DSM: A Shining Example of Enlightened Business

What would your company – and the world – look like if you as a business leader or owner managed to help each employee recognize that his or her individual contribution made a meaningful difference to the world, every day? And you as a leader were...
What would your company – and the world – look like if you as a business leader or owner managed to help each employee recognize that his or her individual contribution made a meaningful difference to the world, every day? And you as a leader were focused on how to position your company or department to help solve some of the stickiest problems facing the globe today – and let your employees devote 10% of their time to these special projects? I’ll tell you: Each individual employee would go home at night knowing their one, precious life was being spent in service of worthy causes and give mightily of their talents to make the company succeed. A worthy aspiration for any company, I so applaud DSM’s model of the promise of enlightened business and enriching workplace.
1
00:00:05.160 --> 00:00:09.080
There are some people that make their
work just another thing they have to do,
2
00:00:09.519 --> 00:00:12.720
and there are those that make their
work something that they want to do.
3
00:00:13.480 --> 00:00:18.960
Welcome to Working on Purpose with your
host Elise Cortes. In our program,
4
00:00:19.000 --> 00:00:23.839
we provide guidance and inspiration from those
people who have found deeper meaning and
5
00:00:24.000 --> 00:00:29.000
personal connection to their work life.
It's beyond nine to five. It's working
6
00:00:29.079 --> 00:00:36.600
on Purpose. Now Here is your
host, Elise Cortes. Welcome back to
7
00:00:36.640 --> 00:00:39.079
the Working on Purpose Show. Thanks
for tuning in again this week. I'm
8
00:00:39.119 --> 00:00:42.119
your host, doctor Elise Cortez,
joining alive from Dallas, Texas, which
9
00:00:42.159 --> 00:00:44.600
is home base for me. If
you've been tuning in for a while,
10
00:00:44.679 --> 00:00:48.600
you know this program is an inspirational
thought leadership platform that advances the conversation on
11
00:00:48.679 --> 00:00:52.159
living and working with passion, inspiration, and purpose. I'm committed to helping
12
00:00:52.200 --> 00:00:55.759
create a world where business and capitalism
are a force for good, constantly working
13
00:00:55.799 --> 00:00:59.920
to address the immense number of problems
society faces, and serving all stakeholders.
14
00:01:00.359 --> 00:01:03.200
The Gallop Organization reports that eighty five
percent of the global workforce does not want
15
00:01:03.239 --> 00:01:07.439
to go to work on Monday or
whenever the shift starts. Let's change that
16
00:01:07.680 --> 00:01:11.480
together. And instead make work an
enriching part of life that expresses meaningful contribution
17
00:01:11.879 --> 00:01:15.159
and helps us grow into our highest
selves, all in service of the organization's
18
00:01:15.200 --> 00:01:18.400
purpose. Each week in these conversations, I hope you walk away with something
19
00:01:18.439 --> 00:01:19.840
that changes the way you think or
that you can immediately put to use.
20
00:01:21.319 --> 00:01:23.040
Much of the content we discuss on
this program as a reflection of the work
21
00:01:23.079 --> 00:01:26.519
I do. So as you listen, if you catch a glimpse of anything
22
00:01:26.560 --> 00:01:29.640
I can do to help, go
to my website at leastcoretes dot com and
23
00:01:29.799 --> 00:01:32.519
use that contact me feature to message
me. Let's talk about what's going on
24
00:01:32.599 --> 00:01:34.920
for you and how I might be
able to help you, whether it's consulting
25
00:01:34.959 --> 00:01:38.079
on visioneering for a greater purpose among
your stakeholders, the Violin inspired leadership program,
26
00:01:38.359 --> 00:01:42.000
the online catch Fire learning communities,
or speaking for your company or conference
27
00:01:42.200 --> 00:01:46.920
at any rate. I'm glad we're
connected. Thanks for listening with us today.
28
00:01:47.120 --> 00:01:49.359
Is Hugh Welsh, the President and
General Council of DSM North America,
29
00:01:49.640 --> 00:01:55.359
a global leader in life sciences and
material sciences treated on the Amsterdam Stock Exchange
30
00:01:55.400 --> 00:01:59.879
with twenty three thousand employees worldwide and
twelve billion dollars in annual sales. DSM
31
00:02:00.079 --> 00:02:05.719
develops, manufacturers and sells nutritional and
food ingredients, biomedical materials, specialty plastics
32
00:02:05.840 --> 00:02:08.680
and resins, fibers, and renewable
energy. We'll be talking about this purpose
33
00:02:08.719 --> 00:02:14.280
sled and performance driven company and how
operating from purpose makes such an impact across
34
00:02:14.319 --> 00:02:17.759
the globe. He will welcome back
to Working on Purpose. Thanks E Lise.
35
00:02:17.759 --> 00:02:21.000
I'm happy to be here. Yeah, me too. I'm so glad
36
00:02:21.000 --> 00:02:23.759
to have you back, as you
and I had a conversation a few months
37
00:02:23.759 --> 00:02:25.199
ago and I had you on the
air. I think it's been a couple
38
00:02:25.199 --> 00:02:28.879
of years ago. And you know, I'm a fan of DSM and you
39
00:02:29.560 --> 00:02:34.280
and I really believe that you are
in a really a critical capacity to really
40
00:02:34.439 --> 00:02:38.000
influence, as I like to say, the world about why purpose works.
41
00:02:38.000 --> 00:02:42.719
And so thanks for coming back and
agreeing to complain my sandbox again. I
42
00:02:42.800 --> 00:02:46.439
did get scared off after the last
time. Okay, good, okay,
43
00:02:46.520 --> 00:02:49.560
good. So for our listeners who
didn't catch the last episode that we had
44
00:02:49.639 --> 00:02:51.759
together, I would encourage you to
listen to that one again. By the
45
00:02:51.759 --> 00:02:53.680
way, listeners, if you didn't, it's easy to find out my host
46
00:02:53.719 --> 00:02:57.479
page. But tell us a little
bit more about DSM and give us a
47
00:02:57.599 --> 00:03:00.879
history of this. I know it's
one hundred plus year old company and what
48
00:03:00.000 --> 00:03:04.479
has been doing in the world today
in terms of its offerings. Sure,
49
00:03:04.560 --> 00:03:07.400
about one hundred and twenty years ago, DSM began as a coal mining company
50
00:03:07.840 --> 00:03:12.719
in the Limberg province of the Netherlands, and the acronym DSM actually stands for
51
00:03:12.879 --> 00:03:15.840
Dutch State Mines. And over the
years it's sort of evolved from being a
52
00:03:15.919 --> 00:03:21.560
coal mining company to a petrochemical company, to an industrial chemical company to the
53
00:03:21.639 --> 00:03:25.159
company we are today, which is
predominantly a nutrition company making all of the
54
00:03:25.280 --> 00:03:29.759
letter vitamins you're probably familiar with,
like vitamin C, vitamin D, vitamin
55
00:03:29.800 --> 00:03:34.159
E, the B complex vitamins,
nutritional lipids. Most folks know those as
56
00:03:34.199 --> 00:03:37.520
things like fish oil or algal oil
that you might find in other products.
57
00:03:39.080 --> 00:03:43.960
We'll call them protective materials, so
fibers that can be used in ballistic protection,
58
00:03:44.120 --> 00:03:47.080
but also in nets and ropes and
things like that, biomedical materials and
59
00:03:47.280 --> 00:03:52.759
engineering plastics. So it's evolved and
adapted over the years. We'd like to
60
00:03:52.840 --> 00:03:55.159
think to meet the changing needs of
the world. If we had stayed a
61
00:03:55.240 --> 00:03:59.719
coal mining company, we'd have gone
extinct long ago. If we had stayed
62
00:03:59.719 --> 00:04:02.080
the pets a chemical company, we'd
have gone distinct long ago. But because
63
00:04:02.120 --> 00:04:06.120
of our I think our adaptive ability
and almost a corporate Darwinistic sense, we
64
00:04:06.280 --> 00:04:11.680
have the view that we're going to
sell companies that really don't fit into solving
65
00:04:11.719 --> 00:04:15.719
some of the world's biggest problems and
either require or develop on our own new
66
00:04:15.800 --> 00:04:17.759
products and new solutions that are that
are really helping solve some of the world's
67
00:04:17.759 --> 00:04:21.519
biggest problems. So I like to
think that we've repurposed that DSM acronym from
68
00:04:21.680 --> 00:04:25.879
Dutch State Minds, which tuly doesn't
fit anymore, to do something meaningful.
69
00:04:26.439 --> 00:04:29.480
And I in all twenty three thousand
of our employees work to try to find
70
00:04:29.519 --> 00:04:32.000
a way to do something meaningful every
day, which is why had to have
71
00:04:32.040 --> 00:04:34.399
you come on the show again.
Hugh. You just can't run away from
72
00:04:34.439 --> 00:04:38.399
me. So I'm such a fan. And again, as I've told you,
73
00:04:38.519 --> 00:04:41.399
Hugh, I really the reason I
wanted to have you come back is
74
00:04:41.519 --> 00:04:46.199
you are a perfect ambassador and spokesperson
for what this program stands for. So
75
00:04:46.120 --> 00:04:49.199
thank you for taking time out of
that crazy busy schedule of yours. You're
76
00:04:49.240 --> 00:04:53.519
gallivanting across the globe. I failed
to mention when I brought you on that
77
00:04:54.000 --> 00:04:57.120
today you're calling in from, as
you said, two blocks from the White
78
00:04:57.120 --> 00:05:00.879
House in Washington, d C.
So you've stopped for a moment to talk
79
00:05:00.920 --> 00:05:04.279
with me and share what you're up
to there at DSM and along those lines
80
00:05:04.319 --> 00:05:08.160
too, what I want you to
share if you would. This is on
81
00:05:08.360 --> 00:05:11.120
the top of all of our minds. It seems you can't go without hearing
82
00:05:11.120 --> 00:05:14.959
about it. The coronavirus. I
noticed a tweeter or two that it says
83
00:05:15.079 --> 00:05:17.160
DSM is staying on top of the
coronavirus. So what are you doing to
84
00:05:17.240 --> 00:05:20.959
protect your employees, your customers,
people that you interact with. Yeah,
85
00:05:21.000 --> 00:05:25.240
it's a really complex situation because you
know, we don't want to do anything
86
00:05:25.319 --> 00:05:28.800
that's going to any way compromise the
health and safety of our employees or the
87
00:05:28.879 --> 00:05:30.639
communities where we operate. Well.
At the same time, we have to
88
00:05:30.720 --> 00:05:36.600
maintain business continuity. And business continuity
is not just about about maintaining cash low
89
00:05:36.639 --> 00:05:41.040
and profit. It's we make products
that people need to stay healthy, and
90
00:05:41.120 --> 00:05:45.399
people need to stay healthy now more
than ever, and so we've always trying
91
00:05:45.439 --> 00:05:48.560
to find that balance between making sure
that all of our employees are not exposed
92
00:05:48.600 --> 00:05:51.560
to the virus, or if they
were exposed to the virus, that it's
93
00:05:51.600 --> 00:05:58.920
handled appropriately without having to shut down
operations anywhere. And so in China where
94
00:05:59.040 --> 00:06:02.360
this began, we had many employees
working from home for six weeks, but
95
00:06:02.439 --> 00:06:06.639
we never had to shut down a
manufacturing plant. And people are considering now,
96
00:06:08.199 --> 00:06:10.560
you know, sending folks to work
from home, if they can work
97
00:06:10.560 --> 00:06:15.000
from home, and how to handle
you know, mitigation things at different manufacturing
98
00:06:15.040 --> 00:06:18.040
facilities. And there it worked really
well where because of the actions we took
99
00:06:18.079 --> 00:06:21.600
early on, we had no employees
who were infected and we were able to
100
00:06:21.680 --> 00:06:26.800
maintain our operations where we make quite
a few vitamins like vitamin C, which
101
00:06:26.839 --> 00:06:30.399
is very important to keep people healthy. Today, you know, in my
102
00:06:30.519 --> 00:06:33.439
area of responsibility, we're struggling with
what to do next, and so we've
103
00:06:33.519 --> 00:06:36.920
seen an escalation of the number of
cases here in the United States over the
104
00:06:38.000 --> 00:06:42.160
last week. It's hard to tell
if there's a spread of the virus or
105
00:06:42.319 --> 00:06:46.439
just the spread of the detection of
the virus because of increased testing. But
106
00:06:46.519 --> 00:06:49.600
we're considering here now whether or not
we're going to have those employees who can
107
00:06:49.680 --> 00:06:54.600
work from home work from home,
and that's done not just to protect them,
108
00:06:55.199 --> 00:06:58.079
but to protect the people who have
to come into a facility to work.
109
00:06:58.720 --> 00:07:01.000
If we can lower the chance that
they'll be infected by their coworkers,
110
00:07:01.160 --> 00:07:04.959
that makes it better for them and
better for our business continuity. At the
111
00:07:05.040 --> 00:07:10.680
same time, we're trying to take
all measures that we can to make sure
112
00:07:10.720 --> 00:07:15.000
our employees stay healthy. And we
have a lot of really creative, resilient
113
00:07:15.040 --> 00:07:17.040
people that work in this company,
and we have a lot of trade shows
114
00:07:17.040 --> 00:07:21.120
that are canceled. I'm sure everybody's
confronting the same situation where trade shows all
115
00:07:21.160 --> 00:07:25.519
over the country, conferences all over
the country are being canceled. And when
116
00:07:25.560 --> 00:07:28.680
you do trade shows, you bring
a lot of product samples. We had
117
00:07:29.240 --> 00:07:32.079
thousands of product samples of something called
an immunity stick, and it's a blend
118
00:07:32.120 --> 00:07:36.639
of vitamins and minerals that's what are
soluble that you would you could feed to
119
00:07:36.680 --> 00:07:40.439
your kids, you can drink yourself. We have thousands of these things that
120
00:07:40.519 --> 00:07:43.839
we're all going to go to landfill
because the trade shows are canceled. Instead,
121
00:07:43.879 --> 00:07:46.000
we distributed these to all of our
employees across every five sites here in
122
00:07:46.120 --> 00:07:49.560
North America, and so little things
like that I think go a long way
123
00:07:49.639 --> 00:07:56.439
to keeping the community together, to
keeping everybody calm but vigional, and at
124
00:07:56.480 --> 00:08:00.319
the same time that's brilliant. Hugh. I really appreciate you being so specific
125
00:08:00.360 --> 00:08:05.240
about what you're doing, and I
can only imagine the responsibility you face because
126
00:08:05.279 --> 00:08:09.759
you run North America and are connected
to the overall international entity. I just
127
00:08:09.279 --> 00:08:13.399
that's a lot of weight on your
soulders, and I appreciate how you're handling
128
00:08:13.480 --> 00:08:16.639
that. We have many, many, many very good people in the company
129
00:08:16.720 --> 00:08:20.439
that can take care of take care
of everything day to day, and I'm
130
00:08:20.519 --> 00:08:24.839
just inspired by them and the work
that they do and the resilience and perseverance
131
00:08:24.920 --> 00:08:28.360
that they show in the face of
every challenge. It could be the coronavirus
132
00:08:28.399 --> 00:08:31.360
or could be a hurricane. They
always write to the occasion and they will
133
00:08:31.680 --> 00:08:35.120
for this one as well. And
I'm also trying to kick off another thing
134
00:08:35.159 --> 00:08:37.200
for them to do. It might
sound a little strange, but I'm encouraging
135
00:08:37.240 --> 00:08:43.519
our employees, particularly those that may
end up working from home to Adoctor Granny,
136
00:08:43.840 --> 00:08:48.080
so we know that the most vulnerable
to the coronavirus are those that are
137
00:08:48.120 --> 00:08:52.440
older, and you know, we
want to do things that help our neighbors,
138
00:08:52.519 --> 00:08:54.960
the people that live in the buildings
with us, our families who are
139
00:08:56.000 --> 00:08:58.639
elderly, to not have to go
out and get what they need and expose
140
00:08:58.679 --> 00:09:03.080
them the greater risk. So I'm
asking employees if they have the chance to
141
00:09:03.120 --> 00:09:07.200
work from home, they're not sick, they take properer questions, adopted granny,
142
00:09:07.279 --> 00:09:09.840
look after somebody in the community that's
a little older that needs a little
143
00:09:09.879 --> 00:09:13.879
more help to help them reduce their
risk of exposure by not having to go
144
00:09:13.960 --> 00:09:18.000
out. Oh my gosh, you
you are. That is so thank you
145
00:09:18.039 --> 00:09:20.960
for sharing that. That is profoundly
beautiful and inspiring. And yes, please
146
00:09:22.039 --> 00:09:24.559
listeners go do something like that inside
your companies. You have such an opportunity
147
00:09:24.600 --> 00:09:28.399
to make a difference in your community
through the organizations that you work with.
148
00:09:28.600 --> 00:09:33.080
That is a great example, by
the way, you of what doctor Raj
149
00:09:33.159 --> 00:09:35.399
Desodia was talking about last week or
the week before on the show. He
150
00:09:35.480 --> 00:09:39.679
wrote a book called The Healing Organization, and he talks about how business can
151
00:09:39.759 --> 00:09:43.320
be used as a force for good
to be able to address the sattle problems
152
00:09:43.559 --> 00:09:48.159
and heal woes. And that's exactly
what you're doing with with this adopted grannything.
153
00:09:48.240 --> 00:09:52.639
That is stunning. Thank you didn't
even have any idea you were doing
154
00:09:52.720 --> 00:09:58.120
that. I know, and I
know you're like at least you know,
155
00:09:58.200 --> 00:10:01.320
you're just so easily amused. I'm
not. This is really amazing stuff.
156
00:10:01.399 --> 00:10:05.080
Now, speaking of leadership, Hugh, you told me sometime back when we
157
00:10:05.120 --> 00:10:07.399
had a conversation that you were going
to get a new CEO, and then
158
00:10:07.480 --> 00:10:09.279
just before we got on air,
you said, no, no, I'm
159
00:10:09.360 --> 00:10:13.480
just kidding. It's not one,
but two. You have two new CEOs.
160
00:10:13.080 --> 00:10:18.480
So I'm interested to know what kind
of change you're witnessing inside DSM because
161
00:10:18.519 --> 00:10:22.440
of them, and if they've introduced
any new or different initiatives that they're championing.
162
00:10:22.559 --> 00:10:24.639
Yeah. No, it's been a
very interesting time in the company.
163
00:10:24.679 --> 00:10:30.200
So after I would call them thirteen
brilliant years, our CEO, Fik Sibisma,
164
00:10:30.279 --> 00:10:33.399
who is extremely well known in the
international community for his work on climate
165
00:10:33.480 --> 00:10:39.639
change and nutrition, decided to retire. And replacing somebody like that is very,
166
00:10:39.759 --> 00:10:46.480
very difficult, nearly impossible, So
our supervisory board decided that he had
167
00:10:46.559 --> 00:10:50.799
such big shoes to fill they would
find four feet instead of two and you
168
00:10:50.919 --> 00:10:56.720
have cost CEOs, and so Geraldine
Matchett, who's our CFO, and Dmitri
169
00:10:56.840 --> 00:11:00.120
Deresa, who's been a managing board
member at TSM for some time, are
170
00:11:00.200 --> 00:11:03.879
co CEOs and sharing responsibilities for leading
this wonderful company. And it's only been
171
00:11:05.519 --> 00:11:11.759
i'd say about six weeks since they've
been officially co CEOs, and it's been
172
00:11:11.960 --> 00:11:15.240
quite a six weeks, i would
say, to get introduced to a new
173
00:11:15.320 --> 00:11:18.840
job running a big company. But
they're doing a fantastic job so far,
174
00:11:18.039 --> 00:11:22.279
and I like to think that it's
a very progressive move that I think maybe
175
00:11:22.320 --> 00:11:26.360
we'll see more companies doing it going
forward. There's been very few so far,
176
00:11:26.720 --> 00:11:28.960
but maybe we'll see more going forward, because you get the best of
177
00:11:30.480 --> 00:11:35.720
two people who have very different personalities, very different perspectives, very different views
178
00:11:35.759 --> 00:11:39.039
on the world at times, but
are so passionate and committed to the mission
179
00:11:39.080 --> 00:11:43.399
and vision of DSM that they'll always
find a way to work together. And
180
00:11:43.120 --> 00:11:46.879
so far, I'm very impressed with
the job that they've done. I'm very
181
00:11:46.879 --> 00:11:50.159
impressed with the way that they motivate
the people in the company and are working
182
00:11:50.200 --> 00:11:54.120
to change the culture of the company. And if nothing else, I'm really
183
00:11:54.200 --> 00:11:58.279
impressed with the way of the first
couple of weeks in forced to confront the
184
00:11:58.320 --> 00:12:05.120
global pandemic like coronavirus, it's been
It's not what they expected. But I
185
00:12:05.200 --> 00:12:09.759
think when they write their personal narratives
years from now, it'll play a key
186
00:12:09.879 --> 00:12:16.519
role. You know. I feel
like that what you're describing is extremely enlightened.
187
00:12:16.600 --> 00:12:20.799
And again, I host the show
trying to advance the conversation about how
188
00:12:20.840 --> 00:12:24.360
it is that we do business and
we work. So that's very refreshing to
189
00:12:24.440 --> 00:12:28.480
hear that you have two And really
quick on that note, you mentioned again
190
00:12:28.679 --> 00:12:33.080
you know this the coronavirus. We
have Lance and Penny weighing in here in
191
00:12:33.159 --> 00:12:35.600
the chat room wanting to know more
about this. Would you just quickly address
192
00:12:35.639 --> 00:12:39.320
if you can. Lance wants to
know, how is the coronavirus different from
193
00:12:39.360 --> 00:12:43.919
the flu? Do you know?
Well, I mean it's a novel and
194
00:12:43.799 --> 00:12:48.159
so in that way it's different than
the flu. There's currently no vaccine that
195
00:12:48.279 --> 00:12:52.120
you can take. There's currently no
therapeutics that you can take to mitigate the
196
00:12:52.159 --> 00:12:56.600
symptoms. From what we understand as
to what I understand today from the experts,
197
00:12:56.720 --> 00:13:01.159
is it is communicable very much like
the flu. So airborne droplets.
198
00:13:01.240 --> 00:13:03.919
You know, if you're within ten
feet of somebody, if they call for
199
00:13:05.000 --> 00:13:07.639
sts on you, if you touch
surfaces where it's living, you really have
200
00:13:07.720 --> 00:13:11.559
to watch out, particularly for metal
services, where it lives longer, you
201
00:13:11.279 --> 00:13:16.960
can become infected. But to this
point, we see that it has a
202
00:13:16.080 --> 00:13:20.120
slightly higher mortality rate than I think
the seasonal flu, and there's been some
203
00:13:20.240 --> 00:13:28.240
other very different presenting of this particular
virus has a much higher fatality rate amongst
204
00:13:28.279 --> 00:13:33.080
the elderly and those who have high
blood pressure, diabetes or respiratory concerns.
205
00:13:33.360 --> 00:13:37.440
And very interestingly, it seems to
present with very few symptoms in younger people,
206
00:13:37.639 --> 00:13:41.879
which is very different than the seasonal
flu. So those at a very
207
00:13:41.960 --> 00:13:46.039
high level, maybe some of the
differences between what's been designated as COVID nineteen
208
00:13:46.279 --> 00:13:48.639
and what we understand is the seasonal
flu. Nicely done, thank you,
209
00:13:48.759 --> 00:13:52.120
Hugh. Okay, let's go back
to the business topics here again. I
210
00:13:52.200 --> 00:13:56.120
wanted to focus our conversation on the
business of purpose because again I think a
211
00:13:56.159 --> 00:14:00.720
lot of people think that purpose is
very fluffy. It's, oh, that's
212
00:14:00.799 --> 00:14:03.240
really nice, and you know,
but what's the point we need to run
213
00:14:03.279 --> 00:14:05.799
a business? Here? One of
the things that you and I talked about
214
00:14:05.799 --> 00:14:07.759
the last time we were on air, and then I saw it again in
215
00:14:07.799 --> 00:14:11.480
one of your tweets, is you
talk about that they're at DSM U tie
216
00:14:11.600 --> 00:14:16.320
short term bonus, money, long
term equity. And we talked about this
217
00:14:16.440 --> 00:14:20.480
that last time. But for those
of who haven't heard you talk about this
218
00:14:20.600 --> 00:14:24.159
or find this to be novel,
would you say more about these performance drivers?
219
00:14:24.919 --> 00:14:26.639
Why are they in place the way
that they are, and what are
220
00:14:26.679 --> 00:14:30.360
they intended to incent sure? I
mean, I mean, I think if
221
00:14:30.399 --> 00:14:33.080
you if you look at the word
purpose in the corporate context today, it's
222
00:14:33.080 --> 00:14:37.720
almost becoming ubiquitous. It is where
every company, every company's got a got
223
00:14:37.759 --> 00:14:41.080
a purpose, got a mission,
statement, got a vision, and in
224
00:14:41.200 --> 00:14:45.720
some respects that begins to dilute I
think what the initial idea of corporate purpose
225
00:14:45.799 --> 00:14:50.120
might be. But one differentiator that
I think separates those who live their corporate
226
00:14:50.200 --> 00:14:56.000
purpose and those who may or may
not be engaging in some greenwashing is tying
227
00:14:56.519 --> 00:15:01.159
that purpose to corporate executive type.
And so in DSM, half of our
228
00:15:01.200 --> 00:15:05.919
short term incentives, as you noted, our annual bonus and a significant portion
229
00:15:05.000 --> 00:15:09.120
of our long term incentives that would
be restricted. Stock shares are tied to
230
00:15:09.799 --> 00:15:15.000
not traditional financial targets, so they're
tied to things like the company's greenhouse gas
231
00:15:15.039 --> 00:15:18.679
emission, so the company's waste to
landfill, or the company's water usage,
232
00:15:18.759 --> 00:15:24.120
or the percentage of the company's renewable
electricity. And when you tie that sort
233
00:15:24.120 --> 00:15:31.600
of rhetoric to remuneration, you not
only I think, show some credibility to
234
00:15:31.679 --> 00:15:35.679
the external world that you're living your
purpose, but you're also incentivizing those who
235
00:15:35.720 --> 00:15:39.279
are making decisions to make decisions not
just about short term financial results, but
236
00:15:39.399 --> 00:15:43.440
make decisions that are consistent with earning
their bonuses, earning their stock options,
237
00:15:45.279 --> 00:15:50.879
by introducing renewable energy, by introducing
best practices with employees, by focusing on
238
00:15:50.960 --> 00:15:54.919
inclusion and diversity, all these other
metrics that we use, and I think
239
00:15:54.960 --> 00:15:58.399
that there's good data out there today. They're certainly reflecting the DSM share price
240
00:15:58.440 --> 00:16:03.559
over the last time years that companies
that focus on those things and deliver against
241
00:16:03.679 --> 00:16:08.519
promises on those things are better performers
in terms of total shareholder return over a
242
00:16:08.559 --> 00:16:12.679
period of time. And that is
the data that I have as well,
243
00:16:14.000 --> 00:16:15.799
But hearing it directly from your mouth
is what I wanted, so thank you
244
00:16:15.879 --> 00:16:18.519
for that. And with that,
let's grab our first break. I'm your
245
00:16:18.559 --> 00:16:22.399
host, Alice Cortes. We've run
the air with Hugh Welsh, who is
246
00:16:22.440 --> 00:16:25.679
the President and General Council of DSM
in North America, which is a global
247
00:16:25.759 --> 00:16:29.600
leader in life sciences and material sciences. He joined today just two blocks from
248
00:16:29.639 --> 00:16:32.600
the White House in Washington, d
C. We've been talking a bit about
249
00:16:32.720 --> 00:16:36.120
some of the history of DSM and
its leadership. After the break, we're
250
00:16:36.120 --> 00:16:40.080
going to get into the twenty nineteen
Integrated Annual Report and talk about people,
251
00:16:40.159 --> 00:17:03.639
planet and profit. Stay with us, We'll be right back. Alise Cortes
252
00:17:03.759 --> 00:17:08.079
is a speaker and engagement and development
catalyst. She designs and delivers professional development,
253
00:17:08.279 --> 00:17:14.079
leadership and engagement workshops and can bring
her expertise to your organization. She
254
00:17:14.160 --> 00:17:18.680
will help ignite meaningful development within your
workforce that will increase employee engagement, performance
255
00:17:18.799 --> 00:17:23.000
and retention. To learn more or
to invite Elise to speak to your organization,
256
00:17:23.200 --> 00:17:29.400
please visit her at www dot Elisecortes
dot com. She would welcome the
257
00:17:29.440 --> 00:17:40.799
opportunity to help get your employees working
on purpose. This is working on purpose
258
00:17:40.920 --> 00:17:45.960
with Elise Cortes to reach our program
today send an email to a lease Alic
259
00:17:47.440 --> 00:17:59.319
at Elisecortes dot com. Now back
to working on purpose. Thanks forestine with
260
00:17:59.400 --> 00:18:02.039
us, and welcome back to working
on purpose if you're just joining us.
261
00:18:02.119 --> 00:18:04.039
My guest is well Hugh Welsh,
who is the President and General Counsel of
262
00:18:04.119 --> 00:18:08.640
DSM North America, a global leader
in life sciences and material sciences, traded
263
00:18:08.680 --> 00:18:14.160
on the Amsterdam Stock Exchange with twenty
three thousand employees worldwide and twelve million dollars
264
00:18:14.160 --> 00:18:18.599
in annual sales. DSM develops manufacturers
and cells, nutritional and food ingredients,
265
00:18:18.799 --> 00:18:22.480
biomedical materials, specialty plastics and resins, fibers, and renewable energy. I'm
266
00:18:22.519 --> 00:18:26.319
your host at least Cortes, all
right, So, Hugh, the next
267
00:18:26.359 --> 00:18:30.079
thing I wanted to get into is
I took a look at your twenty nineteen
268
00:18:30.119 --> 00:18:33.880
Integrated Annual Report because I wanted to
then really look at how does purpose get
269
00:18:33.960 --> 00:18:37.240
operationalized. The very first thing that
I noticed about your report that I thought
270
00:18:37.359 --> 00:18:42.599
was stunning is that its focus is
people, planet and profit. Just so
271
00:18:44.200 --> 00:18:47.359
not having a ton of experience looking
at a lot of antid reports. First,
272
00:18:47.440 --> 00:18:52.240
let me ask you this, are
those categories common? They are and
273
00:18:52.319 --> 00:18:56.200
more and more common today, So
I think you will find folks who are
274
00:18:56.440 --> 00:19:00.519
like DSM, working on integrated annual
reports, will begin to report out on
275
00:19:02.079 --> 00:19:06.079
how they're working to help their people, of course, what their financial results
276
00:19:06.119 --> 00:19:10.279
are in terms of profit, and
then what they're doing to help the planet,
277
00:19:10.400 --> 00:19:15.640
and that could be with respect to
renewables, environmental efforts, protection of
278
00:19:15.680 --> 00:19:19.039
the oceans, any of the SDG
type goals. I think there aren't so
279
00:19:19.160 --> 00:19:22.440
many today that are doing the integrated
report like we do where you and you
280
00:19:22.480 --> 00:19:26.720
open the first page, you can
see both the financial results as well as
281
00:19:26.759 --> 00:19:30.240
all the ESG targets. But I
think we'll see more of that going forward.
282
00:19:30.880 --> 00:19:33.240
In the business community. You may
have seen letters from a guy named
283
00:19:33.319 --> 00:19:37.960
Larry Fink, who people know quite
well from black Rock, who is looking
284
00:19:37.599 --> 00:19:41.519
to all private corporations to begin to
report out this way. You see a
285
00:19:41.599 --> 00:19:47.640
lot of data around ESG investing,
so more and more big pension funds,
286
00:19:47.680 --> 00:19:52.319
insurance companies, folks who are putting
money to work are looking for companies with
287
00:19:52.480 --> 00:19:56.279
strong ESG targets to invest in,
so more companies will begin to report out
288
00:19:56.400 --> 00:20:02.279
in terms of people, planet profit. NGE today is that there's approximately six
289
00:20:02.400 --> 00:20:06.799
hundred different systems to measure those ESG
targets, and we're going to need to
290
00:20:06.839 --> 00:20:11.319
find some uniformity and some commonality there. So apples are apples to apples when
291
00:20:11.359 --> 00:20:14.960
we're comparing different companies. Okay,
God, if that helps tremendously. Well,
292
00:20:15.039 --> 00:20:17.559
let's start with the first thing that
I paid attention to because I do
293
00:20:17.720 --> 00:20:22.559
work in the people space. You
report a seventy four percent engagement figure in
294
00:20:22.880 --> 00:20:26.559
DSM, so the first thing I
have to know. Let me compare that
295
00:20:26.680 --> 00:20:29.960
to what we know from the GALP
organization. It says that eighty five percent
296
00:20:29.960 --> 00:20:30.920
of the globe doesn't want to go
to work on Monday morning, so that
297
00:20:32.000 --> 00:20:34.839
means fifteen percent are engaged on some
level. In the United States, the
298
00:20:34.920 --> 00:20:40.640
figure is more like forty percent engagement. How first, why in the world
299
00:20:40.759 --> 00:20:44.440
is yours seventy four percent? And
then also, what is the industry's standard
300
00:20:45.640 --> 00:20:48.000
for you? Yeah, we have
a very very high employee engagement result.
301
00:20:48.039 --> 00:20:52.519
We do an employee engagement survey every
year like many companies do, and we
302
00:20:52.680 --> 00:20:56.119
find that our employees worldwide, regardless
of culture, geography, or any demographic,
303
00:20:56.440 --> 00:21:02.200
are extremely engaged, extremely to work
for a company like DSM, and
304
00:21:02.319 --> 00:21:03.680
I like to think that there's a
number of reasons for that. One goes
305
00:21:03.759 --> 00:21:07.039
right to the DSM acronym. It's
you know, we truly believe that we're
306
00:21:07.079 --> 00:21:10.599
inviting some of the smartest people in
the world to come work with us to
307
00:21:10.680 --> 00:21:15.359
do something meaningful. And so employees
that work for DSM, wh whether they're
308
00:21:15.400 --> 00:21:18.599
in a function like legal or communications
or human resources, working on a production
309
00:21:18.720 --> 00:21:22.119
floor, working in research and development, can all tie the work that they're
310
00:21:22.200 --> 00:21:26.079
doing back to something meaningful that's going
on in the world. It could be
311
00:21:26.160 --> 00:21:30.519
working on a project that's going to
mitigate the impact of climate change. It
312
00:21:30.599 --> 00:21:34.000
could be working on product development that's
going to ensure that children in sub Saharan
313
00:21:34.039 --> 00:21:40.000
Africa don't have to suffer the scourge
of stunting. And when you're doing work
314
00:21:40.119 --> 00:21:42.400
like that, when you can see
the connection of your work to solving some
315
00:21:42.480 --> 00:21:47.240
of the world's biggest problems, it's
hard not to be engaged. But I
316
00:21:47.319 --> 00:21:49.519
can stop there, you know,
other we have other things we do.
317
00:21:49.640 --> 00:21:53.599
We try to find ways for them
to use the great skill sets, the
318
00:21:53.640 --> 00:21:59.359
great experiences that they have to help
other people outside the company. I mean,
319
00:21:59.400 --> 00:22:02.680
the adopted is just one of a
hundred different things we're trying to do.
320
00:22:03.160 --> 00:22:06.880
We have we work with different stakeholder
groups like like Partners and Food Solutions,
321
00:22:07.240 --> 00:22:10.759
which is a group we founded together
with General Mills and Cargo and Hershey's
322
00:22:11.279 --> 00:22:12.920
where we allow our employees, no
matter where they're sitting in the world,
323
00:22:14.000 --> 00:22:19.319
to donate their expertise and their knowledge
to help build up Sub Saharan African small
324
00:22:19.359 --> 00:22:23.119
businesses. So like I'm talking to
you, you know, through Skype or
325
00:22:23.440 --> 00:22:27.079
through through other digital media, they
can talk to somebody who's working in Kenya
326
00:22:27.160 --> 00:22:33.839
or Tanzania from their desk in Freeport, Texas or Canvas and explain to them
327
00:22:33.880 --> 00:22:37.279
what they need to do to make
their operations more sustainable or more profitable.
328
00:22:37.359 --> 00:22:42.880
Teach them marketing, show them how
to do better fortification with nutrition. And
329
00:22:44.000 --> 00:22:48.839
that is a tremendous experience for an
employee where somebody's not asking them for money
330
00:22:48.000 --> 00:22:52.200
or material. Somebody really just wants
their know how. You can imagine going
331
00:22:52.200 --> 00:22:56.880
home at night and talking to your
kids about how you help a small community
332
00:22:56.960 --> 00:23:04.920
in Tanzania improve their culture growing because
of your specific expertise. Two things stunningly
333
00:23:04.920 --> 00:23:07.960
beautiful. So one I know,
because of the work that I do with
334
00:23:08.079 --> 00:23:11.920
companies myself. I do work with
companies to help them create a culture in
335
00:23:12.000 --> 00:23:17.799
an operationalize purpose and meaning so that
they can presence what it is that you're
336
00:23:17.839 --> 00:23:19.559
doing for your employees. And I
know the work that that takes. So
337
00:23:19.920 --> 00:23:25.599
how is it though? There's got
to be several mechanisms that allow each of
338
00:23:25.640 --> 00:23:30.240
your employees to see how their individual
results affect what you're doing worldwide. There's
339
00:23:30.240 --> 00:23:33.759
got to be some measures or operations
in place so they can actually see that.
340
00:23:33.880 --> 00:23:37.880
How do you pull that off?
We do a lot of internal communications,
341
00:23:38.039 --> 00:23:42.079
and so we have a number of
different channels internally, from the traditional
342
00:23:42.200 --> 00:23:47.279
sort of news center that is static
and people can go and take a look
343
00:23:47.319 --> 00:23:49.559
at every day to how we run
video screens and all of our buildings,
344
00:23:51.039 --> 00:23:56.000
to yammer systems or internal social media
systems where employees can exchange their experiences,
345
00:23:56.079 --> 00:24:00.519
talk about what's going on in the
company, and find opportunity is where they
346
00:24:00.599 --> 00:24:03.599
might be able to help. I
think we also have a pretty unique employee
347
00:24:03.720 --> 00:24:07.880
development program we call X time,
and an X time, an employee can
348
00:24:07.960 --> 00:24:12.920
donate or use ten percent of their
time on any number of projects that are
349
00:24:12.960 --> 00:24:17.279
posted in the X time system,
and most of those projects that might have
350
00:24:17.680 --> 00:24:22.319
little to do with their day to
day job is but require somebody who's inspired,
351
00:24:22.359 --> 00:24:26.680
engaged and wants to make a difference. And so you know, this
352
00:24:26.799 --> 00:24:30.839
creates an ecosystem I think within the
organization that brings out not just the best
353
00:24:30.160 --> 00:24:33.839
of the people that we have,
but attract some of the best people in
354
00:24:33.960 --> 00:24:37.039
the industry. Okay, So I
don't know if you listened to what I
355
00:24:37.079 --> 00:24:41.680
said to my introduction for the show, but this is my show has evolved
356
00:24:41.759 --> 00:24:44.960
into a thought leadership platform, and
that is exactly what I'm trying to presence
357
00:24:45.039 --> 00:24:48.799
that to showcase examples of how it
is you're doing business and operationalizing what you
358
00:24:48.920 --> 00:24:52.119
do. Because what I mean,
what I'm very aware of you, what
359
00:24:52.200 --> 00:24:57.000
I'm out speaking is if people really, more and more are recognizing, really,
360
00:24:57.079 --> 00:25:00.880
you know, I've got one precious
life and I want to make a
361
00:25:00.920 --> 00:25:04.759
difference with it. And so the
fact that you give them an enormous platform
362
00:25:04.799 --> 00:25:08.960
and a more enormous megaphone, if
you will to make that difference, I
363
00:25:10.039 --> 00:25:14.559
would think that you probably have to
have you know, people literally straining to
364
00:25:14.640 --> 00:25:17.839
come to work for you because you've
given that opportunity. And this is exactly
365
00:25:17.920 --> 00:25:21.240
what I'm trying to get more organizations
to do. Because we spend at least
366
00:25:21.240 --> 00:25:23.519
a third of our lives at work, Why shouldn't it be incredibly fulfilling like
367
00:25:23.559 --> 00:25:27.640
what it is you're offering your employees. So just huge kudos for that.
368
00:25:27.799 --> 00:25:30.759
That's again, you're my example,
Hugh. You're gonna have to keep coming
369
00:25:30.799 --> 00:25:34.480
back on the show. I'm gonna
have to keep on. I'm gonna have
370
00:25:34.519 --> 00:25:38.200
to keep on investing and coming up
with new programs and products. Yeah,
371
00:25:38.400 --> 00:25:42.359
keep that. And I'm very grateful
that you have us on the show because
372
00:25:42.519 --> 00:25:45.599
we do have a lot of folks
that want to come work for us.
373
00:25:45.799 --> 00:25:48.400
And when I have the opportunity to
speak externally, I'm approached by a lot
374
00:25:48.480 --> 00:25:52.720
of people that want to come work
for a company like this, where it's
375
00:25:52.759 --> 00:25:55.480
not just a job, it's a
vocation. But I also like to think
376
00:25:55.559 --> 00:25:59.200
sometimes that DSM is the biggest company
that nobody's ever heard of, and so
377
00:25:59.319 --> 00:26:03.480
although people use our products every day, they probably don't know the DSM name.
378
00:26:03.599 --> 00:26:06.400
So please invite me back every chance
you get. You got it,
379
00:26:06.599 --> 00:26:11.279
You got it? Okay, Since
you and I did meet at a Women's
380
00:26:11.559 --> 00:26:14.400
Conference a couple of years ago.
By the way, I'm going back again.
381
00:26:14.400 --> 00:26:15.240
They've asked me to come back to
moderate. I don't know if you're
382
00:26:15.279 --> 00:26:18.079
going to be there. But back
in the CPHL that we met at,
383
00:26:19.079 --> 00:26:23.160
you and I were engaged at that
time in trying to help develop and motivate
384
00:26:23.720 --> 00:26:26.599
the female leaders in the room.
There were about one hundred and twenty five
385
00:26:26.599 --> 00:26:30.160
of them. One of the things
that I noticed in your report is you
386
00:26:30.319 --> 00:26:36.319
report a twenty five percent female executive
rate. So the first thing I want
387
00:26:36.359 --> 00:26:38.920
to know is what's your target?
What would you like your female executive rate
388
00:26:40.000 --> 00:26:42.839
to be? So, I mean, we're we're very much looking to find
389
00:26:44.720 --> 00:26:48.200
parody, gender parody to the extent
that's possible across every level of our enterprise.
390
00:26:48.799 --> 00:26:52.519
And you know, we see that
at junior and mid levels of the
391
00:26:52.680 --> 00:26:56.079
enterprise where there is very much gender
parody, and that's that's really a reflection
392
00:26:56.240 --> 00:27:03.400
of society, but reasons that I
think many companies struggle with. As you
393
00:27:03.519 --> 00:27:07.839
move further up the corporate chain,
the number of women in our organization begins
394
00:27:07.880 --> 00:27:12.519
to fall off. And I think
that we're beginning we're really leaning hard into
395
00:27:12.599 --> 00:27:17.799
trying to solve that problem, trying
to really understand what the root causes are
396
00:27:18.680 --> 00:27:22.319
so that we can create an environment
where everybody, regardless of gender or race,
397
00:27:22.480 --> 00:27:26.000
or age or any demographic has a
full and fair opportunity to reach their
398
00:27:26.000 --> 00:27:30.240
full potential. So that's where we'd
like to be. We are at the
399
00:27:30.319 --> 00:27:33.960
CEO level, we have co CEOs
Geraldine and Dmitri. We are at our
400
00:27:34.000 --> 00:27:40.079
executive committee level, where we have
actually a majority women relative to men.
401
00:27:40.440 --> 00:27:42.279
But we need to do a much
better job amongst the three hundred or so
402
00:27:44.079 --> 00:27:48.279
executives that we have in the company
worldwide. Okay, so ladies listening,
403
00:27:48.440 --> 00:27:52.640
that's your cue. Go step up
and talk to Hugh about leadership in DSM.
404
00:27:52.680 --> 00:27:57.079
There you go, the gate's opened, all right. So next,
405
00:27:57.160 --> 00:28:00.480
I want to talk about some of
your environment your environmental initiatives. You one
406
00:28:00.519 --> 00:28:03.799
of the things that I've really appreciated
about getting to know you inn DSM.
407
00:28:03.920 --> 00:28:07.319
And I'm from Oregon. We are
tree huggers there. I live in Texas
408
00:28:07.440 --> 00:28:12.920
now and I've studied various environmental issues
when I did my master's degree. So
409
00:28:14.079 --> 00:28:15.960
I'm interested in this and I have
no idea what this means. But you
410
00:28:17.079 --> 00:28:22.440
report something about your greenhouse gas something
about seventeen percent GHG scope. I don't
411
00:28:22.440 --> 00:28:23.960
know what any of that means.
Help me, help us understand what it
412
00:28:25.039 --> 00:28:27.880
is you're reporting there and why it's
important to you. So we're always trying
413
00:28:27.920 --> 00:28:33.799
to reduce our greenhouse gas emissions from
our own manufacturing operations, and that's what
414
00:28:33.880 --> 00:28:36.200
that's looking at. So there's a
number of different ways you can do that,
415
00:28:36.920 --> 00:28:41.400
moving away from using fossil fuels to
produce electricity or to produce power in
416
00:28:41.480 --> 00:28:48.160
the facility, through having a more
green fleet of salesforce automobiles or delivery trucks.
417
00:28:48.559 --> 00:28:52.160
And so when you look across DSM
print, you'll see initiatives where we're
418
00:28:52.160 --> 00:28:57.200
bringing in solar fields. So a
little more than a year ago, I
419
00:28:57.359 --> 00:29:02.440
opened at what was at the time
the largest net metered solar field in the
420
00:29:02.480 --> 00:29:06.799
state of New Jersey. And this
was in January, not the best month
421
00:29:06.839 --> 00:29:11.359
of the year to open a new
solar field. But this solar field is
422
00:29:11.400 --> 00:29:15.359
for a five hundred acre manufacturing plant. It covers the solar field itself in
423
00:29:15.519 --> 00:29:18.519
sixty two thousand panels. It looks
like a piece of modern art as it
424
00:29:19.319 --> 00:29:26.319
lays out across the landscape of sixty
six acres, but in June at peak
425
00:29:26.359 --> 00:29:30.799
sunshine, it can produce one renewable
electricity to run a very large manufacturing plant.
426
00:29:32.400 --> 00:29:34.720
And we've opened similar solar fields in
places like King Street, South Carolina
427
00:29:34.880 --> 00:29:38.559
and elsewhere around the world. And
where we can't open solar fields to run
428
00:29:38.599 --> 00:29:45.119
our plants, we do deals to
acquire renewable electricity. So we did a
429
00:29:45.200 --> 00:29:51.559
deal earlier this year in Oklahoma to
acquire renewable electricity that's wind powered, and
430
00:29:51.799 --> 00:29:55.319
very soon we'll announce a new one
in Houston, Texas or in the Texas
431
00:29:55.400 --> 00:30:00.400
area that will be renewable electricity generated
by a massive solar field. This is
432
00:30:00.519 --> 00:30:03.599
just a small example of the many
things we try to do to reduce our
433
00:30:03.640 --> 00:30:08.359
own greenhouse gas emissions, and that's
really one part of our story. It's
434
00:30:08.480 --> 00:30:11.880
reducing our own impact. The other
is to try to enable our customers to
435
00:30:11.960 --> 00:30:15.920
reduce theirs. And then the third
and you probably see me on social media
436
00:30:17.000 --> 00:30:21.640
quite a bit about this, is
advocacy, advocating to not just other corporations
437
00:30:21.680 --> 00:30:25.720
and consumers to reduce their environmental footprint, but really trying to use whatever modest
438
00:30:25.799 --> 00:30:30.960
political influence we have to get policymakers
to change their position with respect issues like
439
00:30:30.000 --> 00:30:33.480
climate change in carbon pricing. I
love it, love it, love it.
440
00:30:33.920 --> 00:30:37.839
It is so important to advocate for
this. Okay, So for our
441
00:30:37.920 --> 00:30:40.160
last little bit in this segment here, the last thing I want to cover
442
00:30:40.359 --> 00:30:44.240
from the report is of course,
the true financial piece of it. Whether
443
00:30:44.279 --> 00:30:47.440
you want to talk about profit or
ebit of growth, I want to make
444
00:30:47.480 --> 00:30:49.960
sure that we tie over just how
you do business and what that looks like
445
00:30:51.119 --> 00:30:56.119
from a purpose banage point to the
bottom line. We had good ebit of
446
00:30:56.160 --> 00:30:59.920
growth last year. We've gone through
a number of years now where we've had
447
00:31:00.200 --> 00:31:04.200
very strong growth across our business lines, particularly in nutrition. I think that's
448
00:31:06.200 --> 00:31:08.960
a result of having some very good
leadership in the company running these different businesses,
449
00:31:10.319 --> 00:31:12.839
a good strategy, a world that
is hungry for our products, be
450
00:31:14.000 --> 00:31:19.920
they vitamins or lipids or clean energy. But we also face headwinds and coronavirus
451
00:31:19.960 --> 00:31:26.640
will certainly be a headwind to our
probably first and second quarter at least operations.
452
00:31:27.440 --> 00:31:30.440
But you know, like I said
at the beginning, I think we
453
00:31:30.559 --> 00:31:34.400
have a very resilient and adaptable team
here at DSM All twenty three thousand and
454
00:31:36.079 --> 00:31:40.720
hopefully twenty twenty will prove to be
a year where that's reflected. I appreciate
455
00:31:40.759 --> 00:31:42.519
that very much. And with that, let's grab our last break. I'm
456
00:31:42.559 --> 00:31:45.880
Alice Cortez, your host. We're
on the air with Hugh Welsh, who
457
00:31:45.960 --> 00:31:48.400
is the President and General Council of
DSM North America, a global leader in
458
00:31:48.440 --> 00:31:52.039
life sciences and material sciences. You
joined it today just two bucks from the
459
00:31:52.079 --> 00:31:56.160
White House in Washington, d C. After the break, we'll continue the
460
00:31:56.200 --> 00:32:19.400
conversation. Stay with us. We'll
be right back. Alise Cortes is a
461
00:32:19.480 --> 00:32:24.279
speaker and engagement and development catalyst.
She designs and delivers professional development, leadership
462
00:32:24.400 --> 00:32:30.079
and engagement workshops and can bring her
expertise to your organization. She will help
463
00:32:30.119 --> 00:32:36.000
ignite meaningful development within your workforce that
will increase employee engagement, performance and retention.
464
00:32:36.359 --> 00:32:38.960
To learn more or to invite Elise
to speak to your organization, please
465
00:32:39.039 --> 00:32:45.599
visit her at www dot Elise Coortes
dot com. She would welcome the opportunity
466
00:32:45.640 --> 00:32:55.519
to help get your employees working on
purpose. This is working on purpose with
467
00:32:55.640 --> 00:33:00.200
Elise Cortes. To reach our program
today, send an email to a lease
468
00:33:00.559 --> 00:33:07.519
a l Se at a lease Coortes
dot com. Now back to working on
469
00:33:07.759 --> 00:33:15.640
purpose. Thanks for staying with us, and welcome back to working on purpose.
470
00:33:15.759 --> 00:33:19.240
If you're just tuning in. My
guest is Hugh Welsh, the President
471
00:33:19.279 --> 00:33:22.920
and General counsel of DSM North America, a global leader in life sciences and
472
00:33:22.960 --> 00:33:25.839
material sciences. I'm your host,
Allis Cortes. Okay, So for this
473
00:33:25.960 --> 00:33:29.599
last segment here, Hugh, I
just wanted to see if we can presence
474
00:33:29.640 --> 00:33:32.279
a few things that I think are
particularly interesting about ds that stand out for
475
00:33:32.400 --> 00:33:36.599
me. We were already talking in
the last segment about what you're doing with
476
00:33:36.799 --> 00:33:39.680
some of the environmental cleanup, but
for our listeners who haven't heard about some
477
00:33:39.839 --> 00:33:44.200
of your initiatives that I find very
interesting, like ocean cleanup and such,
478
00:33:44.440 --> 00:33:46.160
will you just share a little bit
about what you're doing to try to help
479
00:33:46.200 --> 00:33:51.200
the environment. Sure, I mean, I'll start with some of our big
480
00:33:51.319 --> 00:33:55.759
bet innovation. So again, like
with our compensation model, where we spend
481
00:33:55.920 --> 00:34:00.440
R and D dollars and our innovation
dollars is very much with our purpose and
482
00:34:00.519 --> 00:34:04.799
so we have a number of what
we call big bets in DSM that are
483
00:34:05.599 --> 00:34:08.719
massive projects to bring new products and
new solutions to the market that will help
484
00:34:08.760 --> 00:34:12.760
solve some of the world's biggest problems. One of them we call clean cow.
485
00:34:13.599 --> 00:34:15.280
And so if you follow the media, you follow the news, you
486
00:34:15.440 --> 00:34:22.079
see a lot of stories around farting
cows. M yes, right, so
487
00:34:22.880 --> 00:34:25.440
it's actually they don't fart, they
actually burn. So burping cows are a
488
00:34:25.519 --> 00:34:30.280
significant the sick of an area for
the release of methane. Methane is a
489
00:34:30.280 --> 00:34:34.679
greenhouse gas, and so it would
be wonderful if we can address this sort
490
00:34:34.719 --> 00:34:37.880
of agricultural source of greenhouse gas to
make not only cows but the products they
491
00:34:37.920 --> 00:34:42.920
produce more sustainable. And so when
DSM we invented a product, a feed
492
00:34:43.079 --> 00:34:46.239
ingredient that you would feed to the
cow that reduces those methane emissions by more
493
00:34:46.320 --> 00:34:52.239
than thirty percent, and that is
a massive amount of greenhouse gas reduction.
494
00:34:52.719 --> 00:34:55.840
And so we're bringing this product to
market in places today like New Zealand hopefully
495
00:34:55.920 --> 00:34:59.519
soon in Europe and then here in
the United States, and they will have
496
00:34:59.599 --> 00:35:05.119
a meeting full impact, a real
meaningful impact on reducing climate change related gases
497
00:35:05.280 --> 00:35:08.519
from the agricultural sector. Another area
that we were working on and we just
498
00:35:09.039 --> 00:35:14.880
launched in Jubai was a new plant
in Blair, Nebraska, and it's a
499
00:35:14.960 --> 00:35:20.519
joint venture with a German company called
Ivonyk called Vara Marius and Varamerius is the
500
00:35:20.599 --> 00:35:24.360
Greek words for green ocean. And
what this plant does is it produces an
501
00:35:24.480 --> 00:35:30.000
algal oil through fermentation that can be
fed to salmon so that you don't have
502
00:35:30.119 --> 00:35:37.239
to feed salmon wild caught fish.
So today most people one of the most
503
00:35:37.280 --> 00:35:39.800
popular fish to eat when you go
out as salmon. The overwhelming majority of
504
00:35:39.880 --> 00:35:44.800
salmon that served in restaurants or dubai
in a supermarket is farm raised, and
505
00:35:44.920 --> 00:35:49.760
that farm raised salmon has to be
fed fish oil or fish meal from fish
506
00:35:49.840 --> 00:35:52.960
out there cought in the wild.
And today the oceans are already seventy percent
507
00:35:52.039 --> 00:35:57.840
depleted, so that's becoming a challenge. Those products are becoming very expensive because
508
00:35:57.880 --> 00:36:01.360
of the there's few of them available, and as a consequence, a lot
509
00:36:01.400 --> 00:36:05.519
of the folks in the aquaculture industry
aren't putting a lot of that fish meal
510
00:36:05.599 --> 00:36:07.679
or fish oil in, so the
salmon you may be buying might not have
511
00:36:08.400 --> 00:36:14.360
the high levels of Omega three that
you expect. This ingredient does away with
512
00:36:14.440 --> 00:36:17.960
the need to use any of that
wild caught fish and raises the EPA dha
513
00:36:19.039 --> 00:36:22.480
omega three levels in those farm raised
salmons to immensely high levels. So it's
514
00:36:22.519 --> 00:36:27.719
making not only the fish healthier itself, but a healthier fish for the consumer.
515
00:36:28.159 --> 00:36:30.360
And we just opened that plant,
as I said, in Blair,
516
00:36:30.400 --> 00:36:34.559
Nebraska in July, Whye Nebraska,
because the feedstock to grow the algae is
517
00:36:34.960 --> 00:36:38.000
corn and they have a lot of
corn in Nebraska. In November, we
518
00:36:38.119 --> 00:36:43.320
opened up a similar joint venture in
Blair, Nebraska with Cargon and we're producing
519
00:36:43.320 --> 00:36:49.199
a product there called Eventsia. Now
with Entsia is a product that's designed to
520
00:36:49.280 --> 00:36:52.360
try to help challenge the obesity epidemic
that we're seeing not just here in the
521
00:36:52.480 --> 00:36:58.159
United States but growing around the world. And Eventsia enables us to produce a
522
00:36:58.199 --> 00:37:00.679
product called stevia, which might be
famili you're with not from a plant,
523
00:37:01.360 --> 00:37:06.079
but through fermentation, so today people
might enjoy stevia. I think there are
524
00:37:06.119 --> 00:37:09.199
products on the market like called Truvia
et cetera, but they're very expensive because
525
00:37:09.239 --> 00:37:13.920
you have to extract them from the
stevia plant, and doing that candidly is
526
00:37:14.000 --> 00:37:19.440
not particularly environmentally sustainable. We can
make that same molecule rather than from the
527
00:37:19.760 --> 00:37:25.119
plant itself in an algo fermentation tank
and produce stevia at scale, so now
528
00:37:25.239 --> 00:37:29.840
you'll be able to see it in
the market and replace of chemical sweeteners or
529
00:37:29.880 --> 00:37:31.719
in place of high foot disk coin
syrup, so that you can have the
530
00:37:31.760 --> 00:37:36.440
sweetness that you want in your beverage, your bar, whatever, without having
531
00:37:36.480 --> 00:37:38.800
to take a chemical sweetener or or
use sugar high flot doess coin syrup.
532
00:37:39.360 --> 00:37:44.719
Those are two examples. There there
are many, many others, and all
533
00:37:44.800 --> 00:37:47.880
of these are hundreds of millions of
dollars of investments. Last time I talked
534
00:37:47.880 --> 00:37:52.800
a little bit about the product that
we call Niaga. Now Niaga is the
535
00:37:52.840 --> 00:37:55.000
word again, spell backwards. It's
probably why we're the biggest company and nobody's
536
00:37:55.039 --> 00:38:00.760
ever heard of because of that the
genius in marketing. But we we make
537
00:38:00.840 --> 00:38:05.039
the world's only fully recyclable carpet.
So today here in the United States,
538
00:38:05.119 --> 00:38:08.000
the number two thing that goes into
landfills is carpet. Number one is diapers.
539
00:38:08.079 --> 00:38:12.480
We don't have a solution for that
yet, but we make this carpet
540
00:38:12.639 --> 00:38:15.719
that is fully recyclable, so when
it's done with it's useful life, you
541
00:38:15.840 --> 00:38:19.320
send it back to us. We
melt it down, we use the bead
542
00:38:19.400 --> 00:38:22.480
lists that are created to make brand
new carpet. Nothing goes to landfill,
543
00:38:22.639 --> 00:38:25.719
nothing is wasted. It's a real
application of what you might hear people talk
544
00:38:25.719 --> 00:38:31.880
about today as the circular economy.
We've now launched that to consumers. So
545
00:38:32.119 --> 00:38:37.000
there's a new company called the Canary
Company. We use the word canary hearkens
546
00:38:37.039 --> 00:38:40.360
back to our coal mining days,
Canary in the coal mine. And this
547
00:38:40.519 --> 00:38:45.519
carpet is, in addition to being
fully recyclable, doesn't off gas any of
548
00:38:45.599 --> 00:38:52.239
those candidly carcinogenic and harmful chemical gases
that come out of conventional carpet that's they've
549
00:38:52.239 --> 00:38:58.159
made with latex. That new car
smell that everybody knows that's actually off gassing
550
00:38:58.239 --> 00:39:00.239
from the carpets in the car.
And this carpet you can just you know,
551
00:39:00.440 --> 00:39:04.400
if it gets dirty, just throw
it in the washing machine. You
552
00:39:04.400 --> 00:39:07.639
can watch it that way. So
we have all of these this new innovation,
553
00:39:07.840 --> 00:39:13.079
these new developments that are are not
just good for business, but they're
554
00:39:13.159 --> 00:39:16.039
really working to solve some of the
world's biggest challenges. And again why I
555
00:39:16.079 --> 00:39:19.599
wanted to showcase you, Hugh,
because so much of what I'm trying to
556
00:39:19.679 --> 00:39:22.599
do with my own work, consulting
with companies and speaking is to really have
557
00:39:22.800 --> 00:39:28.599
us raise our gaze from that singular
tree in the forest to the whole entire
558
00:39:28.639 --> 00:39:32.079
forest and beyond and do business with
the aim of helping to solve these high
559
00:39:32.559 --> 00:39:37.639
societal problems, not just make a
profit today or handle an issue today,
560
00:39:37.719 --> 00:39:42.360
but where for the long term view? And so again, so much of
561
00:39:42.400 --> 00:39:44.039
what you're doing. I don't know
how you keep up with everything that you're
562
00:39:44.039 --> 00:39:47.239
doing inside DSM or if you do. And beyond that too is I think
563
00:39:47.280 --> 00:39:52.360
about your employees. They have literally
a buffet of things to be able to
564
00:39:52.480 --> 00:39:57.400
choose from to give their ten percent
to or their efforts to. What an
565
00:39:57.519 --> 00:40:02.119
incredible opportunity to give them, Hugh. I don't give them opportunity. They
566
00:40:02.159 --> 00:40:07.159
give me opportunity. It's a wonderful
place to work. As I've told you
567
00:40:07.280 --> 00:40:09.280
before, I have the greatest job
in the world you do, which I
568
00:40:09.480 --> 00:40:14.760
really probably shouldn't say on the radio, but I am, and I wake
569
00:40:14.880 --> 00:40:16.880
up every day and I wonder why
they pay me. It is really an
570
00:40:16.960 --> 00:40:21.199
inspiring and engaging place to work,
and I'm happy not just to have the
571
00:40:21.239 --> 00:40:24.039
opportunity to work with the thousands and
thousands of people that I do within the
572
00:40:24.119 --> 00:40:29.440
company, but the tens of thousands
of stakeholders outside the company that I've come
573
00:40:29.480 --> 00:40:34.280
to partner with and collaborate with over
the years, listeners, every single each
574
00:40:34.360 --> 00:40:36.880
and every one of you. I
want that for you too. I want
575
00:40:36.920 --> 00:40:38.159
you to be able to get out
of bed like he was talking about and
576
00:40:38.239 --> 00:40:42.519
feel like, Wow, I'm the
lucky skuy or gallon the planet and really
577
00:40:43.000 --> 00:40:45.039
know that you're making a difference in
the world. I mean, that's my
578
00:40:45.119 --> 00:40:47.400
wish for all of you. So
thank you, Hugh. Yet again.
579
00:40:47.599 --> 00:40:51.639
So while we're talking about that,
and I don't know if this is related,
580
00:40:51.679 --> 00:40:53.000
but you know, I have to
ask this of you. I did
581
00:40:53.119 --> 00:41:00.000
notice that you made the ROI Influencers
power list of twenty twenty of executives.
582
00:41:00.079 --> 00:41:02.920
So I want to know what this
means to you personally and to DSM.
583
00:41:06.039 --> 00:41:08.559
It's very flattering and humbling to me
personally, but I don't take it as
584
00:41:08.639 --> 00:41:13.119
meaning much about me. It's really
I think about DSM, and I think
585
00:41:13.159 --> 00:41:19.159
it's about a recognition by certain constituents
out there in the community and state across
586
00:41:19.199 --> 00:41:22.920
the country that CDSM is not just
a company that's producing products and selling them
587
00:41:23.000 --> 00:41:28.320
to customers or consumers, but really
a company that's trying to shape and develop
588
00:41:29.400 --> 00:41:31.400
the communities within which we operate,
in the countries within which we have the
589
00:41:31.440 --> 00:41:37.360
privilege to build our facilities. And
so you know, that's what I see
590
00:41:37.360 --> 00:41:40.400
it as. I see it as
a reflection of who we are as a
591
00:41:40.440 --> 00:41:45.800
company, that we're not just satisfied
with improving our own bottom line or improving
592
00:41:45.880 --> 00:41:52.079
our own environmental footprint, or improving
our own experiences for employees, but really
593
00:41:52.159 --> 00:41:57.119
trying to enable our customers to do
the same and perhaps even more importantly,
594
00:41:57.440 --> 00:42:01.960
shape the conversation that's happening in national
level around issues that we can meaningfully speak
595
00:42:02.000 --> 00:42:07.760
to again, like climate change or
nutrition, things like that. Beautiful,
596
00:42:08.000 --> 00:42:10.599
And that's about the answer I would
have expected you to give, knowing you
597
00:42:10.679 --> 00:42:14.599
as I do, But yes,
I do, and I would agree with
598
00:42:14.639 --> 00:42:15.840
you. I think you need to
still be the person that shows up in
599
00:42:15.920 --> 00:42:20.000
that space, and you are.
However, I do I do see you
600
00:42:20.159 --> 00:42:23.400
being attached to and being part of
a company idea. So it surely makes
601
00:42:23.440 --> 00:42:28.119
a big difference in being elected.
But I still I want to acknowledge this
602
00:42:28.480 --> 00:42:31.159
very much. It be itza,
It is a I want to say,
603
00:42:31.199 --> 00:42:37.639
a fitting fitting prize for you,
Hugh, Well, thank you. I
604
00:42:37.800 --> 00:42:42.239
appreciate it, and I accept that
on behalf of the thousands of people that
605
00:42:42.480 --> 00:42:45.599
do the real work every day.
Fair enough. Okay, while we're still
606
00:42:45.639 --> 00:42:47.960
talking about things that you're doing in
the world to make it a better place,
607
00:42:49.239 --> 00:42:51.760
I do want to ask you this. I noticed one of your other
608
00:42:51.960 --> 00:42:52.960
tweets, and I love how you
tweet by the way. I like a
609
00:42:53.039 --> 00:42:55.280
day goes by and I haven't seen
a tweet from Hugh. What do I
610
00:42:55.360 --> 00:43:00.039
do? How do I start my
day? But spend a lot of time
611
00:43:00.119 --> 00:43:04.280
on security lines and that's you know, when tweeting gets done. I love
612
00:43:04.360 --> 00:43:07.199
it. It works, It works. And I taught one that that announced
613
00:43:08.480 --> 00:43:15.039
a collaboration between DSM Royal DYSM and
I think it's maybe it's Generations United something
614
00:43:15.159 --> 00:43:19.719
like that for young entrepreneurs through the
development of agri food businesses and the aim
615
00:43:19.840 --> 00:43:22.760
is to reach and improve the lives
of an estimated one million young small holder
616
00:43:22.880 --> 00:43:28.360
farmers. Okay, what's that about? That sounds amazing. Yeah, I
617
00:43:28.400 --> 00:43:32.480
mean it's another initiative that that's taking
sort of our expertise in our global footprint
618
00:43:32.559 --> 00:43:38.159
and trying to use that at scale, at financial scale to enable a lot
619
00:43:38.199 --> 00:43:43.440
of other people. I'll start with
an example of something we did a couple
620
00:43:43.480 --> 00:43:46.360
of years ago, which was start
a business in Cagalli, Rwanda called African
621
00:43:46.440 --> 00:43:52.119
Proofoods. And we were approached by
a number of organizations that said, hugh,
622
00:43:52.199 --> 00:43:55.320
there, q are tsm. There's
a thirty eight percent childhood stunting rate
623
00:43:57.000 --> 00:44:00.599
in Rwanda, and no matter how
much that we want to go government spends
624
00:44:00.679 --> 00:44:04.920
on infrastructure and business development, if
thirty eight percent of their children have no
625
00:44:05.119 --> 00:44:07.679
chance of ever reaching their full potential, the country can never be successful.
626
00:44:08.239 --> 00:44:12.519
You are the biggest nutrition company in
the world, certainly you must be able
627
00:44:12.559 --> 00:44:15.599
to come with a solution. And
so we started there with building a plant.
628
00:44:15.719 --> 00:44:21.039
We make a nutritious porridge there that's
sold into the commercial market. It's
629
00:44:21.079 --> 00:44:25.039
called Nutrie Toto, Nutrie Mama,
Nutrie Family. And think of it if
630
00:44:25.079 --> 00:44:29.480
in the US terms, as like
cream of wheat with all the essential vitamins
631
00:44:29.480 --> 00:44:32.119
and minerals and things like that.
What makes this business special is that we
632
00:44:32.360 --> 00:44:37.079
source all of the raw materials from
Rwandan smallholder farmers. So there are ten
633
00:44:37.159 --> 00:44:42.000
thousand Rwandan smallholder farmers who sell us
their corn, their maize, their soy
634
00:44:42.639 --> 00:44:45.280
that we can then turn into this
product. And why is that important for
635
00:44:45.400 --> 00:44:49.119
them? Well, for the first
time, they're getting a contract that's forward
636
00:44:49.159 --> 00:44:52.880
looking that they can borrow against.
And when they can borrow against something,
637
00:44:52.960 --> 00:44:55.000
they have access to capital. When
they have access to capital, they can
638
00:44:55.079 --> 00:44:59.639
have better equipment, better seed,
and many of them, for the first
639
00:44:59.679 --> 00:45:04.880
time, are now running businesses rather
than being subsistence farmers. This was an
640
00:45:04.920 --> 00:45:08.480
eye opening experience when we saw agricultural
productivity in the country go up so much
641
00:45:08.519 --> 00:45:13.599
from one facility, we realized that
we could run not just a profitable business,
642
00:45:14.079 --> 00:45:17.280
but one that's making meaningful change in
parts of the world that such change
643
00:45:17.679 --> 00:45:22.519
has to happen. So this is
a continuing evolution of sort of that Grand
644
00:45:22.599 --> 00:45:28.480
experiment where if we can find if
we can work to enable a million small
645
00:45:28.480 --> 00:45:35.000
holder farmers to move from being subsistence
farmers to creating more agricultural productivity, healthier
646
00:45:35.079 --> 00:45:42.039
products, creating markets, we can
uplift without exaggeration, billions of people from
647
00:45:42.079 --> 00:45:45.760
poverty to the middle class. And
those people are our future employees, those
648
00:45:45.800 --> 00:45:50.760
people are our future customers, those
are the future global citizens that will share
649
00:45:50.800 --> 00:45:53.280
the planet with and so this is
one of the I think many ways that
650
00:45:53.400 --> 00:45:58.440
we as a company try to not
just do well ourselves, but do good
651
00:45:58.480 --> 00:46:05.119
for the communities where we can,
recognizing that one company being successful, one
652
00:46:05.159 --> 00:46:08.559
person being successful, doesn't mean anything
if it means nobody else has an opportunity
653
00:46:08.599 --> 00:46:13.440
to be successful. Okay, So
at the expense of embarrassing you, Hugh,
654
00:46:13.559 --> 00:46:15.679
let me do something for our listeners
really quick, right now. So
655
00:46:15.920 --> 00:46:20.320
listeners, what I want to really
showcase what he was doing is he is
656
00:46:21.280 --> 00:46:24.599
formidable in his ability to articulate a
message. So that storytelling. As a
657
00:46:24.679 --> 00:46:29.679
leader, being able to paint a
picture of vision for your employees to step
658
00:46:29.760 --> 00:46:34.800
into and be inspired by is all
the difference in the world for leadership.
659
00:46:34.880 --> 00:46:37.400
So what you just did there,
I have to believe that so much of
660
00:46:37.480 --> 00:46:43.519
your company is a heartbeat of people
who've learned over time through your leadership and
661
00:46:43.559 --> 00:46:46.920
that of those of your comrades to
be able to stitch together a narrative that
662
00:46:47.119 --> 00:46:52.679
is inspiring and helps them really understand
how they individually are making a difference all
663
00:46:52.679 --> 00:46:58.320
the way across the globe. I
think they all have wonderful stories to tell,
664
00:46:58.960 --> 00:47:01.400
and I'm just grateful day that they
share those stories with me and give
665
00:47:01.440 --> 00:47:07.559
me the opportunity at times to tell
them again. It's a place where all
666
00:47:07.639 --> 00:47:12.639
twenty three thousand have an opportunity every
day to do something meaningful, and you
667
00:47:12.760 --> 00:47:16.119
can't find a better purpose than that, especially in an organization that will also
668
00:47:16.239 --> 00:47:23.440
enable you to support your family and
grow personally. Agreed, now here,
669
00:47:23.519 --> 00:47:27.239
we are just about out of time, but we've got maybe a minute and
670
00:47:27.280 --> 00:47:30.000
a half, two minutes left to
Hugh, I wanted to give you a
671
00:47:30.079 --> 00:47:32.280
chance to just share whatever news from
the road that's going on the DSM that
672
00:47:32.320 --> 00:47:35.920
I have and yet heard about.
What else do you want to share with
673
00:47:36.000 --> 00:47:38.800
us that's up to good things there? Yeah? No, I mean I
674
00:47:38.920 --> 00:47:44.760
remain extremely optimistic. Despite the challenges
that we face as a global community with
675
00:47:44.840 --> 00:47:49.039
the current pandemic, despite the challenges
that we face as a global community as
676
00:47:49.079 --> 00:47:52.639
a consequence of climate change, I
remain very optimistic. I mean, I
677
00:47:52.840 --> 00:47:57.239
again have the privilege to travel the
world and meet some really fascinating people from
678
00:47:57.400 --> 00:48:00.719
again Rwandan smallholder farmers to you know, folks in the White House, and
679
00:48:02.320 --> 00:48:07.480
in meeting all of them and getting
an understanding of their different perspectives, I
680
00:48:07.599 --> 00:48:10.400
see common threads and values. I
see common threads and what we all aspire
681
00:48:10.840 --> 00:48:15.360
for not only ourselves, our families, our businesses, but the community.
682
00:48:15.719 --> 00:48:19.360
And so I'm very very optimistic,
and I'm very confident that going forward,
683
00:48:19.760 --> 00:48:22.639
d s M will continue to lean
into that optimism, and our business will
684
00:48:22.639 --> 00:48:25.199
continue to thrive and be successful,
our people will continue to thrive and be
685
00:48:25.320 --> 00:48:31.800
successful, and hopefully together we can
make not just a better DSM, but
686
00:48:32.239 --> 00:48:36.800
a better world. You know,
that's such an important message to finish with
687
00:48:36.920 --> 00:48:38.840
you in my view for two reasons. One of course, as a logo
688
00:48:38.920 --> 00:48:45.480
therapist, which is someone who heals
through meaning or adds adds motivation through meaning,
689
00:48:46.159 --> 00:48:51.559
I know that the importance to our
well being of optimism is well substantiated
690
00:48:51.599 --> 00:48:54.440
in literature. So having an optimistic
attitude is very, very, very important
691
00:48:54.639 --> 00:48:59.519
because it gives us a place to
stand from and look for ways to solve
692
00:48:59.599 --> 00:49:01.519
problems, versus saying, oh,
this guy is falling, what's the pointless?
693
00:49:01.599 --> 00:49:05.000
Just you know, stay in bed
today. So, especially at a
694
00:49:05.079 --> 00:49:08.360
time right like now, I appreciate
very much your optimistic word for us,
695
00:49:09.039 --> 00:49:13.280
So thank you for that. That
is a fantastic way to finish the show.
696
00:49:14.079 --> 00:49:16.840
Last thoughts before we go our separate
ways in thirty seconds. Thanks for
697
00:49:16.880 --> 00:49:19.960
having me back. I hope,
I hope I didn't ruin it for the
698
00:49:20.000 --> 00:49:23.880
next time, not at all.
In fact, I'm Kim in a chat
699
00:49:23.960 --> 00:49:28.000
room said, when you were talking
about cal farts. She said, oh
700
00:49:28.079 --> 00:49:30.199
my, he went there. He
sure did good one. So I think,
701
00:49:30.360 --> 00:49:34.199
actually, if anything, you've garnered
a few more listeners for us.
702
00:49:34.239 --> 00:49:38.159
You so thank you. That's all
it takes. You're very welcome. Absolutely,
703
00:49:38.239 --> 00:49:40.599
that was easy. Huh. All
right, so listeners. If you
704
00:49:40.599 --> 00:49:44.960
want to learn more about Hugh Welsh
and the amazing company he works with of
705
00:49:45.079 --> 00:49:49.320
DSM, go to the website.
It is simply DSM dot com. Last
706
00:49:49.360 --> 00:49:51.239
week, if you missed the show
live, you can always catch it be
707
00:49:51.320 --> 00:49:53.880
recorded podcast. We were on the
earth doctor Kerry Israel talking about his career
708
00:49:53.920 --> 00:49:58.320
as what I consider it to be
quite an enlightened leader in education. He
709
00:49:58.440 --> 00:50:01.280
shared lots of ways he made a
difference the college he was president of here
710
00:50:01.320 --> 00:50:05.840
in the Dallas area. Next week, we'll be talking with doctor Arthur Seer
711
00:50:05.960 --> 00:50:08.599
Maccoley about his book The Triumph of
Diversity. This is his third appearance on
712
00:50:08.679 --> 00:50:12.519
the show. As we discussed his
latest book, see you there. Remember
713
00:50:12.559 --> 00:50:14.840
that work is at least a third
of our life, So let's work on
714
00:50:14.960 --> 00:50:22.719
purpose. Well you hope you've enjoyed
this week's program. Be sure to tune
715
00:50:22.760 --> 00:50:28.639
in to Working on Purpose, featuring
your host Alis Cortes, each week on
716
00:50:28.760 --> 00:50:34.519
the Voice America Empowerment Channel. This
week, find your life's purpose at work.





















































