Great Leaders Can Bring Back Humanity and Connection at Work

In the age of artificial intelligence and robotics pressing for more productivity and efficiency in the workplace, people across the globe are increasingly feeling more disconnected and depressed as a result. The world of work used to be a place where...
In the age of artificial intelligence and robotics pressing for more productivity and efficiency in the workplace, people across the globe are increasingly feeling more disconnected and depressed as a result. The world of work used to be a place where people enjoyed accomplishment, meaningful relationships, and purposeful existence. With the speed at which technology is accelerating across our lives, we all need to become much more mindful about when and how to appropriately use technology and allow its ongoing development. Leaders especially have the opportunity to create and sustain the socially connected workforce that employees crave. The pay off will be a workforce that is more fulfilled, productive, and engaged and less prone to turnout and turnover.
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There are some people that make their
work just another thing they have to do,
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and there are those that make their
work something that they want to do.
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Welcome to Working on Purpose with your
host Elise Cortes. In our program,
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we provide guidance and inspiration from those
people who have found deeper meaning and
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personal connection to their work life.
It's beyond nine to five, it's working
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on purpose. Now Here is your
host, Elise Cortes. Thanks for tuning
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in again this week. I'm your
host, Elise Cortes. Joining you live
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from Dallas, Texas, which is
home base for me. If you've been
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tuning in for a while, you
know this program is dedicated to helping people
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create more meaningful and productive personal and
work lives and equipping leaders insight organizations to
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cultivate meaning and purpose to elicit passion
inspired contribution, innovation, and persevering performance.
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I converse with my guests to draw
on their expertise and share my own
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experience consulting, speaking and developing workforces
across the globe. In these weekly conversations,
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it is my intention that you derive
value you can immediately apply to your
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personal and work lives. So I
invite you to listen in from that vantage
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point, and it is my fervent
hope that you come alive with the possibility
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of living with passion, working on
purpose, and seeing just how big and
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fulfilling your life and work can be. And if you do catch fire,
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as I like to say, I
only want to leave you without a support
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line. Your call to action is
to contact me via email. Might as
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well write it down now. It's
a lease at a leastcoretes dot com.
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Or use the contact me feature on
my website at a leasecoretest dot com to
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message me in that email. Tell
me I can help you. Whether you
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want to join the distribution list to
stay informed of these radio show topics,
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you want to learn something about joining
the catch Fire online inspiration accountability or master
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my community, or you want information
on my purpose driven leadership programs for individuals
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and companies. Back to the program
with us this week is Dan Shaubel,
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a New York Times bestselling author,
partner and research director at Future Workplace,
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and the founder of both Millennial Branding
and work Place Trends dot com. He
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is the best selling author of two
career books, Promote Yourself and Me two
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point zero. Through his companies,
He's conducted dozens of research studies. I
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worked with major company brands, the
names of which you would readily recognize.
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Today we'll be talking about his third
and latest book, Back to Human,
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How Great Leaders Create Connection in the
Age of Isolation. He joined it today
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from New York City. Dan,
welcome back to working on purpose. So
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happy to be here with you again. Yes, you long, I know
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right, We've got to do this
more often. Although I think it's been
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two years. We were saying before
we got on two years ago, and
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you're like, hold on to sec
elise. It takes more time than two
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years to write a book, so
just give me some time. And so
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you did, great, Dan.
I have been really really compelled by what
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you've written this time, as I
was last time. I'm very very interested
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and of course the world of work
and how humans and technology are snuggling up
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together. So what you have written
to me is really important. So I
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want to start if you would you
talk in the book about the dangers of
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technology and the opper. You're a
way forward for humans to more cautiously steward
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how it is that we use it
and embrace it. And what I was
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really also interested in is you talk
and you share the view with other well
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respected experts in technology and artificial intelligence, the likes of which are Steve Wosniak,
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Stephen Hawking, and Elon Musk,
who warned us about where the field
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is going. So let's just start
and talk about Will you open this by
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sharing the nature of the problem between
technology and humanity? And why you wrote
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the book? Yeah? So why
I wrote the book was a few things.
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One is, every book I write
helps people get to the next phase
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of their career. The mission in
life I have is tell people at every
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phase of their career from student to
CEO. So the first book Meet two
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point oer is college your first job. Promote yourself with first job to management.
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And this is a leadership book.
It's a leadership book for especially for
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people of my generation, half of
whom have a manager title and above and
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feel isolated in the workplace. The
second thing is I was interviewed for a
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documentary called The Revel Generation, and
that's what the biggest challenge is for the
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generation, and I talked about income
inequality, global warming, world war,
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student loan debt, and then in
my head, I'm like, huh,
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what's the fact to people on a
daily basis. It's our overuse and misuse
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of technology. It's isolated as manus
more lonely, and there's a loneliness epidemic.
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I interviewed the former US surgeon generally
said that not only is are a
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loneliness epidemic, but lowliness has the
same health risk and reduction of life spaceed
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s booking fifteen segrets to day.
So it's a big deal. It's especially
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a big deal based on the researcher
it did for the book for introverts and
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men and young people, And there's
a whole study of twenty thousand Americans by
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Signa that found that not only half
of Americans lonely and forty percent lacked meaningful
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relationships, but younger people are more
lonely than even senior citizens. And to
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me, that is even more of
a purpose of why I should write this
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book now and meets you point o
as the height of the web two point
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zero movement about how to use the
social media to build your personal brand and
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achieve career success. And I think
we're going all the way back back to
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human and thinking more about how do
we use technology the right way to foster
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more human relationships and not let it
isolate us. So we have a commonality
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there in the sense that I'm trying
to help wake up people to the beauty,
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the possibility, the passion, the
inspiration of their lives and their work.
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And we're heading towards some more directions, but maybe from different angles.
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So I really really appreciate what you're
doing. And another thing that I think
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is really compelling is I'm very interested
in the intersection of artificial intelligence, robotics
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and the human aspect of the workforce. And in your book, you've talked
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about a couple of examples of how
some well known companies are employing technology over
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people. Will you share a couple
of those. Yeah, it's actually becoming
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more and more common. I mean
a recent example is Walmart. Walmart now
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they have robots to clean all the
floors, and a person used to do
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that, janitor they call it.
And then now I was just in Seattle
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at the airport in McDonald's they have
robo cashiers. So I was looking at
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that McDonald's. They're like, oh
my god, fifty percent of people are
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using a robot, and fifty percent
of people are actually going to a person.
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And I think this is going to
change. I think what happens is
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all change happens incrementally, so we
adjust to things that might be uncomfortable at
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first, but then become more common, more apparent, maybe even more efficient.
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So then we adopt those new ways. And in this way I'm saying
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is people are getting used to these
new technologies and then eventually they'll take them
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for granted. And that's why there'll
be a lot of driverless cars and it
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will be so common that if you
see a driverless car, it's good.
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It's just everyone's going to happen,
so it won't be a big deal,
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be scary. The percentage of driverless
cars that get into car accidents will decline
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every year, and it'll just be
part of our culture. And I think
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that's something that we have to think
about because as the technology becomes more fa
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sophisticated and it learns and gets better, we need to understand our role as
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humans in this new technological landscape.
Yeah, along those lines, Dan,
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one of the things that you said
that was really compelling to me. I
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tend to be an optimist in life, right, so I'm always looking I
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want to spread pixie dust about the
world and make things better and uplift people,
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etc. And so I've had this
probably very naive notion that artificial intelligence
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and robotics will allow humans to work
at a higher level, call forth some
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of their higher level skills, and
therefore will help develop them. However,
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one of the things that you say
in the book, if I had it
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right, and you correct if I'm
wrong, is that if we're not really
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careful and don't start really taking a
more proactive role at the wheel here,
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that there are some that say that
those technologies will then be driving us.
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I think there's a huge possibility.
I mean, there's so many conflicting reports.
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Some reports say that we'll have more
jobs gain than loss. Some say
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we'll have more loss than gained.
Some say technology will have a net neutral
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impact on the labor force and economy. So it's hard to know exactly what's
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going to happen, but there is
one thing for sure. Humans and machines
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will be working alongside each other,
and so people who understand how to best
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use the machines to eliminate the routine
task that they don't even want to do
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are going to have a big advantage. I think what's even more fascinating that
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I'm thinking about now is all these
hard skills that are commanding huge salaries,
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so like programming and engineering, data
science, They're going to start to become
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irrelevant in the future, and I
think all the robots will be doing all
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the hard skills, and then all
humans are left with having to use their
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soft skills to embrace their humanity to
stay relevant. So to me, you
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know, in today's world, we
might view hard skills as being so important
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and being worth you know, hundreds
of thousands of dollars in salary. But
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there's a reason why Google's starting to
hire more liber arts majors. There's a
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reason why the amount of jobs that
require soft skills are increasing while the amount
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of time people are spending doing more
mathematical related task is declining. It's because
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the machines are doing the hard stuff, the hard skills, whereas humans need
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to embrace the humanity and the soft
skills, such as in terms of what
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I found for the last book where
you interviewed me, promote yourself, the
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ability to communicate, teamwork, having
a positive attitude, prioritizing work and task,
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project management, and most of all, creativity. I mean robots aren't
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very creative, but humans are,
and so think about what differentiates you from
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robots and then double down on that. I really appreciate that, in part
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because most of my skills are in
the SAFTA skill realm, Dan, So
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thank you for that. That's a
little encouraging. I've got something going for
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me. But I obviously I do
really embrace that part, and I love
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how you have really enveloped all of
that into the notion of humanity. Coming
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back to humanity and along those lines. This is a big part of what
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I'm up to is helping people find
fulfillment. And you have a part of
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your book there where you talk about
fulfillment and you detail five characteristics of it.
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Will you talk about each one of
those briefly? Yeah. Fulfillment is
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a really really important part of this
book because a lot of people don't know
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what it means, and it means
something different to various people. And also
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because I say that we should focus
on our own fulfillment before we even try
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and help other people. We can
be a role model to other people if
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we're healthy, if we know where
we're going, if we have a sense
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of direction and purpose and passion.
But if we don't. We lack that,
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then it's really hard to take yourself
and actually support other people because in
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the back of your head you're still
trying to solve your own problems. And
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along those lines, just taking in
the conversation a little bit further from what
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we said in the last point,
and then that's the last question just talked
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about. Is you know this idea
of what do we do as human beings
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to really be able to compete in
the world and frankly against technology, And
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you've already alluded to it, but
the best defense we have is to really
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develop those soft skills, the leadership, to teamwork and the social skills,
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et cetera. But the part that
I found most interesting that you wrote about
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was in order to develop strong work
relationships because that's how business is done.
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That is the differentiator, that's where
humans show up. Can you say more
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about that? Yeah, robot's not
going to close a million dollar sales deal,
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right, So like people sell to
other people, people buy from other
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people, They're not buying from machines. And so I think that skill in
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its south is only going to become
more relevant and potentially rare. I mean,
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I think what's fascinating to me is
that technology has hurt our soft skills.
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Yet we need our soft skills in
order to live and thrive and stay
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relevant in a world constantly being used, where people are constantly using technology.
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And to that end, one of
the other things that you've said that was
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kind of interesting, and I know
that this is a little bit unusual how
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I'm going to go about this question, but you talk in the first chapter
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of your book about how technology is
feeling the loneliness, like you said before,
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and that social media isolates this even
more. And what I found interesting
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about that, Dan, is that
for me, social media has been a
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conduit to making some really fantastic connections. A lot of my radio show guests
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come from being on the radio or
come from social media. And now,
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mind you, the difference is I've
sourced them on social media and then they
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come on the radio and then we
have this rich conversation, which I certainly
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is connecting and enriching. But would
you say more about how social media specifically
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isolates us. Yeah, Well,
first off, what you're doing is the
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main message in the book, which
is led technology and use technology as a
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bridge to human connection. Don't let
it be a barrier. You're using the
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technology the right way. You're using
it to find and make initial connections with
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people, but then you're taking it
into a more personal world like a radio
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show or in my case, you
know, the first third of my career
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was all about personal branding, connecting
with people online, and then meeting these
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people in person at coffee shops for
lunch networking events. So I think that's
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really what I'm trying to get across
here is the technology can be good if
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used the right way and the way. I indiviate one hundred top young leaders
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for the book, and they said
that technology is a double ed sword.
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It can be good, bad,
or bad depending on how, when and
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where you use it. So if
you use it in order to be more
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human and connect with people in physical
locations or even on the phone through video
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conferencing, that to me can be
very effective. But if you're hiding behind
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the technology, if you think it's
going to solve all your problems, it's
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actually going to create more problems.
And technology has deceived us. It's made
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us think that we can multitask when
that's not possible. Our brains are just
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switching between tasks. It's made us
think that we're ultra productive, but many
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times it can be very distracting.
You're trying to do a project and you
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get notifications and you hear the buzz
or you see written notification on your phone.
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You know, we think that we
have a lot of friends. We
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have a great abundance of friends.
Yet and someone with an average of one
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hundred and fifty Facebook friends only as
four they can rely on the time of
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an emotional crisis. So it's deceived
us and to think we have an abundance,
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that we're hyper productive and that we're
actually getting points across when we can
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create a lot of confusion if we're
just using technology and not picking up the
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phone or meeting with us on the
old fashioned skills. Here here, all
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right, Dan, let's grub our
first break. I'm your host. Alice
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Cortez went on the Year with Dan
Schabel is a New York Times bestselling author,
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partner and research director at Future Workplace, and the founder of both Millennial
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Branding and Workplace Trends dot com.
He's the best selling author of two career
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books, Promote Yourself and Me two
point zero. Through his companies, he's
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conducted dozens of research studies and worked
with major brands, and has dedicated himself
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to helping his millennial generation navigate the
full gamut of their careers. He joins
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us today from New York City.
We've been talking about some of the dilemmas
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of technology and how it creates loneliness
and isolation and people. After the break,
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we're going to talk about creating connection. Stay with us, we'll be
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right back. Alis Cortez is a
speaker and engagement and development catalyst. She
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designs and delivers professional development, leadership
and engagement workshops and can bring her expertise
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to your organization. She will help
ignite meaningful development within your workforce that will
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increase employee engagement, performance and retention. To learn more or to invite Elise
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to speak to your organization, please
visit her at www dot elisecortes dot com.
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00:16:11.200 --> 00:16:15.639
She would welcome the opportunity to help
get your employees working on purpose.
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00:16:22.879 --> 00:16:26.879
This is working on Purpose with Elise
Cortes. To reach our program today,
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send an email to a lease Alise
at elisecortes dot com. Now back to
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working on purpose. If you're just
joining us, My guest is Dan Schabel.
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He is a New York Times bestselling
author, partner and research director at
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Future Workplace, and the founder at
Booth Millennial Branding and Workplace Trends dot com.
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He's the best selling author of true
career books, Promote Yourself and Me
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two point zero and most recently,
Back to Human How Great Leaders Create connection
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in the Age of Isolation. I'm
your host, Elise Cortes. Okay,
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Dan, So for this next part
of the conversation, I wanted to gear
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it toward the creating some connections.
Here we've been talking about how technology isolates
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us, makes us lonely, et
cetera. So You've got a chapter that,
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of course I'm intrigued with. It's
on shared learning within organizations, and
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I'm especially interested in how companies can
sustain a shared learning culture. So it
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seems like more learning is done through
technology these days. So first, what
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do you mean by shared learning and
what's the goal in these organizations for that.
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What's really fascinating is, out of
all the chapters, this is the
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one that has become the most popular. Yet to me, it's the most
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obvious because I'm practicing what I preach
every single day. Every morning I wake
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up and I spend about a half
hour to an hour answering this one question,
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what's going on in my world?
Actually, my company workplace Trends dot
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Com came from that. It's you
know, it's a dashboard of research and
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trends for HR executives. For me
personally, by creating the habit of reading
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as much as I can early in
the morning, every single client call,
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every event, everything I work on
is going to be relevant because I'm already
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seizing the morning to figure out what's
going on, so I can therefore share
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that with other people through presentations,
through books, through articles, through phone
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calls. It's so so valuable.
And in today's world, the average relevancy
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of a learned skill is only five
years, So in order to keep up
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with the speed of business, we
have to rely on each other and train
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and support each other's individual learning and
development. To me, that is essential,
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and we need to create a shared
learning culture where leaders and their teams
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are learning something and automatically sharing that
without even thinking, creating a habit so
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that people can learn and stay relevant
together. Because the skills gap in America
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is about seven point one million unfilled
jobs, and a lot of the jobs
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of the past have been automated future
ones will continue to be taken out or
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removed from the economy. So it
really is going to take all of us
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working together in order to stay relevant. And as a result of that,
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companies will grow and will be able
to continue to stay employed. And in
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terms of us sustaining a shared learning
culture, it's about hiring the right people
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in the first place, hiring people
who collaborate, Evaluating them based on the
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projects they've worked with on the past, how great they are to work with,
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based on the stories they tell,
how they've added value to their team
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in the past, where they get
their knowledge from, how likely they are
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to have shared this knowledge with other
people, how other people have benefited from
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what they've learned. So I think
that the best way to learn and develop
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is to teach someone something new,
like for instance, Google has the gt
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G program where Googlers teach other Googlers
some sort of their expertise, something that
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they know, and they're not getting
paid to do that. They just like
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doing it, and therefore the culture
is able to sustain a culture of learning
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because people are naturally volunteering to support
their teammates. Ooh, that just makes
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me happy. Dan Googlers, by
the way, is I never heard that
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term. I don't know why,
but Googlers makes sense. But the idea
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that their people are always teaching someone
else what they know and sharing, I
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think that's just great and very very
enriching. And along those lines, you
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talked about how people work and how
they collaborate and such. I want to
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there's two really intriguing things that you
talk about in your book, and one
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is about hiring for personality along those
lines, and you note how such CEOs
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as Robert Chavez of hermes Us,
Elon Musk of Tesla and SpaceX, and
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Coward Schultz of Starbucks all make this
a practice. So how does a focus
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on hiring for personalities for organizations in
the stage of technology alliance? And is
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it related to what you were saying
before about collaboration, et cetera. You
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know, it's a lot of what
you've talked about. It's higher for personality
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trained for skis. I think you
want to be able to get along with
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these people you're hiring because you're spending
a third of your lives working and so
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if you're spending so much time with
your colleagues, if you love what you
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do, and find purpose behind it. But you're in a toxic, toxic
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atmosphere and you're hiring people who you
know are hateful or trying to sabotage other
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people or spreading rumors. It's just
not going to be sustainable for you.
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And no matter how much you love
your job, the people you work with
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are more important than the work you
actually do. And that's what I've discovered
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throughout the research from this book.
And so I think that everyone needs to
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create a diverse culture, and part
of that is hiring people who come from
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different backgrounds, who might look different
than you, but at the same time
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those who you know you can get
along with. And so it's a careful
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balance between both cultural fit versus diverse
ideas that is going to allow you to
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hire people who will be success asful, be fun to work with, but
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also challenge your opinions and beliefs so
you come up with better solutions to problems.
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You're reminding me, Dan, I
have actually witnessed. I was brought
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in to do a high level leadership
team development some work with an organization and
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it was because really the guy at
the top was just impossible to work with.
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He was the most gifted technologist hands
down, but he was impossible to
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work with and finally he blew up
himself. By the way, it's not
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literally, but he got himself out
of the job there because of one of
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his activities or antics. But you're
really illustrating the importance of personality over skill
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in that case, exactly because you
can learn. Most learning comes from on
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the job training. And that's why
I think the future and everything that was
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talking about at this year Shareham conference
was that it's all about experiential learning.
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Now. You could read one hundred
books perform poorly on the job, right,
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as much as I love reading well
along, when you've talked about it
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before about collaboration, I want to
hear more about what companies are doing well
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to help employees collaborate well, especially
if it's if it's meaningful to talk about
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using technology. Yeah, I mean
the biggest technology that people are using in
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corporate America now is slack. Right, So you know, IBM and all
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these companies are using these type of
tools and some of their own tools too,
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But the way they're using it is
not just only using Slack, but
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combining that with other ways of communicating
like video conferencing, in person meetings,
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virtual meetings. So I think that
you can use some of these tools in
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combination with other things depending on what
you're trying to achieve. So, like
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everything else in business and in life, it's figure out what you want to
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achieve and then match the right communication
tool to that. So, for instance,
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if you want to remind a colleague
of a meeting that's starting in ten
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minutes, a text message makes sense. If you get into a fight with
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your colleague, a text message does
not make sense and can make things worse.
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It's as simple as that. We
have to be more conscious of how
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we're using these tools. And if
we think that, you know, email
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is going to be the saving grace, that it's going to get all the
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work done for us, and that
you know, that's how all these companies
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operate, it's a big mistake.
And what we found in the study we
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did with Virgin Pulse of over two
thousand employees and managers is that email is
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the biggest thing that gets in the
way of human interaction at work. Yet
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one face to face interaction is more
successful than thirty four emails. Exchange back
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and forth, no doubt. I
think what some of these companies are doing
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is realizing that yes, we need
FaceTime. We need to you know,
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fly in salespeople from around the world
to go meet with each other at least
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once a year, right, so
they get a sense of culture, they
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see that the CEOs invested in them, and if that doesn't exist, then
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the company's just gonna flop. Like
you're not gonna be able to sustain a
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culture and have retention if people aren't
seeing and hearing from each other for a
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long period of time. Well,
and related to that is really right those
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relationships and help people communicate, et
cetera. And you have a section where
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you talk about how companies can help
promote diverse ideas and organizations and make it
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safe for their employees to do that. And it's a quick side note.
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I've just finished reading Creativity, Inc. By Ed capmull. I think it
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is he's the president. I think
of Pixar and his He's got a big
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message in there about you know,
really being vigil about about culture to make
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sure that people are not moving to
fear, keeping it safe. So how
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are you suggesting that we that companies
make it safe to promote diverse ideas.
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Yeah, so I look at what
Google did with Google Google's project Aristotle,
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where they were looking at what makes
for the highest performing teams, and they
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found that it's psychological safety, you
know, being able to share ideas without
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any repercussions, you know, not
being penalized for coming up with an idea
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no matter who you are. And
when you're able to do that, people
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feel safe, they feel a sense
of belonging, they're more likely to share,
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and you're going to get better ideas
that will lead to new innovations and
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companies. Every company in a sense
is becoming a technology company. So if
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you're not enabling people to share ideas
and have a chance at having their voice
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heard, you're doing a lot of
damage and you're doing your company a disservice.
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Well, and to that end,
I've done a lot of work in
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my time and I still do a
lot of work with employee engagement, assessing
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it and of course trying to increase
it and develop it. And certainly if
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people feel like their ideas are being
heard, that is going to improve employee
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engagement. And you talk about you
have a section there about employee engagement,
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and you also talk about spreading more
happiness. What do you mean by that.
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Yeah. So there's for employee engagement
factors in the book purpose, trust,
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happiness and purpose, trust happiness,
God and belonging and belonging. Yeah,
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so you got to read the board
to get the last one, Dan,
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That's how you got to say that. Okay, Yeah, so you
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need all those working together because that's
going to create a great workplace culture where
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people can thrive and people are excited
to go to work every single day.
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If people don't trust their leader,
they're just not going to be as effective.
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If you know, if you people
don't feel like they belong and they
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can share who they are and bring
their full self to work, that's going
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to be a problem. Uh.
You know, if there's no sense of
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purpose, if they're getting up every
single day and they're just doing what they
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did yesterday, eventually they're going to
burn out. And if they're not happy,
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if they're not you know, doing
what they love and feeling a sense
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of I don't know, just gratefulness, but just you know, a sense
385
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that they're fulfilled and happy in what
they're doing, it's just not going to
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stay very long. They're not going
to stay very long because there's other options
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out there and the best way to
hold on to people is to create the
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right culture. And you know,
my top clients, what they do is
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they create a family culture where you
feel like you're part of a family and
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that people are willing to take care
of you and support your your needs because
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everyone's needs are different and those can
shift through the human life cycle. So
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it's just recognized that we're all human
and to support people where they are and
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serve them well regardless of where they
are in their career in life. You
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know, you talked about people leaving. They're they've got other options. One
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of the things that I notice is
that a couple of things. One,
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the Galip Organization says that only fifteen
the global work rate force is fully enthusiastic
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about going to work every day,
So there's a lot of people that are
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really not now Here in the United
States, it's a little bit harder than
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that. I think it's closer to
forty as they say. But still,
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I know, in my work,
Dan, I'm constantly seeing people or who
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are at work. You know,
the lights are on, but nobody's home,
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00:29:18.720 --> 00:29:21.559
so they're there, they're present,
but they're really not there. They're
403
00:29:21.559 --> 00:29:25.559
not giving there. They've kept the
job, but they're not plugging themselves in,
404
00:29:25.759 --> 00:29:29.200
and I think that's even worse than
leaving well. And it has to
405
00:29:29.240 --> 00:29:33.880
do with burnout too. People are
working longer hours and they're not compensated for
406
00:29:33.960 --> 00:29:40.039
that productivity increase, and therefore they're
getting burned out and half of all attrition
407
00:29:40.160 --> 00:29:42.200
is due to burnout. So we
have a huge burnout crisis in America right
408
00:29:42.240 --> 00:29:47.799
now. I've been studying it.
Over seventy percent of employees don't have enough
409
00:29:47.799 --> 00:29:52.880
time to do personal related tasks because
what technology has done is it's a lot
410
00:29:52.880 --> 00:29:56.640
of to have more flexibility, which
people like. The downside is, not
411
00:29:56.680 --> 00:30:00.680
only does it make it more isolated
than low if we're overusing it and working
412
00:30:00.680 --> 00:30:07.279
from home and not getting human contact, but because we can access texts and
413
00:30:07.400 --> 00:30:11.000
emails and work wherever we are,
we're always kind of working. And there's
414
00:30:11.000 --> 00:30:17.000
a big shift in corporations that's pretty
scary is they're doing unlimited vacation days,
415
00:30:17.400 --> 00:30:21.799
which means people take fewer days because
there's a guilt feeling and if they get
416
00:30:21.880 --> 00:30:26.279
laid off, they can't cash in
on paid holidays or paid vacation. So
417
00:30:26.359 --> 00:30:33.160
it's actually it's not very authentic.
What's happening, but overall, people are
418
00:30:33.599 --> 00:30:40.000
not getting enough time to recuperate,
so productivity potentially could decline as a result.
419
00:30:41.839 --> 00:30:44.400
Yeah. I certainly see in the
work that I do as a management
420
00:30:44.480 --> 00:30:47.240
consultant, Dan, I go into
a lot different companies and there is that
421
00:30:47.319 --> 00:30:51.559
sense of what else. I don't
want to say this in such a negative
422
00:30:51.559 --> 00:30:53.440
way, but this is just really
how it lands for me, as what
423
00:30:53.559 --> 00:30:56.799
else can we get these people to
ring out in their jobs in a day?
424
00:30:56.799 --> 00:31:00.759
And it's just really it is.
It's a really really intense place and
425
00:31:00.759 --> 00:31:04.160
the burnout thing is really real.
And people that are like, well,
426
00:31:04.160 --> 00:31:07.799
I don't even even have time for
laundry and groceries at least, Why do
427
00:31:07.799 --> 00:31:11.440
you want me to work on purpose? I mean, who's got time for
428
00:31:11.480 --> 00:31:12.400
that? And I'm like, well, I mean think of what's happening at
429
00:31:12.440 --> 00:31:15.640
Google too. They have the twenty
percent rule where people can spend twenty percent
430
00:31:15.640 --> 00:31:19.160
of their time doing work that's not
related to their job description. But no
431
00:31:19.200 --> 00:31:23.839
one's able to do that because they're
too busy workingh Wow, that's so sad.
432
00:31:25.880 --> 00:31:27.160
Oh And on that note, let's
grab a quick break. We're going
433
00:31:27.200 --> 00:31:30.519
need a break for that, Dan
to digest that I'm your host, Alice
434
00:31:30.599 --> 00:31:33.000
Cortez. We are in the air
with Dan Schaubel. He is a New
435
00:31:33.039 --> 00:31:37.920
York Times bestselling author, partner research
director at Future Workplace, and the founder
436
00:31:38.000 --> 00:31:41.839
of both Millennial Branding and Workplace Trends
dot com. He's the best selling author
437
00:31:41.839 --> 00:31:45.319
of two career books, Promote Yourself
and Me two point zero. Through his
438
00:31:45.400 --> 00:31:48.720
companies, he's conducted dozens of research
studies and work with major brands, and
439
00:31:48.799 --> 00:31:52.880
is dedicating himself to helping his millennial
generation navigate the full gamut of their careers.
440
00:31:53.200 --> 00:31:56.799
He joins you today from New York
City. After the break, we're
441
00:31:56.799 --> 00:32:00.519
going to get more into the organizational
component. Stay with us right back.
442
00:32:13.799 --> 00:32:19.039
Alise Cortes is a speaker and engagement
and development catalyst. She designs and delivers
443
00:32:19.079 --> 00:32:23.799
professional development, leadership and engagement workshops
and can bring her expertise to your organization.
444
00:32:24.079 --> 00:32:30.079
She will help ignite meaningful development within
your workforce that will increase employee engagement,
445
00:32:30.200 --> 00:32:34.160
performance and retention. To learn more
or to invite Elise to speak to
446
00:32:34.240 --> 00:32:38.920
your organization, please visit her at
www dot Elisecortes dot com. She would
447
00:32:39.000 --> 00:32:51.359
welcome the opportunity to help get your
employees working on Purpose. This is working
448
00:32:51.400 --> 00:32:55.240
on Purpose with Elise Cortes. To
reach our program today, send an email
449
00:32:55.279 --> 00:33:02.240
to a Lease Alise at a Lasecortes
dot com. Now back to working on
450
00:33:02.319 --> 00:33:07.200
Purpose. If you're just tuning in, my guess he's Dan Shaubel. He
451
00:33:07.319 --> 00:33:10.759
is the New York Times bestselling author, partner and research director at Future Workplace,
452
00:33:10.960 --> 00:33:15.640
and the founder of both Millennial Branding
and Workplace Trends dot com. He's
453
00:33:15.680 --> 00:33:19.599
the best selling author of true career
books Promote Yourself and Me two point zero
454
00:33:19.680 --> 00:33:22.359
and most recently, Back to Human
How great leaders create connection in the age
455
00:33:22.359 --> 00:33:27.200
of my isolation. I'm your host
at Last Cortes. Okay, Dan,
456
00:33:27.279 --> 00:33:30.079
So for this last segment here,
I wanted to focus on how we can
457
00:33:30.319 --> 00:33:37.680
really help organizations build that organizational connection
piece. And there's a section on connecting
458
00:33:37.720 --> 00:33:39.599
purpose to the work. Since this
is of course my focus, that's when
459
00:33:39.640 --> 00:33:44.160
I was riveted on and you talk
about three tips to do that. One
460
00:33:44.240 --> 00:33:46.359
is to bring in a customer who
has been personally affected by the team's works
461
00:33:46.359 --> 00:33:50.319
so the employees can hear and see
the impact of their efforts. I love
462
00:33:50.400 --> 00:33:52.799
this idea and I've seen it done
in action. Do you have an example
463
00:33:52.839 --> 00:33:57.799
of a company that uses this practice
especially, Well, yeah, they did
464
00:33:57.839 --> 00:34:00.559
it when I was at EMC Corporation
right now out of school. So they
465
00:34:00.559 --> 00:34:05.799
would bring it in not just for
the sales team, they would bring it
466
00:34:05.799 --> 00:34:09.440
in for the PR team, just
because we were pitching stories to the media
467
00:34:09.760 --> 00:34:15.159
and we needed examples from customers about
what they were going through how EMC helped
468
00:34:15.159 --> 00:34:17.800
solve their problem. So I thought
that was very effective. You know,
469
00:34:17.840 --> 00:34:22.840
if you're going to it's easier to
sell something if you've seen the solution in
470
00:34:22.920 --> 00:34:28.599
practice. Yeah. And I remember
when I was doing my PhD program and
471
00:34:28.639 --> 00:34:31.039
doing that research. I love research
too, certainly not do at the level
472
00:34:31.039 --> 00:34:34.679
that you do, but to me, it's a very important part of life
473
00:34:34.679 --> 00:34:37.880
and work. And I remember once
talking to a CIO of a very well
474
00:34:37.920 --> 00:34:43.199
known organization in the food industry and
he said he was all about how people
475
00:34:43.199 --> 00:34:46.760
will connect to the heartbeat of the
customer. And I'll forget that phrase,
476
00:34:46.800 --> 00:34:51.679
and then I matt back over now
to some work. I was doing a
477
00:34:51.719 --> 00:34:55.800
cultural survey for a large healthcare system. Almost every one of the employees that
478
00:34:55.800 --> 00:35:01.199
I interviewed dan could talk about how
their work made its way and supported and
479
00:35:01.320 --> 00:35:06.360
touched the actual patient. I was
amazed by that. Oh my god,
480
00:35:06.360 --> 00:35:08.519
it's so important. You know,
every single day I believe in purpose more
481
00:35:08.559 --> 00:35:12.559
and more. It's like, why
are you getting up in the morning?
482
00:35:13.159 --> 00:35:15.760
You know. I think we're all
we all should be servants, right,
483
00:35:15.800 --> 00:35:20.440
we should all serve other people,
because that's what life's all about. It's
484
00:35:20.440 --> 00:35:22.559
about adding value to other people's lives, whether it's a family, friends,
485
00:35:22.599 --> 00:35:28.239
co workers, and leaders, CEOs, customers, partners. There's so many
486
00:35:28.320 --> 00:35:31.880
stakeholders, are so many people we
could touch, and I think that it's
487
00:35:32.000 --> 00:35:37.920
really important for leaders to communicate how
the work that an employee does impacts other
488
00:35:38.000 --> 00:35:42.920
stakeholders. And when you do that, there is a sense of purpose that
489
00:35:43.000 --> 00:35:46.719
you get and it makes you more
productive and excited to go to work every
490
00:35:46.760 --> 00:35:50.320
single day. And that's what that's
what works all about, or should be
491
00:35:51.079 --> 00:35:52.519
well, and that goes back I
think Dante. One of the things you
492
00:35:52.599 --> 00:35:58.159
talk about is if you know,
getting getting even better at communication with people
493
00:35:58.440 --> 00:36:01.000
and as a soft skill, and
so to your point of if a leader
494
00:36:01.119 --> 00:36:06.440
can actually articulate to someone, Wow, Dan, if you know you did
495
00:36:06.440 --> 00:36:09.079
this, do you recognize that by
doing what you did you actually save the
496
00:36:09.079 --> 00:36:13.239
life of this patient or whatever it
might be. Right, So sometimes it
497
00:36:13.280 --> 00:36:19.079
takes it takes presencing or communicating what's
what's the why behind that that maybe the
498
00:36:19.159 --> 00:36:25.800
individual can't see for himself or herself. That's so powerful exactly because not everyone
499
00:36:25.840 --> 00:36:30.119
realizes it, and not everyone sees
the bigger picture. But a leader should
500
00:36:30.119 --> 00:36:34.320
see the bigger picture. That's part
of the job. And so if you
501
00:36:34.360 --> 00:36:37.639
can communicate it, if you can
remind people, if you can compliment people
502
00:36:38.079 --> 00:36:43.960
and should give recognition, I think
it can be really powerful. And you
503
00:36:44.000 --> 00:36:49.199
know, in many ways, a
compliment or explaining people what their what their
504
00:36:49.239 --> 00:36:52.199
purpose is and how they can support
others, and you know, the value
505
00:36:52.199 --> 00:36:58.039
of their work can just be as
valuable as money in a cash bonus,
506
00:36:58.519 --> 00:37:00.960
no doubt, no doubt about that. And along those lines, one of
507
00:37:01.039 --> 00:37:05.719
the other tips that you had about
connecting purpose to the work that I thought
508
00:37:05.760 --> 00:37:08.360
was interesting and I don't know that
I've seen many organizations do this well,
509
00:37:08.400 --> 00:37:13.519
but having employees share accomplishments and the
sense of purpose they feel when they come
510
00:37:13.559 --> 00:37:19.280
to work sharing accomplishments, that's so
interesting to me. I know it sounds
511
00:37:19.280 --> 00:37:22.360
really basic, but I don't know
that I can think of a company that
512
00:37:22.480 --> 00:37:24.519
does that or has that part of
our culture. Is there an example or
513
00:37:24.800 --> 00:37:31.199
can you say more about that one? Yeah, I think it's more common
514
00:37:31.239 --> 00:37:35.519
you think, but it's just not
talked about. You know, a lot
515
00:37:35.519 --> 00:37:39.559
of people share their accomplishments and meetings
or even in my team every Monday we're
516
00:37:39.559 --> 00:37:45.440
talking about accomplishments and then we're talking
about challenges after we share accomplishments to get
517
00:37:45.440 --> 00:37:50.280
people excited but also show that we
can always improve and become better and that
518
00:37:50.360 --> 00:37:55.199
there's more ahead. M But I
think starting with accomplishments, there's energy in
519
00:37:55.239 --> 00:38:00.880
that, right, and that there's
something about being human where pomplishments and achievement
520
00:38:00.920 --> 00:38:02.679
are important to us. And I
think that's a great way to start a
521
00:38:02.679 --> 00:38:07.679
meeting. I just again, I
can't think of TOI many that I say
522
00:38:07.679 --> 00:38:09.559
that that's baked into their culture,
so it must be more prevalent than I
523
00:38:09.559 --> 00:38:15.119
think, which makes me happy.
That's good, all right. So the
524
00:38:15.119 --> 00:38:17.280
next thing Dan, I wanted to
talk about, and this is I think
525
00:38:17.280 --> 00:38:22.119
this is really really important. You
have a section there about leading with empathy,
526
00:38:22.679 --> 00:38:25.800
and I think emotional intelligence is so
important and I think it's getting more
527
00:38:25.920 --> 00:38:30.440
important press, but there's still a
lot of work to do. Why do
528
00:38:30.519 --> 00:38:35.559
you say leaders need to lead with
empathy. It helps you make better strategic
529
00:38:35.639 --> 00:38:38.679
choices because you understand where your teammates
want and your customers want, so you
530
00:38:38.679 --> 00:38:45.800
can best provide value to them and
support them. Helps you resolve conflicts because
531
00:38:45.800 --> 00:38:49.280
you're seeing where other people are coming
from and what their challenges are, so
532
00:38:49.320 --> 00:38:52.000
you can meet them at where they
are and help them solve their needs and
533
00:38:52.280 --> 00:38:58.559
support them. And I think at
the end of the day, people have
534
00:38:58.639 --> 00:39:01.440
things happening in their lives. Their
parent dies, their kid gets expelled from
535
00:39:01.480 --> 00:39:06.960
school, they have a mental illness, and so we just have to embrace
536
00:39:07.039 --> 00:39:13.159
people as humans, not just as
workers, and ensure that they're able to
537
00:39:13.159 --> 00:39:19.320
get the necessary space they need in
order to relax, get their head straight,
538
00:39:19.840 --> 00:39:24.559
and then come back to work fully
functional, ready to do a great
539
00:39:24.639 --> 00:39:28.239
job. I don't know if you
can answer this or not, Dan,
540
00:39:28.239 --> 00:39:30.599
I don't know if it's part of
your in your purview or not. We
541
00:39:30.679 --> 00:39:34.039
all, I think many of us
get the idea that empathy is important,
542
00:39:34.119 --> 00:39:36.679
but some of us might be wondering, well, how in the world can
543
00:39:36.679 --> 00:39:39.280
we develop it? Do you have
any insight into that. You know what,
544
00:39:39.400 --> 00:39:45.239
I don't know if it can be
developed, but I think it's a
545
00:39:45.280 --> 00:39:47.880
skill that naturally happens. You know, you know, if somebody you know
546
00:39:49.079 --> 00:39:52.280
dies, if something bad happens in
your life, I think that's the time
547
00:39:52.320 --> 00:39:57.679
in which you start to develop something
because those feelings come out and are surfaced,
548
00:39:58.239 --> 00:40:01.679
and it makes you rethink aspects of
your life in a positive way,
549
00:40:02.039 --> 00:40:08.519
even though you just faced some trauma. M not that Okay, Well,
550
00:40:09.159 --> 00:40:12.440
this is related, I think to
the empathy piece. So you've got a
551
00:40:12.440 --> 00:40:16.559
section there about improving employee experiences and
you talk about five rules you say companies
552
00:40:16.639 --> 00:40:22.119
need to consider about employee experience.
What are they? Yeah, I think
553
00:40:22.159 --> 00:40:27.639
that rule number one is being consistent
with how you treat your employees. Don't
554
00:40:27.719 --> 00:40:30.599
pick favorites, you know, have
some sort of balance. The second thing
555
00:40:30.679 --> 00:40:34.760
is put effort into creating a culture
that can be maintained even if you're not
556
00:40:34.840 --> 00:40:38.639
present. Right, And so that's
about legacy. Yeah, you know,
557
00:40:38.719 --> 00:40:43.760
if Serviceard brains In or Gary Vaynerchuk
is no longer worth us, are they
558
00:40:43.760 --> 00:40:45.719
going to be? Is their culture
going to sustain with their values? That
559
00:40:46.000 --> 00:40:51.400
would be the question to ask.
Rule three is strive to understand what makes
560
00:40:51.599 --> 00:40:55.199
people tick and how you can support
them as individuals and team members. Well.
561
00:40:55.239 --> 00:41:00.559
Number four is empower employees to be
part of the creation process so that
562
00:41:00.639 --> 00:41:05.159
they can help create their own employee
experience. A great example is Aaron Yang
563
00:41:05.679 --> 00:41:09.079
who's featured in the book in this
chapter, and she was tasked to create
564
00:41:09.559 --> 00:41:15.119
the office design for one of the
floors in her San Francisco office she works
565
00:41:15.119 --> 00:41:21.719
for Workday, and she used a
Pinterest board, using technology properly to actually
566
00:41:21.800 --> 00:41:28.039
field feedback from her teammates so that
they could their feedback could be incorporated into
567
00:41:28.079 --> 00:41:30.960
the design. To me, that's
a great leader right there. And then
568
00:41:31.880 --> 00:41:37.519
rule number five is rely lesson devices, platforms and robotics. Don't make sure
569
00:41:37.559 --> 00:41:42.280
that the human touch is always there, regardless of all their new gadgets and
570
00:41:42.280 --> 00:41:45.280
gizmos that enter the workplace. That's
so great, Crisp. I love that.
571
00:41:45.719 --> 00:41:49.039
Part of what I like to do
these conversations stand is to be able
572
00:41:49.079 --> 00:41:52.719
to help our listeners walk away with
something tangible they can put to work immediately.
573
00:41:52.800 --> 00:41:54.840
And that was just Crisp. So
thank you. Let's talk. We've
574
00:41:54.880 --> 00:41:57.760
got a little bit of time left
here. I do want to talk about
575
00:41:57.760 --> 00:42:00.519
creativity. We mentioned it earlier in
in the conversation, but it's in your
576
00:42:00.519 --> 00:42:06.199
productivity chapter. It's a big topic
these days. So can you share a
577
00:42:06.239 --> 00:42:09.199
few more a few examples of how
we as humans can be more creative?
578
00:42:09.800 --> 00:42:15.039
So this is really fascinating. Actually, we ask people what brings out their
579
00:42:15.079 --> 00:42:20.519
creativity, and it's other people.
Other people make us more creative because in
580
00:42:20.599 --> 00:42:24.239
conversation it makes us rethink some of
our core beliefs and opinions, challenges us
581
00:42:24.239 --> 00:42:29.199
and we come up with better solutions. So I think we need time alone
582
00:42:29.440 --> 00:42:32.199
and then we need time to collaborate
with other people. In that combination allows
583
00:42:32.280 --> 00:42:37.159
us to be fully functional, allows
us to build relationships and be effective in
584
00:42:37.199 --> 00:42:42.760
our job. I wonder how much
of it too, there's a component of
585
00:42:42.760 --> 00:42:45.480
it, I should say, is
just mindset. Like for example, Dan,
586
00:42:45.519 --> 00:42:49.000
I told myself for years, I'm
just not creative. I just said
587
00:42:49.000 --> 00:42:51.559
that I'm not creative. People say, what what are you talking about?
588
00:42:51.599 --> 00:42:55.280
You're very creative, and they give
me examples. And it seems like if
589
00:42:55.320 --> 00:43:00.880
we give ourselves permission to play and
be curious and even just say I'm creative,
590
00:43:01.039 --> 00:43:04.519
it seems like it opens something.
What do you think about that.
591
00:43:05.440 --> 00:43:09.000
Yeah, I think it goes back
to culture. It's if people are allowed
592
00:43:09.000 --> 00:43:14.440
to and are not punished for sharing
something that goes against the status quo.
593
00:43:15.239 --> 00:43:19.280
That's where creativity happens. That's where
innovations occur, you know. But if
594
00:43:20.239 --> 00:43:23.880
people are de incentivized to share,
if they're penalized, if they come up
595
00:43:23.920 --> 00:43:29.880
with a new idea that goes counter
to maybe the business model or the normal
596
00:43:29.880 --> 00:43:34.480
way of doing things in a company, things will never change. And business
597
00:43:34.519 --> 00:43:37.079
is moving too fast to not let
things change. You know. Again,
598
00:43:37.199 --> 00:43:40.199
Dan, you're reminding me of some
of the work that I've done with executive
599
00:43:40.239 --> 00:43:44.840
coaching, and I can tell you
I can see some of these faces,
600
00:43:45.199 --> 00:43:50.800
the hurt that people incur when they
feel sent when they feel silenced to their
601
00:43:50.840 --> 00:43:54.760
ideas or they're especially if they're ridiculed
in public. Man, employees just shut
602
00:43:54.960 --> 00:44:00.360
down. I've seen that over and
over again, and it really is rooted
603
00:44:00.400 --> 00:44:04.199
in not just fear, but also
hurt and anger. Yeah, I mean,
604
00:44:04.280 --> 00:44:07.559
criticizing people in front of a group. It doesn't get much worse than
605
00:44:07.559 --> 00:44:09.719
that, and you're probably not going
to hold onto that employee very long.
606
00:44:09.840 --> 00:44:14.480
And replacing an employee as you know
concept words of the ten thousand dollars or
607
00:44:14.480 --> 00:44:19.159
more, and it's it's just much
better to hire the right person and then
608
00:44:19.239 --> 00:44:22.000
to treat them with the respect and
you know, be their champion than to
609
00:44:22.199 --> 00:44:27.559
criticize them. Well into that end, let's let's one of our last topics
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00:44:27.559 --> 00:44:30.679
that we can talk about then is
really reward and recognition. And of course
611
00:44:30.719 --> 00:44:32.719
I take a strong stance and the
value of leaders really seeing their people for
612
00:44:32.800 --> 00:44:37.159
being unique humans coming into the workplace
and for evalue in their contribution. But
613
00:44:37.719 --> 00:44:42.400
will you talk You've got a section
on a culture of gratitude. Will you
614
00:44:42.480 --> 00:44:46.079
speak a little bit about your perspective
on gratitude. Yeah, I think teams
615
00:44:46.079 --> 00:44:50.760
should be thankful for what they have, thankful for the people on the team,
616
00:44:50.840 --> 00:44:54.800
thankful for the skills that each teammate
brings. And there's an exercise about
617
00:44:55.039 --> 00:45:00.480
showing gratitude and it's something that I've
done before with my team, and really
618
00:45:00.559 --> 00:45:05.719
to go around and talk about what
you're grateful for, Grateful for your teammate
619
00:45:05.760 --> 00:45:08.840
that taught you a new scale,
Grateful that you have a leader that recognizes
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00:45:09.360 --> 00:45:14.199
their employees, like everyone can be
grateful for at least one thing, and
621
00:45:14.239 --> 00:45:15.760
there's something about saying it out loud. I know, for me, Thanksgiving
622
00:45:15.800 --> 00:45:19.280
is by far and away, Dan, my favorite holiday of the year,
623
00:45:19.360 --> 00:45:22.000
and I host and create a big
feast, and I go to other people's
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00:45:22.039 --> 00:45:24.760
as well, And there's something.
We all do this thing a little bit
625
00:45:24.760 --> 00:45:29.079
differently, but saying to the people
that are present with us what we're grateful
626
00:45:29.079 --> 00:45:32.360
for about them is so powerful,
so powerful it can make their day.
627
00:45:32.480 --> 00:45:36.960
It can just you know, there's
so much negativity in this world, so
628
00:45:37.000 --> 00:45:39.960
if you can bring more positivity into
the workplace or even at home, it
629
00:45:40.000 --> 00:45:44.800
really makes a big difference in your
human relationships. Yeah, and I think
630
00:45:44.840 --> 00:45:46.679
too and how we feel about ourselves. And for me, one of my
631
00:45:46.679 --> 00:45:51.400
when I talk about spreading Pixie ducks, Dan, I mean every time I
632
00:45:51.480 --> 00:45:54.119
go out and about someplace, I'm
looking for someone that I can recognize,
633
00:45:54.159 --> 00:45:58.239
and it's not just because I'm this
wonderful person, it's because it makes me
634
00:45:58.360 --> 00:46:02.000
feel good. It gives me something
to do that Invariably, when I recognize
635
00:46:02.000 --> 00:46:06.199
them, they light up and you
can see them getting bigger in the moment.
636
00:46:06.639 --> 00:46:08.960
And what I hope, of course, is then that cascades to whatever
637
00:46:09.760 --> 00:46:13.400
choice they make next. And who
they interact with and how they treat them,
638
00:46:13.440 --> 00:46:15.199
and I hope it's a ripple effect. So I just don't think it's
639
00:46:15.199 --> 00:46:17.440
that hard, but we don't For
some reason, we don't do it,
640
00:46:17.480 --> 00:46:21.079
and we certainly don't do it a
lot of times at work, which needs
641
00:46:21.079 --> 00:46:24.159
to change. Yeah, all these
little small things add up into creating a
642
00:46:24.199 --> 00:46:29.119
better health and healthier workplace. Agree, And that's what I stand for,
643
00:46:29.199 --> 00:46:31.559
Dan. I want to make work
a much more meaningful, important place for
644
00:46:31.599 --> 00:46:36.079
people to spend that third of their
lives and make it worth their precious life.
645
00:46:36.119 --> 00:46:37.800
So that's what I'm up to.
And to that end, as you
646
00:46:37.880 --> 00:46:40.480
might remember, i'd like to give
my guests the last word, if you
647
00:46:40.519 --> 00:46:44.639
will. And you know this show
is listened to globally and it's up to
648
00:46:44.639 --> 00:46:47.960
help people more personally and productively meaningfully
connect with their work. What would you
649
00:46:49.000 --> 00:46:52.880
like to leave the listeners with today? To use technology as a bridge to
650
00:46:52.000 --> 00:46:54.960
human connection and not let it be
a barrier. Let it get you to
651
00:46:55.000 --> 00:47:00.599
physical spaces, use it in the
right settings and at the right time times,
652
00:47:00.960 --> 00:47:02.920
and it can be a powerful asset. But don't let it be a
653
00:47:02.960 --> 00:47:07.480
liability. Don't let it ostracize you
from the very relationships that you need to
654
00:47:07.480 --> 00:47:12.159
build not just to be productive at
work, but to function in society.
655
00:47:12.559 --> 00:47:15.440
Fantastic way to finish, Dan,
and I want to thank you again for
656
00:47:15.519 --> 00:47:17.199
being on the show again a second
time. I'll look forward to having you
657
00:47:17.280 --> 00:47:21.599
back whenever you get around to your
next book. I know you're always working
658
00:47:21.639 --> 00:47:25.760
on something, and I also want
to acknowledge just what an important thought leader
659
00:47:25.760 --> 00:47:29.360
you are to the space. I
really appreciate the work that you're doing.
660
00:47:29.400 --> 00:47:32.320
I follow you, and I appreciate
I know what it takes to create the
661
00:47:32.320 --> 00:47:35.880
book that you that you create it, and I want to thank you for
662
00:47:36.159 --> 00:47:38.880
your contribution and your commitment to this
space. Thank you. I appreciate you
663
00:47:38.920 --> 00:47:42.960
as well. Where can listeners come
find you? What website you want them
664
00:47:43.000 --> 00:47:45.840
to see you at the best way
to get in touch with me is on
665
00:47:45.199 --> 00:47:51.320
danshawbel dot com, d A N
S C H A W B E L
666
00:47:51.400 --> 00:47:53.679
dot com And as the research and
as the videos, the interview is,
667
00:47:53.800 --> 00:48:00.280
it's got everything that's great. It's
your buffet, nurturing buffet. That sounds
668
00:48:00.280 --> 00:48:04.599
great to me. Great way to
feed well. I will I will look
669
00:48:04.639 --> 00:48:07.320
forward to your future work done and
having you back in the meantime, listeners,
670
00:48:07.360 --> 00:48:09.920
we'll see you back next week when
we're when We're on the air with
671
00:48:10.000 --> 00:48:14.599
Nick Craig. He's an author of
the book called Leading from Purpose, and
672
00:48:14.920 --> 00:48:16.480
the work that he's doing that will
be across the globe is really what we'll
673
00:48:16.519 --> 00:48:21.400
be talking about. It's all about
help people work from purpose and aligning individual
674
00:48:21.400 --> 00:48:24.000
purpose with the with the organizational purpose. See you there. Remember that work
675
00:48:24.079 --> 00:48:30.880
is at least worth They're alive,
So let's work on purpose. We hope
676
00:48:30.880 --> 00:48:35.159
you've enjoyed this week's program. Be
sure to tune in to Working on Purpose
677
00:48:35.480 --> 00:48:39.880
featuring your host Alas Cortes, each
week on the Voice America Empowerment Channel.
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00:48:40.400 --> 00:49:02.440
This week, find your life's purpose
at work.





















































