The Innovation Ultimatum that is Reshaping Business
Business will experience more change in the next 10 years than it has in the last 40. Every business will become a technology company, and every business will become a data company. Investments in information technology will be a strategic imperative...
Business will experience more change in the next 10 years than it has in the last 40. Every business will become a technology company, and every business will become a data company. Investments in information technology will be a strategic imperative for every organization. The gap between companies that invest, and those that lag, will widen dramatically in the 2020s. Artificial intelligence, the internet of things, automated machines, blockchain, augmented reality, and 5G networks hold infinite promise to grow business and elevate humans alongside technology. In a time of great possibility, those organizations with the strongest sense of purpose and the greatest will to drive change will prevail and make the biggest difference in the world.
1
00:00:05.000 --> 00:00:09.240
What's working on purpose anyway? Each
week we ponder the answer to this question.
2
00:00:09.759 --> 00:00:14.480
People ache for meaning and purpose at
work, to contribute their talents passionately
3
00:00:14.759 --> 00:00:19.280
and know their lives really matter.
They crave being part of an organization that
4
00:00:19.399 --> 00:00:24.519
inspires them and helps them grow into
realizing their highest potential. Business can be
5
00:00:24.679 --> 00:00:29.239
such a force for good in the
world, elevating humanity. In our program,
6
00:00:29.320 --> 00:00:33.320
we provide guidance and inspiration to help
usher in this world we all want
7
00:00:34.000 --> 00:00:40.920
working on purpose. Now Here is
your host, doctor Elise Cortez. Welcome
8
00:00:40.920 --> 00:00:43.479
back to the Working and Purpose Program. Thanks for tuning in again this week.
9
00:00:43.479 --> 00:00:46.039
Great to have you back. My
name is doctor Elis Cortez. I'm
10
00:00:46.079 --> 00:00:48.600
here in Dallas, Texas, which
is home base for me. If you've
11
00:00:48.640 --> 00:00:51.439
been tuning in for a while,
you know this program is a thought leadership
12
00:00:51.479 --> 00:00:55.759
series that enlightens and inspires listeners with
insights from distinguished business leaders and subject matter
13
00:00:55.840 --> 00:00:59.560
experts. Our conversations are designed to
elevate your thinking and entice you to take
14
00:00:59.560 --> 00:01:03.079
a just an inspirational approach towards leadership
and business. Before we talk about our
15
00:01:03.079 --> 00:01:07.519
guest today, let me share two
announcements with you. First, We've launched
16
00:01:07.560 --> 00:01:11.959
Gusto now, which is an online
e learning platform. It features leadership development
17
00:01:11.959 --> 00:01:14.920
and professional development courses and we do
it in English, Spanish and Portuguese.
18
00:01:15.120 --> 00:01:19.799
You can learn more at gusto dashnow
dot com. Secondly, my book is
19
00:01:19.840 --> 00:01:22.959
out here. It is my here. It's called Purpose Ignited, How Inspiring
20
00:01:23.040 --> 00:01:26.200
Leaders on Least Passion and Elevate Cause. It comes out on November seventeenth,
21
00:01:26.519 --> 00:01:30.640
is available now on Amazon. I
am going to do a book launch on
22
00:01:30.680 --> 00:01:34.239
Monday, November sixteenth, from twelve
to two Central time. You can register
23
00:01:34.319 --> 00:01:38.319
for that free event at gusto dashnow
dot com and going into the events tab
24
00:01:38.319 --> 00:01:42.760
and finding it there. I'm going
to be interacting and sharing a bit from
25
00:01:42.799 --> 00:01:46.280
where the book came from, some
key concepts, take Q and A and
26
00:01:46.319 --> 00:01:49.400
give away some prizes. So I
hope we'll see you there all right now.
27
00:01:49.400 --> 00:01:52.159
On this week's program with US Today
is Steve Brown, who is a
28
00:01:52.200 --> 00:01:55.959
futurist, author and consultant with thirty
years of experience in high tech. He's
29
00:01:56.000 --> 00:02:00.599
the former Futurist in chief Evangelists at
Intel Corporation, and he's consulting practice today
30
00:02:00.640 --> 00:02:04.560
helps companies prepare for the future.
Become more resilient and drive innovation into their
31
00:02:04.599 --> 00:02:08.520
business. He's the author of The
Innovation Ultimatum, How six strategic technologies will
32
00:02:08.520 --> 00:02:13.360
reshape every business in the twenty twenties. It's a how to guide on digital
33
00:02:13.360 --> 00:02:16.080
transformation, which is a focus of
our conversation today. You joined today from
34
00:02:16.080 --> 00:02:20.280
Portland, Oregon, which is my
old storming grounds. Steve, Welcome to
35
00:02:20.319 --> 00:02:23.039
working on purpose at least, it's
a great pleasure to be here. You
36
00:02:23.080 --> 00:02:25.360
know, before we get into this, I'm going to tell you a big,
37
00:02:25.400 --> 00:02:30.560
fat thank you for writing this book. I found this so compelling,
38
00:02:30.759 --> 00:02:36.000
so fascinating, and it gave me
such access to technology in a way that
39
00:02:36.039 --> 00:02:39.039
opened my eyes to possibilities and was
incredibly rivetting. So I want to thank
40
00:02:39.039 --> 00:02:42.840
you very much for writing this book. It's incredible. Oh. I appreciate
41
00:02:42.879 --> 00:02:45.439
that very much because I pulled my
heart and soul into it. And I'm
42
00:02:45.439 --> 00:02:49.319
actually glad that we found each other
because as I was researching you and finding
43
00:02:49.360 --> 00:02:52.719
out about your show, I realized
we care about a lot of the same
44
00:02:52.719 --> 00:02:55.479
stuff. So I'm glad that the
book resonates have I hope that your listeners
45
00:02:55.639 --> 00:02:59.520
and viewers are going to enjoy it
too, I think they will. And
46
00:02:59.599 --> 00:03:00.479
just for those of you who are
watching, let me show it too really
47
00:03:00.520 --> 00:03:05.080
quick. So it's easy to find
on Amazon, The Innovation Ultimatum. Great
48
00:03:05.080 --> 00:03:07.639
book, all two hundred and eighty
pages of it, Thank you very much.
49
00:03:07.919 --> 00:03:10.080
And yes, your heart and soul
is in there, so so to
50
00:03:10.159 --> 00:03:14.560
orient our leaders are readers who haven't
actually gotten hold of it just yet.
51
00:03:14.599 --> 00:03:15.800
And because we're going to talk through
this, if you could, in your
52
00:03:15.879 --> 00:03:21.280
words, talk about those six technologies
that you describe. Sure, So,
53
00:03:21.599 --> 00:03:24.599
as I was spending time I'm a
speaker for a living a consult with big
54
00:03:24.599 --> 00:03:29.639
companies, it became clear to me
that there were there's some new technologies that
55
00:03:29.639 --> 00:03:34.560
are around that business leaders, people
in business in generals didn't know what they
56
00:03:34.599 --> 00:03:38.000
were capable of doing, what kind
of problems they could solve. And those
57
00:03:38.000 --> 00:03:44.840
technologies are artistical intelligence, augmented reality, blockchain technology, sensors, and the
58
00:03:44.840 --> 00:03:49.360
Internet of things, all Thomas machines, which is smart robots, cobots,
59
00:03:49.400 --> 00:03:53.159
which are collaborative robots, self driving
cars and trucks, passenger drones and so
60
00:03:53.319 --> 00:03:58.280
on. And then finally five G
and satellite networks which connects all of those
61
00:03:58.319 --> 00:04:01.719
things together. So we're going to
talk through most of those things, if
62
00:04:01.719 --> 00:04:05.240
not all of those. I tried
to create a conversation around each one of
63
00:04:05.240 --> 00:04:09.800
those because they're also important. And
so as you know, I am thrown
64
00:04:09.919 --> 00:04:14.360
to read every word when I have
an author on because you're also teaching me.
65
00:04:14.400 --> 00:04:18.480
And that's that's how we actually I
actually developed my own thinking really quickly.
66
00:04:18.600 --> 00:04:21.279
Just got a question that just flashed
How would you define a futurist.
67
00:04:21.360 --> 00:04:26.360
Let's grab that real quick. Yeah
it's a fair question. Yeah, I
68
00:04:26.360 --> 00:04:30.920
don't sit in the darkened room and
smoke piote and think thinkfod Okay. So
69
00:04:30.199 --> 00:04:35.560
it is a discipline where you look
at the confluence of trends, technology trends,
70
00:04:35.959 --> 00:04:40.120
business trends, new business models,
new ways of doing business, but
71
00:04:40.199 --> 00:04:43.399
most importantly, people trends. What's
people want, what are their aspirations,
72
00:04:43.480 --> 00:04:46.759
what are their relationships, how do
they like to communicate? And you see
73
00:04:46.759 --> 00:04:49.920
how those come together over time,
and you're modeling what will be possible in
74
00:04:49.959 --> 00:04:54.120
a certain time frame, and from
that you build an innovation plan to make
75
00:04:54.160 --> 00:04:57.839
that happen. Brilliant, lovely great
question, listener, Thank you very much
76
00:04:57.839 --> 00:05:00.879
for that. Okay, let's get
into it. As you saw in what
77
00:05:00.000 --> 00:05:03.319
I lobbed over to you. I
prepare for these kinds of conversations. So
78
00:05:03.399 --> 00:05:06.480
I'm gonna read reading through some of
the things that you have in your book
79
00:05:06.480 --> 00:05:10.480
and then ask you to comment on
them because they're so crisp. So regarding
80
00:05:10.560 --> 00:05:15.160
artificial intelligence, I absolutely loved the
depiction of you of what you wrote about
81
00:05:15.199 --> 00:05:19.519
the Alpha go playing eighteen time world
champion leagues Sadol and beating him four to
82
00:05:19.600 --> 00:05:26.120
one, and so and then this
artificial intelligent fan technology and reinforcement learning deployed
83
00:05:26.199 --> 00:05:30.720
several new strategies that went against hundreds
of years of human wisdom among expert players,
84
00:05:30.079 --> 00:05:33.920
so that this was so cool.
By observing Alpha Goes approach, human
85
00:05:33.959 --> 00:05:39.439
players have improved their play. So
the lesson here. Rather than consider AI
86
00:05:39.519 --> 00:05:42.639
a threat to our unique community and
our value within the workplace, we can
87
00:05:42.720 --> 00:05:46.319
instead think of AI as a sophisticated
partner, one that boosts our skills and
88
00:05:46.319 --> 00:05:51.480
that ultimately elevates our humanity. Say
more about that. Yeah, I think
89
00:05:51.480 --> 00:05:57.720
we're always because of what we're reading
the papers and maybe reading science fiction or
90
00:05:57.720 --> 00:06:01.040
watching great movies like termin Nature or
The Matrix, we are sort of preprogrammed
91
00:06:01.160 --> 00:06:05.120
to be afraid of artificial intelligence and
to think that it's out there to get
92
00:06:05.240 --> 00:06:11.040
us somehow, either to replace us, which will happen in some cases.
93
00:06:11.120 --> 00:06:15.040
There were some jobs that will be
automated, but they're mostly low level tasks
94
00:06:15.079 --> 00:06:18.759
that humans don't really want to do
anyway. And I think the real magic
95
00:06:18.800 --> 00:06:25.399
of AI is in augmentation, which
is working in partnership with humans to help
96
00:06:25.480 --> 00:06:29.480
us do better, to help us
make work more meaningful, to give us
97
00:06:29.480 --> 00:06:32.800
superpowers, to help us really engage
differently in the workforce. And that example
98
00:06:32.920 --> 00:06:39.079
of the AI playing Go in a
new way, a very complex game,
99
00:06:39.839 --> 00:06:46.360
ancient Chinese game. What it enabled
the players to see as completely new strategies
100
00:06:46.920 --> 00:06:50.480
that they've never seen before. And
so AI, it's important to understand AI
101
00:06:50.600 --> 00:06:56.519
is a tool that helps us solve
problems we don't know how to solve ourselves,
102
00:06:56.920 --> 00:07:00.600
and that gives us new ways of
thinking about the world. That's a
103
00:07:00.639 --> 00:07:03.959
powerful concept people miss with AI.
And what it leads me to think is
104
00:07:04.000 --> 00:07:09.879
what's the big question we should ask
ourselves? Which is this what can we
105
00:07:10.040 --> 00:07:14.879
learn from AI? Is rather than
what can AIS learn from us? Brilliant?
106
00:07:15.000 --> 00:07:17.000
So brilliant to love that well,
speaking of that, one of the
107
00:07:17.000 --> 00:07:20.600
things I found extremely compelling. And
this is also in part because I started
108
00:07:20.639 --> 00:07:25.439
my career in human capital twenty years
ago in recruiting. But you talk about
109
00:07:25.439 --> 00:07:30.560
how Amazon built an experimental AI to
surface Candida's worthy of interviewing, but discovered
110
00:07:30.600 --> 00:07:34.199
it was biased against women, and
so that reflected historical bias and the hiring
111
00:07:34.279 --> 00:07:36.680
process. And so what you said, which I thought was so brilliant,
112
00:07:36.759 --> 00:07:42.720
as you said, artificial intelligence can
hold up a mirror to our own humanity.
113
00:07:42.839 --> 00:07:46.600
So if we think about then we
go on to talk about holding our
114
00:07:46.639 --> 00:07:50.560
standards well against it, So say
more about how we can better use AI
115
00:07:50.600 --> 00:07:55.439
and to be able to understand ourselves
and our bodies. I think that that's
116
00:07:55.439 --> 00:07:59.480
a great example of how we can
learn from AI. Again, because that
117
00:07:59.600 --> 00:08:05.839
AI that was looking through these resumes
and picking which ones Amazon's an interview and
118
00:08:05.879 --> 00:08:09.279
which ones they should pass on turned
out to be very quickly biased against women.
119
00:08:09.560 --> 00:08:13.199
And now why did the aid that
was malevolent? Was it a naughty
120
00:08:13.240 --> 00:08:20.800
AI? No, the AI learned
from looking at historical hiring patterns at Amazon,
121
00:08:20.040 --> 00:08:24.120
so it held up a mirror to
Amazon, and the HR department looked
122
00:08:24.160 --> 00:08:28.160
at and realized, oh wow,
what this says is our historical hiring practices
123
00:08:28.240 --> 00:08:33.200
have been biased against women, so
AIS are neither good nor bad. AIS
124
00:08:33.200 --> 00:08:39.399
are trained based on historical data.
They learned from that data we provide them,
125
00:08:39.559 --> 00:08:43.399
and so their behaviors reflect the world
they were trained in, and that
126
00:08:43.440 --> 00:08:48.399
means they reflect our behavior. So
the same way that our children, we
127
00:08:48.519 --> 00:08:52.799
hope that they will be better than
us, and we must have high ambitions
128
00:08:52.840 --> 00:08:58.159
for them. So we have to
have high ambitions for AIS to want them
129
00:08:58.200 --> 00:09:03.080
to be better than less biased,
fairer, kinder and someone. I think
130
00:09:03.080 --> 00:09:05.720
we can do that. It needs
to be very mindful of how we train
131
00:09:05.799 --> 00:09:09.600
our aism. I think an answer
is very nice. We had some commentary
132
00:09:09.720 --> 00:09:13.039
here in the chat room about is
it safe to let ai AI into our
133
00:09:13.080 --> 00:09:16.559
world and which when I hear you
saying as well, it's up to us.
134
00:09:16.600 --> 00:09:20.879
We're the ones that teach it,
were we feed it, so let's
135
00:09:20.879 --> 00:09:26.080
be careful what we actually feed That
quote beast Ai. Yeah. And the
136
00:09:26.480 --> 00:09:31.480
more you get to know about AI, the more you realize how limited it
137
00:09:31.519 --> 00:09:35.840
is in some ways. And certainly
as I researched it over the last ten
138
00:09:35.919 --> 00:09:39.720
years, I've become less fearful of
it. I think it's natural because we've
139
00:09:39.879 --> 00:09:43.799
had number done on us by Hollywood. But it is a very powerful technology,
140
00:09:43.840 --> 00:09:48.879
and so the question shouldn't be do
I fear this? It is how
141
00:09:48.879 --> 00:09:52.679
do we train ais to do the
right thing for us? Because it is
142
00:09:52.720 --> 00:09:56.200
incredibly powerful. There's a good chance
that one of your listeners right now will
143
00:09:56.240 --> 00:10:01.559
have their life saved in the future
by a drug that we codeveloped with help
144
00:10:01.799 --> 00:10:05.960
from an aim that's so enticing.
Okay, so let's move on then here,
145
00:10:07.039 --> 00:10:09.200
let'st's talk about let's talk about autonomous
machines. You've got a whole chapter
146
00:10:09.399 --> 00:10:13.279
related to that, and I was
really intrigued about your talk about John Deer's
147
00:10:13.360 --> 00:10:16.399
view of how humans and machines should
work together in the field, which is
148
00:10:16.440 --> 00:10:20.759
so awesome for me having grown upon
a farm by the way, and you
149
00:10:20.240 --> 00:10:24.120
talk about how this company aims to
build equipment that pays as much attention to
150
00:10:24.159 --> 00:10:28.519
the farmer as the farmer has to
pay attention to the equipment, and you
151
00:10:28.559 --> 00:10:31.600
talk about that human machine symbiosis,
and I got the image as I was
152
00:10:31.679 --> 00:10:37.759
reading that step of the tractor literally
lovingly watching the farmer and sort of holding
153
00:10:37.840 --> 00:10:41.240
him as he's stewarding the machine.
That's what I got when you wrote that.
154
00:10:43.960 --> 00:10:46.639
Yeah, I think it goes further
than that. The symbiosis is not
155
00:10:46.759 --> 00:10:54.200
just the tractor looking after the farmer. It is respecting the farmer as this
156
00:10:54.399 --> 00:10:58.519
incredible source of wisdom and experience and
not trying to automate that away, but
157
00:10:58.639 --> 00:11:03.919
taking for the advantage of that.
So you're creating this great symbiosis of a
158
00:11:03.000 --> 00:11:09.159
human machine working together. I spoke
to the head of strategy of embedded Solutions
159
00:11:09.159 --> 00:11:13.360
at John Dee and he was very
generous with his time and his ideas,
160
00:11:13.840 --> 00:11:18.080
and what he told me was they
see the human machine connection as central to
161
00:11:18.200 --> 00:11:24.159
success in the fields in the future. And if you think historically it was
162
00:11:24.440 --> 00:11:28.559
success on the farm was about relationship
between the farmer, their dog and their
163
00:11:28.559 --> 00:11:33.919
horse, or before that, you
know, maybe cattle. Now it's a
164
00:11:33.960 --> 00:11:39.480
symbiotic relationship between smart, intelligent equipment
and the farmer. And it's what you're
165
00:11:39.480 --> 00:11:43.519
doing is you're leveraging the farmer's experience, their incredible senses. You know,
166
00:11:43.559 --> 00:11:48.879
they can tell just whether vibration in
the cab, in the tractor, if
167
00:11:48.879 --> 00:11:50.840
there's something not quite right with the
way that the machine is working on the
168
00:11:50.879 --> 00:11:54.200
back. So you're not trying to
replace that, You're trying to take advantage
169
00:11:54.200 --> 00:11:58.440
of that. And John Deer is
really aiming to build machines that become a
170
00:11:58.480 --> 00:12:03.919
trusted partner of the farmer's, not
subordinate to them. They become like a
171
00:12:03.919 --> 00:12:07.519
friend, like a partner in the
fields, and that allows the farmer to
172
00:12:07.600 --> 00:12:11.679
focus on much higher level issues like
how to get the most out of the
173
00:12:11.720 --> 00:12:16.039
land, how to be a good
steward of the land. Listeners and viewers,
174
00:12:16.080 --> 00:12:18.840
I hope that you find that as
compelling and encouraging as I did when
175
00:12:18.840 --> 00:12:20.240
I read the book. I just
think there's so much promise in this and
176
00:12:20.279 --> 00:12:24.519
I think for probably a lot of
you, you probably have in some ways
177
00:12:24.559 --> 00:12:28.840
at least seen technology as something to
fear, which is what's happening here in
178
00:12:28.879 --> 00:12:31.879
the chat room. So I hope
that this conversation is really elevating your ideas
179
00:12:31.919 --> 00:12:35.840
about the potential of how you can
really leverage these technologies, as Steve has
180
00:12:35.840 --> 00:12:39.559
written about exciting. So that brings
me to the next thing I really wanted
181
00:12:39.559 --> 00:12:43.759
to talk about, which I've been
saying for quite some time now, that
182
00:12:43.840 --> 00:12:46.200
you also write in your book,
you say, rather than using automation to
183
00:12:46.279 --> 00:12:50.679
replace human jobs, the goal of
semi automation is to build human machine partnerships
184
00:12:50.679 --> 00:12:56.000
and elevate the world the work of
humans. And so of course there's always
185
00:12:56.039 --> 00:12:58.240
going to be need to retool our
skills, etc. But I've I've always
186
00:12:58.279 --> 00:13:03.159
seen a for the last at least
ten years, that technology allows us to
187
00:13:03.240 --> 00:13:09.120
kick ourselves upstairs. Yeah. I
think that's very much true, and to
188
00:13:09.480 --> 00:13:15.320
not have to do the stuff that's
repetitive, boring or not very rewarding to
189
00:13:15.360 --> 00:13:18.639
grow, you know. And so
the advice I've given the book is that
190
00:13:18.679 --> 00:13:24.360
every business look at all their business
processes, split those processes into individual tasks,
191
00:13:24.639 --> 00:13:28.799
and then assign out each tasks to
either a human, a robot,
192
00:13:28.879 --> 00:13:33.200
or an AI, depending on which
is best suited to that particular task.
193
00:13:33.480 --> 00:13:37.279
You use robots where you need strength
and stamina, or to work in a
194
00:13:37.399 --> 00:13:41.919
dangerous environment. You use ais when
you need to find insights or complex patterns
195
00:13:43.000 --> 00:13:46.679
in vast troves of data, or
you need to rive bias for example.
196
00:13:46.600 --> 00:13:52.559
What that allows a humans to focus
on is that the things that machines aren't
197
00:13:52.559 --> 00:13:56.679
good at, and that tells us
what we need to do when we're reskilling
198
00:13:56.759 --> 00:14:00.759
or upskilling to make sure that we
remain relevant in the workplace of the future.
199
00:14:01.360 --> 00:14:05.440
It comes to really simple fact,
doubling down on our humanity and building
200
00:14:05.480 --> 00:14:09.519
the skills that machines don't have and
in many cases will never have. So
201
00:14:09.639 --> 00:14:16.399
that's creativity, communications, critical thinking, empathy, the ability to inspire others
202
00:14:16.440 --> 00:14:24.399
to use your imagination, planning skills, entrepreneurial skills, being adaptable, understanding
203
00:14:24.639 --> 00:14:28.440
all the weirdness of humanity that we
call culture, and all those sorts of
204
00:14:28.440 --> 00:14:31.840
things. So those are the kind
of things that we should cling onto because
205
00:14:31.879 --> 00:14:35.279
they differentiate us from machines. And
it turns out those are all the fun
206
00:14:35.279 --> 00:14:39.080
things to do. Anyway, I
completely agree here here Steven again, very
207
00:14:39.159 --> 00:14:43.320
encouraging words. All right, So
next, I want to talk about something
208
00:14:43.399 --> 00:14:46.159
that I knew nothing about relative to
blockchain. I knew nothing about that technology.
209
00:14:46.240 --> 00:14:50.320
But your view that you've talked about
in the book is your view of
210
00:14:50.320 --> 00:14:54.159
how the east Umail link computer language
is akin to blockchain, which I now
211
00:14:54.240 --> 00:14:58.240
understand thanks to you, is a
distributed ledger technology and it's that religion.
212
00:14:58.240 --> 00:15:03.679
It's it's unleashing in cascading effects.
And so you say blockchain is to trust
213
00:15:03.720 --> 00:15:09.600
and transactions as htmail is to information
and the web say more about that.
214
00:15:09.600 --> 00:15:13.919
That is just fascinating a compelling to
me. Yeah, So I mean both
215
00:15:13.080 --> 00:15:18.720
for many listeners viewers today, HTML
they may have heard of if they're involved
216
00:15:18.720 --> 00:15:22.159
in web design. Blockchain they may
not well have heard of at all.
217
00:15:22.679 --> 00:15:26.080
But I compare the two technology because
they're both these kind of boring but essential
218
00:15:26.799 --> 00:15:33.360
plumbing that makes magical things possible online. So HGML is the technology that allows
219
00:15:33.399 --> 00:15:37.919
us to organize information on web pages
and define the functionality of all the amazing
220
00:15:37.919 --> 00:15:43.519
websites that we now take for granted. Blockchain is the technology magic that brings
221
00:15:43.559 --> 00:15:48.600
trust to the web. It's a
way of storing information that we call it
222
00:15:48.639 --> 00:15:52.559
immutably, which means you can't ever
edit it. So it's a foundational capability
223
00:15:54.200 --> 00:15:58.200
needed when you handle transactions of any
kind to store information. Say yep,
224
00:15:58.320 --> 00:16:00.960
okay, you want to buy one
hundred shares, They're going to give me
225
00:16:02.080 --> 00:16:04.120
so much money for it. Okay, let's put that transaction down and we
226
00:16:04.159 --> 00:16:08.600
can't change that information. So the
reason they compared the two is that the
227
00:16:08.639 --> 00:16:15.080
same way that HTML evolved over the
years, early web pages were just clickable
228
00:16:15.240 --> 00:16:18.799
catalogs of information. Online magazines,
I think of the early days of Yahoo.
229
00:16:18.720 --> 00:16:23.879
Today's websites can handle video, animation, interactivity, and so much more.
230
00:16:25.600 --> 00:16:29.519
Blockchain is evolving in the same way
to handle ever more sophisticated things,
231
00:16:29.879 --> 00:16:34.000
and it's being used for way more
than just handling trusted transactions. So for
232
00:16:34.039 --> 00:16:37.200
those people who are listening, who
are who have maybe looked at blockchain technology
233
00:16:37.279 --> 00:16:41.720
and rejected it a few years ago, take another look, because it's changed
234
00:16:41.759 --> 00:16:44.960
a lot and it's going to solve
a lot of business problems going forward.
235
00:16:45.759 --> 00:16:48.799
So helpful, Steve, again,
thank you for making this so these concepts
236
00:16:48.799 --> 00:16:52.360
that have been actually very large and
scary for me much more accessible. So
237
00:16:52.399 --> 00:16:56.600
thank you for that. With that, let's grab our first break. I'm
238
00:16:56.600 --> 00:16:59.399
your host actor Eli's Quartais. We've
only are with Steve Brown, who is
239
00:16:59.440 --> 00:17:02.799
a futurist author and consult them thirty
years of experience in high tech. He
240
00:17:02.919 --> 00:17:07.359
is the author of The Innovation Ultimatum, How six strategic technologies will reshape every
241
00:17:07.400 --> 00:17:10.880
business in the twenty twenties. It's
a how to guide and digital transformation.
242
00:17:11.200 --> 00:17:12.799
You join it today from Portland,
Oregon. We've been talking about about some
243
00:17:12.839 --> 00:17:15.160
of the cousts in this book.
We're going to keep going afterwards, to
244
00:17:15.200 --> 00:17:19.119
stay with us, will be right
back. Doctor Release Cortez is a management
245
00:17:19.160 --> 00:17:26.440
consultant specializing in meaning and purpose and
inspirational speaker and author. She helps companies
246
00:17:26.559 --> 00:17:33.720
visioneer for greater purpose among stakeholders and
develop purpose inspired leadership and meaning infused cultures
247
00:17:33.759 --> 00:17:38.559
that elevate fulfillment, performance, and
commitment within the workforce. To learn more
248
00:17:38.799 --> 00:17:42.480
or to invite a Lease to speak
to your organization, please visit her at
249
00:17:42.480 --> 00:17:47.880
a Lease Cortez dot com. Let's
talk about how to get your employees working
250
00:17:47.960 --> 00:17:59.400
on purpose. This is working on
purpose with Doctor Release Cortez. To reach
251
00:17:59.440 --> 00:18:03.480
our program today or open a conversation
with a Lease, send an email to
252
00:18:03.640 --> 00:18:11.079
Alise ali Se at Elise Cortez dot
com. Now back to working on purpose.
253
00:18:17.519 --> 00:18:19.039
Thanks for staying with us, and
welcome back to working on purpose if
254
00:18:19.039 --> 00:18:22.599
you're just joining us. My guest
is Steve Brown. He's a futurist,
255
00:18:22.680 --> 00:18:26.000
author and consultant with thirty years of
experience in high tech. He's the former
256
00:18:26.079 --> 00:18:30.519
futurist and chief evangelist at Intel Corporation, and he's the author of The Innovation
257
00:18:30.640 --> 00:18:33.960
Ultimatum, How six strategic technologies will
reshape every business in the twenty twenties.
258
00:18:34.160 --> 00:18:37.480
It's a how to guide and digital
transformation. I'm your host, doctor Elie's
259
00:18:37.519 --> 00:18:41.799
Cortesse. Okay, Steve, So
I want to go on a little bit
260
00:18:41.839 --> 00:18:45.200
further about blockchain because again I had
just no insight into it all. And
261
00:18:45.200 --> 00:18:48.119
you give a couple of different examples
of how it's being used, one of
262
00:18:48.200 --> 00:18:53.279
which actually is related to digital voting. Tell us more about that. Yeah,
263
00:18:53.319 --> 00:18:56.400
this is one of the very early
stages. This is not widely deployed
264
00:18:56.480 --> 00:19:00.599
yet. But yeah, I mentioned
before the break that blockchain is a way
265
00:19:00.680 --> 00:19:07.079
of building trust where trust didn't exist
previously, because you have this immutable database
266
00:19:07.119 --> 00:19:11.359
for information, and not only is
the information immutable, meaning you can't edit
267
00:19:11.400 --> 00:19:14.759
it once you've put it in there, but it's also timestapped. And it's
268
00:19:14.839 --> 00:19:19.079
those capabilities that make a blockchain attractive
as a way as a foundation for building
269
00:19:19.279 --> 00:19:23.440
a digital voting system. And you
can use them, and I can talk
270
00:19:23.440 --> 00:19:30.000
about blockchains literally for hours and take
it from me that you can use them
271
00:19:30.039 --> 00:19:37.319
to help establish people's identity digitally,
to reduce voter fraud, to eliminate votes
272
00:19:37.480 --> 00:19:41.680
fresh at the same time and all
the time, while increasing access to democracies.
273
00:19:41.680 --> 00:19:47.119
This is what it makes it very
attractive. It should make elections easier
274
00:19:47.119 --> 00:19:52.119
to audit and harder to manipulate,
and yet maintain privacy for the voter because
275
00:19:52.119 --> 00:19:56.480
the votes can be counted without compromising
either privacy or security. So it's a
276
00:19:56.480 --> 00:20:03.240
pretty interesting system and idea, And
there are some interesting models being proposed Democracy
277
00:20:03.319 --> 00:20:06.839
dot earth, which is a website
you can go look at. They're promoting
278
00:20:06.839 --> 00:20:11.519
this idea of direct democracy where people
get to vote on individual issues rather than
279
00:20:11.599 --> 00:20:15.519
voting for a candidate who then makes
these decisions on their behalf. And in
280
00:20:15.519 --> 00:20:19.319
this platform they're imagining you would be
able to delegate your votes to a trusted
281
00:20:19.319 --> 00:20:23.720
trend or trusted person who you think
is an expert on that particular issue,
282
00:20:23.920 --> 00:20:26.839
and you empower them to vote on
your behalf. So there's a really interesting
283
00:20:27.240 --> 00:20:33.640
democratic models being considered using blockchains.
And you may be able to see this
284
00:20:33.640 --> 00:20:36.640
this question coming up on the screen. What what if you change your mind
285
00:20:36.720 --> 00:20:40.759
or push the wrong button? That
kind of a system. Yeah, that's
286
00:20:41.039 --> 00:20:44.200
that's kind of well, it's the
same same same problem the system you have
287
00:20:44.279 --> 00:20:47.640
to day action. That's true,
that's right, Okay, all right,
288
00:20:47.680 --> 00:20:49.519
so I will tell you I with
this next thing I want to talk about
289
00:20:49.519 --> 00:20:52.799
here. I got so excited because
I was reading your book over the weekend.
290
00:20:52.880 --> 00:20:55.839
I was telling the friend that I
was with about this, and I
291
00:20:55.920 --> 00:20:59.599
was just like off the charts about
this. This is like opens my mind,
292
00:20:59.680 --> 00:21:03.160
just writ large and so this I
found that the collaboration was quite interesting.
293
00:21:03.160 --> 00:21:07.799
So you talk about using tokens through
a blockchain technology to create crypto shareholder
294
00:21:07.920 --> 00:21:14.119
virtual employees that work for free in
return for potential future profit. He got
295
00:21:14.119 --> 00:21:17.440
to share the story in your book
about the guy who's building the new global
296
00:21:17.440 --> 00:21:21.480
payment system with seven full time employees
and one hundred virtual employees. He got
297
00:21:21.480 --> 00:21:23.119
to show that that's awesome. Sure. So yeah, I met this guy
298
00:21:23.359 --> 00:21:26.279
literally in the coffee shop across the
road from my house here, and he
299
00:21:26.319 --> 00:21:30.160
was building an online payment system that
he hoped one day would compete with the
300
00:21:30.200 --> 00:21:36.359
likes of Visa and MasterCard and that
would handle all currencies, so all Fiat
301
00:21:36.400 --> 00:21:41.759
currencies, dollars and euros, whatever, and all cryptocurrencies for payment. So
302
00:21:41.799 --> 00:21:45.359
he had seven all he could afford
with seven full time employees, but he'd
303
00:21:45.359 --> 00:21:49.119
engage another one hundred or more as
a virtual workforce. So they were all
304
00:21:49.160 --> 00:21:55.319
working for free. He wasn't paying
them a salary, but in return for
305
00:21:55.359 --> 00:22:00.160
contributing their time, for contributing code
to the platform where he was building,
306
00:22:00.759 --> 00:22:04.400
they got these tokens in return,
and so that's basically a stake in the
307
00:22:04.480 --> 00:22:10.039
company and the value of those tokens. The way that blockchains work is that
308
00:22:10.079 --> 00:22:12.759
the value of the tokens reflects the
value that you're building on top of the
309
00:22:12.799 --> 00:22:18.799
blockchain platform. So if his company
takes off and is wildly successful and competes
310
00:22:18.839 --> 00:22:22.400
with thesa fifteen years from now,
all of the tokens that those people own
311
00:22:22.480 --> 00:22:25.480
are going to be worth a lot
of money. So it's a new model
312
00:22:25.839 --> 00:22:32.400
for employing people that lets them spend
part of their time working on riskier projects
313
00:22:32.640 --> 00:22:36.440
that they believe in, that they
think can make possible. So there are
314
00:22:36.480 --> 00:22:41.160
rewards for success, not for effort
per se, but in the reason it's
315
00:22:41.160 --> 00:22:47.599
interesting I think is it enables startups
like Disguise Payment startup to scale quickly even
316
00:22:47.680 --> 00:22:51.960
when they have limited cash flow.
And it enables us as workers to just
317
00:22:52.319 --> 00:22:56.799
know how go and play in these
startups and maybe have big rewards if they're
318
00:22:56.799 --> 00:23:03.640
successful. Right, It gives it
it gives anybody across the world accessibility to
319
00:23:03.680 --> 00:23:08.079
a startup, which is incredibly exciting. Right, So I literally really my
320
00:23:08.160 --> 00:23:11.680
poor friend I talked a lot about
this this weekend and he was like,
321
00:23:11.720 --> 00:23:12.920
all right, are you done talking
about this? I'm ready to go on
322
00:23:12.920 --> 00:23:17.880
to the next subject. Okay,
all right, So now I want you
323
00:23:17.920 --> 00:23:22.319
to talk to us and distinguish for
us about what virtual, augmented and mixed
324
00:23:22.359 --> 00:23:26.319
reality are and why they're important.
Sure, so, some of you may
325
00:23:26.359 --> 00:23:30.920
have tried virtual reality, which is
put on a headset and you are completely
326
00:23:30.960 --> 00:23:33.680
immersed in a digital reality. You
feel like you're somewhere else, could be
327
00:23:33.720 --> 00:23:37.640
on a different planet, could be
inside a game, whatever it might be,
328
00:23:37.000 --> 00:23:41.440
and you're cut off from the physical
world around, and you can't see
329
00:23:41.480 --> 00:23:48.839
the environment you're in. Augmented reality
instead overlays information on your view of the
330
00:23:48.880 --> 00:23:52.039
world, so you might look on
an augmented reality app on your phone and
331
00:23:52.119 --> 00:23:56.839
see objects that don't exist. If
you think about the Pokemon Go app that
332
00:23:56.920 --> 00:24:00.720
was popular a few years ago mixed
reality. He takes augmented reality a little
333
00:24:00.759 --> 00:24:04.680
further, and it's much more sophisticated
in the way that it operates, so
334
00:24:06.039 --> 00:24:08.400
it blends objects intelligently in your view
of the world. So you put on
335
00:24:08.440 --> 00:24:12.200
a pair of magic glasses, and
now when I look at an object,
336
00:24:12.519 --> 00:24:15.359
let's say it's on my coffee table, if I put something in front of
337
00:24:15.359 --> 00:24:21.400
it, it'll disappear behind it.
It feels like that digital object is actually
338
00:24:21.440 --> 00:24:26.839
there. The augmented reality term has
become a catchule for this mixed reality thing
339
00:24:26.880 --> 00:24:32.160
as well. But I think augmented
reality is important because it doesn't it's really
340
00:24:32.279 --> 00:24:36.720
useful in the world of work because
you're not disconnected from the work environment and
341
00:24:36.759 --> 00:24:40.960
you can get additional information overlaid on
top of your view of the world that
342
00:24:41.000 --> 00:24:45.480
can help you do your work.
So as I was reading that parts,
343
00:24:45.519 --> 00:24:48.880
the one thing that I was thinking
about was, gosh, I want to
344
00:24:48.920 --> 00:24:52.559
find ways to be able to incorporate
those technologies or some symblance of those technologies
345
00:24:52.799 --> 00:24:56.240
and the courses that I'm doing now
online for individuals and companies. I thought,
346
00:24:56.279 --> 00:24:59.279
oh, my gosh, that's so. It will be so great now
347
00:24:59.319 --> 00:25:02.200
that we know that we can do
these things virtually, to be able to
348
00:25:02.240 --> 00:25:04.559
add that kind of experience. So
you really spark something in me. I
349
00:25:04.640 --> 00:25:07.000
have no idea what it's going to
look like. But I can thank you
350
00:25:07.039 --> 00:25:10.720
for giving me that idea. Thank
you. Yeah, you're welcome. It's
351
00:25:10.759 --> 00:25:15.359
exciting, all right. And another
kind of analogy and comparison here that I
352
00:25:15.359 --> 00:25:18.079
think is worth talking about. You, Right, if artificial intelligence is the
353
00:25:18.160 --> 00:25:22.079
new computer and blockchain is the new
network, then augmented reality will become the
354
00:25:22.119 --> 00:25:26.039
new display. So help us understand
the promise of augmented reality and how it
355
00:25:26.079 --> 00:25:30.759
can be applied in workplace, especially
if you it. Yeah, I mean
356
00:25:30.039 --> 00:25:34.559
very often if we do use computers
in the workplace, we're using information that
357
00:25:34.599 --> 00:25:38.200
is presents to us in two dimensions
on flat screen, whether it's a computer
358
00:25:38.279 --> 00:25:42.880
screen, a phone screen, tablet
screen, or something like that. Now,
359
00:25:42.920 --> 00:25:47.640
for most people in our primary sense
is our visual sense. So we
360
00:25:47.759 --> 00:25:52.359
have an opportunity to have a much
better interface between computers and humans if we
361
00:25:52.400 --> 00:25:56.279
can optimize that visual interface. So, rather than the display be trapped inside
362
00:25:56.400 --> 00:26:00.319
a rectangle, what if I could
just overlay in the nation on the entire
363
00:26:00.400 --> 00:26:04.279
field of view and the world around
me. I can think about my interfaces
364
00:26:04.319 --> 00:26:08.720
as a much broader palette and a
so R doesn't take you away from that
365
00:26:08.759 --> 00:26:12.240
connection as I mentioned, with your
physical surroundings, and it gives you this
366
00:26:12.319 --> 00:26:15.759
notion of beyond to create what I
call in the book a hybrid worker,
367
00:26:17.400 --> 00:26:23.519
a combination of human experience and intelligence
and machine intelligence and the vast knowledge store
368
00:26:23.519 --> 00:26:29.960
and capabilities of the cloud, so
that the ideal interface between those two.
369
00:26:30.119 --> 00:26:33.640
So if you imagine a repair worker
going out into the field to work on
370
00:26:33.680 --> 00:26:37.400
a robot, maybe it's a robot
model I've never seen before. Rather than
371
00:26:37.440 --> 00:26:41.000
have to thumb through a manual and
get figure out what to do, they
372
00:26:41.000 --> 00:26:44.799
put on their glasses. It shows
them open this flap, look here,
373
00:26:44.960 --> 00:26:48.519
pull out this circuit board, inspect
this, check these connections, and walks
374
00:26:48.559 --> 00:26:52.960
them through step by step, visually
showing them in the moment what to do.
375
00:26:52.000 --> 00:26:56.480
So it's almost like real time training
in the moment. If for those
376
00:26:56.759 --> 00:26:59.920
people that watched the movie The Matrix, it's a little bit like that.
377
00:27:00.240 --> 00:27:03.039
You know, you plug in.
There's no spike casting on the back of
378
00:27:03.079 --> 00:27:04.680
your head in this model, which
is goodness yeah, but you know you
379
00:27:04.720 --> 00:27:08.279
could be It's the same idea of
instantly being able to learn how to do
380
00:27:08.359 --> 00:27:15.519
something as you're shown step by step
by the AI through augmented reality exactly what
381
00:27:15.559 --> 00:27:18.000
to do, so you can learn
along the way. That's so exciting.
382
00:27:18.079 --> 00:27:22.240
Right. If that doesn't open your
eyes listeners and viewers to possibility and get
383
00:27:22.240 --> 00:27:23.440
too excited, I don't know what's
going to do it for you. This
384
00:27:23.480 --> 00:27:27.519
is so great. Okay, speaking
of exciting, and this also was really
385
00:27:27.599 --> 00:27:32.920
ripting for me. You talk about
the promise of virtual reality driving healthcare,
386
00:27:33.000 --> 00:27:34.519
so you've got you've got. I
love how you've got different chapters based on
387
00:27:34.519 --> 00:27:37.880
different industries, healthcare being one of
them. But we talk about the studies
388
00:27:37.880 --> 00:27:42.039
between Duke University and the University of
sal Polo and the work they're doing on
389
00:27:42.200 --> 00:27:48.559
chronic spinal cord injuries. I thought
that that whole idea of that kind of
390
00:27:48.599 --> 00:27:53.119
collaboration and the possibilities for those emerging
technologies were I don't know, it's so
391
00:27:53.559 --> 00:27:57.920
inspiring and awesome that I was thrown
by them, say say more about what
392
00:27:57.960 --> 00:28:03.000
they're doing and what's actually happening there. Yeah, virtual reality has all kinds
393
00:28:03.039 --> 00:28:08.720
of therapeutic benefits from people with PTSD
and treating them to just training people to
394
00:28:08.759 --> 00:28:15.359
react correctly in the moment. The
Walmart shooting incident in Santa Fe I think
395
00:28:15.359 --> 00:28:19.200
it was three years or so ago. The Walmart staff there said, Hey,
396
00:28:19.240 --> 00:28:23.200
if we hadn't been trained in these
virtual reality headsets, we would not
397
00:28:23.279 --> 00:28:26.200
have responded so quickly to the situation
and wouldn't have saved all us lives.
398
00:28:26.200 --> 00:28:30.519
So it is great for simulating things, but it's also great for tricking our
399
00:28:30.559 --> 00:28:36.960
brains. So what they did with
the University of Sapaolo and Duke they took
400
00:28:37.000 --> 00:28:42.559
patients who had spinal cord injuries and
they immersed them in this therapeutic simulation which
401
00:28:42.599 --> 00:28:47.799
was designed to improve the mobility of
their lower limbs. So they were fitting
402
00:28:47.839 --> 00:28:49.759
with the Brain machine interface, which
it's a little helmet that goes on and
403
00:28:51.039 --> 00:28:56.960
senses electrical activity in the brain,
an exoskeleton which they fit onto their legs
404
00:28:56.000 --> 00:29:00.920
which would move their legs around,
and then a VR headset that showed them
405
00:29:02.000 --> 00:29:03.720
a virtual pair of legs, so
they were just looking down as if they
406
00:29:03.759 --> 00:29:10.839
had a fully functional, normal pair
of legs and without an exoskeleton on them.
407
00:29:11.000 --> 00:29:15.720
The brain wis SHEE interface was then
used to control the exoskeleton and in
408
00:29:15.759 --> 00:29:22.079
the VR they saw the movements of
the exoskeleton mirrored in the simulation. The
409
00:29:22.119 --> 00:29:29.920
act of seeing virtual legs move inside
a simulation lead patients. They quickly learned
410
00:29:29.960 --> 00:29:36.680
how to control the exoskeleton legs using
the interface, and it formed new pathways
411
00:29:36.720 --> 00:29:40.720
in the brain core text and then
the undamaged nerves in the spinal column.
412
00:29:41.200 --> 00:29:44.720
And after extensive training, you know, they were able to remove the brainische
413
00:29:44.759 --> 00:29:49.720
interface and the exoskeleton under the eyeheadset, and some patients regained limited control and
414
00:29:49.759 --> 00:29:56.640
sensation in their legs just by being
simulated and tricked into thinking that they could
415
00:29:56.640 --> 00:30:00.920
do this. It's just phenomen What
I really apreciate about that story, and
416
00:30:00.920 --> 00:30:04.279
you just narrated it so beautifully from
the book, is that it's just here's
417
00:30:04.279 --> 00:30:10.279
a great illustration of how technology really
can raise us, really can pull us
418
00:30:10.400 --> 00:30:12.720
up right. It's such a such
a beautiful contribution. And I don't know
419
00:30:12.759 --> 00:30:15.720
anything about that at the healthcare space
and ever worked in that, but and
420
00:30:15.759 --> 00:30:18.880
I can't imagine I want to be
like that, not to be able to
421
00:30:18.880 --> 00:30:21.640
move my legs. I love to
run and love to move, But the
422
00:30:21.720 --> 00:30:25.119
idea of being able to see the
promise of using that kind of technology for
423
00:30:25.200 --> 00:30:30.440
something like that is it's really compelling. Yeah, the healthcare industry is going
424
00:30:30.480 --> 00:30:33.079
to change dramatically in the next fifteen
years, and I couldn't be more excited
425
00:30:33.160 --> 00:30:37.119
that it's one of the sectors I
spend a lot of time thinking about and
426
00:30:37.279 --> 00:30:40.880
working in, and AI is going
to completely transform it, and the other
427
00:30:40.880 --> 00:30:45.279
technologies will play a big part too, can't wait. I'm sure every want
428
00:30:45.319 --> 00:30:48.599
of us on this, on this
call or this video will in some way
429
00:30:48.200 --> 00:30:52.720
be will experience those those changes in
those upgrades. So it's pretty exciting,
430
00:30:53.920 --> 00:30:56.680
all right. So now you would
have been sort of saying this here,
431
00:30:56.680 --> 00:31:00.400
but I want to bring it home
for our listeners for this last this second
432
00:31:00.440 --> 00:31:06.119
segment here, But you talk about
every organization will need a labor augmentation strategy,
433
00:31:06.160 --> 00:31:10.000
elevating your workers by augmenting them with
superpowers. What's not to love about
434
00:31:10.000 --> 00:31:11.400
that? I mean, I love
the idea of being able to bring up
435
00:31:11.400 --> 00:31:17.359
people's greatness, and if technology helps
us do that, I'm in. Yeah.
436
00:31:17.359 --> 00:31:22.039
I think if leaders of companies just
look at these technologies as a way
437
00:31:22.119 --> 00:31:27.480
to save costs and to remove labor
from the equation, they failed and they
438
00:31:27.559 --> 00:31:32.839
might get some short term gains.
But all the studies I've seen show the
439
00:31:32.880 --> 00:31:37.440
best business impact in the medium to
long term is when you have an augmentation
440
00:31:37.480 --> 00:31:41.039
strategy, When you're looking at how
to use technology to elevate your talent,
441
00:31:41.559 --> 00:31:45.279
and really, when you're thinking about
these superpowers and boosting our abilities, it
442
00:31:45.400 --> 00:31:51.240
is our cognitive abilities, our physical
abilities, and then our sensing abilities,
443
00:31:51.240 --> 00:31:55.839
our ability to see and experience the
world. So we'll give you some examples.
444
00:31:56.279 --> 00:32:00.759
See through the letter C and then
thru. They're a company building headsets
445
00:32:00.799 --> 00:32:06.680
for firefighters and they enhance the senses
when they are in a smoky environment and
446
00:32:06.680 --> 00:32:10.000
allow them to see edges and shapes
through smoke, and they're able to get
447
00:32:10.079 --> 00:32:15.880
in and out of buildings when they're
doing rescues five times faster using this enhanced
448
00:32:15.920 --> 00:32:22.200
sensing capability. Construction workers are starting
to use exoskeletons to allow them to lift
449
00:32:22.240 --> 00:32:25.680
weights up to two hundred pounds as
if they were just like a feather,
450
00:32:27.480 --> 00:32:34.240
and ais are being used to boost
their creativity and our imagination. Autodesk has
451
00:32:34.279 --> 00:32:38.200
created a suite of design tools that
use augmented reality to take the design,
452
00:32:38.240 --> 00:32:43.599
the initial design that the designer creates, riff on it and create hundreds or
453
00:32:43.680 --> 00:32:45.400
thousands of alternatives and say, hey, we did it this way, we
454
00:32:45.640 --> 00:32:49.960
did it that way, And so
the designer has all of these choices to
455
00:32:50.000 --> 00:32:53.680
look at. And when designers first
use these tools, it was expected they'd
456
00:32:53.680 --> 00:32:59.119
be more productive, and they were. But what surprised Autodesk is that they
457
00:32:59.160 --> 00:33:02.839
said, this makes me feel so
much more creative. This liberates my creative
458
00:33:02.880 --> 00:33:07.279
between my imagination. Yes, I
love that, I'm in for that.
459
00:33:07.319 --> 00:33:09.880
We have more to talk about that. Toward the end of our conversation and
460
00:33:09.880 --> 00:33:14.200
without let's grab our last break.
I'm your host, doctor Elise Cortez.
461
00:33:14.319 --> 00:33:15.960
We've got on air with Steve Brown, who is a futurist, author and
462
00:33:15.960 --> 00:33:20.079
consultant with thirty years of experience in
high tech. Is the author of the
463
00:33:20.119 --> 00:33:24.119
book entitled The Innovation Ultimatum, How
six strategic technologies will reshape every business in
464
00:33:24.160 --> 00:33:29.599
twenty twenties. It's how to guide
on digital transformation into today. From Portland,
465
00:33:29.640 --> 00:33:31.559
Ore again to stay with us,
We'll be right back. Doctor release
466
00:33:31.640 --> 00:33:37.759
Cortez is a management consultant specializing in
meaning and purpose and inspirational speaker and author.
467
00:33:38.079 --> 00:33:45.279
She helps companies visioneer for greater purpose
among stakeholders and develop purpose inspired leadership
468
00:33:45.559 --> 00:33:51.880
and meaning infused cultures that elevate fulfillment, performance, and commitment within the workforce.
469
00:33:52.480 --> 00:33:54.839
To learn more, or to invite
a lease to speak to your organization.
470
00:33:55.200 --> 00:33:59.799
Please visit her at a lease Cortez
dot com. Let's talk about how
471
00:33:59.839 --> 00:34:10.239
to get your employees working on purpose. This is working on Purpose with doctor
472
00:34:10.320 --> 00:34:15.880
Elise Cortez. To reach our program
today or open a conversation with Elise,
473
00:34:15.280 --> 00:34:22.480
send an email to Elise ali se
at Elise Cortez dot com. Now back
474
00:34:22.519 --> 00:34:32.039
to working on purpose. Thanks for
staying with us, and welcome back to
475
00:34:32.039 --> 00:34:35.719
working on purpose. If you're just
tuning in. My guest is Steve Brown.
476
00:34:35.880 --> 00:34:37.920
He's a futurist, author and consultant
with thirty years of experience in high
477
00:34:37.920 --> 00:34:42.719
tech. He is the former futurist
in chief evangelist at Intel Corporation, and
478
00:34:42.719 --> 00:34:46.159
he's the author of The Innovation Ultimatum, How six strategic technologies will reshape every
479
00:34:46.159 --> 00:34:51.280
business in the twenty twenties. I'm
your host, doctor Elise Cortez. Okay,
480
00:34:51.320 --> 00:34:53.719
so for this last part of our
conversation, Steve, it goes so
481
00:34:53.760 --> 00:34:58.199
fast, right. I told you
what I want to assuade. Maybe some
482
00:34:58.239 --> 00:35:01.400
of the concerns that people have about
worry about inculcate or adding AI in these
483
00:35:01.440 --> 00:35:05.920
technologies to their lives and their business, and I want to address some of
484
00:35:05.960 --> 00:35:09.480
the important ways that you steward the
conversation. How you're suggesting companies plan for
485
00:35:09.519 --> 00:35:15.800
that, And so you say,
as business as businesses deploy artificial intelligence,
486
00:35:15.880 --> 00:35:20.320
leaders will need to stay laser focused
on their core humanistic purpose and communicate it
487
00:35:20.360 --> 00:35:24.760
clearly and relentlessly to every employee.
AIS learn from historical data and from historical
488
00:35:24.800 --> 00:35:29.840
behaviors and thus reflect human vice and
values. If your employees aren't fully aligned
489
00:35:29.880 --> 00:35:31.840
with your purpose, mission, vision, and values, your AIS won't be
490
00:35:31.920 --> 00:35:37.000
either. Yep, pretty much so, as I was saying in the show,
491
00:35:37.119 --> 00:35:44.360
right, just like kids, AIS
learn from observing the behavior of others,
492
00:35:44.440 --> 00:35:49.400
and without clear rules and setting a
good example, kids turn into brats,
493
00:35:49.920 --> 00:35:53.159
and the same applies AIS. So
when AIS are being installed in an
494
00:35:53.239 --> 00:36:00.519
organization and they're being trained, it's
really important that the humans training them are
495
00:36:00.599 --> 00:36:05.440
acting as we would want the AIS
to act. And so having a really
496
00:36:05.480 --> 00:36:10.079
strong culture, a strong set of
values, that you communicate relentnacy to employees,
497
00:36:10.119 --> 00:36:15.199
that you reward them for their behavior
to values, and setting a clear
498
00:36:15.239 --> 00:36:20.679
purpose so that everybody in the organization
knows what to do and how to behave.
499
00:36:22.079 --> 00:36:24.360
If you can do that then your
ais are going to learn from that
500
00:36:24.760 --> 00:36:28.800
and they're going to behave as you
would hope them too, and they can
501
00:36:28.880 --> 00:36:32.159
you know, you're going to on
board them as team members who are living
502
00:36:32.199 --> 00:36:37.360
the culture and become examples from the
humans then learn from. So we really
503
00:36:37.440 --> 00:36:40.960
need very aware people who are stewarding
that process, very aware of their own
504
00:36:40.960 --> 00:36:45.599
biases, which we all have right
and to the extent that they can and
505
00:36:45.840 --> 00:36:51.880
and and conscientiously steward that process.
That's that's fascinating to me. Yeah,
506
00:36:52.119 --> 00:36:55.199
I think we have to be very
mindful. These are powerful technologies. We
507
00:36:55.199 --> 00:37:00.599
can do incredible, powerful good with
them. But if we not thoughtful about
508
00:37:00.599 --> 00:37:05.880
the way we build these technologies,
they could have consequences we don't want,
509
00:37:05.920 --> 00:37:08.360
and you know we all worry about
that. But I think if we're mindful
510
00:37:08.719 --> 00:37:15.599
and really thoughtful about how we train
these ais and help us to be the
511
00:37:15.639 --> 00:37:19.679
best that we can be, and
to be even better than us, then
512
00:37:19.719 --> 00:37:22.559
we can build something really lasting and
wonderful. I really appreciate you bringing that
513
00:37:22.599 --> 00:37:25.360
up to you, because people do, as you well know from your work
514
00:37:25.400 --> 00:37:30.320
and your experience, fear these things
because they don't understand them and they're unknown.
515
00:37:30.719 --> 00:37:32.320
So what I'm really hearing from you
is the extent to which we as
516
00:37:32.400 --> 00:37:37.480
humans need to really step our our
game up as well to help steward this
517
00:37:37.559 --> 00:37:42.880
process along here. So that's it's
done in the most conscientious, purposeful fashion
518
00:37:43.000 --> 00:37:45.119
as we can as we can make
it. Yeah, we should be cautious,
519
00:37:45.119 --> 00:37:50.519
but not fearful. Beautiful, beautiful. So and then you've we've got
520
00:37:50.599 --> 00:37:53.519
some questions about to how to start
to access these technologies, and I think
521
00:37:53.559 --> 00:37:59.320
this next question will help you do. Say that any major automation efforts should
522
00:37:59.320 --> 00:38:02.559
involve ethno refers and experience designers on
the front end of the project to understand
523
00:38:02.559 --> 00:38:07.679
the important steps where the innate humanity
of the organization adds value within the business
524
00:38:07.719 --> 00:38:12.239
processes. And you say, poor
awareness of where humans add unique value main
525
00:38:12.360 --> 00:38:16.480
lead to over automated business processes that
destroy market differentiation and reduce the companies to
526
00:38:16.519 --> 00:38:22.920
go to deliver against their brand promise
and purpose. That's incredibly powerful to understand,
527
00:38:22.920 --> 00:38:28.519
Steve. Yeah, and I think
it speaks to the historical role that
528
00:38:28.800 --> 00:38:32.360
information technology is played in the workplace. It was largely deployed to boost efficiency
529
00:38:32.360 --> 00:38:37.719
and productivity, which in turn went
into lower costs and that improve profitability,
530
00:38:38.079 --> 00:38:43.039
and it's going to be very easy
for business leaders to fall back on that
531
00:38:43.119 --> 00:38:46.960
approach again, and I think that
would be leaving benefit on the table,
532
00:38:47.000 --> 00:38:51.239
because you know, these new technologies
are looking bath from the book, will
533
00:38:51.360 --> 00:38:53.599
yield further productivity gains, no doubt, abounce it, but they can do
534
00:38:53.719 --> 00:39:01.079
so much more. And I think
if leaders other than just automate away labor
535
00:39:01.079 --> 00:39:07.199
wherever they can in pursuit a short
term profit, they should set themselves up
536
00:39:07.280 --> 00:39:12.119
to try to look beyond that,
because what they're likely to do is to
537
00:39:12.199 --> 00:39:15.840
automate away all the humanity, all
the things that differentiate their company, their
538
00:39:15.880 --> 00:39:21.159
brand, the way they interact with
customers, automate that away, and then
539
00:39:21.239 --> 00:39:24.880
what they're moving then is their differentiation
versus their competition. What that leads to
540
00:39:24.920 --> 00:39:29.239
them is a race to the bottom
on price, which is not good for
541
00:39:29.280 --> 00:39:34.159
anybody, because if we assume that
all competitors have similar access to technology and
542
00:39:34.239 --> 00:39:37.519
capital, they're going to strip away
the differentiation of their brands, which is
543
00:39:37.559 --> 00:39:43.320
their humanity. And that's just not
good for customers, employees, or shareholders.
544
00:39:44.320 --> 00:39:45.920
And I hope again, listeners and
viewers, that you find that encouraging.
545
00:39:46.280 --> 00:39:51.079
I certainly do so. I hope
that you recognize that you are absolutely
546
00:39:51.199 --> 00:39:55.239
needed and wanted in the workplace.
Yeah. I mean without humans, most
547
00:39:55.239 --> 00:40:00.639
businesses just they're nothing. Yeah.
Yeah, it's just an importan in distinction.
548
00:40:00.360 --> 00:40:04.559
And then going up further on here
when we start playing this way out
549
00:40:04.559 --> 00:40:07.159
in the future here, I was
really really fascinated with what you said about
550
00:40:07.639 --> 00:40:12.119
the notion that if more machines produce
a lot of what we need and workers
551
00:40:12.119 --> 00:40:15.199
don't do those jobs to earn wages, then taxes to government are reduced.
552
00:40:15.360 --> 00:40:20.320
And you talk about people like Sir
Richard Branson, Elon Musk, Mark Zuckerberg,
553
00:40:20.559 --> 00:40:23.679
Stephen Hawking, and Ray kurtzwell Will
who have concluded that some kind of
554
00:40:23.760 --> 00:40:28.920
universal basic income will be required to
the future to do to automation. I've
555
00:40:28.920 --> 00:40:30.920
heard a little bit about about UBI, but I knew nothing about it.
556
00:40:30.960 --> 00:40:35.280
Can you say a little bit more
about this topic. It's fascinating. Yeah,
557
00:40:35.320 --> 00:40:37.159
And we're sort of straying into the
realm of politics here, which I
558
00:40:37.199 --> 00:40:42.159
try and stay out of. But
you know it is it is a potential
559
00:40:42.239 --> 00:40:46.840
consequence of automation gone wild, is
that suddenly you know, they're just not
560
00:40:47.000 --> 00:40:51.480
enough jobs for us. And if
that happens, which I don't think does
561
00:40:51.559 --> 00:40:54.320
happen. I think we see some
automation, we're going to have to support
562
00:40:54.320 --> 00:40:59.679
people somehow, and so this notion
of universal basic income, everywey just gets
563
00:40:59.800 --> 00:41:02.239
a basic amount of money to be
able to live their lives, and then
564
00:41:02.280 --> 00:41:06.599
if you want to top up from
that, they have to work if they
565
00:41:06.599 --> 00:41:09.119
can find an employment. I think
the way it will likely play out is
566
00:41:09.119 --> 00:41:13.840
that while many jobs will be augmented, I know a lot of stuff we've
567
00:41:13.840 --> 00:41:16.079
talked about in the last twenty five
minutes or so, some jobs will be
568
00:41:16.079 --> 00:41:20.960
automated, and for those people,
they're going to need to reskill an upskill
569
00:41:21.199 --> 00:41:24.760
to remain relevant in the workplace.
So as they do that, some people
570
00:41:24.760 --> 00:41:30.000
are going to need support, and
maybe UBI comes in for those people.
571
00:41:30.400 --> 00:41:32.760
And some people will just not be
able to make the leap for whatever reason.
572
00:41:34.559 --> 00:41:37.480
So it's a UBI is just one
of a number of ideas to help
573
00:41:37.519 --> 00:41:42.719
support people either while they train to
gain the skills they need or in some
574
00:41:42.760 --> 00:41:46.280
cases they might need that support permanently. But there are other ideas too,
575
00:41:46.519 --> 00:41:50.760
you know, taxing robots. If
this is Bill Gates's idea, if a
576
00:41:50.840 --> 00:41:54.119
robot replaces a person who makes seventy
five thousand dollars a year. Okay,
577
00:41:54.280 --> 00:41:59.239
tax that robot as if it was
earning seventy five thousand dollars. Interesting,
578
00:41:59.519 --> 00:42:01.880
and then the you have negative income
tax, so supplemental money from the government
579
00:42:02.119 --> 00:42:06.039
for people who earned below a certain
threshold. So there's flipping the idea of
580
00:42:06.079 --> 00:42:09.599
income tax upside down. Yeah,
it's And again you'll like to say,
581
00:42:09.599 --> 00:42:12.760
we are getting in the role of
politics, and I want to stay away
582
00:42:12.760 --> 00:42:15.199
from that as well, but they
are very interesting ideas that need to be
583
00:42:15.239 --> 00:42:17.920
considered and pondered and thought through.
So now we sprinkled something in their foreign
584
00:42:17.920 --> 00:42:22.239
listeners and viewers who want to take
it from there. And to that end,
585
00:42:22.400 --> 00:42:23.880
you've sort of hinted at this and
the last thing you were talking about.
586
00:42:23.960 --> 00:42:28.239
But you say in your book that
technology has always created more jobs than
587
00:42:28.280 --> 00:42:32.000
it has destroyed, and typically these
new jobs require a higher level of skill
588
00:42:32.079 --> 00:42:37.559
and create more value and thus command
higher wages. And so the adult education
589
00:42:37.599 --> 00:42:39.880
programs will be vital for society to
safely navigate this transition. And you've got
590
00:42:39.920 --> 00:42:44.639
a whole chapter dedicated to education,
which I really appreciated. I read everything
591
00:42:44.679 --> 00:42:47.159
I read it a couple of times. Talk to us more about that,
592
00:42:47.199 --> 00:42:51.800
because one of the things that in
my work that I do around growth and
593
00:42:51.840 --> 00:42:54.480
transformation is for me, you're never
done growing, right, and I love
594
00:42:54.519 --> 00:42:59.000
the idea forever learning. For some
people, that's really scary and that's not
595
00:42:59.039 --> 00:43:01.119
really that interesting. So can you
talk to us a bit about how you
596
00:43:01.280 --> 00:43:07.159
see this ongoing adult education really playing
out and working well for us? Yeah,
597
00:43:07.199 --> 00:43:10.960
I think it's clear that people will
need a higher level of education going
598
00:43:12.000 --> 00:43:19.199
forward for many roles, and the
era of a two year college degree or
599
00:43:19.199 --> 00:43:23.880
a four year higher education degree,
that paradigm is gone. What makes more
600
00:43:23.960 --> 00:43:29.440
sense is this idea of lifelong learning
and that becomes the norm, and maybe
601
00:43:29.519 --> 00:43:35.559
we have a relationship with higher educational
or just educational groups that help us to
602
00:43:35.599 --> 00:43:39.159
continue to grow throughout our lives.
And so it redefines the relationship between the
603
00:43:39.159 --> 00:43:45.239
world of education and people. So
to do that, we will have to
604
00:43:45.360 --> 00:43:50.480
retool our education system, and the
education system has to step up. It's
605
00:43:50.480 --> 00:43:54.400
been pretty much the same for two
hundred years. It was designed to move
606
00:43:54.480 --> 00:44:00.039
people out of fields and inter factories
and offices, and we now live in
607
00:44:00.039 --> 00:44:04.679
the Internet era. We could completely
rethink the way that we deliver education,
608
00:44:05.320 --> 00:44:09.119
and I think the opportunity there is
to deliver a high quality education at far
609
00:44:09.199 --> 00:44:14.400
lower cost that we do today,
make it far more accessible to people.
610
00:44:14.960 --> 00:44:17.880
I think business will also need to
play a role. The Business Roundtable met
611
00:44:19.039 --> 00:44:22.679
last year, they had this idea
of stakeholder capitalism, and one of the
612
00:44:22.719 --> 00:44:29.679
things that explicitly acknowledging their is business's
role in helping their employees to constantly grow
613
00:44:30.000 --> 00:44:32.039
and develop new skills, and that
business needs to fund and support that.
614
00:44:32.239 --> 00:44:35.400
So I think it's going to be
something that everybody has to play a part
615
00:44:35.519 --> 00:44:37.639
in, but we're all going to
be along for a ride of constantly learning
616
00:44:37.639 --> 00:44:40.840
and improving. Yes, And to
that end, I was pleased that you
617
00:44:40.920 --> 00:44:45.199
brought that up, because I did
when that new statement came out of August
618
00:44:45.239 --> 00:44:47.719
nighteenth last year. I've immediately on
that and found that quite compelling and interesting
619
00:44:47.960 --> 00:44:53.239
and inspiring as a possibility. And
now I see more and more conversations around
620
00:44:53.239 --> 00:45:00.239
stakeholder capitalism, conscious capitalism, and
really business stewarding a world helping this door
621
00:45:00.199 --> 00:45:01.360
or the world that we all want
to live in, and then we do
622
00:45:01.519 --> 00:45:05.880
need businesses help to continue to grow
and learn. So I was very encouraged
623
00:45:05.920 --> 00:45:09.039
by that too. We're coming close
to out of time here, Steve,
624
00:45:09.079 --> 00:45:13.159
and I want to be sure and
ask you this you talk about in order
625
00:45:13.199 --> 00:45:15.639
to thrive in the post automation economy, we need a twenty first century psyche,
626
00:45:15.719 --> 00:45:19.880
which I thought was fantastic. And
you say we need to be adaptable,
627
00:45:19.960 --> 00:45:22.920
mobile, constantly curious, optimistic and
always learning, plus take charge of
628
00:45:22.960 --> 00:45:29.039
our own destiny, be genaceous and
have grit. Completely agree, and some
629
00:45:29.119 --> 00:45:32.239
of that really gets to what you
were saying before about really pulling out and
630
00:45:34.000 --> 00:45:37.960
calling ourselves into our full humanity to
be able to work alongside technology. So
631
00:45:37.960 --> 00:45:45.159
tell us more about this twenty first
century psych Yeah. So the number one
632
00:45:45.880 --> 00:45:47.880
question I get when I meet with
people in do events it should I be
633
00:45:47.880 --> 00:45:52.119
afraid of AI? I hope we've
touched a little bit on today. The
634
00:45:52.159 --> 00:45:55.840
answer is no. The second most
important question your common question I get is
635
00:45:57.280 --> 00:46:01.000
how, essentially some version of how
do I become robot proof? Or how
636
00:46:01.360 --> 00:46:06.800
what do I tell my children or
my grandchildren to help them become robot proof
637
00:46:06.840 --> 00:46:09.480
so that they will be relevant in
the workforce. And I think it really
638
00:46:09.519 --> 00:46:15.760
takes an attitude of owning your own
career being self motivated, but working to
639
00:46:15.840 --> 00:46:21.159
develop the skills their pay attention.
What are the skills you need to complement
640
00:46:21.239 --> 00:46:24.880
technology as technology can continue to improve
over time and other things we talked about
641
00:46:24.920 --> 00:46:30.320
in the previous block. Right,
it's the four sas of creativity, communication,
642
00:46:30.480 --> 00:46:35.360
collaboration, critical thinking, But it's
also things like empathy and adaptability,
643
00:46:35.480 --> 00:46:42.159
and that ability to be open to
always learning, to be positive and optimistic,
644
00:46:43.039 --> 00:46:47.119
and to always want to learn more
and be curious. Constant curiosity,
645
00:46:47.639 --> 00:46:53.079
I think, is what will power
people to have the most fulfilling careers going
646
00:46:53.079 --> 00:46:58.639
forward. Well that's one of the
major reasons I host to show at five
647
00:46:58.679 --> 00:47:00.320
and a half years and you are
episod in opertunor in ninety nine, so
648
00:47:00.360 --> 00:47:06.119
I'm slightly curious. I love it, absolutely love sharing what I learned with
649
00:47:06.119 --> 00:47:08.480
my lists and viewers across the World's
amazing. And on that note, see
650
00:47:08.559 --> 00:47:10.519
here we are at the end.
I want to give you the last word.
651
00:47:10.599 --> 00:47:13.880
You know, this show is listened
to across the world. People are
652
00:47:13.920 --> 00:47:16.559
looking to be able to learn how
to access more meaning and purpose in their
653
00:47:16.559 --> 00:47:20.119
lives and their leadership in their business. What do you want to lead them
654
00:47:20.159 --> 00:47:23.840
with? I think the biggest and
most important thing is don't be afraid of
655
00:47:23.840 --> 00:47:28.719
technology and what it can do for
us. Because the more you understand,
656
00:47:28.800 --> 00:47:31.880
the more I think you'll find you're
optimistic about the future as I am,
657
00:47:32.239 --> 00:47:36.800
and the more relevant you will be
in the workplace when you understand it.
658
00:47:36.800 --> 00:47:39.719
And that's why I wrote this book
to empower people, leaders in particular,
659
00:47:40.159 --> 00:47:45.679
with the information they need so they
can ask informed questions, understand what problems
660
00:47:45.719 --> 00:47:47.719
can be solved with the latest wave
of technology, and so just be inspired.
661
00:47:47.719 --> 00:47:52.639
I mean, there are ais out
there that can hear disease in the
662
00:47:52.679 --> 00:47:55.880
sound of your voice. If that
doesn't inspire you, and think about how
663
00:47:55.960 --> 00:48:00.960
that could save millions of lives by
catching things early, just by listening in
664
00:48:00.960 --> 00:48:07.239
a microphone to be able to literally
hear chronic heart further corner artwards disease,
665
00:48:07.360 --> 00:48:12.159
They're optimistic and future hypertension, diabetes, and even cancer just in the sound
666
00:48:12.199 --> 00:48:15.760
of your voice. These are the
types of opportunities we have when we embrace
667
00:48:15.840 --> 00:48:19.559
these technologies. And I'm excited to
see where the next ten fifteen years takes
668
00:48:19.639 --> 00:48:22.159
us. I am too, Steve, and you know the world is a
669
00:48:22.199 --> 00:48:24.039
better place with you in it.
I'm so glad we've crossed paths. I'm
670
00:48:24.119 --> 00:48:28.119
very grateful for your book and listeners. Viewers please pick it up. It's
671
00:48:28.199 --> 00:48:31.000
dynamic. It will change your life. You will learn more about Steve Brown
672
00:48:31.119 --> 00:48:36.000
his book The Innovation Ultimatum, or
to his consulting work he does at Possibility
673
00:48:36.000 --> 00:48:38.719
and Purpose. Start by visiting the
bald Futurist dot com or it's actually bald
674
00:48:38.760 --> 00:48:42.320
futurist dot com, not of the
in front of it. Love that you
675
00:48:42.320 --> 00:48:45.440
call yourself that. By the way, last week, if you missed the
676
00:48:45.440 --> 00:48:47.280
live show, you can always care
to be a recorded podcast. We turn
677
00:48:47.360 --> 00:48:52.440
the mic around and previous guest,
Danny Gutneck of Pathways as Sense Mind me
678
00:48:52.679 --> 00:48:54.880
about my own path to purpose,
and he gave me some new insights about
679
00:48:54.880 --> 00:48:58.599
my path and got me to admit
that my second great dream of what I
680
00:48:58.599 --> 00:49:02.440
would become in life. Thank goodness
that didn't happen came to pass. Listening
681
00:49:02.519 --> 00:49:06.360
and see what you think. Next
week we'll be on air with Joanne Hayman
682
00:49:06.480 --> 00:49:09.239
and hear about the work she does
helping women transition from jobs to working on
683
00:49:09.280 --> 00:49:13.199
purpose. See you there. Remember
that works at loos stop in our lives.
684
00:49:13.199 --> 00:49:22.480
So let's work on Purpose. We
hope you've enjoyed this week's program.
685
00:49:22.599 --> 00:49:25.760
Be sure to tune into Working on
Purpose, featuring your host, doctor Alice
686
00:49:25.840 --> 00:49:31.400
Cortez, each week on the Voice
America Empowerment Channel. Together, we'll create
687
00:49:31.440 --> 00:49:38.679
a world where business operates conscientiously,
leadership inspires impassioned performance, and employees are
688
00:49:38.679 --> 00:49:44.360
fulfilled in work that provides the meaning
and purpose they crave. See you there,
689
00:49:44.880 --> 00:49:45.360
Let's Work on Purpose.