May 5, 2021

Elevate Your Team’s Performance with Holacracy

Elevate Your Team’s Performance with Holacracy

Through a social technology for governing and operating a team, holacracy takes the best from Getting Things Done and Agile approaches to yield a dynamic approach to collaboration and productivity. It involves continually evolving the team structure...

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Through a social technology for governing and operating a team, holacracy takes the best from Getting Things Done and Agile approaches to yield a dynamic approach to collaboration and productivity. It involves continually evolving the team structure based on small experiments and new information. Everything starts in Holacracy with ‘tension.’ Things are not going the way you want. With Holacracy, you can use this tension as fuel for moving forward and improving productivity while developing the skills of each team member.

WEBVTT

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What's working on purpose anyway? Each
week we ponder the answer to this question.

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People ache for meaning and purpose at
work, to contribute their talents passionately

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and know their lives really matter.
They crave being part of an organization that

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inspires them and helps them grow into
realizing their highest potential. Business can be

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such a force for good in the
world, elevating humanity. In our program,

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we provide guidance and inspiration to help
usher in this world we all want

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Working on purpose. Now Here is
your host, Doctor Elise Cortez. Welcome

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back to the Working on Purpose Program. Thanks for tuning in again this week

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on your host, doctor Elise Cortez, joining you from West Texas where I'm

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traveling on site for a client delivering
the results and employe engagement survey. And

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by the way, it's very windy
out here in the Texas Panhandle, so

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if you hear a lot of rocking
and rolling, it's the wind outside.

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If you don't know me, management
consultant specializing in meaning and purpose, organizational

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logo therapists, inspirational speaker, social
scientist, and author, you can learn

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more about me and how we can
work together at at least Cortez dot com

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or Gusto Dashnow dot com. Let
me think, my partner and sponsor,

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we're proud. We are a perfect
collaboration. Everyone wants to know they matter

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and that the work they do is
meaningful and appreciated. Work Proud is a

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mobile platform built to encourage employees to
share stories and recognize each other's contribution.

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Work Proud empowers hr and business leaders
to create company cultures where all employees are

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inspired to feel proud of their work
and proud of their company. Learn more

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at work proud dot com. With
us today is Marco Bogers. He's an

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author, coach, trainer, and
organizational consultant. Originally a business law graduate,

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his careers spanned sales, marketing,
productivity training, organizational and purpose coaching.

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What has helped him in these transformations
is to see tensions as fuel and

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as life hand into material for his
writing. He is the co author of

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the Dutch best selling Getting Teams Done, which in twenty twenty was setting into

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English as getting started with holocrisy,
upgrading your team's productivity, which is what

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we'll be talking about today. He
joined us today from Amsterdam, the Netherlands,

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where it is currently midnight for him
and five pm for me. Marco,

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welcome to working on purpose and staying
up for the conversation. Yeah,

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thank you, thanks for the invitation. Yeah, you're so welcome. And

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you know how we found each other
because we were in a common community talking

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about purpose and weighing in on the
topic. And that's how I found you.

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And when I looked at your profile
on LinkedIn, I said, I

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think we should have a talk.
I don't know what holocrisy is, so

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let's start with that, if we
can. Marco, what is holocrisy?

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And let me spell that for our
listeners who doesn't who've never heard the ster

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murder either, it's h O L
A C R A c Y holocrisy.

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What is it? Marco? Yeah, that's a good question. I needed

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to write a book about it to
outter this question. So it's not like,

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you know, it's not like one
answer. You could look at it

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several ways. You could look at
it as an organizational model. You could

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look at it as a way to
become more productive. Actually, one perspective

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that I take lately is that it's
a way to organize around purpose and also,

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you know, linking to the theme
of your of your program, and

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I think that's really for me to
care at the moment. If you want

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to organize around purpose, holocracy is
really one of the best ways I have

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found so far. So one of
the things that you say in your booking

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correct me if I'm wrong, because
as you know, I read cover to

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cover and I take copious notes.
But what I thought you had said too

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is that it's really a cross between
the concept of getting things done and agile.

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Is that right? Yeah, there's
also a way to look at it.

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Actually, it's it's it was inspired, amongst others by agile and getting

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things done, So there's a lot
of compared us in between those systems if

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you look at holocacy, And actually
another way to look at it is to

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say it's edge organization. So it's
if you look at an organization structure,

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which normally that's that's fixed. Actually
holocacy makes that edge out, so that

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needs those are becoming moving parts and
it's becoming really dynamic. M That is

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so allowing, And of course,
you know I have to ask you,

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how in the world did you come
across this concept in the first place.

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Yeah, yeah, that's a good
question. Actually, So I've done a

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lot of things in my career,
and one of the things that I started

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after going from the corporate corporate site
to to become a independent I thought it

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to be a productivity trainer, and
that was about ten years ago, and

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I was very inspired by David Allen
Getting Things Done. So I started teaching

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his methodology to teams in companies,
and actually I soon found out that there

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was a lot of things beneath personal
productivity that I couldn't touch by I mean,

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getting this one works very very well
if you do it just personally,

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but if you do it in a
team, there's always a lot of things

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that are around that. Like one
of the questions I had was why do

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people individually can become very productive,
but as a team they're actually less productive

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than they're working individually. And that
was a question I just couldn't answer,

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and that kept pondering me for some
time. And then I run into holocracy

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and then it was like, wow, this is actually what I was looking

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for getting things done, but then
for teams. But that's also what the

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what's the title of our book,
Getting Teams Done? How yummy? Well,

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I was very very intrigued by the
whole notion as again, I've never

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seen this concept before. And one
of the things that you say in the

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book, and I quote in essence, holocracy is a way of running a

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team or even an entire organization in
an agile and dynamic way so that you

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can speed up on all fronts.
Can you say more about that? I

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think anyone wants to know more about
that. Yeah, where is the speed

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when you speed up? That's a
central thing. What I see from my

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experience as a manager in a corporate
organization is where things, how to say,

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our stock is actually in decision making. Especially if you're a manager,

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you get a lot of in a
management hierarchy, you get a lot of

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decisions. I mean practically it means
a lot of emails to answer. When

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I was a manager, I saw
that I quickly became the bubbleneck. So

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because yeah, I have all these
decisions to make. And what where holocacy

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speaks up actually is decision making sort
of means that decision making is being distributed

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to roles, so it's not only
one person who is actually the end decision

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making. Actually all the roles in
holocracy, and people get roles. It's

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one of the constructs in holocacy.
They are the end responsibility. They have

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the end responsibility. Actually that's why
the box stops, so people in roles.

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The roles have the end responsibility for
decision making sort of means that it's

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not going all to one person.
So one of the things I thought about

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is I was reading that part is
I, and I really appreciated how you

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situated your whole offering about how to
teach us about alacricy through the case study

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method. The story that you told
us in the story or in your book

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brilliant. It was so accessible and
so learning about Neil and you know how

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he was dealing with Raksh and you
know, poor Rakesh is coming at this

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from the old school way of command
and control, et cetera. So for

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people like that, I'm sure this
is entirely frightening, right. And I

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one of the things that I found
really interesting, which I'll get to what

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kinds of organizations are best suited for
us in just a second, But one

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of the things that I found really
really interesting is there are so many things

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that you do in your book that
are kind of upside down from the way

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people normally think about things like this
notion of tension, So you say everything

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starts in holocricy. With tension,
you say things are not going the way

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you want them to. With holocricy, you can use this tension as fuel

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for moving forward and making things better. It helps you create extreme clarity within

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your team. I think most people
would say, what you're kidding me?

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You want to go look for tension, So say more about this magical use

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of engine or of tension. Please. Yeah. That's really the core of

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how to say the system and it
and it's really about read defining what tension

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actually means to you. Actually I
started off seeing tensions and something to be

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avoided, something I don't want to. I don't want to. And let

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me give you an example when I
worked. I worked for a Japanese company,

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and there you shouldn't rock the boat. You shouldn't like create any tensions.

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Everybody should work in a kind of
consensus mode. And what happened to

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me is that I got all the
tensions within myself and actually I got ill

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after that. So what holocacy does
is actually turn it around. You say,

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tensions is something to be embraced,
Tensions is not something to be hidden

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or avoided, and and Actually,
I have found it quite liberating to working

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well. Another thing that I want
to make sure that we presence for our

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viewers and our listeners Marco around this
notion of tension that I think is extremely

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useful that I got from your book, and I think it just might be

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your unique way of navigating the world. But what it what it occurs for

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me is that you put form this
notion of tension and you are essentially telling

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us readers through the story, that
we can become better, we can become

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even more sensitive about understanding the tensions, recognizing them, giving voice to them,

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articulating them. And that's the that's
part of the power of the individual

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person, is that, right?
Yeah? Actually, the core one of

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the core skills in holocacy is recognizing
tensions within yourself but also on them.

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And let me a short definition of
tension, as we use is something the

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difference between how things are and how
things should be, and you see there's

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always this tension between those two points
and actually recognizing that and seeing that as

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something to as an opportunity instead of
something to be avoided. Now, what

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I've learned during the process is to
really recognize extensions much more fast in myself

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and actually act on that, or
actually ask help, or actually process those

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tensions. And actually every practice within
alocracy is designed to process tensions very quickly.

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Like we have technical meetings, governance
meetings, and in those meetings we

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actually list tensions. We also name
them tensions. So the word tension is

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actually very well used and defined within
the practice. So I want to,

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I really want to call out this
idea, Marco, because as you say,

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it's so central to holocricy, and
again it turns everything on the head

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of how people would normally think about
the word tension, and certainly to be

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able to talk about it, to
get present to it and try to process

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it, if you will. And
so what I think is so great about

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that, especially in the time when
we spent a year in the pandemic and

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people recognize and are rivet on their
notion of well being and mental mental health.

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To be able to recognize that space
or that difference between where we are

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today and where we want to be
in the future, which produces this dynamic

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sentiment that we can all presence.
I think it is so profoundly useful and

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again refreshing, something that I don't
think very many organizations are talking about m

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Yeah, actually, I of course
tell you much agree on that. And

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I think, for instance, you
could see the current situation with COVID.

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It's it's a big tension because it's
it's something where we've the situation at this

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now and then the same situation as
it could be there there is still oftentimes

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it's a big gap, and so
reflecting on that actually brings you out in

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a moves you from a how to
say, more of a system stand to

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a creator's sense, like you know, okay, so I have this stension.

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So the central question that we're using
the Holocaushy practice is then so okay,

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sounds like attension if somebody doesn't recognize
itself, sounds like attensition. So

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what you need and then asking people
what do you need actually brings them from

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this system like stands to to a
creators stands to to to to actually taking

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action on that. So sort of
question what you need is actually physical in

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the practice, and if you are
around holofership practitioners, you will hear that

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question a lot. It's actually very
much an operational practice to ask that question

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to yourself but also to others.
I like it. Marco I like it.

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Okay, Well, now let's talk
about what kind of organizations would be

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best suited to use holocracy. Who
is well suited to use and embrace this

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concept? Yeah, I would say
in the start, i'd said, like,

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you know, you know, theoretically
any organization can do it, but

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in practice, I see that where
it tries, where it thrives are organizations

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that really want to insist in personal
development of people and are purpose driven.

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And I think purpose driven and holocacy, purpose driven companies and holocacy author are

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actually imagine making the heaven. I
think because in holocacy there's no hierarchy of

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people. There's a hiarity of purpose, and you serve the purpose. You

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don't serve the people. You serve
the purpose. But by serving the purpose,

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you serve the people better. And
that's one of the many paradoxes that

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holocacy has. By not putting the
people central, you serve them better because

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purpose is central. And sounds like
music's my ears. I am so with

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you on that, and you know
I'm with you on that. Sounds like

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I'm using my ears and a great
way to go into our first break.

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I'm your home stuctor, releast Cortez. We've been on the air with Marco

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Boger's a co author of Getting Started
with Holocricy, Upgrading your Team's Productivity.

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We've been talking a bit about what
this concept is, who uses it.

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After the break, we're going to
get into the elements of it and how

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to implement it. Stay with us, We'll be right back. Doctor Release

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Cortez is a management consultant specializing in
meaning and purpose and inspirational speaker and author.

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She helps companies visioneer for greater purpose
among stakeholders and develop purpose inspired leadership

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and meaning infused cultures that elevate fulfillment, performance, and commitment within the workforce.

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To learn more or to invite a
lease to speak to your organization,

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please visit her at Eleise Cortez dot
com. Let's talk about how to get

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your employees working on purpose. This
is working on Purpose with doctor Release Cortez.

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To reach our program today or open
a conversation with Elise, send an

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email to Elise ali Se at Elise
Cortez dot com. Now back to working

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on Purpose. As I've watched the
pandemic continue on, we look for ways

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to help companies support their employees handle
this anxiety, stress, depression, and

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feeling disconnected while also helping to lift
and inspire them with ongoing organizational development.

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So we now offer a well being
webinar learning series called Grab your Gusto Vital

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well Being from the inside Out.
If you want to learn more about it,

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go to the website at least coorte
dot com or send me an email

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to at least coorte dot com if
you're just joining the program. My guest

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is Marco Bogers and author, coach, trainer and organizational consultant or the last

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year's his blessing as part of his
personal purpose became clear to ignite the healing

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fire of those who are called to
lead to uncharted territory. He joins it

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today from Amsterdam, the Netherlands.
I'm your host, doctor Las Cortes.

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Okay, so Marco the next bit
here and wanted to get into really going

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under the hood, if you will, of the car of holocracy and talk

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about another central aspect of what I
can see of this, and that's roles.

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To focus the roles. So one
of the things you say in your

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book and I quote in hilocrisy,
direction and leadership are distributed so that everyone

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is a leader within his or her
roles, so just one manager doesn't make

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all the decisions and provide direction.
Roles are not designed by management or HR,

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but instead created and continuously adjusted by
the team itself. Sounds incredible,

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Yeah, yeah, it is.
And at the same time, I cannot

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imagine otherwise. If you're in it, it's like it's like it's like very

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yeah, like it's swimming in in
Yeah, like a fish swimming in the

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water of the sea. You know, it's it's just it's just as it

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is. Let me tell you something
about how this works. These roles.

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So why roles? Why not functions
because functions are the normal way that companies

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organize. Now, roles are much
more flexible roles like, for instance,

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one person can have several roles and
and there's one role can be done by

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several persons, so you can see, you can you can you can be

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much more flexible in how you allocate
work in that a function is set.

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The other disadvantage of a function is
that it is not always current with some

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what the work that somebody is actually
doing. Like you are hired like two

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years ago, chances are that the
work that you're doing is very different than

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what you are hired for it and
normally functions don't update so often. This

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now roles update on a weekly basis
if necessary, and there's and there's a

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very distinct mechanism for that, and
those are governance meetings. Governance meetings are

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our meetings that are held when there
are changes to roles necessary and Baker changes

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to role necessary and for you do
that amongst themselves. So there's no there's

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no age R function. There's now
manager who decides that the employees themselves update

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their roles if necessary, and it
can be weekly, that can be monthly.

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More commonly is that there is a
monthly update. M Well, now,

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let's then distinguished roles in the circle, which is again another really fascinating

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concept, and you talk about you
say that it's made up of roles,

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which we just talked about what so
what work means to be done not people

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and comprised in a circle. And
in a circle the focus is not on

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the people but rather on the work
that they do and the roles they feel.

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Those roles are determined by the circle
itself in regular governments meetings that you

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were saying, So tell us more
about the circle. What is this role

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of the circle. Yeah, well, actually a circle is nothing else than

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a bigger role. A circle is
actually a collection of roles. So actually

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visually you can see a role expanding
to a circle. So if a role

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gets much work. For instance,
I have have a role. I have

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a role, and we're in a
five person company and I am the marketing

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role, and then we grow into
a twenty person company, then probably the

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thing that I did myself, my
marketing role will expand it to a marketing

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circle. Like I get like five
colleagues who joined me doing marketing. So

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a circle is nothing else then an
expanded role. And are you are?

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You can actually see the organization and
it's really fun to see. There's there's

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a there's an online tool which you
can see the the organization actually growing.

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It's like an organism. So it's
not it's not a sixth thing. It's

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not a sixth kind of chart.
It's you can see online growing. It's

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it's it's it's alive. I'm smiling
because I've had another guest on my show,

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Doctor Norman, and he and I
talked about his book called Dealer Organization.

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It's the same similar who talks about
the organization living as well, but

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not nearly. We're not talking about
holocricy like you are, but the same

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idea that it's actually living and you
can actually see it breathing and growing and

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when it's growing and being fulfilled versus
decaying. So that's why I was smiling,

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and ladies and gentlemen, those of
you that are sitting back, going

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yeah, this concept sounds really really
good for Marco in the Netherlands and the

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Northern Europeans. What I want you
to know is this concept is taking across

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all over the world. In fact, even here in the United States.

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I have a friend of mine who
is an art engineer, and on his

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board he talks about his daily stand
up meeting. And when I came to

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your part of the bookmarker that talks
about the stand up meeting, I reached

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out to him and I said,
hold on just a second, that stand

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up meeting thing that you're doing,
you guys do an ilocricy over there,

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And he said, yes, that
is becoming more and more of a thing

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inside organizations and including the United States. So listener, as if you're thinking

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to yourself, oh, that's great
for those guys over there, but it

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wouldn't work here in the States.
Keep listening. Actually, all right,

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so originated in the United States.
There are some roots in the Netherlands of

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sociocolcy. But Brian Robertson, you
know in American actually invented holocracy. That's

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right. I did read that in
your book. That's right. I think

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for a lot of listeners, I
think they're thinking to themselves and the sounds

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crazy, But keep listening. There's
some amazing things. In fact, even

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let's talk about conflict next. One
of the things that I think is really

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important and right, every organization,
it certainly has a chair of conflict,

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and you right, the vast majority
of conflicts at work are in fact role

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conflicts, and that you get clarity
through roles by defining exactly what active activities

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are roles accountable for. And it
relies on distributed authority rather than traditional management

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hierarchy. So say more about how
holocracy addresses and maybe alleviates conflict. Yeah,

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actually, you know, Hollok,
she promotes conflict, and that's one

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of these, but it promotes royal
conflicts, not personal conflicts. And that's

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really a difference. So at tension
is fuel, that's the central tension is

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feel. Conflicts are royal. Conflicts
are actually good because it provides more fuel,

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more feel into the machine. And
it's just difficult to get your head

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around. But let's let me give
you an example from my work career.

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My last corporate employer where I was
actually I had a big conflict with one

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of my staff and that's actually the
reason, one of the reasons why I

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left. Now, the strength thing
is that before I was promoted as a

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manager, we could work very well
together. We went into the pub together,

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we had we had a kind of
a friendship. And then I was

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promoted to her manager, and then
we got into a conflict. And then

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afterwards, after I left the company, actually we met again and again we

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were friends. So it turned out
not to be a personal conflict. It

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turned out to be a row conflict. And actually that that informs me that

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a lot of conflicts that arise in
companies actually are not handled well as row

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conflicts. So if you if you
take the row component out of it,

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I think that a lot of personal
a lot of personal conflicts are actually not

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personal, but they're role conflicts.
M that's so encouraging and listeners and viewers

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isn't that encouraging to give you that
the notions this is not about you can't

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stand somebody's personality whatever, it's about
the role and how it conflicts with yours.

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I think that really opens something.
One, it opens a way to

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address it because it removes the notion
that it's personal. That's incredible. Yeah,

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And that's one of the things that
holocusy makes you conscious about the difference

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between personal row and role or role
and souls as we call it. And

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and that difference makes you you are
very conscious about it. So sometimes you

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are aware that you're speaking from a
role, that you're acting from a role,

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and some and most part of course, most of the time you will

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be speaking as a person. But
actually in practice you also differentiate. Like

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for instance, I would say to
you like, yeah, we're just having

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a talk, and then I switch
modes and then I said, well,

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listen, from this role, I'd
like to ask you to take on this

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project. So it's clear to you
in a conversation, you know why I'm

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asking you to take on this project. It's not like you know, I

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don't respect your time or something like
that. It's just like, you know,

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I have this responsibility and I need
you to do something from responsibility from

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my role. Well, let's give
our listeners and viewers really some even greater

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walkaways here. And I want to
talk about the four steps of implementing hilocricy.

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And so if you would take us
through just those four steps you describe

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in the book, I think it's
really useful and I think people would be

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surprised that there is a fair amount
of simplicity to this certainly and understanding it

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from the outset. So the four
steps, MARKO. Yeah, So it's

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actually just start with describing and assigning
initial roles. So when I come in

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at a team or a company,
we just met everything, and then we

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start up the first governance meetings,
like that's the second step, so we

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actually start working with the roles and
modifying them, and then we start up

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technical meetings just a third step,
I would say, and then we and

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then we start activating all of that
and then there are practices is for that.

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So so that's one way to implement
it. Actually, Also I used

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to start with signing even a constitution
before we started, because that actually also

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brans very much the power shift that
holocacy does, so it is very signing

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a constitution, there is there's no
playbook around it. Signing a constitution makes

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necessarily explicit that the former power holders
actually are not the power holders anymore day

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they they they give their power to
a set of rules. And that is

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actually, yeah, conceptually, very
very important part of holocosy. That's it's

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rule based. M The other thing
that I found really interesting and it just

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really made so much sense to me, Marco as that you also start by

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taking in a considerational list of task
or activities that each person does and clustering

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them into a role. That made
so much sense. So that so that

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imagine this listeners, imagine that if
you did that. Let's see five people

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on your team, and you were
to make a list of all the activities

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that they do, you might actually
find that, you know, so this

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person does always they forget what who's
doing it, but make a list of

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all the activities that need to be
done to fulfill the purpose of this circle,

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and you might start to realize that
maybe selling over here normally does this

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activity, but really it's better suited
over over this role. And I really

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find that notion and of mixing and
marrying different tasks under roles instead of that

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that that rigid definition of function,
as you were saying before, incredibly useful

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and relevant for today. Yeah,
yeah, actually, and it's really about

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make ensure that that the role really
represents the current work that is being done

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and it doesn't mature. Actually,
you know what person that is. It's

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really organizing around the work and what
a person likes does something like that.

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They list a lot of tasks and
I explicitly asked them to not to not

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to group it by person, but
just by by role or by by group

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of work, and then you can
start to see the patterns that arise.

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Mm hmm. And even imagine this
listener is to the point. And this

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is the great example that Marco and
his co author bring home in the book.

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A very key person on this team
that he's describing, I think it's

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Suzanne, ends up leaving pretty pretty
deep in the project, just before the

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deadline, and they absorb all of
her, all of her tasks and activities

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into their respective roles and pull this
thing off not anyway except successful in listless

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leaders. And if that doesn't sound
like music to your ears, I don't

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know what does. So with that, let's leave you hanging on the edge

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and go with our last freak.
Here. I'm Elise Cortez, your host.

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We've been on the yarth Marco Bogers. He's the co author of Getting

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Started with Holocracy, Upgrading your Team's
Productivity. We've been talking a bit about

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how to implement it. After the
break, we're going to learn that what

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it takes is to actually unlearn what
you think you actually know. Stay with

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us, we'll be right back.
Doctor release Cortez is a management consultant specializing

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in meaning and purpose and inspirational speaker
and author. She helps companies visioneer for

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greater purpose among stakeholders and develop purpose
inspired leadership and meaning infused cultures that elevate

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00:31:41.279 --> 00:31:45.759
fulfillment, performance, and commitment within
the workforce. To learn more or to

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00:31:45.839 --> 00:31:51.160
invite a lease to speak to your
organization, please visit her at Elise Cortez

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00:31:51.200 --> 00:31:55.359
dot com. Let's talk about how
to get your employees working on purpose.

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This is working on Purpose with doctor
Elise Cortez. To reach our program today

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00:32:07.279 --> 00:32:13.160
or open a conversation with Elise and
send an email to Elise ali Se at

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00:32:13.200 --> 00:32:23.599
Elise Cortez dot com. Now back
to working on purpose. Thanks for staying

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with us and welcome back to Working
on Purpose. I mentioned in the first

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00:32:28.680 --> 00:32:32.400
break about the Grab Your gusta wellbeing
podcast learning series. That content is program

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00:32:32.440 --> 00:32:37.839
adapted from part one of my recently
published book called Purpose Ignited, How Inspiring

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00:32:37.880 --> 00:32:40.640
Leaders Ignite Passion and Aelt Cause,
which is now available on Amazon. And

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I wrote that book to awakened readers
to their passion and purpose and helped transform

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them into inspirational leaders who enlignment the
workplace and elevate the contribution to business for

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all stakeholders. So that's where the
content comes from if you're just joining us.

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00:32:53.359 --> 00:32:58.519
My guest is from Amsterdam today,
Marco Bogers and author, coach,

395
00:32:58.599 --> 00:33:01.880
trainer, and organizational consult Originally a
business law graduate, his career has spanned

396
00:33:01.920 --> 00:33:07.160
sales, marketing, productivity training,
organizational and purpose coaching. What has helped

397
00:33:07.200 --> 00:33:12.079
him to these transformations is to see
tensions as fuel as life handed him material

398
00:33:12.119 --> 00:33:15.720
for his writing. I'm your host, doctor Elis Cortez. So for this

399
00:33:15.799 --> 00:33:19.039
last bit here, I really wanted
to talk about this notion that you that

400
00:33:19.119 --> 00:33:23.119
you really mentioned over and over again, the BOOKMARKO and this notion of having

401
00:33:23.160 --> 00:33:28.559
to unlearn what we've been relying on
for years to do work in teams,

402
00:33:28.559 --> 00:33:30.759
which I think is incredibly useful to
be able to open into a new space.

403
00:33:31.359 --> 00:33:35.359
And so before we get into that
which is going to smack right into

404
00:33:35.400 --> 00:33:37.839
the middle of this, and we
sort of mentioned it earlier, from your

405
00:33:38.039 --> 00:33:43.759
experience and what you know about this, how do traditional command control, management

406
00:33:43.759 --> 00:33:47.279
oriented people react to holocracy when they
hurt first hear about it and think they

407
00:33:47.279 --> 00:33:55.680
want to try it on that it
depends of the person. I felt that

408
00:33:55.799 --> 00:34:02.720
it doesn't work to actually sell the
sept to people as to try to contrince

409
00:34:02.839 --> 00:34:07.760
the What I feel is that the
persons who are attracted to this way of

410
00:34:07.880 --> 00:34:15.599
organizing are people who actually have experienced
the downside of being what I call a

411
00:34:15.599 --> 00:34:21.079
decision bottleneck in an hierarchy, in
a management hierarchy. So people who know

412
00:34:21.280 --> 00:34:24.920
like me that that you know,
in the end, it doesn't work,

413
00:34:24.960 --> 00:34:32.719
It doesn't empower people, it doesn't
grow your organization to take all the decisions.

414
00:34:32.719 --> 00:34:38.119
Further that I would say, if
you're on a personal development path,

415
00:34:39.199 --> 00:34:44.639
like if you've cone through some life
challenges, if you believe in the power

416
00:34:44.840 --> 00:34:49.199
of purpose, then I think if
you experience the limits of your ego,

417
00:34:49.920 --> 00:34:55.800
then I think you will really appreciate
all opacifity. M. That was a

418
00:34:55.840 --> 00:35:00.280
great opening, Marko. And if
that's not enticing listeners, of gosh,

419
00:35:00.800 --> 00:35:06.039
I've learned so much by by reading
this book and do actually plan to inculcate

420
00:35:06.079 --> 00:35:08.760
it into into my team as well. So you've already inspired me. Marcus.

421
00:35:08.880 --> 00:35:15.760
Thank you, Okay, you're welcome. Absolutely, thank you that I

422
00:35:15.800 --> 00:35:19.440
found you so. One of the
things that you also say, which I

423
00:35:19.480 --> 00:35:21.639
think is quite interesting, you say, the more you can let go of

424
00:35:21.639 --> 00:35:24.519
the belief that you must have a
solution for every tension, the better you

425
00:35:24.519 --> 00:35:29.400
can be a sensor for your roles
and the organization. Can you say more

426
00:35:29.440 --> 00:35:40.199
about that? Yeah, it's really
about going into this space of not knowing.

427
00:35:42.519 --> 00:35:46.159
Like the I have at tension doesn't
mean that you know how to solve

428
00:35:46.239 --> 00:35:58.400
it. It actually means that you
you you try to you try to deal

429
00:35:58.480 --> 00:36:01.440
with it in a way and just
start with the first step. Like if

430
00:36:01.480 --> 00:36:06.480
somebody brings in attention in a technical
meeting, for instance, or if I

431
00:36:06.559 --> 00:36:08.719
bring attention in a technical meeting,
I often don't know what's the answer,

432
00:36:09.039 --> 00:36:15.760
but I trust the system and it's
like, yeah, I'm taking Sometimes I'm

433
00:36:15.760 --> 00:36:22.880
taking a first step, so and
strangely enough, or actually not strangely enough,

434
00:36:23.239 --> 00:36:28.039
there's always come in some kind of
solution where I didn't expect it.

435
00:36:28.599 --> 00:36:34.960
Sometimes a solution can be that somebody
just takes an action. Sometimes a solution

436
00:36:35.039 --> 00:36:38.760
can be that it's a governance issue, like the attention has to do with

437
00:36:38.960 --> 00:36:45.719
that a role is not clearly defined. Sometimes I just need to speak out

438
00:36:45.119 --> 00:36:49.960
and be hurt. That could also
be one way to solve the attention.

439
00:36:50.480 --> 00:36:55.880
So what I really like about this
is that it really induces you to trust

440
00:36:55.960 --> 00:37:02.760
the process and trust that if you
speak out and if you name your attentions

441
00:37:02.840 --> 00:37:08.079
and if you if you dare to
bring them somehow, a solution will appear.

442
00:37:08.119 --> 00:37:14.559
And it does. So what I
take from the un learning on that

443
00:37:14.760 --> 00:37:16.559
is that we have to unlearn that
we don't have to have all the answers,

444
00:37:16.559 --> 00:37:21.239
that we don't have to come with
the solution and the answers. Rather

445
00:37:21.440 --> 00:37:27.960
we come with being able to articulate
the tension that we're experiencing and put it

446
00:37:27.960 --> 00:37:32.280
out there in a way to allow
others to help us exactly exactly. I

447
00:37:32.320 --> 00:37:36.639
mean one of the alps. Also, there's there's there's a process of governance.

448
00:37:36.679 --> 00:37:45.239
Meeting works around having objections apping integrating
objections. And sometimes people don't know

449
00:37:45.320 --> 00:37:50.599
what they want to propose as as
a proposal, and then one practice is

450
00:37:50.920 --> 00:37:54.480
I propose is that, okay,
it's just just ask people for objections.

451
00:37:55.039 --> 00:38:00.320
So I don't know what to say, so just come with objections and normal

452
00:38:00.360 --> 00:38:04.159
setting. That's a very frightening thing
to do because you ask people to disapprove

453
00:38:04.800 --> 00:38:07.920
of what you are proposing. But
here we turn it around. We ask

454
00:38:08.000 --> 00:38:14.559
people come up with some good objections
so we can integrate them. That is

455
00:38:14.599 --> 00:38:19.840
just so refreshing on every level.
Marko every level. And then along that

456
00:38:19.920 --> 00:38:22.239
line, you're welcome. One of
the other things that I also found extremely

457
00:38:22.280 --> 00:38:28.840
fascinating about holocricy is that it doesn't
solve every problem. Rather it just surfaces

458
00:38:28.920 --> 00:38:31.440
problems that we're already there so that
you can deal with them. So it's

459
00:38:31.440 --> 00:38:35.920
not a golden bullet, but it's
an important process. It's important to process

460
00:38:35.960 --> 00:38:38.559
to friction. You say so,
in other words, it's an illuminating tool.

461
00:38:38.559 --> 00:38:45.039
It's illumination tool. Yeah, it's
a way of making people more conscious.

462
00:38:45.199 --> 00:38:50.039
Some people refer to it, you
know, more in the spiritual realm.

463
00:38:50.199 --> 00:38:54.719
Some people refer to it as mindfulness
within companies, but it depends how

464
00:38:54.719 --> 00:39:05.639
you look at it. I see
it as a as a way of having

465
00:39:05.920 --> 00:39:10.760
an early response system and an early
warning system. So because it's so radical

466
00:39:10.880 --> 00:39:16.159
transparent, it's very hard to stay
in sleep or denial mode. I mean,

467
00:39:17.760 --> 00:39:24.559
you can do it. So another
another expression for that is there is

468
00:39:25.480 --> 00:39:31.480
there's only one wrong way to process
attention, and then it's not to process

469
00:39:31.559 --> 00:39:38.000
it. So what you just said
there and this notion of consciousness, Marco,

470
00:39:38.079 --> 00:39:42.679
Now I know exactly why I was
so drawn attracted to you because in

471
00:39:42.679 --> 00:39:46.119
your work, because I am very
much on a path where I am out

472
00:39:46.159 --> 00:39:50.599
to elevate my own consciousness and help
raise that in everyone that I work with

473
00:39:50.679 --> 00:39:53.239
and across the world. And now
I realize why I'm so attracted to this

474
00:39:53.280 --> 00:39:57.559
concept because it's about raising consciousness.
You just brought it home for me.

475
00:39:57.880 --> 00:40:00.800
Thank you for that. That's like
the nice pretty bow on the package that

476
00:40:00.840 --> 00:40:04.199
you've already given me as a gift. So thank you for that. That's

477
00:40:04.239 --> 00:40:08.440
just gives me so much more.
Yes, Okay, and now I want

478
00:40:08.440 --> 00:40:12.960
to get into this notion here,
and this is a little bit advanced for

479
00:40:13.039 --> 00:40:15.239
this conversation. But listeners and viewers
bear with us. There's this notion,

480
00:40:15.320 --> 00:40:21.679
this concept within the helocricy concept of
a lead link, and so that person

481
00:40:21.800 --> 00:40:25.199
is and Marco can clarify their role, but the lead link is constantly striving

482
00:40:25.239 --> 00:40:30.960
to make herself redundant by enabling the
circle to work autonomously from their roles.

483
00:40:30.000 --> 00:40:34.760
That sounds amazing to me. It's
more of a process of unlearning than of

484
00:40:34.880 --> 00:40:37.840
learning, especially when it comes to
a manager's tendency to take care of her

485
00:40:37.960 --> 00:40:43.320
people and to motivate and manage those
who are now self managing. So the

486
00:40:43.400 --> 00:40:45.480
lead link therefore plays a key role, for better or for worse, in

487
00:40:45.559 --> 00:40:57.719
the transformation from conventional to distributed leadership. Yeah, so for the former manager

488
00:40:57.840 --> 00:41:02.679
moves into the lead link role,
that's heard, and that is actually a

489
00:41:02.679 --> 00:41:13.519
crucial process. And actually one of
the other ways that holocracy, well purposes

490
00:41:13.519 --> 00:41:17.039
of holocracy is to break the parent's
child dynamics that you see at play in

491
00:41:17.119 --> 00:41:23.280
most organizations. You know, as
a manager, you are conditioned as a

492
00:41:23.360 --> 00:41:27.639
human. You know, the first
organization that you were ever in was your

493
00:41:27.679 --> 00:41:31.280
family, and there you come into
the child a parent dynamics and you take

494
00:41:31.320 --> 00:41:38.679
that into the corporate life unconsciously,
of course everybody does. So you see

495
00:41:38.719 --> 00:41:44.039
that at play at employees like asking
the manager, can you give me permission

496
00:41:44.079 --> 00:41:45.639
to do this? Can you give
me the mission to do that? In

497
00:41:45.760 --> 00:41:51.639
holocracy, Actually that's not a good
practice as a as a lead link.

498
00:41:52.000 --> 00:41:58.719
You have to learn to say,
well, I don't I you can decide

499
00:41:58.760 --> 00:42:01.440
by yourself. You know, you
don't need my permission to do anything.

500
00:42:01.920 --> 00:42:06.840
So what do you think you should
do? From your role? Which role

501
00:42:06.920 --> 00:42:09.239
is feeling attention? So you help
them, You've coached them to make their

502
00:42:09.280 --> 00:42:15.639
own decisions. And that's a big
that's a big change, especially from both

503
00:42:15.679 --> 00:42:21.280
sides, from employees and managers.
And what I love about that, what

504
00:42:21.360 --> 00:42:25.360
allures me about that is that it's
empowering and again it removes the mother may

505
00:42:25.400 --> 00:42:30.159
our father may I sort of whole
idea that you were describing for And I

506
00:42:30.199 --> 00:42:35.480
think that's incredible. And so what
I know too about employee motivation, doing

507
00:42:35.480 --> 00:42:38.760
employee engagement work and doing purpose work
is that when when people feel competent and

508
00:42:38.920 --> 00:42:46.440
empowered and responsible for and trusted to
make decisions, their their motivation and their

509
00:42:46.639 --> 00:42:51.559
their commitment increases. So this makes
complete sense why this works so well to

510
00:42:51.639 --> 00:42:57.000
me. Yeah, it speaks to
you know, autonomy, mastery, those

511
00:42:57.039 --> 00:43:04.679
other things that that are very important. And then another thing that we have

512
00:43:04.800 --> 00:43:07.199
to talk about here that surfaced in
the reading of your book that is so

513
00:43:07.320 --> 00:43:14.599
timely in the year plus of the
Corona nineteen Corona virus pandemic, is this

514
00:43:14.679 --> 00:43:17.760
notion that when you look at this
from the outside, if you're just beginning

515
00:43:17.760 --> 00:43:23.000
to start to unpeel holocracy, it
appears to be so impersonal, but in

516
00:43:23.039 --> 00:43:28.679
reality it creates more space for personal
connection, not less. Would you share

517
00:43:28.679 --> 00:43:30.719
more about your perspective on that.
You and I had a short exchange about

518
00:43:30.760 --> 00:43:34.360
that via email, But would you
share more about your perspective on that?

519
00:43:34.440 --> 00:43:40.920
Why is that so? Yeah?
Actually, that's just one of the paradoxes.

520
00:43:42.039 --> 00:43:50.320
So roles are not personal, so
circles are not personal. So first,

521
00:43:50.360 --> 00:43:55.119
holocracy enables you to differentiate work into
roles, and that's an impersonal process.

522
00:43:55.119 --> 00:44:00.360
But after that it starts to integrate
the purpose and personal. So it

523
00:44:00.559 --> 00:44:09.159
actually moves you from from a duality
like personal versus uh not personal, which

524
00:44:09.199 --> 00:44:13.960
which are two things, into what
I would call a polarity. You start

525
00:44:14.039 --> 00:44:22.239
to navigate these two and actually you
integrate them into yourself. M That is

526
00:44:22.320 --> 00:44:31.519
powerful and uh and actually I think
that is where the personal development side of

527
00:44:31.599 --> 00:44:37.039
it comes into play. Like you
know, I would say stage one is

528
00:44:37.320 --> 00:44:40.719
if you ask the question who am
I? That people you know used to

529
00:44:40.719 --> 00:44:45.559
say, I am a consultant or
I am a trainer. Now the question

530
00:44:45.599 --> 00:44:51.679
who am I is You're not your
roles because you you you fulfill roles,

531
00:44:51.440 --> 00:44:54.599
So that's not just just one of
part of the question. So it comes

532
00:44:54.639 --> 00:45:00.199
important to answer the question, so
not only who am I, so what

533
00:45:00.360 --> 00:45:02.719
is my purpose? Why am I
serving these roles? And why am I

534
00:45:02.760 --> 00:45:08.800
serving this organization? So delop becomes
much more at the forefront. And because

535
00:45:08.840 --> 00:45:14.840
you've done the work of differentiating,
differentiating role, that becomes space for your

536
00:45:14.880 --> 00:45:20.679
personal development and your purpose, where
normally that's all mashed up in organization.

537
00:45:20.920 --> 00:45:23.679
You know, you don't see that
because it's it's too vague. Actually,

538
00:45:25.400 --> 00:45:30.239
okay, And now we get to
where we promised this at the beginning,

539
00:45:30.280 --> 00:45:36.199
that that holocracy does allow and enable
personal development and an opportunity to reach an

540
00:45:36.280 --> 00:45:39.039
express purpose. Now you've just started
home for us, and so say a

541
00:45:39.039 --> 00:45:44.239
little bit more if you would,
just maybe another few sentences about how people

542
00:45:44.320 --> 00:45:49.519
can better why this creates a space
for them to be able to personally develop

543
00:45:50.039 --> 00:45:57.599
an Otherwise in a more traditional space
they couldn't. Maybe Yeah, because the

544
00:45:57.679 --> 00:46:06.119
fact that people are actually decision makers
in their roles makes that they should become

545
00:46:06.159 --> 00:46:09.760
better in decision making and know why
they are doing the things that they're doing.

546
00:46:10.079 --> 00:46:14.320
Now, the mechanism of purpose,
as I don't need to explain to

547
00:46:14.480 --> 00:46:22.079
you, is actually the best way
of having at making decisions in that of

548
00:46:22.519 --> 00:46:28.800
of of knowing why you do things. And that's why I'm not working you

549
00:46:28.840 --> 00:46:32.559
know what, I'm now implementing holocracy. Actually I try to also start with

550
00:46:32.679 --> 00:46:37.400
purpose. I start to do,
you know, get people on the purpose

551
00:46:37.480 --> 00:46:45.239
train even before they start to work
with holocacy sometimes because I think that's very

552
00:46:45.280 --> 00:46:50.880
important that if people really choose why
they work for an organization from their personal

553
00:46:50.960 --> 00:46:55.960
motivation and personal purpose, there will
be much more better of making decisions in

554
00:46:57.000 --> 00:47:00.360
any roles that they can, and
they will be able also to choose the

555
00:47:00.440 --> 00:47:05.239
roles that fit them. They just
know, just not accept any role that

556
00:47:05.800 --> 00:47:08.280
they should be doing, but they
choose the organization. They choose the role

557
00:47:08.639 --> 00:47:14.760
really consciously. Oh that sounds good
to me. Oh, Marco, I'm

558
00:47:14.800 --> 00:47:17.159
so glad to ask that question now
here we are already at then in the

559
00:47:17.199 --> 00:47:20.920
show already we just have just a
little bit of time left. And you

560
00:47:20.960 --> 00:47:23.320
know, the show is listening to
people across the globe who want to be

561
00:47:23.440 --> 00:47:28.760
able to help create workplaces where people
thrive, where inspirational leaders help bring out

562
00:47:28.800 --> 00:47:31.559
their best and business is done for
its highest cause. What would you like

563
00:47:31.559 --> 00:47:37.280
to leave our listeners with today?
Yeah, I had a bit of thought

564
00:47:37.280 --> 00:47:42.599
about that, and yeah, and
considering the times that we are living in,

565
00:47:42.760 --> 00:47:45.840
actually, I think, you know, I am extremely chant inspired the

566
00:47:45.880 --> 00:47:53.880
current situation also with COVID and and
I think as a species now we're on

567
00:47:53.920 --> 00:48:00.880
a cross roads. We have tremendous
power, and I think organization should use

568
00:48:01.320 --> 00:48:07.639
that force and become a force to
use that our wisely. So I think

569
00:48:07.639 --> 00:48:13.039
we have a responsibility to make that
happen. In other words, really think

570
00:48:13.079 --> 00:48:16.519
about how we can make our organizations
better ancestors. I love the idea of

571
00:48:16.559 --> 00:48:21.840
being a better ancestor. In Aland
we used to be very very proud of

572
00:48:21.880 --> 00:48:25.960
our corporate ancestors. We created actually
the first multinational in the world, We

573
00:48:27.159 --> 00:48:30.719
created the first stock exchange in the
world, and now we see that our

574
00:48:30.800 --> 00:48:37.320
wealth from the seventeenth century was partly
built in human slave trade, and I

575
00:48:37.360 --> 00:48:44.760
would say, let us let us
not make that same mistake again. What

576
00:48:44.880 --> 00:48:46.559
a beautiful way to finish Marcos.
I'm still glad I found you. I'm

577
00:48:46.559 --> 00:48:50.280
so happy to share with my listeners
across the globe. Thank you for being

578
00:48:50.280 --> 00:48:53.559
such a beautiful soul helping us elevate
our consciousness with the callocracy. Great to

579
00:48:53.599 --> 00:48:58.320
have you, Thank you, thank
you, Thanks for the invitation. I

580
00:48:58.360 --> 00:49:01.440
loved it, loved it so glad
listeners viewers. If you want to learn

581
00:49:01.440 --> 00:49:06.639
more about Marco Boger's holocrisy or his
book on holocricy, start by visiting his

582
00:49:06.679 --> 00:49:12.519
website, which is work inflow dot
nl. And thanks again for our partnering

583
00:49:12.559 --> 00:49:15.440
sponsor work Proud, which helps companies
build a platform where your workforce receives meaningful

584
00:49:15.480 --> 00:49:20.119
feedback and thanks for their work from
people across your company. Last week,

585
00:49:20.119 --> 00:49:22.079
if you miss the live show,
you can catch a bab recorded podcast We're

586
00:49:22.119 --> 00:49:25.599
on there with doctor Claudia Beanie,
founder of the House of Shine, talking

587
00:49:25.599 --> 00:49:30.519
about this incredible nonprofit and curriculum that
helps people from ages five to ninety five

588
00:49:30.880 --> 00:49:34.800
discover what makes them shine. Next
week, we'll be on the air with

589
00:49:34.880 --> 00:49:39.360
Gabriel kick Scan of Golden Eagle Executive
Coaching and Alive on Purpose Coaching, talking

590
00:49:39.360 --> 00:49:44.360
about how he works specifically with men, tell them discover and live their purpose.

591
00:49:44.519 --> 00:49:45.559
See you're there. Remember that work
is at least a third or our

592
00:49:45.559 --> 00:49:54.360
live. So let's work on Purpose. We hope you've enjoyed this week's program.

593
00:49:54.480 --> 00:49:59.599
Be sure to tune into Working on
Purpose featuring your host, Doctor Release

594
00:49:59.679 --> 00:50:05.280
courts As each week on the Voice
America Empowerment Channel. Together, we'll create

595
00:50:05.320 --> 00:50:12.559
a world where business operates conscientiously,
leadership inspires impassioned performance, and employees are

596
00:50:12.599 --> 00:50:16.239
fulfilled in work that provides the meaning
and purpose they crave. See you there,

597
00:50:16.800 --> 00:50:19.239
Let's work on Purpose.