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The topics and opinions express in the following show are
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solely those of the hosts and their guests, and not
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What's working on Purpose? Anyway? Each week we ponder the
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answer to this question. People ache for meaning and purpose
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at work, to contribute their talents passionately and know their
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lives really matter. They crave being part of an organization
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that inspires them and helps them grow into realizing their
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highest potential. Business can be such a force for good
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in the world, elevating humanity. In our program, we provide
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guidance and inspiration to help usher in this world we
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all want Working on Purpose. Now, here's your host, doctor
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Elise Cortez.
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Welcome back to the Working on Purpose program, which has
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been brought to with passionate pride since February of twenty fifteen.
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Thanks for Tune eighty and this week. Great to have you.
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I'm your host, doctor Eliscoretes. If we've not met before
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and you don't know me, I'm an organizational psychologist, workforce advisor,
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management consultant, speaker and author, and my team and I
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at gusto Now help equip your organization to best attract, engage,
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and keep today's diverse and discerning workforce. We do so
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in part by teaching you how to activate meeting and
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purpose and inspiration throughout your leadership and culture. And did
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you know that inspiration is good for the bottom line?
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In fact, inspired employees outperform their satisfied peers by a
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factor of two point twenty five to one. You can
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learn more about us and how we can work together
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at gustodashnow dot com or my personal site at Lascortes
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dot com. Before we get into today's program, I am
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thrilled to announce that registration is ongoing for the fabulous
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new conference for women for which I'll serve as the MC.
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It's called Thrive in twenty five and it's a jam
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from bolstering your mindset to your financial acumen, to leadership,
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to incorporating nature and art into your life, to raise
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consciousness and much more. Visit thrive in twenty five dot
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com for more information and to register. Use my promo
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free books and programs I'll be gifting registrants. See you
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there now getting back in today's program we have with
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us for the second time around. We have doctor Christopher
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Wong Michaelson, a philosopher with twenty five years of experience
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advising business leaders, pursuing meaning and providing work with purpose.
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He is the Barbara and David A. Coch Coach Endowed
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Cheer in Business Ethics and Academic director of the Melrose
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and the Toro Company Center for Principal Leadership at the
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University of Saint Thomas and on the Business and Society
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Faculty of NYU's Stern School of Business. Also with us
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back again a second time is doctor Jennifer Toci Coattis,
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who is the Camillia Latino Spinel Endowed Termchair and Professor
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of Management and at Bapst College. She teaches researchers and
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coaches others about what it means to craft a meaningful
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career and appreciate the risk and rewards of work as
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a calling. Today, they have written The Meaning and Purpose
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of Work and Interdisciplinary Framework for Considering what Work is for,
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which will be talking about today. Christopher joins us from
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minne Amplis and Jennifer from Boston. Christopher and jen and
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welcome back to Working on Purpose.
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It's great to be back. Thank you, Elise, so welcome.
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Thank you, Elise.
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This is wonderful, so welcome. And look at this a
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beautiful thing you brought forth. It's just beautiful. You know,
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it's not a lot of pages, but there is a
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lot in here which I really appreciate. So you've packed
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in a lot of really interesting, juicy, yummy information. So
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we're going to dive into it. Would I'd venture to
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say that most of the people that are listening to
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this podcast today probably don't know just how much variance
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and nuance there is to the world and meaning and purpose.
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So we're going to dive in. Okay, so let's do this.
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I would love to open with your perspectives. One of
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you or both of you. Why people do you think
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are so fixated today on meaning and purpose? What's the
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draw and do you think it does stiffer by generations?
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I think it does, But what's your perspective?
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I'll jump in, Oh, go ahead, CHRISTI regin. I was
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gonna say, I'll jump in briefly and then let Christopher
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take it. As you can see, we're both eager to answer.
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I do want to give a shout out Elisa as
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you held up that beautiful book, and I do think
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it's more beautiful, perhaps than like the average book. The
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cover art was done by Christopher's wife, Beth, who is
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a people loved that it reminds us of the sea
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and the sky and just this contemplative you know, color
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and vision, and so that's what we hoped to bring forward.
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So to answer your question, I think that meaning and
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purpose are hopefully always on our minds to some extent,
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but never more so than when we're faced with a crisis.
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And so I think, especially now post pandemic, people are
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still grappling with the pandemic feels sort of near but far,
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and we have a lot of remnants and vestiges of it.
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And I think one of those is people still wondering,
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you know, if the work that they do, which pulls
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them away from anything else they might do with their life,
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maybe pulls them away from loved ones or requires sacrifices
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of various kinds, really is how they want to be
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spending their time. And so I think we all get
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a little more contemplative, a little more intentional when faced
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with crisis, and I just think we still feel those
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traces of the you know, sort of formative impact that
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the pandemic had on us. To your question about generations,
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I think no one feels this more acutely than today's
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youngest generation in the workforce, Generation Z, who really, you know,
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came of age, sort of entered the workforce, grappled directly
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with what the pandemic meant. And so research is showing
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Generation Z, compared to prior generations, values things like having
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a stable job, having financial security. It's sort of like
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they saw how tumultuous things could be and how unpredictable,
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and they're seeking a bedrock. And I think part of
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that because the Millennials were described they're one generation older.
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Generation was described as the purpose generation. But I think
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that what we're seeing is the same holds true for
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Generation Z. They value like a third of Generation Z
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says their number one criterion for work is that they
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feel that it makes a difference in the world, that
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it has a clear meaning and a clear purpose. So
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I just think that's part of that post COVID nature
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that it kind of forces us to ask the big
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questions completely.
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It alludes to there are people who study generations for
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a living, and so there are people who know far
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more about the characteristics of Generation Z versus millennials than
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I do. And I think that I'm out of the
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generational forecasting business because it's so complex, these forces that
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influence their choices. But I can say something about some
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members of Generation Z who I happen to be meeting
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with an hour from now in class. And these are
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students who are actually mostly seniors in college who are
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doing internships. And it's April fifteenth, tax Day, and most
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of my students in this class are actually doing internships
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with tax accounting firms. They's sort of arms and legs
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for the piles and piles of tax returns that they
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have to get through. And I have to say that
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at the beginning of the semester. When my students were
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new in their internships, they were expressing great satisfaction from
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learning a new technique or a new statute and just
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getting from the beginning to the end of a tax form.
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But now that that's old hat, they're wanting more. A
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lot of them are saying, hmm, this was great. I
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learned a lot, But I wonder if a lifetime of
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doing tax returns is enough for me. So in that sense,
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I think the questions of meaning and purpose can be timeless.
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I really appreciate you saying that. Christopher. Also in your
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book this came up. I noticed you said something about
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people saying I want more. And what I've discovered as
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well in my work and what I'm out speaking is
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that what they really oftentimes mean by that is they
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do want more. Meaning that more is very interesting sort
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of as tell. It's a very simple tell. So this
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idea of work, right especially you've been talking about the
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idea of its tax returns and oh my gosh, I
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got my done on Sunday. But work can be, you know,
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at its best, wildly fulfilling and a chance to really
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do meaning for work, and it's worst, it can be
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soul sucking. So let's talk a little bit about what
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it looks like when it's at its best.
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I have an example of when it's at it's worst,
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but hopefully we can transition to when it's at its best.
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For tonight's class, my students read the opening of Adam
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Smith The Wealth of Nations, which famously depicts a pin
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making factory in which it takes eighteen manual steps to
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create a fully fashioned straight pin. So just imagine eighteen
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steps to make this simple little item, and how dull
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each one of those steps must be. So one thing
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that we're going to be talking about is, well, why
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why do we break those tasks into simpler and simpler
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tasks such that they're eighteen of them? And one of
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the reasons is that it's incredibly productive to do so.
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It's far more efficient to work in organizations than to
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work on our own, and so in that sense, what
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makes work at its best meaningful is the ability to
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do much more than we can individually to as the
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saying goes, to be part of something much bigger than ourselves.
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And yet that example shows the risk that work can
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also kind of destin us for doing something much smaller
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than ourselves. So it's really up to the people who
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have the power to assign and divide and distribute work
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to think about how it is assigned and designed and
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distributed to make it more fulfilling.
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I like what you said in the book about how
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work can give meaning and purpose and it can take
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it away. I think that's a really powerful way to
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think about it. Did you want to add anything to that, Jim.
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Well, it's funny. Christopher keeps referencing his class, and so
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I just came from class. He's going to class, and
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I just came from class. One of the things we
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talked about in this class in particular was the concept
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of flow. So this state where you are so fully
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engaged in your mind and body that, for example, you
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lose track of time. And just as Christopher is talking
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about these sort of double edged sword, the students have
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a lot of trouble disentangling trueflow from I had a
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boring job and I zoned out to get through it.
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They're like, is that flow? Because I basically go somewhere
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else in my mind to get through the day. And
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we had to explain how that's like the opposite, you know,
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the opposite of flow. I think the only thing other
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thing I want to So I think flow, a flow
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state could be a work at its best kind of state,
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and then the opposite of that sort of I have
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to numb myself to get through the workday. Is is
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the you know, is work at its worst. But I
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think the other piece that matters a lot is about
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recognition and appreciation. And so I think often we have
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important work in society that we know is important, but
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that too often gets looked down upon or goes unnoticed.
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And so I think that's the other our other side
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of it is that few of us are lucky enough
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to work in both you know, occupations that we feel
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sufficient autonomy, we love it, we're engaged. Maybe we do
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occasionally or often reach a state of flow and that
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are also recognized and appreciated within society.
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Well, that is certainly what I'm out to do, as
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you both know, is out to create more workplaces where
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you can really feel that sense of being fulfilled and
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that this is where I want to be, This is
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where I belong, and I don't want to leave what
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I call destination workplaces. So I'm certainly out to help
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champion more of those experiences because I want people to
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be able to define work as we want to talk
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about next, in a way that really matters to them.
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So let's talk a little bit about definitions of work.
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And I like how you talk about how when people
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do start talking about definitions of work for themselves, that
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it really reveals what they value. So you could situate
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for us what work really means.
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Yeah, we define work as that which is effortful, purposeful,
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and recognized by society. And here I don't mean recognized
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by society like what I was just talking about in
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terms of really valuing and recognizing and appreciating the work
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sort of in its own rights, So not I don't know,
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you know, walking by the street sweeper or the office
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cleaner without you know, thanking and acknowledging their work, which
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is more what I was alluding to in the first answer.
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But I mean, at a very basic level, like we
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would say we consider it work in society, we consider