Positive Emotional Engagement at Work: Distinguishing Human Value in the Age of Technology

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show hosts. Thank you for choosing W

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FOURCY Radio. What's working on Purpose? Anyway? Each week we ponder the

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answer to this question. People ache
for meaning and purpose at work, to

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contribute their talents passionately and know their
lives really matter. They crave being part

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of an organization that inspires them and
helps them grow into realizing their highest potential.

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Business can be such a force for
good in the world, elevating humanity.

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In our program, we provide guidance
and inspiration to help usher in this

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world we all want working on Purpose. Now, here's your host, doctor

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Relise Cortes. Welcome back to the
Working on Purpose program. There's a journeing

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it again this week. Great to
have you this program has been on air

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since February of twenty fifteen. It
is a pride and joy for me.

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I'm your host, doctor Las Cortes, joining you live from Dallas. That's

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home base for me. If we
have not met yet and you don't know

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me, I'm a management consultant,
organizational logo therapist, speaker and author.

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My team and I at Gusto Now
help companies to enliven it and fortify their

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operations by articulating their purpose and building
inspirational leaders and cultures activated by meeting and

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purpose to turn those companies from a
flatline EKG to a vibrant destination workplace.

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There people are intrinsically a molivated to
perform at their best, grown to their

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full potential, and are committed to
stay and dynamically deliver on the company's mission.

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You learn more about us and how
we can work together at gustodashnow dot

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com and more about me and my
books and speaking at Eliscortes dot com.

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Now. Getting into today's program with
us is Edward Hess. He is the

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Professor Emeritus of Business Administration and Fellow
and beat an Executive in Residence Emeritis at

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the Darden Graduate School of Business University
of Virginia. He's the author of Own

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Your Own Work Journey, The Path
to Meaningful Work and Happiness in the Age

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of Smart Technology and Radical Change,
which we'll be talking about today. He

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joined you today from Charlotteville, Virginia. Ed, welcome to Working on Purpose.

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It's wonderful to be with you.
Thank you for the invitation. Very

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welcome. And Isa said to you
before we got on air, I love

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your library. I'm coming over.
You'd be welcome. You'd be welcome.

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Thank you, And you know,
I love it that you've written several books,

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fifteen or sixteen I think it is, And this is the one we're

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going to be talking about. This
is one of your latest, if not

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your latest, Own your Own,
Own, your Own Work Journey. I

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always really applaud this whenever I have
authors on which is the most of the

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majority of the time, because I
know how much effort it takes to create

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a book. So Ed, thank
you for writing another book for us my

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pleasure. This most important book I've
ever written. And so it was very

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important to me and meaningful to put
something out there that's dealing with what's going

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on in our society and technology today
and it's a how to book, as

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you know, and it's a short
book, and it's got lots of you

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know, practices and stuff, so
it's a it's not a big heavy reads

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it's a heavy learned book. You
know. I can't let that phrase go

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that you just dangled out there.
This is your most important book, and

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you said a couple of things in
context. So let's take that home.

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Ed, Why is this your most
important book you've written sixteen? Is it

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fifteen? Fifteen? I supposed to
book because we as a country are in

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a technology race. We've always been
in a capitalist race, and smart technology

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is transforming at a very fast rate
how we basically how we make money and

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who's going to make money, and
so this is the most challenging. The

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era that we're entering now will be
the most changing time for every human being

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in our country. More quote,
if you want to look at the Industrial

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Revolution or the Great Depression, the
numbers are just outstanding from the outside.

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They're outstanding because they're good people from
the people that have done the research.

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And we're talking about Oxford Diversity saying
that by twenty thirty, twenty five to

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forty seven percent of our workforce United
States will be unemployed. All right,

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it's a lot of people. And
when you live in a country that doesn't

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have a strong social safety net,
that is a heck of a problem.

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We also, technology is going to
be smart enough that the best scientists are

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saying that every five years somebody is
going to have a new job because technology

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is going to continue to advance and
do more and more. So for the

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first time in human history, we
human beings will have work if we can

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do types of work the technology can
do. Technology will take over everything that

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it can do well. And you
know, you can see chat GPT four

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is already heavily advanced. Yes,
within eight to nine months, and you

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know we're going to be at chat
GPT five, six and seven. And

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the smartest AI people in the world
have basically said in the last sixty days

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that within three years the high clihood
we human beings will be the second smartest

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people in the world. Oh my
gosh, so we're gonna yeah, uh

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uh, this is so important what
you just served up there at Wow.

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Okay, so two things. One, you writing your book and now I

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really see the frame of that that
that means given all of this smart technology

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and the radical change that we're going
through. You talk about how this means

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we will need to excel at learning, unlearning and relearning at the pace of

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change, and you call this hyper
learning. Yes, yes, and and

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it's you know, to be able
businesses or there's going to be consolidation of

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businesses. Businesses going to have to
evolve. Well, businesses are involving,

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all right. The employees have to
evolve, evolve learning, unlearning, relearning

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at the pace of technological change.
That's very hard for us to because of

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the way we are wired is human
beings. It would be hard for any

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human being to do. But the
fact is technologies going to force us to

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rewire ourselves to basically embrak the reality
that we have to be constantly learning at

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a pace. And in order to
do that, we do take ownership of

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what's going on inside of our body. We have to learn how to take

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ownership of our ego, our mind, our body, our emotions, our

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words, our behaviors, how we
listen, how we think, and how

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we build carrying trusting relationships with other
human beings. And the reality is that

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there's only going to be a certain
type of jobs that we humans are going

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to be needed to do. There's
really only going to be three types of

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jobs. That's where I wanted to
go next. Please, yes, thinking

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in ways the smart technology can't think, critical thinking, innovative thinking, going

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into the unknown, figuring things out, making moral rems, okay, making

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decisions. There's not lots of data, all right. The second excelling and

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building care and trusting emotional positive relationships
with other human beings. In reality,

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that is going to be the key
differentiator between human beings and now the emotional

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side. Yes. Then the third
is excelling and doing trade jobs that require

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it. So human dexterity, moving
around, moving your arms, you know,

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climbing up something, climbing down,
drilling and making iterative diagnosis of what's

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the problem. We don't know what
the problem is, what is it?

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And an iterative tries to solving the
problem. If you can do one of

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those skills, and it's ultimately going
to come down to emotional skills going to

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be mission critical, then you have
a chance of basically being employed in staying

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employee. The problem is, the
science is clear. We human beings are

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not wired to be our adaptive learners
or hyper learners, all right. We

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are not wired that way, all
right. Our brain is wired to go

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out in the world, my brain, your brain, to seek confirmation of

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what we believe, affirmation of our
ego, which is our story about who

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we are, and cohesiveness of how
our stories works. And the fact is

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is that we are going to have
to learn how to overcome and we wire

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ourselves so we are highly adaptive learners, learn, unlearn, and relearn.

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Is the pace a change that can
be done, all right. It takes

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hard work, it takes time,
it takes commitment, but all of the

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ways of doing that are based in
science and based in the great philosophies,

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in the Great religions. Some of
the practices that people have to adopt are

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thousands of years old. How ironically, it's pretty ironic. It's rather ironic.

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Yes, it's it's sort of ironic. Technology is taking us up here,

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and what has to happen is that
we have to basically, like in

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a plane, we have to fly
up and go side by side with the

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technology and that uplift, all right, the uplift, the model for the

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uplift, the values, the behaviors
and how you do it is comes from

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seven great religions and the innersosophies,
and it's never really been adopted a lot

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in the United States because of our
culture, and you know, we're very

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competitive culture, and so all of
a sudden, we human beings have got

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to basically become more human with each
other. That is stunningly beautiful the way

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that you articulated that ad and it's
both horribly inspiring and obviously also very scary.

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So one of the things that you
say in the book, and I

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completely agree with that, is you
talk about that most people are not well

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equipped to be able to do this
work in order to be able to positively

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relate to other people. And you
go on to say specifically that few people

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can have learned how to manage their
emotions and how to generate positive emotions and

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how to manage the negative emotions.
So it's one thing to be in touch

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with your emotions. It's quite another
to be able to manage your emotions,

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especially the negative ones, and generate
positive emotions. And you put forth that

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as being quite a distinguishing quality for
people, a necessary one to learn,

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I should say, yes, a
very necessary one to learn, because we

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go back to the you know,
the three. The real thing that's going

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to differentiate to the technology is building, caring, trusting, positive emotional relationship

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with other human beings, all right, and so that's and so what is

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that? Do we truly listen to
people? Are we open minded? All

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right? Do we manage our behaviors? Our words? Do we basically make

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sure do we ask them? You
know, let's take an example. You

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know, people in the business world, no matter what your job is,

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you're working on something and you get
on it, get you get in a

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conversation, and all of a sudden, the conversation becomes a competition. Who's

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right, who's doing the right thing? And people have got said, whoa,

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let's slow down, all right,
we just got to get to the

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right answer. And I need to
understand where you're coming from. And so

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making meaning conversations with people are going
to be mission critical and going forward,

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collective intelligence, the intelligence of the
team is more important than the intelligence of

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ed. All right. It's the
team. And the science is overwhelming,

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and you know, the men are
going to be unhappy when they hear the

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science. But you know, the
science, the science n I T Outstanding

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University Technology and Engineering, Carnegie Mellon
same thing. MIT started out and did

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five research studies to figure out how
do you optimize people working together? How

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do you optimize collective intelligence? And
those five studies over here, all right,

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came to the following conclusion. Soon
you have teams of five people,

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the best collaborators, the best learners, the people who go and perform the

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best. Okay, those teams were
five women and no men. The second

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best team four women, one man. The third best team three women,

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two men. You see where this
is going, I do, Carnegie Mellon.

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Carnegie Mellon said, that's all crazy, all right, y'all are just

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missing it. So they did their
three research studies and the same thing.

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So US men, me including me, all right, us men have got

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to sit back and say this emotional
stuff's important. How do I come across?

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How do I truly listen to somebody? How do I make meaning with

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somebody instead of competing with somebody?
How do I be totally present and not

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thinking about my answer or thinking about
something else? And how do I behave

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Do I lean forward into people all
right? Or do I sit back and

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say, you know, I'm not
sure I understood what you said. This

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is what I heard? Is that
what you said? And if a percent.

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No, I didn't mean that.
Okay, Well what did you mean?

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Well, then now I understand what
you said a little better. Well,

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what if this happened or what if
we did this? Instead of saying

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I got the right answer, you're
the dummy? All right? Yay,

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I win. No, that's what's
The quality of the conversations in the workplace

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going forward will be the key determiner
whether those businesses stay in business. It's

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that simple. Well, thank you
for that, Ed. I feel like

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I might have a little job security, So thank you for that. Really

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good news. So with that note, listeners and viewers, you've got to

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contemplate what just Ed just shared with
you. It's pretty heavy stuff. Let's

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grab our first break. I'm your
host, doctor Relasee Cortes. We're on

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the air with Ed Edward Hess who
has written fifteen books more than one hundred

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and sixty practitioner articles in over sixty
darden cases dealing with innovation, learning,

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cultures, and systems. Today,
we're talking about his latest book, Own

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Your Own Work Journey, The Path
and Meaningful Work and Happiness in the age

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of smart technology and radical change.
Stay wis Wally right back and we'll talk

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about the ego afterwards. Doctor Elise
Cortes is a management consultant specializing in meaning

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and purpose. An inspirational speaker and
author, She helps companies visioneer for greater

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purpose among stakeholders and develop purpose inspired
leadership and meaning infused cultures that elevate fulfillment,

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performance, and commitment within the workforce. To learn more or to invite

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a lease to speak to your organization, please visit her at elisecortes dot com.

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Let's talk about how to get your
employees working on purpose. This is

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working on Purpose with doctor Elise court
Tes. To reach our program today or

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to open a conversation with Elise,
send an email to a lease a lisee

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00:17:07.640 --> 00:17:17.680
at eliscortes dot com. Now back
to working on purpose, th inkteresting with

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us, and welcome back to working
on purpose. I'm your host, doctor

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Relase Cortes, as I too,
am dedicated to help them create a world

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where people realize their potential at work
and are led by inspirational leaders that help

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them find and contribute their greatness,
and we do business that betters the world.

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I continue to write my own books, so the last one that came

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out in March of twenty twenty three
is called The Great Revitalization. How activating

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meeting and Purpose can radically and live
in your business, and I wrote it

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to help leaders understand what today's workforce
really wants, which is around meeting,

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purpose, connection, and then it
offers about twenty two best practices to help

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equip and guide them to create that
leadership and culture. You can learn more

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about my books at Eliscortes dot com
and get them on Amazon as well if

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you are just joining the program.
My guest is Ed Hess and we're talking

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about his book Own Your Own Work
Journey, The Path to Meaningful Work and

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Happiness in the Age of Smart Technology
and radical Change. So one thing is

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one of the things I didn't tell
you, but many of my listeners who've

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been listening for a while no,
is that the show is curated. So

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what I mean by that is that
I generally only talk about topics that really

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advance the conversation we've already had,
so I don't tend to rehash and less

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there's a different perspective on that.
So it's kind of hard to do after

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almost nine years. But one of
the things that is really interesting to me

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about your work, Ed is how
you talk about the importance of having a

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quiet ego. I do not believe
I've ever run across this before, so

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I would love for you to first
talk a little bit about what is a

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quiet ego, and then we'll get
into why it's beneficial to try to actually

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attain it. What is to quiet
ego. A quiet ego is a person

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being able to create a story about
themselves that is not just about themselves and

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not just about themselves being the best
of winner or being right. And a

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quiet ego enables a person to go
out in the world with an open mind

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so you can learn better, all
right. The research is basically states we

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go out in the world to affirm
what we think is right. We don't

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go out in the world and ask
people questions hoping that the people give us

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good information that maybe we need to
change our mind. We go out and

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ask questions, and we're looking for
pats on the head, little pats on

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the head, good job ed,
good job ed, And all that does

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is just loost me up more,
all right. And the fact is is

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that a quiet ego is the result
the result of personal training and a philosophy

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that okay, it's more important that
I get to the right answer than it'd

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be my answer. And also I
don't know as much as everybody else may

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know. Everybody may know something different. So how do I basically come to

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the table and not having my self
worth determined by did I win table competition?

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All right? And why is it
quiet ego important? It helps me

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to be more open minded, all
right. I won't be so defensive when

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I'm challenged. I thankful pointing things
out. It helps me And so that

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helps me be a better listener.
And we were talking previously about the fact

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that the best ideas come forth teams, collective teams, having good, honest

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conversations that are not if you will, people just you know, trying to

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prove their right and you're wrong,
and people interrupting people, people not even

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listening. People multitasking. You know, you go to you go to a

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meeting and you see somebody's multitasking.
What does that say to you? It

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says he doesn't want to hear what
I want to talk about, or he

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doesn't care what I talk about it, or he this or he that.

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You know, a quiet ego is
coming up with a new story about who

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I am. And in the book
I talk about five new smart, new

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smart principles. I'm defined not by
what I know or how much I know,

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but by the quality of my thinking, listening, relating, and collaborating.

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Let's go slowly on this. I'm
not defined by what I know or

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how much I know, but by
the quality quality of my thinking, listening,

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relating, collaborating. My mental models, my stories about how my world

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works is not how the world works. I'm not my ideas. Okay,

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I've got an idea. Okay,
what does that mean. I'm not my

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ideas. I think this may be
something good. I'm not going to,

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basically, you know, risk my
life on it. I don't want to

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risk friendships. I don't want to
risk us doing something wrong. It's just

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my idea. It's just my idea. I must decouple my beliefs. That's

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my stories about myself, not my
values. Talking about ethics and honesty in

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that decouple my beliefs from my ego. Okay, my ego. And I'm

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trying to transform transform my e go
in order that I can be open minded

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and be a good learner, good
listener and make the right decisions with other

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people's help, or if I need
to make decision myself. I'm getting more

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views, so I make sure I'm
not missing anything. So I must treat

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my what I think I believe is
hypothesis. These are my best guests.

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And notice the best guess is not
the right thing all the time. It's

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my best guess that I need to
constantly go out there and test. And

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if I find that I'm wrong or
I find better data, a new data

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or new information, I easily transform
my idea into something that's better. And

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I'm going to make mistakes and failures
the opportunities to learn. All Right,

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the smartest person in the room is
not the person that gets the answer right

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all the time, because no one
does that right. And the other thing

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that we have to understand it because
in this is our wiring. Okay,

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so we're trying to affirm this ego. I got to feel good about myself

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under the old ego. To feel
good about myself, I gotta win.

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Ah, to feel good about yourself, you got to come to the best

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answer for your for the company,
for yourself, or your family, whatever

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the question is. And you need
to have in put from other people.

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Well did you look at this,
did you think of this? Why do

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you believe that, and the questions
that it's interesting. I've done workshops with

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leaders and military leaders, corporate leaders, governmental leaders, and I'd give them

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a diagnostic And what's so amazing is, and I've been thousands of people who

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have taken this the two biggest issues
people emit finally a knit to is their

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biggest problems in having conversations is have
a big ego. Okay, and they

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don't really listen and so and you've
got basically, in a fast paced world

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where technology change all right, very
quickly over a week, over a month,

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we're seeing that. Okay, how
am I going to be this adaptable?

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Okay, well I got to be
open minded? Okay, to do

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that, I got to have a
quiet ego. I have a quiet ego

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also means I got to have a
quiet mind. Wow. It just so

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happens is all of the practices of
having a quieent will help me have a

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quiet ego. Oh wow, okay, this is sounding interesting. Then it

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goes from there, and you know, in psychology, a quiet ego means

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have an accrid view of your abilities, achievements, being able to acknowledge your

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mistakes. I made a mistake,
I was wrong, you're improfessions and limitations,

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being open to new ideas and contradictory
information. In fact, the best

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thinkers they go out and go look
for this confirmation. Yes, you sit

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around the table and you say,
what would make us wrong? Have we

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looked at went and got that data? A look at it? No,

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Well, let's go out in the
world and prove we're wrong, and we

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come back together in a week and
let's see what we got. That's where

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you get to good thinking. That's
where you get too good listening. That's

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where you get to being if you
will new smart all right, because it's

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nothing wrong with being smart if you
play the game right, all right.

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And that means having a quiet ego, uh and the quiet mind which allows

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you to relate to people. So
that's that's the And everybody makes mistakes,

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but everybody wants to hide from them. Very few people and meetings apologize when

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they say something wrong to somebody that
offends somebody. They just assume, oh'll

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let them tough it out, all
right. No, you're dealing with human

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beings, okay. And the best
one of the best practices that I've seen

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and people have used is before when
you're in a conversation somebody before and they

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say, Okay, that's what I
think. Before you say, well,

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here's what I think. You ask
a question, this is what I heard.

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Is that what you meant? Then
you can say what you want or

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I'm not sure I understood you.
I heard this, But show the person

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I'm actively trying to understand you.
That shows that I respect you, That

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shows that I care about you,
That shows that I'm not in competition with

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you. And where does all that
lead to? Basically success? So,

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listeners and viewers, what Ed has
just shared there, it really is gold.

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And I would tell you it is
the secret to having you know,

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viable, good and meaningful work in
the future and being feeling fulfilled in life

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and work. And so I don't
want you to gloss over what he just

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shared with you, those those five
new smart person principles that he just put

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out in the book. When you
get his book, he really gives you

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some nice places to reflect, to
consider how to fold it into your person

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because what he just gave you right
now is probably going to sound a little

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conceptual and cerebral. So the exercise
he put in his book will allow you

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to fold it into yourself. So
you can actually make it yours powerfulat very

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very powerful. Okay, all right, So what I want to go to

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next here because I want you to
cover those for sure. I do want

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to make sure that we recognize some
of the things that we tend to naturally

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do because we're going to have to
overcome them. So one of the things

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that you talk about in the book
is when our story is challenged about whatever

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it does we think we know,
or what we believe or what we think

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is right, we generally meet that
with three d's. We respond automatically with

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three d's. What are those three
d's? Again? Defend, I defend

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what I'm saying. I deflect what
you're saying, and I deny, all

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right when I'm called out, And
so it's defend, deflect, and deny

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and you know we got and we'll
go back. No, oh, okay,

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we've got to be open minded.
Somebody agrees with us. We asked

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questions, why do you think that? All right? What data do you

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have? How'd you learn that?
Well? If that happened, where would

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that take us? How would that
differ from what I'm talking about? That's

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the conversation is about. And going
back to a point I made that.

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It's clear to me that success in
the business world going forward is going to

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be highly dependent upon the quality of
the conversations that take place inside the organization.

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And so this is also what we're
talking about, because the speed at

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which everything is happening and changing is
going to not going to basically slow down,

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it's going to increase, and so
we had to be prepared. It's

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if we think about it, AI, smart technology is going to transform how

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we work and how we live,
end of question. And that transformation,

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that transformation requires people taking ownership of
that, and the transformation to becoming a

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highly adaptive learner or a hyper learner
is what we're talking about here. With

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the practices, this is not going
to be oh, you know, I'm

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ten years to retirement or twenty years
to retirement. I can I can look

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through doing what I'm doing. Ah
okay, I mean it's pretty clear the

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pace of what the technology is going. I mean, you know, I'm

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sure lots of the people are into
the technology. You can see it.

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You can see what's just been announce
in the last two weeks. It is

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mind boggling, Yes, mind boggling. What's going to be you know,

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in your iPhone mind boggling on how
you're going to be able to to you

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know, have smart technology do parts
of your work? Well, how do

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you know smart technology is saying it's
true or not? If you're not a

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good thinker, if you're not a
you know, if you don't challenge the

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technology. If you not, don't
go out yourself and ask some other smart

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people about this stuff. Oh,
let's let our listeners reflect on that.

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Sorry, Ed, let's let me
let me let's well, grab our last

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break here, hold that thought,
think about it for a second. I'll

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pick it up in here just a
second. So I'm your host, doctor

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Alice Cortez. We've been on the
area with Ed has who has written fifteen

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books and more than one hundred and
sixty practitioner articles and over sixty dardened cases

378
00:32:52.640 --> 00:32:57.200
dealing with innovation, learning, cultures, and systems. Today we're talking about

379
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his latest book, Own Your Work
Journey, The Path Toading for Work and

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00:33:00.680 --> 00:33:04.319
Happiness in the Age of smart technology
and radical change. We've been talking a

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bit about the importance of developing what
he calls a quiet ego and the importance

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of in cultating the five habits that
he has put forth in the book After

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00:33:13.680 --> 00:33:15.519
the Breaker and talk a little bit
more about some ways we can intervene in

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how we can become more smart for
today, Steve, what will be right

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00:33:20.119 --> 00:33:39.119
back? Doctor Elise Cortez is a
management consultant specializing in meaning and purpose.

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00:33:39.240 --> 00:33:45.079
An inspirational speaker and author. She
helps companies visioneer for a greater purpose among

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00:33:45.119 --> 00:33:51.160
stakeholders and develop purpose inspired leadership and
meaning infused cultures that elevate fulfillment, performance,

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00:33:51.240 --> 00:33:53.920
and commitment within the workforce. To
learn more or to invite a lease

389
00:33:54.000 --> 00:33:59.599
to speak to your organization, please
visit her at Eliscortes dot com. Let's

390
00:33:59.640 --> 00:34:07.960
talk about how to get your employees
working on purpose. This is working on

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00:34:08.079 --> 00:34:13.360
Purpose with doctor Elise Cortes. To
reach our program today or to open a

392
00:34:13.440 --> 00:34:19.599
conversation with Elise, send an email
to a lease a lisee at eliscortes dot

393
00:34:19.719 --> 00:34:28.920
com. Now back to working on
purpose. Thanksteresting with us, and welcome

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00:34:28.920 --> 00:34:30.840
back to working on Purpose. I'm
your host, Doctor release Cortes. I

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00:34:31.039 --> 00:34:34.800
mentioned in the Last Brick that I
put my last book out in March of

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00:34:34.840 --> 00:34:37.639
twenty twenty three, called The Great
Vitalization. What I did to accompany that

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and to help you along your journey
is I created a three page assessment for

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you to be able to see the
extent to which your organization is meeting the

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standard of today's discerning workforce. You
can find it at Gusto dash noow Orliscortes

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00:34:51.480 --> 00:34:54.159
dot com if you are just joining
the program. My guest is Edward Hess.

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We're talking about his latest book,
Own Your Own Work Journey, The

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00:34:58.480 --> 00:35:00.840
path you need for work and happiness
in the age of smart technology and radical

403
00:35:00.960 --> 00:35:07.679
change. So before we get into
some of these ways we can intervene too

404
00:35:07.880 --> 00:35:09.880
to become more smart for today,
I do want to situate a little bit

405
00:35:09.920 --> 00:35:15.719
more deeply because I think it really
bears repeating. You also talk about really

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00:35:15.800 --> 00:35:22.599
the work of psychologist June Price Tangy, and she talks about the psychological attributes

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00:35:22.639 --> 00:35:24.480
of humility. So we've been talking
about a quiet ego. I think it

408
00:35:24.599 --> 00:35:29.800
also makes sense to supplement that with
this idea of humility. Can you share

409
00:35:29.840 --> 00:35:31.880
a few of the things that you
talk about in the book that come from

410
00:35:31.960 --> 00:35:37.599
her work that relate to attributes of
humility. Yes, yes, she's a

411
00:35:38.639 --> 00:35:46.519
great psychiatist and admire her work,
and she's come up with basically five attributes

412
00:35:46.599 --> 00:35:52.199
to define humility, and I'll just
read through them because I want her words

413
00:35:52.320 --> 00:35:59.960
to be perfect for you. Having
an accurate parentheses, not over or under

414
00:36:00.159 --> 00:36:07.599
estimated view of one's abilities and achievements. So not to have this big ego

415
00:36:07.840 --> 00:36:10.159
mind that I'm the smartest one in
the room. I know everything, I'm

416
00:36:10.239 --> 00:36:16.760
smarter than everybody else. Be accurate
about my abilities and achievements. Number two,

417
00:36:16.880 --> 00:36:22.079
being able to acknowledge one's makes imperfections, gaps and knowledge and limitations.

418
00:36:22.639 --> 00:36:27.880
Oh my goodness. And that's like
number two. That's one of the hardest

419
00:36:27.920 --> 00:36:32.480
things for people to do, all
right, I mean think about it and

420
00:36:32.679 --> 00:36:37.039
your last conversations with people at work. When's the last time someone said I

421
00:36:37.159 --> 00:36:45.000
made a mistake. Yeah, I
made a mistake. Think about Not only

422
00:36:45.159 --> 00:36:47.920
it takes courage, but it sends
a huge message that wait a minute,

423
00:36:49.800 --> 00:36:53.000
just because I made a mistake doesn't
mean I can't doesn't mean that I can

424
00:36:53.199 --> 00:36:59.280
figure out what really to do.
That allows me to be open to new

425
00:36:59.400 --> 00:37:07.880
ideas, to contradictory information and advice
or fourth statement, keep mine in their

426
00:37:07.000 --> 00:37:13.920
mind, keep my abilities accomplishments in
perspective. There's the big ego she's talking

427
00:37:13.960 --> 00:37:19.000
about, don't you know, don't
keep patting yourself on the head and you

428
00:37:19.079 --> 00:37:23.360
know, strutting around like you know, you're the biggest pony in the in

429
00:37:23.440 --> 00:37:30.119
the woods. Now, I mean, keep your abilities in perspective. Sometimes

430
00:37:30.199 --> 00:37:35.440
you get lucky, so you get
lucky. Sometimes you're unlucky, so you

431
00:37:35.480 --> 00:37:37.400
don't beat yourself up all the time. You try to figure out what's going

432
00:37:37.480 --> 00:37:43.559
on. Have a little focus on
self or a tendency to forget the self.

433
00:37:43.639 --> 00:37:49.079
And that's where the quiet ego comes
into. That's where the mindfulness meditation

434
00:37:49.360 --> 00:37:52.840
comes into. To have the quiet
mind, because usually when people go to

435
00:37:52.920 --> 00:37:58.000
meetings and they're talking with somebody,
their mind is talking to them. All

436
00:37:58.079 --> 00:38:00.840
right. Not only do we have
to learn how to our ego, we

437
00:38:00.039 --> 00:38:05.800
learn need to learn how to quiet
our mind so that go into a meeting

438
00:38:05.960 --> 00:38:10.639
or have a conversation with anybody,
you know, I'll find it this way

439
00:38:12.159 --> 00:38:16.440
a state of inner stillness and calmness
that enables you to go out in the

440
00:38:16.559 --> 00:38:23.599
world with your most non judgentle,
fearless, quiet ego, quiet mind that

441
00:38:23.880 --> 00:38:30.000
enables you to learn unlearned and relearn
it to pay the technological change that is

442
00:38:30.119 --> 00:38:35.000
the run. That is the home
run, a state of inner stillness.

443
00:38:35.480 --> 00:38:37.679
To have the inner stillness, you
got to have the quiet ego, and

444
00:38:37.760 --> 00:38:43.239
you've got to learn how to take
quiet your mind. And you know it

445
00:38:43.400 --> 00:38:47.119
goes back thousands a year. Mindfulness
meditation, all right, And so many

446
00:38:47.280 --> 00:38:54.960
of the superstar people that I've been
fortunate to never meet, every day they

447
00:38:55.039 --> 00:39:00.960
do mindfulness meditation all right, in
the morning, some times during the day,

448
00:39:00.440 --> 00:39:05.960
and then every night, all right, they then reflect and grade themselves.

449
00:39:06.440 --> 00:39:12.800
All right. Well, the leading
leadership coaches in the world is name

450
00:39:12.920 --> 00:39:16.280
number one the last ten years.
All right. Here's a leadership coach,

451
00:39:16.400 --> 00:39:20.760
and there's lots of leadership coaches that
are good, not just him, but

452
00:39:21.039 --> 00:39:27.639
he basically has an accountability partner.
And every night at the same time,

453
00:39:28.719 --> 00:39:35.199
his accountability partner calls them and asks
him, did you do what you've told

454
00:39:35.239 --> 00:39:39.719
me you're going to do this week? And so we all sort of need

455
00:39:39.800 --> 00:39:45.320
to take into this. We can't
change ourselves by ourselves. It's much easier

456
00:39:45.360 --> 00:39:49.880
if we have people an accountability partner
to learn how to think better, to

457
00:39:49.960 --> 00:39:53.760
think, how to manage the ego, to do our mindfulness meditation and mindfulness

458
00:39:53.880 --> 00:40:01.280
meditation is mission critical to the e
because a quiet mind, by definition,

459
00:40:01.760 --> 00:40:08.360
your ego can't be talking to your
mindful mindful meditation helps you have that quiet

460
00:40:08.440 --> 00:40:13.920
ego. Okay, and and you're
saying, well, something's going through my

461
00:40:14.000 --> 00:40:16.280
mind. What do I do?
Focus on your breath, Breathe in,

462
00:40:17.679 --> 00:40:22.000
bread out, focus on your breath
till the work, till the thoughts go

463
00:40:22.159 --> 00:40:28.199
away, don't engage with them,
try then to listen. And so all

464
00:40:28.280 --> 00:40:32.639
of us comes back to what you're
what you're talking about is is it is?

465
00:40:34.199 --> 00:40:40.960
How do we? And it will
take people the journey. Oh,

466
00:40:43.320 --> 00:40:46.320
you've got to ownership yourself. And
the ultimate gold is I want to bring

467
00:40:46.480 --> 00:40:51.840
my best self to work to the
world every day, whether it's home,

468
00:40:51.960 --> 00:40:55.039
whether it's whatever. And I know
that it's going to take me a long

469
00:40:55.159 --> 00:40:59.159
time to be really really good.
In fact, it's going to take me

470
00:40:59.239 --> 00:41:01.480
the rest of my life. And
so okay, this is a journey I

471
00:41:01.559 --> 00:41:06.800
have to be on. It can
take you start out taking five to ten

472
00:41:06.880 --> 00:41:09.880
minutes in the morning, five to
ten minutes at night. Really very very

473
00:41:10.079 --> 00:41:17.079
smart people who are very very successful
work up to thirty minutes forty five minutes

474
00:41:17.119 --> 00:41:22.199
in the morning or an hour in
the morning. Okay. I know many

475
00:41:22.360 --> 00:41:28.840
people who are leaders in the world
who meditate an hour in the morning and

476
00:41:28.920 --> 00:41:34.360
an hour at night. That's how
they bring that calm in stillness. And

477
00:41:34.480 --> 00:41:43.239
the research is overwhelming. The highest
level of human thinking occurs when the human

478
00:41:43.360 --> 00:41:50.559
being is totally still in calm comes
from the Santa Fe Institute. There's lots

479
00:41:50.599 --> 00:41:58.199
of research. That's how the big
idea happens. And so we're talking about

480
00:41:58.320 --> 00:42:06.559
practices that are proven and that people
will help people be on new journey of

481
00:42:06.840 --> 00:42:10.239
Okay, how do I basically take
all this stuff in and you know,

482
00:42:10.360 --> 00:42:15.599
and and think about it and change
and you know, it's like I got

483
00:42:15.719 --> 00:42:19.480
to constantly be changing. No,
you know it was the old way of

484
00:42:19.519 --> 00:42:22.199
working was pretty good. Well,
sorry about it. The old way's gone,

485
00:42:22.719 --> 00:42:25.960
right, wake up time, Time
to move, wake up time.

486
00:42:27.639 --> 00:42:30.679
M hm. The other thing that
you that she you mentioned her book that

487
00:42:30.760 --> 00:42:32.840
she wrote about that I want to
just sort of give a little bit more,

488
00:42:32.880 --> 00:42:36.840
a little bit more attention to I
think you talked to talk to you

489
00:42:37.000 --> 00:42:39.079
mentioned it, but I wanted to
take it deeper. And that was what

490
00:42:39.280 --> 00:42:44.400
she says is about appreciating the value
of all things in the many ways other

491
00:42:44.519 --> 00:42:47.719
people and things contribute to the world. This is so important, especially for

492
00:42:47.760 --> 00:42:51.880
a quiet ego, right, So
to be able to wouldn't it be amazing

493
00:42:51.960 --> 00:42:54.400
if you could just be gobsmacked by
other people and the way they went about

494
00:42:54.480 --> 00:42:59.519
doing something instead of judging it and
saying it was wrong. You're you're doing

495
00:42:59.559 --> 00:43:00.440
it wrong cause you're not doing it
the way that I would do it.

496
00:43:00.920 --> 00:43:06.239
How the world will be better right
there? Yes, you are so correct,

497
00:43:06.360 --> 00:43:10.320
and thank you for calling call that
out. You are so correct.

498
00:43:10.599 --> 00:43:20.119
And that ability to be open to
listen and to make meeting with others and

499
00:43:20.920 --> 00:43:24.880
when somebody you know comes up with
something very good like that, appreciating the

500
00:43:25.000 --> 00:43:31.280
value, all right, that brings
in the need for having gratitude practices,

501
00:43:32.519 --> 00:43:37.760
absolutely offering gratitude to that person.
For a while, I didn't know that

502
00:43:38.039 --> 00:43:43.639
or I didn't see that. Thank
for helping me, Thank you for helping

503
00:43:43.760 --> 00:43:45.920
me. You've got to have a
quiet ego to say thank you for helping

504
00:43:46.000 --> 00:43:52.199
me, all right, So you
don't get the gratitude practices which comes after

505
00:43:52.320 --> 00:43:57.320
mindfulness meditation practice. You don't get
to gratitude practices if you're not already coming

506
00:43:57.440 --> 00:44:01.000
down with the ego. Because the
big ego person, the big ego person.

507
00:44:02.199 --> 00:44:07.719
You know, even if the ego
person didn't know it, he says,

508
00:44:07.840 --> 00:44:09.480
Oh, I would have thought of
that. Yeah, that was just

509
00:44:09.599 --> 00:44:14.519
right in the back of my head. Okay, but you're so correct,

510
00:44:15.159 --> 00:44:21.039
appreciating the value of all things in
the many ways other people and things contribute

511
00:44:21.079 --> 00:44:29.280
to the world. Yeah, yes, that is just it's it's not just

512
00:44:29.440 --> 00:44:34.039
about me. It's not just about
me. And I mean, as I

513
00:44:34.159 --> 00:44:38.000
look back on my life, I've
been very fortunate. Okay, I mean

514
00:44:38.519 --> 00:44:44.519
I've had I call them angels.
I've had twenty five angels. You mentioned

515
00:44:44.559 --> 00:44:47.719
someone your book, it's so beautiful. Yeah, twenty five angels, people

516
00:44:47.840 --> 00:44:54.559
that that basically saw something in me
or gave me opportunities where I wasn't really

517
00:44:54.639 --> 00:45:00.440
prepared for them. I've had three
different career in my life, totally different

518
00:45:00.519 --> 00:45:12.719
careers because of other people. And
so you are so in this appreciating the

519
00:45:12.840 --> 00:45:19.440
value of all things. And when
you do, when you say something,

520
00:45:19.599 --> 00:45:24.639
if you will gratitude practice this.
The biggest thinking void in our countries a

521
00:45:24.719 --> 00:45:30.639
lack of critical thinking. The biggest
human challenge in our country is managing our

522
00:45:30.679 --> 00:45:37.719
emotions. Interesting being able to manage
your emotions, and that means generate positive

523
00:45:37.760 --> 00:45:45.599
emotions and manage negative emotions is mission
critical. Well, generating positive emotions.

524
00:45:45.960 --> 00:45:52.159
We can learn how to generate positive
emotions when we're have this feeling of ego

525
00:45:52.519 --> 00:45:57.840
or this feeling of I gotta be
right, and we can generate positive emotions

526
00:45:57.920 --> 00:46:01.320
which will also calm us down.
All right, it's not about me.

527
00:46:02.440 --> 00:46:07.760
It's about getting the right rule.
It's not about me. I don't have

528
00:46:07.039 --> 00:46:12.559
to be you know, I'm not
competing with Jim or Jane. I'm competing

529
00:46:12.719 --> 00:46:19.400
myself. My biggest competition is that
is period into question. Now, that

530
00:46:19.440 --> 00:46:23.559
doesn't mean I'm the smartest guy in
the world. My biggest competition is and

531
00:46:23.719 --> 00:46:29.719
I you know, I've been doing
this a long time. You know,

532
00:46:30.639 --> 00:46:35.880
every day I still do my daily
practices. And it comes from the science

533
00:46:35.920 --> 00:46:39.119
of deliberate practice, all right,
which comes out of Carnegie Mellon. You

534
00:46:39.199 --> 00:46:45.800
look at great athletes, great musicians, great artists have daily practices. They

535
00:46:45.880 --> 00:46:49.480
keep working at it, they keep
working at it, and they hold themselves

536
00:46:49.519 --> 00:46:53.599
accountable. All right, great warriors, all right, et cetera. So

537
00:46:54.239 --> 00:46:59.599
we know what to do, all
right, or the science is out there

538
00:47:00.679 --> 00:47:06.440
and it's doable. It's not rocket
science. Any person can do it.

539
00:47:07.039 --> 00:47:12.159
Any person can do it. Oh
you know, Oh go ahead, we're

540
00:47:12.199 --> 00:47:14.400
getting close to the end of my
horse. I wanted to give you it

541
00:47:14.639 --> 00:47:17.960
also wrap up. Go ahead though
with your thoughts. I'll just say quick.

542
00:47:19.000 --> 00:47:22.079
I mean, I have a granddaughter
and I've been talking to her about

543
00:47:22.320 --> 00:47:27.840
mindfulness meditation to help her be calm
in college. All of a sudden,

544
00:47:28.559 --> 00:47:30.760
she's doing three to four minutes a
day. All of a sudden, she

545
00:47:31.440 --> 00:47:37.559
sends text. You know, my
nickname is Poppy Pop. Stuff works.

546
00:47:37.760 --> 00:47:43.719
It does, Yeah, it does
work. It's so beautiful, ed.

547
00:47:43.840 --> 00:47:49.360
I really I feel grateful that I
got I'm the recipient of your wisdom,

548
00:47:49.480 --> 00:47:52.039
your knowledge, your heart, and
I get to share it with listeners around

549
00:47:52.079 --> 00:47:53.719
the globe that listen to the show. And these people that are tuning in

550
00:47:54.199 --> 00:47:58.239
are doing so because they want to
become better versions of themselves. They want

551
00:47:58.280 --> 00:48:00.199
to become better leaders, and they
want to join organizations that make the world

552
00:48:00.239 --> 00:48:05.079
a better place. And about say
thirty seconds, what would you like to

553
00:48:05.159 --> 00:48:17.800
leave them with Effectuate those desires and
practices and use of tools, because that

554
00:48:17.880 --> 00:48:25.519
will increase your probability of successful and
stay on that journey. Because it is

555
00:48:25.840 --> 00:48:32.280
a great journey and you'll never have
any doubt about it as you're going forward,

556
00:48:32.880 --> 00:48:38.199
and don't leave anybody behind, all
right, if there's somebody you can

557
00:48:38.320 --> 00:48:45.360
help, try and help beautiful Ed. It's a delight to know you and

558
00:48:45.480 --> 00:48:50.280
have read your book and share with
listeners and viewers and have you here so

559
00:48:50.480 --> 00:48:52.719
and as I said to you,
you know, I have a tendency to

560
00:48:52.840 --> 00:48:55.079
find myself on the doorsteps of my
guests, and then you know it's time

561
00:48:55.119 --> 00:49:00.960
for dinner, so I'll see you. Then. I really enjoyed you listeners

562
00:49:00.000 --> 00:49:02.599
and viewers. If you want to
learn more about Ed, has his teaching,

563
00:49:02.679 --> 00:49:07.159
his books, anything about him,
start by going to own your Work

564
00:49:07.360 --> 00:49:10.280
journey dot com. Last week,
if you missed the live show, you

565
00:49:10.320 --> 00:49:14.719
can always catch it via recorded podcast. We were on air with Talia Fox

566
00:49:14.800 --> 00:49:17.679
talking about her habit model she puts
forth in her book called The Power of

567
00:49:17.800 --> 00:49:22.760
Conscious Connection for Habits to transform how
you live and lead. She really helped

568
00:49:22.800 --> 00:49:29.000
us understand how learning these four basic
habits elevates our ability to meaningfully connect and

569
00:49:29.039 --> 00:49:31.000
get the results we're seeking. Next
week, we'll be on the air with

570
00:49:31.119 --> 00:49:35.719
Mike Lee talking about the work he
does and his new book, New Rules

571
00:49:35.760 --> 00:49:39.119
for the Future of Leadership, How
the bold and the driven can elevate engagement

572
00:49:39.400 --> 00:49:43.880
when the war for talent and creative
culture of belonging. See you there,

573
00:49:44.000 --> 00:49:46.400
Remember that work is one of the
best adventures and means of realizing our potential

574
00:49:46.679 --> 00:49:52.599
and making the impact we crave.
So let's work on Purpose. We hope

575
00:49:52.639 --> 00:49:57.719
you've enjoyed this week's program. Be
sure to tune into Working on Purpose featuring

576
00:49:57.800 --> 00:50:00.440
your host, doctor Elise Cortes,
each one week on W four CY.

577
00:50:01.000 --> 00:50:07.679
Together we'll create a world where business
operates conscientiously, leadership inspires and passion performance,

578
00:50:07.800 --> 00:50:10.639
and employees are fulfilled in work that
provides the meaning and purpose they crave.

579
00:50:12.079 --> 00:50:14.360
See you there, Let's work on
Purpose.