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What's working on purpose anyway? Each week, we ponder the
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answer to this question. People ache for meaning and purpose
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at work, to contribute their talents passionately and know their
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lives really matter. They crave being part of an organization
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that inspires them and helps them grow into realizing their
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highest potential. Business can be such a force for good
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in the world, elevating humanity. In our program, we provide
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guidance and inspiration to help usher in this world we
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all want, working on purpose. Now, here's your host, Dr.
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Elise Cortez.
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Welcome back to the Working on Purpose program, which has
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been brought to you with passion and pride since February
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of 2015. Thanks for tuning in this week. Great to
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have you. I'm your host, Dr. Elise Cortez. I'm an
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organizational psychologist, workforce advisor, Vistage Chair, and the founder of
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Gusto Now, your partner in growing your people, leader, and culture.
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We are all about helping you unleash the energy and
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capability of your people by accessing their gusto, the life
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force for performance that drives commitment, perseverance, and genuine ownership
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of a shared mission. You'll learn more about us and
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how we can work together at gusto-now.com or my personal website, alisacortez.com.
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If you are just joining today's program, we have with
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us Daniel Como. He's the current chief of police for
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the city of Dallas, bringing more than 30 years of
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law enforcement experience. He began his career with the Houston
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Police Department before joining the DEA, where he led major
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operations in Houston, San Francisco, and Los Angeles, and later
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oversaw the Houston Field Division. Chief Como is known for
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his focus on intelligence-driven policing, recruitment, and strengthening community trust.
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He is the author of The Active Sport of Leadership, Discipline, Culture,
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and the Responsibility to Lead. We'll be talking about how
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what he learned all the years of playing baseball growing
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up has taught him about leadership throughout his career as
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an adult. He joins us today from Dallas. Chief Como,
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a hearty welcome to Working on Purpose.
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How are you today? I'm looking so forward, Dr. Cortez.
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I told you before we got on, you asked me
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how I was doing. I said, I'm doing great. I'm
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hanging out with you.
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That actually made me smile, made me feel good. Not
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everybody likes hanging.
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Out with me.
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Well, I suppose. I do have a few friends who
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are police chiefs, and I suppose it depends on where
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you're sitting, I suppose, right?
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At that moment.
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At that moment, exactly, that very moment. Well, let us
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celebrate this beautiful gift you brought into the world. I
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can tell you, Chief, that what you did here is
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harder than bringing a child into the world. I have
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done both, so kudos for making this happen. Congratulations.
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Thank you very much.
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It is hefty and just chock full of so many
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terrific nuggets, which we're going to get to as many
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of them as we can in this conversation. So before
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we get into some of the great leadership nuggets that
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you talk about in your book, I would love for
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you to share a bit about your philosophy that is,
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of course, leadership is an active sport. This is thread
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throughout the whole entire book. So let's situate that for
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our listeners and viewers first.
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Yeah.
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So one of the things I always say as a leader,
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you should have three words and those three words should
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define your philosophy.
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And my three words are to inspire, motivate and empower.
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And that's the crux of my leadership style. I start
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with those three words and it all goes from there.
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Well, that you and I share that. In fact, I,
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as I said to you in my notes, there are
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many things, of course, that we align on it. There's very,
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I can't think of anything that you wrote in your
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book that I don't align on. Um, But next, what
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we have to do, because so much of your story,
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and this is really delicious and delightful, Chief, so much
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of your story is drawn from your experience of baseball.
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And I love the chapter that you have, the story
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of how $ 25 decided you were going to play baseball
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and not learn to play the saxophone. So let's hear
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a little bit about that story and what your dad
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hoped to teach you by you playing baseball.
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Yeah, it goes all the way back. I was in
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second grade. I think I was seven, eight years old, second,
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third grade. And I came home. I attended St. Louis
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Cathedral in the French Quarters of New Orleans, Louisiana.
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And I was all excited because I had a little flyer.
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And the flyer said it was $ 25 to learn how
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to play the saxophone. And it was $ 25 was the cost.
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And it was a reoccurring cost. And I took the
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flyer home, and I was all excited. And I was like, hey, Dad,
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I want to play the saxophone. I want to learn
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how to play the saxophone. And I gave him the flyer.
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And he looked at me, and he says, son, we
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can't afford this $ 25.
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As a reoccurring cost. We just can't afford it.
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But there's a baseball flyer here, and it's $ 25 for
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the whole season. And I would love to get you
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to play baseball.
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It wasn't I would love to.
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It was more you're going to play baseball instead of
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learning how to play the saxophone. And that's where it
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all started for me playing baseball. It was called the
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Goretti Saints in New Orleans East.
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And did he say back then or hint at what
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he hoped you would learn by playing baseball? Or did
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you just get that later as you shared so well
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in the book?
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Yeah, so I think a lot of it was little
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nuggets that came later. Initially, with the baseball, I kind
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of pushed back a little bit, as much as I
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could push back. My father didn't play. He was definitely
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the boss of the house, especially when it came to
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me as a kid. But I questioned why baseball, because
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all my friends were playing basketball and football. And at
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that moment, he basically said, look, We want to do
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something a little bit different. We want to be different.
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Everybody plays baseball and football here. I'm sorry, everybody plays
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basketball and football here. We want to be a little different.
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Let's play baseball. And I think without saying it, I
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understand now exactly what he meant.
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And I started understanding that as life went on.
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I got to experience different cultures just from playing baseball.
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Go and hang out with some of my teammates. They
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were completely different than me and they were growing up
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differently than me. So I started experiencing different things than
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I would experience on my street corner where I grew up.
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And of course, we know how well that serves you
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today in your role, which brings me to my next
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question here. I did introduce you a little bit about
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your background, but I think our listeners and viewers want
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to hear just a sketch of your career and how
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it is that you became our chief of police here
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for the city of Dallas.
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First of all, I'm super excited to be the chief
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of Dallas. And even it goes through a lot of
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things in the book. There's many people that didn't think
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I could accomplish this. So you never know what's behind
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the curtain unless you really swing the bat.
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Hard and find out, right?
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So I started off as a Houston police officer at
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21 years old. After playing college baseball, I became a
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Houston police officer at 21 years old. Did six, six
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and a half years as a Houston police officer before
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I decided to go to DEA. And many people say, hey,
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why DEA? Why did you go to DEA? And I
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remember a little story. I was a task force officer
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working with DEA, and there was this one agent that said, man,
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I finally made it. And I said, being the smart
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mouth that I am, said, made what? Because I know
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it's not a case.
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And he's like, I'm making $ 100, 000. And I was like,
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you're making $ 100, 000? And he was like, yes, I finally
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made it. And I was like, holy crap.
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As a HPD officer, I think my base salary was
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probably $ 40, 000 at the time. So I walked right up
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to the recruiter's office and I said, hey, what do
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I need to do to be an agent?
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He says, hey, do you have a degree?
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I said, no, I think I'm like 26 hours short
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of a degree.
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He said, go back, get your degree, and then come back.
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So I went to the University of Houston downtown, finished
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my degree, and then I came back a year later
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and I said, hey, I have that degree.
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He said, well, let's start the process.
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And then I went on to do 28 years with DEA.
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And I always knew, especially, I shouldn't say I always knew,
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but coming towards the end of my career, I said
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I wanted to end back in local law enforcement, and
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I wanted to be with a major city. Now, here's
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the good or the bad about me. I don't like
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cold weather. And I started circling cities and locations on
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the map that was a major city where the weather
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wasn't too bad. And people will laugh at this, but
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Dallas was the furthest north I wanted to go.
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And I had it circled.
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It's a department that swings a big bat, a major player.
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When it comes to law enforcement.
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And the stars lined up, and there was an opening
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that came, and I put in for it. And either
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the city manager's really smart or she's... I don't know.
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But here I am as the Chief of Dallas now.
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Well, a hearty welcome. Although you might be questioning your
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decision is how many, I think it's like 42 days
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of over 100 this summer as opposed to 21 that
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we normally have or something like that. Hardly any rain.
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I don't know. But anyway. You said hardly any rain.
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I don't know if I've seen rain in two months.
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Okay, so I was trying to be optimistic. Yeah, I
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am really missing my rain. But anyway, I hope the
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fall and winter are something else. But The next thing
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we have to talk about, Chief, is, you know, you
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really strongly believe that leadership is ultimately about development of people. And,
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of course, we do, too, at Guster now. That's almost
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all we do. So I appreciate your perspective on that.
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If you could say a bit more about, you know,
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why do you believe that and how do you believe
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in developing people?
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Look, you have to lay that foundation for those to
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walk over a level, hard, concrete foundation. Many of us
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had to walk through and around dirt and over potholes.
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I want to make it smooth for everyone that follows
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me or as smooth as possible.
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So I believe in giving back. And there's mentors.
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That was in my life that made it a whole
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lot easier for me to walk on that foundation. So
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some of those potholes, some of my mentors allowed me
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to jump over them. So what I'm trying to do
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is fill those potholes so everyone that follows me can
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just walk smoothly. And obviously, everything's not smooth when it
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comes to leadership. But you definitely want to make it
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easier for those who follow you. By all the mistakes
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that I make, make sure those who are mentoring don't
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make the same mistake. And as we keep passing it down,
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it just makes it easier and easier and makes everyone
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a little bit more successful.
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For sure. And there's a couple more things I want
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to celebrate about that point there, Chief. And that is,
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one is you talk about how in terms of the
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true measure of your leadership is often found not in
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personal achievement alone, but in how many strong leaders exist
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because you invest in helping them grow, which I think
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is fantastic. How many careers did you actually help make?
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And the other thing that I thought was delightful about
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this particular topic is you say that it taught you multiplication.
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It taught you that strong leadership is ultimately measured by
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how many followers one person creates, not by how many followers,
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but how many future leaders became stronger because somebody intentionally
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invested in helping them grow. That's building on what you
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just said there. But those two pieces, that multiplication piece,
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I thought was really, really powerful. So I wanted to
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make sure that we resurface that in this conversation.
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Yeah, look, I'm really proud.
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So let me tell you this. This is one of
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the things I'm really proud of. When I retired... Many
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people told me, oh, man, once you're gone, the agency
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will forget about you. Your phone will stop ringing. People
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will forget about you. True, the agency might have forgotten
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about me, but the people definitely haven't. There's not a
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day that goes by probably in the 18 months that
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I've been gone from DEA where I don't get a
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phone call or a text message from someone saying, hi,
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how are you doing?