Lead from Any Position - Through Influence

Everyone wants to matter, to make a difference in the time they are walking across the planet. One potent way to matter is to be a leader. And whether your leadership is based on position, expertise, or character – or all three, it is powered by...
Everyone wants to matter, to make a difference in the time they are walking across the planet. One potent way to matter is to be a leader. And whether your leadership is based on position, expertise, or character – or all three, it is powered by influence, which can be developed in a variety of ways. This episode draws from the leadership lessons in the book, Growing Influence: A Story of How to Lead with Character, Expertise, and Impact by Ron Price and Stacy Ennis.
1
00:00:05.160 --> 00:00:09.160
There are some people that make their
work just another thing they have to do,
2
00:00:09.519 --> 00:00:12.759
and there are those that make their
work something that they want to do.
3
00:00:13.480 --> 00:00:18.960
Welcome to Working on Purpose with your
host Elise Cortez. In our program,
4
00:00:19.000 --> 00:00:23.839
we provide guidance and inspiration from those
people who have found deeper meaning and
5
00:00:24.039 --> 00:00:29.000
personal connection to their work life.
It's beyond nine to five. It's working
6
00:00:29.079 --> 00:00:37.320
on Purpose. Now Here is your
host, Elise Cortez. Welcome back to
7
00:00:37.320 --> 00:00:39.840
the Working on Purpose Show. Thanks
for tuning in again this week. I
8
00:00:39.880 --> 00:00:42.960
am your host, Elise Cortez.
Join you live from Dallas, Texas,
9
00:00:42.960 --> 00:00:45.759
which is home base for me.
If you've been tuning in for a while,
10
00:00:45.799 --> 00:00:48.679
then you know this program is all
about helping people create more meaningful and
11
00:00:48.719 --> 00:00:54.320
purposeful lives and equipping leaders inside organizations
to cultivate meaning and purpose that elicits passion
12
00:00:54.600 --> 00:00:58.600
inspired contribution, innovation, and persevering
performance. I talk with my guests to
13
00:00:58.679 --> 00:01:03.560
draw on their expertise and my own
experience consulting, speaking and developing workforces across
14
00:01:03.600 --> 00:01:06.959
the globe. Every week. In
these conversations, I hope you walk away
15
00:01:06.959 --> 00:01:08.879
with something you can immediately put to
use, and if I can do anything
16
00:01:08.879 --> 00:01:11.920
to help you along your journey.
Go to my website at a las Cortez
17
00:01:12.040 --> 00:01:15.400
dot com and use the contact me
feature to message me. Let's open a
18
00:01:15.439 --> 00:01:18.920
dialogue and explore what's going on for
you and see how I might be able
19
00:01:18.920 --> 00:01:22.120
to help at any rate. I'm
glad we're connected, and thanks for listening.
20
00:01:22.480 --> 00:01:26.079
Now on a this week's program with
us today is Ron Price, an
21
00:01:26.120 --> 00:01:30.640
internationally recognized business advisor, executive coach, speaker, and CEO of Price Associates,
22
00:01:30.640 --> 00:01:34.239
a global leadership advisory firm. He
is also the co author of the
23
00:01:34.239 --> 00:01:38.400
book called Growing Influence, a Story
of how to lead with character, expertise,
24
00:01:38.439 --> 00:01:42.280
and impact. We'll be talking about
his book today in the program.
25
00:01:42.439 --> 00:01:46.040
He joins today from Boise, Idaho. Ron, Welcome to Working on Purpose.
26
00:01:46.480 --> 00:01:49.840
Thank you at least it's a pleasure
to be with you, especially because
27
00:01:49.920 --> 00:01:53.959
I love what you're focus done.
Right. I think we've got just a
28
00:01:53.959 --> 00:01:56.840
couple of things in common, don't
wait, we do. Yeah. I
29
00:01:56.879 --> 00:02:00.640
think I love how you call it
working on purpose, as it's really a
30
00:02:00.680 --> 00:02:04.560
double entendre. You are, yes, absolutely spot on right. Thank you
31
00:02:04.599 --> 00:02:08.560
for getting that it is a double
and absolutely intended that not everybody gets that.
32
00:02:08.639 --> 00:02:12.560
So kudos for you. It's meant
that, yes, you're working on
33
00:02:12.599 --> 00:02:15.240
your journey of purpose and you're also
working at whatever you're doing from a work
34
00:02:15.280 --> 00:02:20.400
standpoint purpose flee. So yes,
thank you, Yeah, it's wonderful.
35
00:02:21.479 --> 00:02:23.960
Well back to you, I want
to say how much I really really enjoyed
36
00:02:24.000 --> 00:02:29.680
reading your book. I read it
cover to cover and it was just enjoyable.
37
00:02:29.759 --> 00:02:31.080
It was a quick read, as
you said, but it was just
38
00:02:31.319 --> 00:02:35.000
jam packed with so many great things
that I want to get too as many
39
00:02:35.080 --> 00:02:39.479
as we can in this conversation here. But let's first start by saying that
40
00:02:40.159 --> 00:02:45.800
you mentioned that leadership is about influence, and of course you define that as
41
00:02:45.840 --> 00:02:49.879
a capacity or power to have an
effect on someone or something. And your
42
00:02:49.919 --> 00:02:53.919
book is focused on the main character, Emily, who is struggling to get
43
00:02:53.919 --> 00:02:59.080
promoted in a male dominated tech company
and she somehow finds this amazing guy David
44
00:02:59.240 --> 00:03:02.439
and really recruits are into her life
to become her mentor. And so listeners,
45
00:03:02.439 --> 00:03:06.199
that's what the general book is about, but the whole way that it
46
00:03:06.280 --> 00:03:08.879
was created, Ronnie, just really
want to applause you for the creativity and
47
00:03:08.919 --> 00:03:13.800
the way that you let us in. And so first, thank you for
48
00:03:14.039 --> 00:03:15.039
I know what it takes to create
a book, So thank you for that.
49
00:03:15.400 --> 00:03:20.080
Thank you very much. I appreciate
that. And it really was a
50
00:03:20.199 --> 00:03:23.639
labor of love with Stacy Mus,
the co author. We've both concluded that
51
00:03:23.680 --> 00:03:29.479
we never could have done a book
like this by ourselves, that we needed
52
00:03:29.520 --> 00:03:32.520
each other to do it. So
it was one of my probably the highlights
53
00:03:32.560 --> 00:03:37.120
of my life of collaboration, being
able to work with somebody in such a
54
00:03:37.159 --> 00:03:39.759
wonderful way. Okay, two things
to that then, Ron. First,
55
00:03:40.080 --> 00:03:45.080
how wonderful that you got the experience
of collaborating like that in a way that
56
00:03:45.120 --> 00:03:49.199
really contributed to both your lives and
too, how beautiful sense of course,
57
00:03:49.599 --> 00:03:52.680
you know part of what you talk
about in your book is collaboration, So
58
00:03:52.719 --> 00:03:57.840
how wonderful that you literally experienced it
yourself on even a bigger stage than you
59
00:03:57.879 --> 00:04:01.039
had before. I think that's gorgeous, And I think at least that's so
60
00:04:01.120 --> 00:04:08.879
much of the valuable things that happen
in life happen serendipitously. So Stacy actually
61
00:04:09.080 --> 00:04:14.879
was hired to be a executive editor
for one of my books four books ago
62
00:04:15.199 --> 00:04:17.319
that i'd worked on, I'd written
it and published it, and I got
63
00:04:17.319 --> 00:04:20.959
a new publisher who wanted to do
a rewrite, and she told me Stacy
64
00:04:21.120 --> 00:04:25.800
was the person. That's how we
got introduced to each other, and that
65
00:04:25.920 --> 00:04:30.319
was over ten years ago, and
our relationship has gradually grown those years.
66
00:04:30.399 --> 00:04:36.279
And this is really the summation of
us having shared purpose and being able to
67
00:04:36.319 --> 00:04:41.519
bring our unique experiences together into a
shared purpose so that we could give something
68
00:04:41.560 --> 00:04:45.120
as a gift to others. And
so Gorge's ron, thank you for that.
69
00:04:46.600 --> 00:04:48.319
Well, I want to talk about
there's lots of things that you have
70
00:04:48.399 --> 00:04:53.199
in a book that I think are
so useful and accessible, and I want
71
00:04:53.199 --> 00:04:55.959
to get through as many as we
can for our listeners because I really like
72
00:04:56.040 --> 00:04:59.040
for them to be able to walk
away from listening to us being able to
73
00:04:59.079 --> 00:05:02.560
put something needily into their lives.
And so first you talk about three kinds
74
00:05:02.600 --> 00:05:08.199
of influence, control, collaboration,
and concern. Would you say a little
75
00:05:08.199 --> 00:05:11.360
bit more about each of them and
how they relate to each other. Yeah,
76
00:05:11.360 --> 00:05:13.920
Well, first I need to give
a little bit of credit to Stephen
77
00:05:14.000 --> 00:05:17.279
Covey, who started me thinking down
this path when he wrote The Seven Habits
78
00:05:17.319 --> 00:05:23.240
of Highly Effective People. He talked
about two circles influence and concern, and
79
00:05:23.360 --> 00:05:27.079
Over the years, as I worked
with leaders, I began to recognize that
80
00:05:27.120 --> 00:05:30.759
there really are three circles of influence, the first one being controlled, the
81
00:05:30.759 --> 00:05:34.360
one that we have the most power, and it's really our power center,
82
00:05:34.920 --> 00:05:40.319
and then, as you said,
collaboration and finally concern. So going back
83
00:05:40.360 --> 00:05:44.399
to that circle of control, the
question really is what are the things that
84
00:05:44.439 --> 00:05:47.199
I can take one hundred percent ownership
over. What are the things in my
85
00:05:47.319 --> 00:05:51.319
life that are there because I've made
an intentional choice to make them a part
86
00:05:51.360 --> 00:05:57.360
of my life, And how can
I grow my own influence by focusing on
87
00:05:57.439 --> 00:06:00.920
those things that I control one hundred
percent. I think of things like it
88
00:06:00.959 --> 00:06:04.040
sounds maybe trite, but what I
put in my mouth food and drink,
89
00:06:04.240 --> 00:06:09.680
that's something I can control one hundred
percent. Our kids are all grown up
90
00:06:09.720 --> 00:06:12.720
and gone. We're empty nesters,
so I get to control what time I
91
00:06:12.759 --> 00:06:15.680
go to bed and what time I
get up in the morning. I realized
92
00:06:15.680 --> 00:06:21.040
not everybody has all of that control, but probably the most important one and
93
00:06:21.079 --> 00:06:27.680
the one that really revolutionized my own
life way back to the late seventies,
94
00:06:28.439 --> 00:06:32.040
when I decided that the reason I'd
never had any time for personal development was
95
00:06:32.079 --> 00:06:38.680
because I hadn't chosen to own any
time and to announce it to everybody else.
96
00:06:38.839 --> 00:06:42.879
So I started coming into the office
thirty minutes every day. I told
97
00:06:43.040 --> 00:06:47.879
we had something back then called secretaries, and I told my secretary that unless
98
00:06:47.879 --> 00:06:51.000
it was life threatening, I didn't
want to be interrupted for that first half
99
00:06:51.000 --> 00:06:57.439
hour, and I announced it tire
and tire staff. And what I discovered
100
00:06:57.759 --> 00:07:00.920
in the first few months of doing
that was that a time was always there,
101
00:07:00.959 --> 00:07:04.800
but I had never claimed it,
and that the only reason I hadn't
102
00:07:04.800 --> 00:07:10.680
been investing more in myself was because
I hadn't chosen too. So that really
103
00:07:10.720 --> 00:07:14.560
set me on a pattern, and
my career has gone through all kinds of
104
00:07:14.600 --> 00:07:18.680
transitions. At one point, I
was the president of an international company with
105
00:07:18.800 --> 00:07:25.240
offices in eight countries serving over one
hundred thousand customers, and I had four
106
00:07:25.560 --> 00:07:30.839
hours every day that I could own
to focus on the things that mattered most
107
00:07:30.839 --> 00:07:32.319
to me. Now, at least, I've got to confess to you,
108
00:07:32.360 --> 00:07:35.680
I don't have that time anymore.
I'm back down to about two hours in
109
00:07:35.680 --> 00:07:40.759
my current role. But still the
whole idea is what is there in your
110
00:07:40.879 --> 00:07:46.480
life that you can control one hundred
percent? And I'm convinced everybody has something
111
00:07:46.959 --> 00:07:50.600
that they can decide to own and
to advance their own personal power. And
112
00:07:50.720 --> 00:07:54.600
you know, I appreciate that so
much. Ron, do you really illustrate
113
00:07:54.639 --> 00:07:57.879
that whole point beautifully in the book, And it's so accessible and it's such
114
00:07:57.920 --> 00:08:01.480
an important point to take away.
Okay, so that was control. What
115
00:08:01.519 --> 00:08:05.839
about collaboration, Well, so collaboration, I think I think the real key
116
00:08:05.879 --> 00:08:13.040
to magical collaboration today is finding shared
interest. It's not just finding somebody else
117
00:08:13.040 --> 00:08:15.759
who's going to help you get done
what you want to get done, but
118
00:08:15.800 --> 00:08:18.920
it's finding people who have the same
desire, the same interest as you have,
119
00:08:20.680 --> 00:08:24.000
and then figuring out how you can
build what we refer to in the
120
00:08:24.000 --> 00:08:28.279
book as a virtuous conspiracy. I
love that. By the way, Well
121
00:08:28.560 --> 00:08:31.559
you don't have to announce it to
everybody. You just decide between you how
122
00:08:31.639 --> 00:08:35.879
whether it's two or it's twenty,
that we're going to advance this common interest
123
00:08:35.960 --> 00:08:39.720
that we have. And it may
be improving the culture where you work,
124
00:08:41.240 --> 00:08:45.840
or it may be helping somebody to
become successful that you know is struggling.
125
00:08:46.240 --> 00:08:50.840
It could be helping somebody who's got
extra burdens that they have to carry at
126
00:08:50.840 --> 00:08:54.399
home, whatever it is. If
it's a shared interest, you get together
127
00:08:54.519 --> 00:09:00.240
and you begin to work together,
and you together you have influenced that you
128
00:09:00.279 --> 00:09:03.919
didn't have when you were alone.
And there's some things in life that we
129
00:09:03.000 --> 00:09:07.519
can't control one hundred percent. We
need other people to help us. So
130
00:09:07.559 --> 00:09:11.600
that's the idea behind this circle of
collaboration, which again the real question is
131
00:09:11.639 --> 00:09:16.679
how big could we grow That it's
really only limited by our imagination and by
132
00:09:16.759 --> 00:09:22.879
finding other people who have similar interests
as us. I love that beautifully illustrating.
133
00:09:22.960 --> 00:09:26.000
Again, your book is a great
illustration of that kind of collaboration too.
134
00:09:26.159 --> 00:09:31.080
And then the third area concern.
Yeah, the third area concern are
135
00:09:31.159 --> 00:09:33.679
areas that we worry about that they
impact us. They eat up some of
136
00:09:33.720 --> 00:09:41.120
our mind space, and at least
to us, our influence there is invisible.
137
00:09:41.240 --> 00:09:45.480
It may be that we actually don't
have any influence, but maybe we
138
00:09:45.519 --> 00:09:48.080
do have it, but we don't
see it yet. It's not visible to
139
00:09:48.200 --> 00:09:52.240
us yet, and it's I always
think of the example of watching the evening
140
00:09:52.240 --> 00:09:56.399
news. I enjoy watching the evening
news at the end of a day of
141
00:09:56.440 --> 00:10:00.320
work, but the truth is,
sometimes the stories that I watch on the
142
00:10:00.360 --> 00:10:03.960
evening news are unsettling. And one
of the reasons they're unsettling is they frustrate
143
00:10:05.000 --> 00:10:07.840
me because they don't represent the way
I want the world to be, and
144
00:10:07.919 --> 00:10:11.240
I don't feel that I have any
power at all to affect to change there.
145
00:10:11.559 --> 00:10:16.960
Sometimes it's something that's outside of your
control inside the organization that you're working
146
00:10:16.960 --> 00:10:20.759
in. It's something that's happening at
quote the top of the organization, or
147
00:10:20.840 --> 00:10:24.240
the consideration that maybe your company is
going to be sold or they're going to
148
00:10:24.240 --> 00:10:28.639
be layoffs. These are all things
that we feel helpless and they eat up
149
00:10:28.679 --> 00:10:31.840
a lot of our energy. And
the message that we have in the book
150
00:10:31.919 --> 00:10:35.720
is to give too much time to
those things. Spend your time in your
151
00:10:35.720 --> 00:10:41.679
circle of control, your circle of
collaboration, and that circle of concern will
152
00:10:41.720 --> 00:10:46.039
shrink, or it might even become
obvious to you that you actually have some
153
00:10:46.120 --> 00:10:50.360
form of influence you didn't realize you
had. Maybe it's indirect, but you
154
00:10:50.440 --> 00:10:56.519
might someday discover that there is an
opportunity to influence those things that seem to
155
00:10:56.519 --> 00:11:01.879
be outside of your reach. Right
now, beautifully shared, ron beautifully shared.
156
00:11:01.960 --> 00:11:03.279
Now we get to the next point, which I think is really really
157
00:11:03.320 --> 00:11:09.000
important for our leaders or our listeners
to understand is the way that you talk
158
00:11:09.039 --> 00:11:11.600
about a leader, which can be
anyone you say, which I completely agree
159
00:11:11.639 --> 00:11:15.320
with, not just somebody who has
a team reporting to them. But a
160
00:11:15.440 --> 00:11:18.519
leader is a person of influence,
has who has learned to work pretty well
161
00:11:18.519 --> 00:11:24.000
within those three those three areas of
influence. And I think that is so
162
00:11:24.039 --> 00:11:26.480
great because you know what you talk
about in the book with Emily the character,
163
00:11:28.039 --> 00:11:31.600
she wanted to advance her career and
so in the process to do so,
164
00:11:31.639 --> 00:11:35.440
she needed to be able to develop
her influence. And I think I
165
00:11:35.480 --> 00:11:39.440
think that is such a great point
for our listeners to understand. If you
166
00:11:39.480 --> 00:11:41.960
really want to develop your leadership,
what you really are trying to develop is
167
00:11:41.000 --> 00:11:50.360
your influence. You really are and
oftentimes it's you developing your influence through focusing
168
00:11:50.440 --> 00:11:54.159
on the circle of control, in
the circle of collaboration that positions you or
169
00:11:54.279 --> 00:11:58.960
makes you attractive or opens up the
door for you to be able to demonstrate
170
00:12:00.200 --> 00:12:03.320
that influence in a more powerful way, especially if you want to be more
171
00:12:03.399 --> 00:12:09.080
influential up the organization. This is
a great way to we could call it
172
00:12:09.159 --> 00:12:13.919
building your personal brand. It's building
your personal circle of power so that when
173
00:12:13.960 --> 00:12:18.879
those opportunities open up, you're ready
to step through the door. Yes.
174
00:12:20.000 --> 00:12:22.399
Now, related to that, which
I also really appreciated, there's just I
175
00:12:22.440 --> 00:12:26.240
think you've just really got a fresh
look at some of these things. That
176
00:12:26.919 --> 00:12:28.879
one of the many reasons I wanted
to have you on the show, and
177
00:12:28.960 --> 00:12:33.279
pertinent to that is you're just your
definition of integrity ron you liken it to
178
00:12:33.320 --> 00:12:37.759
the nervous system where all the parts
are working and relating properly to each other,
179
00:12:37.799 --> 00:12:41.559
which results in a capacity greater than
the sum of its parts. I've
180
00:12:41.639 --> 00:12:45.559
never heard that definition of integrity,
but I really like it. Yeah,
181
00:12:45.639 --> 00:12:46.639
great, thank you. Well.
You know, at least in the kind
182
00:12:46.679 --> 00:12:50.799
of work that you and I do, words become more and more important,
183
00:12:50.480 --> 00:12:54.559
and how we define those words is
where all the life is, It's where
184
00:12:54.559 --> 00:12:58.639
all the energy is. And yeah, I think integrity does include in most
185
00:12:58.639 --> 00:13:03.919
people definition esteem being ethical. But
when you look at the three different dimensions
186
00:13:03.960 --> 00:13:09.559
of leadership, you begin to recognize
there's a very different way of defining integrity
187
00:13:09.600 --> 00:13:15.720
in each of those dimensions, and
this broader definition that integrity represents wholeness and
188
00:13:16.000 --> 00:13:22.360
connectedness and everything functioning as it should
becomes a much more meaningful definition at that
189
00:13:22.440 --> 00:13:28.519
point, M yeah, and I
wanted I got all those related to each
190
00:13:28.519 --> 00:13:30.879
of the three areas of influence.
And I don't know how much time webtick
191
00:13:30.960 --> 00:13:31.759
to cover all of them, but
if we can, I do want to
192
00:13:31.799 --> 00:13:35.919
do that. But before we get
there, there's something that I want to
193
00:13:35.960 --> 00:13:39.240
surface that I think is really important
that you and Stacy called out in your
194
00:13:39.240 --> 00:13:43.320
book, and that is that it's
that Emily, the main character, was
195
00:13:43.360 --> 00:13:48.799
passed over for promotion by her boss, Mitchell because he was concerned about her
196
00:13:48.840 --> 00:13:52.480
being pressed with family obligations. So
in other words, really he was discriminating
197
00:13:52.759 --> 00:13:58.879
against her on the basis of what
you call parental liability while her male peers,
198
00:13:58.279 --> 00:14:01.799
who also children, were being promoted. And I think this is such
199
00:14:01.840 --> 00:14:05.480
an important thing to talk about.
Ron I really appreciate that because we know
200
00:14:05.559 --> 00:14:09.759
that he wasn't trying to take her
career from her, and he wasn't really
201
00:14:09.919 --> 00:14:16.799
thinking about how his decision was impacting
her career. How wasn't that you decided
202
00:14:16.840 --> 00:14:20.960
to make that part of the story. Well, in the very beginning when
203
00:14:20.000 --> 00:14:26.919
we started talking about the book,
we did have some conversations about who we
204
00:14:26.919 --> 00:14:30.799
were going to have a hero or
a heroine. And what context did we
205
00:14:30.840 --> 00:14:33.879
want to tell the story in.
And it didn't take us very long to
206
00:14:33.919 --> 00:14:37.039
realize that this is such a real
issue that so many people are facing today.
207
00:14:37.519 --> 00:14:43.960
And as you said, Mitchell,
he probably had reasonably good intentions,
208
00:14:43.080 --> 00:14:48.639
but the impact was very, very
different than what his intentions were. Through
209
00:14:48.720 --> 00:14:52.720
his intentions, because he cared for
Emily and he thought she was a good
210
00:14:52.799 --> 00:14:58.360
leader, he thought she was a
good manager, he became paternalistic and he
211
00:14:58.440 --> 00:15:03.879
made decisions for her based assumptions that
were really unfair and that a lot of
212
00:15:03.919 --> 00:15:07.919
people face today. I think one
of the most common comments that Stacy and
213
00:15:07.960 --> 00:15:11.679
I get from people who read the
book Women in particular, is how real
214
00:15:13.360 --> 00:15:16.879
that situation is for so many of
them. And this is sometimes referred to
215
00:15:16.879 --> 00:15:22.919
as unconscious bias, where we have
a bias against somebody for a reason and
216
00:15:22.960 --> 00:15:26.759
we're not even consciously aware of it, or we think we're doing them a
217
00:15:26.799 --> 00:15:31.919
favor and we're really not. So
it's The interplay between Emily and Mitchell is
218
00:15:33.000 --> 00:15:35.960
interesting in the story because Emily had
to wait for the right moment when she
219
00:15:37.039 --> 00:15:41.320
could speak with power, where she
was leading with logic and not emotion,
220
00:15:41.879 --> 00:15:46.720
and she had to confront this paternalistic
attitude that he had, and Mitchell,
221
00:15:46.840 --> 00:15:52.720
for his part, struggled and had
to really face the choice of was he
222
00:15:52.799 --> 00:15:56.720
going to listen and understand or was
he just going to defend himself? And
223
00:15:56.879 --> 00:16:00.320
after a little bit of defensiveness,
he decided still open up and he begins
224
00:16:00.360 --> 00:16:07.080
to recognize that Emily's teaching him something
about himself, and fortunately for both of
225
00:16:07.120 --> 00:16:11.440
them, he begins to realize that
he's an error not because of his intent,
226
00:16:11.720 --> 00:16:15.440
but because of how he went about
trying to help her, and that
227
00:16:15.480 --> 00:16:18.240
he needed to back up and give
her the power to decide whether or not
228
00:16:18.320 --> 00:16:23.039
she was going to accept a position
instead of him disqualifying her based on things
229
00:16:23.039 --> 00:16:26.960
that he had no right to make
judgments about. Yes, And what I
230
00:16:27.000 --> 00:16:30.840
really want to acknowledge, Ron,
is just how beautifully you did that unc
231
00:16:32.000 --> 00:16:37.799
He did that in the story to
really illustrate Emily's growth, her own ability
232
00:16:37.879 --> 00:16:42.399
to develop, her influence, her
voice, her communication, and her transformation
233
00:16:42.440 --> 00:16:48.519
in that process to be able to
conduct that conversation with the impact that it
234
00:16:48.600 --> 00:16:51.080
had. I mean, that is
what it is. I mean, this
235
00:16:51.120 --> 00:16:52.600
is the whole reason we're up to
this, right, So I just really
236
00:16:52.600 --> 00:16:59.080
want to acknowledge how beautifully illustrated all
those points of her own leadership development in
237
00:16:59.080 --> 00:17:02.679
her journey fruition in that conversation.
That was just one of the things,
238
00:17:02.720 --> 00:17:06.359
of course, but beautifully done.
Thank you, Lisa, and I want
239
00:17:06.359 --> 00:17:10.799
to give a lot of credit to
Stacy because she's by far the better writer
240
00:17:11.000 --> 00:17:15.160
between the two of us, and
that part of what made the partnership work
241
00:17:15.240 --> 00:17:18.480
so well is that we each knew
where our strength was and where we could
242
00:17:18.480 --> 00:17:22.440
contribute. We had a lot of
respect for each other, and that created
243
00:17:23.240 --> 00:17:27.799
it created a wonderful open space for
us to do something that really took the
244
00:17:27.799 --> 00:17:33.160
best advantage of what both of us
brought to it. Beautiful illustration of how
245
00:17:33.240 --> 00:17:34.880
we should be working together, in
my view, And with that, let's
246
00:17:34.880 --> 00:17:38.319
take our first break if we can
run. I'm your host, Elise Cortez.
247
00:17:38.400 --> 00:17:41.480
We were in the air with Ron
Price of Price Associates, a global
248
00:17:41.559 --> 00:17:45.240
leadership advisory firm and co author of
Growing Influence, a story of how to
249
00:17:45.319 --> 00:17:48.759
lead with character, expertise, and
impact. He joined it today from Boise,
250
00:17:48.880 --> 00:17:52.039
Idaho. We've been talking about some
of the points in this book that
251
00:17:52.079 --> 00:17:56.480
I thought were particularly interesting. We'll
continue the conversation after the break, stay
252
00:17:56.519 --> 00:18:08.559
with us. Elise Cortez is a
speaker and engagement and development catalyst. She
253
00:18:08.720 --> 00:18:15.559
designs and delivers professional development, leadership
and engagement workshops and can bring her expertise
254
00:18:15.599 --> 00:18:19.319
to your organization. She will help
ignite meaningful development within your workforce that will
255
00:18:19.359 --> 00:18:25.400
increase employee engagement, performance and retention. To learn more or to invite Elise
256
00:18:25.480 --> 00:18:30.799
to speak to your organization, please
visit her at www dot Elise Cortez dot
257
00:18:30.799 --> 00:18:34.799
com. She would welcome the opportunity
to help get your employees working on purpose.
258
00:18:40.200 --> 00:18:45.200
This is working on Purpose with Elise
Cortez. To reach our program today,
259
00:18:45.480 --> 00:18:51.519
send an email to Elise ali Se
at Elise Cortez dot com. Now
260
00:18:52.000 --> 00:18:57.119
back to working on Purpose's chesting with
this and welcome back to working on purpose
261
00:18:57.240 --> 00:19:00.920
if you just join us. My
guest is Ron Price and internationally recognize business
262
00:19:00.960 --> 00:19:06.480
advisor, executive coach, speaker and
CEO of Price Associates and a global leadership
263
00:19:06.519 --> 00:19:10.279
advisory firm. He is also the
co author of Growing Influence, a story
264
00:19:10.279 --> 00:19:12.599
of how to lead with character,
expertise, and impact. I'm your host,
265
00:19:12.599 --> 00:19:18.000
Alice Cortez. Okay, so continuing
on here again trying to generate as
266
00:19:18.119 --> 00:19:19.640
much as we can for our listeners. Round. Another part of your book
267
00:19:19.640 --> 00:19:23.640
that I thought was quite useful is
you teach in the book that it's important
268
00:19:23.680 --> 00:19:29.079
for leaders to define their values and
if they don't, they're vulnerable to failure.
269
00:19:29.319 --> 00:19:32.519
Can you say more about that?
Yes, And in particular, we
270
00:19:32.720 --> 00:19:36.680
put this in the context of talking
about what it means to have character as
271
00:19:36.680 --> 00:19:41.079
a leader. It's actually a form
of leadership that everybody, no matter what
272
00:19:41.160 --> 00:19:45.559
their position in or out of an
organization, can influence others through how they
273
00:19:45.599 --> 00:19:48.960
show up, through what they stand
for, and how they demonstrate their lives.
274
00:19:49.000 --> 00:19:53.519
So we break it down into two
different questions that Emily ponders. The
275
00:19:53.599 --> 00:19:57.839
first question is what are the values
by which I choose to govern my own
276
00:19:57.920 --> 00:20:03.200
behaviors? And then the second question
is what are the values by which I
277
00:20:03.319 --> 00:20:07.079
choose to relate to other people?
And of course sometimes there's a little bit
278
00:20:07.119 --> 00:20:11.799
of overlap between those two. But
the reason that she's pondering both of those
279
00:20:11.920 --> 00:20:17.480
questions is because how I choose to
govern my own behaviors has to do with
280
00:20:17.519 --> 00:20:25.720
things like personal accountability and self confidence
and courage and resilience. She chooses five
281
00:20:25.920 --> 00:20:29.960
that she's going to focus on out
of a list that David her mentor provides
282
00:20:30.000 --> 00:20:33.400
to her. And then how she
relates to others can include things like empathy
283
00:20:33.519 --> 00:20:38.640
or a commitment to the extent to
which it's within her ability to be able
284
00:20:38.720 --> 00:20:45.960
to resolve conflict, or to seek
to understand others before being understood. These
285
00:20:45.000 --> 00:20:49.599
are all examples of how we build
character. And then ultimately the extent to
286
00:20:49.640 --> 00:20:56.200
which we demonstrate those values in our
behaviors is what builds our influence as a
287
00:20:56.279 --> 00:21:00.160
character leader with other people. And
I really appreciate it and got something for
288
00:21:00.240 --> 00:21:03.880
myself out of that run. Those
are two distinctive lists, and then of
289
00:21:03.920 --> 00:21:07.319
course you talk about the importance of
making sure that those are fully present daily
290
00:21:07.359 --> 00:21:11.160
in your life. You remind yourself
of those those values you can govern yourself
291
00:21:11.160 --> 00:21:17.240
accordingly. Very useful, I thought
so at least that that really makes me
292
00:21:17.319 --> 00:21:21.240
wonder if you have some that you'd
be willing to share with us, because
293
00:21:21.839 --> 00:21:25.599
I've been using these for many,
many years to think about who I am
294
00:21:25.640 --> 00:21:29.720
and who I want to be.
But what's their particular value that stuck out
295
00:21:29.759 --> 00:21:33.759
to you that you say, this
is who I want to be, This
296
00:21:33.839 --> 00:21:37.680
is how I want to show up, not one that Emily had, but
297
00:21:37.839 --> 00:21:41.640
just thinking about it for myself.
For me, absolutely, I stand for
298
00:21:41.680 --> 00:21:45.519
empowerment and inspiration absolutely and I do
that. That's how I choose to govern
299
00:21:45.559 --> 00:21:52.279
myself, and that's how I choose
to color my relationships and so and everything
300
00:21:52.319 --> 00:21:55.000
I do in my work pretty much
it's it's a thread across my life.
301
00:21:55.039 --> 00:21:59.519
So it just was it was powerful
to really make sure that we have those
302
00:22:00.119 --> 00:22:03.720
values really in our in front of
us, to help remind us to live
303
00:22:03.799 --> 00:22:08.440
from them. Yeah. And I
think if you're clear about your purpose that
304
00:22:08.599 --> 00:22:15.640
informs or empowers those values as well. Absolutely, absolutely great. Now,
305
00:22:15.680 --> 00:22:18.319
another thing that you talk about in
the book that I also thought was useful,
306
00:22:18.400 --> 00:22:22.799
especially for people that are developing their
leadership. Maybe they're earlier in their
307
00:22:22.839 --> 00:22:26.480
leadership as you talk about three dimensions
of leadership those being positional, expert,
308
00:22:26.519 --> 00:22:30.599
and character, and you mentioned that
a combination of all three can be quite
309
00:22:30.599 --> 00:22:34.559
good. We'll talk about as many
as we can as we have time.
310
00:22:34.599 --> 00:22:38.079
But first, expert leadership I thought
was interesting, and you say that people
311
00:22:38.079 --> 00:22:41.599
will follow you as an expert leader
if you know how to do something they
312
00:22:41.640 --> 00:22:45.880
need or if you can solve problems
they have. Yes, And so this
313
00:22:45.960 --> 00:22:51.000
comes back to a full leader as
a person of influence. What causes people
314
00:22:51.039 --> 00:22:55.839
to be influenced or to say that
they want to follow somebody? And one
315
00:22:55.880 --> 00:23:00.440
of the three reasons that we follow
people is because of the value they bring
316
00:23:00.480 --> 00:23:03.400
to us as an expert. So
I think of my tax accountant, who
317
00:23:03.480 --> 00:23:07.240
I've worked with for many years now. I have a tremendous amount of confidence
318
00:23:07.240 --> 00:23:12.000
in his knowledge, by the way, also his character, but really because
319
00:23:12.039 --> 00:23:15.160
of his knowledge, when he tells
me what I should pay in taxes,
320
00:23:15.279 --> 00:23:21.519
I never question him because he's convinced
me over time that he brings me a
321
00:23:21.519 --> 00:23:26.720
tremendous amount of value there by giving
me something I don't know myself. But
322
00:23:26.799 --> 00:23:30.119
it's just as true when I go
to my dermatologist and he tells me there's
323
00:23:30.200 --> 00:23:34.079
little spot of pre skin cancer on
my nose that he needs to take care
324
00:23:34.119 --> 00:23:38.960
of. You know, I trust
him. It takes I sometimes question because
325
00:23:40.240 --> 00:23:42.039
the first time this happened, he
came at me with what it looked like
326
00:23:42.079 --> 00:23:45.680
a blowtorch. Turned out that he
was going to freeze off that little piece
327
00:23:45.720 --> 00:23:48.359
of my nose. But you know, the question in that moment is do
328
00:23:48.400 --> 00:23:56.440
I trust this person's expert leadership.
And it's true when you talk to anybody
329
00:23:56.559 --> 00:24:02.359
who's providing you with expertise or can
be auto mechanic, it's anybody who's providing
330
00:24:02.359 --> 00:24:04.839
you with expertise, you're letting them
influence you because of what they know and
331
00:24:04.880 --> 00:24:10.720
what they can do. And in
order to have integrity in this area we
332
00:24:10.799 --> 00:24:15.759
write about, the expert leader has
to be actually providing meaningful value. If
333
00:24:17.160 --> 00:24:21.880
I, as the follower, if
the expert leader don't recognize the value,
334
00:24:21.920 --> 00:24:25.759
I'm not going to follow them.
But then they also have to stay relevant,
335
00:24:26.039 --> 00:24:29.960
which means they have to stay current. They have to keep adding to
336
00:24:30.039 --> 00:24:34.640
that expertise by understanding that what they
learned two or three or five years ago
337
00:24:34.640 --> 00:24:37.559
it is no longer relevant. You
know, at least it's amazing to me
338
00:24:37.680 --> 00:24:42.359
right now that I'm told that a
freshman in biology class at any college in
339
00:24:42.400 --> 00:24:47.920
the United States today, by the
time they graduate, what they learn in
340
00:24:47.960 --> 00:24:53.559
biology will already be obsolete four years
later, and that the half life right
341
00:24:53.559 --> 00:24:59.240
now for a college degrees about four
years, and that human knowledge right now
342
00:24:59.440 --> 00:25:03.160
is double every twelve months. So
this all says if you're going to be
343
00:25:03.240 --> 00:25:07.720
an expert. In order to keep
being an expert, you need to keep
344
00:25:07.799 --> 00:25:11.960
learning. And then beyond that,
can you think about other areas of expertise
345
00:25:12.039 --> 00:25:17.839
that would enhance or would compliment the
area of expertise that you already have.
346
00:25:18.039 --> 00:25:22.480
So these are always that we think
about integrity and expert leadership. Two things
347
00:25:22.480 --> 00:25:26.720
to that loved all of that.
One one of the reasons is that I
348
00:25:26.920 --> 00:25:30.559
A big reason that I continue to
host this radio show, which is a
349
00:25:30.559 --> 00:25:33.279
fair amount of work I do it
on a weekly basis, is for that
350
00:25:33.440 --> 00:25:37.279
very reason, Ron is to keep
learning, keep growing, keeping keeping myself,
351
00:25:37.839 --> 00:25:41.839
pushing myself beyond what I knew last
week. So that's a big reason
352
00:25:41.880 --> 00:25:44.720
I do the show, and I've
done I think you are episode number two
353
00:25:44.759 --> 00:25:48.480
hundred and twenty four. Wow.
Yeah, So I'm working at it,
354
00:25:48.559 --> 00:25:52.279
Ron, I'm working. The second
thing I wanted to say about this area
355
00:25:52.359 --> 00:25:56.359
of integrity and expert leadership that I
thought was really, really useful and one
356
00:25:56.400 --> 00:25:59.119
of show us with our listeners here
today is you say, one of the
357
00:25:59.160 --> 00:26:02.880
ways that we can develop on new
expertise beyond what we have today is by
358
00:26:02.920 --> 00:26:07.440
identifying a trend that will impact the
company in the future, maybe five or
359
00:26:07.440 --> 00:26:11.599
ten years from now and then develop
your own expertise in those areas. I
360
00:26:11.599 --> 00:26:15.839
thought that was just brilliant. What
a great way to give our listeners something
361
00:26:15.880 --> 00:26:18.440
that they can immediately walk from,
walk away with, and start to put
362
00:26:18.440 --> 00:26:22.480
into project for themselves. Yeah,
and I think one of the common themes
363
00:26:22.519 --> 00:26:26.119
that comes through the book over and
over and over again is the value of
364
00:26:26.240 --> 00:26:32.640
intentionality, of deciding that you're going
to do something and then building focus and
365
00:26:32.720 --> 00:26:37.319
discipline to accomplish that. And around
expert leadership. One of the metaphors that
366
00:26:37.400 --> 00:26:42.359
we use to encourage people we hope
for it is to think about what it
367
00:26:42.400 --> 00:26:48.519
takes to become a PhD. To
earn a PhD, and if you look
368
00:26:48.559 --> 00:26:52.799
at it from a sort of a
structural or conceptual level, what you do
369
00:26:52.880 --> 00:26:56.440
when you're earning a PhDs You first
study the thought leaders in your area that
370
00:26:56.599 --> 00:27:02.640
you want to become known for,
and they say, in the ear leaders
371
00:27:02.720 --> 00:27:06.119
of your PhD, you're only allowed
to quote other people. You can't quote
372
00:27:06.119 --> 00:27:10.119
yourself, right, right. And
it's the whole idea behind it is that
373
00:27:10.200 --> 00:27:15.799
you're feeding yourself with the thought leaders
in that particular area, and then eventually
374
00:27:15.960 --> 00:27:19.000
you've been feeding yourself and now it's
time for you to develop something new.
375
00:27:19.160 --> 00:27:23.680
You become a thought leader. They
call it writing a dissertation when you're working
376
00:27:23.720 --> 00:27:27.559
on your PhD program. And then
the third step is you submit that to
377
00:27:27.640 --> 00:27:32.400
a group of your peers to defend
it so that they can say, yes,
378
00:27:32.480 --> 00:27:34.160
in fact, you have added to
the body of knowledge. You are
379
00:27:34.200 --> 00:27:38.599
truly an expert now because you not
only digested what the other experts were saying,
380
00:27:40.039 --> 00:27:42.880
but you've created something new. And
then they confer on you at PhD.
381
00:27:44.240 --> 00:27:48.160
So our ideas. Maybe you can't
afford to go to university, or
382
00:27:48.599 --> 00:27:52.759
you don't want to go into the
academic depth and rigor that you'd have to
383
00:27:52.759 --> 00:27:57.880
to earn a university PhD. But
why not use that same concept to say,
384
00:27:59.599 --> 00:28:02.440
where's or a trend or an interest
that I have that I could develop
385
00:28:02.480 --> 00:28:06.559
the next three to five years to
studying the thought leaders in that area,
386
00:28:06.640 --> 00:28:11.759
to learning from them and eventually developing
some of my own ideas and then presenting
387
00:28:11.799 --> 00:28:15.279
those others to see if in fact
I've created new value that makes me an
388
00:28:15.279 --> 00:28:21.559
expert leader worthy of followers. It's
so beautifully rendered and accessible. Ron,
389
00:28:21.599 --> 00:28:23.559
thank you for that beautiful gift for
me and for our listeners. I just
390
00:28:23.599 --> 00:28:26.839
think it's just a gem and it
is pretty much what I did from my
391
00:28:26.880 --> 00:28:32.599
own PhD. Thank you very much, by the way, and you're still
392
00:28:32.640 --> 00:28:36.000
learning them in maybe a less formal
way. But just the fact that you've
393
00:28:36.440 --> 00:28:41.079
have over two hundred episodes right now
and that this is delivered not only live,
394
00:28:41.160 --> 00:28:44.559
but it's delivered through podcasts. That's
what I would refer to as a
395
00:28:44.640 --> 00:28:49.400
peripheral area of expertise, a complementary
area of expertise that you've developed to continue
396
00:28:49.480 --> 00:28:53.440
to increase your influence, no question, no question about it, and I
397
00:28:53.480 --> 00:28:56.319
love every single moment of it.
And I get to talk with people like
398
00:28:56.400 --> 00:29:00.880
you in the process, so sounds
pretty good to me. Well, kudos
399
00:29:00.920 --> 00:29:04.680
to you, thank you, thank
you well. Next, I want to
400
00:29:04.680 --> 00:29:07.920
talk about one of the other kinds
of leadership that you talk about, positional
401
00:29:08.039 --> 00:29:12.160
leadership and the integrity that you bring. You talk about around that one,
402
00:29:12.279 --> 00:29:18.960
so you talk about it's important how
you manage our relationships and how you're connected
403
00:29:18.000 --> 00:29:22.200
to the position as a leader,
and I think that's great. You also
404
00:29:22.240 --> 00:29:26.759
talk about how you manage down to
your team but also managing up and how
405
00:29:26.799 --> 00:29:30.880
important integrity is to continue to keep
that logic in front of the emotion,
406
00:29:30.960 --> 00:29:34.720
and that leaders will respect and admire
you and ask more from you and give
407
00:29:34.759 --> 00:29:38.279
you help when you do that process
of managing up well. I think in
408
00:29:38.359 --> 00:29:42.759
my work I find so often people
really they need help with managing up So
409
00:29:42.799 --> 00:29:49.079
can you say more about managing up
well? It's asking yourself, what is
410
00:29:49.119 --> 00:29:52.839
it that I can do that's going
to create value or add value to the
411
00:29:52.880 --> 00:29:57.119
people about me in the organization.
What do I need to do to make
412
00:29:57.160 --> 00:30:03.440
sure that they understand what I can
contribute and what do I do to help
413
00:30:03.440 --> 00:30:08.440
them understand what their impact is on
me and how they could increase the kind
414
00:30:08.480 --> 00:30:12.720
of impact that they want to have
on me. So it's engaging in this
415
00:30:14.079 --> 00:30:18.319
again, it's a proactive it's exercising
your circle of control, the thing that
416
00:30:18.359 --> 00:30:22.440
you have one hundred percent control over, to think about how do I make
417
00:30:22.480 --> 00:30:27.279
sure that I'm being the most positive, the most effective, the most influential
418
00:30:27.839 --> 00:30:33.079
in how I interact with people above
me. And sometimes you just need to
419
00:30:33.119 --> 00:30:37.400
ask them, well, can I
do that would be more valuable to you?
420
00:30:37.599 --> 00:30:41.519
Or if there's one thing I could
work on that would make me more
421
00:30:41.680 --> 00:30:47.200
influential in this organization? Or create
a better voice for me, a stronger
422
00:30:47.279 --> 00:30:49.920
voice for me to help advancing the
mission or the values of this organization.
423
00:30:51.000 --> 00:30:55.440
What might it be. It's recognizing
that they're human beings, and yes they
424
00:30:55.440 --> 00:30:59.839
do represent a position. But if
you see them as human beings and you
425
00:31:00.039 --> 00:31:03.960
look for the same kind of opportunities
for virtuous conspiracies, for collaborating based on
426
00:31:04.039 --> 00:31:10.559
shared interests, quite often you can
find shared interests between you all the way
427
00:31:10.599 --> 00:31:14.839
up to the top of the organization, and just the acknowledgement of that with
428
00:31:14.960 --> 00:31:19.920
them will increase your brand in their
eyes, it will increase their respect for
429
00:31:19.960 --> 00:31:26.440
you and the opportunities that you have
to make greater contributions. Beautiful And with
430
00:31:26.480 --> 00:31:30.599
that, Ron, let's grab our
last break. I'm Elise Cortez, your
431
00:31:30.640 --> 00:31:33.200
host. We went on the air
with Ron Price. A Price Associates,
432
00:31:33.240 --> 00:31:37.559
a global leadership advisory firm, and
he's also the co author of Growing Influence,
433
00:31:37.640 --> 00:31:40.720
a story of how to lead with
character, expertise, and impact.
434
00:31:40.960 --> 00:31:42.480
He joins it a day from Boise, Idaho. Stay with us, We'll
435
00:31:42.519 --> 00:31:53.920
be right back. Elise Cortez is
a speaker and engagement and development catalyst.
436
00:31:55.119 --> 00:32:00.279
She designs and delivers professional development leadership
and engagement workshops can bring her expertise to
437
00:32:00.359 --> 00:32:06.359
your organization. She will help ignite
meaningful development within your workforce that will increase
438
00:32:06.440 --> 00:32:10.160
employee engagement, performance and retention.
To learn more or to invite Elise to
439
00:32:10.200 --> 00:32:15.759
speak to your organization, please visit
her at www dot Elise Cortez dot com.
440
00:32:15.920 --> 00:32:21.400
She would welcome the opportunity to help
get your employees working on purpose.
441
00:32:23.720 --> 00:32:29.720
This is working on Purpose with Elise
Cortez. To reach our program today,
442
00:32:29.960 --> 00:32:36.799
send an email to Elise ali Se
at Elise Cortez dot com. Now back
443
00:32:36.839 --> 00:32:42.519
to working on purpose. He's for
staying with us and welcome back to working
444
00:32:42.519 --> 00:32:45.160
on purpose. If you're just tuning
in. My guest is Ron Price.
445
00:32:45.200 --> 00:32:49.480
He's an internationally recognized business advisor,
executive coach, speaker, and CEO of
446
00:32:49.559 --> 00:32:52.880
Price Associates, a global leadership advisory
firm. He is also the co author
447
00:32:52.920 --> 00:32:57.039
of Growing Influence, a story of
how to lead with character, expertise,
448
00:32:57.079 --> 00:33:00.200
and impact. I'm your host,
Elise Cortez. So for this last little
449
00:33:00.240 --> 00:33:02.759
bit of time together here, Ron, let me start with something that you
450
00:33:02.759 --> 00:33:06.680
have in the book that I think
is just really really again accessible, and
451
00:33:06.720 --> 00:33:09.240
it's this bit that you talk about
how to manage relationships and also how to
452
00:33:09.279 --> 00:33:15.839
give feedback, and you reference a
study about observing couples that predicted that they'd
453
00:33:15.839 --> 00:33:19.519
stay together based on just one single
behavior, and that was the number of
454
00:33:19.960 --> 00:33:24.039
times that one party demonstrated kindness or
respect compared to the times they criticize their
455
00:33:24.079 --> 00:33:29.000
spouse. That needs to be in
like a five to one ratio for things
456
00:33:29.039 --> 00:33:34.119
to work. And so you know, if you consistently demonstrate kindness and respect,
457
00:33:34.200 --> 00:33:37.559
you've got a ninety two percent chance
of a successful marriage. Now,
458
00:33:37.640 --> 00:33:42.480
the reason that sounds interesting to me
is that you then talk about the same
459
00:33:42.480 --> 00:33:45.400
thing goes for the workplace, except
it's a three to one ratio of kindness
460
00:33:45.400 --> 00:33:52.759
and respect for everyone criticism that is
so again accessible. You say just a
461
00:33:52.759 --> 00:33:57.000
little bit more about how you've seen
this work and why it's so useful.
462
00:33:57.400 --> 00:34:00.359
Yeah, I love one of the
phrases. One of my friends, Randy
463
00:34:00.440 --> 00:34:05.359
List, wrote a book called Bumper
Sticker Leadership, and it's sort of like
464
00:34:05.400 --> 00:34:07.480
a coffee table book. You open
it up and there's a bumper sticker on
465
00:34:07.519 --> 00:34:13.280
the back of his BMW that's a
leadership lesson, and then the other page
466
00:34:14.079 --> 00:34:16.440
next to it talks a little bit
about what it means, and one of
467
00:34:16.480 --> 00:34:23.199
his bumper stickers is we hired workers
and human being showed up. You know,
468
00:34:23.239 --> 00:34:29.840
I think in today's world release there
is much more of a balancing between
469
00:34:29.960 --> 00:34:36.119
employee and employer that they really are
co equals. And a great leader recognizes
470
00:34:36.280 --> 00:34:42.719
that the people who work with her, we're not created specifically just to work
471
00:34:42.800 --> 00:34:45.480
for her, that this is a
part of their life, but that if
472
00:34:45.559 --> 00:34:50.599
we're going to have real great synergism, and if we're going to have really
473
00:34:50.639 --> 00:34:55.679
successful employee experiences, we need to
recognize that it's not just about the work
474
00:34:55.679 --> 00:34:59.760
that needs to be done, it's
also about the person who's doing the work,
475
00:35:00.079 --> 00:35:04.199
what's interesting to them, what motivates
them, what they naturally do well,
476
00:35:04.679 --> 00:35:07.960
what their bigger purpose is really at
place so well to your whole mission
477
00:35:07.960 --> 00:35:14.079
of working on purpose, and so
this whole idea that if you're going to
478
00:35:14.159 --> 00:35:17.400
have a strong relationship with the people
that you work with, you have to
479
00:35:17.480 --> 00:35:23.639
recognize that there's this thing sort of
like a bank account that you're depositing into
480
00:35:24.119 --> 00:35:28.320
based on the interactions that you have
with them. This actually goes all the
481
00:35:28.360 --> 00:35:32.639
way back to a theme and a
value that was started at Scaninevan Airlines,
482
00:35:32.719 --> 00:35:38.480
where the CEO Scandinavian Airlines talked about
every time we touch a customer, it's
483
00:35:38.480 --> 00:35:44.760
a moment of truth. We've either
added equity to the relationship or we've taken
484
00:35:44.800 --> 00:35:49.119
equity away, depending on whether it
was a positive or negative experience. And
485
00:35:49.159 --> 00:35:51.880
in the same way the people that
we work with day in, day out,
486
00:35:52.000 --> 00:35:55.039
and this does not have to do
with going down or this has to
487
00:35:55.079 --> 00:36:01.360
do with everybody that you interact within
the organization. Every time you touch you
488
00:36:01.400 --> 00:36:07.599
have a contact point with them in
some way, sharing information, encouraging them,
489
00:36:07.840 --> 00:36:10.480
exchanging energy, any kind of thing, anything like that that's going on.
490
00:36:12.280 --> 00:36:15.519
If it's more positive than negative,
you're building equity in their relationship.
491
00:36:15.800 --> 00:36:20.440
And the research which comes out of
the University of Washington and it was led
492
00:36:20.480 --> 00:36:24.880
by doctor John Gottman, says that
at work, if it's three positive deposits
493
00:36:24.920 --> 00:36:30.679
for every one withdrawal, you're going
to have a pretty healthy relationship, beautifully
494
00:36:30.679 --> 00:36:32.760
said. And then of course you
go on to say in the book,
495
00:36:34.159 --> 00:36:38.360
we'll just touch on it lightly here
that you apply that same idea to feedback
496
00:36:38.400 --> 00:36:43.480
to your people as well as how
you interact with your own peers. So
497
00:36:43.480 --> 00:36:45.599
we talked about managing up, managing
down, and then of course, you
498
00:36:45.639 --> 00:36:50.400
know, relating to and managing our
peers. You have a bit in there
499
00:36:50.440 --> 00:36:53.039
that I thought was so great about
being gracious, helpful, help them feel
500
00:36:53.039 --> 00:36:57.400
comfortable sharing their ideas and opinions,
don't cut them off, don't demean them
501
00:36:57.480 --> 00:37:00.880
or condescend, and same thing given, apply that three to one ratio and
502
00:37:00.960 --> 00:37:06.599
feedback, and I thought that was
also very very useful. And again I
503
00:37:07.320 --> 00:37:12.800
think that candidly, probably at least
I don't have any original ideas at all.
504
00:37:12.920 --> 00:37:16.280
It's just that I've learned from other
thought leaders, and I see those
505
00:37:16.360 --> 00:37:21.400
ideas through a new prism. So
this all comes back. This comes from
506
00:37:21.400 --> 00:37:24.360
a book by Rob Cross called The
Power of Social Networking, where he said
507
00:37:24.400 --> 00:37:30.440
there's a difference between informal leadership and
an organization and formal leadership, and sometimes
508
00:37:30.440 --> 00:37:36.199
your informal leaders actually have more power
than the formal leaders, more influence.
509
00:37:36.679 --> 00:37:42.000
And then he outlines that the way
that we develop informal influence in an organization
510
00:37:42.119 --> 00:37:47.320
is by helping people get their work
done, helping themselves stuff solve tough problems,
511
00:37:47.960 --> 00:37:54.320
helping them feel energized by spending time
with us and helping them feel freedom
512
00:37:54.559 --> 00:38:00.800
to share their ideas and opinions.
Those four ways are how we build relationships
513
00:38:00.800 --> 00:38:06.800
in a way where the relationship actually
becomes life giving instead of life sucking.
514
00:38:07.280 --> 00:38:10.440
Yeah, that whole thing of contributing
energy is very very important to me too,
515
00:38:10.480 --> 00:38:14.760
and I gravidata to that as well. And then just quickly, you
516
00:38:14.800 --> 00:38:16.639
and I spoke on the break about
what you just said about how you don't
517
00:38:16.639 --> 00:38:21.119
really have any original ideas, but
you've been kind of packaging through your own
518
00:38:21.159 --> 00:38:23.000
prism, and of course I agree
with that. Well, that's what we
519
00:38:23.039 --> 00:38:25.679
all do. But like we were
saying together on the break, right,
520
00:38:27.079 --> 00:38:31.000
what we're doing is we're filtering our
messages through our unique purpose. That's our
521
00:38:31.119 --> 00:38:35.599
lens of how we see the world
in a way that maybe just once for
522
00:38:35.800 --> 00:38:37.800
somebody can hear it differently when they
didn't hear it before. And that's the
523
00:38:37.800 --> 00:38:43.400
beauty of it it is because it
becomes a part of us. It's an
524
00:38:43.400 --> 00:38:46.280
expression of us. It's more than
just information. It really does have that
525
00:38:46.519 --> 00:38:51.840
energy and that creativity attached to it
as well, and it's wonderful. It's
526
00:38:51.880 --> 00:38:52.760
a great place to stand from.
I love it. I love it,
527
00:38:52.800 --> 00:38:57.559
love it, love it. Okay, So for that, we're getting close
528
00:38:57.599 --> 00:38:59.920
to the ind here already, and
I really want to talk about some of
529
00:39:00.119 --> 00:39:01.679
the things that you mentioned in the
book that great leaders do. I think
530
00:39:01.679 --> 00:39:06.079
this is again very very useful for
our listeners. And one of the things
531
00:39:06.079 --> 00:39:08.239
that you say, there's three that
I wanted to talk about is turning problems
532
00:39:08.280 --> 00:39:14.840
into opportunities. Yes, it's an
amazing story that we don't have time for
533
00:39:15.039 --> 00:39:19.840
right now, but Napoleon Hill was
a journalist in Appalatia who got the opportunity
534
00:39:19.880 --> 00:39:28.519
to interview. His name escapes to
me right now, but Carnegie Andrew Andrew
535
00:39:28.599 --> 00:39:31.920
Carnegie, and as a result of
all of that, he wrote a number
536
00:39:31.960 --> 00:39:37.239
of books that have had a huge
impact on the human success story. One
537
00:39:37.239 --> 00:39:42.280
of his quotes that I've used for
my whole life as a guidepost is that
538
00:39:42.400 --> 00:39:46.199
every problem, heartache, or failure
has contained within it a seat of the
539
00:39:46.239 --> 00:39:51.519
equivalent or greater benefit. And this
really is part of the job of a
540
00:39:51.599 --> 00:39:54.719
leader is to help us overcome obstacles, is to help us see that every
541
00:39:54.760 --> 00:39:59.760
problem is it's not a stumbling block. We can turn it into a stepping
542
00:40:00.280 --> 00:40:02.960
if we understand how to use that
problem to our advantage instead of to our
543
00:40:04.039 --> 00:40:07.480
disadvantage. M Yeah. In fact, one of the things that we that
544
00:40:07.880 --> 00:40:13.360
I talk about just as in my
own journey of purposes, that it is
545
00:40:13.400 --> 00:40:19.079
that when we embrace those things,
that those adversities that we've that we've overcome
546
00:40:19.079 --> 00:40:22.519
and really come to recognize how they've
made us actually into who we are today.
547
00:40:22.719 --> 00:40:25.360
That's a very different view of looking
at problems. Yeah, it really
548
00:40:25.440 --> 00:40:29.519
is. And it's not that we
want to keep going through difficult times,
549
00:40:29.920 --> 00:40:31.880
but it's it's that we're going to
use difficult times to make us a better
550
00:40:31.960 --> 00:40:36.840
person, which is going to give
us better times, no question about it,
551
00:40:37.559 --> 00:40:39.159
no question. Now. Another one
that you talk about here in terms
552
00:40:39.199 --> 00:40:43.519
of what makes for a great leader
is and this is really one of my
553
00:40:43.559 --> 00:40:45.599
favorites that you talk about. You
say, great leaders inspire people to make
554
00:40:45.639 --> 00:40:51.760
commitments they wouldn't otherwise make. Yeah, I think that really one of the
555
00:40:51.800 --> 00:40:54.480
great tests of leadership, and towards
the end of my career, when you
556
00:40:54.559 --> 00:40:59.719
look back over your career, the
things that you're the most appreciative for our
557
00:41:00.199 --> 00:41:06.000
relationships and if you had the opportunity
to inspire encourage somebody else to do something
558
00:41:06.119 --> 00:41:07.880
big and they come back to you
and say, I never would have done
559
00:41:07.920 --> 00:41:10.880
it had it not been for your
encouragement. So I think a great leader
560
00:41:12.000 --> 00:41:16.440
sees potential in people before they see
it, and calls it out and helps
561
00:41:16.480 --> 00:41:22.360
to give them the courage to pursue
something that they would have never pursued had
562
00:41:22.400 --> 00:41:24.800
it not been for the voice of
that leader. Well, and think about
563
00:41:24.960 --> 00:41:29.639
how that really breaks down to what
we're talking about leadership. If we are
564
00:41:30.079 --> 00:41:34.880
individually leading people to their potential and
who they can become, that is to
565
00:41:34.960 --> 00:41:37.960
me, that's leadership. Well,
that's me working on purpose. At least
566
00:41:38.039 --> 00:41:44.559
my mission in life is to help
people recognize and pursue their greatest potential because
567
00:41:44.599 --> 00:41:49.159
I can't think of anything more meaningful
than helping somebody to do that. And
568
00:41:49.239 --> 00:41:51.960
you know, we only get one
precious life, don't we, And we
569
00:41:52.000 --> 00:41:54.760
don't know just when or how long
for we get it. So working at
570
00:41:54.800 --> 00:41:58.559
that sooner rather than later is important. And I can tell you for me
571
00:41:58.639 --> 00:42:00.880
in terms of leaders and bosses,
is in my listeners who've heard me if
572
00:42:00.920 --> 00:42:05.880
a while know this. I was
fired when I was nineteen by a boss
573
00:42:05.920 --> 00:42:08.920
that I absolutely loved because he saw
that I could do so much more in
574
00:42:08.920 --> 00:42:12.480
life, and he said it'd be
a crime to keep you here. Wow,
575
00:42:12.800 --> 00:42:15.880
and he's still a dear friend of
mine today some you know whatever.
576
00:42:15.920 --> 00:42:22.440
That's been thirty five years later.
So yes, it's it's incredible. He
577
00:42:22.480 --> 00:42:24.960
helped me, He led me to
what I could become. Yeah, that's
578
00:42:25.000 --> 00:42:29.440
beautiful. It's beautiful. And the
hope is that we can do that for
579
00:42:29.480 --> 00:42:31.880
others because at the end, that's
the thing that will treasure the most.
580
00:42:32.239 --> 00:42:36.079
Well, and think about that.
I mean, I know today he's eighty
581
00:42:36.159 --> 00:42:37.960
four years old now. I just
talked to him last week. He's back
582
00:42:38.000 --> 00:42:42.880
in the hospital. He's got some
health concerns, but he has made talk
583
00:42:42.920 --> 00:42:46.000
about making a difference and mattering to
me. I have stuck with this man
584
00:42:46.119 --> 00:42:50.159
for decades now because of the difference
he made in my life. Yeah,
585
00:42:50.320 --> 00:42:53.119
that's beautiful, And so I wanted
to really share with our listeners so you
586
00:42:53.119 --> 00:42:58.039
could recognize the difference you can really
make when you when you do this leadership
587
00:42:58.079 --> 00:43:02.920
thing well and for the intend it
it's beautiful. And again, a leader
588
00:43:02.960 --> 00:43:07.199
doesn't have to have a position or
a title to be that kind of an
589
00:43:07.280 --> 00:43:13.800
encourager. You just have to know
the person, recognize their potential and encourage
590
00:43:13.800 --> 00:43:17.960
them to pursue it well. And
that maybe goes to the last point that
591
00:43:19.000 --> 00:43:21.440
I wanted to make about what you
say about great leaders. You say,
592
00:43:21.480 --> 00:43:25.239
great leaders transcend self interest in self
promotion, and what captures their attention and
593
00:43:25.280 --> 00:43:30.480
passion is much bigger than themselves.
They want to make a difference. Yeah,
594
00:43:30.480 --> 00:43:34.679
and that was very intentional. I
don't think that it's realistic to tell
595
00:43:35.280 --> 00:43:38.880
a leader to forget about self interest
or self promotion. I'm not even sure
596
00:43:38.880 --> 00:43:43.119
if that's healthy. I think of
my own children and do I want to
597
00:43:43.119 --> 00:43:47.079
tell them to forget about their own
needs or their own aspirations. I don't
598
00:43:47.119 --> 00:43:51.079
think that's the right thing. But
what is the right thing I think is
599
00:43:51.159 --> 00:43:57.239
don't stop there, go beyond that
transcends self interest and self promotion because you've
600
00:43:57.280 --> 00:44:01.400
caught a sense of purpose that's greater
than taking care of yourself. It's your
601
00:44:01.440 --> 00:44:05.599
way, as Steve Jobs used to
say, it's your little way to put
602
00:44:05.639 --> 00:44:08.440
a dent in the universe. And
yeah, and to that point, when
603
00:44:08.480 --> 00:44:12.840
I read that part of your book, I was thinking about Aaron Hurst,
604
00:44:12.880 --> 00:44:15.000
who is an author. He was
on my radio show as well, and
605
00:44:15.079 --> 00:44:19.320
he wrote the purpose economy, and
he says for something to generally qualify for
606
00:44:19.360 --> 00:44:22.320
a purpose, one you have to
be serving an audience beyond yourself. Two,
607
00:44:22.360 --> 00:44:25.840
in the service of doing that purpose, you're personally growing, and three
608
00:44:27.360 --> 00:44:30.480
you're creating a community. So to
me, that was conjured when you when
609
00:44:30.519 --> 00:44:35.480
you made those points, wonderful.
That's I agree with him. That's great,
610
00:44:35.519 --> 00:44:38.239
and it's a great book. Also, Yeah, you've read it,
611
00:44:39.119 --> 00:44:43.920
Yes, Yeah, he's I'm quite
quite impressed with him. I did go
612
00:44:43.960 --> 00:44:46.599
to his Purpose conference in October as
well and met some other people who are
613
00:44:46.639 --> 00:44:50.599
also working on purpose. It was
pretty great. You know, we've got
614
00:44:50.599 --> 00:44:53.760
a lot of great people that are
on the face of the earth today and
615
00:44:53.800 --> 00:44:58.519
the more we focus on them,
the stronger we get. Well, you
616
00:44:58.559 --> 00:45:00.079
know, one thing that I will
say to this whole purpose it is because
617
00:45:00.119 --> 00:45:04.079
you know, it's become really quite
a movement of sorts, and certainly even
618
00:45:04.119 --> 00:45:07.840
in industry. I had a woman
in my show a couple three weeks ago
619
00:45:07.159 --> 00:45:09.840
named Karen Hoyas, and she writes
in her book and we talked about on
620
00:45:09.880 --> 00:45:13.519
the show. She says, right
now, only one person of the whole
621
00:45:13.559 --> 00:45:17.559
global population is fully working from their
purpose, and that when we get to
622
00:45:17.760 --> 00:45:22.920
three, that human consciousness will be
raised such that peace will actually become possible.
623
00:45:24.000 --> 00:45:28.440
That's beautiful, isn't it? Though
it is. One of my sons
624
00:45:28.480 --> 00:45:31.519
has become quite a popular speaker,
and he recently spoke at an event and
625
00:45:31.559 --> 00:45:36.440
I got a chance to see it, and the theme of his presentation was
626
00:45:36.480 --> 00:45:39.119
what are you willing to risk?
And it really comes back to purpose.
627
00:45:39.199 --> 00:45:43.039
What is it that you care so
much about, that you believe in so
628
00:45:43.159 --> 00:45:47.320
much that you're willing to risk in
order to advance it. And he's done
629
00:45:47.360 --> 00:45:51.840
that in his own life, and
it's really what's created the platform for his
630
00:45:52.000 --> 00:45:57.079
leadership to influence others. You and
I talked about him. What a remarkable
631
00:45:57.119 --> 00:46:00.679
man. Okay, So two more
questions before I have to let you go.
632
00:46:00.920 --> 00:46:04.000
So this next thing that you said
that I think is important for us
633
00:46:04.039 --> 00:46:07.960
to say for ourselves and for our
listeners. You say that position, expertise,
634
00:46:08.000 --> 00:46:12.440
and character are always a work in
progress, and it's that it's critical
635
00:46:12.440 --> 00:46:15.119
that we understand that we're not ever
finished. There's always work to be done.
636
00:46:15.440 --> 00:46:21.440
We can't let success create complacency.
Yeah, because that's really what keeps
637
00:46:21.519 --> 00:46:25.920
us growing, and that's what keeps
life interesting. I lost my father last
638
00:46:27.000 --> 00:46:30.480
August. He was just a couple
of months short of ninety four years old.
639
00:46:30.000 --> 00:46:34.679
And one of the greatest examples that
he set for me is that all
640
00:46:34.719 --> 00:46:39.519
the way up to the last few
days, he was always enthusiastic about becoming
641
00:46:39.519 --> 00:46:45.559
a better person. He was always
enthusiastic about developing his character and really developing
642
00:46:45.559 --> 00:46:50.239
his expertise. Is a little bit
crazy, but he was still he was
643
00:46:50.400 --> 00:46:54.239
an inventor, and he was still
inventing things into his nineties. But he
644
00:46:54.440 --> 00:47:00.119
demonstrated to me the zest of life
and recognizing that we know across the finish
645
00:47:00.199 --> 00:47:06.360
line in this life at best,
one of our greatest choices when we get
646
00:47:06.400 --> 00:47:09.119
to pass the baton to the next
generation, to the next group of leaders.
647
00:47:09.559 --> 00:47:14.159
And in a way, that's really
where our book ends is when David
648
00:47:15.039 --> 00:47:19.280
Emily's mentor gets the opportunity to pass
the baton to her and to say you
649
00:47:19.400 --> 00:47:22.960
go, you can do it.
And by the way, a listener is
650
00:47:23.000 --> 00:47:28.000
just a bit of a cliffhanger.
The ending of the book is so beautiful.
651
00:47:28.199 --> 00:47:30.039
It's just beautiful. Ron I just
appreciate so much, as I told
652
00:47:30.039 --> 00:47:34.519
you before you how you finish the
book. Thank you very much, and
653
00:47:35.280 --> 00:47:39.880
it's still tugs at Stacy's in my
heart every time we read it. Well,
654
00:47:39.920 --> 00:47:43.880
it's wonderful to be moved to tears
and that's what you did for me.
655
00:47:45.119 --> 00:47:47.760
Well, thank you. Else,
you know because of your own work
656
00:47:47.880 --> 00:47:52.519
that we live to create value for
others. So getting that feedback from you,
657
00:47:52.599 --> 00:47:58.119
it's very meaningful. Thank you.
And with here we are at the
658
00:47:58.239 --> 00:48:00.920
end of the show already, Ron, So what would you say in about
659
00:48:01.199 --> 00:48:05.119
twenty seconds, what would you like
to leave our listeners with. Well,
660
00:48:05.119 --> 00:48:07.760
I'd like to encourage them, first
of all, to continue to listen to
661
00:48:07.800 --> 00:48:10.840
your show because you're doing a great
job and you're having some great, great
662
00:48:12.199 --> 00:48:15.440
guests on your show. If they'd
like to look into the book, they
663
00:48:15.440 --> 00:48:20.079
can get at any place that books
are sold. It's available in e books,
664
00:48:20.119 --> 00:48:23.639
it's available on audible. We actually
hired professional actors to record it on
665
00:48:23.719 --> 00:48:30.719
audible, and just encourage them that
the only limits on your potential are the
666
00:48:30.760 --> 00:48:34.400
limits that you may have created yourself, and because you created them, you're
667
00:48:34.400 --> 00:48:37.039
the one who can tear them down. Beautiful way to finish. Now,
668
00:48:37.079 --> 00:48:42.039
if listeners want to find you,
what's the best website to send them to?
669
00:48:42.480 --> 00:48:46.280
They can go to Price Associates dot
com and if they go there,
670
00:48:46.360 --> 00:48:51.320
we have a landing page for growing
Influence where we have some videos and additional
671
00:48:51.360 --> 00:48:57.920
materials as well. So it's Price
Associates dot com. Wonderful, Ron,
672
00:48:58.000 --> 00:49:00.559
thank you so much for being a
guest on my show and Sarah sharing your
673
00:49:00.559 --> 00:49:04.280
beautiful heart, soul and wisdom with
all of us. Thank you, Lise,
674
00:49:04.360 --> 00:49:09.119
it's been great to be with you. Absolutely so if you missed the
675
00:49:09.119 --> 00:49:13.280
show last week, listeners, we
were on the air with Bob Hopkins and
676
00:49:13.320 --> 00:49:19.360
Amit banner Gey talking about their whole
focus on teaching philanthropy to kids and the
677
00:49:19.440 --> 00:49:22.480
impact that has made for both of
their lives, Bob being the instructor and
678
00:49:22.519 --> 00:49:27.840
admit being this student a fantastic conversation. Next week will be on the air
679
00:49:27.880 --> 00:49:31.440
with Sophie McLean talking about her incredible
years long quest to search for meaning and
680
00:49:31.480 --> 00:49:36.599
avoid the tedium of the everyday life. She has been on quite an adventure
681
00:49:36.639 --> 00:49:39.320
and shares a lot of what she's
learned to transform herself into today. See
682
00:49:39.320 --> 00:49:42.519
you there. Remember that work is
at least one third of her life,
683
00:49:42.519 --> 00:49:50.360
so let's work on purpose. We
hope you've enjoyed this week's program, be
684
00:49:50.480 --> 00:49:54.039
sure to tune in to Working on
Purpose, featuring your host, Alice Cortez,
685
00:49:54.320 --> 00:50:00.480
each week on the Voice America Empowerment
Channel. This week find you life's
686
00:50:00.480 --> 00:50:00.880
purpose at work.





















































