Oct. 28, 2020

The Innovation Ultimatum that is Reshaping Business

The Innovation Ultimatum that is Reshaping Business

Business will experience more change in the next 10 years than it has in the last 40. Every business will become a technology company, and every business will become a data company. Investments in information technology will be a strategic imperative...

Business will experience more change in the next 10 years than it has in the last 40. Every business will become a technology company, and every business will become a data company. Investments in information technology will be a strategic imperative for every organization. The gap between companies that invest, and those that lag, will widen dramatically in the 2020s. Artificial intelligence, the internet of things, automated machines, blockchain, augmented reality, and 5G networks hold infinite promise to grow business and elevate humans alongside technology. In a time of great possibility, those organizations with the strongest sense of purpose and the greatest will to drive change will prevail and make the biggest difference in the world.

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What's working on purpose anyway? Each
week we ponder the answer to this question.

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People ache for meaning and purpose at
work, to contribute their talents passionately

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and know their lives really matter.
They crave being part of an organization that

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inspires them and helps them grow into
realizing their highest potential. Business can be

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such a force for good in the
world, elevating humanity. In our program,

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we provide guidance and inspiration to help
usher in this world we all want

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working on purpose. Now Here is
your host, doctor Elise Cortez. Welcome

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back to the Working and Purpose Program. Thanks for tuning in again this week.

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Great to have you back. My
name is doctor Elis Cortez. I'm

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here in Dallas, Texas, which
is home base for me. If you've

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been tuning in for a while,
you know this program is a thought leadership

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series that enlightens and inspires listeners with
insights from distinguished business leaders and subject matter

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experts. Our conversations are designed to
elevate your thinking and entice you to take

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a just an inspirational approach towards leadership
and business. Before we talk about our

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guest today, let me share two
announcements with you. First, We've launched

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Gusto now, which is an online
e learning platform. It features leadership development

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and professional development courses and we do
it in English, Spanish and Portuguese.

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You can learn more at gusto dashnow
dot com. Secondly, my book is

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out here. It is my here. It's called Purpose Ignited, How Inspiring

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Leaders on Least Passion and Elevate Cause. It comes out on November seventeenth,

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is available now on Amazon. I
am going to do a book launch on

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Monday, November sixteenth, from twelve
to two Central time. You can register

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for that free event at gusto dashnow
dot com and going into the events tab

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and finding it there. I'm going
to be interacting and sharing a bit from

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where the book came from, some
key concepts, take Q and A and

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give away some prizes. So I
hope we'll see you there all right now.

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On this week's program with US Today
is Steve Brown, who is a

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futurist, author and consultant with thirty
years of experience in high tech. He's

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the former Futurist in chief Evangelists at
Intel Corporation, and he's consulting practice today

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helps companies prepare for the future.
Become more resilient and drive innovation into their

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business. He's the author of The
Innovation Ultimatum, How six strategic technologies will

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reshape every business in the twenty twenties. It's a how to guide on digital

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transformation, which is a focus of
our conversation today. You joined today from

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Portland, Oregon, which is my
old storming grounds. Steve, Welcome to

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working on purpose at least, it's
a great pleasure to be here. You

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know, before we get into this, I'm going to tell you a big,

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fat thank you for writing this book. I found this so compelling,

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so fascinating, and it gave me
such access to technology in a way that

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opened my eyes to possibilities and was
incredibly rivetting. So I want to thank

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you very much for writing this book. It's incredible. Oh. I appreciate

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that very much because I pulled my
heart and soul into it. And I'm

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actually glad that we found each other
because as I was researching you and finding

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out about your show, I realized
we care about a lot of the same

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stuff. So I'm glad that the
book resonates have I hope that your listeners

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and viewers are going to enjoy it
too, I think they will. And

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just for those of you who are
watching, let me show it too really

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quick. So it's easy to find
on Amazon, The Innovation Ultimatum. Great

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book, all two hundred and eighty
pages of it, Thank you very much.

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And yes, your heart and soul
is in there, so so to

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orient our leaders are readers who haven't
actually gotten hold of it just yet.

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And because we're going to talk through
this, if you could, in your

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words, talk about those six technologies
that you describe. Sure, So,

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as I was spending time I'm a
speaker for a living a consult with big

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companies, it became clear to me
that there were there's some new technologies that

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are around that business leaders, people
in business in generals didn't know what they

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were capable of doing, what kind
of problems they could solve. And those

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technologies are artistical intelligence, augmented reality, blockchain technology, sensors, and the

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Internet of things, all Thomas machines, which is smart robots, cobots,

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which are collaborative robots, self driving
cars and trucks, passenger drones and so

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on. And then finally five G
and satellite networks which connects all of those

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things together. So we're going to
talk through most of those things, if

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not all of those. I tried
to create a conversation around each one of

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those because they're also important. And
so as you know, I am thrown

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to read every word when I have
an author on because you're also teaching me.

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And that's that's how we actually I
actually developed my own thinking really quickly.

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Just got a question that just flashed
How would you define a futurist.

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Let's grab that real quick. Yeah
it's a fair question. Yeah, I

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don't sit in the darkened room and
smoke piote and think thinkfod Okay. So

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it is a discipline where you look
at the confluence of trends, technology trends,

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business trends, new business models,
new ways of doing business, but

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most importantly, people trends. What's
people want, what are their aspirations,

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what are their relationships, how do
they like to communicate? And you see

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how those come together over time,
and you're modeling what will be possible in

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a certain time frame, and from
that you build an innovation plan to make

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that happen. Brilliant, lovely great
question, listener, Thank you very much

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for that. Okay, let's get
into it. As you saw in what

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I lobbed over to you. I
prepare for these kinds of conversations. So

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I'm gonna read reading through some of
the things that you have in your book

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and then ask you to comment on
them because they're so crisp. So regarding

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artificial intelligence, I absolutely loved the
depiction of you of what you wrote about

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the Alpha go playing eighteen time world
champion leagues Sadol and beating him four to

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one, and so and then this
artificial intelligent fan technology and reinforcement learning deployed

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several new strategies that went against hundreds
of years of human wisdom among expert players,

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so that this was so cool.
By observing Alpha Goes approach, human

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players have improved their play. So
the lesson here. Rather than consider AI

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a threat to our unique community and
our value within the workplace, we can

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instead think of AI as a sophisticated
partner, one that boosts our skills and

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that ultimately elevates our humanity. Say
more about that. Yeah, I think

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we're always because of what we're reading
the papers and maybe reading science fiction or

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watching great movies like termin Nature or
The Matrix, we are sort of preprogrammed

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to be afraid of artificial intelligence and
to think that it's out there to get

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us somehow, either to replace us, which will happen in some cases.

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There were some jobs that will be
automated, but they're mostly low level tasks

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that humans don't really want to do
anyway. And I think the real magic

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of AI is in augmentation, which
is working in partnership with humans to help

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us do better, to help us
make work more meaningful, to give us

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superpowers, to help us really engage
differently in the workforce. And that example

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of the AI playing Go in a
new way, a very complex game,

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ancient Chinese game. What it enabled
the players to see as completely new strategies

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that they've never seen before. And
so AI, it's important to understand AI

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is a tool that helps us solve
problems we don't know how to solve ourselves,

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and that gives us new ways of
thinking about the world. That's a

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powerful concept people miss with AI.
And what it leads me to think is

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what's the big question we should ask
ourselves? Which is this what can we

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learn from AI? Is rather than
what can AIS learn from us? Brilliant?

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So brilliant to love that well,
speaking of that, one of the

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things I found extremely compelling. And
this is also in part because I started

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my career in human capital twenty years
ago in recruiting. But you talk about

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how Amazon built an experimental AI to
surface Candida's worthy of interviewing, but discovered

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it was biased against women, and
so that reflected historical bias and the hiring

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process. And so what you said, which I thought was so brilliant,

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as you said, artificial intelligence can
hold up a mirror to our own humanity.

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So if we think about then we
go on to talk about holding our

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standards well against it, So say
more about how we can better use AI

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and to be able to understand ourselves
and our bodies. I think that that's

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a great example of how we can
learn from AI. Again, because that

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AI that was looking through these resumes
and picking which ones Amazon's an interview and

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which ones they should pass on turned
out to be very quickly biased against women.

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And now why did the aid that
was malevolent? Was it a naughty

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AI? No, the AI learned
from looking at historical hiring patterns at Amazon,

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so it held up a mirror to
Amazon, and the HR department looked

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at and realized, oh wow,
what this says is our historical hiring practices

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have been biased against women, so
AIS are neither good nor bad. AIS

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are trained based on historical data.
They learned from that data we provide them,

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and so their behaviors reflect the world
they were trained in, and that

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means they reflect our behavior. So
the same way that our children, we

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hope that they will be better than
us, and we must have high ambitions

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for them. So we have to
have high ambitions for AIS to want them

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to be better than less biased,
fairer, kinder and someone. I think

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we can do that. It needs
to be very mindful of how we train

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our aism. I think an answer
is very nice. We had some commentary

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here in the chat room about is
it safe to let ai AI into our

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world and which when I hear you
saying as well, it's up to us.

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We're the ones that teach it,
were we feed it, so let's

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be careful what we actually feed That
quote beast Ai. Yeah. And the

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more you get to know about AI, the more you realize how limited it

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is in some ways. And certainly
as I researched it over the last ten

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years, I've become less fearful of
it. I think it's natural because we've

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had number done on us by Hollywood. But it is a very powerful technology,

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and so the question shouldn't be do
I fear this? It is how

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do we train ais to do the
right thing for us? Because it is

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incredibly powerful. There's a good chance
that one of your listeners right now will

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have their life saved in the future
by a drug that we codeveloped with help

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from an aim that's so enticing.
Okay, so let's move on then here,

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let'st's talk about let's talk about autonomous
machines. You've got a whole chapter

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related to that, and I was
really intrigued about your talk about John Deer's

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view of how humans and machines should
work together in the field, which is

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so awesome for me having grown upon
a farm by the way, and you

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talk about how this company aims to
build equipment that pays as much attention to

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the farmer as the farmer has to
pay attention to the equipment, and you

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talk about that human machine symbiosis,
and I got the image as I was

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reading that step of the tractor literally
lovingly watching the farmer and sort of holding

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him as he's stewarding the machine.
That's what I got when you wrote that.

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Yeah, I think it goes further
than that. The symbiosis is not

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just the tractor looking after the farmer. It is respecting the farmer as this

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incredible source of wisdom and experience and
not trying to automate that away, but

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taking for the advantage of that.
So you're creating this great symbiosis of a

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human machine working together. I spoke
to the head of strategy of embedded Solutions

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at John Dee and he was very
generous with his time and his ideas,

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and what he told me was they
see the human machine connection as central to

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success in the fields in the future. And if you think historically it was

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success on the farm was about relationship
between the farmer, their dog and their

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horse, or before that, you
know, maybe cattle. Now it's a

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symbiotic relationship between smart, intelligent equipment
and the farmer. And it's what you're

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doing is you're leveraging the farmer's experience, their incredible senses. You know,

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they can tell just whether vibration in
the cab, in the tractor, if

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there's something not quite right with the
way that the machine is working on the

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back. So you're not trying to
replace that, You're trying to take advantage

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of that. And John Deer is
really aiming to build machines that become a

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trusted partner of the farmer's, not
subordinate to them. They become like a

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friend, like a partner in the
fields, and that allows the farmer to

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focus on much higher level issues like
how to get the most out of the

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land, how to be a good
steward of the land. Listeners and viewers,

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I hope that you find that as
compelling and encouraging as I did when

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I read the book. I just
think there's so much promise in this and

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I think for probably a lot of
you, you probably have in some ways

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at least seen technology as something to
fear, which is what's happening here in

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the chat room. So I hope
that this conversation is really elevating your ideas

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about the potential of how you can
really leverage these technologies, as Steve has

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written about exciting. So that brings
me to the next thing I really wanted

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to talk about, which I've been
saying for quite some time now, that

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you also write in your book,
you say, rather than using automation to

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replace human jobs, the goal of
semi automation is to build human machine partnerships

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and elevate the world the work of
humans. And so of course there's always

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going to be need to retool our
skills, etc. But I've I've always

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seen a for the last at least
ten years, that technology allows us to

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kick ourselves upstairs. Yeah. I
think that's very much true, and to

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not have to do the stuff that's
repetitive, boring or not very rewarding to

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grow, you know. And so
the advice I've given the book is that

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every business look at all their business
processes, split those processes into individual tasks,

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and then assign out each tasks to
either a human, a robot,

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or an AI, depending on which
is best suited to that particular task.

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You use robots where you need strength
and stamina, or to work in a

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dangerous environment. You use ais when
you need to find insights or complex patterns

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in vast troves of data, or
you need to rive bias for example.

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What that allows a humans to focus
on is that the things that machines aren't

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good at, and that tells us
what we need to do when we're reskilling

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or upskilling to make sure that we
remain relevant in the workplace of the future.

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It comes to really simple fact,
doubling down on our humanity and building

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the skills that machines don't have and
in many cases will never have. So

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that's creativity, communications, critical thinking, empathy, the ability to inspire others

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to use your imagination, planning skills, entrepreneurial skills, being adaptable, understanding

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all the weirdness of humanity that we
call culture, and all those sorts of

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things. So those are the kind
of things that we should cling onto because

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they differentiate us from machines. And
it turns out those are all the fun

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things to do. Anyway, I
completely agree here here Steven again, very

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encouraging words. All right, So
next, I want to talk about something

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that I knew nothing about relative to
blockchain. I knew nothing about that technology.

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But your view that you've talked about
in the book is your view of

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how the east Umail link computer language
is akin to blockchain, which I now

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understand thanks to you, is a
distributed ledger technology and it's that religion.

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It's it's unleashing in cascading effects.
And so you say blockchain is to trust

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and transactions as htmail is to information
and the web say more about that.

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That is just fascinating a compelling to
me. Yeah, So I mean both

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for many listeners viewers today, HTML
they may have heard of if they're involved

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in web design. Blockchain they may
not well have heard of at all.

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But I compare the two technology because
they're both these kind of boring but essential

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plumbing that makes magical things possible online. So HGML is the technology that allows

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us to organize information on web pages
and define the functionality of all the amazing

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websites that we now take for granted. Blockchain is the technology magic that brings

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trust to the web. It's a
way of storing information that we call it

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immutably, which means you can't ever
edit it. So it's a foundational capability

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needed when you handle transactions of any
kind to store information. Say yep,

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okay, you want to buy one
hundred shares, They're going to give me

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so much money for it. Okay, let's put that transaction down and we

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can't change that information. So the
reason they compared the two is that the

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same way that HTML evolved over the
years, early web pages were just clickable

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catalogs of information. Online magazines,
I think of the early days of Yahoo.

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Today's websites can handle video, animation, interactivity, and so much more.

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Blockchain is evolving in the same way
to handle ever more sophisticated things,

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and it's being used for way more
than just handling trusted transactions. So for

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those people who are listening, who
are who have maybe looked at blockchain technology

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and rejected it a few years ago, take another look, because it's changed

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a lot and it's going to solve
a lot of business problems going forward.

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So helpful, Steve, again,
thank you for making this so these concepts

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that have been actually very large and
scary for me much more accessible. So

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thank you for that. With that, let's grab our first break. I'm

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your host actor Eli's Quartais. We've
only are with Steve Brown, who is

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a futurist author and consult them thirty
years of experience in high tech. He

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is the author of The Innovation Ultimatum, How six strategic technologies will reshape every

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business in the twenty twenties. It's
a how to guide and digital transformation.

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You join it today from Portland,
Oregon. We've been talking about about some

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of the cousts in this book.
We're going to keep going afterwards, to

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00:17:15.200 --> 00:17:19.119
stay with us, will be right
back. Doctor Release Cortez is a management

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00:17:19.160 --> 00:17:26.440
consultant specializing in meaning and purpose and
inspirational speaker and author. She helps companies

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visioneer for greater purpose among stakeholders and
develop purpose inspired leadership and meaning infused cultures

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that elevate fulfillment, performance, and
commitment within the workforce. To learn more

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00:17:38.799 --> 00:17:42.480
or to invite a Lease to speak
to your organization, please visit her at

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00:17:42.480 --> 00:17:47.880
a Lease Cortez dot com. Let's
talk about how to get your employees working

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00:17:47.960 --> 00:17:59.400
on purpose. This is working on
purpose with Doctor Release Cortez. To reach

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00:17:59.440 --> 00:18:03.480
our program today or open a conversation
with a Lease, send an email to

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00:18:03.640 --> 00:18:11.079
Alise ali Se at Elise Cortez dot
com. Now back to working on purpose.

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00:18:17.519 --> 00:18:19.039
Thanks for staying with us, and
welcome back to working on purpose if

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you're just joining us. My guest
is Steve Brown. He's a futurist,

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author and consultant with thirty years of
experience in high tech. He's the former

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futurist and chief evangelist at Intel Corporation, and he's the author of The Innovation

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Ultimatum, How six strategic technologies will
reshape every business in the twenty twenties.

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It's a how to guide and digital
transformation. I'm your host, doctor Elie's

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Cortesse. Okay, Steve, So
I want to go on a little bit

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further about blockchain because again I had
just no insight into it all. And

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you give a couple of different examples
of how it's being used, one of

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which actually is related to digital voting. Tell us more about that. Yeah,

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this is one of the very early
stages. This is not widely deployed

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yet. But yeah, I mentioned
before the break that blockchain is a way

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of building trust where trust didn't exist
previously, because you have this immutable database

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for information, and not only is
the information immutable, meaning you can't edit

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it once you've put it in there, but it's also timestapped. And it's

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those capabilities that make a blockchain attractive
as a way as a foundation for building

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a digital voting system. And you
can use them, and I can talk

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about blockchains literally for hours and take
it from me that you can use them

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to help establish people's identity digitally,
to reduce voter fraud, to eliminate votes

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fresh at the same time and all
the time, while increasing access to democracies.

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This is what it makes it very
attractive. It should make elections easier

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to audit and harder to manipulate,
and yet maintain privacy for the voter because

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the votes can be counted without compromising
either privacy or security. So it's a

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pretty interesting system and idea, And
there are some interesting models being proposed Democracy

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dot earth, which is a website
you can go look at. They're promoting

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this idea of direct democracy where people
get to vote on individual issues rather than

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voting for a candidate who then makes
these decisions on their behalf. And in

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this platform they're imagining you would be
able to delegate your votes to a trusted

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trend or trusted person who you think
is an expert on that particular issue,

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and you empower them to vote on
your behalf. So there's a really interesting

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democratic models being considered using blockchains.
And you may be able to see this

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this question coming up on the screen. What what if you change your mind

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or push the wrong button? That
kind of a system. Yeah, that's

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that's kind of well, it's the
same same same problem the system you have

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to day action. That's true,
that's right, Okay, all right,

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so I will tell you I with
this next thing I want to talk about

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here. I got so excited because
I was reading your book over the weekend.

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I was telling the friend that I
was with about this, and I

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was just like off the charts about
this. This is like opens my mind,

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just writ large and so this I
found that the collaboration was quite interesting.

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So you talk about using tokens through
a blockchain technology to create crypto shareholder

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virtual employees that work for free in
return for potential future profit. He got

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to share the story in your book
about the guy who's building the new global

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payment system with seven full time employees
and one hundred virtual employees. He got

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to show that that's awesome. Sure. So yeah, I met this guy

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literally in the coffee shop across the
road from my house here, and he

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was building an online payment system that
he hoped one day would compete with the

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likes of Visa and MasterCard and that
would handle all currencies, so all Fiat

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currencies, dollars and euros, whatever, and all cryptocurrencies for payment. So

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he had seven all he could afford
with seven full time employees, but he'd

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engage another one hundred or more as
a virtual workforce. So they were all

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working for free. He wasn't paying
them a salary, but in return for

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contributing their time, for contributing code
to the platform where he was building,

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they got these tokens in return,
and so that's basically a stake in the

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company and the value of those tokens. The way that blockchains work is that

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the value of the tokens reflects the
value that you're building on top of the

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blockchain platform. So if his company
takes off and is wildly successful and competes

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with thesa fifteen years from now,
all of the tokens that those people own

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are going to be worth a lot
of money. So it's a new model

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for employing people that lets them spend
part of their time working on riskier projects

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that they believe in, that they
think can make possible. So there are

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rewards for success, not for effort
per se, but in the reason it's

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interesting I think is it enables startups
like Disguise Payment startup to scale quickly even

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when they have limited cash flow.
And it enables us as workers to just

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know how go and play in these
startups and maybe have big rewards if they're

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successful. Right, It gives it
it gives anybody across the world accessibility to

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a startup, which is incredibly exciting. Right, So I literally really my

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poor friend I talked a lot about
this this weekend and he was like,

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all right, are you done talking
about this? I'm ready to go on

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to the next subject. Okay,
all right, So now I want you

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to talk to us and distinguish for
us about what virtual, augmented and mixed

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reality are and why they're important.
Sure, so, some of you may

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have tried virtual reality, which is
put on a headset and you are completely

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immersed in a digital reality. You
feel like you're somewhere else, could be

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on a different planet, could be
inside a game, whatever it might be,

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and you're cut off from the physical
world around, and you can't see

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the environment you're in. Augmented reality
instead overlays information on your view of the

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world, so you might look on
an augmented reality app on your phone and

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see objects that don't exist. If
you think about the Pokemon Go app that

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was popular a few years ago mixed
reality. He takes augmented reality a little

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further, and it's much more sophisticated
in the way that it operates, so

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it blends objects intelligently in your view
of the world. So you put on

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a pair of magic glasses, and
now when I look at an object,

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let's say it's on my coffee table, if I put something in front of

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it, it'll disappear behind it.
It feels like that digital object is actually

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there. The augmented reality term has
become a catchule for this mixed reality thing

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as well. But I think augmented
reality is important because it doesn't it's really

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useful in the world of work because
you're not disconnected from the work environment and

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you can get additional information overlaid on
top of your view of the world that

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can help you do your work.
So as I was reading that parts,

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the one thing that I was thinking
about was, gosh, I want to

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find ways to be able to incorporate
those technologies or some symblance of those technologies

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and the courses that I'm doing now
online for individuals and companies. I thought,

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oh, my gosh, that's so. It will be so great now

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that we know that we can do
these things virtually, to be able to

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add that kind of experience. So
you really spark something in me. I

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have no idea what it's going to
look like. But I can thank you

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00:25:07.039 --> 00:25:10.720
for giving me that idea. Thank
you. Yeah, you're welcome. It's

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exciting, all right. And another
kind of analogy and comparison here that I

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think is worth talking about. You, Right, if artificial intelligence is the

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new computer and blockchain is the new
network, then augmented reality will become the

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new display. So help us understand
the promise of augmented reality and how it

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can be applied in workplace, especially
if you it. Yeah, I mean

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very often if we do use computers
in the workplace, we're using information that

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is presents to us in two dimensions
on flat screen, whether it's a computer

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screen, a phone screen, tablet
screen, or something like that. Now,

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for most people in our primary sense
is our visual sense. So we

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have an opportunity to have a much
better interface between computers and humans if we

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can optimize that visual interface. So, rather than the display be trapped inside

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a rectangle, what if I could
just overlay in the nation on the entire

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field of view and the world around
me. I can think about my interfaces

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as a much broader palette and a
so R doesn't take you away from that

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connection as I mentioned, with your
physical surroundings, and it gives you this

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notion of beyond to create what I
call in the book a hybrid worker,

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a combination of human experience and intelligence
and machine intelligence and the vast knowledge store

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and capabilities of the cloud, so
that the ideal interface between those two.

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So if you imagine a repair worker
going out into the field to work on

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a robot, maybe it's a robot
model I've never seen before. Rather than

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have to thumb through a manual and
get figure out what to do, they

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put on their glasses. It shows
them open this flap, look here,

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pull out this circuit board, inspect
this, check these connections, and walks

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them through step by step, visually
showing them in the moment what to do.

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So it's almost like real time training
in the moment. If for those

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people that watched the movie The Matrix, it's a little bit like that.

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00:27:00.240 --> 00:27:03.039
You know, you plug in.
There's no spike casting on the back of

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00:27:03.079 --> 00:27:04.680
your head in this model, which
is goodness yeah, but you know you

379
00:27:04.720 --> 00:27:08.279
could be It's the same idea of
instantly being able to learn how to do

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something as you're shown step by step
by the AI through augmented reality exactly what

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to do, so you can learn
along the way. That's so exciting.

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Right. If that doesn't open your
eyes listeners and viewers to possibility and get

383
00:27:22.240 --> 00:27:23.440
too excited, I don't know what's
going to do it for you. This

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00:27:23.480 --> 00:27:27.519
is so great. Okay, speaking
of exciting, and this also was really

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00:27:27.599 --> 00:27:32.920
ripting for me. You talk about
the promise of virtual reality driving healthcare,

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00:27:33.000 --> 00:27:34.519
so you've got you've got. I
love how you've got different chapters based on

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00:27:34.519 --> 00:27:37.880
different industries, healthcare being one of
them. But we talk about the studies

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00:27:37.880 --> 00:27:42.039
between Duke University and the University of
sal Polo and the work they're doing on

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00:27:42.200 --> 00:27:48.559
chronic spinal cord injuries. I thought
that that whole idea of that kind of

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00:27:48.599 --> 00:27:53.119
collaboration and the possibilities for those emerging
technologies were I don't know, it's so

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00:27:53.559 --> 00:27:57.920
inspiring and awesome that I was thrown
by them, say say more about what

392
00:27:57.960 --> 00:28:03.000
they're doing and what's actually happening there. Yeah, virtual reality has all kinds

393
00:28:03.039 --> 00:28:08.720
of therapeutic benefits from people with PTSD
and treating them to just training people to

394
00:28:08.759 --> 00:28:15.359
react correctly in the moment. The
Walmart shooting incident in Santa Fe I think

395
00:28:15.359 --> 00:28:19.200
it was three years or so ago. The Walmart staff there said, Hey,

396
00:28:19.240 --> 00:28:23.200
if we hadn't been trained in these
virtual reality headsets, we would not

397
00:28:23.279 --> 00:28:26.200
have responded so quickly to the situation
and wouldn't have saved all us lives.

398
00:28:26.200 --> 00:28:30.519
So it is great for simulating things, but it's also great for tricking our

399
00:28:30.559 --> 00:28:36.960
brains. So what they did with
the University of Sapaolo and Duke they took

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00:28:37.000 --> 00:28:42.559
patients who had spinal cord injuries and
they immersed them in this therapeutic simulation which

401
00:28:42.599 --> 00:28:47.799
was designed to improve the mobility of
their lower limbs. So they were fitting

402
00:28:47.839 --> 00:28:49.759
with the Brain machine interface, which
it's a little helmet that goes on and

403
00:28:51.039 --> 00:28:56.960
senses electrical activity in the brain,
an exoskeleton which they fit onto their legs

404
00:28:56.000 --> 00:29:00.920
which would move their legs around,
and then a VR headset that showed them

405
00:29:02.000 --> 00:29:03.720
a virtual pair of legs, so
they were just looking down as if they

406
00:29:03.759 --> 00:29:10.839
had a fully functional, normal pair
of legs and without an exoskeleton on them.

407
00:29:11.000 --> 00:29:15.720
The brain wis SHEE interface was then
used to control the exoskeleton and in

408
00:29:15.759 --> 00:29:22.079
the VR they saw the movements of
the exoskeleton mirrored in the simulation. The

409
00:29:22.119 --> 00:29:29.920
act of seeing virtual legs move inside
a simulation lead patients. They quickly learned

410
00:29:29.960 --> 00:29:36.680
how to control the exoskeleton legs using
the interface, and it formed new pathways

411
00:29:36.720 --> 00:29:40.720
in the brain core text and then
the undamaged nerves in the spinal column.

412
00:29:41.200 --> 00:29:44.720
And after extensive training, you know, they were able to remove the brainische

413
00:29:44.759 --> 00:29:49.720
interface and the exoskeleton under the eyeheadset, and some patients regained limited control and

414
00:29:49.759 --> 00:29:56.640
sensation in their legs just by being
simulated and tricked into thinking that they could

415
00:29:56.640 --> 00:30:00.920
do this. It's just phenomen What
I really apreciate about that story, and

416
00:30:00.920 --> 00:30:04.279
you just narrated it so beautifully from
the book, is that it's just here's

417
00:30:04.279 --> 00:30:10.279
a great illustration of how technology really
can raise us, really can pull us

418
00:30:10.400 --> 00:30:12.720
up right. It's such a such
a beautiful contribution. And I don't know

419
00:30:12.759 --> 00:30:15.720
anything about that at the healthcare space
and ever worked in that, but and

420
00:30:15.759 --> 00:30:18.880
I can't imagine I want to be
like that, not to be able to

421
00:30:18.880 --> 00:30:21.640
move my legs. I love to
run and love to move, But the

422
00:30:21.720 --> 00:30:25.119
idea of being able to see the
promise of using that kind of technology for

423
00:30:25.200 --> 00:30:30.440
something like that is it's really compelling. Yeah, the healthcare industry is going

424
00:30:30.480 --> 00:30:33.079
to change dramatically in the next fifteen
years, and I couldn't be more excited

425
00:30:33.160 --> 00:30:37.119
that it's one of the sectors I
spend a lot of time thinking about and

426
00:30:37.279 --> 00:30:40.880
working in, and AI is going
to completely transform it, and the other

427
00:30:40.880 --> 00:30:45.279
technologies will play a big part too, can't wait. I'm sure every want

428
00:30:45.319 --> 00:30:48.599
of us on this, on this
call or this video will in some way

429
00:30:48.200 --> 00:30:52.720
be will experience those those changes in
those upgrades. So it's pretty exciting,

430
00:30:53.920 --> 00:30:56.680
all right. So now you would
have been sort of saying this here,

431
00:30:56.680 --> 00:31:00.400
but I want to bring it home
for our listeners for this last this second

432
00:31:00.440 --> 00:31:06.119
segment here, But you talk about
every organization will need a labor augmentation strategy,

433
00:31:06.160 --> 00:31:10.000
elevating your workers by augmenting them with
superpowers. What's not to love about

434
00:31:10.000 --> 00:31:11.400
that? I mean, I love
the idea of being able to bring up

435
00:31:11.400 --> 00:31:17.359
people's greatness, and if technology helps
us do that, I'm in. Yeah.

436
00:31:17.359 --> 00:31:22.039
I think if leaders of companies just
look at these technologies as a way

437
00:31:22.119 --> 00:31:27.480
to save costs and to remove labor
from the equation, they failed and they

438
00:31:27.559 --> 00:31:32.839
might get some short term gains.
But all the studies I've seen show the

439
00:31:32.880 --> 00:31:37.440
best business impact in the medium to
long term is when you have an augmentation

440
00:31:37.480 --> 00:31:41.039
strategy, When you're looking at how
to use technology to elevate your talent,

441
00:31:41.559 --> 00:31:45.279
and really, when you're thinking about
these superpowers and boosting our abilities, it

442
00:31:45.400 --> 00:31:51.240
is our cognitive abilities, our physical
abilities, and then our sensing abilities,

443
00:31:51.240 --> 00:31:55.839
our ability to see and experience the
world. So we'll give you some examples.

444
00:31:56.279 --> 00:32:00.759
See through the letter C and then
thru. They're a company building headsets

445
00:32:00.799 --> 00:32:06.680
for firefighters and they enhance the senses
when they are in a smoky environment and

446
00:32:06.680 --> 00:32:10.000
allow them to see edges and shapes
through smoke, and they're able to get

447
00:32:10.079 --> 00:32:15.880
in and out of buildings when they're
doing rescues five times faster using this enhanced

448
00:32:15.920 --> 00:32:22.200
sensing capability. Construction workers are starting
to use exoskeletons to allow them to lift

449
00:32:22.240 --> 00:32:25.680
weights up to two hundred pounds as
if they were just like a feather,

450
00:32:27.480 --> 00:32:34.240
and ais are being used to boost
their creativity and our imagination. Autodesk has

451
00:32:34.279 --> 00:32:38.200
created a suite of design tools that
use augmented reality to take the design,

452
00:32:38.240 --> 00:32:43.599
the initial design that the designer creates, riff on it and create hundreds or

453
00:32:43.680 --> 00:32:45.400
thousands of alternatives and say, hey, we did it this way, we

454
00:32:45.640 --> 00:32:49.960
did it that way, And so
the designer has all of these choices to

455
00:32:50.000 --> 00:32:53.680
look at. And when designers first
use these tools, it was expected they'd

456
00:32:53.680 --> 00:32:59.119
be more productive, and they were. But what surprised Autodesk is that they

457
00:32:59.160 --> 00:33:02.839
said, this makes me feel so
much more creative. This liberates my creative

458
00:33:02.880 --> 00:33:07.279
between my imagination. Yes, I
love that, I'm in for that.

459
00:33:07.319 --> 00:33:09.880
We have more to talk about that. Toward the end of our conversation and

460
00:33:09.880 --> 00:33:14.200
without let's grab our last break.
I'm your host, doctor Elise Cortez.

461
00:33:14.319 --> 00:33:15.960
We've got on air with Steve Brown, who is a futurist, author and

462
00:33:15.960 --> 00:33:20.079
consultant with thirty years of experience in
high tech. Is the author of the

463
00:33:20.119 --> 00:33:24.119
book entitled The Innovation Ultimatum, How
six strategic technologies will reshape every business in

464
00:33:24.160 --> 00:33:29.599
twenty twenties. It's how to guide
on digital transformation into today. From Portland,

465
00:33:29.640 --> 00:33:31.559
Ore again to stay with us,
We'll be right back. Doctor release

466
00:33:31.640 --> 00:33:37.759
Cortez is a management consultant specializing in
meaning and purpose and inspirational speaker and author.

467
00:33:38.079 --> 00:33:45.279
She helps companies visioneer for greater purpose
among stakeholders and develop purpose inspired leadership

468
00:33:45.559 --> 00:33:51.880
and meaning infused cultures that elevate fulfillment, performance, and commitment within the workforce.

469
00:33:52.480 --> 00:33:54.839
To learn more, or to invite
a lease to speak to your organization.

470
00:33:55.200 --> 00:33:59.799
Please visit her at a lease Cortez
dot com. Let's talk about how

471
00:33:59.839 --> 00:34:10.239
to get your employees working on purpose. This is working on Purpose with doctor

472
00:34:10.320 --> 00:34:15.880
Elise Cortez. To reach our program
today or open a conversation with Elise,

473
00:34:15.280 --> 00:34:22.480
send an email to Elise ali se
at Elise Cortez dot com. Now back

474
00:34:22.519 --> 00:34:32.039
to working on purpose. Thanks for
staying with us, and welcome back to

475
00:34:32.039 --> 00:34:35.719
working on purpose. If you're just
tuning in. My guest is Steve Brown.

476
00:34:35.880 --> 00:34:37.920
He's a futurist, author and consultant
with thirty years of experience in high

477
00:34:37.920 --> 00:34:42.719
tech. He is the former futurist
in chief evangelist at Intel Corporation, and

478
00:34:42.719 --> 00:34:46.159
he's the author of The Innovation Ultimatum, How six strategic technologies will reshape every

479
00:34:46.159 --> 00:34:51.280
business in the twenty twenties. I'm
your host, doctor Elise Cortez. Okay,

480
00:34:51.320 --> 00:34:53.719
so for this last part of our
conversation, Steve, it goes so

481
00:34:53.760 --> 00:34:58.199
fast, right. I told you
what I want to assuade. Maybe some

482
00:34:58.239 --> 00:35:01.400
of the concerns that people have about
worry about inculcate or adding AI in these

483
00:35:01.440 --> 00:35:05.920
technologies to their lives and their business, and I want to address some of

484
00:35:05.960 --> 00:35:09.480
the important ways that you steward the
conversation. How you're suggesting companies plan for

485
00:35:09.519 --> 00:35:15.800
that, And so you say,
as business as businesses deploy artificial intelligence,

486
00:35:15.880 --> 00:35:20.320
leaders will need to stay laser focused
on their core humanistic purpose and communicate it

487
00:35:20.360 --> 00:35:24.760
clearly and relentlessly to every employee.
AIS learn from historical data and from historical

488
00:35:24.800 --> 00:35:29.840
behaviors and thus reflect human vice and
values. If your employees aren't fully aligned

489
00:35:29.880 --> 00:35:31.840
with your purpose, mission, vision, and values, your AIS won't be

490
00:35:31.920 --> 00:35:37.000
either. Yep, pretty much so, as I was saying in the show,

491
00:35:37.119 --> 00:35:44.360
right, just like kids, AIS
learn from observing the behavior of others,

492
00:35:44.440 --> 00:35:49.400
and without clear rules and setting a
good example, kids turn into brats,

493
00:35:49.920 --> 00:35:53.159
and the same applies AIS. So
when AIS are being installed in an

494
00:35:53.239 --> 00:36:00.519
organization and they're being trained, it's
really important that the humans training them are

495
00:36:00.599 --> 00:36:05.440
acting as we would want the AIS
to act. And so having a really

496
00:36:05.480 --> 00:36:10.079
strong culture, a strong set of
values, that you communicate relentnacy to employees,

497
00:36:10.119 --> 00:36:15.199
that you reward them for their behavior
to values, and setting a clear

498
00:36:15.239 --> 00:36:20.679
purpose so that everybody in the organization
knows what to do and how to behave.

499
00:36:22.079 --> 00:36:24.360
If you can do that then your
ais are going to learn from that

500
00:36:24.760 --> 00:36:28.800
and they're going to behave as you
would hope them too, and they can

501
00:36:28.880 --> 00:36:32.159
you know, you're going to on
board them as team members who are living

502
00:36:32.199 --> 00:36:37.360
the culture and become examples from the
humans then learn from. So we really

503
00:36:37.440 --> 00:36:40.960
need very aware people who are stewarding
that process, very aware of their own

504
00:36:40.960 --> 00:36:45.599
biases, which we all have right
and to the extent that they can and

505
00:36:45.840 --> 00:36:51.880
and and conscientiously steward that process.
That's that's fascinating to me. Yeah,

506
00:36:52.119 --> 00:36:55.199
I think we have to be very
mindful. These are powerful technologies. We

507
00:36:55.199 --> 00:37:00.599
can do incredible, powerful good with
them. But if we not thoughtful about

508
00:37:00.599 --> 00:37:05.880
the way we build these technologies,
they could have consequences we don't want,

509
00:37:05.920 --> 00:37:08.360
and you know we all worry about
that. But I think if we're mindful

510
00:37:08.719 --> 00:37:15.599
and really thoughtful about how we train
these ais and help us to be the

511
00:37:15.639 --> 00:37:19.679
best that we can be, and
to be even better than us, then

512
00:37:19.719 --> 00:37:22.559
we can build something really lasting and
wonderful. I really appreciate you bringing that

513
00:37:22.599 --> 00:37:25.360
up to you, because people do, as you well know from your work

514
00:37:25.400 --> 00:37:30.320
and your experience, fear these things
because they don't understand them and they're unknown.

515
00:37:30.719 --> 00:37:32.320
So what I'm really hearing from you
is the extent to which we as

516
00:37:32.400 --> 00:37:37.480
humans need to really step our our
game up as well to help steward this

517
00:37:37.559 --> 00:37:42.880
process along here. So that's it's
done in the most conscientious, purposeful fashion

518
00:37:43.000 --> 00:37:45.119
as we can as we can make
it. Yeah, we should be cautious,

519
00:37:45.119 --> 00:37:50.519
but not fearful. Beautiful, beautiful. So and then you've we've got

520
00:37:50.599 --> 00:37:53.519
some questions about to how to start
to access these technologies, and I think

521
00:37:53.559 --> 00:37:59.320
this next question will help you do. Say that any major automation efforts should

522
00:37:59.320 --> 00:38:02.559
involve ethno refers and experience designers on
the front end of the project to understand

523
00:38:02.559 --> 00:38:07.679
the important steps where the innate humanity
of the organization adds value within the business

524
00:38:07.719 --> 00:38:12.239
processes. And you say, poor
awareness of where humans add unique value main

525
00:38:12.360 --> 00:38:16.480
lead to over automated business processes that
destroy market differentiation and reduce the companies to

526
00:38:16.519 --> 00:38:22.920
go to deliver against their brand promise
and purpose. That's incredibly powerful to understand,

527
00:38:22.920 --> 00:38:28.519
Steve. Yeah, and I think
it speaks to the historical role that

528
00:38:28.800 --> 00:38:32.360
information technology is played in the workplace. It was largely deployed to boost efficiency

529
00:38:32.360 --> 00:38:37.719
and productivity, which in turn went
into lower costs and that improve profitability,

530
00:38:38.079 --> 00:38:43.039
and it's going to be very easy
for business leaders to fall back on that

531
00:38:43.119 --> 00:38:46.960
approach again, and I think that
would be leaving benefit on the table,

532
00:38:47.000 --> 00:38:51.239
because you know, these new technologies
are looking bath from the book, will

533
00:38:51.360 --> 00:38:53.599
yield further productivity gains, no doubt, abounce it, but they can do

534
00:38:53.719 --> 00:39:01.079
so much more. And I think
if leaders other than just automate away labor

535
00:39:01.079 --> 00:39:07.199
wherever they can in pursuit a short
term profit, they should set themselves up

536
00:39:07.280 --> 00:39:12.119
to try to look beyond that,
because what they're likely to do is to

537
00:39:12.199 --> 00:39:15.840
automate away all the humanity, all
the things that differentiate their company, their

538
00:39:15.880 --> 00:39:21.159
brand, the way they interact with
customers, automate that away, and then

539
00:39:21.239 --> 00:39:24.880
what they're moving then is their differentiation
versus their competition. What that leads to

540
00:39:24.920 --> 00:39:29.239
them is a race to the bottom
on price, which is not good for

541
00:39:29.280 --> 00:39:34.159
anybody, because if we assume that
all competitors have similar access to technology and

542
00:39:34.239 --> 00:39:37.519
capital, they're going to strip away
the differentiation of their brands, which is

543
00:39:37.559 --> 00:39:43.320
their humanity. And that's just not
good for customers, employees, or shareholders.

544
00:39:44.320 --> 00:39:45.920
And I hope again, listeners and
viewers, that you find that encouraging.

545
00:39:46.280 --> 00:39:51.079
I certainly do so. I hope
that you recognize that you are absolutely

546
00:39:51.199 --> 00:39:55.239
needed and wanted in the workplace.
Yeah. I mean without humans, most

547
00:39:55.239 --> 00:40:00.639
businesses just they're nothing. Yeah.
Yeah, it's just an importan in distinction.

548
00:40:00.360 --> 00:40:04.559
And then going up further on here
when we start playing this way out

549
00:40:04.559 --> 00:40:07.159
in the future here, I was
really really fascinated with what you said about

550
00:40:07.639 --> 00:40:12.119
the notion that if more machines produce
a lot of what we need and workers

551
00:40:12.119 --> 00:40:15.199
don't do those jobs to earn wages, then taxes to government are reduced.

552
00:40:15.360 --> 00:40:20.320
And you talk about people like Sir
Richard Branson, Elon Musk, Mark Zuckerberg,

553
00:40:20.559 --> 00:40:23.679
Stephen Hawking, and Ray kurtzwell Will
who have concluded that some kind of

554
00:40:23.760 --> 00:40:28.920
universal basic income will be required to
the future to do to automation. I've

555
00:40:28.920 --> 00:40:30.920
heard a little bit about about UBI, but I knew nothing about it.

556
00:40:30.960 --> 00:40:35.280
Can you say a little bit more
about this topic. It's fascinating. Yeah,

557
00:40:35.320 --> 00:40:37.159
And we're sort of straying into the
realm of politics here, which I

558
00:40:37.199 --> 00:40:42.159
try and stay out of. But
you know it is it is a potential

559
00:40:42.239 --> 00:40:46.840
consequence of automation gone wild, is
that suddenly you know, they're just not

560
00:40:47.000 --> 00:40:51.480
enough jobs for us. And if
that happens, which I don't think does

561
00:40:51.559 --> 00:40:54.320
happen. I think we see some
automation, we're going to have to support

562
00:40:54.320 --> 00:40:59.679
people somehow, and so this notion
of universal basic income, everywey just gets

563
00:40:59.800 --> 00:41:02.239
a basic amount of money to be
able to live their lives, and then

564
00:41:02.280 --> 00:41:06.599
if you want to top up from
that, they have to work if they

565
00:41:06.599 --> 00:41:09.119
can find an employment. I think
the way it will likely play out is

566
00:41:09.119 --> 00:41:13.840
that while many jobs will be augmented, I know a lot of stuff we've

567
00:41:13.840 --> 00:41:16.079
talked about in the last twenty five
minutes or so, some jobs will be

568
00:41:16.079 --> 00:41:20.960
automated, and for those people,
they're going to need to reskill an upskill

569
00:41:21.199 --> 00:41:24.760
to remain relevant in the workplace.
So as they do that, some people

570
00:41:24.760 --> 00:41:30.000
are going to need support, and
maybe UBI comes in for those people.

571
00:41:30.400 --> 00:41:32.760
And some people will just not be
able to make the leap for whatever reason.

572
00:41:34.559 --> 00:41:37.480
So it's a UBI is just one
of a number of ideas to help

573
00:41:37.519 --> 00:41:42.719
support people either while they train to
gain the skills they need or in some

574
00:41:42.760 --> 00:41:46.280
cases they might need that support permanently. But there are other ideas too,

575
00:41:46.519 --> 00:41:50.760
you know, taxing robots. If
this is Bill Gates's idea, if a

576
00:41:50.840 --> 00:41:54.119
robot replaces a person who makes seventy
five thousand dollars a year. Okay,

577
00:41:54.280 --> 00:41:59.239
tax that robot as if it was
earning seventy five thousand dollars. Interesting,

578
00:41:59.519 --> 00:42:01.880
and then the you have negative income
tax, so supplemental money from the government

579
00:42:02.119 --> 00:42:06.039
for people who earned below a certain
threshold. So there's flipping the idea of

580
00:42:06.079 --> 00:42:09.599
income tax upside down. Yeah,
it's And again you'll like to say,

581
00:42:09.599 --> 00:42:12.760
we are getting in the role of
politics, and I want to stay away

582
00:42:12.760 --> 00:42:15.199
from that as well, but they
are very interesting ideas that need to be

583
00:42:15.239 --> 00:42:17.920
considered and pondered and thought through.
So now we sprinkled something in their foreign

584
00:42:17.920 --> 00:42:22.239
listeners and viewers who want to take
it from there. And to that end,

585
00:42:22.400 --> 00:42:23.880
you've sort of hinted at this and
the last thing you were talking about.

586
00:42:23.960 --> 00:42:28.239
But you say in your book that
technology has always created more jobs than

587
00:42:28.280 --> 00:42:32.000
it has destroyed, and typically these
new jobs require a higher level of skill

588
00:42:32.079 --> 00:42:37.559
and create more value and thus command
higher wages. And so the adult education

589
00:42:37.599 --> 00:42:39.880
programs will be vital for society to
safely navigate this transition. And you've got

590
00:42:39.920 --> 00:42:44.639
a whole chapter dedicated to education,
which I really appreciated. I read everything

591
00:42:44.679 --> 00:42:47.159
I read it a couple of times. Talk to us more about that,

592
00:42:47.199 --> 00:42:51.800
because one of the things that in
my work that I do around growth and

593
00:42:51.840 --> 00:42:54.480
transformation is for me, you're never
done growing, right, and I love

594
00:42:54.519 --> 00:42:59.000
the idea forever learning. For some
people, that's really scary and that's not

595
00:42:59.039 --> 00:43:01.119
really that interesting. So can you
talk to us a bit about how you

596
00:43:01.280 --> 00:43:07.159
see this ongoing adult education really playing
out and working well for us? Yeah,

597
00:43:07.199 --> 00:43:10.960
I think it's clear that people will
need a higher level of education going

598
00:43:12.000 --> 00:43:19.199
forward for many roles, and the
era of a two year college degree or

599
00:43:19.199 --> 00:43:23.880
a four year higher education degree,
that paradigm is gone. What makes more

600
00:43:23.960 --> 00:43:29.440
sense is this idea of lifelong learning
and that becomes the norm, and maybe

601
00:43:29.519 --> 00:43:35.559
we have a relationship with higher educational
or just educational groups that help us to

602
00:43:35.599 --> 00:43:39.159
continue to grow throughout our lives.
And so it redefines the relationship between the

603
00:43:39.159 --> 00:43:45.239
world of education and people. So
to do that, we will have to

604
00:43:45.360 --> 00:43:50.480
retool our education system, and the
education system has to step up. It's

605
00:43:50.480 --> 00:43:54.400
been pretty much the same for two
hundred years. It was designed to move

606
00:43:54.480 --> 00:44:00.039
people out of fields and inter factories
and offices, and we now live in

607
00:44:00.039 --> 00:44:04.679
the Internet era. We could completely
rethink the way that we deliver education,

608
00:44:05.320 --> 00:44:09.119
and I think the opportunity there is
to deliver a high quality education at far

609
00:44:09.199 --> 00:44:14.400
lower cost that we do today,
make it far more accessible to people.

610
00:44:14.960 --> 00:44:17.880
I think business will also need to
play a role. The Business Roundtable met

611
00:44:19.039 --> 00:44:22.679
last year, they had this idea
of stakeholder capitalism, and one of the

612
00:44:22.719 --> 00:44:29.679
things that explicitly acknowledging their is business's
role in helping their employees to constantly grow

613
00:44:30.000 --> 00:44:32.039
and develop new skills, and that
business needs to fund and support that.

614
00:44:32.239 --> 00:44:35.400
So I think it's going to be
something that everybody has to play a part

615
00:44:35.519 --> 00:44:37.639
in, but we're all going to
be along for a ride of constantly learning

616
00:44:37.639 --> 00:44:40.840
and improving. Yes, And to
that end, I was pleased that you

617
00:44:40.920 --> 00:44:45.199
brought that up, because I did
when that new statement came out of August

618
00:44:45.239 --> 00:44:47.719
nighteenth last year. I've immediately on
that and found that quite compelling and interesting

619
00:44:47.960 --> 00:44:53.239
and inspiring as a possibility. And
now I see more and more conversations around

620
00:44:53.239 --> 00:45:00.239
stakeholder capitalism, conscious capitalism, and
really business stewarding a world helping this door

621
00:45:00.199 --> 00:45:01.360
or the world that we all want
to live in, and then we do

622
00:45:01.519 --> 00:45:05.880
need businesses help to continue to grow
and learn. So I was very encouraged

623
00:45:05.920 --> 00:45:09.039
by that too. We're coming close
to out of time here, Steve,

624
00:45:09.079 --> 00:45:13.159
and I want to be sure and
ask you this you talk about in order

625
00:45:13.199 --> 00:45:15.639
to thrive in the post automation economy, we need a twenty first century psyche,

626
00:45:15.719 --> 00:45:19.880
which I thought was fantastic. And
you say we need to be adaptable,

627
00:45:19.960 --> 00:45:22.920
mobile, constantly curious, optimistic and
always learning, plus take charge of

628
00:45:22.960 --> 00:45:29.039
our own destiny, be genaceous and
have grit. Completely agree, and some

629
00:45:29.119 --> 00:45:32.239
of that really gets to what you
were saying before about really pulling out and

630
00:45:34.000 --> 00:45:37.960
calling ourselves into our full humanity to
be able to work alongside technology. So

631
00:45:37.960 --> 00:45:45.159
tell us more about this twenty first
century psych Yeah. So the number one

632
00:45:45.880 --> 00:45:47.880
question I get when I meet with
people in do events it should I be

633
00:45:47.880 --> 00:45:52.119
afraid of AI? I hope we've
touched a little bit on today. The

634
00:45:52.159 --> 00:45:55.840
answer is no. The second most
important question your common question I get is

635
00:45:57.280 --> 00:46:01.000
how, essentially some version of how
do I become robot proof? Or how

636
00:46:01.360 --> 00:46:06.800
what do I tell my children or
my grandchildren to help them become robot proof

637
00:46:06.840 --> 00:46:09.480
so that they will be relevant in
the workforce. And I think it really

638
00:46:09.519 --> 00:46:15.760
takes an attitude of owning your own
career being self motivated, but working to

639
00:46:15.840 --> 00:46:21.159
develop the skills their pay attention.
What are the skills you need to complement

640
00:46:21.239 --> 00:46:24.880
technology as technology can continue to improve
over time and other things we talked about

641
00:46:24.920 --> 00:46:30.320
in the previous block. Right,
it's the four sas of creativity, communication,

642
00:46:30.480 --> 00:46:35.360
collaboration, critical thinking, But it's
also things like empathy and adaptability,

643
00:46:35.480 --> 00:46:42.159
and that ability to be open to
always learning, to be positive and optimistic,

644
00:46:43.039 --> 00:46:47.119
and to always want to learn more
and be curious. Constant curiosity,

645
00:46:47.639 --> 00:46:53.079
I think, is what will power
people to have the most fulfilling careers going

646
00:46:53.079 --> 00:46:58.639
forward. Well that's one of the
major reasons I host to show at five

647
00:46:58.679 --> 00:47:00.320
and a half years and you are
episod in opertunor in ninety nine, so

648
00:47:00.360 --> 00:47:06.119
I'm slightly curious. I love it, absolutely love sharing what I learned with

649
00:47:06.119 --> 00:47:08.480
my lists and viewers across the World's
amazing. And on that note, see

650
00:47:08.559 --> 00:47:10.519
here we are at the end.
I want to give you the last word.

651
00:47:10.599 --> 00:47:13.880
You know, this show is listened
to across the world. People are

652
00:47:13.920 --> 00:47:16.559
looking to be able to learn how
to access more meaning and purpose in their

653
00:47:16.559 --> 00:47:20.119
lives and their leadership in their business. What do you want to lead them

654
00:47:20.159 --> 00:47:23.840
with? I think the biggest and
most important thing is don't be afraid of

655
00:47:23.840 --> 00:47:28.719
technology and what it can do for
us. Because the more you understand,

656
00:47:28.800 --> 00:47:31.880
the more I think you'll find you're
optimistic about the future as I am,

657
00:47:32.239 --> 00:47:36.800
and the more relevant you will be
in the workplace when you understand it.

658
00:47:36.800 --> 00:47:39.719
And that's why I wrote this book
to empower people, leaders in particular,

659
00:47:40.159 --> 00:47:45.679
with the information they need so they
can ask informed questions, understand what problems

660
00:47:45.719 --> 00:47:47.719
can be solved with the latest wave
of technology, and so just be inspired.

661
00:47:47.719 --> 00:47:52.639
I mean, there are ais out
there that can hear disease in the

662
00:47:52.679 --> 00:47:55.880
sound of your voice. If that
doesn't inspire you, and think about how

663
00:47:55.960 --> 00:48:00.960
that could save millions of lives by
catching things early, just by listening in

664
00:48:00.960 --> 00:48:07.239
a microphone to be able to literally
hear chronic heart further corner artwards disease,

665
00:48:07.360 --> 00:48:12.159
They're optimistic and future hypertension, diabetes, and even cancer just in the sound

666
00:48:12.199 --> 00:48:15.760
of your voice. These are the
types of opportunities we have when we embrace

667
00:48:15.840 --> 00:48:19.559
these technologies. And I'm excited to
see where the next ten fifteen years takes

668
00:48:19.639 --> 00:48:22.159
us. I am too, Steve, and you know the world is a

669
00:48:22.199 --> 00:48:24.039
better place with you in it.
I'm so glad we've crossed paths. I'm

670
00:48:24.119 --> 00:48:28.119
very grateful for your book and listeners. Viewers please pick it up. It's

671
00:48:28.199 --> 00:48:31.000
dynamic. It will change your life. You will learn more about Steve Brown

672
00:48:31.119 --> 00:48:36.000
his book The Innovation Ultimatum, or
to his consulting work he does at Possibility

673
00:48:36.000 --> 00:48:38.719
and Purpose. Start by visiting the
bald Futurist dot com or it's actually bald

674
00:48:38.760 --> 00:48:42.320
futurist dot com, not of the
in front of it. Love that you

675
00:48:42.320 --> 00:48:45.440
call yourself that. By the way, last week, if you missed the

676
00:48:45.440 --> 00:48:47.280
live show, you can always care
to be a recorded podcast. We turn

677
00:48:47.360 --> 00:48:52.440
the mic around and previous guest,
Danny Gutneck of Pathways as Sense Mind me

678
00:48:52.679 --> 00:48:54.880
about my own path to purpose,
and he gave me some new insights about

679
00:48:54.880 --> 00:48:58.599
my path and got me to admit
that my second great dream of what I

680
00:48:58.599 --> 00:49:02.440
would become in life. Thank goodness
that didn't happen came to pass. Listening

681
00:49:02.519 --> 00:49:06.360
and see what you think. Next
week we'll be on air with Joanne Hayman

682
00:49:06.480 --> 00:49:09.239
and hear about the work she does
helping women transition from jobs to working on

683
00:49:09.280 --> 00:49:13.199
purpose. See you there. Remember
that works at loos stop in our lives.

684
00:49:13.199 --> 00:49:22.480
So let's work on Purpose. We
hope you've enjoyed this week's program.

685
00:49:22.599 --> 00:49:25.760
Be sure to tune into Working on
Purpose, featuring your host, doctor Alice

686
00:49:25.840 --> 00:49:31.400
Cortez, each week on the Voice
America Empowerment Channel. Together, we'll create

687
00:49:31.440 --> 00:49:38.679
a world where business operates conscientiously,
leadership inspires impassioned performance, and employees are

688
00:49:38.679 --> 00:49:44.360
fulfilled in work that provides the meaning
and purpose they crave. See you there,

689
00:49:44.880 --> 00:49:45.360
Let's Work on Purpose.