Fear: Redefining it from Debilitating to Transformative

Fear. A powerful and necessary human emotion. Yet, deadly once it seeps into the very DNA of an organization. Once there, it silently and insidiously drives dysfunction in every aspect of the organization: strategy, operations, cross-functional...
Fear. A powerful and necessary human emotion. Yet, deadly once it seeps into the very DNA of an organization. Once there, it silently and insidiously drives dysfunction in every aspect of the organization: strategy, operations, cross-functional collaboration, human capital management, team dynamics, employee engagement, and employee well-being. It’s not about removing fear or denying it, but rather to transform our relationship with fear. In this episode, we learn how to achieve both high performance and employee wellbeing by addressing how people relate to their fears individually and collectively.
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What's working on purpose anyway? Each
week we ponder the answer to this question.
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People ache for meaning and purpose at
work, to contribute their talents passionately
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and know their lives really matter.
They crave being part of an organization that
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inspires them and helps them grow into
realizing their highest potential business can be such
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a force for good in the world, elevating humanity. In our program,
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we provide guidance and inspiration to help
usher in this world we all want working
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on purpose. Now Here is your
host, doctor Elise Cortes. Welcome back
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to the Working and Purpose Program.
Thanks for tuning it again this week.
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Great to have you. I'm your
host, Doctor Relie's Cortez. Join you
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live from Dallas, which is home
base for me. If you don't know
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me yet, I'm a management consultant
specializing and meaning and purpose organizational lag with
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therapist, instiracial speaker of social scientist
and author. My team and I help
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organizations discover and articulate their purpose to
throw it through their care and operations.
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We work with forward thinking or forward
reaching organizations to develop inspirational leaders who create
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cultures where people actually want to come
to work and do their best and we
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create programs like the Grab Your Gusto
that enable individual team members to discover and
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at least their passion and purpose at
work to catalyze fulfillment, engagement, and
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productivity. You can learn more about
us how we work together at Alice Coortes
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dot com. With us today is
Garov Botanagar. Batanagar, the founder of
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co Creation Partners, which works co
creatively with organizations to deliver performance and culture
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transformations and enhance leadership development. He's
the co author of Unfear Transform Your Organization
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to create breakthrough performance and employee well
Being, which will be discussing today on
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the program. Joined us today from
Stanford, Connecticut. Garrov, Welcome to
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Working on Purpose. Thank you.
I'm so excited to be key to you.
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I am too, Goov. I
really enjoy so much my role of
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hosting the show. I once had
somebody tell me that I'm a radio show
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host with a reading problem, and
it's true, right, And so I
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get to read these amazing books from
people like you who make my world better.
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So you, what you've written about, Gorav is so so important,
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and I know it from the work
that I do with organizations. To this
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this notion of fear, So let's
jump right into that. For it seems
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like such an easy word, it's
four letters, but it's very powerful.
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So for from your manage point,
what is fear and why and how does
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it serve humans? That's a great
question. So what is fear? Fear
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is an emotion the two experience when
you are either anticipating or facing an unpleasant
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event, person, or situation.
M m mm hmm. And and it's
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an emotion that is tremendously helpful for
our physical survival. I mean, if
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he did not have fear, as
is a core emotion, chances are we
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could you know, be as human
beings are probably the most ill equipped of
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all animals to survive in on this
planet. But fear allows us to understand
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what are the situations in when we
are in danger of physical threat, to
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protect ourselves and not do things which
would get us into trouble. So that's
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the benefit of fear right right.
Well, then, since you and I
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both work inside companies to help leaders
in organizations, why is fear such a
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problem in organizations? That's a great
question. So, so here's the thing
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you know, unlike unlike in in
our everyday life or or when we were
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living in prehistoric times when they were
sabre tooth cats trying to kill us.
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Most of the time, we are
not getting killed in organizations, but we
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behave like we are and unfortunately,
the brain cannot differentiate a physical thread from
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emotional threat. And what happens is
when we are under emotional thread, the
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thing that we are trying to protect
is our ego, and in order to
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protect our ego, we end up
behaving in exactly those same patterns that we
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use when we are in physical thread. We either fight, we flight,
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or we freeze right, and that
leads to dysfunctional responses, and that leads
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to dysfunctional reactions from the other side
as well. So something which is fundamental
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to our physical survival, when used
in an emotional situation which is not impacting
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your physical survival, leads to dysfunction. In fact, I would go to
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the point of saying that fear is
the single biggest source of waste in organizations.
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You said that in the book.
Yeah, yeah, go ahead,
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it's no, it's it's so.
And when you say it that way,
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grow up. Think about how listeners
and viewers think about this. If is
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the single biggest ways in organizations shouldn't
you do something about that? Right?
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And so, what I think is
so important about the work that you've done
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is is not saying that we must
deny it, because I know that you
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also say, well in your book
about there's a lot of we want to
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actually kind of erase it out and
pretend that it doesn't exist. And I
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really appreciate or of that you and
your co author Mark say that it's not
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about removing fear or denying it.
Rather, the solution is to transform our
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relationship with fear. And you say, fear and of itself is just an
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emotion which is neither good nor bad. It's about our relationship to fear.
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Can you see more about transforming our
relationship to it? Yeah? Absolutely,
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I mean, so fear is fundamentally
you know, is so let's talk about
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the relations So fear is just an
emotions and acient. It's neither good or
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bad. It's just queuing for you
that has a situation where there's some anxiety
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that is happening to you. Now
here's the interesting thing. Our relationship to
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fear is about the story we create
around it. Yes, right, And
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the single biggest superpower, the power
that we have as human beings is our
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power of imagination, and you can
imagine it to create all kinds of bad
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things for us, or you can
imagine it to be an opportunity for learning
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in growth. When you imagine it
to be all kinds of bad things,
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you collapse into it and you make
the fear bigger than who you are.
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But when you see it as an
opportunity for learning in growth, you get
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curious about it and you ask the
question, what is it there to learn?
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When a manager is screaming at me? What is there to learn in
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terms of how I need to respond
to that situation? So it leads to
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a better outcome versus saying, oh
my god, my life is terrible.
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I have this huge, useless manager
and I'll always be in this miserable situation.
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Right, So there's a fundamental reframing
that we can do. But as
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Spider Man's uncle said, with great
power comes great responsibility, right. And
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unfortunately, our superpower of imagination is
not like you know, you'll always use
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it for good, right, So
we often end up using it in suboptimal
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and dysfunctional ways. So true,
that's the switch of the relationship. Mm
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hmmmm hmmm. Oh, this is
so good and so yummy. Right,
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So I want to give this to
our listeners and viewers the way that you
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reun it in the book, because
your writing is exquisite. It's very clear,
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and it's very crisp, and it's
compelling you. But you say that
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the unfear process of reframing will free
you from your reactive patterns to fear and
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allow you to be to be in
mastery rather than having fear control you,
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which is what you just said.
But you further go on you say it
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will enable a state of being in
which you welcome fear as an opportunity to
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learn, a state that unlocks sustained
performance as an individual, a team,
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and an organization. So what I
of course I'm a sucker for learning that.
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It's not my number three strength for
the galop. Right. That's part
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of the reason I host this show, A big reason I host this show.
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So I really appreciate or of how
you've let us into and invite us
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into the space to really, in
many ways, embrace fear as a way
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to learn. And I think that's
profoundly important and really foundationally radical for our
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listeners and viewers. Yeah, and
in fact, one of the first things
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we do in organizations when we go
in is we actually draw a circle on
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a flip chart and we talk about
the comfort zone. And you know,
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most people say comfort zone is a
good thing, and we say, yeah,
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great, but there's also you know, if you stay too long,
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it leads to feeling completely stagnated.
And then we ask the question what happens
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when you get pushed out of the
comfort zone, and the first reaction is
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fear of failure, anxiety, stress, And then someone says learning and growth,
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it's not And then we say,
hey, by the way, your
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learning zone lives outside your comfort zone. And the thing that separates the learning
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zone and the comfort zone is fear. And you have to go through fear
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to engage in significant learning in your
life. So fear is always a cue
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for learning and growth when it's emotional
in nature. And it's a transformative idea
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because now you're fundamentally seeing fear as
a place where you go and look for
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where your learning edge is and where
your growth edges. Mm hm, oh,
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I have to go here, go
off. So, since I also
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work in the space of transformation,
one of the things that I've grappled with
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over time is how can I introduce
in my workshops the work that I do
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organizations, you know, introduce the
discomfort. You know what happens when you
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go through divorce process and your world
is upside down, you get fired from
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a really great important job. You
know, all of these things that happen
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to us that help us be able
to really transform to another level. And
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I've always wondered, how can I
inject that into my workshops to be able
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to provide that necessary element of fear
and discomfort? How do you do it?
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So, so there's a couple of
thoughts to that, right, So
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there's two ways I often do it. The first question I ask people to
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think about is I think about is
challenging their life that they've experienced from which
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they have learned right, And often
it is one of those deeply uncomfortable ones
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like they were also whatever whatever.
And I asked them to say, how
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do you feel about it today?
Are you better because of that? And
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think about how did you feel when
you were going through it? Right?
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And often we don't think about it, but actually the process of going through
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it was deeply uncomfortable, and yet
that is what made us much more effective
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in showing up today. So that's
one way, Okay, go ahead the
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other one the other way. The
other way is very simple. I shared
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with them it deeply, profoundly sad, but powerful shift in my life,
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which was the passing of my father, and how that led to my own
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transformation in terms of how I understood
relationships because I'm the younger of two children,
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and I always thought I was going
to be the baby of the family
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in relationship to my parents, and
my father was unfortunately passed away within five
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minutes, and all of a sudden, my mother became my child. Wow.
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It's a profound experience around understanding that
relationships are not fixed. And even
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though there was fear and sadness in
that moment, it was the most transformational
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moment. And that's the way of
helping people understand that in their fear and
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in their sorrow, there's actually a
huge seed learning in growth and actually profound
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shifts if you choose to see them. You quote Victor Frankel in your book,
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I am an organizational logo therapist.
I schooled in that whole area,
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and yes, that is our opportunity. And you say in your book,
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Beautifully, we have always the choice
in how we choose to respond, and
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yet we humans need that tension,
and so it's interesting, there's such an
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interesting balance in the worthy do we
do need that tension? We need that
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to grow and we learn, but
too much of it is actually debilitating.
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So now what I want to get
into next, Goora is there's listeners and
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viewers that are probably thinking of themselves. You know, sometimes fear is good,
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you know, and it is to
a certain extent. But how do
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you know, go how we recognize
How would listeners and viewers recognize the extent
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to which fear is present in their
organizations? What does it look like?
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So the way you recognize fear in
your organization is not by trying to measure
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fear, but to try and measure
the behaviors that are showing up, right,
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because that's the tangible manifestation of fear. And you know that fear is
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in your organization if you see one
of two patterns, and then there are
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subdivisions of those patterns. The first
pattern is what we call the aggressive defensive
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pattern of the fight pattern, which
is all about people showing up in the
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organization from a point of view of
wanting to prove themselves in order to survive
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done from a place of achieving.
It is done from a place of trying
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to prove yourself right. Prove yourself
by pointing out mistakes other people do,
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prove yourself by controlling everything your subordinates
to prove yourself by always competing with other
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people and trying to be always better. My brother is a great example of
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that. And the last one is
be so super perfectionistic that you do everything
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two hundred percent right, not because
it's effective, but because that's the way
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you prove yourself. Now, the
other pattern that shows up in organizations where
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you hide into the background and you
hope that by hiding, nothing bad will
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happen to you, right, And
that's often done by avoiding making tough decisions,
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just doing what your boss tells you
to do and not ever questioning it,
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following the rules to the tea,
or just being nice to people and
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never when you know, never saying
anything that would rock the board, because
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you want to be part of the
many, right. So fundamentally, the
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way fear shows up is a combination
of these aggressive, defensive, impact,
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defensive, fight in flight patterns that
mutually reinforce themselves and often in organization.
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What you see is that the people
who have the fight patterns are saying that
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the reason why we behave this way
is because those guys are not doing what
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they're supposed to do, And the
guys who are in the flight pattern are
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saying, the reason we don't do
anything is because the guys that are always
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screaming at us, and the more
we'll try and do things, they'll scream
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at us. So it becomes a
mutually reinforcing dysfunctional patterns. So those are
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the behaviors you're looking for. That
tells you whether there's fear in the organization
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or not. Now let's turn the
coin over then, GOREV. What does
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an unfear organization look like? Great, So, first of all, I
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don't think unfear organization is a destination. It's a way of being and it's
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not like you stay in that state
forever. You keep going, you know,
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you keep moving and keep moving and
keep testing you. But an unfear
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organization tends to display favor patterns.
Again, we call these the vice thinking
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or constructive patterns. The first one
is around you know, having a seeker
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mentality, which is about organizations where
people are in a learning mode all the
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time. They're curious, they're testing
the boundaries. They're taking risks which are
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within browns, but they're are risk
taking. The second day is there's a
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lot of coaching going on. The
focus is not on proving what someone is
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doing wrong. The focus is on
how do I help other people develop?
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The third one is there's a lot
of trust building going on in the organization.
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The importance of the team is greater
than the importance of the individual.
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And the last one is that there's
a lot of achievement going on, but
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not from a place of desperation,
but from a place of thoughtful stretch goals
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and planning that allows you to show
up in really effective ways and allows you
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to tell people along in a way
that they feel that they want to participate
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versus they feel they're scared and therefore
they have to participate. M HM,
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beautiful groov So, listeners and viewers, We're going to go onto our first
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break, and I want you to
think about which of the two organizations would
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you rather be in the more of
the fear organization or the unfear organization.
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If you're a leader, which one
do you want to stewart? So I'm
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your host, doctor Release Cortez.
We're on the air with Botnager. He's
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the co author of On Fear,
Transforming Organization to create breakthrough performance and employee
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well being. We've been talking a
bit about what is fear and how the
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sho open organizations. After the break, we're going to hear more about the
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book and its contents and also the
eight archetypes of fear and organization's fascinating stuff.
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Stay with us, We'll be right
back. Doctor release Cortes as a
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management consultant specializing in meaning and purpose
and inspirational speaker and author. She helps
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companies visioneer for greater purpose among stakeholders
and develop purpose inspired leadership and meaning infused
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00:16:57.720 --> 00:17:03.960
cultures that elevate fulfillment, performance,
and commitment within the workforce. To learn
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00:17:04.000 --> 00:17:08.200
more or to invite Elise to speak
to your organization, please visit her at
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00:17:08.200 --> 00:17:14.279
elisecortes dot com. Let's talk about
how to get your employees working on purpose.
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00:17:21.480 --> 00:17:25.799
This is working on Purpose with doctor
Elise Cortes. To reach our program
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00:17:25.839 --> 00:17:32.160
today or open a conversation with Alise, send an email to Alise Alise at
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00:17:32.160 --> 00:17:40.079
elisecortes dot com. Now back to
working on Purpose. Thanks for stating with
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us and welcome back to the program. Before we get back to the conversation,
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I want to invite you to check
out my first book that came out
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in twenty twenty twenty. It's called
Purpose Ignited, How Inspiring Leaders Ignite Passion
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and Elbak cause I wrote that book
to awaken the readers to their passion and
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their purpose and transform them into inspirational
leaders that can actually store their people to
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their greater heights. And I use
the content as a base for my Violin
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Inspired program and the Grandgugusta. So
I hope you check it out for joining
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me today. My guest is Gorov
Botnagar. He is the founder of co
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Creation Partners, which works co creatively
with organizations to deliver performance and culture transformations
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and enhance leadership development. He's the
co author of Unfear Transform Your Organization to
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create break through performance and employee well
being. I'm your host, doctor Real
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Least Cortesse. So one of the
things that you also talk about, which
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is just really fascinating. What I
find really compelling, Gorov, is that
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we as human beings are these amazing
creatures. Right. We can create skyscrapers,
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we can go to the moon and
back. But at the end of
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the day, we are still constructed
of this really prehistoric way of being.
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It's fascinating. We have to be
able to navigate that. So one of
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the things that you write about,
and I've seen it also firsthand many times
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at organizations, is that fear is
contagious. You say, once fear becomes
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a mood or a habit for one
person in an organization, that mindset can
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quickly spread. This is because humans, as deeply social beings, mirror the
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emotions and behaviors of the people around
them. Yes, yes, and so
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yes, say more about that.
Yeah, so you know. Here's here's
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the interesting idea. Organizations don't transform
individuals do right, right, and not
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just organizations, but systems don't transform
individuals do and And what happens is because
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we learn from each other, because
we are, you know, social beings.
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We learn by by what other people's
experiences, and we learn by how
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other people verbalize that experience, you
know. And so for example, if
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if there's a system where there's constant
talk about fear and constant talk about how
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someone is by doing bad things to
us, we then startstracizing that person because
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that person is now dangerous to us. And the way we learn is through
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repetition. So the more we hear
it again and again and again, the
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more it becomes part of us.
So if there's one individual who is tremendously
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influential, he usually repeats the same
thing again and again. It starts infecting
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everyone else. That's how movements are
on. That's what politics in America is
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today, right. Unfortunately, it's
all about one side and the other side
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having their own fear narrative. They
keep repeating and then everyone just joins in,
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and then we start creating separation.
And every time there's an election,
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we spend one billion dollars more than
the last one, and all it does
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is leads to fragmentation. And that's
the social nature in which how this thing
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all works. Yes, and I
want to take a one step for the
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go off, So listeners and viewers
just put yourself in this scenario. You've
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been here a million times, I
promise. You walk into a meeting and
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the first thing you start to realize
just as you walk in, first that
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you can sense there's a tension hanging
in the air. Then you start to
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notice the body language. This is
all happening unconsciously by the way, you
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start to notice the body language.
People are stiff, and when people are
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speaking it's short, staccato kind of
words or phrases, and so they're holding
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themselves, they're protecting themselves. And
then you start to notice that job over
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there, who always has an opinion, is not speaking up because he's scared.
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He knows he's going to be shut
down. So when you start to
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recognize how this really does sweep,
how contagious this really is. Now think
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about how this shuts down innovation engagement
performance. I mean, this is real
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and there's so that's such an opportunity
to be able to address this as you're
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as you're helping organizations do go up. Your work is so critically important.
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Yeah, and at least if I
don't know if you've read the book Primary
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Leadership, but they say that,
you know they've done this experiment again and
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again. They bring three people off
the street inside the room. They ask
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them to sit there for two minutes
without saying anything, and before they get
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in they have to answer all kinds
of things, including what emotion are you're
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feeling and how strongly you're feeling it, And in seventy percent of the situations
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in those two minutes, the person
who's feeling an emotion the most affects the
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other two people with that emotion without
saying a single thing. The good news
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is that the easiest emotion to infect
someone with this joy. The bad news
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is the next two of anger and
fear. Right, and just by the
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state in which we are, the
mood we are in, we infect other
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people, especially when we are in
positions of power and an influence within the
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system. Oh, this is so
important. No, I don't know that
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book, but now it means that
I have to go out and find the
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author and invite them on. So
thank you for that. So let's bring
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our listeners and viewers back who are
like somedding is starting to feel you know,
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upset, intense or what we're discussing. Let's bring them back into an
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opportunity zone. Okay, So what
you say in the book is the more
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you are aware of and interrupt your
habitual responses to fear, the weaker the
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neurologic pathways will become. The less
time you'll spend in a mood of fear.
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That's an opportunity that's encouraging. Yeah, and so again, as I
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said, reality is what you repeat
to yourself again and again again. So
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if you repeat something different, which
is if you have an imagination, you
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repeat something different, it's like it's
like a path that is created in a
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meadow. If you keep walking on
the same path, it creates a path.
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If you stop walking that path,
then the path disappears, and if
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you start walking a new path,
it starts creating. So be very aware
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of what you're saying to yourself,
because what you say to yourself becomes your
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reality. Be very aware of the
people you are with because the people you
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are aware what they're saying to you
becomes your reality, which is why Also
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be very aware of the social media
you consume and the things you type,
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because you are you are in an
echo chamber, and that echo chamber starts
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creating your reality. But if you
want to shift that echo chamber, it's
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very easy to do because you just
need to find a new place and you
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can shift. And the question you
have to ask yourself, this is the
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most important people think about life in
good, bad, right, wrong.
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The only question you know to ask
yourself is am I being effective in this
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situation? And go find what prepartition
you need to do in order to be
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effective. It's irrelevant whether you're right
or wrong, because people can be one
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hundred percent wrong and zero percent effective. And that's the worst thing in an
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organization that can happen, because people
get super self righteous and they make everyone
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else wrong and then they end up
feeling isolated themselves. Well, and again,
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I like what you talk about is
that you know, we're not constrained
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by our biology. We have these
amazing superpowers of language and imagination, and
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we can intervene in this stuff.
And we as individuals can intervene in this
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stuff as well as leaders can.
And I think, what, of course
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the work that I do, I
stand to empower individuals and organizations, right,
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So to me, that's that beautiful
space that you open for us to
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be able to help us understand what's
going on for us. But how can
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we actually intervene to be able to
create a world in organization where we actually
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want to live and work? Sure, And to me, the most important
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mindset shift, which I talk about
in chapter five, is this idea that
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we are not dysfunctional beings that need
to be fixed. We are beings with
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infinite potential that need to remove the
unnecessary stories that we have in our head
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to actually live into our potential,
and that we are actually amazing the way
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we are rather than we are messed
up. I of course applod that all
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to its very last molecule. Of
course. Now, one of the other
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things that you guys do you and
Mark, that I find really really compelling
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and really appreciate, certainly as a
social scientist, is that you've identified these
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eight fear archetypes that are found in
organizations. And I find that it's extremely
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accessible grow up because it's one thing
to talk about fear, but it's quite
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another to characterize it the way that
you did. So I think it would
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be extremely useful for our listeners and
viewers if you could sort of high level
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talk about each one of them.
Sure, so the first archetype we talk
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about is the fault finder archetype.
So then this is very interesting. I'm
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sure people can recognize it. Do
you know people in your life, when
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you're doing a presentation, instead of
them focusing on the content, they say,
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oh, on that line, you've
got the font rum, that's your
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classic fault finder. They are constantly
looking for what is wrong, and in
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organizations when that happens, then you
have many people who tell you why you
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can't do it, and very few
people who support you in making something happen.
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So everything is about no versus enablement. Right. So that is the
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first one, okay. The second
one is called the controllers. The controllers
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are all about making sure that everything
is two hundred percent predictable. Right.
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I will try and control everything.
I'll micromanage everything because some I have this
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whole set and that if I micro
manage everything, things will be okay.
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And that's why I think the one
blessing of COVID is it is blown the
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myth of control from our lives.
Because we can try and control everything,
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we have literally very little control,
so it actually destroys the flexibility and adaptability
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of organizations. The third one is
called competitors. And competitors are your classic
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You all know them, right,
I mean you might be one of them.
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I am definitely, definitely have this
tendency of I prove my value by
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beating everyone else, right, And
this is the core of why silos are
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there in organizations. Because I need
my team to win and I want the
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other team to not be as good
as I am, or if something goes
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wrong, it's because of finance,
not because of sales. Right, So
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competitors are all about we are better
and we are fine and everyone else is
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not fine. Right, And so
that's the competitor. And the fourth one
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is a perfectionist, which is,
I'm not going to share with you anything
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until it's three hundred percent right.
And it doesn't matter if I am not
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contributing to the bigger picture of what
needs to happen in the organization. I
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Am not going to make a single
mistake. And when we do that,
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we actually lose the bigger picture.
Now, none of these poor archetypes people
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are behaving like this because they want
to be bad people. Right, they
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do it with good intention, but
when it's done excessively, it actually leads
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to dysfunctional outcomes. And unconsciously right
and unconsciously yes, absolutely absolutely so.
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On the other side, we have
the avoids. The avoids they avoid difficult
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decision, they avoid difficult conversation,
they avoid they just basically will not engage
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in anything that is likely to end
up blowing up in their face. Now,
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unfortunately, in an organization where there
are a lot of avoids, very
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little happens. Yes, and in
our experience at least at least the avoider
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archetype is probably the most dysfunctional archetype
that can exist in an organization because it
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paralyzes the organization. Yeah, so
that's the next one. The next one
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is called the minions. Now that's
a bit of a pejorative term, but
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we wanted it to evocate a certain
response. But the minions are people who
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say, the only customer I really
have is my boss. Yeah, right,
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even though we talk about customers,
but really, my only customer is
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my boss, and all I do
is please my boss because that's how I'll
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protect myself. And that leads to
again dysfunction because now you're challenging things.
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You know things need to be done
differently, but you just do it because
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your boss asks for it. Another
version of that type is the sticklers.
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The minions look at the boss.
The sticklers look at the rule book.
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You know, they'll throw the rule
book at you. Anytime you try and
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come up with a new idea.
They say, no, least, that's
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not possible. The rule book says
that you have to do it this way
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right, right, And at some
level it creates consistency, but in another
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level it doesn't allow for innovation and
creativity to help. And finally, the
403
00:30:33.519 --> 00:30:38.720
last group is the likables, right, which is which? Which is also
404
00:30:38.759 --> 00:30:42.920
I call the nice idea, which
is nothing in me cares enough to tell
405
00:30:42.960 --> 00:30:48.880
you the truth. So superficially everything
is nice. You know, we are
406
00:30:48.920 --> 00:30:52.319
polite, but there is so much
which is under the water, which is
407
00:30:52.359 --> 00:30:56.640
simmering and can explode any time,
but no one is actually having a conversation
408
00:30:56.759 --> 00:31:00.319
around it. So those are your
eight architects. Fascinating Gorov, I really
409
00:31:00.400 --> 00:31:04.319
hats off as a researcher and somebody
who really tries to understand organizations. I
410
00:31:04.359 --> 00:31:07.880
think what you've done with those archetypes, if you've really created a compelling space
411
00:31:07.960 --> 00:31:11.519
for our listeners and viewers to be
able to start to recognize which one of
412
00:31:11.519 --> 00:31:15.240
those do you tend to fall into? So as we go into our next
413
00:31:15.240 --> 00:31:18.200
break here, if you would listeners
and viewers consider which one of those do
414
00:31:18.279 --> 00:31:22.359
you think you fall into, you
can identify your your general tendency and what
415
00:31:22.440 --> 00:31:25.759
do you see in your organization.
So on that note, let's grab our
416
00:31:26.119 --> 00:31:29.319
next break. I'm your host,
doctor Release Cortes. We're in the year
417
00:31:29.319 --> 00:31:33.480
with Gorov Botnagger, who is the
co author of Unfear, Transforming organization to
418
00:31:33.519 --> 00:31:37.119
create breakthrough performance and employee well being. We've been talking a bit about the
419
00:31:37.200 --> 00:31:38.839
archetypes. After the break, we're
going to talk more about how can use
420
00:31:38.839 --> 00:31:42.200
this information to be able to unfear
your organization. Stay with us, we'll
421
00:31:42.200 --> 00:31:48.480
be right back. Doctor release Cortez
is a management consultant specializing in meaning and
422
00:31:48.519 --> 00:31:53.160
purpose. An inspirational speaker and author, she helps companies visioneer for greater purpose
423
00:31:53.160 --> 00:32:00.240
among stakeholders and develop purpose inspired leadership
and meaning infused cultures that elevate fulfillment,
424
00:32:00.519 --> 00:32:06.839
performance, and commitment within the workforce. To learn more or to invite Elise
425
00:32:06.880 --> 00:32:10.720
to speak to your organization, please
visit her at elisecortes dot com. Let's
426
00:32:10.759 --> 00:32:22.799
talk about how to get your employees
working on purpose. This is working on
427
00:32:22.839 --> 00:32:27.759
Purpose with doctor Elise Cortes. To
reach our program today or open a conversation
428
00:32:27.799 --> 00:32:34.559
with Alise, send an email to
a lease Alise at eleascortes dot com.
429
00:32:34.960 --> 00:32:40.079
Now back to working on Purpose.
Thanks for staying with us, and welcome
430
00:32:40.119 --> 00:32:43.160
back to working on Purpose. One
of the bit of news I want to
431
00:32:43.160 --> 00:32:45.160
share with you before we go back
to the program is last August of twenty
432
00:32:45.160 --> 00:32:50.279
one, I released a second book, and I'm actually almost more proud of
433
00:32:50.279 --> 00:32:53.000
this book than i am my first
one. So it's called Passionately Striving and
434
00:32:53.039 --> 00:32:57.880
Why. It's an anthology of women
who persevermndly to live their purpose. And
435
00:32:57.920 --> 00:33:00.400
what I did was I literally scoured
the play in it and found twenty five
436
00:33:00.440 --> 00:33:06.200
women from across the world, from
Australia to Zambia who share their very intimate
437
00:33:06.240 --> 00:33:07.920
stories of how they've discovered their purpose
are now serving from it. And the
438
00:33:07.960 --> 00:33:10.480
idea is that it's a way for
you to be able to access your own
439
00:33:10.519 --> 00:33:14.960
purpose and be inspired to pursue it
yourself. So ipe you pick it up.
440
00:33:14.960 --> 00:33:16.680
It's on on Amazon as well.
You're just joining us today. My
441
00:33:16.720 --> 00:33:21.279
guest is Group Botneggar. He is
the co founder of co Creation Partners,
442
00:33:21.480 --> 00:33:27.440
which works co creatively with organizations to
deliver performance and culture transformations and enhance leadership
443
00:33:27.480 --> 00:33:30.559
development. He's the co author of
On Fear Transform, a organization to create
444
00:33:30.599 --> 00:33:35.039
break the performance and employee well being. I'm your host Doc Jordie's Cortes,
445
00:33:35.680 --> 00:33:38.240
So we left the last bit of
conversation there really kind of a cliffhanger of
446
00:33:38.400 --> 00:33:42.400
you know what are the eight archetypes
of fear and organizations. Now let's talk
447
00:33:42.400 --> 00:33:45.960
about the other side again of that
important coin, and that is if you
448
00:33:45.960 --> 00:33:50.960
would grow up do something similar by
sharing the four unfear archetypes. Surely we
449
00:33:51.000 --> 00:33:55.000
have before before I do that.
I am super excited to hear about your
450
00:33:55.000 --> 00:33:59.359
books. So I'm going to be
immeasurately after this going by your books.
451
00:33:59.680 --> 00:34:07.200
Oh it's super interesting. I really
excited than Yeah. Which then, and
452
00:34:07.240 --> 00:34:08.039
by the way, go up,
Just so you know, I am out
453
00:34:08.079 --> 00:34:13.199
now scouting for men for the Men's
Anthology collection. So if you or anybody
454
00:34:13.199 --> 00:34:15.079
you know who want to be part
of that book, let me know.
455
00:34:15.159 --> 00:34:17.760
So that's my next thing. I
would love to That would be a real
456
00:34:17.800 --> 00:34:22.400
honor. Okay, you're welcome.
Yeah, So on the on the on
457
00:34:22.480 --> 00:34:28.719
the other side, the unfair archetypes. The first one is the seeker archetype.
458
00:34:29.639 --> 00:34:34.599
And this is the archetype, which
which is the person who leans in
459
00:34:34.639 --> 00:34:43.320
to discomfort. This is the person
who says why and what next? Versus
460
00:34:44.199 --> 00:34:49.039
why not? Or why the hell
is this happening to me right? This
461
00:34:49.199 --> 00:34:52.159
is the person who is willing to
take risks for their own growth. Is
462
00:34:52.199 --> 00:35:00.320
willing to innovate and willing to bring
together the creative force of an organization so
463
00:35:00.360 --> 00:35:05.559
that they all get energized to create
something different and better and they don't get
464
00:35:05.559 --> 00:35:09.400
stuck in best practice because they're always
looking for next practice. So that is
465
00:35:09.440 --> 00:35:15.760
the seeker archetype and it's to me, it's such an important archetype and somehow
466
00:35:15.800 --> 00:35:23.119
it's been suppressed in organizations today.
The next one is the coach archetype.
467
00:35:23.760 --> 00:35:30.840
The coach archetype is all about nurturing
other people in developing them and helping them
468
00:35:30.920 --> 00:35:37.079
become seekers right instead of instead of
pointing out mistakes. This is These are
469
00:35:37.079 --> 00:35:46.760
the people who have this unique ability
to help others reflect and really really step
470
00:35:46.760 --> 00:35:52.280
into their own growth and its step
into the fear and understand what is the
471
00:35:52.320 --> 00:36:00.960
reframing of fear so that they can
find growth an opportunity for themselves. The
472
00:36:00.960 --> 00:36:07.000
third archetype is the trust builder archetype. The trust builder archetype is someone who
473
00:36:07.039 --> 00:36:12.280
is able to create what I call
a jazz ensemble. I remember that from
474
00:36:12.280 --> 00:36:19.480
the podcast right, which is all
about when someone does something different instead of
475
00:36:19.480 --> 00:36:21.679
sitting now and say how the hell
could you do this? Man? Come
476
00:36:21.719 --> 00:36:24.559
on, what's wrong with you,
is able to riff off that and create
477
00:36:24.639 --> 00:36:30.679
new music, and is able to
get the whole system to create music together
478
00:36:30.960 --> 00:36:37.320
and energize everyone to feel that they're
part of creating something bigger. Right.
479
00:36:37.880 --> 00:36:42.599
And then the last one is what
is called the achiever archetype, which is
480
00:36:43.559 --> 00:36:49.599
again all about being driven from a
place of creating performance, but not at
481
00:36:49.679 --> 00:36:54.800
the exclusion of well being. It's
not done from a place of fear and
482
00:36:54.840 --> 00:36:59.480
stress. It's done from a place
of wisdom. This is the kind of
483
00:36:59.480 --> 00:37:05.119
person who doesn't feel the need to
talk when you know, just for the
484
00:37:05.880 --> 00:37:08.760
sake of talking, but doesn't feel
the need to stay quiet just because they're
485
00:37:08.760 --> 00:37:14.239
feeling like you know, that someone
might judge them. When they speak,
486
00:37:14.440 --> 00:37:19.079
everyone stops and listens because there's wisdom
in everything they say. So those are
487
00:37:19.119 --> 00:37:22.840
the four unfair archetypes. Oh so, listeners and viewers, if you don't
488
00:37:22.920 --> 00:37:25.880
find that compelling as a way forward
for yourself, I don't know what to
489
00:37:25.920 --> 00:37:29.400
do to help you. This is
so exciting, right, And so what
490
00:37:29.519 --> 00:37:31.440
I think about the work that I
get to do grow up helping organizations to
491
00:37:31.519 --> 00:37:36.719
create places of meaning where people feel
compelled to want to give their best and
492
00:37:36.719 --> 00:37:39.440
they want to grow. And then
we have leaders in sid those organizations that
493
00:37:39.480 --> 00:37:44.119
are actually stewarding all that. Just
like you're describing, that's where I want
494
00:37:44.159 --> 00:37:45.519
to be. That's the world I
want to live in. Right, So
495
00:37:45.920 --> 00:37:49.920
I really applaud the work that you're
doing. And this is so what you've
496
00:37:49.960 --> 00:37:52.199
done grow up in your work is
you've made this so much more accessible for
497
00:37:52.320 --> 00:37:55.559
us, and I really appreciate that
as you As you know, I've dripped
498
00:37:55.639 --> 00:37:59.760
every last word of it. So
and by the way, just fair word
499
00:37:59.760 --> 00:38:01.639
of war. This has been known
to happen where you know, when I'm
500
00:38:01.679 --> 00:38:05.320
not traveling or something, I could
show up on your doorstep, just so
501
00:38:05.360 --> 00:38:08.440
you know this has happened before that. Okay, good, fair word of
502
00:38:08.440 --> 00:38:13.880
warning. So so one of the
other things that you said already, which
503
00:38:13.920 --> 00:38:15.480
I do want to talk a little
bit more about because it's it's it's it's
504
00:38:15.599 --> 00:38:20.360
inviting to our listeners and viewers,
is the opportunity that you offer is you
505
00:38:20.400 --> 00:38:23.599
say that organizations do not transform,
it's individuals who do. And you say,
506
00:38:23.599 --> 00:38:30.719
when a critical massive individuals transforms,
then the organization transforms. Metamorphosis doesn't
507
00:38:30.719 --> 00:38:35.519
just change our behavior, but also
the perspective through which we've experienced life.
508
00:38:36.199 --> 00:38:38.960
So there's a way to really open
this that I think is so compelling one
509
00:38:39.159 --> 00:38:45.239
person at a time. Fascinating.
Yeah, and I mean most well as
510
00:38:45.280 --> 00:38:52.320
you know, being in this space. Most strategy consulting organizations tend to say,
511
00:38:52.760 --> 00:38:55.320
let's look at the system, and
let's change the system. Then we'll
512
00:38:55.320 --> 00:39:00.440
work on the team. Then we'll
work on the individual. The system and
513
00:39:00.559 --> 00:39:06.400
the team is a creation of the
mental models of the individual. So we
514
00:39:06.719 --> 00:39:08.760
recommend that you have to flip it. And not only just flip it,
515
00:39:09.119 --> 00:39:13.639
but you don't just work on behaviors. You work on the mental models that
516
00:39:13.719 --> 00:39:17.480
drive your behaviors. The way I
see things, the way I perceive things
517
00:39:19.480 --> 00:39:24.159
fundamentally drives how I act. You
know, I often go into organizations and
518
00:39:24.440 --> 00:39:28.800
you know, I say, hey, more important than the strategy of your
519
00:39:28.880 --> 00:39:34.320
organization is the mindset that created it. Absolutely, because if I know your
520
00:39:34.320 --> 00:39:37.360
mindset, I can tell you what
strategy you're going to create. H Right,
521
00:39:37.400 --> 00:39:42.760
And if I change your mindset,
now the possibility is opened up dramatically.
522
00:39:43.880 --> 00:39:46.639
So when you want greater possibility,
you have to work on the individual
523
00:39:46.719 --> 00:39:51.880
mindset and then the collective mindset and
then the system mindset. Mm hm,
524
00:39:52.360 --> 00:39:54.039
So let's go deep on that car
off because now you and I are really
525
00:39:54.079 --> 00:39:57.880
we could finish the other sentence this
here now because we're getting into the real
526
00:39:57.960 --> 00:40:00.599
juice of things. But for our
listeners and view about that mindset. So
527
00:40:00.679 --> 00:40:04.760
one of the things you talk about
in the book is that you offer three
528
00:40:04.880 --> 00:40:09.920
essential unfear practices of mindfulness, authentic
community, and examining our core values critical
529
00:40:09.920 --> 00:40:13.559
to get underneath that mindset. If
you will, can you say more about
530
00:40:13.559 --> 00:40:17.719
each one of those three? Sure? So which one should we start with?
531
00:40:17.760 --> 00:40:21.519
Which one do you want me to
start? Let's start with mindfulness?
532
00:40:22.000 --> 00:40:28.159
Yeah, So what is mindfulness?
It's a beautiful idea and every way it's
533
00:40:28.440 --> 00:40:30.920
you know, when I started doing
this work, I'm sure it was true
534
00:40:30.920 --> 00:40:35.920
for you when you said mindfulness or
meditation, everyone roller their eyes. Yes.
535
00:40:36.039 --> 00:40:37.800
I love your story in your book, by the way, your own
536
00:40:37.840 --> 00:40:39.840
story when you're in South Africa.
That's fascinating. Yeah. Yeah, and
537
00:40:39.880 --> 00:40:47.599
I was rolling my eyes like crazy
too. So so mindfulness is this idea
538
00:40:49.320 --> 00:40:52.559
that you are not that when you
are in the dance of things, when
539
00:40:52.559 --> 00:40:55.400
you're so caught up in doing things, you don't get lost in the doing
540
00:40:57.039 --> 00:41:01.480
so that you can't observe yourself doing
it, because when you get lost in
541
00:41:01.599 --> 00:41:07.679
the doing, you suddenly don't have
choice because now you're stuck in the doing.
542
00:41:07.599 --> 00:41:13.159
Mindfulness is the ability to observe yourself
in the act of doing, so
543
00:41:13.159 --> 00:41:20.280
that you are always in choice.
And fundamentally, that invites you to understand
544
00:41:20.360 --> 00:41:24.159
that you're not just an actor in
your life. You're actually the director of
545
00:41:24.199 --> 00:41:28.960
your life as well. You know. And the way I ask people to
546
00:41:28.960 --> 00:41:32.559
do that is I ask people to
think about you know. I asked a
547
00:41:32.760 --> 00:41:37.719
very stupid question. In fact,
I ask people how many of you ever
548
00:41:37.760 --> 00:41:42.719
have thoughts or ideas inside your head? And people look at me like I'm
549
00:41:42.719 --> 00:41:45.559
crazy and say, we all do
yeah all the time. Yeah. So
550
00:41:45.599 --> 00:41:50.079
I say, how do you know
that? So is it because we know?
551
00:41:50.440 --> 00:41:53.000
So? I said, that's the
interesting thing. Not only do you
552
00:41:53.079 --> 00:41:58.360
have your thoughts, you have the
ability to notice yourself thinking. And then
553
00:41:58.480 --> 00:42:06.360
noticing yourself thinking is mindfulness. And
if you are mindful about noticing now you
554
00:42:06.400 --> 00:42:09.480
can change your thoughts. If you
can't notice it, then you cannot.
555
00:42:09.800 --> 00:42:15.960
So mindfulness is the practice of being
on the balcony while being in the dance.
556
00:42:15.840 --> 00:42:22.159
So that you are the orchestrator of
your life, not just a player
557
00:42:22.199 --> 00:42:25.400
and not just an actor in it
or of That is by far and away
558
00:42:25.599 --> 00:42:30.480
the best description of a definition of
mindfulness I've ever heard. Thank you beautiful
559
00:42:30.920 --> 00:42:36.599
listening to viewers at your gift.
Okay. The second one is authentic community,
560
00:42:37.960 --> 00:42:44.199
authentic humility. So this is a
really interesting one. Right, So
561
00:42:44.400 --> 00:42:50.719
humility often is seen as making yourself
small. You know, when I often
562
00:42:50.760 --> 00:42:53.480
talk to people, they say,
you know, why say why don't you
563
00:42:53.519 --> 00:42:58.280
celebrate yourself? Oh? That because
I have humility, and you know,
564
00:42:58.320 --> 00:43:04.079
I've been taught to be authentic humility
comes from a place of wisdom, comes
565
00:43:04.079 --> 00:43:09.239
from a place of being comfortable with
who you are right and from that place
566
00:43:10.440 --> 00:43:16.480
the humility is to say, and
there's always more to learn, Yeah,
567
00:43:16.639 --> 00:43:21.679
right, authentic humility. Humility is
not about making yourself small, which collapses
568
00:43:21.679 --> 00:43:25.199
you. But it's about celebrating who
you are and celebrating from that place that
569
00:43:25.400 --> 00:43:30.320
every time, every moment, there's
there's growth and learning available to you.
570
00:43:30.800 --> 00:43:36.079
That is what true humility is and
authentic humility is. Otherwise it's just just
571
00:43:36.159 --> 00:43:40.519
something someone has told us as a
concept. Yeah, beautiful, also gorgeous
572
00:43:40.639 --> 00:43:45.639
not sure that I've ever heard anybody
quite described that it can authentic community that
573
00:43:45.679 --> 00:43:50.199
way. As while that's so bigger
and accessible, the last one is examining
574
00:43:50.199 --> 00:43:54.920
our core values. Yeah, so
this is this is interesting because core values
575
00:43:55.119 --> 00:44:00.960
now comes to the same conversation we'
even having earlier about your values are stories
576
00:44:00.960 --> 00:44:07.840
that you have been told or you've
told yourself, right, And when you
577
00:44:07.880 --> 00:44:14.440
ask what your core values are,
then you are actually truly being mindful and
578
00:44:14.480 --> 00:44:19.599
you're you are saying, hey,
I have the ability to be adaptable.
579
00:44:20.400 --> 00:44:24.800
It doesn't mean you change your values, but it asks you to query them
580
00:44:25.599 --> 00:44:30.480
to how it asks you. Is
it serving you? Is it allowing you
581
00:44:30.519 --> 00:44:35.280
to show up at your best and
be effective? Versus that's the given.
582
00:44:35.400 --> 00:44:39.119
I'm never going to question it,
and I'm stuck in it, right because
583
00:44:39.199 --> 00:44:47.280
as we live in a volatile,
constantly changing world, how do you how
584
00:44:47.320 --> 00:44:52.159
do you move with it? How
can you be authentic with it? And
585
00:44:52.239 --> 00:44:55.599
yet you know, be true to
your values. But if you don't query
586
00:44:55.679 --> 00:45:00.280
it, then you can't be true
to it. Then it just stuckness that
587
00:45:00.400 --> 00:45:07.159
you have versus a real, vibrant
living off what your truth is. M
588
00:45:07.840 --> 00:45:12.239
oh, So, this is the
beauty or of of doing being who you
589
00:45:12.280 --> 00:45:14.679
are in the world and doing the
work that you're doing. So so much
590
00:45:14.760 --> 00:45:16.199
of what I'm up to in the
world, which I know aligns with what
591
00:45:16.239 --> 00:45:21.599
you're doing too, is about elevating
consciousness, right, It's about being more
592
00:45:21.639 --> 00:45:23.400
aware of who we are being in
the world and how we're impacting other human
593
00:45:23.400 --> 00:45:29.880
beings and intentionally lifting more people than
destroying them. So I had a guy
594
00:45:29.880 --> 00:45:32.920
on the show on Tim Striker,
talking about, you know, how leaders
595
00:45:32.960 --> 00:45:37.599
can you know, literally leave a
negative path, you know, of destruction
596
00:45:37.719 --> 00:45:40.079
in their awake and they just don't
know it. Right. So what we've
597
00:45:40.079 --> 00:45:45.159
been talking about this whole time today
is really how can we elevate ourselves as
598
00:45:45.239 --> 00:45:50.559
leaders to be able to transform the
individuals inside those the organizations. And I
599
00:45:50.639 --> 00:45:52.199
think that is such a beautiful opportunity
that you've created. And there's so much
600
00:45:52.239 --> 00:45:55.480
more we could cover in this conversation
from your book. The action learning that
601
00:45:55.519 --> 00:46:00.639
you talk about is fascinating. There's
stuff about that you talk about here in
602
00:46:00.719 --> 00:46:05.400
terms of different practices that organizations can
undertake to bring about an unfear of transformation.
603
00:46:05.480 --> 00:46:07.559
But that just means they have to
read the book, right, So
604
00:46:07.599 --> 00:46:10.320
we have introduced the topic here and
now they can come back and read the
605
00:46:10.360 --> 00:46:14.920
book and ideally talk to you and
Mark. So we've come to the end
606
00:46:14.920 --> 00:46:16.599
here already, go Rob, and
you know that this show is something that's
607
00:46:16.639 --> 00:46:20.639
been by the way, the show
has been around for seven years. It's
608
00:46:20.679 --> 00:46:23.440
listened to by people around the world
who are interested in creating workplaces where people
609
00:46:23.480 --> 00:46:27.639
actually want to come to work and
do their best, create inspirational leaders that
610
00:46:27.679 --> 00:46:30.039
bring them to their greatness, and
we do business at better in the world.
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00:46:30.199 --> 00:46:32.159
So, knowing that, what would
you like to leave our listeners with
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00:46:32.199 --> 00:46:44.800
today? So maybe two thoughts.
The first thought is that if you're looking
613
00:46:44.840 --> 00:46:52.840
for joy on the outside, then
you are in the wrong place. Joy
614
00:46:52.960 --> 00:46:54.920
is your state of being and when
you are in that state of being,
615
00:46:55.480 --> 00:47:00.840
then you can go after anything you
want. But the moment looking for joy
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00:47:00.840 --> 00:47:05.440
on the outside, then you make
yourself depleted. And if you're depleted,
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00:47:05.519 --> 00:47:09.719
you can't really be unfair. And
the other thought is this thought, which
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00:47:10.639 --> 00:47:15.320
which is the last line in the
book, actually is what We met this
619
00:47:15.440 --> 00:47:17.519
guy on the edge of a forest
in South Africa and we told him about
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00:47:17.519 --> 00:47:24.199
our book and he told us good
luck, fellas fear is love that has
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00:47:24.280 --> 00:47:30.800
forgotten itself. Oh, fear is
love that is forgotten itself. So that
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00:47:30.920 --> 00:47:35.280
is my last thought for you.
What a gift you are. You and
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00:47:35.320 --> 00:47:37.320
Mark have created such an important piece
of work. I really applaud the work
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00:47:37.320 --> 00:47:40.280
that you're doing as well insid organizations. It is. It's a light to
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00:47:40.320 --> 00:47:44.239
have you on. I'm grateful you
came into my path and we will at
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00:47:44.239 --> 00:47:46.719
some point continue the conversation. Thank
you for being with us today. Thank
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00:47:46.760 --> 00:47:51.599
you so much for real honor.
Listeners and viewers. You want to learn
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00:47:51.599 --> 00:47:54.639
more about kor of Buttnagger, his
book Unfear, or the work they do
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00:47:54.719 --> 00:48:00.199
at co Creation Partners, start by
visiting co Creation Partners dot com. Last
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00:48:00.199 --> 00:48:04.039
week, you've missed the live show
you know as Catchy be recorded podcast.
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00:48:04.239 --> 00:48:07.519
We're on the air with Katherine Matiski
of Australia talking about her book Leading Virtual
632
00:48:07.559 --> 00:48:12.559
Teams Managing from a Distance during the
Coronavirus. Next week we'll be on the
633
00:48:12.599 --> 00:48:15.360
air with Donna Cutting, the author
of Employees First, Inspire, engage and
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00:48:15.400 --> 00:48:19.639
focus on the heart of your organization. So you there, remember that works
635
00:48:19.639 --> 00:48:23.360
at least or third of our life. So let's work on purpose. We
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00:48:23.400 --> 00:48:28.199
hope you've enjoyed this week's program.
Be sure to tune in to Working on
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00:48:28.280 --> 00:48:31.719
Purpose, featuring your host, doctor
Elise Cortes, each week on the Voice
638
00:48:31.760 --> 00:48:37.880
America Empowerment Channel. Together, we'll
create a world where business operates conscientiously,
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00:48:38.519 --> 00:48:45.679
leadership inspires impassioned performance, and employees
are fulfilled in work that provides the meaning
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00:48:45.719 --> 00:48:50.239
and purpose they crave. See you
there, Let's Work on Purpose.





















































