Confidence: The Essential Performance Tool

WEBVTT

1
00:00:05.240 --> 00:00:09.400
What's working on purpose anyway? Each
week we ponder the answer to this question.

2
00:00:10.000 --> 00:00:14.679
People ache for meaning and purpose at
work, to contribute their talents passionately

3
00:00:15.039 --> 00:00:19.519
and know their lives really matter.
They crave being part of an organization that

4
00:00:19.640 --> 00:00:24.839
inspires them and helps them grow into
realizing their highest potential. Business can be

5
00:00:24.920 --> 00:00:29.399
such a force for good in the
world, elevating humanity. In our program,

6
00:00:29.600 --> 00:00:33.560
we provide guidance and inspiration to help
usher in this world we all want

7
00:00:34.240 --> 00:00:41.600
Working on purpose. Now Here is
your host, doctor Elise Cortes. Welcome

8
00:00:41.640 --> 00:00:44.159
back to the Working on Purpose Program. Thanks for tuning again this week.

9
00:00:44.159 --> 00:00:46.719
Great to have you. I'm your
host, Doctor Release Cortez. Join you

10
00:00:46.840 --> 00:00:49.439
live from Dallas, which is home
base for me. If you don't know

11
00:00:49.520 --> 00:00:53.200
me yet, I'm a management consultant
specializing in meaning and purpose, organization,

12
00:00:53.320 --> 00:00:57.320
loco therapist, inspirational speakers, social
scientists, and author. My team and

13
00:00:57.359 --> 00:01:00.640
I help companies discover and articulate their
purpose and it into their culture and operations.

14
00:01:00.880 --> 00:01:06.159
We work with forward thinking or forward
reaching organizations to develop inspirational leaders who

15
00:01:06.200 --> 00:01:08.239
create cultures where people actually want to
come to work and do their best,

16
00:01:08.599 --> 00:01:12.760
and we provide programs like the Grab
Augusto that enable individual team members to discover

17
00:01:12.840 --> 00:01:18.040
unlease their passionate and purpose at work
to catalyze fulfilment, engagement, and productivity.

18
00:01:18.319 --> 00:01:21.159
You can learn more about us and
how we can work together at Alice

19
00:01:21.200 --> 00:01:25.200
Coortes dot com. With us today
as doctor Nate Sensor, he is the

20
00:01:25.239 --> 00:01:29.560
director of Performance Psychology Program at the
United States Military Academy at West Point,

21
00:01:29.879 --> 00:01:34.040
the most comprehensive mental training program in
the country, where since nineteen ninety two

22
00:01:34.319 --> 00:01:38.000
he has helped prepare cadets for leadership
in the US Army. He also has

23
00:01:38.040 --> 00:01:42.560
been the sport the Sports Psychology mentor
for numerous elite athletes, including two time

24
00:01:42.599 --> 00:01:48.400
Super Bowl MVP Eli Manning and the
NHL's Philadelphia Flyers, as well as many

25
00:01:48.400 --> 00:01:53.159
Olympians and NCAA champions. He is
the author of The Confident Mind, a

26
00:01:53.200 --> 00:01:57.599
battle Tested Guide to Unshakable Performance,
which we'll be talking about on today's program

27
00:01:57.840 --> 00:02:01.480
You Know Today from the New York
Hudson's River Valley area. Doctor Zencer aka

28
00:02:01.599 --> 00:02:06.760
doctor Z, Welcome to Working on
Purpose. Thank you for the invite,

29
00:02:06.920 --> 00:02:09.479
Doctor C. This is a treat
right you know. It's so great.

30
00:02:09.479 --> 00:02:13.080
I had I have had a.
I had a gent on that on the

31
00:02:13.120 --> 00:02:15.879
show, except four times he is
doctor C just like me. So we're

32
00:02:15.879 --> 00:02:19.879
gonna have fun with this, right, Okay. So, as I told

33
00:02:19.879 --> 00:02:22.360
you before we got on the air, doctor Zenser, I think your book

34
00:02:22.400 --> 00:02:24.199
is phenomenal. It's incredibly important,
and certainly in the work that I do

35
00:02:24.280 --> 00:02:29.599
inside organizations with leaders, confidence is
critical. So we kind of start the

36
00:02:29.639 --> 00:02:31.599
show a little bit backwards. Rather
than starting with what is confidence? I

37
00:02:31.639 --> 00:02:36.840
want to talk about why it's important. So first thing that you say in

38
00:02:36.879 --> 00:02:40.759
your book is you say confidence makes
one's peak performance possible. And that's why

39
00:02:40.840 --> 00:02:44.960
it's of such great importance to anyone
who has to step into an arena or

40
00:02:45.000 --> 00:02:49.360
deliver their best skill or their best
their best performance. Tell us a little

41
00:02:49.360 --> 00:02:53.960
bit more about this, this notion
of how does it make our best peak

42
00:02:53.000 --> 00:02:57.800
performance possible? When we are in
a state of confidence, When we were

43
00:02:57.800 --> 00:03:01.680
in a state of certainty, there
is is a lot less buzzing around in

44
00:03:01.800 --> 00:03:07.039
our brains, fewer thoughts about what
might happen, what could happen, what

45
00:03:07.080 --> 00:03:14.599
should happen, what should not happen. Anytime we have those vast log of

46
00:03:14.879 --> 00:03:19.479
discursive thoughts. Anytime that is going
around. That's sucking up our bandwidth,

47
00:03:19.680 --> 00:03:23.719
that's sucking up our energy, that's
making it harder for us to actually pay

48
00:03:23.759 --> 00:03:29.240
attention to what does matter, the
conversation we're in, the ball we're trying

49
00:03:29.319 --> 00:03:36.000
to hit, and so by interfering
with what's coming in, those thoughts make

50
00:03:36.039 --> 00:03:39.400
it harder for us to actually be
present. Those thoughts also make it harder

51
00:03:39.719 --> 00:03:46.280
for our accumulated memories to go back
and pull out from our experience the right

52
00:03:46.360 --> 00:03:52.120
response in the moment, because again
there's all this interference. Further, all

53
00:03:52.159 --> 00:03:59.840
that discursive thought interferes with the delivery
of the proper instructions through our nervous system

54
00:04:00.199 --> 00:04:02.400
to our eyes, to our hands, to our feet, to our body,

55
00:04:02.599 --> 00:04:08.479
to our mouth, in order to
deliver the best response in the moment

56
00:04:08.879 --> 00:04:13.599
to what is actually out there.
That's why a sense of confidence, a

57
00:04:13.639 --> 00:04:17.480
sense of certainty, is so important. M H. And we're gonna peel

58
00:04:17.480 --> 00:04:20.040
that back quite a bit as we
go along. But next, let's talk

59
00:04:20.079 --> 00:04:26.160
about your actual operational definition of confidence. Certainly, I try to put it

60
00:04:26.160 --> 00:04:30.720
in a very concrete context for people
who actually have to go out there and

61
00:04:30.759 --> 00:04:39.079
do things. Most definitions of confidence
are rather abstract they're just sort of conceptual,

62
00:04:39.399 --> 00:04:43.199
but they don't really help you function. And my definition is simply this

63
00:04:44.079 --> 00:04:47.360
confidence is the sense of certainty you
have about an ability or a group of

64
00:04:47.399 --> 00:04:54.600
abilities, which allows you to execute
those abilities basically without thinking very much about

65
00:04:54.639 --> 00:05:00.680
them, basically act unconsciously. We
all have experience. We all know what

66
00:05:00.720 --> 00:05:06.000
it's like to be automatically tying up
our shoelaces, which is a rather complicated

67
00:05:06.079 --> 00:05:11.680
process when you actually think about it, but we practiced it, and we

68
00:05:11.759 --> 00:05:13.600
got to the point where, oh, I don't have to think about that.

69
00:05:14.000 --> 00:05:16.920
So I can be automatic, and
I can be that way completely tuned

70
00:05:16.959 --> 00:05:20.639
in to what's going on, without
having to worry about how I'm doing it,

71
00:05:20.920 --> 00:05:25.920
whether I'm doing it right or wrong, what the consequences might be.

72
00:05:26.199 --> 00:05:30.720
I can stay present while I'm doing
any activity if I had developed that sense

73
00:05:30.720 --> 00:05:35.040
of certainty about it. I find
that definition so accessible. Thank you for

74
00:05:35.079 --> 00:05:40.240
that. Okay, so next,
we can't not talk about this, doctor

75
00:05:40.319 --> 00:05:42.879
z right. We have to talk
a little bit about the work that you've

76
00:05:42.879 --> 00:05:46.040
been doing training the minds of US
Military Academy at Cadets. Amazing. I

77
00:05:46.040 --> 00:05:50.759
can't even imagine my brother in law
as a colonel in the US Army,

78
00:05:50.800 --> 00:05:55.160
and I can't even imagine the kind
of training that he's gone through. So

79
00:05:55.480 --> 00:06:00.160
tell us a little bit about that. Okay, I am very privileged who

80
00:06:00.199 --> 00:06:04.279
have been an employee for the Department
of the Army for the last thirty years.

81
00:06:04.639 --> 00:06:09.639
And I'm speaking to your audience today
not as a representative of the Army.

82
00:06:09.839 --> 00:06:14.040
Now, I'm not speaking on behalf
of the Army. I'm simply speaking

83
00:06:14.079 --> 00:06:18.560
on behalf of a civilian subject matter
expert who's been lucky enough to work and

84
00:06:18.720 --> 00:06:24.920
support the important work of the Army. And I have to say, Alice,

85
00:06:25.600 --> 00:06:28.360
working at West Point has been the
honor of a lifetime. These are

86
00:06:28.399 --> 00:06:33.120
young men and women who, instead
of simply following the path of least resistance

87
00:06:33.600 --> 00:06:36.439
and going for something that might be
a heck of a lot of fun,

88
00:06:38.000 --> 00:06:44.839
they are investing in a very demanding
forty seven month cadet experience from which they

89
00:06:44.879 --> 00:06:49.480
will earn a bachelor's degree and a
commission as a second lieutenant in the Army.

90
00:06:50.199 --> 00:06:54.759
So they have to be very good
in the classroom to get that Bachelor

91
00:06:54.800 --> 00:06:59.759
of Science degree. They've got to
be very very fit physically. We have

92
00:07:00.000 --> 00:07:05.639
mandatory physical fitness training, fitness testing, all kinds of interesting mandatory courses,

93
00:07:06.000 --> 00:07:12.680
boxing, grappling, survival, swimming, you name it. And in addition,

94
00:07:12.759 --> 00:07:17.480
we have a full athletic program where
these cadets compete on the NCAA Division

95
00:07:17.519 --> 00:07:25.399
one stage. So it really is
a different experience for these eighteen to twenty

96
00:07:25.399 --> 00:07:29.879
two year old folks who are going
to go on to serve for a minimum

97
00:07:29.879 --> 00:07:33.959
of five years in the army.
Many of them serve for ten twenty thirty

98
00:07:34.000 --> 00:07:38.639
years, raising coming up to some
of the highest ranks in the army.

99
00:07:39.040 --> 00:07:44.199
Others will leave after their five or
their ten years and take on civilian leadership

100
00:07:44.279 --> 00:07:48.879
jobs throughout the country. I got
goosebumps a second that you started talking about

101
00:07:49.040 --> 00:07:53.879
being such a privileged role, and
I really appreciate that you have that perspective

102
00:07:54.240 --> 00:07:57.399
that you get to literally be part
of all of these lives and help steward

103
00:07:57.439 --> 00:08:01.600
them for it. It is phenomenal. But wait, there's more. You've

104
00:08:01.600 --> 00:08:05.759
also worked with Olympic athletes and world
class athletes to help them develop critical confidence

105
00:08:05.759 --> 00:08:09.720
and position for peak performance, which
is crazy. In my introduction I named

106
00:08:09.720 --> 00:08:13.800
one of them. Can you give
us maybe a couple examples there? Certainly

107
00:08:15.079 --> 00:08:20.439
I was privileged to be a regular
consultant to the NHL's Philadelphia Flyers for about

108
00:08:20.680 --> 00:08:28.120
twelve seasons. These are very talented
men who travel all over the country playing

109
00:08:28.120 --> 00:08:35.919
an eighty game schedule, a very
fast, very physical sport that requires tremendous

110
00:08:35.960 --> 00:08:43.240
physical toughness, but it also requires
tremendous mental toughness to try to be at

111
00:08:43.279 --> 00:08:48.759
your peak that often, that regularly
in the face of, you know,

112
00:08:48.000 --> 00:08:52.879
some hostile crowds, because, let's
face it, ladies and gentlemen, the

113
00:08:54.000 --> 00:08:56.960
enemy gets a vote. Yeah,
this is important to realize. And we

114
00:08:58.039 --> 00:09:03.159
think of the glamorous experience of a
young man playing professional sports. No,

115
00:09:03.519 --> 00:09:09.519
it is a grind, it is
difficult, It involves all kinds of challenges.

116
00:09:09.720 --> 00:09:16.559
But simply to inform, maybe inspire
a little bit, but to educate

117
00:09:16.639 --> 00:09:22.080
some of these fellas in how to
get the best out of themselves that last

118
00:09:22.559 --> 00:09:28.200
fifteen percent of their performance, which
at the world class level is the difference

119
00:09:28.240 --> 00:09:33.360
between first place and tenth place.
This has been my work with so many

120
00:09:33.399 --> 00:09:39.679
elite performers over the decades. Yeah, you know, it's so interesting when

121
00:09:39.679 --> 00:09:43.399
I first, well, first,
let me back in and say, I

122
00:09:43.399 --> 00:09:46.399
feel very privileged to do the work
that I do to be able to host

123
00:09:46.399 --> 00:09:48.639
the show. Now for seven years, I have met some amazing minds like

124
00:09:48.720 --> 00:09:54.240
yours, and I am bettered by
that experience. Right, I learned from

125
00:09:54.240 --> 00:09:56.679
that experience and so so many of
the things that you said in your book,

126
00:09:58.080 --> 00:10:00.080
they were novel and new to me. And at first I was like,

127
00:10:00.120 --> 00:10:01.799
oh, wait a minute, this
is a book. This guy's a

128
00:10:01.799 --> 00:10:03.600
military guy. Oh, this guy's
a sports guy. But of course,

129
00:10:03.639 --> 00:10:09.080
immediately within the first few pages,
I realized this is applicable everywhere in life,

130
00:10:09.159 --> 00:10:11.360
right, And why I wanted to
have you on the show. And

131
00:10:11.399 --> 00:10:16.519
so it's just the profundity of it
for me is pretty pretty intense. So

132
00:10:16.720 --> 00:10:20.960
you talked about what confidence is.
I wonder I didn't ask you to think

133
00:10:20.960 --> 00:10:22.120
about this, but it might be
interesting since you do in the book,

134
00:10:22.320 --> 00:10:28.360
could you say a little bit about
what it isn't Confidence is not outspoken arrogance

135
00:10:28.720 --> 00:10:33.840
hack and the book, Yeah,
that is something that I think we have

136
00:10:33.879 --> 00:10:39.279
a little trouble with in this world. The idea, the perhaps stereotype of

137
00:10:39.320 --> 00:10:46.000
the confident individual is someone who is
loud and brash and calls attention to him

138
00:10:46.120 --> 00:10:50.480
or herself. And that's not all
that socially appealing for most of us.

139
00:10:52.480 --> 00:10:56.080
But the fact of the matter is
that confidence, as I described, is

140
00:10:56.120 --> 00:11:00.399
this sense of certainty. It's an
internal thing. It has enough to do

141
00:11:00.480 --> 00:11:05.159
with how loud or how quiet you
might choose to be. So I tell

142
00:11:05.200 --> 00:11:09.480
all of my clients and students,
and I will tell share this with all

143
00:11:09.519 --> 00:11:16.879
your listeners. If you happen to
be a naturally somewhat introverted, somewhat private,

144
00:11:16.960 --> 00:11:24.039
somewhat quiet individual, you can achieve
tremendous confidence because it's what you have

145
00:11:24.120 --> 00:11:31.759
on the inside. It's you can
be a very polite and very respectful,

146
00:11:31.480 --> 00:11:37.919
modest individual on the outside, okay, but you can have a tremendous sense

147
00:11:37.919 --> 00:11:43.399
of power about yourself on the inside. One of my favorite stories, and

148
00:11:43.440 --> 00:11:46.559
I should tell this because it's winter
Olympic time right, thank you, was

149
00:11:46.600 --> 00:11:52.440
working with members of our US bobsled
team in preparation for the two thousand and

150
00:11:52.440 --> 00:12:00.519
two Olympic Games in Salt Lake City, now twenty years ago. Of the

151
00:12:00.919 --> 00:12:07.559
members of that team, a young
lady who won the gold medal in women's

152
00:12:07.559 --> 00:12:11.879
bob sled in that Olympic Games,
was about the quietest and you know,

153
00:12:13.360 --> 00:12:20.639
shy young lady but when she stepped
out of the sled having just won the

154
00:12:20.679 --> 00:12:26.000
Olympic Games, with the crowd going
wild and the flag's raving, and along

155
00:12:26.080 --> 00:12:33.519
comes the commentator from CBS Sports and
shoves the microphone and young Jill Bachan's face

156
00:12:33.320 --> 00:12:37.919
and says, well, you know, you weren't the metal favorite and you

157
00:12:37.919 --> 00:12:39.440
weren't really supposed to be or how
did you do this? How did you

158
00:12:39.440 --> 00:12:45.480
accomplish this? Jill Backham, in
her quiet, modest, respectful way,

159
00:12:45.799 --> 00:12:48.360
just said, well, we had
confidence and that's what we had to go

160
00:12:48.440 --> 00:12:50.360
with. Mm hmm. He said
that in your book. It's beautiful.

161
00:12:52.120 --> 00:12:54.080
Yeah, And that's another reason why
I so badly wanted to have you on

162
00:12:54.120 --> 00:13:00.279
the show, because I, as
I mentioned to your publicist, in the

163
00:13:00.279 --> 00:13:03.720
work that I do inside companies with
leaders, there isn't anybody that doesn't suffer

164
00:13:03.759 --> 00:13:05.919
from confidence, right. There's it's
just it's like almost a crisis. And

165
00:13:07.320 --> 00:13:09.240
sometimes I think it's women suffer more
than men, but it's not. That's

166
00:13:09.279 --> 00:13:13.399
not really what I found. And
so it's so so important what we're talking

167
00:13:13.440 --> 00:13:18.080
about here, and this notion of
of you also talk about protecting it later

168
00:13:18.120 --> 00:13:20.720
in the book as well, which
I think is just really powerful. So

169
00:13:22.919 --> 00:13:26.039
there's so much we could talk about
here. But before I go on,

170
00:13:26.320 --> 00:13:28.559
you know, to to we're gonna
we'll take a quick break here in just

171
00:13:28.559 --> 00:13:31.840
a second. Before we do that, though, doctor C. You know,

172
00:13:31.919 --> 00:13:35.399
why did you write this book?
This is a lot of work.

173
00:13:35.840 --> 00:13:37.120
Yeah, this was a lot of
work. But I had to write the

174
00:13:37.159 --> 00:13:41.039
book because of the number of people
who would come into my office and say,

175
00:13:41.440 --> 00:13:46.080
Gosh, I just don't seem to
have any confidence in myself anymore.

176
00:13:46.440 --> 00:13:50.679
I used to be. I used
to feel pretty good about what I could

177
00:13:50.720 --> 00:13:54.159
do and how well I could perform, But it seems to have evaporated.

178
00:13:54.399 --> 00:13:56.879
And that was the theme that kept
coming up and kept coming up, and

179
00:13:56.960 --> 00:14:01.039
kept coming up and kept coming up. So I figured I'd put everything I

180
00:14:01.080 --> 00:14:07.320
knew about it into between two covers, and so here's the book. M

181
00:14:07.399 --> 00:14:09.159
hm. One of the other things
I really appreciate that you say in your

182
00:14:09.159 --> 00:14:13.039
book, which we have to say
on air here, is that confidence can

183
00:14:13.080 --> 00:14:16.799
be developed, it can be learned. It's not something you're either issued with

184
00:14:16.960 --> 00:14:18.919
or don't get right. That's so
important that listeners and viewers hear that.

185
00:14:20.440 --> 00:14:24.080
Yeah, that is exactly the case. And again, the young lady.

186
00:14:24.120 --> 00:14:26.879
I was just referring to Jill Bochan. The bob Slider is a perfect example.

187
00:14:28.200 --> 00:14:31.159
Okay, Jill Bochen looked me in
the eye in December of two thousand

188
00:14:31.279 --> 00:14:35.240
and said I could use a lot
more confidence, Doctor Zencer. And then

189
00:14:35.360 --> 00:14:41.240
fourteen months later, she's jumping out
of the sled having just won a gold

190
00:14:41.279 --> 00:14:43.639
medal in the Olympics, and when
asked, how'd you do it, she

191
00:14:43.679 --> 00:14:48.720
said, well, we had confidence, So I guess she grew some in

192
00:14:48.799 --> 00:14:52.919
those intervening fourteen months. That's an
important lesson for people. I don't care

193
00:14:52.960 --> 00:14:58.360
how much you do have or how
much you don't have. I don't care

194
00:14:58.399 --> 00:15:03.759
what aspect of your life. Trying
to get some in you can grow more,

195
00:15:03.000 --> 00:15:09.320
build more, cultivate more. It
is a skill that you cultivate and

196
00:15:09.440 --> 00:15:13.480
build, just like your ability to
hit a backhand, or your ability to

197
00:15:13.519 --> 00:15:16.399
do push ups, or your ability
to run, or your ability to understand

198
00:15:18.320 --> 00:15:22.320
some of the dynamics of the periodic
table of the elements. It's a learnable,

199
00:15:22.399 --> 00:15:26.120
practicable skill. Great way to send
us into the break, Doctor z

200
00:15:28.080 --> 00:15:30.759
I'm your host, Police Cortez,
who run a year of with doctor Nate

201
00:15:30.840 --> 00:15:33.759
Zincer he's the author of The Confident
Mind, a battle tested guide to unshakable

202
00:15:33.799 --> 00:15:37.720
performance. We've been talking a bit
about some of his work and why he

203
00:15:37.799 --> 00:15:39.000
got into it and how he does
it. After the break, we're going

204
00:15:39.039 --> 00:15:43.559
to talk more about some of his
methodology to help grow that confidence. Stay

205
00:15:43.600 --> 00:15:46.799
with us, We'll be right back. Doctor Release Cortez is a management consultant

206
00:15:48.080 --> 00:15:54.039
specializing in meaning and purpose and inspirational
speaker and author. She helps companies visioneer

207
00:15:54.159 --> 00:16:00.919
for greater purpose among stakeholders and develop
purpose inspired leadership and meaning infused cultures that

208
00:16:00.039 --> 00:16:06.840
elevate fulfillment, performance, and commitment
within the workforce. To learn more or

209
00:16:06.919 --> 00:16:11.679
to invite Alease to speak to your
organization, please visit her at Eleasecortes dot

210
00:16:11.720 --> 00:16:22.879
com. Let's talk about how to
get your employees working on purpose. This

211
00:16:22.080 --> 00:16:26.639
is working on Purpose with doctor Elise
Cortes. To reach our program today or

212
00:16:26.679 --> 00:16:33.440
open a conversation with Alise, send
an email to a Lease Alise at Eleasecortes

213
00:16:33.519 --> 00:16:41.399
dot com. Now back to working
on Purpose. Thanksteresting with us, and

214
00:16:41.440 --> 00:16:44.399
welcome back to the program. Before
we talk again with doctor Ze, I

215
00:16:44.399 --> 00:16:47.399
do want to invite you to check
out my book it's called Purpose Ignited,

216
00:16:47.440 --> 00:16:51.120
How inspiring leaders ignite, passionate,
elevate. Cause it's on Amazon. I

217
00:16:51.159 --> 00:16:55.559
wrote it to awaken readers to their
passionate purpose and help transform them into inspirational

218
00:16:55.639 --> 00:16:59.480
leaders who enliven the workplace and elevate
the contribution of business to all at stakeholders.

219
00:16:59.559 --> 00:17:02.360
There's something there for everyone, and
I do use the content as a

220
00:17:02.399 --> 00:17:04.960
basis for my Vitally Inspired Leadership program
and the Grab Your Gusto program. So

221
00:17:06.000 --> 00:17:08.200
help you check it out if you're
just during the program today. My guest

222
00:17:08.240 --> 00:17:12.240
is doctor Nate Sincer. He's the
director of Performance Psychology program at the United

223
00:17:12.240 --> 00:17:17.319
States Military Academy at West Point.
He is also the author of The Confident

224
00:17:17.400 --> 00:17:21.160
Mind, a battle tested guide to
Unshakable performance. I'm your host, doctor

225
00:17:21.160 --> 00:17:25.000
Really's Cortes. So now let's peel
back some of this onion, shall we.

226
00:17:26.000 --> 00:17:29.480
Let's do that. Let's do it. Let's cook, all right.

227
00:17:29.599 --> 00:17:33.039
So first I want to I want
to talk about this really interesting perspective that

228
00:17:33.119 --> 00:17:37.119
I think that we have to talk
about as a foundation. So you say,

229
00:17:37.440 --> 00:17:41.160
the truth is this confidence has relatively
little to do with what actually happens

230
00:17:41.160 --> 00:17:45.119
to you, and pretty much everything
to do with how you think about what

231
00:17:45.200 --> 00:17:48.279
happens to you, and then you
go on to orient us to the idea

232
00:17:48.359 --> 00:17:51.920
of confidence like a bank account,
which is brilliant. So let's start with

233
00:17:51.960 --> 00:18:00.359
that perspective if we can. Certainly, there are innumerable stories of endials who

234
00:18:00.480 --> 00:18:04.960
had a lot of good experiences,
a lot of success along the path of

235
00:18:06.000 --> 00:18:11.920
their lives, yet they still felt
incomplete, they still felt insecure. In

236
00:18:12.000 --> 00:18:18.559
the words of one gentleman who went
on to enter the NFL's Hall of Fame,

237
00:18:21.039 --> 00:18:26.240
I thought I sucked. Despite having
a remarkable backlog of success, having

238
00:18:26.279 --> 00:18:30.079
been drafted high, playing starting in
the NFL, leading the league in a

239
00:18:30.160 --> 00:18:38.920
vital statistical category, making a rather
nice salary, his successes somehow didn't inform

240
00:18:40.200 --> 00:18:45.480
his feelings, and the reason being
because when he thought about himself, his

241
00:18:45.640 --> 00:18:52.519
memories flashed back to some of the
plays where he was held back, some

242
00:18:52.640 --> 00:18:59.240
of the plays where he missed an
assignment, the relatively few episodes of mistakes,

243
00:18:59.519 --> 00:19:06.640
failure, and set back. Conversely, you can come across some people

244
00:19:06.680 --> 00:19:15.400
who have had a lot of setbacks. They have experienced relatively little success in

245
00:19:15.440 --> 00:19:19.400
the course of their lives, yet
they are very good at thinking about remembering

246
00:19:19.680 --> 00:19:26.880
hanging on too, lingering upon the
memories of their relatively few successes, and

247
00:19:26.960 --> 00:19:33.279
hence they feel powerful in the moment, and they go into their work and

248
00:19:33.359 --> 00:19:38.960
their lives with a great deal of
enthusiasm, so it does not matter what

249
00:19:40.039 --> 00:19:44.680
happened to you. One of the
stories in my book is of a tragedy

250
00:19:44.759 --> 00:19:48.720
that occurred in the early days of
the Iraq War in April of two thousand

251
00:19:48.720 --> 00:19:52.200
and three, when a young man
that I had counseled at West Point,

252
00:19:52.400 --> 00:20:00.640
captain of our lacrosse team, now
retired Captain John Fernandez, his platoon,

253
00:20:00.920 --> 00:20:06.279
moving forward towards Baghdad in the early
days of the Iraq War, suffered from

254
00:20:06.319 --> 00:20:11.920
a friendly fire incident. A US
plane, an Air Force plane, mistakenly

255
00:20:11.960 --> 00:20:18.599
dropped a bomb in the wrong place, and that bomb took off young Lieutenant

256
00:20:18.680 --> 00:20:23.680
John Fernandez's legs. And this was
a vigorous, physical young man. But

257
00:20:23.759 --> 00:20:27.319
he woke up in the hospital and
he got the news that two of his

258
00:20:27.400 --> 00:20:32.200
soldiers had died in that attack,
and he looks down at his legs,

259
00:20:33.480 --> 00:20:37.319
or what used to be his legs, and says, I will never feel

260
00:20:37.359 --> 00:20:41.880
sorry for myself. I'm going to
have a great life. I'm going to

261
00:20:41.920 --> 00:20:45.200
have a great life. Here is
a man who just suffered a considerable tragedy,

262
00:20:45.920 --> 00:20:51.440
yet he was reacted to it with
a sense of optimism and purpose.

263
00:20:52.079 --> 00:20:55.359
And if you were to meet him
and he was wearing long pants, you

264
00:20:55.400 --> 00:21:00.400
would never know that he's walking on
two prosthetic legs. It's those kinds of

265
00:21:00.440 --> 00:21:07.000
stories that teach us it's really not
about the events in our lives, it's

266
00:21:07.039 --> 00:21:11.079
the perspective we take on them.
It is the classic stoic philosophy that has

267
00:21:11.200 --> 00:21:17.880
meaning for everybody in this world today. That sets us up perfectly to start

268
00:21:18.000 --> 00:21:19.279
kind of peeling back that onion.
We were talking about the layers. So

269
00:21:19.720 --> 00:21:23.200
one of the things that you talk
about here at which I really appreciate the

270
00:21:23.200 --> 00:21:26.960
ways at the whole book up,
but you talked to us about the importance

271
00:21:26.960 --> 00:21:30.640
of ability and the effective mental filter
to capture those valuable past deposits. So

272
00:21:30.680 --> 00:21:33.319
you're talking about these events that occurred
in the past. So I think that

273
00:21:33.359 --> 00:21:38.559
if you could just say a bit
more about how we can construct, consider

274
00:21:40.000 --> 00:21:44.759
and develop that filter for those past
events to handle those past events. You

275
00:21:44.759 --> 00:21:49.119
know, we all have the ability
to pull certain memories back from our storehouse

276
00:21:49.160 --> 00:21:57.400
of experience. I'm simply asking people
to be somewhat selective and somewhat careful about

277
00:21:57.440 --> 00:22:04.559
the memories that they bring into their
consciousness time and time again. I urge

278
00:22:04.599 --> 00:22:12.039
people to think about your most fulfilling
moment in your work, in your sport,

279
00:22:12.599 --> 00:22:18.920
in your relationships. What are the
moments that stand out as being very

280
00:22:18.920 --> 00:22:23.000
fulfilling and memorable. Let's put a
list of those together. I call it

281
00:22:23.039 --> 00:22:27.799
the top ten for obvious reasons,
Let's list those top ten memories. Let's

282
00:22:27.799 --> 00:22:33.039
post that list somewhere where we will
see it and be reminded of the things

283
00:22:33.079 --> 00:22:37.079
that we can take pride in,
the things that give, indeed give our

284
00:22:37.160 --> 00:22:44.960
lives. Meaning, those ten memories
to me are like ten big fat checks

285
00:22:45.000 --> 00:22:48.720
that have been written out to you, which you walk down to your local

286
00:22:48.799 --> 00:22:52.920
bank with and ask the teller,
may I please open an account? Here's

287
00:22:52.960 --> 00:23:00.519
my deposits, And now you create
a storehouse, a repository of me memories

288
00:23:00.599 --> 00:23:06.279
that give you a sense of purpose
and enthusiasm and optimism. That's how we

289
00:23:06.400 --> 00:23:11.000
start this process, to create a
mental bank account. You know you're reminded

290
00:23:11.039 --> 00:23:15.599
me just now in this moment,
doctor Z of a great movie and listeners

291
00:23:15.599 --> 00:23:18.720
of viewers can connect this Cinderella man
Russell Krauts going in for the big fight.

292
00:23:18.799 --> 00:23:22.839
What does his coach and trainer do. He strolls into the room and

293
00:23:22.839 --> 00:23:26.680
he starts recounting all these great past
successes. Who was it, by the

294
00:23:26.720 --> 00:23:30.519
way, that beat so and so? Oh, that was me? Right,

295
00:23:30.640 --> 00:23:33.920
that's what you're talking about. That's
what I'm talking about. And if

296
00:23:33.960 --> 00:23:37.039
we give it a moment's thought,
every one of us can come up with

297
00:23:37.079 --> 00:23:42.440
that top ten list. And all
that is required is the will. You

298
00:23:42.559 --> 00:23:48.200
have the capacity. That free will
is built into us as human beings,

299
00:23:48.559 --> 00:23:52.839
and all you need is a little
bit of desire to look for the best

300
00:23:52.880 --> 00:23:57.960
in yourself. We construct that initial
top ten list, and then we take

301
00:23:59.160 --> 00:24:02.839
that same process us, but we
put it into use day by day.

302
00:24:03.759 --> 00:24:08.839
We made gay Yeah, daily deposits
into that mental bank account. At the

303
00:24:08.960 --> 00:24:14.680
end of the day. It can
be as you leave the office, as

304
00:24:14.839 --> 00:24:18.240
before you retire for the evening,
take out a pencil and take out a

305
00:24:18.240 --> 00:24:23.960
notebook and write down where did you
put some quality effort in today? Where

306
00:24:25.000 --> 00:24:30.440
did you resist procrastination? What did
you get done that was maybe a pain

307
00:24:30.519 --> 00:24:32.960
in the rear, but you got
it done because they knew you had to

308
00:24:32.960 --> 00:24:36.279
get it done. You should acknowledge
that you should record that little episode of

309
00:24:36.319 --> 00:24:40.759
effort and then record an episode of
some kind of success. What did you

310
00:24:40.799 --> 00:24:42.880
get right? It doesn't have to
be a big thing, but what did

311
00:24:42.880 --> 00:24:45.920
you get right? What is the
point that you made in the conversation with

312
00:24:47.000 --> 00:24:51.240
your boss or with your teammate.
What is the drill that you performed well

313
00:24:51.240 --> 00:24:53.880
in in your sports team practice?
What little thing did you get right?

314
00:24:55.200 --> 00:25:02.559
Scribble that down and then think about
maybe today, yesterday, the day before.

315
00:25:03.079 --> 00:25:06.319
What does it seem like you're getting
a little bit better with where you

316
00:25:06.359 --> 00:25:11.559
make in progress? So you record
an episode of effort, an episode of

317
00:25:11.599 --> 00:25:17.000
success, an episode of progress.
That's your daily esp Those are the ways

318
00:25:17.039 --> 00:25:19.920
you make daily deposits into your bank
account. And now you are building up

319
00:25:19.920 --> 00:25:26.160
a storehouse of memories that can make
you more certain about yourself in your next

320
00:25:26.200 --> 00:25:30.440
performance moment. Gorgeous, gorgeous.
I want to throw something else up for

321
00:25:30.480 --> 00:25:33.880
our listeners and viewers as well to
build on that in the world of just

322
00:25:33.920 --> 00:25:37.839
the world of corporate work. So
I've worked with several leaders who then do

323
00:25:37.880 --> 00:25:41.759
what they call a brag session.
So they take their successes and they socialize

324
00:25:41.759 --> 00:25:45.680
them with their boss, so their
boss knows the kind of work that they're

325
00:25:45.720 --> 00:25:48.759
doing, what they're proud of,
and then the boss has stuff to be

326
00:25:48.799 --> 00:25:51.920
able to share back up into the
through organization to help develop their careers.

327
00:25:52.359 --> 00:25:56.400
So I love your It's what did
you call that? The ESP Daily Daily

328
00:25:56.720 --> 00:26:00.079
ESP Daily sp listeners and viewers hit
it. Okay, So we covered the

329
00:26:00.119 --> 00:26:03.039
past. We just covered the present. You know, we got to go

330
00:26:03.079 --> 00:26:08.279
next, and that is the future. So I really appreciate that you talk

331
00:26:08.319 --> 00:26:12.000
about the importance of spending fifteen minutes
a day, just fift minutes a day

332
00:26:12.319 --> 00:26:18.680
envisioning your ideal future. Absolutely,
and I got to say, doctor c

333
00:26:19.720 --> 00:26:26.160
your use of the word visioneering,
I love. Okay. We in a

334
00:26:26.200 --> 00:26:30.519
way, we time travel into the
future all the time, but unfortunately a

335
00:26:30.559 --> 00:26:34.480
lot of our time travels take us
to destinations that we really don't want to

336
00:26:34.519 --> 00:26:44.319
go. We have the capability to
envision, to imagine, to create scenes,

337
00:26:44.720 --> 00:26:48.720
still shots, short video clips of
the experiences that we would really like

338
00:26:48.799 --> 00:26:52.960
to have, and I'll tell you, ladies and gents, it's fun to

339
00:26:52.200 --> 00:26:59.720
do that. You can be the
director of a great short movie in which

340
00:26:59.759 --> 00:27:06.160
you are making progress towards a promotion
in which you are gaining skill in a

341
00:27:06.160 --> 00:27:10.960
sport or a physical activity in which
you are making progress in the course of

342
00:27:11.000 --> 00:27:14.440
study. For the law student,
the medical student, the business student,

343
00:27:15.720 --> 00:27:21.480
it's very desirable to actually imagine yourself
doing the things that you need to do

344
00:27:21.599 --> 00:27:26.960
tomorrow and next week, and also
imagine the outcome that you want. And

345
00:27:26.599 --> 00:27:36.480
interestingly enough, your nervous system when
you carefully envision with a lot of detail,

346
00:27:36.680 --> 00:27:41.400
full color, surround sound, the
smells, the tastes, the sense

347
00:27:41.440 --> 00:27:48.000
of movement. When you envision that, your nervous system responds to those pictures

348
00:27:48.599 --> 00:27:55.359
very much the same way the nervous
system responds to actual repetitions of those actions.

349
00:27:55.720 --> 00:27:59.519
In a way, your nervous system
doesn't know the difference between what you

350
00:27:59.599 --> 00:28:04.400
vividly the experience in your imagination and
what you actually experience in the so called

351
00:28:04.599 --> 00:28:10.519
real world. And that is why
athletes especially have made use of this to

352
00:28:10.559 --> 00:28:15.359
get themselves extra repetitions of a particular
technique or skilled that they're trying to build.

353
00:28:15.839 --> 00:28:22.839
And they envision winning that final set
at the Australian Open or the US

354
00:28:22.960 --> 00:28:30.519
Open. They envision that two minute
drive that scores the touchdown in the Super

355
00:28:30.559 --> 00:28:34.039
Bowl. You can bet that every
member on the Los Angeles Rams and the

356
00:28:34.079 --> 00:28:41.319
Cincinnati Bengals preparing for the upcoming Super
Bowl have received a detailed scouting report and

357
00:28:41.480 --> 00:28:45.559
know what they're going to be looking
at, and they are very disciplined about

358
00:28:45.799 --> 00:28:53.160
seeing carefully in their imagination exactly how
they want their execution in certain situations to

359
00:28:53.240 --> 00:28:59.839
be. I found that really really
compelling, Doctor c in your book.

360
00:29:00.119 --> 00:29:03.880
I'd already already do visualizations on a
daily basis, but I wasn't doing them

361
00:29:03.079 --> 00:29:07.519
nearly to the level that you describe
in your book, with all the senses

362
00:29:07.559 --> 00:29:11.960
and really playing it out and just
being in that moment. So I started

363
00:29:11.960 --> 00:29:14.759
doing that. Thank you very much
for that gift. See, well,

364
00:29:14.799 --> 00:29:19.519
let's see what happens for me.
Okay, let's okay, all right now.

365
00:29:19.559 --> 00:29:22.480
The next thing I want to have
before we're going on our last break,

366
00:29:22.480 --> 00:29:26.359
our last break here is you talk
about the importance to constantly protect our

367
00:29:26.440 --> 00:29:29.519
confidence, and you mentioned a few
ways we can do that. Let's share

368
00:29:29.559 --> 00:29:33.359
those with our listener and viewers.
Absolutely, let's face it, ladies and

369
00:29:33.400 --> 00:29:37.839
gentlemen, confidence is fragile. It
doesn't last forever. This mental bank account

370
00:29:37.880 --> 00:29:42.440
of yours is constantly under attack from
the fact that you, as a human

371
00:29:42.480 --> 00:29:48.279
being are imperfect prone to error,
that you are surrounded by other human beings

372
00:29:48.599 --> 00:29:52.920
who are also imperfect and prone to
error. So there are going to be

373
00:29:52.200 --> 00:30:00.440
setbacks, mistakes, simple human imperfection. Those experiences, if you allow them,

374
00:30:00.920 --> 00:30:04.920
can sort of suck away your bank
account like a thief. So we

375
00:30:06.000 --> 00:30:11.240
have to protect them. So I
offer three ways of looking at those inevitable

376
00:30:11.400 --> 00:30:18.279
setbacks and episodes of imperfection so that
you don't get caught in the uh,

377
00:30:18.319 --> 00:30:22.960
oh here I go again, or
oh, my whole day is going down

378
00:30:23.000 --> 00:30:30.480
the drain, or maybe I'm not
good enough for this job or this experience.

379
00:30:30.839 --> 00:30:33.079
Okay, here they go. First, you gotta look at those mistakes

380
00:30:33.079 --> 00:30:37.680
and those setbacks as temporary. Yes
they happened, Yeah they happened, but

381
00:30:37.720 --> 00:30:41.359
they only happen that one time,
or that two times, or those three

382
00:30:41.440 --> 00:30:45.839
times. They're temporary as opposed to
oh, they're going to keep happening over

383
00:30:45.839 --> 00:30:48.359
and over and over again. You
can put them in that time box.

384
00:30:48.599 --> 00:30:53.839
They're temporary. Second point, you
can treat them as limited in terms of

385
00:30:53.960 --> 00:31:00.119
where they occurred. Yeah it happened, but it happened there in that place.

386
00:31:02.160 --> 00:31:07.160
My poor drive happened on that whole
of that course, And the fact

387
00:31:07.200 --> 00:31:11.759
that that drive was poor has nothing
to do with my ability to drive the

388
00:31:11.799 --> 00:31:15.880
ball well on other holes, Nor
does it have anything to do with my

389
00:31:15.960 --> 00:31:19.440
ability to swing my short irons,
my long irons, my chips and my

390
00:31:19.559 --> 00:31:25.759
putts and do all that very well. The mistake is limited in where it

391
00:31:26.039 --> 00:31:30.440
happened. Third, and I think
for a lot of folks this may be

392
00:31:30.559 --> 00:31:37.119
the toughest but most important one of
all. Those mistakes are not representative of

393
00:31:37.160 --> 00:31:40.359
who you are, what you can
do, what kind of person you are.

394
00:31:41.200 --> 00:31:47.000
They are They don't tell the whole
truth. We have a weird tendency

395
00:31:47.079 --> 00:31:52.880
in our world to overidentify with our
mistakes and our setbacks, as opposed to

396
00:31:52.000 --> 00:31:56.519
saying, yeah, it happened,
but that wasn't really me. I have

397
00:31:56.559 --> 00:32:01.519
a different sense of myself. Mistake
doesn't tell the truth. I'm not going

398
00:32:01.559 --> 00:32:06.079
to identify with it. I could
even say, yeah, well that happened,

399
00:32:06.079 --> 00:32:08.359
but boy it's sort of a weird
fluke, and the truth about me

400
00:32:08.920 --> 00:32:14.920
is much different. Those are three
ways of protecting your confidence. Oh doctor's

401
00:32:14.920 --> 00:32:17.799
answer, that's just beautiful. So
so accessible too. Let's take our last

402
00:32:17.839 --> 00:32:21.640
break. I'm your host, doctor
Release Cortes. We've been on the era

403
00:32:21.759 --> 00:32:25.519
doctor need Zinser. He's the author
of The Confident Mind, a battle tested

404
00:32:25.519 --> 00:32:30.559
guide to unshakable performance. We've been
talking a bit about some of his techniques

405
00:32:30.599 --> 00:32:31.960
that he uses with some of the
all of you that he works with.

406
00:32:32.319 --> 00:32:36.000
After the break, we're going to
learn just a few more and figure out

407
00:32:36.079 --> 00:32:38.279
how you can actually use this to
distinguish yourself in the world. Stay with

408
00:32:38.359 --> 00:32:44.400
us, We'll be right back.
Doctor Release Cortez is a management consultant specializing

409
00:32:44.440 --> 00:32:49.839
in meaning and purpose and inspirational speaker
and author. She helps companies visioneer for

410
00:32:49.920 --> 00:32:57.079
greater purpose among stakeholders and develop purpose
inspired leadership and meaning infused cultures that elevate

411
00:32:57.119 --> 00:33:01.480
fulfillment, performance, and commitment with
in the workforce. To learn more or

412
00:33:01.519 --> 00:33:07.279
to invite Elise to speak to your
organization, please visit her at Elisecortes dot

413
00:33:07.319 --> 00:33:17.559
com. Let's talk about how to
get your employees working on purpose. This

414
00:33:17.680 --> 00:33:22.240
is working on purpose with doctor Elise
Cortes. To reach our program today or

415
00:33:22.279 --> 00:33:30.039
open a conversation with Alise, send
an email to a Leise Alse at elisecortes

416
00:33:30.119 --> 00:33:37.200
dot com. Now back to working
on purpose. Interesting with us and welcome

417
00:33:37.200 --> 00:33:38.599
back to working on purpose. One
of the bit of news that I have

418
00:33:38.680 --> 00:33:43.920
to share is a few months ago
that the anthology that I've been curating came

419
00:33:44.279 --> 00:33:46.799
to be released. It's a collection
of twenty five stories for women across the

420
00:33:46.839 --> 00:33:51.440
globe who share their intimate details of
finding their purpose. What they're doing now

421
00:33:51.519 --> 00:33:53.880
is serve from it. It's called
Passionately Striving and Why, an anthology of

422
00:33:53.920 --> 00:33:59.160
women who pursegem mightily to live their
purpose. And now I'm out scouting for

423
00:33:59.319 --> 00:34:02.519
men across the globe who want to
share how they're living from their purpose and

424
00:34:02.920 --> 00:34:06.319
want to show their stories. If
you know someone or you have one,

425
00:34:06.440 --> 00:34:09.639
please contact me at least at least
cortet dot com if you're just joining us.

426
00:34:09.639 --> 00:34:14.920
My guest is doctor Nate Senser.
He's the director of Performance Psychology program

427
00:34:15.000 --> 00:34:17.880
at the United States Military Academy at
West Point. He also has been the

428
00:34:17.920 --> 00:34:23.000
sports psychology mentor for numerous elite athletes, including two time Super Bowl MVP Eli

429
00:34:23.039 --> 00:34:30.079
Manning and the NHL's Philadelphia Flyers,
as well as many Olympians and NCAA champions.

430
00:34:30.639 --> 00:34:32.039
For this last bit, we're going
to talk a bit more about a

431
00:34:32.079 --> 00:34:36.199
few other techniques and tools that you
can use, and also talk about really

432
00:34:36.199 --> 00:34:38.159
how you can use us to distinguish
yourself. So we have to start there,

433
00:34:38.639 --> 00:34:43.000
doctor Senser. I have to read
a passage that you have in your

434
00:34:43.000 --> 00:34:45.679
book towards the end that I think
is so compelling, And now I really

435
00:34:45.719 --> 00:34:49.920
see how how you open the show
fits this beautifully. So here it goes.

436
00:34:51.079 --> 00:34:53.400
You say, the belief above all
else, play to win, and

437
00:34:53.480 --> 00:34:59.840
the other alterative beliefs discussed previously are
indeed different from what your socialization may have,

438
00:35:00.719 --> 00:35:05.639
which, as we said before,
maybe that confidence is arrogant and therefore

439
00:35:05.679 --> 00:35:08.679
to be avoided. But let's remember
that the purpose of socialization is to encourage

440
00:35:08.719 --> 00:35:15.039
conformity and the continued existence of the
prevailing social order. Its purpose is not

441
00:35:15.199 --> 00:35:17.559
to help you discover the full extent
of your talents and abilities. If you're

442
00:35:17.599 --> 00:35:22.119
a little hung up on thinking differently
from the crowd, the very thing that

443
00:35:22.159 --> 00:35:25.639
socialization exists to support, you're likely
to remain in that crowd. You'll be

444
00:35:25.840 --> 00:35:31.400
normal, But is that what you
really want? Thank you for that wonderful

445
00:35:31.480 --> 00:35:37.599
lead in I couldn't I could not
include that in the book. In my

446
00:35:38.320 --> 00:35:45.880
early training in sports psychology, literally
the very first course that I took with

447
00:35:45.000 --> 00:35:50.159
my mentor, doctor Barbara Tella at
the University of Virginia, he opened up

448
00:35:50.199 --> 00:35:54.760
and said, sports psychology is about
resisting socialization sport, you know, the

449
00:35:54.840 --> 00:36:01.760
idea of the psychology of being a
great performer really in identifying all the things

450
00:36:01.800 --> 00:36:06.360
that you might have been told about
how to be a good person, how

451
00:36:06.400 --> 00:36:12.559
to be a right person that may
be counterproductive to the expression of your talent,

452
00:36:12.920 --> 00:36:19.159
to the fulfillment of your potential,
to really finding and delivering on your

453
00:36:19.320 --> 00:36:24.159
purpose in life. Certainly, we
live in a social world and we observe

454
00:36:24.440 --> 00:36:32.079
social norms, but beyond doing so
just at a minimal level to ensure survival

455
00:36:32.159 --> 00:36:40.079
and courtesy. Then a lot of
what we've learned about performance, confidence,

456
00:36:40.519 --> 00:36:46.440
thinking, training actually goes contrary to
what really works in the real world and

457
00:36:46.480 --> 00:36:52.559
what great performers actually do. You
know, you've probably heard a coach,

458
00:36:52.679 --> 00:36:57.440
or maybe you were even told yourself
that the team that makes the fewest mistakes

459
00:36:57.440 --> 00:37:01.880
in the game wins. Okay,
yeah, we've all heard that, and

460
00:37:02.199 --> 00:37:07.159
on the surface, it makes a
lot of sense. Certainly, if you

461
00:37:07.239 --> 00:37:10.840
make a lot of mistakes, you're
likely to lose. But when you think

462
00:37:10.840 --> 00:37:15.480
about that's what that statement actually does. The team that makes the fewest mistakes

463
00:37:15.559 --> 00:37:19.119
is going to win. You're gonna
go out there, and let's face it,

464
00:37:19.159 --> 00:37:22.719
I don't care who you are.
You know, Serena Williams, Tom

465
00:37:22.760 --> 00:37:29.000
Brady, Bill Gates, You're gonna
have a few below average days, and

466
00:37:29.079 --> 00:37:32.199
even if you're Serena Williams, you're
gonna have a few below average games.

467
00:37:34.039 --> 00:37:37.920
So if your belief is that the
person who makes the fewest mistakes wins and

468
00:37:37.960 --> 00:37:44.639
then you have one of those inevitable
mistakes, you have just doomed yourself to

469
00:37:44.679 --> 00:37:52.079
a sense of failure. So how
about embracing the notion let's go all out

470
00:37:52.119 --> 00:38:00.280
to win. It's the team that
plays great between their inevitable at thissidisodes of

471
00:38:00.440 --> 00:38:06.719
mistakes and setbacks, that's the team
that's going to win. It's not the

472
00:38:06.760 --> 00:38:10.239
team that makes the fewest mistakes.
It's the team that plays great between the

473
00:38:10.280 --> 00:38:16.119
inevitable mistakes. It's changing some of
those beliefs that I think are really important

474
00:38:16.880 --> 00:38:22.079
to help our potential actually become expressed
in this world. Oh you know,

475
00:38:22.159 --> 00:38:24.960
that's just gorgeous. For me.
In fact, you sets up so beautifully

476
00:38:24.960 --> 00:38:29.519
because a lot of the work that
I do doctors insert with leaders and organizations

477
00:38:29.599 --> 00:38:32.159
is we have to unpack all those
beliefs that have informed their choices, their

478
00:38:32.159 --> 00:38:37.239
decisions, and how they think of
themselves in order to replace them with more

479
00:38:37.440 --> 00:38:42.079
ones that will actually allow them to
be able to live their best and serve

480
00:38:42.119 --> 00:38:45.840
from their purpose. So the way
that you set that up for that for

481
00:38:45.920 --> 00:38:47.840
us is just gorgeous, so so
so important, and I couldn't help but

482
00:38:49.199 --> 00:38:55.079
read that passage. We could go
on and on, but I refer to

483
00:38:55.119 --> 00:39:02.719
them as the seven deadly sins of
socialization. And then and there's some you

484
00:39:02.760 --> 00:39:08.119
know, seven empowering beliefs, you
know, instead of above all else,

485
00:39:08.199 --> 00:39:13.440
be careful, don't mess up.
It's no play to win, play to

486
00:39:13.480 --> 00:39:17.519
win, play to win, instead
of always be constantly searching for the next

487
00:39:17.559 --> 00:39:22.480
little tiny bit of information. How
about having faith in a couple of things

488
00:39:22.480 --> 00:39:30.440
that you do really really well,
instead of, you know, the idea

489
00:39:30.519 --> 00:39:35.079
that you have to put certain people
up on a pedestal. Well, how

490
00:39:35.119 --> 00:39:40.199
about understanding that every human is vulnerable, every human is fallible, and even

491
00:39:40.239 --> 00:39:45.519
the people that you might have to
compete against to seem bulletproof. Hey,

492
00:39:45.719 --> 00:39:50.000
they're really just like you. They
come from a big town like you or

493
00:39:50.000 --> 00:39:52.360
a small town like you. They
like the game, they like the action,

494
00:39:52.480 --> 00:39:57.119
and they like to win, and
so it's very important to keep them

495
00:39:57.119 --> 00:40:04.760
in their most human, most beata
pull most vulnerable perspective. I'll offer this

496
00:40:04.840 --> 00:40:09.679
somewhat offbeat advice to all your listeners. If you're the least bit intimidated by

497
00:40:09.719 --> 00:40:15.760
a competitor, by an opponent,
or a potential competitor, a potential opponent,

498
00:40:15.159 --> 00:40:20.440
go ahead and use your imagination in
an interesting way. What does that

499
00:40:20.480 --> 00:40:24.679
person look like in the very early
morning when they crawl out of bed and

500
00:40:24.800 --> 00:40:29.960
their eyes are all crusty, and
they sort of wander in the bathroom and

501
00:40:30.039 --> 00:40:35.239
pick up the toothbrush and start brushing
their teeth pee peering into the mirror and

502
00:40:35.320 --> 00:40:38.000
the toothpaste is running down their chin. I don't know anybody who looks really

503
00:40:38.000 --> 00:40:43.320
impressive that way. That's so true. What a great image. Thank you

504
00:40:43.360 --> 00:40:46.000
for that. All right, So, since we're going to give a couple

505
00:40:46.039 --> 00:40:51.440
more techniques and tools here before we
close here, so you talk about playing

506
00:40:51.480 --> 00:40:54.000
a confident game using the pre shot
routine. Let's hear more about that.

507
00:40:54.599 --> 00:41:00.880
Absolutely, the idea before you perform
is to find us andse of comfort,

508
00:41:00.000 --> 00:41:07.039
to find a sense of ease with
yourself. And the routine that I advise

509
00:41:07.079 --> 00:41:10.239
as sort of a template that everybody
can customize and work in their own level

510
00:41:10.840 --> 00:41:15.199
is consists of three things. You
got to bring up a little bit of

511
00:41:15.239 --> 00:41:22.639
your conviction. You've been storing up
a lot of these memories through your daily

512
00:41:22.000 --> 00:41:27.760
esp et cetera, et cetera.
You've been envisioning good things about yourself.

513
00:41:28.119 --> 00:41:35.199
So how about as you are stepping
into that room to take the final exam

514
00:41:35.280 --> 00:41:38.280
in your college course, or you're
stepping on to the court to play that

515
00:41:38.440 --> 00:41:45.400
tennis match, how about you just
taking a second and queuing up some of

516
00:41:45.440 --> 00:41:50.840
those powerful memories and having a phrase
in your back pocket that you've practiced,

517
00:41:51.280 --> 00:41:54.280
like, this is my time.
Here we go, Let's see how great

518
00:41:54.320 --> 00:41:59.239
I can be at this moment.
And then you take a couple of breaths,

519
00:42:00.239 --> 00:42:05.400
and then you put your eyes where
they need to be, on the

520
00:42:05.480 --> 00:42:10.760
ball, on the paper, on
your opponent. You allow yourself to become

521
00:42:10.880 --> 00:42:19.320
sort of fascinated by the most important
thing in the competitive performance arena. For

522
00:42:19.440 --> 00:42:22.519
the surgeon it's the anatomy that he
or she is ceiling right in front of

523
00:42:22.559 --> 00:42:27.320
him. For the tennis player,
it's the ball as it moves. For

524
00:42:27.400 --> 00:42:31.159
the wrestler, it's the opponent's body. For the speaker, it's the look

525
00:42:31.519 --> 00:42:37.519
in the audience, the way they
are connected to him or her. Queue

526
00:42:37.599 --> 00:42:42.880
up your confidence, breathe into your
body, attach your awareness to what matters.

527
00:42:43.199 --> 00:42:47.880
And that's a little process that anybody
can use and customize throughout a performance.

528
00:42:49.880 --> 00:42:52.079
Thank you for that. I always
like to be able to give our

529
00:42:52.119 --> 00:42:54.440
listeners something they can immediately put to
you, and that's one of the many

530
00:42:54.440 --> 00:43:00.039
things that you've shared. But then
there's also the after action review. Yes,

531
00:43:00.159 --> 00:43:04.920
this is something that a lot of
people miss out upon. Ladies and

532
00:43:04.920 --> 00:43:08.760
gentlemen. The game's not over when
the clock runs down or you know,

533
00:43:08.840 --> 00:43:14.760
the final bell rings. The test
is not over when you hand in the

534
00:43:14.840 --> 00:43:19.000
paper or close the program. You
know, for the online test that you've

535
00:43:19.039 --> 00:43:25.360
been taking. The performance only ends
once you've learned everything there is to learn

536
00:43:25.679 --> 00:43:30.559
from it. So looking at your
performance at the end of the day.

537
00:43:30.960 --> 00:43:37.320
For all of us daily work day
nine to five white collar athletes, at

538
00:43:37.360 --> 00:43:42.679
the end of the tennis match at
the end of the football game, you've

539
00:43:42.719 --> 00:43:46.440
got to take some time to look
back upon it and ask yourself a few

540
00:43:46.519 --> 00:43:51.639
questions. Where was I effective?
Where was I ineffective? How is my

541
00:43:51.719 --> 00:43:54.199
state of mind? What things threw
me off my game? How did I

542
00:43:54.199 --> 00:43:59.159
get back on my game? Those
are all the what's what actually happened?

543
00:43:59.360 --> 00:44:04.000
And you've got to be your own
best friend and your own harshest critic at

544
00:44:04.000 --> 00:44:08.400
this point in order to get out
what actually happened. That's the first part

545
00:44:08.400 --> 00:44:12.880
of the AAR. The second part
is to ask yourself the question, well,

546
00:44:12.920 --> 00:44:15.159
okay, so what does all that
mean. What are the lessons that

547
00:44:15.239 --> 00:44:20.679
I can take from my performance?
What does it tell me about my strengths

548
00:44:20.880 --> 00:44:24.440
and my weaknesses. I've got to
take those lessons. They can become very

549
00:44:24.440 --> 00:44:30.199
important. They can become new affirmation
statements for me. They can become new

550
00:44:30.239 --> 00:44:34.880
deposits into my mental bank account.
And then the third part is, Okay,

551
00:44:35.039 --> 00:44:39.280
now that I know what the lessons
are from what actually happened, what

552
00:44:39.360 --> 00:44:43.000
am I going to do with it? What am I going to train?

553
00:44:43.480 --> 00:44:45.880
What am I going to practice?
What am I going to get a little

554
00:44:45.920 --> 00:44:51.199
bit better in anticipation of my next
performance? Opportunity. So in this way

555
00:44:51.360 --> 00:44:55.400
we extract all the possible value from
each day as we go forward in life,

556
00:44:55.599 --> 00:45:00.280
from each performance as we go forward, and in so doing we get

557
00:45:00.320 --> 00:45:07.119
to find the things that can build
our certainty in a constant, steady upward

558
00:45:07.639 --> 00:45:13.599
trajectory. Fantastic way to get to
give us a tool here to finish on

559
00:45:13.679 --> 00:45:15.280
here, doctor Senser. So I
have just two more questions. We were

560
00:45:15.320 --> 00:45:19.440
almost out of time, But I've
been a meeting of work researcher for a

561
00:45:19.440 --> 00:45:22.639
good twenty plus years, and so
I'm always interested understanding. You opened it

562
00:45:22.679 --> 00:45:25.320
already in the show somewhat, but
now we've heard more about you. What

563
00:45:25.360 --> 00:45:28.480
are you? What do you find
meaningful in your work? What are you

564
00:45:28.480 --> 00:45:30.559
most proud of in the work that
you've gotten to do. I am most

565
00:45:30.639 --> 00:45:37.199
proud of the moments when a student, be it a West Point cadet,

566
00:45:37.719 --> 00:45:44.360
be it a professional athlete, be
it a fourteen year old kid who has

567
00:45:44.400 --> 00:45:47.719
an inkling about how great she'd like
to be in the game of golf,

568
00:45:49.559 --> 00:45:54.800
when they suddenly shift their understanding and
say, oh, that's pretty bad.

569
00:45:54.920 --> 00:45:59.079
That's good stuff, Doc. I
never thought about it that way. It's

570
00:45:59.159 --> 00:46:06.599
just seeing those little moments of illumination. That is where I get my meaning.

571
00:46:06.920 --> 00:46:13.639
My purpose is to create those moments
of illumination for the people I'm fortunate

572
00:46:13.719 --> 00:46:19.159
enough to work with. Gorgeous.
That sounds fantastic, all right, so

573
00:46:19.440 --> 00:46:22.039
we've gone through the whole show already. It's crazy aw fastic goes. You

574
00:46:22.079 --> 00:46:25.039
know that this show is listened to
and watched by people all over the world,

575
00:46:25.039 --> 00:46:28.480
and we're all about trying to create
environment where people actually want to come

576
00:46:28.519 --> 00:46:30.679
to work to their best. We
create inspiration leaders who bring them to their

577
00:46:30.679 --> 00:46:34.039
best, and we do business and
better in the world. What would you

578
00:46:34.119 --> 00:46:38.320
like to leave your listeners with.
I'd like your listeners to remember that they

579
00:46:38.360 --> 00:46:44.320
have a choice about how they are
going to think about themselves and their lives.

580
00:46:45.199 --> 00:46:50.000
Nothing is written in stone, nothing
is preordained. You have a choice,

581
00:46:50.760 --> 00:46:57.760
and it's your responsibility to yourself to
make a constructive, useful choice.

582
00:46:57.960 --> 00:47:01.039
And if you're part of a team, part of an organization, it's your

583
00:47:01.079 --> 00:47:06.880
responsibility to that team, to that
organization to make those kinds of choices.

584
00:47:07.599 --> 00:47:13.039
You have that capability of choosing built
into you, take advantage of that,

585
00:47:13.760 --> 00:47:17.119
use it. And I will finish
with the quote that I actually start the

586
00:47:17.119 --> 00:47:22.960
book with A famous philosopher once said
that the victorious warriors are the ones who

587
00:47:23.000 --> 00:47:28.400
win first and then go to battle. The losing warriors are those who go

588
00:47:28.440 --> 00:47:31.000
into battle and then hope to win. Ladies and gentlemen, what kind of

589
00:47:31.039 --> 00:47:35.119
warrior do you want to be?
Thank you so much for this time,

590
00:47:35.639 --> 00:47:38.639
doctor Cortetiz. It's been a pleasure. I'm really grateful that you crossed my

591
00:47:38.679 --> 00:47:42.840
path, Doctor's Ensor. I really
I loved your book. I devour my

592
00:47:42.880 --> 00:47:45.639
books cover to cover, and you
taught me so very much and I wanted

593
00:47:45.679 --> 00:47:47.079
to pass it on to listeners and
viewers across the world to help them be

594
00:47:47.079 --> 00:47:51.239
able to realize their best and also
live from their purpose. So thank you

595
00:47:51.320 --> 00:47:53.760
very much for being with me.
Thank you indeed, best wishes to all

596
00:47:53.800 --> 00:47:59.360
your listeners for a wonderful twenty twenty
two. Indeed, indeed, if you

597
00:47:59.360 --> 00:48:01.119
want to learn more about doctor Nate
Senser, his book or the work he

598
00:48:01.159 --> 00:48:05.760
does, just start by going to
natesincer dot com. Let me spell that

599
00:48:05.840 --> 00:48:10.480
for you. Nat e Zi n
s s e r dot com, natesinsert

600
00:48:10.519 --> 00:48:14.119
dot com. Last week, if
you missed the live show, you can

601
00:48:14.159 --> 00:48:16.880
always catch it recorded podcast. We
were on there, doctor Alisha Hare.

602
00:48:16.960 --> 00:48:21.639
She's the founder of Turnasaul and the
author of a beautiful collection of books called

603
00:48:21.719 --> 00:48:24.800
The Unfolding Path. We Live and
Lead in Our Times. Next week,

604
00:48:24.800 --> 00:48:28.800
we'll be on the air with Lori
Van talking about the real problem of burnout

605
00:48:28.800 --> 00:48:31.280
in the workplace and how many employees
in this period of the Great Resignation are

606
00:48:31.280 --> 00:48:35.800
looking for companies to work for who
will honor their well being. See you

607
00:48:35.880 --> 00:48:37.760
there. Remember that work is at
least or third of our lives, So

608
00:48:37.880 --> 00:48:44.039
let's work on purpose. We hope
you've enjoyed this week's program. Be sure

609
00:48:44.039 --> 00:48:47.360
to tune in to Working on Purpose
featuring your host, doctor Alise Cortes,

610
00:48:47.679 --> 00:48:52.760
each week on the Voice America Empowerment
Channel. Together, we'll create a world

611
00:48:52.840 --> 00:49:00.320
where business operates conscientiously, leadership inspires
impassioned performance, and employees are fulfilled in

612
00:49:00.400 --> 00:49:06.199
work that provides the meaning and purpose
they crave. See you there, Let's

613
00:49:06.400 --> 00:49:07.360
work on Purpose.