FIXED: Where Fine Art Meets Improving Solutions and Communication

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What's working on purpose anyway? Each
week we ponder the answer to this question.

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People ache for meaning and purpose at
work, to contribute their talents passionately

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and know their lives really matter.
They crave being part of an organization that

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inspires them and helps them grow into
realizing their highest potential business can be such

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a force for good in the world, elevating humanity. In our program,

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we provide guidance and inspiration to help
usher in this world we all want Working

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on purpose. Now. Here is
your host, doctor Elise Cortes. Welcome

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back to the Working on Purpose Program. Thanks for tuning in again this week.

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Great to have you. I'm your
host, doctor Atlise Cortez. Joining

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you live from Dallas, which is
home base for me. If you don't

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know me yet, I'm a management
consultant specializing in meaning and purpose organization law

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with therapist, inspirational speaker, social
scientist, and author. My team and

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I help companies discover and articulate their
purpose to through through their culture and operations.

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We work with forward thinking or forward
reaching organizations to develop inspirational leaders who

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create cultures where people actually want to
come to work and do their best,

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and we provide programs like the Grab
Your Guster that enable individual team members to

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discover and unleash their passion of purpose
at work to catalyze fulfillment, engagement,

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and productivity. You can learn more
about us and how we can work together

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at at least cortes dot com.
With us today is Amy Herman, a

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lawyer and art historian who uses works
of art to sharpen observation, analysis,

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and communications skills. By showing people
how to look closely at painting, sculpture,

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and photography, she helps some home
their visual intelligence to recognize the most

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pertinent and useful information, as well
as recognized biases that impede decision making.

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She's the author of Fixed, How
to Perfect the fine Art of Problem Solving,

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which we'll be talking about today.
JUNI today from New York City.

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Amy, welcome to working on purpose. Well to be here, you know,

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as I was saying before we came, just as the Rod chatting Greek

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we got on air, and I
was just reflecting, I mean, I

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don't know what I did. Tod
be so fortunate and blessed to get to

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host the show because I get to
meet people like you I would otherwise have

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no reason to meet it is crazy. I feel equally lucky, and I

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really believe the universe aligns in certain
ways and when people cross paths, we

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really have to leverage those opportunities and
make the most of them. So I'm

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really very happy to be here.
Awesome. I do have to warn you

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right now, though, that I
have been known to get to know a

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couple of guests here and there on
the show, and then when I'm traveling

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in the area, I show up
on the doorstep, I'd be thrilled.

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I'd be thrilled Ark brings you here
soon it happens. I've done it in

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Sydney, Australia and all kinds of
places, So that's great. Yeah,

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it's greatwork. I think so too. You know, you just get to

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know each other in a different level. It's amazing, so absolutely. And

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the other thing that I just take
delight in, amy is what you're doing.

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I'm just so I love the word
gobsmacked, right, gobsmacked and delighted

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by your approach to helping people to
learn to better be problem solved in their

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communicators through the use of art.
I love when we can, you know,

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juxtapose seemingly very disparate fields to produce
very dynamic results. And so you

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know what I think, what I
really appreciate, And we're going to talk

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about aspects of each of your chapters. But you open and you say something

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very interesting. You say, art
and artists themselves often get a bad rap

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for being complicated, obtuse, and
even obscene. That is exactly why they

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provide the perfect backdrop for problem solving, since ourshes today are similarly convoluted.

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Rest assured, you say, you
don't need any art history training or previous

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knowledge to benefit from this process.
Just open your eyes and an open mind.

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So this isn't just about the study
of art, you say, it's

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about using art to study ourselves and
the problems we face every single day.

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That's amazing. I love listening to
the words, and it really boils down

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to one simple thing at least,
that life is messy. Life is messy

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right now, and everything is broken. And I really do believe that the

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best things happen on the exit ramp
of our comfort zone. And what is

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a ramp of our comfort zone for
so many people, well, is the

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idea of looking at art. Because
people say I don't get art, I

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don't have a background in art,
I don't even like it. And I

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say to them, let's go out
of your linear lives point A to point

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B, and let's go to point
C and point D. Let's go to

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the exit ramp of our comfort zone. Look at things in a different way,

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so that when I bring you back
to your world, you're going to

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see things more perceptively. So by
stepping into a world with which we are

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not familiar, I believe that changing
your environment and changing what you look at

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changes the way you see everything.
And to give you a great quote that

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I read on a waltext recently in
a museum, and I never read wall

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text. It says, how we
look at things is fundamental to what we

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see. How we look at things
is fundamental to what we see. Oh,

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this is already just delicious. I
knew it would be. So here's

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the problem. I'm not going to
let you to let go off here.

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You're going to be with me all
and I We're just going to hang and

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have a conversation. You know,
Sorry, you know that's not so.

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This is great, you know,
And in your book you do this so

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beautiful. I love you. There's
so many all of your images that you

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put in there, and then you
challenged us to what do you see?

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And is does this offend you?
If it does, why it's amazing,

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right? And I just went into
that and looked at that it was so

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and I thought to myself, I
need to take one of Amy's courses.

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Well. One of the reasons that
I do this is because I want people,

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as they are either reading the book
or taking my course, I want

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them to become self aware. You
know, we all know what we think,

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we know what our capabilities are,
our strengths and our weaknesses. But

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when I ask you to look at
a work of art and I say what

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do you see? You know,
it's not how much you know. I

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want you to tell me what you
see. And to give you a perfect

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example, if I put two police
officers or two attorneys in front of the

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same painting and I ask them to
spend ten seconds with this work of art

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and to tell me what they see, I will get two very very different

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versions of what they're looking at.
And you say to yourself, well,

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if this is what's happening in the
museum, what's happening at the crime scene,

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what's happening in the what's happening in
the boardroom, we can't assume that

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anybody sees the world or our work
exactly the way we do through our eyes

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attached to our brain. So I'm
using art as the data to illustrate for

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that, to illustrate that for all
of us. That's so gorgeous. That's

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so gorgeous. Now speaking you taught
you mentioned lawyers. I think it's fascinating

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exactly how did this happen? You're
an art historian and a lawyer, among

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other things. I mean, this
is like a crazy train wreck. I

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well, I have to say,
as my son will say over and over

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again, one of my favorite lines
is don't seize opportunities, make opportunities.

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And my whole career path has been
making opportunities sometimes where they didn't necessarily exist.

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I am what I call a recovering
attorney. I am an attorney by

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training, and I was a practicing
litigator for five years. But I knew

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in my heart of hearts that I
was passionate about art history, and I

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didn't want to waste a legal education. I didn't want to waste all that

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good training as a litigator. So
I thought there has to be a way

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to combine the practical aspects of each
of these disciplines, legal analysis and visual

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analysis to create something that could actually
be entrepreneurial and useful for people. So

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twenty two years ago, when I
left the practice of law, I went

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to work at the Frent Collection and
I went to work there as the assistant

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to the director, and I saw
that there was a hole in the education

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department, and I started volunteering part
of my time in the education department and

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learned about the field of museum education, and eventually I became the head of

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education. I went back to school
and got an advanced degree in art history,

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but never let my legal skills go. And while I was at the

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Fret Collection, I started this program
and it was for medical students only.

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The idea was to take medical students
out of a hospital, out of a

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clinical setting, bring them to an
art museum, teach them how to analyze

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works of art, with the idea
that when they returned to the hospital they

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would be better observers of and communicators
with their patients. This was not my

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idea. They were doing it at
Yale, and with Yale's very gracious permission,

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they let me start a version of
it in New York City. So

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I invited Cornell Medical School to come
to the free collection, and voila,

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we had an amazing medicine in art
program. But things took a turn in

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two thousand and four when I adopted
it and moved out of medicine. HM.

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Okay, A couple things first.
It's clearly part of your superpower your

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superpower set is that ability to be
able to bring again seemingly very disparate worlds

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together. I mean, that's a
superpower Amy, and I know you know

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that now listeners and viewers for you, those of you that are trying to

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figure out, ooh, you know, should I stay in this career I've

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been in for twenty years that I
hate, or could I go into this

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vastly wild, different thing over here? I take a point a note from

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Amy's story here, and I bet
there are some interesting threads there for you

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to help you bring those two worlds
together in a really dynamic way, just

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like Amy did. So. Amy, that's amazing. It is. What

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you say is absolutely true. I
knew that my AHA moment was that art

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history moved me. But I had
to make the move from something that was

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so passionate to making a practical,
fulfilling career that could also contribute something to

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the greater good. I also think
it's interesting that you wanted to go And

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I heard the word entrepreneurial, so
you clearly there was something about being an

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entrepreneur that was important to you.
What was important about that? It was

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I had been working in the prior
to working in the law. My whole

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family had come from the now for
profit sector. And I thought, you

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know the idea of developing a company, because I wasn't following it anyone's footsteps.

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Here combining these two disciplines, legal
analysis and visual analysis, I said,

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there's something bigger here. And when
I told you I switched. I

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left medicine in two thousand and four. It was one of those aha moments.

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I was out to dinner with friends
and I was telling them that my

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medical students had myopia, very very
narrow vision. It was all about kidney

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stones and hematomas and MRIs. And
someone asked the question, and here's the

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thread. We always have to keep
asking questions. Someone said, why are

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you just doing this for medical students. Why aren't you doing this for people

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other people who need observation skills?
I said, like whom My friend said,

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like cops. Why aren't you doing
this for homicide detectives? And I

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thought, I don't know, why
am I not? So Monday morning,

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I picked up the phone and made
a cold call to my local police department

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at the NYPD, And it took
seven transfers, seven transfers for me to

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get to the right person who heard
what I was saying. And six months

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later, every newly promoted captain in
the NYPD had to come to my museum

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for this training. I just got
several layers of goosebumps I met. Sorry,

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Amy, thank you very much.
I was worth the prize of admission.

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That's brilliant, so brilliant, you
know, and so really quick,

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and I guess I so much.
I want to extract at your book.

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You know this whole thing about for
me, the journey of being an entrepreneurs

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It's about realizing my potential for me, That's what it is is. I

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wanted to navigate through that process of
creating something that's mine. It's my IP,

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my programs and consulting that are from
my creation, but then stealing it

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and bringing it into being into a
business. To me, that's I don't

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know. There's something about that that
is like I want to do that.

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That's what I needed to do in
my lifetime. It's the perfect illustration of

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the growth mindset. You say,
I'm good. I love what I do,

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but I need to be better.
And I had really a formative moment,

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a critical juncture. I had invited
the FBI to come to the Fret

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Collection for this training because the collaboration
with the NYPD hit the front page of

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the Wall Street Journal and my world
exploded. So a group from the FBI

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came to the Free Collection, and
I remember when we left, the special

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agent in charge says, you know
what do I owe you? And I

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said, oh no, it's my
honor to have you come to the Free

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Collection. And this goes back to
your entrepreneur question. And he put some

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cash in my hand and he said
to me, don't give this away for

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free. This is valuable. Don't
give it away. And I thought to

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myself, we could be onto something. This could help people. I could

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develop in this growth mindset, get
better and better and use art and develop

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this to be something bigger and better. Then that's then its initial iteration,

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and that's what it has grown into. And I don't want to I don't

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want to minimize the role that the
art the Wall Street Journal played when they

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profile my collaboration with the NYPD.
It was on the front page, above

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the fold of the Wall Street Journal, and companies read it all over the

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world and they said, Hey,
if she's teaching the New York City Police

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Department how to you know, enhance
their observation skills, maybe she can do

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it for my company as well.
My world exploded. Then I think it's

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just brilliant. It's so inspiring,
so inspiring, and you do talk,

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you do share that example of how
of being paid like that in your book,

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which is disgorgeous. So thank you, You're welcome. So let's get

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into your book a little. I
want to what I want to do is

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I want to I want to take
a piece from most all of your chapters,

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maybe not all of them, so
the listeners and viewers have an idea

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of just what they're what's in store
for them, and this will be teaching

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for them, of course, in
this conversation. So starting in your Clean

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your Lenses chapter, you say,
when we are engaged in a constant study

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of the self, we are better
able to diffuse difficult situations and manage difficult

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people. The better we know our
own by seasoned behaviors, the more effective

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will be at problem solving, crisis
averting, and leading others to their greatest

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potential. Sounds amazing, it does, but it comes down to one very

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simple line. When I said before
that no two people see anything the same

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way. When I ask my readers
and my participants to clean their lenses,

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what I'm asking them to realize is
that we need to meet. If we're

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going to be effective problem solvers.
We have to understand that there's always another

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way to see something, and that
we have to while we might not agree

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with other people, we have to
validate that they're going to see things differently

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and meet them where they are,
so that when we clean our lenses,

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we have an opportunity to say,
you know, maybe there's another way of

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looking at this, and I might
not agree with how my colleague is looking

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at the problem, but let's look
at it together. Because I believe that

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selfishly, multiple perspectives make for better
decision making, and you can't adapt multiple

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perspectives until you clean your lenses to
understand that you can see a single problem

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from multiple vans to points. Oh
any two things, So I have taught

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cognitive psychology, where we learn,
of course that you know, your vision

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is very much construed in your in
your mind. And I love when you

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when you really specify that no,
no, no, two people see the

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same thing. So I remember distinctly. I dated somebody for a while,

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really really beautiful bright man. It
was so interesting and we'd be out and

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about and he'd say, did you
see did you see that? Like?

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What what do you talk about?
And he would look like, you fool,

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did you not see that? I
mean, he was, you know,

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really really just like flabbergusted, and
just how stupid I was that I

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didn't see what he saw. I'm
like, dude, that's not how vision

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works, Darlin. Sorry to to
disrupt this for you, but I'm not

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looking at even what you're looking at, and even if I were, I

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wouldn't see the same thing. But
it was amazing a really really smart man,

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and he took it for granted that
everyone saw the world the way he

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did. Of the things about looking
at art is that it heightens awareness that

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no two people see anything the same
way, and if two people describe a

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painting differently, as I said before, it makes them think, well,

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wait, a minute. You know
what's happening on the job where I'm assuming

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that all my colleagues see our work
and our objectives and our goals and our

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analytics all the same way, and
in fact no one does. Right.

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So art is the great leveler,
and it makes us realize that nobody sees

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anything. And this goes into the
personal realm as well, our husband's,

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wives, partners, children, nobody
sees the way they do. And when

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you say to someone in exasperation,
as I've done many times, can't you

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see this? You have to really
walk that back and say, maybe they

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can't. And it's up to me
to be able to articulate what I see,

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to give them, to guide them
and give them insight into seeing what

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they see. Yeah, they don't
get a little magical like pouring device into

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our minds that you know, to
sort of jump in there and see just

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what we're seeing on that screen.
Yeah, not so beautiful. That point

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is already great for our listeners of
viewers. I know, let's grab our

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first break. I'm your host,
doctor Release Cortes. We've gone here with

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Amy Hermann. She's the author of
Fixed, How to Perfect the fine art

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of Problem solving, We've been talking
a bit about just how she got into

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this space and a bit about her
book. We're going to keep going after

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the break, stay with us,
We'll be right back. Doctor Elise Cortes

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is a management consultant specializing in meaning
and purpose and inspirational speaker and author.

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She helps companies visioneer for greater purpose
among stakeholders and develop purpose inspired leadership and

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meaning infused cultures that elevate fulfillment,
performance, and commitment within the workforce.

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To learn more or to invite Elise
to speak to your organization, please visit

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her at Elisecortes dot com. Let's
talk about how to get your employees working

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on purpose. This is working on
Purpose with doctor Elise Cortes. To reach

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our program today or open a conversation
with alease, send an email to a

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lease Alise at Elise Coortes dot com. Now back to working on Purpose.

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Thanks for stating with us. Welcome
back. Before we get back to the

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program, let me just share with
you and invite you to check out the

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book that I put out in November
of twenty twenty. It's called Purpose Ignited.

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How Inspiring leaders ignite passion and elevate
cause it's on Amazon. And I

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really wrote that book to awaken readers
to their passion and their purpose and transform

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them into inspiration to leaders to help
create places where people actually want to come

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to work and do their best.
And it's also what I use as the

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content for my leadership programs. So
if you're just coming back to the program,

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my guest today is Amy Herman.
She's the president of the Art of

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Perception and the author have fixed how
to perfect the fine art of problem solving.

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I'm your host, doctor Relice Cortes. So if we keep going here,

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I got to tell you this this
next chapter, just the way you

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open it, just I probably will
never forget it, Amy, I probably

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will never forget the change your Shoes
chapter. So you talk about the shoes

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on the Danube Bank memorial that showcases
the shoes left behind by the countless innocent

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individuals suspected of being Jews in Budapest. So the memorial is of shoes on

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the water bank. I think you
said they're made out of metal, but

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they're right at the river's shore.
And so the whole thing is about changing

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our perspective. But if you could
for our listeners, could you describe more

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about that memorial, it's history,
who did it, etc. To get

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us into that moment, and then
talk more about this importance of change your

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shoes. Absolutely, one of the
things that I love about art is that

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can illustrate so many of the key
concepts, not the other way around.

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I don't talk about the art,
We use the art to illustrate. And

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what you're referencing is a beautiful sculpture
on the banks of the Danube. It's

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called Shoes on the Banks of the
Danube, and it's a sculpture from two

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thousand and five. And the memorial
is to recognize and memorialize all the people

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that were killed on the banks of
the Danube by the Raw Militia, which

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was a Nazi aligned party put into
power by Hitler in nineteen forty four.

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And what the Hourcross Militia did is
they brought people, They rounded up people,

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mostly Jews, brought them to the
edges of the river, and they

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made them take their shoes off,
and then they took those shoelaces. It

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was particularly brutal and a very ugly
part of history. They tied the victims

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together with their shoelaces and shot one
and they all fell into the river.

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And what the artist Kantogi and the
sculptor Jewlip Power wanted to do was to

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not only memorialize this horrific event of
World War two, but humanize it.

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And by using shoes. It's pears
and pears and pairs of shoes, all

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made of bronze and metal. And
what's so humanizing is we all wear shoes

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every single day, even during pandemic. At home, we wear slippers,

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we wear sneakers. And the idea
when you come up on these shoes at

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the actual memorial, people look,
well, isn't that strange? Whose shoes

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are they? Why were they left
here? And then you realize they're made

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of metal, that they are in
fact a memorial. And what is so

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humanizing and devastating is because everybody can
relate to shoes. And so in this

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chapter I ask my readers to change
their shoes, because it's what an artist

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has to do to undertake creating a
work of art, and what we have

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to do to solve a problem.
Choosing and executing perspective, both literally as

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an artist and figuratively as a problem
solver in business. We have to think

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about things symbolically and structurally and thematically
and logistically and tactically, and these are

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integral parts of problem solving. So
I chose that memorial because it is so

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horrific, it is so human,
and it literally asks us to change our

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shoes and think about the perspective of
other people as we approach the idea of

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problem solving. Oh my gosh,
it's just it's so powerful. Amy,

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It's just such a powerful way to
illustrate some thing. I mean, I

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just I'm never going to forget it
now while we're in that camp. Literally,

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I do want to just I want
to talk about this just briefly.

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You said something in your book that
I didn't know. I don't know a

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lot about the history of around Hitler, for example, but she said something

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like I think he aspired to be
an artist or something you said, and

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that he was blatantly rejected. And
I think you even said something like,

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gosh, what would have happened?
Maybe if somebody had been a little kind

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to him along the way, maybe
the course of history would be entirely different.

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Yes, this is a point that
came up in the context of my

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book, and we were talking about
looking at things from a different perspective,

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and I was talking to a perspective
college student and the assignment for the college

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essay was, if you could change
one event in the twentieth century, what

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would it mean one event in history
in the twentieth century. And most people,

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you know, they point to World
War Two, they point to the

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Holocaust, some people talk about Vietnam, the Titanic, all the major historical

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events. But this young man that
I know, decided to take a different

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perspective, which is why I wrote
about it in the book. And he

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looked at Hitler. And people have
said, well, if Hitler were never

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born, But this is what he
discovered that, as you said, Hitler

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did in fact want to be an
artist, but he was rejected from art

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school, not once but twice.
And after his rejection from art school,

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his feelings of insecurity and anger led
him to Germany and committed the atrocities that

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he did. And what this young
man wrote about was, if I could

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change one event, I would admit
Hitler to art school. And if he

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ever had in fact been admitted to
art school, how would the whole world

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have been different? He wouldn't have
had the rejection and the anger and take

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it out in such a way in
such a vengeful, destructive way that had

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he actually become an artist, whether
successful or not, could have really changed

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the whole course of history. And
what I loved about that analysis is on

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the other side of an issue,
not just thinking about what an atrocious man

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Hitler was and what if he had
never been born, but how could we

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have changed the course of history in
a different way. And I want that

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to be directly applicable to how we
solve problems. How can we get to

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the other side of the issue and
not just jump on the obvious answer,

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but let's look for another one that
actually might be more sustainable. That's so

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powerful, Amy, this is just
this is so good. Yeah, so

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so welcome, thank you. Okay, So, now in your defining the

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project chapter, you talk about in
problem solving, when we rush to find

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a solution, so kind of getting
what you're talking about. When we rush

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to find a solution, the result
can end up not fitting because we didn't

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first measure the problem accurately. So
you're talking about that already in the example

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you just gave. That's right,
that's right. But the idea of defining

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a project, and this is the
example that I use because it's really one

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of the simplest ones with which we
can all identify. Have we ever been

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called into a meeting everyone is sitting
around the conference room tam, and the

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person in charge, the head of
the department, the CEO, says,

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Okay, we need to address this
problem. It's cutting into profits, it's

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cutting into morale, and this is
what we're going to do without taking the

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opportunity to go around the table and
ask each person what he or she perceives

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the problem to be. Because it
goes back to the original statement that we

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made that no two people see anything
the same way, and if each of

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us has an opportunity to articulate the
problem, the solution will be that much

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more tailored and that much more readily
available than if we all just dive in

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and try to solve something when we
haven't defined the problem in the first place.

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And yes, it takes time and
it takes effort and discussion, but

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just think, after coming to some
kind of consensus with ten people around the

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table about what the common problem is, how much better it's going to be

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to approach a solution when we're all
on the same page. And the other

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example I give, have you ever
on to a meeting, a lease an

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hour long meeting, and you come
out and people say, what was that

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about? Of course that happens to
all of us, no idea. Yeah

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now, And someone goes to a
keyboard and says, as we discussed it

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this morning's meeting. What did we
discussed it this morning's meeting. We need

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to lay the groundwork to find the
problem and define the issues. And it

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sounds so basic, but it can
pave the way for effective communication and I

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believe much better problem solving. Mm
hmmm, I agree. Now, then

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you go on, it's just work
that when we start really getting into your

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material in your world gets you can
just really see the value of that.

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Then you go on and you say, really study a situation, and so

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then you say, look at it
from different perspectives, look behind it,

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around it, under it, right, that is like if you think about

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that for just a second, like
just a simple thing like you know,

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this house being built around the corner. It looks incredibly different when I look

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at it from my front doorstep than
I do when I go just to slightly

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around the bend in my neighborhood.
It's amazing. The view is completely radically

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different. It's not the same house. So are absolutely right, and what

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you've set up is the perfect template. Walk away from a problem, step

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in closer, ask people questions.
And I realize we are all challenged for

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time. But if we invest the
time on the front end to take that

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deeper dive. Or I heard a
phrase that someone used, I'm not fond

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00:26:19.680 --> 00:26:22.720
of it, but they said to
double click on certain issues. If you

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take the time to look from multiple
perspectives. Again, art lends itself beautifully.

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We can step in close to the
painting, we can step across the

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gallery, we can look at a
small piece of it. It will help

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us to discuss not only the small
details and see the issues, but also

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00:26:37.960 --> 00:26:42.759
see the big picture in a different
light. And I really believe that.

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You know, when I say how
we look at something is fundamental to what

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we see, I really do believe
that. And I think that when we

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look at things from multiple perspectives and
we discuss with other people what their perceptions

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and perspectives are, we're on a
course to solve problems more effectively. The

409
00:27:02.319 --> 00:27:06.279
other thing that really strikes me,
which I got to believe is absolutely interwoven

410
00:27:06.279 --> 00:27:10.359
into what you do, is just
the process of making people talk about what

411
00:27:10.400 --> 00:27:14.359
they're observing, actually articulate what they're
observing, which is a lot of work

412
00:27:14.640 --> 00:27:18.759
is already going to improve their communication. It absolutely is. And you know,

413
00:27:18.000 --> 00:27:21.200
there can never be a response when
I say to someone, well,

414
00:27:21.200 --> 00:27:22.599
what do you see? There can
never be the response, well, I

415
00:27:22.599 --> 00:27:26.359
don't know, Because everybody sees something
and we're looking at art it gives us

416
00:27:26.400 --> 00:27:30.480
ground zero. We're all in the
same place. But one of the points

417
00:27:30.519 --> 00:27:32.880
I want to bring in here at
least, but I think is so important,

418
00:27:32.960 --> 00:27:36.599
especially for those who are in positions
of leadership, is that when we

419
00:27:36.640 --> 00:27:40.599
are discussing things and we're talking about
problem solving, we're talking about our observations.

420
00:27:41.200 --> 00:27:44.480
One of the greatest takeaways that I
want people to have from my course

421
00:27:44.519 --> 00:27:49.519
and the book is don't let perfection
be the enemy of good. Sometimes we

422
00:27:49.759 --> 00:27:55.759
can't be perfect, and good has
to be good enough. There are problems

423
00:27:55.799 --> 00:27:59.519
that we need to put a band
aid on them and staunch the bleeding and

424
00:27:59.599 --> 00:28:03.359
move on. And if we can't
solve the overarching crisis, well sometimes that

425
00:28:03.440 --> 00:28:07.559
has to be okay. And it
takes a brave person and a visionary leader

426
00:28:07.599 --> 00:28:11.720
to say, you know what,
we're going to solve this problem today,

427
00:28:11.039 --> 00:28:15.400
and we're going to move on to
things that really need our attention. So

428
00:28:15.880 --> 00:28:19.440
when we're looking at problems from multiple
perspectives and articulating what we see, try

429
00:28:19.519 --> 00:28:25.759
not to let perfection be the enemy
of good. Amen. Absolutely, Amen,

430
00:28:25.880 --> 00:28:29.079
move things along. I couldn't agree
more. I love quality, I

431
00:28:29.119 --> 00:28:33.079
really love quality. And at the
same time, you know, ongoing effort

432
00:28:33.119 --> 00:28:36.279
and contribution impact really go a long
way. So I'm completely with you on

433
00:28:36.359 --> 00:28:38.079
that. Great. Great, it
really does go a long way. But

434
00:28:38.119 --> 00:28:41.480
sometimes we have to articulate it.
We have to say it out loud yes,

435
00:28:41.559 --> 00:28:44.559
and make it safe for people.
Make it okay for people. Make

436
00:28:44.599 --> 00:28:48.000
it okay for people. Absolutely,
And not only do you make it okay

437
00:28:48.319 --> 00:28:49.759
for yourself to say, you know, I'm going to move on, you

438
00:28:49.799 --> 00:28:52.720
also give people permission to say,
you know what, I'm going to stop

439
00:28:52.759 --> 00:28:56.599
here. This is the best I
can do, and I have to move

440
00:28:56.599 --> 00:28:59.039
on to something else. Well,
and I know that's how you got this

441
00:28:59.119 --> 00:29:00.359
one. At least one of your
books that you talk about that you're like,

442
00:29:00.400 --> 00:29:03.359
you know, if it were up
to me and I didn't have a

443
00:29:03.359 --> 00:29:06.000
dead language we're going to talk about
as well, you know, you would

444
00:29:06.000 --> 00:29:08.240
have had another, I don't know, one hundred or two hundred pages in

445
00:29:08.279 --> 00:29:11.960
your book, right, and who
needs a hundred more pages in a book?

446
00:29:11.200 --> 00:29:15.000
Right? And I understand that my
publisher she said the same thing.

447
00:29:15.160 --> 00:29:17.799
She goes, you know, Alice, people actually don't want to read all

448
00:29:17.799 --> 00:29:21.160
that stuff, you know, come
on stop. So anyway, I just

449
00:29:21.240 --> 00:29:25.440
appreciate that, But let's cover this
next piece here at the bite sized Pieces

450
00:29:25.559 --> 00:29:29.079
chapter. This is this is fascinating
as well for someone like me, and

451
00:29:29.119 --> 00:29:30.839
I think a lot of listeners and
viewers will really really relate to this.

452
00:29:32.000 --> 00:29:33.880
But you say that when we're problem
solving, it can seem like we're up

453
00:29:33.880 --> 00:29:38.240
against the impossible, staring down a
gigantic blank canvas or a field full of

454
00:29:38.279 --> 00:29:41.920
thousands of ruined fragments. It's then
that we realize that picking up the pieces

455
00:29:41.960 --> 00:29:47.079
after an explosion maybe wasn't the hardest
part. It's how to not sink beneath

456
00:29:47.119 --> 00:29:52.319
the waves overwhelm. The waves of
overwhelm threatened to drown all of us.

457
00:29:52.440 --> 00:29:56.160
And at the risk of giving two
personal example, Alise, I'm going to

458
00:29:56.200 --> 00:30:00.799
share this with you and your listeners
because if they haven't walked that walk themselves,

459
00:30:00.839 --> 00:30:04.240
they certainly walk that walk with other
people. I am a very grateful

460
00:30:04.279 --> 00:30:10.319
cancer survivor. I am exceedingly grateful
every single day. But I will tell

461
00:30:10.359 --> 00:30:14.720
you in all candor, I was
getting a diagnosis like I did was daunting,

462
00:30:15.119 --> 00:30:17.799
and the doctor told me what it
was going to entail, and my

463
00:30:17.880 --> 00:30:21.160
first response was, well, I
don't have time for that, and she

464
00:30:21.279 --> 00:30:23.519
looked at me with a sly smile
and she said, well, you're going

465
00:30:23.559 --> 00:30:26.720
to make the time, because if
you don't make the time, you're not

466
00:30:26.759 --> 00:30:30.319
going to be here in six months
to talk about it. So the reason

467
00:30:30.359 --> 00:30:33.680
I bring that to the discussion is
because when I got my diagnosis, she

468
00:30:33.759 --> 00:30:37.599
told me, very matter of factly
that I was going to have sixteen sessions

469
00:30:37.599 --> 00:30:41.000
of chemotherapy, I was going to
have a minimum of three surgeries, I

470
00:30:41.039 --> 00:30:42.559
was going to lose all my hair, and the year was going to be

471
00:30:42.640 --> 00:30:48.599
terrible. And then she said any
questions, And I left there thinking that

472
00:30:48.799 --> 00:30:52.440
is just looming in my future,
and how does one begin to digest it?

473
00:30:52.720 --> 00:30:55.400
And the way I did it,
and I dare say successfully, it

474
00:30:55.440 --> 00:30:59.960
had some you know, everyone has
bad days, but I broke that diagnosis,

475
00:31:00.240 --> 00:31:03.160
my prognosis, and the treatment into
bite sized pieces instead of thinking,

476
00:31:03.480 --> 00:31:07.640
I have sixteen sessions of chemotherapy over
the next few months. How am I

477
00:31:07.680 --> 00:31:12.279
going to deal with that? One
week at a time, and every Friday

478
00:31:12.400 --> 00:31:15.759
it was one session closer to the
end. I got through. I lived

479
00:31:15.799 --> 00:31:18.920
to tell about it. You know
what. To celebrate those small milestones.

480
00:31:18.920 --> 00:31:22.559
Wooho, we got through one more
round of chemo. Were one more closer

481
00:31:22.599 --> 00:31:26.640
to the end, and look where
I am. And by breaking it into

482
00:31:26.720 --> 00:31:30.279
bite sized pieces and not thinking about
three months down the road, I knew

483
00:31:30.279 --> 00:31:33.599
I was going to get there one
week at a time, and I have

484
00:31:33.880 --> 00:31:37.519
used that as a template instead of
having a looming deadline. I spoke with

485
00:31:37.519 --> 00:31:41.279
someone today who was working on her
dissertation, and I said to her,

486
00:31:41.319 --> 00:31:45.799
instead of thinking about your dissertation dissertation
deadline at the end of May, one

487
00:31:45.799 --> 00:31:48.599
week, write ten pages, the
next week edit it, and the next

488
00:31:48.640 --> 00:31:52.240
week write ten more pages. And
the end of every portion, celebrate,

489
00:31:52.359 --> 00:31:56.759
look what you got done. And
we all need to do that, whether

490
00:31:56.839 --> 00:32:00.559
it is parenthood or a work assignment
or a long or short term project.

491
00:32:00.960 --> 00:32:06.759
Break it into bite sized pieces,
celebrate the milestone, and before you know

492
00:32:06.799 --> 00:32:09.319
it, you will have met your
deadline. Brilliant Damie absolutely brilliant. I

493
00:32:09.319 --> 00:32:12.079
was going to talk to you about
your cancer, and I do have another

494
00:32:12.119 --> 00:32:15.359
question about that. But let's grab
our last break here. I'm your host,

495
00:32:15.400 --> 00:32:16.880
doctor release Cortes. We've got on
the air with Amy Hermann, the

496
00:32:16.920 --> 00:32:21.200
author of Fixed, How to Perfect
the Fine Art of Problem Solving. We've

497
00:32:21.200 --> 00:32:22.839
been talking about some of the chapters
in her book. After the break,

498
00:32:22.839 --> 00:32:27.359
I'm going to have her finish a
couple more pieces about the chapters, and

499
00:32:27.400 --> 00:32:30.039
I want to help just a little
bit more into that cancer experience. To

500
00:32:30.039 --> 00:32:32.799
stay with us, We'll be right
back. Doctor Elise Cortes is a management

501
00:32:32.880 --> 00:32:39.160
consultant specializing in meaning and purpose and
inspirational speaker and author. She helps companies

502
00:32:39.240 --> 00:32:46.200
visioneer for greater purpose among stakeholders and
develop purpose inspired leadership and meaning infused cultures

503
00:32:46.440 --> 00:32:52.240
that elevate fulfillment, performance, and
commitment within the workforce. To learn more

504
00:32:52.480 --> 00:32:58.039
or to invite Elise to speak to
your organization, please visit her at Elisecortes

505
00:32:58.079 --> 00:33:01.279
dot com. Let's talk about how
to get at your employees working on purpose.

506
00:33:08.480 --> 00:33:13.759
This is working on purpose with doctor
Elise Cortes. To reach our program

507
00:33:13.799 --> 00:33:19.279
today or open a conversation with Alise, send an email to a lease Alise

508
00:33:19.920 --> 00:33:28.400
at elisecortes dot com. Now back
to working on Purpose. Thankteresting with us,

509
00:33:28.400 --> 00:33:30.720
and welcome back to working on Purpose. One of a bit of news

510
00:33:30.720 --> 00:33:32.640
I want to share before we get
back to the program is the anthology that

511
00:33:32.680 --> 00:33:36.559
I've been working on for a couple
of years has been released. Came out

512
00:33:36.599 --> 00:33:39.119
in August of twenty one. It's
a collection of twenty five stories from women

513
00:33:39.160 --> 00:33:43.759
across the globe who I recruited to
share their very intimate stories of how they've

514
00:33:43.799 --> 00:33:45.400
discovered their purpose and are now serving
from it. And I'm so proud of

515
00:33:45.440 --> 00:33:47.960
this. I'm actually more proud of
this, this particular book than I am

516
00:33:49.000 --> 00:33:52.440
my first own book, because it's
all of us coming together. It's called

517
00:33:52.480 --> 00:33:54.759
Passionately Striving and Why, an anthology
of women who purse of your minded to

518
00:33:54.759 --> 00:33:59.319
live their purpose. So that's out
and we're celebrating, of course this month

519
00:33:59.359 --> 00:34:01.839
of March. And also I am
now scouting for men to share their stories.

520
00:34:01.839 --> 00:34:05.720
If you know someone, send them
my way. If you're just joining

521
00:34:05.759 --> 00:34:07.840
us today. My guest is Amy
Herman. She's the president of Art of

522
00:34:07.920 --> 00:34:12.760
Perception and the author have fixed how
to perfect the fine art of problem solving.

523
00:34:12.800 --> 00:34:15.800
I'm your host, doctor Relie Cortes. So that little bit about cancer

524
00:34:15.840 --> 00:34:19.519
you were talking about before, I
definitely wanted to hear more about that.

525
00:34:19.559 --> 00:34:22.079
You talk about it in your book, and now I see how you've woven

526
00:34:22.119 --> 00:34:27.320
it in in terms of the bite
sized pieces framework. What I want to

527
00:34:27.400 --> 00:34:30.960
understand, Amy, is what did
you learn from the experience of cancer?

528
00:34:30.880 --> 00:34:35.239
You know, Elise, I would
never recommend to anyone to have to go

529
00:34:35.280 --> 00:34:39.119
through a cancer journey, but it
has forever changed my perspective because we are

530
00:34:39.239 --> 00:34:45.480
a collective of our own experiences,
assumptions and biases. And I started my

531
00:34:45.559 --> 00:34:50.079
program, as I mentioned to you
earlier, it had its roots in medicine,

532
00:34:50.280 --> 00:34:53.199
and I've been training people in the
medical profession for years, and now

533
00:34:53.239 --> 00:34:57.119
I have the perspective of what it
is to be a patient with a very

534
00:34:57.199 --> 00:35:00.559
serious illness. And not only has
it given me a new perspective on the

535
00:35:00.639 --> 00:35:07.000
doctor patient and nurse patient relationship and
enabled me to train them from or work

536
00:35:07.039 --> 00:35:09.360
with them in a very very different
from a different place to help them solve

537
00:35:09.400 --> 00:35:15.559
their problems, it's given me my
own personal perspective. That my son was

538
00:35:15.599 --> 00:35:17.280
in middle school when I was sick, and he used to come home and

539
00:35:17.320 --> 00:35:21.480
he would say, Mom, we
have a problem. And my first question

540
00:35:21.559 --> 00:35:25.039
always is is anyone dying? And
if he said no, then I would

541
00:35:25.039 --> 00:35:30.159
say, then we can solve the
problem. And one of the greatest gifts

542
00:35:30.159 --> 00:35:32.639
that I've given myself and hopefully to
my son and to my family members is

543
00:35:34.039 --> 00:35:37.679
after going through a cancer journey,
I just can't sweat the small stuff.

544
00:35:38.079 --> 00:35:43.559
I just can't because the world,
as I said before, everything is broken.

545
00:35:43.960 --> 00:35:49.239
And even in this beautiful book that
I've put so much effort and time

546
00:35:49.400 --> 00:35:52.559
and thought into, there are mistakes
in it. There are printed mistakes.

547
00:35:52.599 --> 00:35:55.519
I'm sure you saw some, because
we all know there's no such thing as

548
00:35:55.800 --> 00:36:00.920
a perfectly printed document. You know
from authoring your own books, there is

549
00:36:00.000 --> 00:36:04.679
no such thing. Can I lay
awake at night worrying about the mistakes in

550
00:36:04.719 --> 00:36:08.480
the book. I can't. I
can't because I'm an imperfect human being,

551
00:36:08.880 --> 00:36:14.239
and having cancer and overcome cancer made
me see that there are bigger issues in

552
00:36:14.280 --> 00:36:17.760
life to worry about and to celebrate, and I just can't sweat the small

553
00:36:17.800 --> 00:36:22.440
stuff, whether it's a professional or
personal. And I try to keep that

554
00:36:22.960 --> 00:36:25.960
as my north star as I move
forward. Don't sweat the small stuff.

555
00:36:27.440 --> 00:36:31.159
M beautiful. Wow, I'm going
to learn from you because I really don't

556
00:36:31.159 --> 00:36:34.079
want to go through your experience.
So I'm just going to go ahead and

557
00:36:34.119 --> 00:36:37.079
take the Vie Carey's learning experience.
Please do. I hope you have to

558
00:36:37.159 --> 00:36:39.960
have that, but it has a
way of bringing grace upon people. And

559
00:36:40.000 --> 00:36:44.159
I also stand on the shoulders of
so many people who didn't make it,

560
00:36:44.199 --> 00:36:46.760
and I want to make that every
day. I want to shout from their

561
00:36:46.760 --> 00:36:51.400
shoulders and say that we all take
lessons and we all have something to learn

562
00:36:51.679 --> 00:36:54.559
from this. No doubt you're teaching
us so much in this in discussion,

563
00:36:54.599 --> 00:36:58.960
and this is so beautiful. Thank
you. Yes, you're welcome. So

564
00:36:59.400 --> 00:37:02.760
going on. Still back to your
book here, another chapter is recognizing relationships

565
00:37:02.840 --> 00:37:07.199
and red hearings. And you say, simply knowing we're capable of and likely

566
00:37:07.239 --> 00:37:10.599
to do this, That is,
seeing patterns and things in ourselves can help

567
00:37:10.639 --> 00:37:15.519
ensure our pattern recognition doesn't evolve into
a pattern of expectation. Yes, ooh,

568
00:37:15.599 --> 00:37:20.320
that's so powerful. Yes, the
idea, you know, it's always

569
00:37:20.360 --> 00:37:23.000
great when we can see patterns in
our work life, in our personal life,

570
00:37:23.360 --> 00:37:25.239
in our heads. We say,
you know, been there, done

571
00:37:25.280 --> 00:37:29.239
that. I know I can handle
this. But the caveat that I want

572
00:37:29.239 --> 00:37:31.960
to give us is we should always
benefit from our experience, but to make

573
00:37:32.039 --> 00:37:37.000
sure that pattern recognition does not evolve
into patterns of expectation. Because there are

574
00:37:37.159 --> 00:37:42.639
people out there, and I don't
say this in a conspiratorial theorist kind of

575
00:37:42.679 --> 00:37:45.880
way, there are people that want
to throw us off course. And we

576
00:37:45.000 --> 00:37:49.880
do live in an age of disinformation. As sad as that makes me,

577
00:37:50.280 --> 00:37:52.320
we do live in an age of
disinformation. And when I talk about red

578
00:37:52.320 --> 00:37:57.360
herrings, what a red hearing is
is somebody who is trying to throw you

579
00:37:57.440 --> 00:38:00.880
off course, or a piece of
information that's trying to throw you off course.

580
00:38:00.239 --> 00:38:04.719
So the way that I ask people
to make sure that we're not thrown

581
00:38:04.760 --> 00:38:07.880
off course by a red herring is
to beware of what I call the anchor

582
00:38:07.920 --> 00:38:13.039
bias. What is the anchor bias? It's the human tendency to believe the

583
00:38:13.039 --> 00:38:16.119
first thing we see or hear is
true. Before you repeat something in one

584
00:38:16.119 --> 00:38:21.000
ear and out your mouth, ask
yourself, do I have evidence to back

585
00:38:21.079 --> 00:38:23.480
this up? Am I going to
tell my team this if I don't know

586
00:38:23.559 --> 00:38:29.159
that it's true? So just having
the idea that there are red herrings out

587
00:38:29.199 --> 00:38:31.159
in the world, that there are
people that are trying to distract us,

588
00:38:31.480 --> 00:38:36.199
things that are trying to throw off
course, throw us off course, will

589
00:38:36.239 --> 00:38:40.119
help us be more attuned to them. I'm all for pattern recognition. How

590
00:38:40.119 --> 00:38:43.280
do we see things? How are
they similar? How are they different?

591
00:38:43.519 --> 00:38:46.039
But just be careful to make sure
just because you see a pattern doesn't mean

592
00:38:46.039 --> 00:38:52.840
that you're going to expect or expect
a certain outcome from others, beautifully said,

593
00:38:52.880 --> 00:38:54.599
just beautifully said. I mean,
yes, I think that's really powerful.

594
00:38:54.639 --> 00:38:59.440
And talk about boy having creating a
better or a different outcome right there

595
00:39:00.519 --> 00:39:04.360
is that's powerful, all right,
So then I want to go on and

596
00:39:04.400 --> 00:39:08.320
talk next. You also then talk
about navigating problems with relationships successfully. Oh,

597
00:39:08.400 --> 00:39:13.360
that's we have to talk about that. So you say, we must

598
00:39:13.360 --> 00:39:15.880
look at all the information objectively rather
than trying to fish for facts that suit

599
00:39:15.920 --> 00:39:20.719
our desired solution. We all are
guilty of that need to This takes time

600
00:39:20.760 --> 00:39:22.280
and clarity of thought. You say, these are not resources that are always

601
00:39:22.320 --> 00:39:25.519
readily available. That is time and
thought. It is work, but the

602
00:39:25.559 --> 00:39:30.800
results is in the form of grounded
solutions are well worth the effort. So

603
00:39:30.800 --> 00:39:34.840
that's kind of what you were saying
before. But I think it's especially you

604
00:39:34.880 --> 00:39:37.320
know, as you say we do, we are in the time of disinformation,

605
00:39:37.880 --> 00:39:43.519
and so you know, doing ourselves
the service of being able to fare

606
00:39:43.559 --> 00:39:50.280
at that and triangulate that if you
will, and really judge that that information

607
00:39:50.559 --> 00:39:53.840
and certainly what it means to our
relationships seems to be extremely critical to develop

608
00:39:53.840 --> 00:40:00.440
that capacity stat absolutely, And the
number one thing to remember about relations ships

609
00:40:00.559 --> 00:40:05.800
is they are never static. Relationships
are never static. Our personal relationships,

610
00:40:05.840 --> 00:40:12.119
our professional relationships are constantly moving and
changing for the mere reason, very simple

611
00:40:12.159 --> 00:40:15.719
reason that we're all human. And
when someone comes to work, you know

612
00:40:15.840 --> 00:40:19.599
that before that person has come to
the conference room to meet with you,

613
00:40:19.800 --> 00:40:22.679
a child has thrown up, a
mother in law has been sick, a

614
00:40:22.719 --> 00:40:27.039
doctor has to go to the vet, and that all has a profound impact

615
00:40:27.119 --> 00:40:30.840
on that person's ability to do their
job, to do his or her job.

616
00:40:30.119 --> 00:40:34.239
And so the reason I bring that
up is because when we are managing

617
00:40:34.320 --> 00:40:37.599
our relationships, we have to broaden
our view and not say, well,

618
00:40:37.920 --> 00:40:42.719
Sarah works with me gathering data.
We have to broaden the view and say,

619
00:40:42.920 --> 00:40:45.039
Sarah's going through a painful divorce,
right now, and I'm not going

620
00:40:45.079 --> 00:40:51.480
to demand voluminous amounts of data by
yesterday. We have to understand that we

621
00:40:51.519 --> 00:40:55.679
can manage our relationships by broadening our
vision of what those relationships really entail,

622
00:40:55.960 --> 00:41:00.800
and to know that Sarah is absolutely
excellent to gather data. But being aware

623
00:41:00.880 --> 00:41:05.679
of what's happening in Sarah's life personal
life is not only going to enhance our

624
00:41:05.679 --> 00:41:08.840
relationship. We're going to be very
realistic about what we can expect from her

625
00:41:09.039 --> 00:41:13.400
and shift some of those expectations and
maybe ask someone else for some of that

626
00:41:13.559 --> 00:41:16.400
data. So when I talk about
managing relationships, like so many of the

627
00:41:16.440 --> 00:41:21.280
concepts in the book, I'm asking
to broaden our vision instead of narrowing our

628
00:41:21.360 --> 00:41:25.639
vision, managing the relationships with a
broader lens so we can adjust our expectations

629
00:41:25.719 --> 00:41:31.320
accordingly. Beautiful, absolutely beautiful,
so much in that. Okay, so

630
00:41:31.440 --> 00:41:36.039
we talked about this before we came
on air, but probably really I have

631
00:41:36.079 --> 00:41:38.679
to say, as I told you, that whole chapter that you talk about

632
00:41:38.679 --> 00:41:43.000
the shoes is inter Change your Shoes. That's so so incredible, But the

633
00:41:43.000 --> 00:41:45.280
deadline chapter is really where it's at
for me. Right as we were speaking

634
00:41:45.280 --> 00:41:50.519
about as before we got on air, So neither one of us would have

635
00:41:50.519 --> 00:41:53.119
a book out if we didn't understand
how to work with deadlines. Absolutely right,

636
00:41:53.400 --> 00:41:57.800
But you say by shifting our perspective
on deadlines, we can harness their

637
00:41:57.840 --> 00:42:01.480
benefits. Not only can they lead
the discovery of the unexpected and possibly better,

638
00:42:01.960 --> 00:42:06.880
but deadlines can also help alleviate the
stress of not having too much time

639
00:42:06.960 --> 00:42:09.920
to second guess yourself. Wow.
They can also breed confidence since they give

640
00:42:10.000 --> 00:42:14.360
us goals that we can meet and
even exceed. Deadlines don't have to be

641
00:42:14.360 --> 00:42:17.159
a bear unless you plan for them
to be. That's exactly right. That's

642
00:42:17.199 --> 00:42:22.159
exactly right. And when I was
talking before, and I was referencing before

643
00:42:22.239 --> 00:42:25.639
about breaking things into bite sized pieces, I just wanted to throw one anecdote

644
00:42:25.679 --> 00:42:31.159
in there. Leonardo da Vinci.
It's apparently in art history, it's sort

645
00:42:31.159 --> 00:42:36.239
of this folklore that Leonardo da Vinci
carried the Mona Lisa around with him everywhere,

646
00:42:36.559 --> 00:42:40.559
everywhere and was constantly revising, constantly
revising, constantly revising, and then

647
00:42:40.639 --> 00:42:45.679
he died, so the painting was
then finished. If Leonardo da Vinci had

648
00:42:45.719 --> 00:42:50.320
had a deadline, what would the
Mona Lisa look like? You know,

649
00:42:50.360 --> 00:42:53.800
we have to think about deadlines as
fostering an opportunity to be creative. It's

650
00:42:53.840 --> 00:42:57.639
a problem that we have to solve. This is what I have to get

651
00:42:57.679 --> 00:42:59.960
done, and this is the date
by which I have to do it.

652
00:43:00.239 --> 00:43:02.800
Let's break it into those bite sized
pieces, and let's try to be creative

653
00:43:02.840 --> 00:43:07.280
by getting to that deadline in the
best possible fashion. We all have deadlines

654
00:43:07.639 --> 00:43:10.480
every single day. We have to
meet them. We have to get there.

655
00:43:10.880 --> 00:43:15.679
But if we start to look at
them differently, and again get on

656
00:43:15.719 --> 00:43:19.000
the other side of the issue and
say, how can I look at this

657
00:43:19.159 --> 00:43:22.079
deadline differently to make it more accessible, more fun, or more creative,

658
00:43:22.519 --> 00:43:27.239
We're going to get there, celebrate
those milestones, and then move on to

659
00:43:27.320 --> 00:43:30.840
the next deadline. We all have
them, but instead of making it a

660
00:43:30.960 --> 00:43:37.559
looming behemoth, let's make it into
smaller, digestible parts that we can talk

661
00:43:37.599 --> 00:43:40.239
about and that are much more realistic. And let's not be Leonardo da Vinci.

662
00:43:40.559 --> 00:43:44.599
Really, and when it comes to
a deadline again, don't let perfection

663
00:43:44.719 --> 00:43:49.199
be the enemy of good. Just
don't you know I have to say I

664
00:43:49.239 --> 00:43:53.000
have changed my relationship to deadlines.
I would say it happened maybe starting four

665
00:43:53.079 --> 00:43:59.440
years ago and I do. I
produced a very different result when I'm working

666
00:43:59.480 --> 00:44:01.960
under a dead line. That something
happens. This creativity gets unleashed, this

667
00:44:02.039 --> 00:44:07.559
does this, I don't know,
this weird energy gets released and I create

668
00:44:07.639 --> 00:44:13.840
something very very different. I couldn't
agree more. And somehow I believe that

669
00:44:13.880 --> 00:44:19.719
the creation of a deadline stimulates adrenaline
or stimulates A big believer in neuroplasticity,

670
00:44:19.760 --> 00:44:22.519
A different part of your brain goes
into action when you know that you have

671
00:44:22.519 --> 00:44:28.119
a deadline. And so I really
I rely on my neuroplasticity all the time

672
00:44:28.159 --> 00:44:30.760
saying Okay, I need to do
this. So I'm going to find a

673
00:44:30.760 --> 00:44:36.000
way, and whether it means being
creative in ways that I never thought about

674
00:44:36.000 --> 00:44:37.440
it, I'm going to find a
way because I'm going to get it done.

675
00:44:37.559 --> 00:44:40.880
So while I don't embrace them and
love them the way I don't embrace

676
00:44:40.920 --> 00:44:45.239
the cancer journey, there are great
things that can come from deadlines. Oh,

677
00:44:45.480 --> 00:44:49.840
just quickly. I mean on Saturday
morning, I was I was scheduled.

678
00:44:50.480 --> 00:44:53.079
I delivered the keynote session for a
toast Master's conference on Friday night.

679
00:44:53.280 --> 00:44:57.559
Saturday morning, I was up just
reviewing my size for the workshop. I

680
00:44:57.639 --> 00:45:00.199
was due to do that afternoon,
looked at my slides and went, oh,

681
00:45:00.360 --> 00:45:04.480
no, this will not do I
can't do this. I'm way past

682
00:45:04.519 --> 00:45:08.000
this. Totally redid the whole session, I mean like right there, and

683
00:45:08.079 --> 00:45:13.320
you know, within a two and
a half hour period, came to the

684
00:45:13.440 --> 00:45:16.159
to the hotel, delivered and it
was out of the ballpark. They loved

685
00:45:16.199 --> 00:45:20.920
it. Maect example, A perfect
example that I would have never done that.

686
00:45:20.920 --> 00:45:24.039
I would have never created that under
those conditions in that time period,

687
00:45:24.199 --> 00:45:29.239
under the wire like that. What
you did is you forced clarity of thought.

688
00:45:29.320 --> 00:45:30.880
You said, I have to get
this done, I need to make

689
00:45:30.960 --> 00:45:35.239
it better, I have to redo
this, and you forced your brain into

690
00:45:35.280 --> 00:45:37.760
this clarity to create a presentation that
you would have probably had days to do

691
00:45:37.840 --> 00:45:42.559
before. And in the last minute, that deadline forced that creativity over the

692
00:45:42.559 --> 00:45:45.280
finish line. Yeah, thank you, it was I was one of one

693
00:45:45.280 --> 00:45:49.360
of my one of my best moments. So anyway, so these these deadline

694
00:45:49.400 --> 00:45:52.000
things really can be useful. So
Amy, we've managed to get all the

695
00:45:52.039 --> 00:45:54.280
way up to the end of the
hour here, I wanted to talk about

696
00:45:54.280 --> 00:45:58.079
your just do it chapter. That
means listeners of yours are just gonna have

697
00:45:58.079 --> 00:46:00.480
to pick up the book and get
it yourself. So do you know the

698
00:46:00.519 --> 00:46:04.559
show is listened to by people all
over the world, Amy, and we

699
00:46:04.679 --> 00:46:07.440
really are out to be able to
create a place, a workplace where people

700
00:46:07.440 --> 00:46:09.679
actually want to come to work,
do their best and become their best,

701
00:46:09.719 --> 00:46:13.960
and we create inspirational leaders that actually
lead them to their greatness, and we

702
00:46:14.000 --> 00:46:15.400
do business that betters the world.
What would you like to leave us with

703
00:46:15.440 --> 00:46:17.840
today? I would like to leave
you. I wish I could say it

704
00:46:17.840 --> 00:46:22.239
was an original quote of mine,
but it comes from the writer Henry James,

705
00:46:22.840 --> 00:46:25.840
and he said, try to be
the person on who nothing is lost.

706
00:46:27.800 --> 00:46:30.920
And by augmenting our vision and whatever
that means, vision, listening,

707
00:46:31.000 --> 00:46:35.400
seeing, thinking, touching, whatever
it is, try to be the person

708
00:46:35.760 --> 00:46:37.880
on whom nothing is lost. And
if you aspire to that, I think

709
00:46:37.920 --> 00:46:44.280
it'll make you more engaged with the
world and a better problem solver. Oh,

710
00:46:44.360 --> 00:46:46.559
Amy, that's a delightful way to
finish. Try to be the person

711
00:46:47.239 --> 00:46:51.679
on whom nothing is lost is lost. Oh, I think that's delightful.

712
00:46:51.719 --> 00:46:54.199
You know, literally, in other
words, not letting a single morsel of

713
00:46:54.280 --> 00:46:59.239
life and a person get past you. That's exactly it. And everyone's going

714
00:46:59.280 --> 00:47:02.079
to take a different but the more
we can get engaged with our world,

715
00:47:02.320 --> 00:47:07.880
the more we can give back.
So that is delightful. Amy, thank

716
00:47:07.920 --> 00:47:10.360
you. I am so grateful that
you have crossed my path, that we've

717
00:47:10.360 --> 00:47:13.960
been introduced. And I said,
as I said before, you can run,

718
00:47:14.000 --> 00:47:16.760
but you can't hide. I know
how to find you, not hide.

719
00:47:16.800 --> 00:47:20.920
I would be overjoyed to reconnect.
I want to thank you so much

720
00:47:21.159 --> 00:47:23.800
with gratitude to thank you so much
for having me on the podcast today.

721
00:47:23.920 --> 00:47:28.480
You're so welcome, an absolute delight, and I one of the great things

722
00:47:28.480 --> 00:47:30.480
is getting to be able to help
you share your book and what you what

723
00:47:30.519 --> 00:47:34.400
your message. Is so happy to
do that. Thank you very very much.

724
00:47:34.679 --> 00:47:36.920
You're welcome. And on that note, listeners and viewers, if you

725
00:47:36.920 --> 00:47:38.679
want to learn more about Amy Herman, her work, or her books,

726
00:47:38.760 --> 00:47:44.840
you can start by visiting her website
artful perception dot com. That's a R

727
00:47:44.960 --> 00:47:50.440
T f U L perception artful perception
dot com. Last week gave you missed

728
00:47:50.440 --> 00:47:52.159
the live show, you can always
catch a be a recorded podcast. We

729
00:47:52.159 --> 00:47:55.199
were on there with Chris King,
who was focused on helping people to discover

730
00:47:55.280 --> 00:47:59.960
their own unique truth. We talked
about how mindset and attitude play a key

731
00:48:00.119 --> 00:48:02.599
role in limiting or expanding our lives. Next week, we'll be on there

732
00:48:02.639 --> 00:48:07.159
with Kelly McDonald talking about her book, It's time to talk about race at

733
00:48:07.159 --> 00:48:10.159
work to help us better understand how
to meaningfully engage in the DEI and B

734
00:48:10.519 --> 00:48:14.320
world. Now. B is for
belonging for those of you who don't know

735
00:48:14.360 --> 00:48:15.719
that. See you there. Remember
that work is at least a third of

736
00:48:15.719 --> 00:48:22.079
our life. So let's work on
purpose. We hope you've enjoyed this week's

737
00:48:22.079 --> 00:48:25.320
program. Be sure to tune in
too. Working on Purpose featuring your host,

738
00:48:25.400 --> 00:48:30.760
doctor Elise Cortes, each week on
the Voice America Empowerment Channel. Together,

739
00:48:31.079 --> 00:48:37.519
we'll create a world where business operates
conscientiously, leadership inspires impassioned performance,

740
00:48:37.920 --> 00:48:43.320
and employees are fulfilled in work that
provides the meaning and purpose they crave.

741
00:48:44.039 --> 00:49:07.519
See you there, Let's work on
Purpose. The movie