For the Love of Learning: Continuing Education as a Way of Life

WEBVTT

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What's working on purpose anyway? Each
week we ponder the answer to this question.

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People ache for meaning and purpose at
work, to contribute their talents passionately

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and know their lives really matter.
They crave being part of an organization that

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inspires them and helps them grow into
realizing their highest potential. Business can be

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such a force for good in the
world, elevating humanity. In our program,

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we provide guidance and inspiration to help
usher in this world we all want

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Working on Purpose now. Here is
your host, doctor Elise Cortes. Welcome

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back to the Working on Purpose Program. Thanks for tuning in again this week.

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I'm your host, Doctor Relee's Cortest. You live from Dallas, Texas,

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which is home base for me by
Way Production. I'm a managed by

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consultant specializing in meaning and purpose and
organizational logotherapists, inspirational speaker, social scientist,

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and author. You can learn more
about me at my two websites at

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leastcore test dot com or gustoshnow dot
com. Before we get into the program,

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we have to thank our partner and
sponsor for this program. It's Cornerstein

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Cornerstone League and its subsidiaries, which
is Cornerstone Resources and Cornerstone Foundation, which

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serve approximately four hundred and fifty credit
union members across Arkansas, Oklahoma, and

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Texas. One of the things we
want to call out about that is that

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they have a major twenty twenty one
initiative for Cornerstone League. It's called a

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consumer Awareness initiative, and it's actually
referred to as open your Eyes to a

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Credit Union to join effort with CEO
Awareness LLC, whose goal is to increase

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consumer consideration of credit unions and contributors
to the campaign and join and enhanced listing

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on your money further dot com access
to customizable marketing materials, and so much

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more. You can learn more about
them if you go to this short website.

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It's Kuna dot org forward slash Awareness. So Kuna is seeing you in

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a dot org slash awareness. Now
on this week's program with us today,

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I have two favorite friends, Tamar
Gaines and Amber Mainley of Corners and Credit

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Union. We'll be talking about the
importance of innovation and shifting, inspiring and

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motivating our team, and the importance
of continued education. Join us today from

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Dallas, Texas. Amber and Tamra
Welcome to being on the other side of

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the mic. Welcome to working on
Purpose. Thank you so much for having

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us, Sally, thank you so
much. Absolutely, we have been conspiring,

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the three of us together for years
creating content, and it's such a

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privilege to get to collaborate with both
of you, and now we get to

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talk about some of the cool things
that you're up to, and I'm so

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happy to do that with you.
And for our listeners who haven't had the

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privilege of working with you as I
have, I think it makes sense for

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us to talk a little bit about
your background. So we have the love

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the three of us of education,
professional development, training and gathering people together

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to make it all happen. So
would you each just say a bit about

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your backgrounds and why you are such
a committed professional development professional. Why this

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space? Why aren't we in accounting
or marketing? Why this So? I've

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been in the credit union industry for
close to ten years now, and I

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always say that I grew up in
the credit union industry. I started relatively

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young. I found my passion when
I became a trainer and I used to

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train incoming member service representatives, and
all of a sudden, I had this

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classroom full of twelve to fifteen people
staring at me. You have this ability

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to inspire people to do something that
they love to do, something that you're

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passionate about. I was passionate about
the credit union movement, so I had

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this ability to teach them about what
credit unions were about and ignite their fire

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to see their potential. You know, there was something in my life that

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I was always thankful for as the
people that were all to see the potential

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in me when I didn't see it
myself and not something that I'm really passionate

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about. So it led me into
the professional development arena. I believe so

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firmly in the value of continued education
regardless of where you're at in your life,

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and I just love being able to
provide those educational opportunities so that people

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can continue their growth and see their
potential and you know, pave their pathway.

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Awesome. I love it really quick. I just have to say,

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and I just got this as you
were talking, passion is a vehicle.

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It is a delivery vehicle. Right, beautiful, very much, Tamra.

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What about you? Absolutely so.
I've been with the Cornerstone League for eight

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years, but my experience in leadership
and working has gone much longer than that.

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I haven't been in education and training
to the same degree that Amber has.

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But I plugged into my own professional
development very early in life. And

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I was thinking back to the story
of I was twenty two. I was

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on the plane coming back from accepting
a sales position. I was flying back

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from Colorado, but the sales position
was in Dallas, and I was gung

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ho. I was talking to the
man next to me. I had to

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have been twenty twenty one, and
he was sweet, and he was helping

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to coach me on the value of
being a good leader, and it involved

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transparency, and it involves being a
good communicator. And he was telling me

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about a book. His favorite author
is Augmentino, and he invited me to

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stop by his office at some point
and pick up the book The Greatest Salesman

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in the World, And so I
did eventually. This was back before GPS,

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and so you know, I got
my rand McNally matsco out and found

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my way found my way to his
office, and that really propelled be to

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start digging into my own self development. And from that it was really my

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opportunity to just learn and to grow, and that has helped to kind of

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propel me and everything that I've been
doing. So as we talk here about

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the value of investing in yourself and
investing in your teams, it does impact

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the bottom line, but it's really
about how are you creating change in people?

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So in my twenty five years of
being with associations or corporations and such,

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that's really the thing that I try
to hone in on, is how

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can I bring value to people?
So, I mean, what a great

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start you see, ladies, gentlemen. Why I had hav them on the

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show. This is such a You
convey so much passion and of course I'm

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ver a love your word at night
because it's in my book title. But

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yes, igniting passion and learning and
others and change and development and helping them

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become who they can become, which
is just a glorious thing to get to

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witness. And it started us.
I think we began working together, and

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I think it was twenty fifteen that
you hired me for that first conference to

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speak at and I learned more about
Cornerstone Credit Union. But for our listeners

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and viewers who don't know anything about
your organization, help them understand who you

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are and who you serve. So
we are actually the League, So Cornerstone

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League is the member driven trade association
for credit unions mentioned earlier. Our credit

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unions are in Arkansas, Oklahoma,
and Texas. We have a primary focus

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to advocate, educate, and communicate
for and on behalf of our members.

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Credit unions themselves are the financial institutions. They're owned by the member. They

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use the money that you and other
members deposit to make loans. And since

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the credit union's main goal is to
serve their members, at the end of

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the year, they're taking those residuals
and instead of it going to shareholders you

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know for profit banks, if you
will, it goes back to the members

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in either product services, better interest
rates, and that sort of thing.

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And then Amber and I we're part
of the experience team at the League,

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and again our focus is the education
piece, and we provide training and professional

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development to the staff at credit unions
within our region and across the country.

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You know what I want to say
really quick here that I learned that as

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I've gotten to work with you over
the years, and that I really really

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so appreciated. Last week we had
Dan Berger on the show, who's president

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and CEO of NAVCU and talking about
really his role with credit unions, and

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so what I've gotten present too is
just how beautifully that you integrate and support

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and lift your communities. I just
want to call that out as such a

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gorgeous contribution and talking about you know, living with passion, working on a

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purpose and having meaning and what you're
doing. I just really want to call

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that is what I really appreciated about
getting to know you and working with you.

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Well, thank you, Yeah,
And can you believe that it has

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gone back to twenty fifteen and all
that we've been able to do together and

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having you come in and speak to
our women's leadership conference, in various leadership

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events and some new projects. And
I think we're going to talk about day

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we are. We are, darn
it, And I do want to start

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my presencing just kind of how we're
how and when we're having this conversation here

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here it is early February twenty twenty
one, so we're almost a full year

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into this COVID nineteen pandemic. And
one of the things that we've wanted to

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talk about together, the three of
us, is just really this notion of

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how it's really encouraged some innovative measures
and how you support your members and specifically

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what you've done virtually. So if
you can just start by presencing that and

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kind of where that came from and
where that shift happened from, sure,

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I'll start for just a little bit
and then really send it over to Amber,

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because she did a lot of the
heavy lifting. But you know,

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days before we got the executive order
to stay at home, and before we

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even made the decision as an office
to stay at home, I was already

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on the phone talking to you know, hotels that we had contracts with,

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and so working to kind of unravel
you know, we book some of our

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events two three years in advance,
and we start planning nine to twelve months

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in advance, and so here we
were having to undo months and years of

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work that had that had gone in. And yes, yes, so it

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is. It was a little you
know, we were mourning, and but

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you know, rallied the team.
I think as the leader that was really

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you know, one of my main
focuses was, you know, how do

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we protect ourselves legally? What do
we need to do, what are the

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action steps? How do we rally
the team? We're in this time of

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such uncertainty. Nobody knows what's going
on. I mean not just us,

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the world. Nobody knows what's going
on or how long it's going to last.

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So let's just do the best that
we can as we go through that.

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Amber had been on board about six
months, so think she brought all

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of the experience that she had in
education because we put it to the test

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right away. So Amber, why
don't you share a little bit more about

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some of the steps that we took. Yeah, we shifted to all things

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Zoom related really pretty quickly, and
we created a lot of educational opportunities for

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our members at that point in time, and we had so many people who

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were confused. I mean I can
attest to that. I almost everybody that

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I know and me personally, you
go through such a stage of confusion.

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There's worry, there's concern, and
we really wanted to be able to help

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ease our members' minds by providing them
with those educational opportunities and the more information

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that you can get out to people
to kind of help them understand and go

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through this guide them through this pandemic, that's what we wanted to be able

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to provide. So we started virtual
roundtables, getting subject matter experts on things

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like employment law, a very hot
topic during the pandemic, and just allowing

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our members to listen in and be
able to digest that information so that they

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had a place to go. They
knew that they could come to us,

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They knew they had the ability to
get their education and feel at ease,

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feel better about the conversations that they
were having. On the other side,

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we also decided to go forward with
our first virtual conference and that was a

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fun experience. I definitely have to
say we as a team, every single

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one of us did such a huge
took such a huge part in that and

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to make it a success, and
we were able to do a production studio.

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Our members loved it. We were
going to we were going to be

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able to give them the content that
we normally give them at the Leadership Conference,

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just in a different way, and
that was exciting. It was again,

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it was a really big learning experience
for everyone, both members and us.

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But we did it, and we
shifted and we did it as a

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team. What I liked about that
amber is that we were able to reach

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more people, so you know,
we were able to expand beyond the cornerstone

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region and had people attending from thirty
three states exactly. Yeah, that's amazing.

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Yeah, that is something that I've
heard over and over again in the

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pandemic way when you've gone and you
created content and you've placed it virtually,

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that you do have greater reach,
greater access. So I'm thrilled because you

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would normally serve three states, right
and right, that's your normal. Yeah,

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so three thirty three is huge.
Definitely. Wow. Okay, and

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then one of the other things that
you did that I was so happy to

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learn about and get to support and
be part of, of course, is

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see you lead three sixty program,
and I know how you and your team

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put a ton of work to bring
that to life into fruition for your members

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and also short amount of time.
So can you say a little something about

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that program and maybe how was it
different or is it different from your conference?

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So I'll quickly say that, see
you lead three sixties the whole reason

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why I was able to get Amber
hired and to start going down that path.

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So some might say that was the
best decision that I ever made.

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I knew that we needed to create
an online leadership platform to develop content and

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opportunities for people kind of where they
are and where they want to go in

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their leadership journey. And I knew
that we wanted it to be custom for

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them to help them. And so
with that, I knew I didn't have

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the skill sets for it. And
that's where Amber comes in. So Amber,

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won't you talk a little bit more
about see lead three sixty. I

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think we might be on a time
crunch. I'm going to look for a

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lease for I. Thank care of
us, don't you worry? You're so

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good? Thank you? Yeah.
See, Lead through sixty was my baby.

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I. We put together a team
of individuals made up of our Leadership

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Development Committee to kind of help guide
us because I, you know, we

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firmly believe in collaboration. There's more
more individuals being involved as possible so that

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you can have more eyes on the
project, are going to be able to

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give you the best product at the
end, And that's what we did.

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They helped us come up with the
twelve core competencies that became the base of

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our leadership program, and then from
there we created a personalized assessment so that

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each leader can take something that was
meaningful to them meaningful to them and they

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had their areas of strength and areas
of opportunity and relating it back to them

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as an individual that gives them more
motivation to go in there and do the

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do the program itself. So we
wanted to ensure that, you know,

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year over year, this program is
going to continue to grow, and it's

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going to grow with each one of
the leaders that go through the program itself

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as well. Absolutely, beautiful ladies, and you're right, we do need

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to grab our first break and afterwards
I want and you both was just a

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way and quickly what you're most proud
of that program? So I think about

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that while we're on our quick break. I'm Doctor Release Cortez, your host.

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We've been the year with Tim Ragaines
and Emma Bailey of Cornerstone Credit Credit

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League. We've been talking a bit
about their backgrounds, how they got to

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KNOWICE, what they love about training
and development, and really how they birth

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some important programs. After the breaker's
talk about the importance of inspiring and motivating

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the team and staff, Doctor Release
Cortes is a management consultant specializing in meaning

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and purpose and inspirational speaker and author. She helps companies visioneer for greater purpose

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among stakeholders and develop purpose inspired leadership
and meaning infused cultures that elevate fulfillment,

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performance, and commitment within the workforce. To learn more or to invite Elise

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to speak to your organization, please
visit her at elisecortes dot com. Let's

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talk about how to get your employees
working on purpose. This is working on

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Purpose with doctor Elise Cortes. To
reach our program today or open a conversation

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with Alise, send an email to
Aleise Alise at elisecortes dot com. Now

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back to working on Purpose. Interesting
with us and welcome back to working on

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Purpose. I'm very excited to share
that I also, like Amber, had

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a baby in the pandemic, mine
takes a different form though it's a book.

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It's called Purpose Ignited and I got
it out in November and I really

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voted to turn readers onto their inspiration
and their purpose. So that's my version

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of a baby. And here we
are with us today. If you're just

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tuning in, we have Camera Games
and Ember Bailey of Cornerstone League, and

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we will now talk about really the
importance of inspiring and motivating our team.

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But before we get into that,
I do want to hear I just I

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can't imagine where you would start.
But what are you each proud of in

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terms of your conference and your leadership
program? I don't even know where to

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begin. I'm so proud of our
team. We really you know it took

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a chance and made decisions together and
supported each other. And you know,

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it was hard for all of us
to be away from each other from the

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office for so long, but we
did it. And working together and collaborating

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with so many individuals, our reach
was a lot further in my reach with

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other individuals that I normally don't get
to talk to all the time. So

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the networking actually expanded from me that
I loved. That's awesome. That's so

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funny. Sorry, real quick camera, just I just got to run this.

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So the thing about teamwork, right, you know, there's something Marcus

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Buckingham when he was on the show
last May, we were talking about people

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joined question not even organizations, but
teams and getting to be part of something

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like that. That you put something
together that's greater than some of your parts

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is just awesome. I love how
you explain that and articulated that. Amber,

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those gorgeous camera What are you proud
of? Yeah, I ditto to

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the you know, to the team
aspect, because absolutely every single person on

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the team stepped up. And if
we weren't on a team's team huddle or

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on a zoom call with each other, you know, planning or trying to

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move projects forward, then we were
attending our own education of webinars on how

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to do virtual and reading articles on
how to train speakers to be effective virtually.

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So it really expanded everyone's knowledge and
got us out of our comfort zones

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of just the things that we were
doing on a regular day to date bass

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and it created new skill sets for
each and every one of us. Yes,

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and that speaks to the whole topic
of this, of that segment that

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we were talking about the importance of
stepping through our challenges and pushing the envelope

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and actually allowing us to be able
to create something new or innovative that we

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couldn't have before, we didn't think
we could do before. And I just

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want to celebrate that. That's fantastic. Okay, So next, since we're

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talking about inspiration and motivation, two
of my favorite topics, as you both

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know, I do want to call
out and this is something that I of

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course as an ongoing researcher and thought
leader. I've been noticing that Gallup has

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said it back in twenty twenty,
we went anywhere from some of our best

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employee engagement in the United States,
which was forty percent of the population.

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Wow, that are our employeed down
to thirty some percent, so really wild

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swings. And so I wanted to
sort of talk about your perspective of at

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Cornerstone League of how your what is
your approach to inspiration and motivation given where

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we are, where we've been,
and that is a hard place to lead

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from. What is it for you
guys? Yes, hmmm, Well I

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think we need I think we need
a longer we need a longer show.

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You know. I think inspiration and
motivation can come in so many forms,

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and people are obviously so different in
what they want and how are we delivering

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it? And I think what we
do is we just focus on how can

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we provide the most to the many? And you know, sometimes we have

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to become laser focused in a particular
area. But then sometimes it's a matter

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how timely and relevant can we be
and how many people can we impact and

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inspire and motivate in that So,
Amber, do you want to share your

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perspective too. Yeah, so,
you know, inspiring and motivating. For

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me on a personal level, it
really has to do with the people that

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I have surrounding me. They're critical
to my success and if I didn't have

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someone initially take chances on me to
begin with, I wouldn't be where I

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am right now, and that inspires
me to want to learn more and to

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really dig in to to what I
do and you know, which is all

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the adult education and the training and
development that we have to offer. So

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you know, that's part of be
an adult learner is that we need that

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motivation behind us and we have to
be able to have a goal in mind,

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whether that's you know, a promotion
or expansion of your job functions,

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or if it's you know, just
being a boosting confidence that's education helps that

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as well. So for me,
it's really having the people rallying behind me

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that inspire and motivate me. And
that's what that's what Cornersy only provided during

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that time. That is so beautiful. And speaking of that, one of

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the things I absolutely wanted to call
out about what you've done as an organization.

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This is something that a lot of
organizations didn't do in the pandemic,

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and I'm not bashing on them,
but these were choices that people had to

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make. But what you did was
you invested in learning and development for your

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members, and you've created these dynamic
programs, the conference and then of course

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the podcast series that we're about to
embark on together as well, and to

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keep your members growing in learning,
which I just really appreciate the dedication to

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commit with the resources that it took
to do that. And so you started

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to say, You've got those competencies
in your program that you mentioned before,

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but I think you'll be great for
our listeners to understand some of the topics

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you plan to cover. What are
those important topics that you're creating content around.

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There's so many, so some of
the ones that we have children to

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kind of embark on diversity and leadership. Obviously, diversity, equity and inclusion

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is a very hot topic, absolutely, and it's important for us to be

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able to provide education that's going to
help people to lean into those tough conversations.

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And having another one is having executive
presence, which is one I probably

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could have used when I was twenty
years old as and I still can.

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I up building your network is another
one, and planning for your succession as

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people start to think about their retirement. So we're just continuing to build upon

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the core competencies that we had in
place when we initially started the program again

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keeping the base of the program alive, and we want to be able to

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continue to provide that guidance through education. I appreciate how your content absolutely near

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or some of the major things that
happened last year and before, and that

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you're really taking that and using it
as an opportunity to teach and train and

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bring up awareness and training among your
staff and your members and to your members.

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I think that's fantastic. So of
course you know I'm a big fan

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of that, and I can't wait
to do the work together with you.

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By the way, and speaking of
that, of course now since we're talking

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about all of us love this notion
of ongoing education and the eyeballs in the

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room and passionate as the vehicle.
What I'm interested though, into and how

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you believe this program is going to
translate into staff performance. What will be

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the difference, How will you know
this stuff mattered? I think one of

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the things that comes to mind in
many of the projects that we're working on,

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is it's allowing us the opportunity to
work with subject matter experts that are

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in our industry as well as people
like you that we bring in. And

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it's providing our participants, listeners,
subscribers, attendees, the opportunity for peer

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to peer mentors and people that have
been walking in their shoes. And I

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think you know that's key because it
just helps to enhance job performance. It

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helps people feel included, it helps
them feel heard, and I think when

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that occurs, then people are more
plugged in, they're more engaged. Mm

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hmm. So now I'm curious,
of course, since you know we've done

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some conferences together, you've you've also
done other other kinds of formats for them,

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and then you've got other there's the
podcast coming out. I'm just curious,

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what kinds of feedback are you getting
from your members, What are they

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saying that's useful, what is sticking
for them? Well, good for us,

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we're getting words of appreciation, So
so we're very excited about that.

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You know, everybody likes to have
a little bit of affirmation every now and

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then to you know, kind of
say you're going down the right path.

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I think providing various topics in various
formats are meeting It's meeting the needs of

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people that are busy that maybe can't
step away for an our webinar. You

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know, we're providing some kind of
take five and take ten type lessons that

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are allowing people to utilize their mobile
devices and learn. So I think because

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we're doing things differently to meet people
where they are and where they're wanting to

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go, I think that's been very
helpful in them feeling like they're getting what

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they need. We've been getting a
lot of individuals who are interested in signing

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up their entire leadership staff so that
their staff is going through it together and

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they're really getting that ability to speak
the same leadership language. And we had

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one credit union. Part of our
offerings through the year, we did programs

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that were related to diversity, equity
and inclusion, and we had one credit

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union who put together a committee our
council specifically geared for that topic so that

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they could really ignite change in their
credit union. And that is the best

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feedback that you can possibly get is
watching them do something with the education that

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you have put it to work,
no doubt. Well, one of the

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things that Tamra that you said that
I thought was really interesting, even just

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specifically about podcasts, is that you
said, if I have this right,

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I think I think it was you've
said this, it might have been Amber,

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but that people will listen longer to
podcasts than they would actually then to

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videos. Do I have that right? And why is that so? Why

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is that so? Do we suppose? I think it's convenience. I mean,

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for me personally, you know,
I'm starting to schedule because my day

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starts so much earlier than normal because
I'm not driving into the office. I'm

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still working from home, and because
my day often goes past five o'clock,

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I'm starting to schedule some time in
the middle of the day as a refresh

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And that's an opportunity where I leash
up the dogs and I get my phone

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and my ear plugs, and you
know, I take the dogs for a

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walk and just get some fresh air
and get a fresh perspective. And it's

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been amazing on the day's when I
actually do that, it's amazing at truly

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how rejuvenated I am. And then
when I was driving into the office,

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you know, it was a great
opportunity for me to listen to podcasts and

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again further education or maybe select topics
that didn't make me think at all.

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Right, I remember you used to
say you're my morning community, so yes,

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you know an interesting going that's so
great. Anything to chime in on

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that, yeah, I just I
think we're so busy right now. I

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have heard so many people say how
much busier they got because of the pandemic.

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So you know, you don't want
to stop your education just because you

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have things calling your name. And
being able to pop in my headphones and

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listen to my podcasts while I'm answering
you know, an email, or you

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know, doing some busy work that
gives me my opportunity to still have my

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education. So I appreciate that part
about podcasts a lot. I do too,

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and I we both have probably heard
me tell the story that when I'm

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getting ready in the morning and in
the bathroom, of course, I always

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have something going on, whether it's
a video so that I can be learning

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from, and then when I'm cooking
dinner, then I usually have a podcast

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going on. So you're right to
your point. I always have something bringing

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some new insight into my ears,
into my learning, because there's just so

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much out there that's such good stuff
and to your point, I never want

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to stop learning and growing, so
great way to be able to bring it

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to life for our listeners and viewers. Let's grab our last break here before

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we go onto our last segment.
I'm doctor Release Cortez, your host.

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We've been in there with Tamra Gaines
and Amber Bailey of Cornerstone League. We've

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been talking really about their content and
what they did to really continue inspiring and

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learning and growing their staff and their
members in the pandemic. After the break,

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we're going to talk more about the
importance of continuing education. Stay with

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00:30:48.559 --> 00:30:55.000
us. We'll be right back.
Doctor Release Cortes as a management consultant specializing

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00:30:55.039 --> 00:31:00.279
in meaning and purpose and inspirational speaker
and author. She helps companies vision near

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00:31:00.359 --> 00:31:07.119
for greater purpose among stakeholders and develop
purpose inspired leadership and meaning infused cultures that

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00:31:07.240 --> 00:31:12.079
elevate fulfillment, performance, and commitment
within the workforce. To learn more or

403
00:31:12.119 --> 00:31:17.880
to invite Elise to speak to your
organization, please visit her at Elisecortes dot

404
00:31:17.880 --> 00:31:29.079
com. Let's talk about how to
get your employees working on purpose. This

405
00:31:29.240 --> 00:31:33.799
is working on purpose with doctor Elise
Cortes. To reach our program today or

406
00:31:33.839 --> 00:31:40.960
open a conversation with Alise, send
an email to Aleise Alise at Elisecortes dot

407
00:31:41.000 --> 00:31:51.920
com. Now back to Working on
Purpose, Thanking with us, and welcome

408
00:31:51.960 --> 00:31:53.799
back to working on Purpose. Another
update that I want to share with you

409
00:31:55.200 --> 00:31:56.680
is that during the pandemic, one
of the things that I did is I

410
00:31:56.720 --> 00:32:00.880
went back to my love of languages. I lived in Brazil and I speak

411
00:32:00.880 --> 00:32:05.559
Portuguese and Spanish so well. So
I launched Gusto now, which is now

412
00:32:05.599 --> 00:32:07.680
my e learning platform where I deliver
my courses, all of them in the

413
00:32:07.680 --> 00:32:10.359
English, Spanish and Portuguese. So
now that's a live, new fun thing.

414
00:32:10.359 --> 00:32:14.720
Another baby that I had that was
so fun in the pandemic. If

415
00:32:14.720 --> 00:32:16.880
you're just joining us, I have
two lovely guests from Cornerstone League. They

416
00:32:16.920 --> 00:32:21.680
are Tamera Gaines and Amber Bailey,
both of them coming in from Dallas.

417
00:32:21.759 --> 00:32:24.640
I'm your host, Doctor Les Fortes. So for this next segment here,

418
00:32:24.720 --> 00:32:29.160
ladies, I really wanted to talk
about the power of continuing education, and

419
00:32:29.200 --> 00:32:32.079
we sort of service that in the
last segment. But we've talked about some

420
00:32:32.160 --> 00:32:36.359
of the topics that you're focused on
in twenty twenty one, but I wasn't

421
00:32:36.400 --> 00:32:38.240
sure if I heard about all the
ones that you have the most juice around

422
00:32:38.359 --> 00:32:43.839
if we left in the out.
So I'll we did mention some of them,

423
00:32:43.880 --> 00:32:46.640
but I'll got to go ahead and
recap. I can break it down

424
00:32:46.680 --> 00:32:52.400
into probably three main categories. So
secession planning is definitely one of the main

425
00:32:52.440 --> 00:32:59.079
ones because a lot of baby boomers
are going to be retiring, a lot

426
00:32:59.079 --> 00:33:02.400
of CEOs that are going to be
retiring over the next five and ten years,

427
00:33:02.440 --> 00:33:08.119
and so it's important that we're continuing
to help those leaders understand the programs

428
00:33:08.160 --> 00:33:14.880
that they need in order to create
great internal secession planning. And then that

429
00:33:15.039 --> 00:33:21.279
ties into the diversity, equity and
inclusion and making sure that we're addressing biases

430
00:33:21.519 --> 00:33:28.720
biases and hiring that tie into that
and the benefits of having a diverse staff,

431
00:33:29.000 --> 00:33:35.279
diverse leadership, diverse board members.
And this topic is normally about how

432
00:33:35.960 --> 00:33:40.480
we're hiring, but again, how
are we tapping into our employees that we

433
00:33:40.559 --> 00:33:46.720
already have and how are we fostering
a culture of inclusion with them? And

434
00:33:46.759 --> 00:33:52.240
then the third one is it's broad, but it's leadership in general. But

435
00:33:52.359 --> 00:34:00.119
we'll continue to hone in on the
segments of how do we advance people this

436
00:34:00.160 --> 00:34:05.640
aspiring leader, how do we get
people engaged and motivated to want to take

437
00:34:05.680 --> 00:34:10.559
the next level and move up.
But then also we will have a major

438
00:34:10.559 --> 00:34:15.519
focus on executive leadership, and again
all of that ties into that secession planning

439
00:34:15.960 --> 00:34:22.440
as well. Absolutely beautiful, and
of course se session planning is really important.

440
00:34:22.480 --> 00:34:23.559
I really see that all of those
are are really important. But that

441
00:34:24.079 --> 00:34:29.840
handoff is just huge. Doing that
well is just huge. So here we

442
00:34:29.880 --> 00:34:35.119
are talking about the education you are
you're providing for your member, organization,

443
00:34:35.320 --> 00:34:37.199
their staff. I want to talk
about the fact that all three of us

444
00:34:37.280 --> 00:34:42.079
are continuing our own education and so
what is it and why is that important?

445
00:34:42.079 --> 00:34:44.159
To what do you each up to
amber, what are you doing,

446
00:34:44.239 --> 00:34:46.079
what are you working on? I
know, but let's have a refreshing for

447
00:34:46.119 --> 00:34:51.039
our listeners and viewers. You don't
know you So I am going back for

448
00:34:51.159 --> 00:34:55.480
my masters. It will be a
master's in education with an emphasis in organizational

449
00:34:55.559 --> 00:35:00.639
learning, performance and change. Is
a big nowful perfect, perfect, Yeah,

450
00:35:00.800 --> 00:35:07.440
it's exciting. I am I'm never
done learning. I don't think there's

451
00:35:07.480 --> 00:35:09.159
ever going to be a point when
I'm done learning. And I went back

452
00:35:09.199 --> 00:35:14.920
to get my bachelor's degree relatively later
in life, after I had my first

453
00:35:15.039 --> 00:35:19.719
child, and I did it really
because there I have a bucket list of

454
00:35:19.760 --> 00:35:22.920
goals that I want to accomplish.
But I also now have children that are

455
00:35:22.960 --> 00:35:29.320
my little motivators that are watching us
do everything, and I want to show

456
00:35:29.360 --> 00:35:31.639
them that, you know, regardless
of how long you've been out of school,

457
00:35:32.440 --> 00:35:37.480
your perseverance and being able to push
yourself to continue your education is key.

458
00:35:37.639 --> 00:35:43.320
And I just want to be able
to bring more as much expertise as

459
00:35:43.320 --> 00:35:46.719
I possibly can to the table to
help her members. And how exciting is

460
00:35:46.760 --> 00:35:49.920
that? You know, So everybody
who's listening to this, right, she

461
00:35:49.960 --> 00:35:52.639
has a full time job and she
has a family, and she's going to

462
00:35:52.639 --> 00:35:55.559
school and she's another life. It
can be done. And look how great

463
00:35:55.599 --> 00:36:00.840
she looks, Tamber, What do
you up to? She does? Look

464
00:36:00.840 --> 00:36:02.880
great, she gets up, she
works out. She I mean, she's

465
00:36:04.360 --> 00:36:10.840
like the energizer bunny for sure.
I have a variety of different certifications for

466
00:36:12.000 --> 00:36:16.320
speaking on leadership topics and that sort
of thing. However, recently I decided

467
00:36:16.360 --> 00:36:22.079
to expand my knowledge as it relates
to DEI diversity, equity inclusion, and

468
00:36:22.119 --> 00:36:29.840
so I'm currently in my last two
weeks of my certification program with Cornell University

469
00:36:30.599 --> 00:36:35.519
to get that certification, and so
I'm very excited about that because it has

470
00:36:36.199 --> 00:36:44.079
again really expanded by knowledge. Personally, I have been amazed at the level

471
00:36:44.360 --> 00:36:47.840
of what I have learned. But
then I know that it's also going to

472
00:36:47.920 --> 00:36:52.239
help me in what we do at
Cornerstone because it will help to feed the

473
00:36:52.280 --> 00:36:58.440
content that we're putting into some of
our programs, and quite honestly, it'll

474
00:36:58.519 --> 00:37:02.320
just help me as a leader in
you know, the whole space of creating

475
00:37:02.559 --> 00:37:07.800
an inclusive culture. And you know, if I ever have to, you

476
00:37:07.800 --> 00:37:12.360
know, hire on my team again, I think there are some things that

477
00:37:12.440 --> 00:37:15.079
I'll do different. I'll look at
the job descriptions differently and such because of

478
00:37:15.119 --> 00:37:20.760
this class that's so great. Well, and you know, here we are,

479
00:37:20.840 --> 00:37:23.400
we're talking about the importance of ongoing, continuing education. And I've been

480
00:37:23.440 --> 00:37:27.480
going to school most of my life. I'm the only one in my family

481
00:37:27.559 --> 00:37:31.400
that went to college, and I
have a bachelor's, two masters, and

482
00:37:31.440 --> 00:37:36.800
a PhD. And what I'm doing
now is what's called a diplomat in logo

483
00:37:36.880 --> 00:37:38.599
therapy. So it's kind of like
doing a master's in logo therapy. So

484
00:37:38.639 --> 00:37:43.840
again my perspective on that is I
am continually honing my craft. If I

485
00:37:43.880 --> 00:37:46.559
am in meaning and purpose, that
never ends that and so the accumulation of

486
00:37:46.599 --> 00:37:50.679
the ongoing understanding and reaching forward is
important, and I want to share that

487
00:37:50.719 --> 00:37:53.239
with our listeners and viewers because a
lot of people don't have the same relationship

488
00:37:53.559 --> 00:37:57.760
with learning and development as maybe we
do. They don't see it as as

489
00:37:57.840 --> 00:38:00.320
fun and exciting as we do.
So I want to for that is another

490
00:38:00.400 --> 00:38:06.280
way that just to stay current and
to stay relevant and to stay valuable in

491
00:38:06.320 --> 00:38:08.880
the workplace, ongoing education really is
important. So if we can help you

492
00:38:08.960 --> 00:38:13.840
find a way to relate to that
in a way that's more interesting, we're

493
00:38:13.840 --> 00:38:15.880
all up for that. You can
contact us and we can talk to you

494
00:38:15.920 --> 00:38:19.320
about that. So, speaking of
that, one of the other things that

495
00:38:19.360 --> 00:38:22.280
we have to talk about is this
notion that all of us are really getting

496
00:38:22.280 --> 00:38:25.400
at, this notion of continuing education
as an adult, which is not the

497
00:38:25.440 --> 00:38:30.119
same thing as learning at elementary school
or middle school. So could you talk

498
00:38:30.199 --> 00:38:35.480
to how you have created or situated
your programs to appeal to adults, to

499
00:38:35.559 --> 00:38:39.760
work for adults. This is this
is where I completely nerd out. I

500
00:38:39.840 --> 00:38:45.360
love adults. I love nerds by
the way, ever, welcome any time.

501
00:38:45.639 --> 00:38:52.360
So we take into consideration everything as
it relates to adult education theory when

502
00:38:52.400 --> 00:38:57.639
we're looking through a scope of what
we can offer for education, and that

503
00:38:57.840 --> 00:39:00.280
is, you know, down to
the granular elements of thenagement, making sure

504
00:39:00.320 --> 00:39:05.440
that whatever it is that they're learning
is applicable to their life and to what

505
00:39:05.480 --> 00:39:07.039
they do in their job functions so
they can take them back, take it

506
00:39:07.079 --> 00:39:12.920
back and actually put it into practice. And we're also taking into consideration the

507
00:39:13.000 --> 00:39:16.599
levels of experiences that there are out
there. Every single person brings something completely

508
00:39:16.679 --> 00:39:21.639
different to the table, and those
are things that we have to consider when

509
00:39:21.679 --> 00:39:27.079
we're making educational offerings. Is we
want something that's you know, for entry

510
00:39:27.159 --> 00:39:31.039
level leader all the way up to
volunteer boards and our CEOs because they're still

511
00:39:31.079 --> 00:39:37.159
learning too, and so that's that's
what we really hone in on, is

512
00:39:37.280 --> 00:39:39.199
you know, those different types of
theories. And I could go on and

513
00:39:39.199 --> 00:39:45.119
on for days about that, but
it's beautiful no having you know, and

514
00:39:45.440 --> 00:39:46.639
being relevant. And then you know, of course, the other piece of

515
00:39:46.679 --> 00:39:51.519
it is so that it can't just
show up as like conceptual or abstract or

516
00:39:51.639 --> 00:39:54.280
just ideological as much as I love
that realm, right, So making it

517
00:39:54.280 --> 00:39:58.800
it's accessible for adults so they can
actually use it. How do you do

518
00:39:58.880 --> 00:40:02.519
that? I think it comes down
to making sure that your objectives are clear

519
00:40:04.480 --> 00:40:09.280
and there we not only have job
functionalities, but taking it down all the

520
00:40:09.320 --> 00:40:15.400
way to those core competencies that we're
offering our leadership in our leadership programs.

521
00:40:16.360 --> 00:40:22.719
It gives them that opportunity to go
back and put those into practice and into

522
00:40:22.760 --> 00:40:28.199
their credit union so they can continue
to grow. So yeah, going all

523
00:40:28.199 --> 00:40:30.239
the way down to the bear basics, that's what you need to do.

524
00:40:30.760 --> 00:40:37.760
Mmmm. Anything to add No,
Amber's got aces on aces on that with

525
00:40:37.840 --> 00:40:42.639
the adult learning, and that's again
some of the incredible value that she has

526
00:40:42.679 --> 00:40:46.360
brought to the table and what we've
been able to provide to our members because,

527
00:40:47.000 --> 00:40:52.119
like both of you said, everybody
learns differently, you know. One

528
00:40:52.119 --> 00:40:54.760
of the things that I absolutely learned
to over the years that I've been delivering

529
00:40:55.159 --> 00:40:59.960
various content, and some of it
like for example, like what I've into

530
00:41:00.239 --> 00:41:05.000
the notion of emotional intelligence, and
some people think that's really soft and sort

531
00:41:05.039 --> 00:41:08.039
of useless, and so what I've
also found that's important is I situate why

532
00:41:08.079 --> 00:41:12.480
this is important and how you can
actually use this stuff. So, emotional

533
00:41:12.559 --> 00:41:16.199
intelligence is what allows you to have
really difficult conversations that most people are uncomfortable

534
00:41:16.280 --> 00:41:20.679
with and don't want to have.
That. Emotional intelligence is what lets you

535
00:41:20.840 --> 00:41:23.079
develop a relationship with somebody that you
wouldn't otherwise be able to maybe reach.

536
00:41:23.559 --> 00:41:28.280
It's a way to deliver really inspiring
messages. And so when you start to

537
00:41:28.559 --> 00:41:30.719
inculcate why is this stuff important,
how are you going to be able to

538
00:41:30.800 --> 00:41:34.239
use it? I think you get
a lot more attention, for sure.

539
00:41:34.599 --> 00:41:39.039
Yeah. Absolutely, yeah. So
one of the other things that's always fun

540
00:41:39.039 --> 00:41:42.880
to talk about, and I've got
to share a story about this is I've

541
00:41:43.159 --> 00:41:45.400
run to several people and I bet
you have as well, and I bet

542
00:41:45.400 --> 00:41:47.159
people have asked you this question.
What do you say to the person who's

543
00:41:47.199 --> 00:41:52.440
reached like the highest level in an
organization or one of your credit unions or

544
00:41:52.480 --> 00:41:54.599
one of your memberships and they feel
like, I don't need professional development?

545
00:41:54.840 --> 00:41:59.639
What do you say to that?
I say, quit? Why about?

546
00:41:59.639 --> 00:42:05.320
I know? Yeah, I mean
right, But seriously though, I mean,

547
00:42:05.360 --> 00:42:10.880
it's so important to never stop learning, but even more than that,

548
00:42:12.599 --> 00:42:20.239
to never think that we know everything
that there is to know. I don't

549
00:42:20.280 --> 00:42:23.119
care if you want to learn how
to play guitar or if you want to

550
00:42:23.199 --> 00:42:30.800
learn to knit, learn something,
expand your mind. And I think back

551
00:42:30.920 --> 00:42:35.679
to you know, Bob the man
on the plane, who was such a

552
00:42:35.719 --> 00:42:40.800
great example for me at such an
early age, and that his book Suggestion

553
00:42:42.519 --> 00:42:46.719
inspired me to really dig into being
you know, that self professed self self

554
00:42:46.719 --> 00:42:53.559
help junkie. And I think we
can all inspire people by the examples that

555
00:42:53.599 --> 00:42:59.800
we set and being you know,
a constant learner of something, I think.

556
00:42:59.840 --> 00:43:04.159
So that's a good example for people. A great am there anything you

557
00:43:04.159 --> 00:43:07.079
want to add to that? Before
I tell you the story? I I

558
00:43:07.079 --> 00:43:14.440
you know, I would throw some
statistics at him. Honestly, you can't.

559
00:43:14.800 --> 00:43:19.239
You just can't argue the statistics.
Pearson does a global learning survey each

560
00:43:19.320 --> 00:43:23.199
year and what they found was that
eighty four percent of people believe that education

561
00:43:23.519 --> 00:43:29.360
helps them live a better life.
And you can't argue that. I know

562
00:43:29.440 --> 00:43:34.199
for myself, you know that continued
education and constantly having the desire to learn

563
00:43:34.280 --> 00:43:39.800
something really drives me in everything that
I do. So that's what I would

564
00:43:39.800 --> 00:43:44.480
say, Okay, well, what
I'll chime into that is, you know,

565
00:43:44.559 --> 00:43:46.320
certainly all three of us are all
all three of us are doing something

566
00:43:46.320 --> 00:43:51.119
today to further education. And I
do. I invest in some kind of

567
00:43:51.119 --> 00:43:53.840
a fairly important conference or something each
and every year for myself personally, my

568
00:43:53.880 --> 00:43:59.920
own money. And I just came
back from a week at PSI's seven day

569
00:44:00.480 --> 00:44:06.480
Personal Transformation work outside in the High
Valley Ranch in California, and one of

570
00:44:06.480 --> 00:44:10.239
the things that was great about that
is the trainers there who've been with the

571
00:44:10.320 --> 00:44:14.360
organization for thirty years, said that
one of the people that had recently come

572
00:44:14.400 --> 00:44:17.199
through is none other than doctor Wayne
Dyer. Well, if you don't know

573
00:44:17.199 --> 00:44:21.519
who doctor Wayne Dyer is, it'd
be hard for me to really presence him.

574
00:44:21.559 --> 00:44:23.880
But you know, he's a great
philosopher. He's really done a lot

575
00:44:23.920 --> 00:44:28.039
in the education space, written many
many books, and is known for his

576
00:44:28.119 --> 00:44:31.280
work in personal transformasion. And he's
still going to seminars. And I think

577
00:44:31.360 --> 00:44:37.079
that really speaks loudly of the need
that what most of us start to recognize,

578
00:44:37.079 --> 00:44:38.679
which is really humbling, is once
we get into something, we realize

579
00:44:38.840 --> 00:44:44.519
how much we don't know. Right, if you're really paying attention, you

580
00:44:44.559 --> 00:44:47.599
recognize that. So I just really
want to echo. And here's the thing,

581
00:44:47.679 --> 00:44:52.000
ladies and gentlemen. If learning is
not something that so far right now

582
00:44:52.039 --> 00:44:54.320
has been fun for you, talk
to other people. Talk to us.

583
00:44:54.440 --> 00:44:58.639
We know how to make it fun. And so maybe you've just had some

584
00:44:58.800 --> 00:45:01.480
not so great teachers. We'd like
to fix that with you. Reach out

585
00:45:01.519 --> 00:45:05.119
to us. Here we are ladies. At the end of the show,

586
00:45:05.159 --> 00:45:09.639
we've managed to already get lose an
hour almost And you know that this program

587
00:45:09.719 --> 00:45:14.039
was listening to people across the world, and I love that about this program.

588
00:45:14.079 --> 00:45:15.960
We get to literally reach across the
globe and people that come to it

589
00:45:16.000 --> 00:45:21.559
are looking for ways to be able
to create cultures of meaning, inspirational leadership,

590
00:45:21.559 --> 00:45:23.360
and places that people can want to
come to and make a difference in

591
00:45:23.400 --> 00:45:28.719
the world. What would you let
to leave listeners with. Don't stop,

592
00:45:29.280 --> 00:45:34.199
never stop, never stop trying to
learn and do your best and just persevere.

593
00:45:35.639 --> 00:45:37.800
You know, the mindset that you
really hold is going to propel you

594
00:45:38.599 --> 00:45:45.039
onto the next phase of your life. It's carving out that path for you

595
00:45:45.079 --> 00:45:50.000
find your motivation and find your passion, because that's ultimately you know, you're

596
00:45:50.039 --> 00:45:52.719
going to want to learn everything you
possibly can. Once you find your passion,

597
00:45:55.440 --> 00:46:00.880
Samra I'd say, whether you're at
the start of adversity like a pandemic,

598
00:46:01.119 --> 00:46:06.840
or whether you're responsible for providing education
and guidance like Amber does on a

599
00:46:06.960 --> 00:46:12.119
daily basis in her job, to
always think about the value that you can

600
00:46:12.199 --> 00:46:16.360
bring to others. So you know, in the decisions that you make,

601
00:46:16.480 --> 00:46:22.199
if they're about serving others or meeting
someone else's need, elevating someone's career,

602
00:46:22.440 --> 00:46:27.000
or maybe cheering someone up. You
know when when they're bummed or they're tired

603
00:46:27.039 --> 00:46:31.920
of being home because of the pandemic, You'll be amazed at how much you

604
00:46:31.960 --> 00:46:38.800
will get back and get your soul
fed in a positive way when you get

605
00:46:38.800 --> 00:46:45.239
out of your own way and really
focus on others. That is so beautiful,

606
00:46:45.280 --> 00:46:47.000
ladies. And I have to add
to this because you've just paved the

607
00:46:47.039 --> 00:46:51.639
path so beautifully. What I'd also
say, every single one of us is

608
00:46:51.639 --> 00:46:53.840
guilty of saying one of these two
things at one point in life. Either

609
00:46:54.320 --> 00:46:58.079
I'm not good at that, so
I'm not going to work at it.

610
00:46:58.119 --> 00:47:00.000
I'm just not good at that.
I'm not good at technology. I said

611
00:47:00.119 --> 00:47:02.039
that for years. I could say
I could blow up any technology, and

612
00:47:02.079 --> 00:47:06.519
then I got to a place that, jeez, in the virtual area,

613
00:47:06.559 --> 00:47:07.719
I think I better get good to
technology, and lo and behold, I

614
00:47:07.760 --> 00:47:10.880
became pretty adept at it. And
then the other thing that we tend to

615
00:47:10.920 --> 00:47:15.039
say, which is extremely limiting this
ghost to mindset, like you were talking

616
00:47:15.119 --> 00:47:17.599
to Amber, is when we say
things like, well, you know,

617
00:47:19.159 --> 00:47:22.599
I've got one of those kind of
personalities where I just don't do those kind

618
00:47:22.599 --> 00:47:24.199
of things. You know, I'm
really you know, I got a short

619
00:47:24.239 --> 00:47:28.880
attention span or whatever. What I
rarely want to remind all of you is

620
00:47:28.920 --> 00:47:30.559
that we human beings show up in
the world exactly the same. We are

621
00:47:30.599 --> 00:47:36.840
a helpless bundle of cuteness and that
is completely helpless, and we managed to

622
00:47:36.880 --> 00:47:39.960
grow into these amazing human beings that
can do things like when Nobel prizes,

623
00:47:40.159 --> 00:47:45.599
run countries, create amazing companies.
What the human being can do is never

624
00:47:45.800 --> 00:47:49.760
ending. The only difference is how
much are you willing to invest in yourself,

625
00:47:49.920 --> 00:47:52.559
continue and learning, continue growing and
being the inspiration for others who do

626
00:47:52.599 --> 00:47:55.679
the same. So I just really
want to challenge you to look at your

627
00:47:55.719 --> 00:47:59.960
mindset, what is it telling you
can and cannot do, and then go

628
00:48:00.079 --> 00:48:02.960
past that. Anything else to add
before we go our separate ways, ladies,

629
00:48:04.800 --> 00:48:08.480
please those a longer experience, Yeah, me too. For me too.

630
00:48:08.480 --> 00:48:12.400
And again, I'm so grateful for
our collaboration. I appreciate who we

631
00:48:12.440 --> 00:48:14.960
get to be in the world together, that we get to learn from each

632
00:48:14.960 --> 00:48:17.320
other, be inspired by each other
and our ongoing work, and I appreciate

633
00:48:17.360 --> 00:48:22.079
that. And listeners and viewers.
As I said, these are great resources

634
00:48:22.119 --> 00:48:23.159
and people for you to know in
the world. And if you want to

635
00:48:23.199 --> 00:48:27.519
learn more about them, you can
find them a couple of ways. You

636
00:48:27.559 --> 00:48:32.000
can go to their website which is
Cornerstone League dot co op. If you

637
00:48:32.000 --> 00:48:36.159
want to find them individually, you
can find them both on LinkedIn, Camera

638
00:48:36.239 --> 00:48:40.519
Gains tam r A Gains and then
Ambert Bailey. Those are great ways,

639
00:48:40.559 --> 00:48:44.559
so I encourage you to interact with
them. They're just amazing professionals. And

640
00:48:44.760 --> 00:48:46.000
if you love learning or don't think
you like it, now's your chance.

641
00:48:46.880 --> 00:48:51.440
And also back to what we said
about the sponsorship who brought this particular episode

642
00:48:51.519 --> 00:48:54.840
to us, that this consumer awareness
initiative called opened your Eyes to a Credit

643
00:48:54.920 --> 00:48:58.360
Union? How great is that If
you don't know anything about a credit union,

644
00:48:58.440 --> 00:49:01.880
this is your chance. Joint effort
with SeeU Awareness LLC, whose goal

645
00:49:01.920 --> 00:49:06.800
is to increase consumer consideration of credit
unions. You can also learn more about

646
00:49:06.840 --> 00:49:10.519
them at as I said before,
Kuna dot org. That's Cuna dot org

647
00:49:10.800 --> 00:49:15.920
forward slash Awareness. Last week,
you missed the live show, you can

648
00:49:15.920 --> 00:49:19.199
always getch you be recorded podcast.
We are on your Dan Berger, who

649
00:49:19.239 --> 00:49:22.760
is the CEO and president of NAFCU, which is a credit union base,

650
00:49:22.079 --> 00:49:27.519
talking about his perspective of servant leadership, emotional intelligence and hiring for attitude over

651
00:49:27.599 --> 00:49:31.079
strictly resume fantastic conversation. Next week
we will be on the air with Brandon

652
00:49:31.119 --> 00:49:35.599
Peel, who is a fellow purpose
guide and author of Planet on Purpose,

653
00:49:35.719 --> 00:49:38.480
your guide to genuine prosperity, authentic
leadership, and a better world. We'll

654
00:49:38.519 --> 00:49:42.119
be talking about the work he does
and this book. See you there.

655
00:49:42.159 --> 00:49:45.159
Remember that works at least or of
our life. So let's work on Purpose.

656
00:49:50.519 --> 00:49:52.840
We hope you've enjoyed this week's program. Be sure to tune in to

657
00:49:53.000 --> 00:49:58.639
Working on Purpose featuring your host,
doctor Elise Cortes, each week on the

658
00:49:58.719 --> 00:50:05.159
Voice America Empower and Channel. Together
we'll create a world where business operates conscientiously.

659
00:50:05.840 --> 00:50:10.559
Leadership inspires impassioned performance, and employees
are fulfilled in work that provides the

660
00:50:10.679 --> 00:50:15.559
meaning and purpose. They crave see
you there. Let's work on purpose.