To Improve the Quality of Your Life, Relationships and Results, All You Need is “L.O.V.E.”

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W FOURCY Radio. What's Working on
Purpose? Anyway? Each week we ponder

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the answer to this question. People
ache for meaning and purpose at work,

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to contribute their talents passionately and know
their lives really matter. They crave being

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part of an organization that inspires them
and helps them grow into realizing their highest

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potential. Business can be such a
force for good in the world, elevating

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humanity. In our program, we
provide guidance and inspiration to help usher in

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this world we all want Working on
Purpose. Now here's your host, Doctor

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00:00:58.640 --> 00:01:06.680
Release Cortez. Welcome back to the
Working and Purpose Program. Thanks doing again

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00:01:06.879 --> 00:01:08.280
and again this week. It's great
to have you. This show has been

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on air since February of twenty fifteen. It is my pride and joy.

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I'm your host, doctor Elise core
Test, joining you live from Dallas home

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base for me. If we have
not met, chat and you don't know

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me. I'm a management consultant,
organizational logo therapist, speaker and author.

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My team and I at Gusto Now
provide a system to enable companies to enliven

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and fortify their culture and operations by
articulating their purpose and building inspirational leaders and

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cultures activated by meaning, purpose and
shared learning. The system turns your company

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from a flatline EKG to a vibrant
destination workplace where engagement, performance and retention

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are measurably elevated. You can learn
more about us and we can work together

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at eliscoretest dot com and gustodashnow dot
com. Now getting into today's program with

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us is Talia Fox. She's the
CEO of Kusai Global, Inc. Which

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helps her clients to maximize human potential
by leveraging strategic intelligence and helps individuals and

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organizations foster conected cultures and promote conscious
equity. She's the author of the Power

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of Conscious Connection for habits to transform
how you live and lead, which we'll

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be talking about today. She's Joys
today just outside of Washington, d C.

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Tell you, welcome to working on
Purpose. So great to be here,

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Ha Lise, it is so great
to have you. As we were

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saying before we got on air together, you know, one of the greatest

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things about hosting the show is because
most of my guests come through public relations

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people, I meet people I wouldn't
otherwise get to meet, including you.

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So I'm delighted to meet you.
As you know, I've read your book

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cover to cover and because I know
you better than maybe our listeners and guests

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do so far, would you just
introduce yourself and say a little bit about

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where this beautiful love system that you
created came from. Absolutely. So,

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I've been doing this work for almost
twenty years. And what I mean by

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this work is I'm an executive leadership
strategist, so I've been working with organizations

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and my journey for this book started
as a mom. That was I became

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a single mom. I wanted to
lose weight, I wanted to achieve a

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lot. I was studying psychology and
I said, there's got to be a

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hack for our lives. So this
book is really this combination of what I

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learned as a therapist, actually looking
at cognitive behavioralism, which is how do

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you take your thinking and impact your
behavior. I also think about the existential

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questions of what is this life about? And then combining that with the leadership

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skills that you need to achieve something. I feel like I'm onto something here.

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At least I'm hacking our lives to
figure out how to both be happy

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I love the word vibrant and excited, but also to achieve really important things.

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So this journey has been quite a
ride, and in the book,

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I've tried to captivate that and to
share what I know with the world.

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And you did it beautifully. As
as I was saying to you, I

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really appreciate that you really let us
into your life and your connection with your

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father and just some of those beautiful
memories and the things that he taught you

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along the way that if you've infused
into your life and your work too,

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it's really beautiful. Thank you so
much. You're welcome. So as I

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want to do, I like to
read sometimes direct passages from the book just

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because it's so beautiful how you rendered
this, and then I'll ask you to

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comment on it. So you say
toward the beginning of the book, you

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say, quote our behavior and habits
can turn us into zombies, ignoring life,

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rejecting uniqueness, defying problem or denying
problems, and forgetting to look up

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and gain clarity about how we choose
to live. The nightmare is real when

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we are not conscious and connected to
something bigger. Yet, as with all

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nightmares, you can wake up with
a little shift, You can gasp back

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into the light to realize that you
aren't really in danger. You just need

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to experience more conscious connection. And
obviously to me, that's the promise of

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your whole book and your system.
So I mean, that's gorgeous. That

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is just a gorgeous, compelling grab
you in around your neck passage, Dahlia,

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thank you. Yeah, you know, we are in a very interesting

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time, and I think we've been
in this time for several years where it

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just feels like we're not listening to
each other. It feels like a nightmare.

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People feel disconnected. One of the
interesting things about working in with large

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corporations and businesses is I was just
astonished at how much therapy is needed,

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how anxious people are, how sad
this us, and we don't have tools.

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I think one of the issues that
we're having in this world is that

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we think that we should know what
to do, and we think that it's

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intuitive. So the promise of the
book is definitely we don't have to choose

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this nightmare. There are some skills
and there are some habits that we can

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practice that allow us to be present, to be happy, and to achieve

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some really great things. I love
the words that we're used in the beginning

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of this podcast. To elevate humanity
is really really critical here. Agreed.

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You know, it's so interesting.
There's some beautiful, nice overlap and congruence

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with our work. You use the
word zombies. I use the phrase walking

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debt in my first book, and
that really came to be when I'd be

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asking audiences or speaking audiences and I
would pose the question what are you passionate

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about? There'd be this sea of
faces that were struggling looking for the answer,

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and they didn't know what it was. And I could tell they didn't

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have an answer to the question.
And I have been a member of the

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Walking Dead, I know if I've
been a card Carring member, I understand.

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So there's no judgment in this this
is about how do we help?

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So I want to next if we
can just kind of now lay out first,

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because we're going to dive into your
system here, If we can just

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lay out your beautiful love system here, the system of habits that you've created

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that will help transform how we live
and lead talk us through them, please

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absolutely. And just to add on
to what you were just saying, what's

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so critical about passion about waking up
is I'm also a strategist, so I

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have learned that if you have a
system of being, you will have an

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edge and likely be the most street, strategic and smartest person in the room.

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Because we are surrounded by so many
zombies, so there are two to

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this one you'll get really happy.
But the other side is it's very strategic

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around accomplishing great things, moving people, driving change, all of those wonderful

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things. In the Love system,
by the way, it is by not

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by design that it spells out the
acronym love. I actually came up with

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the skills first, and then it
happened to reflect love, and so it

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was so beautiful. I pulled it
together and it was like, oh,

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it's actually love. So the love
system is a set of habits that we

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practice on a regular basis, and
it applies to anything that you may need

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to accomplish. Really, if you
read ten thousand hours of leadership development training

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and books, it would boil down
to these four habits. It's lve,

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listen, observe, align with your
values, and engage and at each of

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these habits is connected to a very
critical leadership skills that changes everything. It's

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so Chris. I love it.
Of course, since we've laid that out

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at the beginning. Now I want
to spend the rest of our time together

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really diving into your system here and
again I just think it's so accessible.

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So one of the things that you
bring to life here that which I think

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is so important. You know,
just being really talking about listening consciously is

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so transformative. And what I always
say in my programs is, you know,

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when you really listen to someone,
you just melt them, because so

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seldom do they get that experience of
really being listened to. And there's something

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you can see it when you can. You know, I've witnessed it when

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I've been in restaurants and out and
I could see the people that are really

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connected powerful through listening. And so
you say you go on to talk about

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it will feel like a magic bullet. I completely agree with that. And

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so you say, you know,
to connect to learn to access miracles.

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There's a few concrete steps that you
can take to actually improve your listening and

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your emotional intelligence. But first you
tell us you have to pay attention to

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how we listen, and you gave
us five ways that we tend to listen.

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Would you walk us through those?
Yes, So we have these listening

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personalities, and part of this is
what I like to look at as a

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leadership strategies or what are the barriers
to listening. Some of us may say

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listening, I've heard this before.
But there's a lot of deepness to this

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listening thing, and we're not doing
so well at it. This is what's

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causing the zombie effect, and this
is what's actually I will tell you give

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me any problem that you have,
and I promise you that there's some level

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of your listening that is impacting that
problem. Finances, relationship, you're not

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getting up, promotion, whatever it
is. There is a listening strategy that

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we can implement to solve those problems, and it probably starts with your personality.

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So there are several different ways that
we have these personalities. We have

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the fact hunter that means you're bias
every time you listen, you're just listening

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for the facts. We've got the
plugger. These are people that are just

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constantly you think, you know,
you have all this knowledge and you're literally

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just listening so that you can uplift
yourself and you can get in there and

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share something, all right. We
have the entertainer listeners, which they're always

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just kind of trying to put on
They want to put on it. They

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want to get a show actually and
observe a show. So we have these

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very specific personalities and I go into
a couple of others in the book that

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really determine how we listen, and
it filters out probably critical information that we

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need not only to make some real
great decisions, but critical information that we

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need to form a more conscious connection
and a more strategic connection with the people

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to whom we're speaking. Mm hm, remind me what the thrill seeker listening

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type is about. The thrill seeker
is when they're listening, they're completely bored

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if you're not speaking in a way
that's very you know, excited, and

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they have to be entertained a lot
of people that are thrill seeking listeners.

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They probably also binge a lot on
Netflix. I'm one of them. I'm

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aware of my desire to thrill seek, but I actually meet those needs for

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myself and when I'm listening, I'm
really listening for that use imp priorities.

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So I have some listening strategies to
overcome what some of the natural tendencies may

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be in our personality. Mm hmm. That's so gorgeous. And I know

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you talk about in your book as
well, and I do too, But

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it's just the power of employing curiosity, right, being generally curious. Years

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ago, what not them? And
I guess that was maybe five years ago.

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He was teaching at Southern Methodist University. I was teaching junior and senior

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level students communication and things like that. And also one of the courses I

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took I taught them was how to
get and keep their first job. So

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the one of the things I had
them doing was I had them out going

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to network and they were like,
oh, doctor c You're not going to

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make us go talk to people that
you that we don't know, are you?

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I said, Oh, I am, I am, I'm going to

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quip you with the ability to go
do so, and they were like,

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you know, it's so nervous and
just the last thing they wanted to do

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was to talk to someone they didn't
know. And I said, you have

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this really powerful tool, it's curiosity, and it was so great, so

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many of them would come back,
doctor C. I mean, these amazing

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people, am like, isn't it
amazing what happens when you actually show up

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and go looking for and listening to
what someone might have to tell you.

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It's so big, you know,
it's interesting. This piece isn't in the

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book. I probably should have added
it, but there are five ways to

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sort of fabricate love for someone to
fall in love with you. And this

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is even you can use this romantically
or in business. One of them's eye

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contact another one or you know,
shared values, heightened experiences. And the

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fourth, the fifth I won't talk
about here because it's not appropriate, but

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the fourth is getting someone to help
you. So actually listening to someone and

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being able to listen for advice,
listen for guidance, particularly those that are

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starting out in their career. That
is a huge strategy to be able to

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form a relationship where people have buy
in, but it can't happen if you're

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not willing to listen. You know
this in the in the book at least

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that there is a tangible dollar amount
that I have seen clients lose because of

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their poor listening. I had the
opportunity to connect someone. They wanted to

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go into motivational speaking, and I
connected them with someone I remember that story,

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Go ahead, Yes, I connected
them with someone that was the person

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to know in this space. This
person only had fifteen minutes. They went

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on and on and on, never
asking one question, and there were so

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many nonverbal cues that you know the
other person was getting antsy. And so

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at the end of this experience,
I asked this person I was coaching that

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I took there and said, you
know, how do you think it went?

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And they were like, it went
great. And it was so interesting

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because he was so well intentioned,
but he just basically vomited his entire resume

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the whole time and he didn't get
any information. So he went into a

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meeting already knowing everything that he spent
fifteen minutes sharing. So it's the portal

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to wisdom, and it's the key
to being able to even innovate and that

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you know, there's another person that
I hooked up with, this exact same

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woman, and literally they made over
a million dollars in public speaking, but

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they spent their experience with her.
They spent the entire time asking a ton

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of questions and listening. So I've
actually seen some tangible financial, you know,

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disparities just based on this little,
seemingly you know, simple skill of

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listening. That's a great example.
Okay, so then let's just go ahead

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and top this off with the cherry, shall we, Because you provide in

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your book a ninety day listening challenge. What's that? So a ninety day

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listening challenge is a challenge of actually
intentional questions and conversations. So many of

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us when we engage with people,
we ask questions, how's the weather,

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what about that sports game? And
so the listening challenge is to ask people

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things like, what's important to you
these days? What are some of your

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goals, what are your values?
And just listen, find a little bit

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about people that goes beyond just some
of the superficial experiences, particularly those that

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you're working with and people in your
personal life. The other thing is listen

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to your mind, ask, ask
yourself questions, what's important to me,

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what am I liking? What are
my goals these days? And listen to

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the answers that come to you.
So this listening diet will support you in

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gaining wisdom about people and about yourself. And that wisdom is going The reason

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I call it a miracles because there's
this organic, natural epiphanies that happen,

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ideas that come to mind based on
you intentionally spending ninety days gathering information and

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listening to people. So beautiful,
talk about changing somebody's lives. All right,

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And with that, let's give our
listeners and viewers their first break.

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I'm your host, doctor Releas Cortez. We on the area with Talia Fox.

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She's the author of the Power of
Conscious Connections for Habits to transform how

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you live and lead. We've been
talking about the first element of her habit

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cycle, that is listen. After
Rick, we're going to get into the

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powers of keen observation. Stay with
this will be right back. Doctor Elise

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Cortes is a management consultant specializing in
meaning and purpose. An inspirational speaker and

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author, she helps companies visioneer for
greater purpose among stakeholders and develop purpose inspired

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leadership and meaning infused cultures that elevate
fulfillment, performance, and commitment within the

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workforce. To learn more or to
invite a Lease to speak to your organization,

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00:16:40.440 --> 00:16:44.519
please visit her at Elisecortes dot com. Let's talk about how to get

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your employees working on purpose. This
is working on Purpose with doctor Elise Cortes.

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To reach our program today or to
open a conversation with Elise, send

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an email to Alise K A.
L I se at at least Coortes dot

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00:17:03.559 --> 00:17:12.200
com. Now back to working on
Purpose. Thankteresting with us, and welcome

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back to working on purpose. I'm
your host, doctor release Cortes, as

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I too, am dedicated to helping
create a world where people realize their bit

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to let work are led by inspirational
leaders that help them find and contribute their

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greatness, and we do business better
in the world. I keep writing books,

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researching and writing books. So the
last one I have at came out

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in March of twenty twenty three.
It's called The Great Revitalization, How activating

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meaning and purpose can radically and liven
your business. And I wrote it for

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leaders to understand today's new playing field, which Talia, you talk about too,

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and then I include twenty two best
projreices to be able to fold into

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your culture to help you achieve that. You'll learn more about this book at

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at Leastcortes dot com or find it
on Amazon if you are just joining.

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My guest is Talia Fox. She's
the CEO of Kusai Global, Inc.

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Which helps her clients to maximize human
potential by leveraging strategic intelligence and helps individuals

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organization's foster connected cultures and promote conscious
equity. Sounds really good to me.

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Okay, So now that we've covered
listening and really helped our listeners and viewers

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understand the promise of really listening,
well let's not talk about observation. Yes,

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So the first step, of course, is working on your listening,

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and then after that observation is connected
to something called systems thinking. I love

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Yes, I systems thinking. I'm
obsessed with it. It's not just this

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idea of sitting around and looking.
It's about looking for connections. So one

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of the connections I made early on
at Least was that there's a connection between

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going to the gym in the morning
and getting enough sleep. Right, So

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that's the observation to get that it's
not finding the perfect diet or finding the

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perfect trainer. You need to go
to bed, and if you drink too

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much caffeine and if you work too
much. All of these things are actually

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connected to whether or not you're going
to feel good and healthy. So these

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kinds of connections are actually more concerned
about outcomes than they are about our opinions

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what we think should be happening.
So observation is really this whole opportunity to

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become very strategic about how what you're
choosing on a regular basis is impacting your

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outcomes. I just think that is
so so powerful, especially when you talk

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about the system's piece. I also
studied that for my doctoral work as well,

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and just it's so when you start
to recognize just you know, the

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beauty of the interdependence of everything around
you, it's so compelling, so alluring,

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and as you talk about in your
book, it just it elevates your

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consciousness, your intelligence, your connection. It's so beautiful. Thank you.

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Yeah, you know, And what
I love about this book when I told

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you kind of packed a lot in
a small book. But the whole idea

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is that you do this and you'll
be so smart innovative and strategic at work.

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But then you're happier because you're finding
all of these other ways in your

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life to feel great and to look
up and see how interdependent we are,

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and it really changes everything about how
we live and how we lead and how

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we plan and structure our world.
Completely agree, Okay, so we go

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on extra values. That's the V
in this we want. I want to

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first if we can you really distinguish
values in your book, really specific about

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value. So let's maybe if you
can first start there of how you're distinguishing

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values. Yes, so you listen, you observed, so you have all

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this great information and you're smart about
the information. And so now we've got

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to say, what is this for? This is that existential question, what

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is this life about? What's the
meaning behind it? And this is where

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the values comes in. So values
in the book, the V represents two

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things. One, it does represent
both your values, so those things that

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you say are really important to you, and it represents the value that you

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place on things and other people.
And so I know that we like things

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to be tied in the box.
With the V, We've packed in all

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of the things that support you onlining
your behavior with what matters most, which

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is what you care about and who
and what you care about. Okay,

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here's the delicious crossover between what you
do and what I do. So I

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am a logo therapist. I don't
know if you know doctor Victor Frankel's work,

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you know he he's you know,
he created from the existential psychology around

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logo therapy, and he talks about
three principal sources meaning. Meaning is our

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chief source of energy in life.
It's our chief source of motivation, et

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cetera. And there's three three principal
sources. And the way that we experience

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meaning is along our value system.
So what you find meaningful will probably be

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different from what I find meaningful because
we have different values. But the more

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that we can actually live our lives
around actualizing or activating those values, the

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more meaning we have, and therefore
the more energy we have. And that's

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how your work and mind connect.
Isn't that cool? It's so cool?

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And I think that it gets tricky
right in this world that we live in,

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because what I think is happening is
that once people understand that meaning right,

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and I love a search for meeting
right, once people understand what's important

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to them. Now, we have
to hold ourselves accountable, but whether or

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not we're choosing and aligning with that
importance. And what I think is happening

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to many of us across every aspect
of our lives is we're experiencing the intention

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behavior gap where we intend to be
a particular way. You know, I'll

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tell you I teach classes over the
past twenty years and if you have people

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raise their hand, if you ask
who in here is kind? You'll have

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a thousand people raise their hand because
it stribes. Then I say, what

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evidence do you have that you're a
kind person? What have you done in

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the last twenty four hours that was
kind? And so what we need to

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do is really start to hold ourselves
accountable. What are our values? But

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are we choosing to stay aligned and
committed to those values no matter what?

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And the thing about values is that
we actually need them in the face of

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conflicts. Right, So if someone
is being rude to me, that's when

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my kindness is most needed, not
when we're in a group of people that

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agree with us and that are you
know, from our same neighborhood rights.

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That's where I think the value system
can really help us change the way we

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live in lead and get different results
and relationships. And you illustrate that beautifully.

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Tell you in your book when you
talk about meeting with the CEO who

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asked you'd go get a cup of
coffee for him before you sit down to

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talk business, and you went,
what do you mean you want me to

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get a cup of coffee? Then
you've got to check yourself though, and

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you went, hang out, what
value? What are my values here?

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And you checked in with your values. Then you could sit down with him

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and have a really good, productive
conversation about the business. And then you

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realigned what does that productive business relationship
look like anchored in respect? And as

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you say in the book, once
you laid it out like that for him,

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he went, you know, realized
the error of his ways. But

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if you had just like gotten mad
and stomped off and said, you know,

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you're a jerk, you wouldn't have
one gotten the probably the contract to

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the relationship that you wanted or the
results that you want you'll be able to

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impact that organization. So I think
that is such a really compelling example and

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it speaks to what you say so
beautifully in the book about how your your

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values ought to be a roadmap for
your behaviors. Absolutely, you know,

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thanks for bringing up the coffee with
the CEO. That actually was such a

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powerful story. Well, and people
have told me, you know, for

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our listeners. I literally just finished
a Harvard fellowship. I was growing my

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business. It was a huge contract, and the CEO he just took his

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hand and showed me away like a
fly, asking me to go get him

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a cup of coffee. And I
felt really diminished in every way. And

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I was raised to speak up for
myself and I had to stand there and

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say what's important to me and what
am I committed to? And then,

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you know, part of this is
about the listening and observation. I've been

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trained in that over the years.
So my emotional intelligence tends you. You

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have high emotional intelligence when you listen
well and you can you can control yourself

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right, You can control those impulses
and so really it's so hard though when

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people are triggering you. I was
really triggered in that moment. But the

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idea that at the end of it, I made a decision align with my

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values. I feel like there's a
professional consistency that is so helpful as you

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move and have many different experiences with
different people. Yes, and there's two

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other things I want to say on
this topic because it's so so, so

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powerful, and the way that you
handled yourself, because you exercise that high

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emotional intelligence, you were in touch
with your emotions, your emotions and your

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values, and you knew what you
were what you wanted to do. There,

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you were able to have an extraordinary
impact. And if you hadn't been

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able to control your response, your
reactivity, your responsibility, as we say

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in local therapy, then you might
have had a very different result. And

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so in the process, what you
did was you gave that CEO some very

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powerful, loving coaching. Yes.
You know what's interesting when it comes to

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values, I think we either think
we have to be a doormat or we

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have to speak up and be direct, but there is actually a more strategic

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way. So what I think was
so important about the story, and I

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shared it in the book, is
that I wasn't just going to let that

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go. I had a conversation with
him and shared my perspective and why the

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value of respect is so important to
me. And what's interesting is not only

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do we get the contract you ended
up after that he never did anything like

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that again, it was ultimate respect. So I set those boundaries, but

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I was able to do it in
a way that was definitely more strategic and

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didn't create conflict. We had a
conscious connection and even became later on friends

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as we move forward in that relationship, which is the beautiful part of getting

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to work with people and really mattering
in their lives. To the effect too,

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of your capacity to speak up for
yourself. I really just want to

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call out and celebrate the story that
you share in your book about when you

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and your dad go into this restaurant
and are denied service, and you're eight

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years old, and he was going
to just take it on the chin and

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say, Okay, we'll just take
our business elsewhere, and you were like,

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00:27:15.559 --> 00:27:18.640
hang on a minute here, I
just sort of think I have something

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to say. I just watched that
in my mind, tell you, and

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I just thought, from an early
age, you just understood who you were

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in the world and what you could
do, and you understood how to speak

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up. And you called the manager
over and said, hey, this is

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what's happened. And not only did
they seech you, I think you say

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in the book they treated you to
the meal. Is that right? Yeah,

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00:27:38.640 --> 00:27:42.079
they camped our meal. Yeah,
it's so interesting. As you bring

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00:27:42.200 --> 00:27:47.000
up this story, I'm surprised that
it's still it still sometimes makes me a

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little teary eyed, because now I
think eight years old is pretty young.

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And you know, the story in
the book is that my father I found

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00:27:52.839 --> 00:27:56.359
out later on that he was a
literate for most of his life, and

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he has a very thick accent,
and so you know, my home they

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called it the King's English. I
was able to speak and really articulate myself,

399
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and I also grew up with a
family of speakers, and my grandmother

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was really strong, and my father
was in a situation where he was a

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wonderful, brilliant but there were some
things about him that people did not fully

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respect. He would be ignored,
and yeah, they completely comped our meal.

403
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But I realized this is kind of
this work. I came by honestly

404
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because my dad felt ashamed his eight
year old having to stick up for him,

405
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and then the hostess that denied a
service felt sad and embarrassed, and

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so I felt I did such a
good thing. And I remember, at

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that very young age that I said, I want to do something where we

408
00:28:42.759 --> 00:28:47.480
all can get some relief right.
I think we're all making decisions. Some

409
00:28:47.559 --> 00:28:49.079
of them are good, some of
them are not. We get mad at

410
00:28:49.119 --> 00:28:52.680
each other, we hold grudges,
but I really would love a world where

411
00:28:52.680 --> 00:28:59.920
we can really thrive, acknowledge our
mistakes, and engage in consistent behaviors that

412
00:29:00.079 --> 00:29:03.319
connect us and not divide us.
I'm with you. I'm with you.

413
00:29:03.400 --> 00:29:07.480
Let's go on the road together.
So much fun. Let's do it.

414
00:29:07.680 --> 00:29:11.319
Okay. So, now we've been
talking about values and what you just said

415
00:29:11.319 --> 00:29:14.680
there about let's, you know,
come together and connect. I want to

416
00:29:14.720 --> 00:29:18.880
know if we can bring that over
to what you talk about in terms of

417
00:29:18.880 --> 00:29:22.799
cultural competence. I just I'm so
and we talked about it before we began

418
00:29:22.880 --> 00:29:27.799
the show. The world is so
neat in need of connection and stop the

419
00:29:27.839 --> 00:29:33.079
divisiveness and looking for what's right and
good and other people and how we can

420
00:29:33.079 --> 00:29:36.559
connect with them. And so you
have something in your book, a strategy

421
00:29:36.599 --> 00:29:40.920
that you call the Connection Accelerator Method. Can you talk a lot about that.

422
00:29:40.920 --> 00:29:44.559
That sounds amazing with regard to cultural
competence. Yeah, so it's the

423
00:29:44.640 --> 00:29:51.559
CAM method. So cultural competence is
your willingness to adapt your behavior to differences

424
00:29:51.640 --> 00:29:55.279
and to other people so many of
us are in these silos, and we're

425
00:29:55.319 --> 00:30:00.440
on this zombie routine, and we're
really drawn to people that are us like

426
00:30:00.559 --> 00:30:04.759
us, and drawn to ideas and
thinking that matches our own thinking. So

427
00:30:04.799 --> 00:30:08.960
if we're going to drive change and
thrive and even just have fun in the

428
00:30:10.000 --> 00:30:14.960
world, it's important to develop skills
that allow us to be more comfortable about

429
00:30:15.000 --> 00:30:19.960
adapting who we are and how we
behave to differences. So this CAM method

430
00:30:21.720 --> 00:30:26.359
is a process in which you intentionally
expose yourself to different things. And I

431
00:30:26.440 --> 00:30:30.119
do it in a really fun way. I will go to a movie theater

432
00:30:30.240 --> 00:30:33.960
and watch a movie that I typically
would not watch or want to watch,

433
00:30:33.200 --> 00:30:36.640
and I've just been able to learn
so many different things. I will read

434
00:30:36.680 --> 00:30:40.240
a book by an author that maybe
I wouldn't normally read, And so I

435
00:30:40.319 --> 00:30:44.240
always ask myself, am I being
drawn to things that are in my lane?

436
00:30:44.359 --> 00:30:48.480
How do I expand my thinking?
There's a lot of research on creativity

437
00:30:48.480 --> 00:30:56.319
and innovation. Not only will this
CAM this accelerator method help you be more

438
00:30:56.319 --> 00:31:02.720
culturally competent, it also will trigger
level of innovation because the more exposure you

439
00:31:02.839 --> 00:31:07.240
have to various things and ways of
thinking, the sharper your brain is so

440
00:31:07.279 --> 00:31:11.000
everything that I talk about the book. It's that threefold of meaning in life,

441
00:31:11.440 --> 00:31:14.240
how you can you know, adjust
and be happier. But then also

442
00:31:14.319 --> 00:31:18.119
there's a lot of strategy behind it
to achieve more and to do all the

443
00:31:18.160 --> 00:31:22.519
things that I know everyone is interested
in in their own own lives and their

444
00:31:22.559 --> 00:31:26.400
own careers. I think that's brilliant
you're reminding me, Talia. I'm working

445
00:31:26.400 --> 00:31:30.440
with an organization and developing their leadership
team as well, and one of the

446
00:31:30.519 --> 00:31:33.119
leaders on the team told me something
very interesting about his approach to learning,

447
00:31:33.359 --> 00:31:37.640
which speaks to what you're talking about. He says that he reads, forget

448
00:31:37.680 --> 00:31:40.640
how many books a year, I
think it's thirty books a year, but

449
00:31:40.720 --> 00:31:45.000
he intentionally reads them across the different
genres, and because he's trying to,

450
00:31:45.079 --> 00:31:48.200
you know, become well versed,
you know, whether it's you know,

451
00:31:48.400 --> 00:31:51.319
politics or economics. He says,
you know, the hardest one, the

452
00:31:51.319 --> 00:31:53.279
hardest genre for me to read is
romance. I don't want to read romance.

453
00:31:53.680 --> 00:31:59.839
But I just think that is so
brilliant that he intentionally reads across the

454
00:32:00.039 --> 00:32:04.359
genres thirty books, especially because he
doesn't want to read most of those genres.

455
00:32:04.480 --> 00:32:07.720
So to your point. It's so
so smart. It is my favorite

456
00:32:07.759 --> 00:32:09.200
thing. So the thing I just
got back from Elisa is I was in

457
00:32:09.240 --> 00:32:16.480
the Swiss Alps with people from literally
ten different countries, and it was exhilarating.

458
00:32:16.519 --> 00:32:20.799
Here we are hiking, and I
couldn't believe it how much we had

459
00:32:20.920 --> 00:32:24.559
in common. And I just learned
so much about practices and thinking. And

460
00:32:24.720 --> 00:32:28.160
many of us have read some of
the same books, but I learned some

461
00:32:28.279 --> 00:32:31.079
new books. And so in my
life that is one of my biggest strategies.

462
00:32:31.079 --> 00:32:37.240
I'm very intentional about exposing myself to
varat to so many different things,

463
00:32:37.279 --> 00:32:40.079
not just for work and for business
to understand people, but for the joy

464
00:32:40.119 --> 00:32:44.880
of it all. I agree.
I agree, travel is amazing, right,

465
00:32:44.880 --> 00:32:46.759
and it's like got to be the
best drug out there, the best

466
00:32:46.839 --> 00:32:51.759
drug. All right, let's grab
it our last break here, I'm your

467
00:32:51.759 --> 00:32:53.519
host, doctor Elese Cortez. We've
been on the air with Talia Fox.

468
00:32:53.599 --> 00:32:58.960
She's the author of the Power of
Conscious Connection for Habits to transform how you

469
00:32:59.039 --> 00:33:04.160
live and lead. We've been talking
about her full system of habits here.

470
00:33:04.559 --> 00:33:07.720
We covered listening, observing, and
values. After the rik, we're going

471
00:33:07.759 --> 00:33:27.039
to get into engage. Stay with
this will be right back. Doctor Elise

472
00:33:27.119 --> 00:33:31.119
Cortes is a management consultant specializing in
meaning and purpose. An inspirational speaker and

473
00:33:31.319 --> 00:33:37.759
author, she helps companies visioneer for
greater purpose among stakeholders and develop purpose inspired

474
00:33:37.839 --> 00:33:42.759
leadership and meaning infused cultures that elevate
fulfillment, performance, and commitment within the

475
00:33:42.799 --> 00:33:45.839
workforce. To learn more or to
invite a lease to speak to your organization,

476
00:33:46.079 --> 00:33:51.160
please visit her at elisecortes dot com. Let's talk about how to get

477
00:33:51.200 --> 00:34:00.559
your employees working on purpose. This
is working on Purpose with doctor Elise Cortes.

478
00:34:00.839 --> 00:34:05.440
To reach our program today or to
open a conversation with Elise, send

479
00:34:05.480 --> 00:34:10.639
an email to a lease a li
se at elisecortes dot com. Now back

480
00:34:10.679 --> 00:34:20.199
to working on purpose. Thanks staying
with us, and welcome back to working

481
00:34:20.239 --> 00:34:22.360
on Purpose. I'm your host,
doctor release Cortes. I mentioned to you

482
00:34:22.440 --> 00:34:25.199
in our last break that I just
want to put out another book, The

483
00:34:25.199 --> 00:34:30.320
Great Revitalization. I also wanted you
to know that I created an assessment.

484
00:34:30.320 --> 00:34:35.199
It's a three page assessment that you
can actually download from my website to see

485
00:34:35.199 --> 00:34:38.880
to what grade you actually have to
the extend that you're actually meeting today's workforce

486
00:34:39.199 --> 00:34:44.960
needs. And interest. It's at
both alascortest dot com and gustodashnow dot com

487
00:34:45.320 --> 00:34:47.000
if you are just joining us now. My guest is Talia Fox. She's

488
00:34:47.039 --> 00:34:51.960
the CEO of Kusai Global, Inc. Which helps her clients to maximize human

489
00:34:52.000 --> 00:34:58.719
potential by leveraging strategic intelligence and helps
individuals and organizations foster connected cultures promote conscious

490
00:34:58.760 --> 00:35:01.679
equity. So, all right,
tell you for this last bit here,

491
00:35:01.719 --> 00:35:05.280
I wanted to get a little bit
further into the engagement before we do.

492
00:35:05.400 --> 00:35:09.960
I really want a presence, just
something really beautiful about your book, Just

493
00:35:10.000 --> 00:35:15.280
again the promise of the structure here
and this idea of how love really harnesses

494
00:35:15.320 --> 00:35:19.159
the power to engage in the world, your family, your community, and

495
00:35:19.199 --> 00:35:23.519
your work. I think what I
know from my work is that people crave

496
00:35:23.719 --> 00:35:28.519
connection. They want to know they
matter, they want to know that their

497
00:35:28.559 --> 00:35:31.000
lives are worthwhile. And so I
really see your system as a way to

498
00:35:31.599 --> 00:35:36.519
really catalyze, vitalize and activate that. So I just want to again speak

499
00:35:36.559 --> 00:35:39.880
to the promise of your book before
we get into the engage part. Thank

500
00:35:39.920 --> 00:35:43.639
you so much. Yeah, you
know, it's it's interesting because some of

501
00:35:43.719 --> 00:35:46.960
us also are looking for love in
all the wrong places right. We want

502
00:35:47.000 --> 00:35:52.079
to feel that we matter. We
want to align with our values. We

503
00:35:52.119 --> 00:35:55.880
really want to be happy. We
want to make great choices that reed contentment

504
00:35:58.079 --> 00:36:00.920
you know there. We want connection. The thing is we may not be

505
00:36:00.960 --> 00:36:06.480
able to get that from everyone in
the world because we are living among unfortunately

506
00:36:06.599 --> 00:36:08.679
zombies, people that aren't looking up. And so with this system, the

507
00:36:08.719 --> 00:36:13.840
love system, not only is it
a way to step up and really be

508
00:36:13.880 --> 00:36:17.960
the leader of connection. If you
are the model of how we can listen,

509
00:36:19.039 --> 00:36:22.440
how we can observe, how we
can align with our values and engage,

510
00:36:22.599 --> 00:36:27.719
you begin to be the accelerator and
the exponential impact on other people,

511
00:36:28.280 --> 00:36:31.079
and in turn you will get that
love and get your needs met. But

512
00:36:31.119 --> 00:36:35.639
if we're constantly trying to get other
people to give it to us, we're

513
00:36:35.679 --> 00:36:39.400
off the mark. So we've got
to make sure that we're finding our people

514
00:36:39.440 --> 00:36:44.599
and our clusters to be able to
love without the need for other people to

515
00:36:45.320 --> 00:36:50.159
be in agreement or to do the
same things, completely agree, completely align

516
00:36:50.239 --> 00:36:54.079
on that. Okay, So now
let's hit the last habit here around engaging.

517
00:36:54.280 --> 00:36:58.960
And I really appreciate that a part
of what you talk about here in

518
00:36:59.000 --> 00:37:01.599
which we hit upon a little bit
when we were talking about observation, but

519
00:37:01.679 --> 00:37:07.000
you talk about how engaging includes developing
the capacity for asking really good, provocative

520
00:37:07.079 --> 00:37:10.960
questions. And I completely agree with
you that the quality of your questions,

521
00:37:12.159 --> 00:37:14.519
not the quality of your answers,
as you're distinguished in the book, is

522
00:37:14.559 --> 00:37:17.719
really critical. So talk to us
a little bit about engaging and developing this

523
00:37:17.800 --> 00:37:23.039
capacity to be provocative in our questions. Yes, so you've listened, you

524
00:37:23.119 --> 00:37:27.199
observed, You've got this great information, you know what's important to you.

525
00:37:27.320 --> 00:37:30.760
So now it's time to go out
into the world and connect. And so

526
00:37:30.800 --> 00:37:35.719
the skill that we need is to
increase our capacity to have great social skills

527
00:37:36.039 --> 00:37:42.840
and to communicate effectively. Part of
that communication is how do you ask questions

528
00:37:42.920 --> 00:37:47.920
that give you more information, that
engage people, and that create environments and

529
00:37:47.960 --> 00:37:53.559
communities where we are really connecting in
a conscious way. Right, So asking

530
00:37:53.679 --> 00:37:59.119
questions like you know, what's happening
here, what's not happening here? Asking

531
00:37:59.199 --> 00:38:04.679
questions what are the opportunities that we
have together, what are the key goals?

532
00:38:05.079 --> 00:38:08.199
There are so many different things that
we can ask that go beyond just

533
00:38:08.280 --> 00:38:14.320
those surface questions that allow us to
engage. The key here is that we

534
00:38:14.519 --> 00:38:20.039
need to be able to practice and
plan how we communicate. And many of

535
00:38:20.119 --> 00:38:22.239
us communicate just like with the listening, we just have a habit of how

536
00:38:22.280 --> 00:38:27.639
we communicate. We don't think about
our pauses, We don't have a structure

537
00:38:27.719 --> 00:38:30.280
in the book, I give you
an outline and questions to ask. We

538
00:38:30.400 --> 00:38:34.760
just kind of go out and we
just wing it. It's fine to have

539
00:38:34.840 --> 00:38:37.800
those moments, but we want to
take our listening, our observations, and

540
00:38:37.840 --> 00:38:43.559
our values to actually develop a communication
strategy that's engaging, and our connections will

541
00:38:43.599 --> 00:38:49.519
be more meaningful and our impact will
be more meaningful. Yes, And I

542
00:38:49.599 --> 00:38:52.800
want to take it one step further
because I think this is so great for

543
00:38:52.920 --> 00:38:55.519
anybody that's listening who is a leader
or aspiring to be a leader. And

544
00:38:55.559 --> 00:39:00.800
what you talk about here with regard
to asking the right questions is you talk

545
00:39:00.840 --> 00:39:05.599
about how great leaders make rich connections
by being great listeners and curious observers,

546
00:39:05.599 --> 00:39:09.679
honing their community and inspiring action.
But they when they ask the right questions

547
00:39:09.719 --> 00:39:15.440
of their team, they enroll the
team because they're asking them for their ideas.

548
00:39:15.440 --> 00:39:19.400
They're not just telling them what to
do, which is not something that

549
00:39:19.920 --> 00:39:23.519
motivates or inspires people. And so
that ability to ask those kind of questions

550
00:39:23.519 --> 00:39:30.079
and really get people involved and committed
and on board is so so powerful.

551
00:39:30.239 --> 00:39:34.039
Absolutely, I call it. You
know, I'm looking at the book here

552
00:39:34.079 --> 00:39:38.239
now. I really have enjoyed writing
this book and just pulling it together.

553
00:39:38.320 --> 00:39:43.320
But I'm thinking about we have a
chapter called the Million Dollar Leader, and

554
00:39:43.440 --> 00:39:46.280
in that chapter it's literally about do
you ask the question, how can we

555
00:39:46.360 --> 00:39:52.480
leverage our collective skills? What are
we willing to do to reach this goal?

556
00:39:52.559 --> 00:39:54.760
What are we not willing to do
to reach this goal? How do

557
00:39:54.840 --> 00:40:00.360
we encourage innovative and creative thinking.
I think sometimes we want to get straight

558
00:40:00.440 --> 00:40:02.960
to the answers, but we forget
that there is a lot of wisdom and

559
00:40:04.039 --> 00:40:07.000
connection in the journey right to the
end of the We just want to hop

560
00:40:07.079 --> 00:40:09.639
to it. Give me your information, give me your brief, But have

561
00:40:09.719 --> 00:40:14.840
you asked the right questions and have
you really done an assessment as to where

562
00:40:14.880 --> 00:40:17.880
people are in terms of how motivated
they are, how much energy they have,

563
00:40:19.400 --> 00:40:22.360
and what. I find that when
you stop to ask these kinds of

564
00:40:22.360 --> 00:40:28.280
provocative questions, the path and the
strategy changes because you know a little bit

565
00:40:28.320 --> 00:40:34.079
more about how to go about solving
some pretty big issues that lots of organizations

566
00:40:34.119 --> 00:40:37.039
have so so so powerful. And
the other thing that we know, of

567
00:40:37.039 --> 00:40:40.159
course, this show has been on
air for almost nine years, so I've

568
00:40:40.159 --> 00:40:45.159
had a lot of people coming on
and talking about the how leadership is evolving,

569
00:40:45.159 --> 00:40:49.000
and what we definitely know is that
leaders can't do it alone. The

570
00:40:49.400 --> 00:40:52.880
world is way too complex. They
need to solicit the input, the ideas,

571
00:40:52.920 --> 00:40:57.360
that commitment of everybody on the team. And to what you're describing as

572
00:40:57.400 --> 00:41:00.880
a beautiful way to do that,
Yeah, I mean, I think the

573
00:41:00.159 --> 00:41:04.320
bottom line is what do you do
when you don't know what to do?

574
00:41:04.719 --> 00:41:09.079
Right? And you ask questions?
And then the other thing about these provocative

575
00:41:09.159 --> 00:41:15.599
questions is that many of us are
still relying on outdated information and so we're

576
00:41:15.599 --> 00:41:21.079
making a lot of assumptions and until
the question has been asked, it's an

577
00:41:21.079 --> 00:41:23.159
assumption until the question has been asked, and so many people it's funny.

578
00:41:23.360 --> 00:41:27.960
I talk to clients all the time. This is something I'm going to say.

579
00:41:28.320 --> 00:41:30.719
I would say off record, but
it's on record. The clients are

580
00:41:30.719 --> 00:41:32.920
going to hear this. At this
point, many of my clients give me

581
00:41:32.960 --> 00:41:38.039
a whole, you know, a
whole mouthful about their interpretation or assumptions about

582
00:41:38.039 --> 00:41:42.519
the organization. And I secretly tell
my team take it all with a grain

583
00:41:42.559 --> 00:41:45.800
of salt, because they haven't asked
the questions. I really dig in to

584
00:41:45.880 --> 00:41:51.719
see where that information's coming from.
And sometimes it's just outdated rumors that have

585
00:41:51.760 --> 00:41:54.400
been going around in an organization for
many years, and there's not a lot

586
00:41:54.400 --> 00:41:59.480
of teeth in it. They're just
opinions. And so asking these questions really

587
00:41:59.559 --> 00:42:02.639
helps us get to reality and gets
the truth so that our strategies will actually

588
00:42:02.639 --> 00:42:08.440
work so good and we all need
this kind of help. And the other

589
00:42:08.440 --> 00:42:14.800
thing I want to distinguish about your
system that is will be interesting in juxtaposition

590
00:42:15.199 --> 00:42:19.360
against the next week's show with Ed
Hess. He's talking about really developing your

591
00:42:19.360 --> 00:42:23.119
person so that you can make it
in today's world of smart technology and remain

592
00:42:23.159 --> 00:42:25.960
employable, desirable in the world of
work, et cetera. And one of

593
00:42:25.960 --> 00:42:30.159
those ways, of course, is
to become more human, right and to

594
00:42:30.199 --> 00:42:34.480
become you know, are more emotionally
intelligent, which is a part of what

595
00:42:34.519 --> 00:42:37.719
you're talking about as well. So
there's a real there's real utility in this.

596
00:42:37.800 --> 00:42:40.199
It used to be when I first
started doing this. Maybe you too

597
00:42:40.360 --> 00:42:45.599
is what we're talking about in many
ways would be considered what we used to

598
00:42:45.639 --> 00:42:49.079
be called soft skills and those things
that we don't talk about that at all

599
00:42:49.119 --> 00:42:51.840
anymore. We never refer to the
stuff as soft skills anymore. In fact,

600
00:42:52.480 --> 00:42:54.760
I could almost say that what you
and I teaches the hard skills of

601
00:42:54.880 --> 00:43:00.559
actually making in today's world today.
Yeah, well, you know, it's

602
00:43:00.599 --> 00:43:06.400
interesting because technology is constantly changing and
because nobody is as smart as we once

603
00:43:06.440 --> 00:43:10.159
were because we don't know what's going
to happen tomorrow. These skills of connection

604
00:43:10.280 --> 00:43:15.320
are really going to be the only
thing that matters because the ability to predict

605
00:43:15.360 --> 00:43:20.000
the future has been hindered. So
you were really smart because you have all

606
00:43:20.000 --> 00:43:23.480
this experience and so you really could
do a whole lot. But now the

607
00:43:23.519 --> 00:43:29.159
whole game has changed. We don't
know next week what's going to happen,

608
00:43:29.280 --> 00:43:32.039
and so we need that leader that
it's the I kind of start to dance

609
00:43:32.079 --> 00:43:37.360
when I do this, but it's
the it's the foundation of being agile.

610
00:43:37.719 --> 00:43:43.679
The agility is critical, and the
human piece of us is what allows that

611
00:43:43.719 --> 00:43:47.400
agility completely completely align with you on
that. Yeah, one of the things

612
00:43:47.400 --> 00:43:51.360
that you did in the book just
a beginning that I thought was so powerful,

613
00:43:51.360 --> 00:43:52.800
and I want you to kind of
talk about this here for our listeners

614
00:43:52.800 --> 00:43:58.599
of yours who haven't seen this,
is you have developed this powerful reframing exercise

615
00:43:58.639 --> 00:44:01.679
that you teach and conducting your workshops. And i'll quote from your book,

616
00:44:01.719 --> 00:44:06.199
you say the shift that you're trying
to help people with. The shift is

617
00:44:06.239 --> 00:44:09.440
the art of reframing our perspective to
get the energy we need to engage practice

618
00:44:09.440 --> 00:44:13.519
speaking about your life in terms of
the things you love, things that make

619
00:44:13.559 --> 00:44:16.280
you happy, and things that promote
your values rather than your misfortunes. So

620
00:44:16.320 --> 00:44:22.400
you have this really powerful exercise that
you take people through on stage. Can

621
00:44:22.440 --> 00:44:28.199
you share that? Yes, So, just to give some context, the

622
00:44:28.239 --> 00:44:31.599
reason I created the art of the
shift is because adults actually are very sensitive,

623
00:44:32.519 --> 00:44:37.000
and I think we get sad and
our feelings get hurt pretty easily,

624
00:44:37.119 --> 00:44:40.199
and we can get very discouraged.
And I don't think that we like to

625
00:44:40.280 --> 00:44:47.000
talk about how much that discouragement and
the sadness and the disappointment impacts are the

626
00:44:47.039 --> 00:44:52.840
way that we show up and the
decisions that we make at work and in

627
00:44:52.880 --> 00:44:54.639
our lives. We kind of have
this thing. You're an adult, so

628
00:44:54.639 --> 00:44:57.880
you're supposed to be. You're a
professional, you've been doing this for a

629
00:44:57.920 --> 00:45:00.360
long time, and so you're just
supposed to deal with it. But people

630
00:45:00.400 --> 00:45:05.119
aren't dealing with it as well as
one might think. So the art of

631
00:45:05.119 --> 00:45:07.800
the shift is based on the principle
that if you are energized and you're feeling

632
00:45:07.840 --> 00:45:14.599
good, and you have a different
way of perceiving your life and your experience,

633
00:45:14.679 --> 00:45:19.280
that you are going to engage in
a way that is totally energized and

634
00:45:19.360 --> 00:45:22.760
much more connected. And so what
this is, I take people up on

635
00:45:22.840 --> 00:45:24.880
stage. It's very popular and I
love it. I actually have people that

636
00:45:24.920 --> 00:45:29.440
call me offline saying can I have
a shift? I just need a shift,

637
00:45:29.480 --> 00:45:31.719
Please give me a shift. I
actually taught my sister how to do

638
00:45:31.760 --> 00:45:36.320
this because I was like, someone
needs to shift me, so she shifts

639
00:45:36.320 --> 00:45:39.840
me sometimes. But what this is
is if you share with me your three

640
00:45:42.119 --> 00:45:45.880
most important values, that's all I
need to know, and then tell me

641
00:45:45.000 --> 00:45:50.559
a challenge that you are experiencing.
I will almost kind of like that movie

642
00:45:50.559 --> 00:45:54.280
Freaky Friday, jump into your head
and give you a line of thinking that

643
00:45:54.400 --> 00:46:00.840
supports feeling better, feeling more energized, and even support or it's your brain

644
00:46:00.880 --> 00:46:04.639
and getting online that frontal cortex and
probably have talked about that on the show,

645
00:46:04.679 --> 00:46:08.079
so you're not having the amignal attack
getting that frontal cortex online so that

646
00:46:08.199 --> 00:46:14.920
you can begin to think strategically and
clearly about what your next steps can be.

647
00:46:15.280 --> 00:46:17.840
And I've actually seen miracles with this
shift. I've been doing it maybe

648
00:46:17.920 --> 00:46:22.719
for fifteen years, and it is
one of my favorite tools that I use

649
00:46:22.800 --> 00:46:28.920
with leaders and people actually all all
over the world. I do something within

650
00:46:29.079 --> 00:46:31.440
an identity shift too, that's really
really powerful. So I really really relate

651
00:46:31.480 --> 00:46:35.880
to that. It's just so so
and people can't necessarily do this by themselves.

652
00:46:35.920 --> 00:46:38.079
They need a little bit of you
know, tell you drop in or

653
00:46:38.119 --> 00:46:42.960
divine drop in. So incredible.
All right, we're almost out of time,

654
00:46:43.000 --> 00:46:45.440
but I do want to give you
just an opportunity just to if you

655
00:46:45.519 --> 00:46:47.599
can share or say in about a
minute maybe or a minute and a half,

656
00:46:47.880 --> 00:46:51.679
I want to just let our listeners
and viewers understand, you know,

657
00:46:51.840 --> 00:46:54.119
what your work looks like. So
when you go into an organization, you

658
00:46:54.119 --> 00:46:58.360
know, can give us an example
of how what we're what was the organization

659
00:46:58.519 --> 00:47:01.920
up against, what are they trying
to accomplish, and how did working with

660
00:47:02.000 --> 00:47:07.360
you and your team actually make a
difference. So we have helped transform really

661
00:47:07.440 --> 00:47:10.559
complex, big organizations. From a
consulting side, we go in and we

662
00:47:10.639 --> 00:47:15.239
do listening sessions. We observe what's
really happening, we see what the values

663
00:47:15.280 --> 00:47:21.639
are, and then we engage the
entire organization in change. And so many

664
00:47:21.719 --> 00:47:24.079
of our organizations have dealt with a
lot of diversity, equity and inclusion issues.

665
00:47:24.079 --> 00:47:29.920
Many of our organizations have dealt with
actually hemorrhaging people and leaders. And

666
00:47:30.000 --> 00:47:34.639
so this one particular organization that we
use the love system around and developed trainings.

667
00:47:35.199 --> 00:47:38.400
Before they had a ton of conflict. People were quitting, they weren't

668
00:47:38.440 --> 00:47:45.320
sure what was going on. After
they developed communities of practice, people were

669
00:47:45.519 --> 00:47:52.239
signed up and had waiting lists to
engage in learning experiences. There was literally

670
00:47:52.280 --> 00:47:54.440
someone that wrote a letter saying that
if she worked at the organization for thirty

671
00:47:54.559 --> 00:47:59.440
years and she was on her way
to quitting, and she's never been happier

672
00:47:59.719 --> 00:48:02.800
than than the last six weeks.
And it was literally doing I call it

673
00:48:02.840 --> 00:48:08.800
a culture shot of love right going
in and getting to the root of what

674
00:48:08.920 --> 00:48:15.760
matters for people and consciously connecting people, and it really drives outcomes and drives

675
00:48:15.800 --> 00:48:20.760
results really beautiful work. Okay,
so we have managed to get to the

676
00:48:20.840 --> 00:48:22.960
end of the show already. You
know, the show is listening by people

677
00:48:22.960 --> 00:48:27.440
around the world who care about elevating
the workplace, elevating the experience of work,

678
00:48:27.480 --> 00:48:30.199
creating those cultures where people are led
by inspirational leaders we do business and

679
00:48:30.239 --> 00:48:35.000
betters in the world. What would
you like to leave them with. I'd

680
00:48:35.039 --> 00:48:39.519
like to leave you with this idea
that happiness and fun absolutely matter, and

681
00:48:39.559 --> 00:48:43.960
for all of us that are dedicating
our lives to helping other people, that

682
00:48:44.039 --> 00:48:46.880
it really starts with us making sure
that you're shifted and you're ready so that

683
00:48:46.920 --> 00:48:52.599
you can see the opportunities that lie
in our experiences with other people. So

684
00:48:53.079 --> 00:48:57.599
starting with us, Elise, you
and I making sure we're right, and

685
00:48:57.599 --> 00:49:01.079
then we can elevate humanity really important. I'm with you, Talia. I'm

686
00:49:01.079 --> 00:49:05.679
so grateful our pass across. I
loved your book. Thank you for coming

687
00:49:05.679 --> 00:49:10.320
on working on purpose to share your
beautiful perspective, ideas and your foe habits

688
00:49:10.360 --> 00:49:13.599
of love. Thank you so much, Talia. I'm going to grab your

689
00:49:13.599 --> 00:49:16.039
book to Elise. I'm so excited
to know you. Likewise, likewise,

690
00:49:16.079 --> 00:49:19.280
and listeners of viewers are going to
want to learn more about this woman,

691
00:49:19.719 --> 00:49:22.320
Talia Fox, and the work she
and her team do at Kusai. You

692
00:49:22.360 --> 00:49:24.760
also want to check out her book, The Power of Conscious Connection. You

693
00:49:24.800 --> 00:49:28.800
can start just by going to her
website. It's Kusai Training. Let me

694
00:49:28.840 --> 00:49:35.320
spell that for you. It's Kusi
Training Kusi training dot com. Last week,

695
00:49:35.320 --> 00:49:37.320
give you missed the live show you
can always catch to be a recorded

696
00:49:37.320 --> 00:49:38.960
podcast. We were on the here
with Michael Levy, who's the CEO of

697
00:49:39.000 --> 00:49:44.519
work Proud and online engagement and recognition
platform. We talked about the importance and

698
00:49:44.559 --> 00:49:49.079
ways companies can recognize the contributions of
their people and how doing so activates that

699
00:49:49.079 --> 00:49:52.840
their sense of belonging and desire to
contribute. Next week will be on the

700
00:49:52.840 --> 00:49:55.599
air with Ed has talking about his
latest book, Own Your Work Journey,

701
00:49:55.800 --> 00:50:00.679
A path to meaningful work and happiness
in the age of smart technology and radical

702
00:50:00.760 --> 00:50:04.199
change. See you there. Remember
work as one of the best adventures and

703
00:50:04.239 --> 00:50:07.920
means of realizing our potential and making
the impact we crave. So let's work

704
00:50:07.960 --> 00:50:14.800
on Purpose. We hope you've enjoyed
this week's program. Be sure to tune

705
00:50:14.840 --> 00:50:17.960
into Working on Purpose featuring your host, doctor Elise Cortes, each week on

706
00:50:19.159 --> 00:50:22.920
W four CY. Together, we'll
create a world where business operates conscientiously.

707
00:50:23.239 --> 00:50:29.199
Leadership inspires and passion performance and employees
are fulfilled in work that provides the meaning

708
00:50:29.239 --> 00:50:32.039
and purpose they crave. See you
there. Let's work on purpose.