great question?

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So to me, the leadership is
in a word, in one word,

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it's influence. And I believe strongly
and deeply, frankly that the one thing

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this world needs more than even water
maybe is as much as we need water,

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we need a higher power to believe
in. We need leadership because and

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whether whether the leadership is blue or
red, or purple or green or yellow,

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it doesn't matter. You just need
leadership in general, because there are

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people out there that just need something
to to bring them together. And anyway,

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I won't watch two philosophically on now
of it. I just somewhere about

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twenty thirty years ago, I fell
on this idea that I wanted to become

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a student of leadership because leadership is
a very complex topic. Is there so

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many puts in tastes and yans and
yangs that there's no one right answer for

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any given situation. So I just
endeavor to become a student of leadership,

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and you find yourself using it in
all kinds of Arena's work on church community

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anywhere, I won't time and ensure
that my perspective, my advantage point on

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leadership comes through the inspirational ends.
No, no, no question about that,

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right, No, no, wow, that's shocking giving that I take

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this space of meaning and purpose.
And so for me, what my book

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is about is really helping leaders to
be able to help people recognize their own

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greatness, lead them to their own
greatness, and in so doing they'll be

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motivated to perform at their best.
And I've had I've got a personal story

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about that myself. But I guess
along those lines, you've been studing this

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for thirty years. We can't kind
of walk all the things that you've done

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over thirty years, but what are
some of the things that you've done to

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stoke your leadership acumen? So I
think the first one, the loudest one,

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actually about his result of a failure. It's really really kind of interesting.

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So I just went into the studio
last week and did a bunch of

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leader equips, and in preparing for
that studio time, I was reminded of

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a very influential gentleman in my life
named Wade Townsley, so many years ago.

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This is nineteen ninety three, no, nineteen ninety back in the National

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Tennessee. I'm working for General Electric, a little division at General Electric.

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And one day my boss, Wade
calls me into his office and he said,

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Jeff, he said, close the
door. And I sat down and

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said, well can do for you? And he said, well, he

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said, the only idea how much
those people out there hate you? I

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mean literally that was had no idea, And I thought, well, does

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it really matter? I see,
I was an arrogant young cuss at the

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time, you know, fresh out
of college, a couple years out of

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college, making a lot of money, and I thought, you know,

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like I was, I always got
to give to the world. Well,

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he assured me that I wasn't,
and in a matter of a few minutes

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he brought me out about about ten
notches and basically just told me what a

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jerk I was, and how I
was ruining the entire office and how I

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either needed to fix myself or he'd
removed me from the organization so that I

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could wrecking everybody else. So that
moment really kind of vaulted me onto this

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this desire to just be a better
human being. And so that night I

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ended up going to the bookstore and
I said, hey, where's you know,

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how do you get better? Where's
the self help section? So the

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bookstore person puted me to this huge
aisle, this management leadership while and I

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bought like ten books, and of
course the number one book that I bought

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that night that had made the biggest
difference was How to Win friends and Influence

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people. And I read that thing
cover to cover a couple of times.

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And it took a while. I
mean I didn't I wasn't an overnight you

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know, non jerk. But within
about six months I had repaired some of

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the really broken relationships and started on
the right path. That was the biggest

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one by far. And after that, I just keep I'm a sponge.

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I just I listened to things.
I looked for books, I've watched podcasts

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whatever. I'm beating. So because
because I've had the chance to or the

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opportunity to host this show for five
and a half years now already, I

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can't believe it, Chef. So
it's I think your episode number like two

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hundred and ninety four. I've had
the chance to really talk with a lot

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of people who are thought leaders in
the leadership space. And so I too,

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like you, I've become a student
of leadership. But I wonder if

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there's any other leaders that you have
in your life that you can give us

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an example of beyond what you that
one early on that also made a differ

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us in your life. Oh.
Sure, a few really influential ones and

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a few I haven't met yet,
very influential Don hillen Meyer. Don is

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a He had the misfortune of hiring
me I coming to go next link that

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later became XS was back in Tennessee, and Don was just an amazing human

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being. And anybody who knows Don, or anybody from Nashville who would hear

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this, would just they would run
into any burning building for Don Hellmyer.

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Unfortunately, he's not a planet anymore. Yeah, he went to went to

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go be with God a few years
ago, and I was I went to

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the funeral. Amazing guy, a
fantastic leader. Oh why was he so

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great? For you? What help
us understand what made him so great?

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He? If you're if you're removing
the concept of level five leadership, personal

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will, yet also a care for
for others, So a humility with with

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with strong will. He was the
epitome of that. He was a very

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driven, very results were in a
businessman. He always had time for people,

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He cared about people, and he
saw the best in people even when

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they were at their worst. And
he was just he was that perfect blend

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of level five leader and he was
able to drive organizations to literally to the

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very top of their game. But
he brought along on this team environment where

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he one of the things he did
was he said, okay, well no

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titles. He literally abolished the titles
at next link, so we were all

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on the same playing field like that. That kind of leaders Okay, all

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right, Well I'm gonna share really
quick my story of someone that written get

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a big difference to me, because
I wanted listeners and viewers to be able

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to recognize that leadership does come in
all shapes and sizes and can you can

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do it certainly better at some level. But for me, my best leader

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that I probably first encountered that had
the biggest impact on my life came into

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my life when I was I guess
probably seventeen, and I was in a

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small town eastern Oregon working trying to
get the heck out of their population forty

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eight hundred and let me find some
way to spring myself out of the small

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town. I ended up taking a
co op job. Jeff. I'm working

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at this pump company as like an
adminissist kind of thing. And the owner

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of the company turned out to beat
from Portland, and he met me.

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He liked me, and he said, if you ever want a job in

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Portland, I'll give you a job. And I went there. It is

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ding ding ding ding ding, hot
dog. That's my ticket out. So

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I graduated high school, made my
way to Portland. I did a little

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a few months of business college,
went to work for this man when I

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was eighteen years old as his secretary
adminissist commercial State builtment company. Jeff.

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The time of my life. This
man gave me so much stretched assignment.

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He believed in me. He was
fun, he was engaging. He made

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work really really fun, and he
helped me become more of who I really

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wanted to become, just in a
job. Then one day, eighteen months

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in, on the way out for
lunch, I'm sitting there in the front

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receptionary. He opens the door and
fund of me to go to leave,

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and over his shoulder he says,
you have to get out of here.

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You have to go see the world, get an education, do something with

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yourself. But before you go,
hire your replacement. Right. Well,

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I sat there the whole time he
was gone, wondering did he just fire

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me? And so when he came
back merrily through that same door and was

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about to race back to his office, I stopped him and asked him the

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question, did you just fire me? And he said, of course I

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did. It would be a crime
to keep you here. Here's what's important

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about that story. Before he said
what he said, Cheff, I didn't

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know I could go to college.
My parents were entrepreneurs. We didn't talk

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about college. So a bachelor's,
two masters, and a PhD later,

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I think I can check the education
box, you know. Seeing the world

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I've lived, didn't Spain in Brazil, which is why speak Portuguese in Spanish.

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I've been all over Western Europe,
South America, delivered in most of

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the continents. So I think I'm
doing that thing and a bit about doing

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something with myself. Of course that's
an ongoing thing, but the point being

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leaders are so important. Now,
I'm not saying you have to have an

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impactice made by firing them, but
by giving them the ability to see for

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themselves what they couldn't see in themselves
is pretty spectacular. Well, he believed

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in you. I mean that ultimately, that's it. He saw something in

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you, He saw that raw talent, and he believing you enough to offer

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you the job in Portland. And
then he saw enough and you didn't know

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that you you were going to outgrow
that pot and he needed to transplant you.

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Whether you were going to do it
or not. Yeah, go ahead,

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as you remind me of somebody else. I say that had even an

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impact, even earlier than than Don
hillmer Waite Townsley. I go back to

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when I was in the fraternity,
back to Virginia literally the president of Attorney

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Can at a time, and I
didn't have the I didn't always have a

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strong, strong confidence. Let's put
it that way. I'll I'll be gentle

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until on myself and just say there
was a time in my life where my

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confidence was was somewhere below zero on
a regular basis. And this leader of

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the attorney came to me, go
toime, and he said, you know

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you should run for social chairman.
I was like, no, I'm an

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engineer, I'm a nerd. I'm
like the on least social guy in the

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room, and he said you should
do it. He said, I see

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something in you, and I see
some other people I do the way to

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respond to you, and I ran
for social chairman and I actually got it.

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Next thing you know, I'm on
the executive boarder for attorney that I

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barely even thought should let me in. And literally that that moment where Craig

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Denado told me that he saw something
in me, it kind of spurred me

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to take the risk. So I
appreciate that. So you know, again

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that goes back to seeing something in
someone and then telling them, presencing that

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and then that becomes the motivation and
the inspiration to go for it. So

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thank you for sharing that story.
And on that noteless grant my first break,

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I'm doctor Leis Cortez, your host. Move in there with Jeff Lovejoy,

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who was a professional, passionate sales
leader committed to doing whatever it takes

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to excel through influence. He's the
creator of the leader quips platform. Join

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to Day from Dallas, Texas.
After the Rik, we're going to hear

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more about just how it was launched
and what he's doing with it. Stay

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with us, we'll be right back
doctor Elise Cortez as a management consultant specializing

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in meaning and purpose and inspirational speaker
and author. She helps companies visioneer for

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greater purpose among stakeholders and develop purpose
inspired leadership and meaning infused cultures that elevate

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fulfillment, performance, and commitment within
the workforce. To learn more or to

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invite a lease to speak to your
organization, please visit her at Eleise Cortez

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dot com. Let's talk about how
to get your employees working on purpose.

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This is working on Purpose with doctor
Elise Cortez. To reach our program today

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or open a conversation with Elise,
send an email to Elise Alis at Elise

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Cortez dot Now back to working on
Purpose. Thanks for staying with us,

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and welcome back to working on purpose. If you're just joining us. My

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guest is Jeff Lovejoy. He's a
professional, passionate sales leader and the creator

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of the leader quips platform. So
for this next piece here, Jeff,

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I want to get into your platform, but before I do, I think

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it also makes sense for us to
turn the tables just a little bit and

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hear how you have made a difference
in somebody's life as their leader. Great

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question. So I've had the very
good fortune of being able to leave people

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in a professional setting over time.
Does some nonprofit work to quite a bit

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of that, actually, But in
the professional setting is where you tend to

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have the ability to have you more
influenced sometimes because they have to listen to

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you, and even they don't believe
it or not. But back in Nashville,

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I'll go back to some of the
folks that I work with pretty closely.

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Back there, I remember one particular
time. I'll take the names out

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to protect the innocent, but we
had a kind of like a mentor mentee

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program, and the mentees were like
fresh out of college, like, you

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know, one two months out of
college. And we had this one particular

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young man who had great promise as
a mentee and he was paired up with

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his mentor and the group. And
one day the mentor came in and the

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mentor of fun official manager at the
time, he was just a senior salesperson

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and the mentor basically say he can't
to be any and he was all distraught

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because his numbers had been down for
a couple of months in a row.

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He's like, Jeff, I just
can't I can't leave this. I can't

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do this mentor mentee. I got
worried on my own sales first, and

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I said, hey, come with
me. So we walked into a conference

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room and I closed the door behind
me, and I said, first name,

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I said, first of all,
this conversation, it's probably never gonna

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happen, but sit down. And
you know what I said two things.

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Number one, I'm not going to
let you give up on you, and

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I'm not going to even more let
you give up on him is in the

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mentee. So I said, look, get yourself together, figure out what

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you need to do to get this
thing right. And because you need you,

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he needs you even more. So
this conversation's over. And I walked

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out and I signed the door and
I just walked away. And it worked.

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And now was that the perfect way
to respond to all situations. Absolutely

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not, But it worked for that
one because I knew he needed to not

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He didn't need a shoulder to cry
on, he needed a kick in the

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pants right then. And so that's
one example. And as it turned out,

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both of those guys went on to
great success in other endeavors over time.

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I love those stories. I could
I could think of literally individual conversations

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like that, whether it's about personal
finances or a kick in the pants or

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a shoulder to cry on, sometimes
you just never know what they need until

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you, until you get there and
dig it. Well, what I also

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heard in that great story, Jeff, is what I referred to from my

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local therapy studies as self transcendence.
So what you did, in addition to

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that kick in the pants is you
basically reminded him that, hey, there's

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somebody depending on you, and it's
not just all about you. Somebody needs

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you. And so when we stop, when we can stop focusing on our

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elements and our problems and what's bothering
us where we're self ruminating, and we

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focus on helping somebody else, there's
something about that that's polling, that's motivating

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and inspiring and causes us to stop
thinking about what I can't do and how

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am I going to come through for
someone else. So I think you also

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activated that it was I said,
I I had no idea that conversation was

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even going to happen. I just
gotta pull that arrow out of the quiver,

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and it turned out to be the
right one and it worked. It's

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awesome, it's awesome. I got
another final one for it for yet not

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made a funny but interesting. So
for years I was collecting all this different

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material from different places about goal setting, you know, Stephen comming material.

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And I can't think of the names
I tell you, Robbins, it just

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say I was collecting all this stuff. It was sponge to play the stuff.

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So I said, Okay, I
want to put together a goal setting

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workshop and use some of the best
of the best of these individual pieces that

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I learned and kind of put them
all together into this workshop, not just

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a session. And so it turned
out to be about a two hour thing.

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And each year I would go through
this with our team, usually a

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right around Thanksgiving time or early December, so they could set goals for the

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next year and have time to burn
them in and could use them. And

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one particular time I remember this is
we had a brand new recruit. She

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had just come on board from a
competitor chased her for months, right,

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she comes on board and we go
through the gold setting session like two weeks

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into her employment with us, and
after she said, Jef, can we

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talk And I said yeah, she
said, you know what, I hate

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to do this, but I have
to quit. That's like, why what

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happened? What do we do wrong? She said, no, it's what

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you did right, she said,
the goal setting workshop. I went home,

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I talked to my husband about it, and we both realized that family

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is the number one priority and I
want to I don't want to work anymore.

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I want to start having kids.
I mean, this is I was

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like, wow, it was like, can't I can't argue with that one.

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So, you know, she worked
in a couple more weeks and it

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all worked out fine. But she
wanted to get on with life, and

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so that's great. Unlocked the door
and letter free, you know. But

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it's it's those kinds of real conversations
that really make it different. Yeah,

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and you know, when you can
help your when sometimes it's sometimes it's even

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also right. And I know you've
done this, Jeff, where you've sat

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down with somebody and realized that they're
miscast, they're in the wrong role,

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and helping them move to the right
role. Oh my gosh, that is

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that's a game changer, a lifesaver, probably a marriage keeper, right,

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if you had to do that.
Yeah, Well, it's the stories are

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flooding back whenever you ask a question
like that. So there's one particular guy

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came and he was a super smart
guy. First day in Hagen, and

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he was really is a good technologist. And he came in one day and

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he said he wanted to go and
and go deep tech and work for this

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one of our clients and going to
the cybersecurity world. And so I said,

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okay, hay, and hold on
one second. And so we're talking,

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and I said, telling me about
the job, telling me your thing.

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These are to me, it was
a compliment when people would come to

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me and tell me about jobs they
were getting ready to take somewhere else.

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They trusted me with the conversation.
And so I said, let's talk about

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who you are and what they need. I said, it sounds like a

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fascinating job for somebody besides you.
I said, that's not you at all.

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I said, let me let me
describe the Hagun that I know.

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I said, Hagun that I know
loved getting out and meeting a lot of

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different clients. I said, you're
you loved being out on points with the

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other reps and meeting all these different
businesses. I said, you you are.

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You loved to just you know,
really learn a lot about a lot

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of things. I said, this
is gonna be one thing, and you're

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gonna go so deep you're gonna get
bored within weeks. And he said back,

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and he said, you I never
really thought about that way. I

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said, due, I'm not trying
to lock the door and keep you here.

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I said, don't want to make
sure you go somewhere that's actually gonna

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be good for you. He said, oh, smart. Well he ended

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up going in the energy business like
three years later. But I kind of

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did them a favor by keeping him
from making a career mistake. They've been

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two or three of those. You
know. Sometimes people come in they say,

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hey, I got this job.
I'll be like great, I'll say

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thor you're going away party, you
know, because I mean it's a better

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job, it's more money, it's
what they want. And there's other times

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where I'll talk about of it and
I'll say, you know, that doesn't

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sound like a good idea for you
or your family. Well, what that

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speaks to as well, around leadership, which of course I would call out

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as something important is you know your
people, you know who they are,

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you see them for the unique human
beings they are. And Ken Steward that

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that's amazing, thank you. Yes, it's literally it's the number one thing

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is to me. There's you have
to know your people, you have to

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care about it, and it can't
just be, you know, some kind

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of a logo on a wall or
a saying on a quote somewhere. I

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mean, really, they need to
know you, you need to know them,

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and you need to trust each other
or it all falls apart. Yeah,

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I agreed, agreed. Okay,
So now that we've gotten a little

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bit more situated into each of our
experiences with leadership, but on both sides,

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tell us how leader quips was born
and what is it you're really trying

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00:24:57.920 --> 00:25:03.440
to do with it. So it
was actually born that very night at Matchbox,

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after mark On, I had our
last alte had no joke. I

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went to my car and I did
a selfie. I did the very first

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00:25:08.599 --> 00:25:12.079
leader Quip was a selfie in a
dark car, about ten o'clock at night,

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me talking to my cell phone.
It was terrible video quality, but

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at least I got the idea out
there. It took a little while until

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we got to the video, so
keep in mind the idea has been ruminating.

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It was essentially every time I get
an idea, I'd write it on

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00:25:26.119 --> 00:25:30.240
a sticky note, throw it in
a folder, and eventually the folder made

405
00:25:30.279 --> 00:25:33.279
its way to an Excel spread sheet
to where there's now literally two hundred and

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00:25:33.279 --> 00:25:38.000
sixteen ideas on a list of potential
quips. And so what I was doing

407
00:25:38.039 --> 00:25:41.799
over times, I was just capturing
these ideas and curating them. And then,

408
00:25:42.119 --> 00:25:44.960
as luck would have it, you
know, we were talking about our

409
00:25:45.000 --> 00:25:48.680
daughters earlier. So my daughter is
now fourteen and a year ago, it's

410
00:25:48.799 --> 00:25:55.039
the summer of twenty nineteen. She
was in a called nerd camp. She

411
00:25:55.119 --> 00:25:59.359
was an offs camp where she was
in a learning environment, and her instructor

412
00:25:59.480 --> 00:26:03.200
was this incredible young man named Surge. Him Bosom, Well, Surge is

413
00:26:03.480 --> 00:26:07.599
he used to work for Microsoft.
He's also a video film producer. I'm

414
00:26:07.720 --> 00:26:11.480
just a really fantastic guy who also
cares a lot about leadership and we,

415
00:26:11.519 --> 00:26:15.119
Sarah, share some of the same
spiritual beliefs and so we connected on like

416
00:26:15.240 --> 00:26:19.079
four different levels instantaneously. And I
told him about this leader Croup's concept and

417
00:26:19.519 --> 00:26:22.720
next thing, you know, was
it was born. So that's literally how

418
00:26:22.720 --> 00:26:27.559
he got launched, was was meeting
Surge, because he taught my daughter in

419
00:26:27.640 --> 00:26:32.000
this summer camp last year, and
we went. The first time we went

420
00:26:32.039 --> 00:26:34.920
to the studio was last November.
My family was out of town on a

421
00:26:34.960 --> 00:26:38.240
trip somewhere, and so we went
and spent seven or eight hours in the

422
00:26:38.279 --> 00:26:44.400
studio and did twenty and twenty videos
in that session, and of course he

423
00:26:44.480 --> 00:26:45.920
did all the work on them.
And now we're starting to run out because

424
00:26:45.920 --> 00:26:49.319
I just published number number eleven.
Number twelve feels out this week, and

425
00:26:49.359 --> 00:26:52.720
so we had to go down and
lay down a batch more of it.

426
00:26:52.519 --> 00:26:59.920
I love it because I'm I have
the attention span of a'm an overcaffeinated NAT

427
00:27:00.039 --> 00:27:03.880
and so anything more than about two
to three minutes long, we're going to

428
00:27:03.960 --> 00:27:07.759
lose the audience in general. I
mean, this format is great because it's

429
00:27:07.759 --> 00:27:10.799
back and forth, but if you're
just speaking, I mean it very short

430
00:27:10.880 --> 00:27:14.839
quips, individual concepts, and they're
designed to be, you know, eaten

431
00:27:14.920 --> 00:27:18.440
like like jellybeans, just one by
one. That's awesome. I love that.

432
00:27:18.480 --> 00:27:19.880
I did watch a few of them
that you've already peop launched. They

433
00:27:19.920 --> 00:27:23.559
seem to be about five minutes.
So who are they for? Who?

434
00:27:23.759 --> 00:27:30.519
Who's the intended audience? They are
literally for anyone who wants to just understand

435
00:27:30.559 --> 00:27:34.640
more about concepts with leadership. It
is that simple. It can be leadership

436
00:27:34.680 --> 00:27:37.039
at home, in the workplace,
in the community, in a church.

437
00:27:38.119 --> 00:27:41.640
I wanted I wanted to be free
essentially, so that they could just be

438
00:27:41.759 --> 00:27:45.079
you know, literally and go global
and anybody can consume them at any time.

439
00:27:45.440 --> 00:27:48.200
And I wanted it to be the
kind of thing we're like, Hey,

440
00:27:48.200 --> 00:27:51.359
I'm about to walk into a difficult
situation, you know, search for

441
00:27:51.440 --> 00:27:53.359
it, and oh, here's a
here's a two minute clip on how to

442
00:27:53.400 --> 00:27:57.240
deal with difficult people, or oh, I'm about to ask for a raise,

443
00:27:57.480 --> 00:28:02.640
or I've got an upset customer,
or I've got somebody dealing with a

444
00:28:02.640 --> 00:28:07.400
family problems. Literally, just a
instantaneously available library of concepts that can be

445
00:28:07.480 --> 00:28:12.440
drawn from at any time. And
so there's there's no published audience. I

446
00:28:12.640 --> 00:28:17.720
should probably have a more clear vision
around this, but there's no defined audience.

447
00:28:18.720 --> 00:28:22.400
It's for anybody who is curious about
how to become a better leader.

448
00:28:22.640 --> 00:28:26.160
It should be all of us,
right, I certainly put myself in that

449
00:28:26.200 --> 00:28:29.799
camp forever and always. I always
want to be learning and going and becoming

450
00:28:29.839 --> 00:28:33.000
better as a leader and and everything
else as well, And I quite appreciate

451
00:28:33.079 --> 00:28:37.720
that they're only about five minutes,
because pretty much anybody could fit that in

452
00:28:38.160 --> 00:28:41.640
right. Most I'm reading less than
that. I was looking at the list.

453
00:28:41.720 --> 00:28:45.319
Most of them are between like one
and a half in three minutes,

454
00:28:47.559 --> 00:28:49.319
easily digestible. What did you call
it? A jelly bean? I love

455
00:28:49.359 --> 00:28:53.200
that you just just drop in a
jelly bean. That's perfect. Yeah.

456
00:28:53.240 --> 00:28:56.400
And the other thing too. I
do this as well. Every morning when

457
00:28:56.440 --> 00:29:00.279
I'm getting ready for my day and
i'm in the from putting on makeup and

458
00:29:00.319 --> 00:29:04.759
doing hair, I always have something
going, whether it's from YouTube or whatever,

459
00:29:04.839 --> 00:29:08.319
and invariably it's in one way different
languages. So I'm always feeding myself.

460
00:29:08.920 --> 00:29:14.000
So where do you envision that people
are listening and consuming your quips?

461
00:29:15.359 --> 00:29:18.640
Well, I've got them published on
LinkedIn, so hopefully they're seeing them in

462
00:29:18.640 --> 00:29:22.200
the feed. I've gotten published on
YouTube, So anyway you could subscribe to

463
00:29:22.240 --> 00:29:26.759
the YouTube channel and for those that
actually end up on the website, the

464
00:29:26.839 --> 00:29:30.920
leadercups dot com website, I'll push
them once a week. I would push

465
00:29:30.000 --> 00:29:33.240
them more often, but I'd run
out of content very quickly if I've pushed

466
00:29:33.279 --> 00:29:37.640
them more often once a week,
but litally anywhere, hit them on a

467
00:29:37.680 --> 00:29:41.160
mobile phone, share them with friends
again, just you know, post them

468
00:29:41.200 --> 00:29:47.720
on LinkedIn and hit the share button. But anywhere or anytime or consumption.

469
00:29:48.279 --> 00:29:51.559
Okay, awesome. And do you
like a release schedule it's once a week

470
00:29:51.640 --> 00:29:56.039
or what's the plan? Typically once
a week either Wednesday morning or Thursday morning,

471
00:29:56.119 --> 00:29:57.720
just kind of depends on what else
is going on in my schedule personally.

472
00:29:59.200 --> 00:30:02.319
And the right now, we've got
sixteen of them kind of qued up

473
00:30:02.359 --> 00:30:06.000
in the chamber, if you will. And so the number eleven just went

474
00:30:06.039 --> 00:30:08.119
out of the door last week.
Number twelve we'll go out the door probably

475
00:30:08.160 --> 00:30:12.440
Thursday morning this week. And I've
got sixteen lineup right now, and the

476
00:30:12.880 --> 00:30:18.920
next fifty one will get us through
the bulk of next year after Surge finishes

477
00:30:19.000 --> 00:30:25.079
his editing order. Okay. Another
question which I also struggle with and have

478
00:30:25.119 --> 00:30:27.720
to address for myself on the radio
show is I have my guests are generally

479
00:30:27.720 --> 00:30:30.599
booked up to two plus months,
but every once in a while, I

480
00:30:30.640 --> 00:30:33.799
think, oh, I just wanted
to have this topic right now today,

481
00:30:33.839 --> 00:30:36.880
This is timely. I need this
one to be addressed. Do you have

482
00:30:36.960 --> 00:30:41.119
plans to bump or change your schedule
according to something that shows or presents itself

483
00:30:41.119 --> 00:30:44.640
as I need to talk about it
now or is it pretty set? No,

484
00:30:45.319 --> 00:30:48.519
it can absolutely be changed. The
only I guess the limiting factor is

485
00:30:48.559 --> 00:30:53.359
the thumbnail on the front of the
video, because inside the YouTube studio you

486
00:30:53.359 --> 00:30:56.680
can move them up or down and
publishing many order you want to. I

487
00:30:56.680 --> 00:31:00.279
want you to put the thumbnail and
I say, like Leader equips number twelve

488
00:31:00.359 --> 00:31:03.799
or number thirteen or fourteen. So
I just need to figure out how to

489
00:31:03.839 --> 00:31:06.400
do the editing of the thumbnailed myself. But yeah, I can move in

490
00:31:06.519 --> 00:31:08.839
and out into law to Okay.
I wanted to ask that question, Jeff,

491
00:31:08.880 --> 00:31:12.720
because a lot of our listeners and
viewers come to the show because they're

492
00:31:14.119 --> 00:31:17.319
working on some kind of reinvention or
they have an idea for themselves or trying

493
00:31:17.359 --> 00:31:19.160
to get to a next step on
next stage. And so whenever I can

494
00:31:19.599 --> 00:31:23.000
give them something more specific that will
help them move their dial, move their

495
00:31:23.039 --> 00:31:26.599
needle down the road, I try
to do that. So thank you for

496
00:31:26.720 --> 00:31:30.720
letting me get specific on you.
All Right, let's grab our last break.

497
00:31:30.759 --> 00:31:33.000
I'm doctor Lease Cortez, your host. We've got on the air with

498
00:31:33.079 --> 00:31:36.839
Jeff Lovejoy He's a professional, passionate
sales leader committed to doing whatever it takes

499
00:31:36.839 --> 00:31:40.240
to excel through influence. He's the
creator of the Leader Equips platform, and

500
00:31:40.279 --> 00:31:41.960
he joins today from Dallas, Texas. After the break, I'm going to

501
00:31:42.000 --> 00:31:45.759
ask him to share a few of
this key messages that he thinks are particularly

502
00:31:45.799 --> 00:31:48.720
important with us. For us staying
with this, We'll be right back.

503
00:31:48.920 --> 00:31:55.799
Doctor Release Cortez is a management consultant
specializing in meaning and purpose. An inspirational

504
00:31:55.920 --> 00:32:01.119
speaker and author, she helps companies
visioneer for greater purpose stakeholders and develop purpose

505
00:32:01.160 --> 00:32:08.200
inspired leadership and meaning infused cultures that
elevate fulfillment, performance, and commitment within

506
00:32:08.240 --> 00:32:13.160
the workforce. To learn more or
to invite a lease to speak to your

507
00:32:13.279 --> 00:32:16.960
organization, please visit her at Elise
Cortez dot com. Let's talk about how

508
00:32:16.960 --> 00:32:29.279
to get your employees working on purpose. This is working on Purpose with Doctor

509
00:32:29.359 --> 00:32:32.920
Elise Cortez. To reach our program
today or open a conversation with Elise,

510
00:32:34.319 --> 00:32:40.519
send an email to Elise ali Se
at Elise Cortez dot com. Now back

511
00:32:40.559 --> 00:32:51.079
to working on purpose. Thanks for
staying with us, and welcome back to

512
00:32:51.160 --> 00:32:52.720
working on Purpose. I'm your host, Doctor Elise Cortez. I'm here with

513
00:32:52.799 --> 00:32:59.119
Jeff Lovejoy. We're talking about his
new platform called leader Quips. So for

514
00:32:59.160 --> 00:33:01.559
this next segment, Jeff, I
want you, if you would I share

515
00:33:01.680 --> 00:33:05.359
if you maybe you can do a
combination of some of the equips that are

516
00:33:05.359 --> 00:33:08.279
already out and give us a taste
of what's coming. Okay, favorite messages,

517
00:33:09.039 --> 00:33:14.079
Sure, happy to do it.
I'm gonna refer to my list over

518
00:33:14.119 --> 00:33:17.720
here if you don't mind. Absolutely
cheat sheet. So one of the ones

519
00:33:17.799 --> 00:33:22.720
that was just recently released was Equipment
number eleven, about the growth cycle.

520
00:33:22.480 --> 00:33:27.960
I would encourage anybody to especially this
year, especially with coronavirus. It's been

521
00:33:28.000 --> 00:33:30.000
a tough year for everyone. I
think, I think I think it's officially

522
00:33:30.079 --> 00:33:34.839
being known as the weirdest year ever, and so a lot of people are

523
00:33:34.839 --> 00:33:37.519
going through a lot of changes.
And in Weird equiped number eleven, it's

524
00:33:37.519 --> 00:33:40.440
one of the longer ones. But
I kind of talked about this idea that

525
00:33:40.480 --> 00:33:44.359
we all go through phases in life, and I don't care who you are.

526
00:33:44.599 --> 00:33:46.319
Some people are just better hiding it
than other, but everybody goes through

527
00:33:46.319 --> 00:33:51.359
these phases and like front of you
go from the growth stage to the coasting

528
00:33:51.400 --> 00:33:54.599
stage to the doldrums and then sort
of retooling phase. And since that one

529
00:33:54.599 --> 00:33:59.039
got almost I've had at least three
different people, one the person that that

530
00:33:59.160 --> 00:34:01.720
story is about, and two other
people also say, Hey, you know

531
00:34:01.759 --> 00:34:04.759
what, I didn't realize I was
in the door room stage, or you

532
00:34:04.759 --> 00:34:07.559
know, I didn't realize I was
coasting, and then somebody else did that

533
00:34:07.599 --> 00:34:09.519
they were talking about, Yeah,
I'm in the retools phase right now.

534
00:34:09.559 --> 00:34:15.199
So it's really powerful concept just about
the fact that we're all a work in

535
00:34:15.239 --> 00:34:19.639
progress and we're all in motion,
and that's perfectly okay. None of those

536
00:34:19.639 --> 00:34:23.800
conditions are permanent, so just use
it to your advantage before we go on

537
00:34:23.800 --> 00:34:25.519
to the next one. Jeff,
let me let me get that for our

538
00:34:25.519 --> 00:34:30.360
listeners and our viewers, it's so
important to be able to do something like

539
00:34:30.400 --> 00:34:34.559
that what you gave to your to
your listeners, because what happens is we

540
00:34:34.599 --> 00:34:37.880
get we get stuck in a kind
of an autopilot cycle and we don't really

541
00:34:37.000 --> 00:34:40.880
realize that we at some point could
actually soon go down the drain. So

542
00:34:40.960 --> 00:34:44.840
if we can somehow have a way
to intervene like you just did, for

543
00:34:44.840 --> 00:34:46.559
people to say hold on, you
know this, this you know, let's

544
00:34:46.639 --> 00:34:50.960
talk about where you are. That
is so important. That is such an

545
00:34:50.960 --> 00:34:52.639
easy, important thing to do for
people. So I just really want to

546
00:34:52.639 --> 00:34:55.679
call that out is something that people
can do for their own, their own

547
00:34:55.679 --> 00:35:01.800
team members, and for themselves.
So brilliant. Thank you again. Everything

548
00:35:01.960 --> 00:35:06.559
is collected and curated from somewhere else, so I'm just I'm just repackaging and

549
00:35:06.599 --> 00:35:09.079
pushing it back out there. The
next one, and this one's particularly important

550
00:35:09.320 --> 00:35:13.960
the other you said your daughter is
in the teenage years months fourteen, and

551
00:35:14.239 --> 00:35:17.039
those are pivotal years of you know, it's not only what's going into your

552
00:35:17.079 --> 00:35:20.360
brain, but the people that you're
hanging out with. And so one of

553
00:35:20.400 --> 00:35:23.320
the really powerful ones it's not out
yet, is that you become the averages

554
00:35:23.360 --> 00:35:28.360
of five people that you hang out
with. The most I've heard it also

555
00:35:28.480 --> 00:35:30.639
rephrase this, who's in your elevator
with you, because they're gonna go up

556
00:35:30.719 --> 00:35:34.039
or they're gonna go down with you, and they're gonna be the ones pushing

557
00:35:34.079 --> 00:35:38.400
your buttons. And so literally,
the people, especially especially my daughter at

558
00:35:38.400 --> 00:35:40.679
fourteen, I mean, we all
know what's out there, and I'm not

559
00:35:40.760 --> 00:35:44.320
afraid of the world, but I
want her to know what is light.

560
00:35:44.760 --> 00:35:47.920
And so it's choose your friends very
carefully, make sure they are encouragers and

561
00:35:49.000 --> 00:35:51.960
cheerleaders. Make sure that they will
tell you the real truth and not just

562
00:35:52.039 --> 00:35:55.639
what you want to hear. You
know, she needs strong people around her

563
00:35:55.679 --> 00:36:00.400
and her mom, and I can't
be that for her all time. Right,

564
00:36:00.719 --> 00:36:02.679
we're clearly two important deal in her
life. She gets to pick all

565
00:36:02.719 --> 00:36:07.519
the rest of them. So yeah, very powerful passage. Oh again,

566
00:36:07.599 --> 00:36:10.119
let me let me pick that in
as well, Jeff, because I cannot.

567
00:36:10.239 --> 00:36:15.679
I cannot stress that enough either inside
organizations, who you hang out with,

568
00:36:15.039 --> 00:36:17.559
you know, you're probably it would
be better for your hanging with people

569
00:36:17.559 --> 00:36:22.599
who are smarter than you or more
advanced than you. Definitely not the naysay

570
00:36:22.679 --> 00:36:25.599
ors, et cetera. So I
too, very much believe very strongly in

571
00:36:25.679 --> 00:36:30.679
your associations. It is it is
dictating. Yep. Well, and so

572
00:36:30.840 --> 00:36:36.199
here's the sub caveat to that one. Who's the one person you hang out

573
00:36:36.239 --> 00:36:40.239
with the most yourself? And so
one of the leader group A couple ago.

574
00:36:40.400 --> 00:36:44.159
Is about watching your language. And
I don't just mean what comes out

575
00:36:44.199 --> 00:36:45.480
of your mouth, I mean what
comes into your brain, the questions you

576
00:36:45.519 --> 00:36:49.880
ask yourself. Right, it's a
simple difference between saying, you know,

577
00:36:50.159 --> 00:36:53.599
oh, why do I suck at
those things? Versus how can I get

578
00:36:53.599 --> 00:36:58.039
better at those things? Whatever it
is, I don't care if it's how

579
00:36:58.079 --> 00:37:00.480
to hit a tennis serve, I
mean had. The way you phrase a

580
00:37:00.559 --> 00:37:05.880
question to yourself or to ourselves can
make all the difference in what happens with

581
00:37:05.960 --> 00:37:08.519
them, or say you know,
oh, I always hit all the red

582
00:37:08.599 --> 00:37:12.239
lights, or no, hey,
I always hit all the green lights.

583
00:37:12.239 --> 00:37:15.039
Literally, the conversation we have with
ourselves is by far the most important one

584
00:37:15.079 --> 00:37:19.559
we ever have. And so for
anyone out there that has you know,

585
00:37:19.599 --> 00:37:23.000
what, what was referred to lovingly
as stink and thinking, just try to

586
00:37:23.079 --> 00:37:28.519
catch that, you know, try
to stop that negative reinforcing belief cycle.

587
00:37:28.599 --> 00:37:32.400
Because you hang out with you more
than anybody else, and so that's that

588
00:37:32.400 --> 00:37:37.599
that number one thoughts become things and
you become what you think about. Completely

589
00:37:37.599 --> 00:37:42.119
agree with that, absolutely. I've
actually changed some of my self talk as

590
00:37:42.119 --> 00:37:44.960
well, according to just for that
very reason. I realize some of it

591
00:37:45.000 --> 00:37:50.039
wasn't serving me very well, and
it's insidious. It's really easy for negative

592
00:37:50.039 --> 00:37:52.280
thought matters to creep in. You
don't even realize that that they're negative,

593
00:37:52.559 --> 00:37:58.000
or sometimes it's like the how do
you boil a frog? Or you just

594
00:37:58.000 --> 00:38:00.159
sort of turn that the heat up
slowly and they don't even realize they're going

595
00:38:00.280 --> 00:38:05.400
themselves to them, which actually is
the next one, which is the fact

596
00:38:05.480 --> 00:38:09.559
that habits are the most powerful factor
in our lives after our thoughts, because

597
00:38:09.559 --> 00:38:14.239
our thoughts become actions, and actions
become habits. And there was a great

598
00:38:14.239 --> 00:38:17.239
book called The Slight Edge like Jeff
Olson if you haven't heard of it,

599
00:38:17.119 --> 00:38:22.400
and strongly recommend you or anybody else
that you know pick it up. Really

600
00:38:22.480 --> 00:38:28.239
fascinating book that's filled with all kinds
of research about how two people, if

601
00:38:28.239 --> 00:38:31.159
you track them over time, they
call them twins or may maybe next door

602
00:38:31.159 --> 00:38:36.599
neighbors, same same experienced, same
neighborhood, same socio economic class, but

603
00:38:36.800 --> 00:38:40.920
one has positive habits and one has
negative habits. And literally and it's the

604
00:38:40.920 --> 00:38:45.719
differences. They're almost imperceptible for the
first five, maybe even ten years.

605
00:38:45.000 --> 00:38:51.920
Around fifteen twenty years, the curves
start to diverge so emphatically that the person

606
00:38:52.000 --> 00:38:53.639
with good habits, I guess I'll
do up and down the person with the

607
00:38:53.679 --> 00:38:58.239
good habits, right, they get
better jobs, they earn more money,

608
00:38:58.320 --> 00:39:00.079
they're in better shape and they live
on as the neighborhood and the person with

609
00:39:00.119 --> 00:39:04.519
the bad habits, it's all the
other things go down. Their health degrade,

610
00:39:04.559 --> 00:39:07.679
is their relationships degrade, and so
it's all about those habits. Littally,

611
00:39:07.679 --> 00:39:14.159
you can take almost identical DNA and
change the habits and the outcome is

612
00:39:14.400 --> 00:39:22.440
radically different. So jeff Olsen slight
edge really powerful concept. Awesome. The

613
00:39:22.440 --> 00:39:24.599
other thing I want to echo to
that just because I do I am who

614
00:39:24.639 --> 00:39:27.599
I am and I do the work
that I do, is if I didn't

615
00:39:27.639 --> 00:39:30.480
believe in the potential for the human
being to grow, change and transform,

616
00:39:30.480 --> 00:39:34.440
I wouldn't do the work that I
do. So the idea being that when

617
00:39:34.440 --> 00:39:37.000
people say things like, well that's
just who I am, I can't change,

618
00:39:37.039 --> 00:39:38.960
Oh yes you can. I can't. Oh yes you can. If

619
00:39:39.000 --> 00:39:44.360
you want to and you're willing to
do the work you can, well actually

620
00:39:44.400 --> 00:39:49.000
ties to no. No. It
was one of the great conversations that Boston

621
00:39:49.079 --> 00:39:53.199
I had a conversation with me about
nineteen eighty nine, nineteen ninety Rick Lander

622
00:39:53.320 --> 00:39:58.199
Agge. He told me the time
I wasn't creative. So of course if

623
00:39:58.280 --> 00:40:00.239
I if something's wrong, what I
a bookstore, I go get a book

624
00:40:00.239 --> 00:40:02.440
on So I bought a book called
A Whack on the Side of the Head.

625
00:40:02.840 --> 00:40:07.239
I Roger von Eck, I think
an oec agi on Eck. And

626
00:40:07.480 --> 00:40:09.920
it was a fascinating book. And
so one of the concepts in there was

627
00:40:09.960 --> 00:40:14.599
the fact that we as kids are
essentially we're taught wrong. I mean,

628
00:40:14.639 --> 00:40:19.920
we're obviously taught the right things,
but we educate creativity out of our children.

629
00:40:20.039 --> 00:40:22.000
Yes. The example is, you
know, like math is the best

630
00:40:22.000 --> 00:40:25.519
example. In math, you're taught
to find the one right answer, right.

631
00:40:25.559 --> 00:40:29.239
Well, a lot of things don't
have one right answer. They have

632
00:40:29.320 --> 00:40:30.800
more than one answer. He said, just start looking for the second right

633
00:40:30.840 --> 00:40:36.159
answer. And that's a powerful concept
for creativity. So these people say,

634
00:40:36.519 --> 00:40:39.239
oh, I'm not creative, Well
that's because you've convinced yourself that you're not.

635
00:40:39.400 --> 00:40:43.480
But if you'll believe that you are
and look for the second right answer,

636
00:40:43.719 --> 00:40:46.199
you might be surprised. It's what
creativity can bring to you. Well,

637
00:40:46.239 --> 00:40:49.559
and even going back to what you
said before, I've done the same

638
00:40:49.559 --> 00:40:52.920
thing with myselfship I used to say
emphatically and almost with a badge of honor,

639
00:40:52.000 --> 00:40:58.159
I am not creative, not me
and because I remember just experiences growing

640
00:40:58.239 --> 00:41:00.360
up and then over the time.
Of course, the time when I do

641
00:41:00.400 --> 00:41:02.800
talk about this in my book as
well, is that I kept getting people

642
00:41:02.840 --> 00:41:06.000
saying things like, at least you're
so creative. I'm like, what's wrong

643
00:41:06.039 --> 00:41:08.119
with that word? Though truly we
don't know what creativity is, right,

644
00:41:08.159 --> 00:41:13.119
But then I started saying I started
accepting that and saying I am creative.

645
00:41:13.159 --> 00:41:15.400
And once I started saying, to
your point, I am creative. Wow,

646
00:41:15.440 --> 00:41:21.440
amazing the things that happened that became
an expression of my creativity. So

647
00:41:21.599 --> 00:41:25.960
there's another one. One of my
my tagline and my email says, serve

648
00:41:27.079 --> 00:41:30.519
boldly, lead humbly. Right.
And so this concept of bold humility is

649
00:41:30.559 --> 00:41:35.239
something I settled on I'm probably a
decade ago, and I love it because

650
00:41:35.320 --> 00:41:38.519
bold says I can step in.
Humility says it's not about me. Right.

651
00:41:38.559 --> 00:41:42.960
If as a leader, you want
to step in just to further your

652
00:41:42.960 --> 00:41:45.719
own cause or advance your own name, that's the opposite of humility. But

653
00:41:45.760 --> 00:41:50.199
if you step in to improve the
team goal, or to help help a

654
00:41:50.280 --> 00:41:53.800
cause or help a customers help something
to get better, that's boldness. And

655
00:41:53.880 --> 00:41:59.960
boldness is rewarded and boldness should be
encouraged, but humility needs to be equally

656
00:42:00.199 --> 00:42:04.880
rewarded and encouraged. And so we're
I kind of lost my trade and thought

657
00:42:04.920 --> 00:42:07.639
of where I was going out with
the idea that that you can just you

658
00:42:07.679 --> 00:42:12.119
could step in and oh hear,
I know. I was getting a speech

659
00:42:12.119 --> 00:42:15.079
on a humility one time. This
is a long time ago, the high

660
00:42:15.119 --> 00:42:17.960
school seniors rising juniors and seniors.
I was supposed to give a speech on

661
00:42:19.039 --> 00:42:21.360
humility. I think if there's a
little bit of a kind of a conundrum

662
00:42:21.400 --> 00:42:24.000
there, I just spetialities, like
how do you do that. I came

663
00:42:24.079 --> 00:42:29.320
up with this concept of a billboard
or a monument, and you know,

664
00:42:29.760 --> 00:42:31.920
people will build, they will fight
billboards, right because it's this big,

665
00:42:32.039 --> 00:42:35.639
nasty look at me, look at
me. But a monument, they'll raise

666
00:42:35.679 --> 00:42:38.760
money because look at what they did
kind of thing. And I remember this

667
00:42:38.800 --> 00:42:43.679
conversation with these high school kids,
and these were some of the most advanced

668
00:42:43.760 --> 00:42:47.400
kids and some of the literally the
thought leaders and the most motivated kids in

669
00:42:47.440 --> 00:42:52.480
Tennessee. There was there was a
statewide conference in Tennessee, and these kids

670
00:42:52.480 --> 00:42:57.639
had a really hard time accepting a
compliment. Literally, some of these kids

671
00:42:57.639 --> 00:43:00.079
were they were they were deferring and
they're like, oh no, that's on

672
00:43:00.159 --> 00:43:04.400
me. That was her, Like, no, stop stop deflecting. Accept

673
00:43:04.400 --> 00:43:06.519
the compliment. Now you don't have
to be arrogant and would say, oh

674
00:43:06.599 --> 00:43:09.039
yeah, but I'm great, But
accept the compients say thank you very much

675
00:43:09.280 --> 00:43:13.519
the team and I did. We
worked hard on that. So sometimes it

676
00:43:13.559 --> 00:43:15.679
can be hard just to accept the
compliment, and you have to encourage people

677
00:43:15.719 --> 00:43:21.559
to just own their goodness at times, which on the other side of that,

678
00:43:21.599 --> 00:43:24.159
of course, is also acknowledging the
goodness of the person who gave you

679
00:43:24.199 --> 00:43:28.559
the compliment and not diminishing what it
is that they gave you in that gift,

680
00:43:29.079 --> 00:43:31.679
right, Yeah, Yeah, I
just I've been amazed at some of

681
00:43:31.719 --> 00:43:36.519
the people that they get into leadership
and they want to help and serve.

682
00:43:37.480 --> 00:43:42.159
Sometimes it's fueled out of a lack
of respect for themselves, and so I

683
00:43:42.159 --> 00:43:47.159
would just encourage people to own your
goodness and to believe in yourself as much

684
00:43:47.199 --> 00:43:51.800
as you believe in the cause of
OARS, because there's a it's pretty easy

685
00:43:51.800 --> 00:43:54.159
to believe the bad stuff about ourselves. It is, and that brings me

686
00:43:54.199 --> 00:43:57.679
too. I've just got a couple
more questions here We've just only got six

687
00:43:57.719 --> 00:44:00.039
minutes left. It's just crazy how
fast this goes. But since you brought

688
00:44:00.119 --> 00:44:04.159
up how hard, this whole time
has been the craziest time, the craziest

689
00:44:04.199 --> 00:44:07.239
year of our lives, as probably
in most of us that have been on

690
00:44:07.480 --> 00:44:10.440
the planet so far. What do
you think makes for a good leader in

691
00:44:10.440 --> 00:44:22.039
a pandemic like this? Oh,
consistency. A bad leader kind of shifts

692
00:44:22.079 --> 00:44:27.440
with the wind, constantly chasing everything
just because you know the concept of the

693
00:44:27.519 --> 00:44:30.559
day. So I truly think consistency
is one of the one of the number

694
00:44:30.599 --> 00:44:35.440
ones, as long as it's a
consistency towards a good goal, a worthy

695
00:44:35.480 --> 00:44:39.320
goal. Frankly, the next I
want to say is just listening because this

696
00:44:39.599 --> 00:44:45.840
pandemic is I'll give you an example. This is affecting everybody in different ways.

697
00:44:45.840 --> 00:44:49.360
It's affecting all of us, but
in different ways at the same time.

698
00:44:49.920 --> 00:44:52.960
I was listening to a radio show
last week and they said, look,

699
00:44:52.159 --> 00:44:54.519
he said, we're all in the
same boat. He said, no,

700
00:44:54.400 --> 00:44:57.159
no, no, we're not all
in the same boat, all in

701
00:44:57.159 --> 00:45:02.000
the same storm. We're in different
boats. Like that's it is impacting everybody,

702
00:45:02.199 --> 00:45:06.639
but everyone's boat is a little bit
different. And so I personally am

703
00:45:06.559 --> 00:45:08.480
a little bit of an introvert,
and so I love the fact that I

704
00:45:08.519 --> 00:45:13.280
can go into my office, close
the door, and just crank out the

705
00:45:13.320 --> 00:45:16.320
work. But for extroverts, that's
a little tough. If you're a kind

706
00:45:16.360 --> 00:45:20.639
a person who gets your energy from
being and on other people, this is

707
00:45:20.920 --> 00:45:24.239
terrible for you, because can you
go to the restaurant only going to I

708
00:45:24.280 --> 00:45:27.840
can together get kind of my friends. I mean, it's just it's so

709
00:45:27.920 --> 00:45:30.280
much harder, and so to me, one of things the leader has to

710
00:45:30.280 --> 00:45:34.320
do is just recognize individual differences and
be able to connect with people with what

711
00:45:34.360 --> 00:45:37.159
they need and the way that they
need it. Now, that doesn't mean

712
00:45:37.199 --> 00:45:40.719
you could suddenly open the restaurants and
give them the energy, but create environments

713
00:45:40.760 --> 00:45:46.320
where an extrovert can get their battery
recharged more so than just an injury like

714
00:45:46.360 --> 00:45:49.960
me who say, to lead me
a lot of good Yeah, yeah,

715
00:45:50.760 --> 00:45:52.639
yeah, I would add one more
thing. I love very much your list,

716
00:45:52.679 --> 00:45:57.039
and from my vantage point in my
dealings, I think I would add

717
00:45:57.039 --> 00:45:59.639
one more thing to that, and
that is that I would want personally,

718
00:45:59.679 --> 00:46:04.159
at least who I can see is
demonstrating that he or she is looking for

719
00:46:04.360 --> 00:46:07.920
the new opportunities to keep the organization
moving, growing, thriving. So I

720
00:46:07.960 --> 00:46:13.440
can see that we're actively looking to
remain relevant, vibrant, you know,

721
00:46:13.599 --> 00:46:15.880
whether or not we have a plan. We maybe don't have a plan yet

722
00:46:15.920 --> 00:46:19.719
because it's unfolding, but I know
we're at least looking to be relevant and

723
00:46:19.760 --> 00:46:23.519
stay in a thriving mode. I
would want that too, right, absolutely.

724
00:46:24.679 --> 00:46:29.280
I got one more quick one,
very quick one. Please another equip

725
00:46:29.320 --> 00:46:34.039
that's coming out relatively soon. It's
called get too versus half two. So

726
00:46:34.079 --> 00:46:37.880
this is what I would encourage every
listener. You have to just wrap your

727
00:46:37.880 --> 00:46:40.360
head around this one. It's so
simple, but it's so solid. Is

728
00:46:40.719 --> 00:46:45.400
catch yourself saying I have to do
something. This is one that I get

729
00:46:45.440 --> 00:46:51.320
to do. If you've ever tried
to do this whole rewarding game. But

730
00:46:51.360 --> 00:46:52.400
instead of saying, you know,
I have to take out the trash,

731
00:46:52.440 --> 00:46:54.920
or I have to cook dinner,
or I have to take my kids at

732
00:46:54.920 --> 00:47:00.320
school, just start seeing I get
to and it is a complete mind yeah,

733
00:47:00.400 --> 00:47:04.079
and it throw your whole world into
a positive termoil. It's like I

734
00:47:04.239 --> 00:47:07.880
get to cut the grass, I
get to pick up my kid, I

735
00:47:07.960 --> 00:47:12.760
get to put benner. So it's
just it brings gratitude into everything in life,

736
00:47:12.800 --> 00:47:15.880
and it really sweetens life. It
does. I love gratitude, so

737
00:47:15.880 --> 00:47:20.719
it's a high. So gratitude is
a psycho hygienic tool. It cleans your

738
00:47:20.760 --> 00:47:23.199
mind. But you're also what you're
also talking about is choice, the power

739
00:47:23.239 --> 00:47:25.719
of choice. When you say we
get to do something, it's not because

740
00:47:25.719 --> 00:47:29.119
somebody says, I've got my hands
around your throat, you're going to do

741
00:47:29.159 --> 00:47:30.840
it. It's because I chose to
do it, and therefore it's more it's

742
00:47:30.840 --> 00:47:36.559
more enticing in powering anyway, So
love that concept. All right, we're

743
00:47:36.599 --> 00:47:38.360
almost out of time here, jeth
And I'd like to always give my my

744
00:47:38.440 --> 00:47:43.639
listeners or my listeners my guests the
last word, so you know that the

745
00:47:43.679 --> 00:47:46.280
show has listened to across the globe. It's all about eliciting meaning, passion,

746
00:47:46.280 --> 00:47:50.000
inspiration, and purpose. What would
you like to leave on listeners with

747
00:47:50.079 --> 00:48:00.400
today? Number one, be good
to yourself and pay attention to the thoughts

748
00:48:00.760 --> 00:48:05.960
that you're holding your brain because they
literally will change your entire life. Ask

749
00:48:05.960 --> 00:48:09.000
yourself better questions. That's number one. It lead yourself well. Our two

750
00:48:09.360 --> 00:48:14.880
endeavor to become a student of leadership. And because everything around you. Your

751
00:48:15.000 --> 00:48:17.920
entire world will rise and fall on
a quality of your leadership, whether you're

752
00:48:17.920 --> 00:48:22.440
a leader with a position or not. We're all leaders and we all influence

753
00:48:22.519 --> 00:48:28.239
others, so study how to do
it well. Beautiful Jeff, thank you

754
00:48:28.599 --> 00:48:30.880
too. Thanks for you. First, thank you for being gettable. When

755
00:48:30.920 --> 00:48:34.400
I opened the conversation with you and
your wife, you could have just turned

756
00:48:34.400 --> 00:48:37.199
your shoulder and so if there's a
weirdo next to us, but you talk

757
00:48:37.280 --> 00:48:39.719
to me. So thank you first
for that. And secondly, thank you

758
00:48:39.760 --> 00:48:44.519
for sharing your passion, and thank
you for making this happen, for bringing

759
00:48:44.519 --> 00:48:46.800
it to bear and not letting it
just pass you by. One precious life

760
00:48:46.800 --> 00:48:51.000
and you did something really really important
and have launched it. And I really

761
00:48:51.000 --> 00:48:53.480
convince you for that. Thank you
for sharing. Thank you appreciate it that

762
00:48:53.519 --> 00:48:58.639
she has to be on the show
and to share my thoughts absolutely. Listeners

763
00:48:58.639 --> 00:49:00.159
and viewers. If you want to
learn more about love Joy or the leader

764
00:49:00.599 --> 00:49:05.719
Equips platform and he created, you
could just simply go to leader quips dot

765
00:49:05.760 --> 00:49:08.000
com. Last week, if you
missed the live show, you always catching

766
00:49:08.280 --> 00:49:12.960
a recorded podcast. We were on
the with Michael Auster talking about his book

767
00:49:13.039 --> 00:49:16.079
Level Up on how to access and
leverage your unique strengths, competencies combinations for

768
00:49:16.159 --> 00:49:20.719
high achievement. Next week will be
on the air with Bob Chapman, who

769
00:49:20.760 --> 00:49:23.199
is the co author of Everybody Matters, The Extraordinary Power of Caring for your

770
00:49:23.199 --> 00:49:29.039
People Like Family. Is also a
conscious capitalism businessman who has acquired more than

771
00:49:29.079 --> 00:49:31.519
one hundred and ten companies so far
in order to improve the lives of the

772
00:49:31.559 --> 00:49:36.880
employees and the communities that they serve. See their number that works at least

773
00:49:36.920 --> 00:49:44.679
a third of a life. So
let's work on Purpose. We hope you've

774
00:49:44.760 --> 00:49:49.519
enjoyed this week's program. Be sure
to tune into Working on Purpose featuring your

775
00:49:49.559 --> 00:49:53.159
host, doctor Elise Cortez, each
week on the Voice America Empowerment Channel.

776
00:49:53.800 --> 00:50:00.960
Together, we'll create a world where
business operates conscientiously, leadership inspires impassioned performance,

777
00:50:01.400 --> 00:50:06.760
and employees are fulfilled in work that
provides the meaning and purpose they crave.

778
00:50:07.519 --> 00:50:09.119
See you there, Let's work on
Purpose.

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