Energize Your Work and Life: Unveiling the Secrets to Thriving After Burnout
Burnout isn't just a buzzword—it's a real and pervasive issue that can leave us feeling drained and disconnected. In this enlightening interview, Dr. Sangwan shares her personal journey from burnout as an internal medicine physician and unveils her...
Burnout isn't just a buzzword—it's a real and pervasive issue that can leave us feeling drained and disconnected. In this enlightening interview, Dr. Sangwan shares her personal journey from burnout as an internal medicine physician and unveils her revolutionary system for healing. Discover the science behind burnout and learn practical strategies to recharge your physical, mental, emotional, social, and spiritual energies. Reclaim your vitality and thrive in your professional and personal life.
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0:00 The topics and opinions express in the following show are solely those of the hosts and their guests, and not those of W FOURCY Radio. It's employees are affiliates. We make no recommendations or endorsements for radio show programs, services, or products mentioned on air or on our web. No liability, explicit or implied shall be extended to W FOURCY Radio or its employees are affiliates. Any questions or comments should be directed to those show hosts. Thank you for choosing W FOURCY Radio. What's Working on Purpose anyway? Each week we ponder the answer to this question. People ache for meaning and purpose at work, to contribute their talents passionately and know their lives really matter. They crave being part of an organization that inspires them and helps them grow into realizing their highest potential.
0:45 Business can be such a force for good in the world, elevating humanity. In our program, we provide guidance and inspiration to help usher in this world we all want Working on Purpose. Now here's your host, Doctor Relise Cortes. Welcome back to Working on Purpose program. Thanks again this week. Great to have you. The show has been on air since February of twenty fifteen, and is brought to you with passion and great purpose. I'm your host, Doctor Release Cortes. If we've not met yet and you don't know me, I'm an organizational psychologist and local therapist, speaker and author. My team and I at Gusto Now help companies to enliven and fortify their operations by articulating their purpose and building inspirational leaders and cultures activated by meaning and purpose to turn those companies from a flatline EKG to a vibrant destination workplace. There people are intrinsically motivated to perform with their best, can grow into their fuller potential, and are committed to stay in an endclibliver run a company's mission. You can learn more about us and how we can work together at Gusto dash now or more personal site alascoretest dot com. Now Getting into the program with us today is back once again. Doctor Neahas Sanguan, who is a founder and CEO of Intuitive Intelligence, an intern medicine physician, internal medicine physician, inter international speaker, and corporate cammunication expert. Her private practice and corporate consulting focuses on empowering individuals, organizational leaders, and their teams with the tools for clear, effective communication. She addresses their root causes of stress, miscommunication, and interpersonal conflict, often healing chronic conditions such as headaches, insomnia, anxiety,
2:17 depression, and burnout. She's the author of talk RX, Five Steps to Honest Conversations that create Connection, health and Happiness, which we discussed on air in March of twenty twenty, and her newest book, Powered by Me From Burnout From burnt Out to Fully Charged at Work and in Life, which we're talking about today. She joins today from Boston. Nayhow welcome back to working on purpose. So fantastic to be with you. Really so good to be back. Yeah, thank you, my friend. And as I said to you before we got on air, I just really appreciate this beautiful thing you've birthed into the world, your second child, as we know, and what it is right and by the way, just because we've talked about this, this is a whole lot harder than bringing a child into the world, just so you know. And what I love about it, say, my Indian parents and grandparents would have liked an actual baby. They're notty is going to be a couple book babies. And you know, I think we all leave different legacies in the world. And my hope is that I can find a few challenges that are across the world and do my small part to shed light on where I have struggled to give may that pain and struggle serve as someone else's survival guide. And you have, my friend, you have, and your story is just amazing. I mean I know it because we've been friends now since I've picked you up in the pandemic. That's how that's the story.
3:47 I'm sticking with it. And but you know you are as the classic as you say, you know, overachieving Indian young woman. You know, you started off becoming and being a mechanical and and then you went off to medical school and became an internal medicine physician. And that's where this part of the story gets interesting for this book. So will you tell a little bit about your background? It just kind of where this book was birthed. Sure, So first of all, what I want to say, elease, is this whole working on purpose and the idea of purpose. To me, we say, oh my god, what is my purpose? Do I have a purpose? And how do I find it. And the way that I've been able to figure out mine is by going back. And so I'm a middle daughter of Indian immigrants. My parents had an arranged marriage in nineteen sixty five and came over here to get an education. My dad got a few master's degrees at University of Michigan. And I'm the middle daughter of three, and so we grew up in Michigan. And my parents because culturally in India it's very normal to like have grandparents and extended family and everybody lives together and all of these things. My grandmother came to take care of me and my older sister. But my grandfather gets stationed in Africa with the United Nations and says, you got to come with me. I'll do the work part that's here.
5:15 I can do that, but you've got to navigate the social aspect of the United Nations. So I need you. And they scooped My grandmother scooped me up. I was three months old and took me to Africa for two years to live with them, and she raised me. And it wasn't until I was two years old. My sister was three and a half, but they came to pick me up and that re entry into my family set the stage for my life. And I was so heartbroken, which no one anticipated, you know, everyone thought that it would be kind of the normal way that things are done. But I was so heartbroken. I cried for more than a month. But when I finally realized that this wasn't going to change no matter how much pain I was in, I flipped my strategy, which I think is quite brilliant of every child. When you aren't getting your needs met, when you're met with what feels like trauma to you and disconnection, which it really was for me, I turned it into becoming hyper vigilant of the external world and I wondered what did I do to deserve to be sent away or separated from my grandparents? And when I blame myself, right, this is goebor Mate's attachment versus authenticity. When a child has a choice between being their authentic selves or suppressing that to be attached to whomever is around them that are their caretakers, They're most often going to choose attachment because we're helpless.
6:49 I was two years old, going to feed me, take care of me, all of that, So I became the ultimate people pleaser, and I wanted to know who needed what from me and I was going to do it. So when I was six or seven years old, I overheard my dad speaking about how he was and the second one was a girl too, and really what I wanted was a son who would be an engineer. And then I overheard my mom speaking about how she lost her missed her calling to be a surgeon, and she wished one of her girls would take that up. This is how much of a people please er I am. I was like, okay, okay, everybody can stop fighting, like those aren't mutually exclusive. I'll do engineering. And then middle school I got this handled.
7:36 And so that is really the origins of how I did this. Now, what I'll say is along the way, I liked the problem solving of engineering and getting to the root cause of issues. I don't I'm not a band aid kind of girl. I'm not a skip over, skim over the top and get this, you know, move onto the next thing. I'm let's solve this. And then in medicine, I really loved the art the science, like the art of science and communication. You really had to communicate with people who were so afraid of the worst thing happening, and so there were things I loved and aspects of both of those that I enjoyed. But when I burned out, I walked into the hospital in two thousand and four one day and just burned out. I asked the nurse. I said that, hey, Nina, could you get me forty millli equivalents of ivy potassium for the gentleman in six thirty six? And she said to me, doctor saying, one, are you okay? And that was my first inclination that I might not be because that was the fourth time she'd ask you. Yeah.
8:46 She said, well, that's the fourth time you've asked me that same question in under five minutes, and I've answered you every time. And it was that moment that I really got it. I got it. It was going to take me a little while to understand that it meant I was burned out and that I couldn't go back to work for a few months. But boy, that was a shock. Yeah. We had to open with that because we have to set the stage for how where all this knowledge and passion comes from. So and every time I hear that story, I just get more convicted to just tell you know, I just how beautiful your soul is, that you were such a people pleaser and you you know, I'll take care of my mom and my dad. I got this. It's amazing. So a lot of respect for the journey that you have traversed and now what you've learned as a results. So three hundred and thirty eight pages teach us about burnout, and it's that much to know. And also though listeners and viewers, we really get to know Naha in this book. It's so beautiful.
9:43 She already lets us inside. So for those of us who really don't really know what burnout is, what's your definition of burnout? Sure? Well, I will say I'm an internal medicine position. And here's what I'll tell you. No one taught us about this in medical school, unless you've had a personal experience with it, unless you've gone deep outside of what you've learned in medicine. What the traditional system. We focus on crisis care. So if you go to your employer's EAP, like the Employee Assistance Program and they send you to us, we've got like two things we're going to give you. We're going to listen and we're going to get context of where you are.
10:26 If we think it's appropriate, we're going to give you a prescription for paid time off on stress leap. The second thing we've got to give you in our toolkit is a cocktail of medications, depending on the context of what you're presenting in your symptoms, a sleep sleep medication, anxiety medication, or antidepressant medication. Now, for really, really progressive, we're going to consider telling you to do some stress management or yoga classes. And when I really understood that, I made it my job to figure out how to Because ten days or a month later, or however long later, we send you back in the ring for round two with no understanding of how you got there and what to do differently. So how can we expect people to go back in the workforce and do it differently? And so what I'll say is burnout. First, you got to understand what it is. So powered by me in the book that launched in twenty twenty three, I teach you how to. We didn't demystify this global overwhelm. We personalize it to you and we give you powerful and practical tools to heal. So demystifying it would be try it.
11:39 What is burnout? Well, the research says number one, you are physically, mentally, emotionally fatigued. Right, So the first one is that exhaustion. Now people say, oh, yeah, I was fine on Monday, but I was burned out by Friday. No, no, no, not that kind of exhaustion. Exhaustion that mother nature has adjusted your blood pressure. You've gone from half a cup of coffee to three cups of coffee over a few years, and you didn't even realize it. You perhaps use a glass of wine after work to take the edge off, and now you're like, could you just hand me the bottle please, When you are gradually doing what you need to to kind of survive, and you have all these coping mechanisms, or if you go for a run, maybe some people say, yeah, I exercise it out. What I'd say is, notice if you used to run one mile or two miles, and now you need five to get the same effect, because whatever your coping mechanism is, you're needing more of it to get the same outcome. So number one in the tryaud of what is burnout, it's physical, mental, emotional exhaustion. And it's occurred over time. I'm talking months to years. I'm not talking days. To weeks number two. As that's been going on for some time, you notice at some point that you are starting to depersonalize. You're starting to try and to try to conserve your energy. You might feel lonely or disconnected from other people,
13:11 but you don't have the energy to be social, and you start to figure out ways to kind of avoid social interactions because it takes energy, and you become cynical. So cynicism creeps in. And cynicism is when you think of it like an undertow in the ocean. So you're walking, you can feel it, but boy, you can't see it, but you can feel it. It's the thoughts in your mind that in that exhaustion, you start to say to yourself things like, you know, it doesn't even it doesn't matter how hard I work, how hard I try, It's not going to make a difference. It doesn't really matter anyway. And your own thoughts now start to go against you, which you're already exhausted and sinking. And when that starts happening, now you're really going to have a much harder time getting out. And lastly is in effectiveness. You start not being effective at things that you used to be able to do, or it's not really like you.
14:13 Like I give you a great example of me not being effective, being ineffective that when I walked in and asked the same question four times. I'm just really grateful that somebody stopped me, because what if I wrote the wrong dose of a medication, what if I made a choice that you know, that's the most benign way that it could have happened. So what I'll say is it's exhaustion, cynicism, and ineffectiveness. But here's the thing. If that's not you right now, what I want you to know is the world can change fast, and what we need is each other. And so I am really grateful for that nurse stopping me. Indeed, well you've this is a powerful, full stage that two have set here. So what I want to do is we'll grab our first break, and so what we'll do then is after the break, I want to get into your your five energies, your system, if you will, your navigation system. So let's let our listeners and viewers think about what you've said here and maybe consider what symptoms they may be experiencing themselves around burnout, and then we'll catch them on the back side here. I'm your host, and we also when we come back, we'll give them their own burnout assessment to do so they can figure it out for themselves. Oh awesome, awesome, Okay, great. I am doctor Lee's Cortez, your host. We've been on the air with doctor Naha Sanguan.
15:35 She's the author of Powered by Me From Burned Out to Fully Charged at Work in Life. We've been talking a bit about where her interest and her need to give you this came from after the riak. We're going to get into her system and some of her tools help you along your way. Stay with us, We'll be right back. Doctor Elise Cortes is a management consultant specializing in meaning and purpose. An inspirational speaker and author, she helps companies visioneer for greater purpose among stakeholders and develop purpose inspired leadership and meaning infused cultures that elevate fulfillment, performance, and commitment within the workforce. To learn more or to invite Elise to speak to your organization, please visit her at Elisecortes dot com. Let's talk about how to get your employees working on purpose.
16:37 This is working on purpose with doctor Elise Cortes to reach our program today, or to open a conversation with Elise, send an email to Alise A. L Se at elisecortes dot com. Now back to working on Purpose. Thanksting with us, and welcome back to working on Purpose. I'm your host doctor at least Cortez as I too, am dedicated to creating a world where people can realize our potential. At work are led by inspirational leaders that help them find and contribute their greatness, and we do business at Betters the World. I continue to research and write my own books, so my last one came out in March of twenty twenty three. It's called The Great Revitalization, How activating meaning and purpose can radically enliven your business. And I wrote it to help leaders understand the lay of today's workforce land, what do they want, what do they need? And then I offer twenty two best projects to help you create a culture to give them that. You can find my books at least qoretes dot com or Amazon if you are just joining us. My guest is doctor Neha Sanguan, who is the founder and CEO of Intuitive Intelligence.
17:38 She's an internal medicine physician, international speaker and corporate communication expert. Okay, So, first, you mentioned before the break that there is an assessment folks can take. Where is Is it all Lane? Yes? So it's Intuitive Intelligence inc I NC dot com forward slash burnout dash like a hyphen our x okay, burnout dash r x and it's intuitive intelligenceink dot com awesome. Okay. Well, I was also very intrigued to know that you mentioned in your book there are a few other measures as well that I thought was interesting, how in terms of how we measure burnout that hadn't actually occurred to me?
18:22 Where can we where can we go? Say that again? A few other mensure You mentioned a few measure ways to measure burnout, like the Maslock burnout inventory for example, and you mentioned a couple others. I think it would be just great to be able to share those as well. Sure so the Maslock so Christina Maslock and Michael Leiter are kind of the you know, foundational researchers, forty fifty years of research on burnout. They've been talking about this for a long time, and a lot of other researchers have been studying this. But where my frustration has come in is we keep studying and watching the numbers go up and up, and I'm done researching that this has been a trajectory moving up. I want to know, how are we going to solve this? Uh, there's also the Stanford So the Maslach inventory is good.
19:15 It tells you that whether you're burned out or not, but doesn't really give you the source, like if you are, it's like, where did it come from? Right? Stanford? There's a Stanford Wellness survey too, and I can't believe I'm blanking on the name right now, but there's a Mini Z. So there's a Mini Z survey that you can take individually, and there's one for physicians and there's one for if you're not a physician. So you want to check those out, and I have those in the book listed where you can find. Yes, you do, it's awesome. I thought that go ahead. Well, I just want to say, if there's anybody who's listening, there's the phases. I toltally that burnout takes a little while to happen. Yeah, I wanted to those a few phases that, so let me just run through them. There's three of them. The first one is the alarm phase, and it's kind of like you jumped on a treadmill that's going a little too fast. That kind of an experience where you're off balance, like it's a lot, and then you get your bearings and in that space you might have GI difficulties. You know, you might feel headaches, insomnia, irritability, anxiousness, you might snap at people, you might be defensive, you might start forgetting things. You might be coming in late or things taking you a while. Those are kind of the experiences are now.
20:40 Now, what I want to make sure I say, is you have any of those symptoms that I mentioned about GI and your heart raising and your headaches and all that. First, get a clear bill of health from your doctor before you start thinking, oh, I might be in the alarm phase of burnout. You know. That's if you get a clean bill of health from your doctor and they say you're fine, but you don't feel fine, the second place you're thinking is, oh, might I be in the early stages of burnout? Right. I always make sure that first your physical health is checked out, because these signals can be something else, and so you want to do that. If you stay on that treadmill going too fast, most people just stay on it and keep turning it up by point one, the speed, point one point one, the elevation. They just keep turning it up in their lives. You do that long enough, you're in the second phase, which is chronic adaptation, where now you're needing more of your coping mechanisms that we spoke about earlier, and you're just fatigue. You're hanging on. You're figuring out how to make it all work, but it's not easy. It's almost like in that phase, you're using more of your coping mechanisms, you're not able to recover after a weekend or a week off.
21:48 You're still feeling tired and fatigued. You're in the chronic adaptation phase. And by the way, at least we met during the pandemic, I think a lot of people just prior to the pandemic, we're in chronic adaptation. And what happened was one more thing happened, and they slid into the third phase, which is the exhaustion phase, and slid down the slippery slope of burnout to ineffectiveness. And that was a big wake up call for people. And that's when you know you might have depression, you might have chronic unrelenting pain, you might have inability to function. You're just really struggling on a day to day basis, and you need professional help at that point. I mean, really, what I'd say is I want you to recognize it much earlier.
22:36 That's why we're defining it. We're giving you the phases, right, and we're giving you a tool where you can do your own assessment, figure out where you are, and begin to heal it. I think that really gives such strong access for people like, oh, my gosh, she's talking about me. Yeah, you know, well, I got to say, we're all some where on the spectrum from burned out to fully charged, right, And the way you figure it out is figuring out whether you have a net gain or a net drain of energy on a physical, mental, emotional, social, and spiritual level. And that's what that Intuitive Intelligence ink dot com forward slash burnout hyphen RX, that's where you're going to be able to figure it out. So good I'm going there. And by the way, my friend, I just think it's brilliant how you've described this navigation system and the importance of optimizing those five precious energies, and that you've organized your book around them. So that's really what what I want to go to next is I want to dive into each of those energies. I think it's quite quite interesting, and especially of course the last one, which is in my camp.
23:42 But let's talk about each one of them. Let's let's dive and and start with physical energy. Sure, maybe maybe you want to describe your navigation system first, because you have a great way of describing that in the book. Sure. Well, basically what I'm what I'm saying is you got to use your body. Okay, what we do is we often use our brains collectively to speed up the external world. So if you think about success, the way the world define success, it's how many likes you have on your social media post. It's how much money you have in the bank, It's do you have a corner office. Well, now we were pretty hybrid, but what's the title? Where are you on the ORG chart? You know how much money is in your bank account? All of these things that, by the way, I just want to tell all of you here's like the spoiler alert. At the end of people's lives. They never talk to me about any of those things. I remember that in your book. What they talk to me about is did they love well, did they feel loved?
24:42 Were there any regrets they have? And what kind of an impact did they make? Yep? And so what I'd say is when we use our minds collectively to speed up the external world and we then zero out our body, like the messages and signals coming from our body, from our heart, and from our spirit, we miss the most important and vital data which is coming right here that tells us like a GPS system tells us whether we're on track for our purpose in life, whether we're learning the lessons of our own soul curriculum, like our soul curriculum in life school. I think all of us are here, and we're in life school with our own courses to learn that are unique to us, as unique as our fingerprint is to us. And so the way that I help you understand where you are from burned out to fully charged is that idea of do you have a net gain or a net drain of energy on a physical, mental, emotional, social, spiritual level.
25:41 And you're always using your body's guidance along with your mind and your heart and your spirit, noticing what lights you up, what constricts you, contracts you, what drains you of energy? What has you dreading? Like? Are you someone who thinks, thank god it's Friday and you're dreading Monday morning? I mean, do you know that heart attacks are twenty percent higher at four am on Monday mornings? Right? That cannot be by chance? Right? So what we got to do is let's dive into how we do this, And what I'll say is that assessment I gave you earlier. I want you to answer questions when you do it. But as we're talking, even as we're talking right now, pay attention to whether your body is open, relaxed and at ease that's net energy gain, or as you're hearing these things, you're constricting heavy tight. So the first one is physical physical energy.
26:41 It's composed of how do you nourish yourself? So food meaning do you eat whole foods? Do you find yourself eating fast food more and having reflux and just like not feeling so good? What about sleep? Do you get seven to nine hours of quality sleep a night? Not just quantity quality? I mean, so many of us have our devices that tell us. Are you somebody who looks at your device to see how well you slept? Like you're not checking in with your own body. You're looking you want to know your readiness score on a device. That's what you've checked out of your body and into the machine outside you. It should be a good augment of data, but you never want to lose waking up and just checking in to see do you wake up and are you refreshed and ready to go? The third one is movement. Do you have a joyful way to move your body multiple times a week? And lastly energy do you have an even energy throughout the day, So a really quick way that you can figure out and pay attention.
27:47 And this is part of that whole assessment that you've already got is give yourself a rating on a scale of one to ten. Where are you in food, energy, food, slo movement and energy and one being you know, really poor, you're unsatisfied with it, ten being yeah, I'm way satisfied. I'm extremely satisfied with this. And anywhere you have less than a ten, write down what would make that area a ten? And after you do that, check in with any other physical signals you have. Do you have back pain, do you have joint pain, whatever those are, take inventory of that. That's your physical body, and then underneath once you use what your mind just answered. I want you to check into your body tight constricted, heavy net drain or open, relaxed and light net gain and so overall on your physical energy. Is it giving you a net gain or a net drain of energy? I think that is just such a fresh way of looking at this. Neiha, It's just it's brilliant. Yes, well, thank you, yeah, thank you for bringing it. I mean, really, what I did is when I saw tens of thousands of people I've coached them, patients, client, and it's corporate America, all of it. I had to figure out, if we all get here so uniquely, what's the commonality that we all come in with. And that's what twenty years of seeing clients and patients has taught me. It taught me how I got here,
29:17 and it taught me the very like the variety of ways that people come in here, you know. So let's let's talk mental mental energy. Mental energy is it's about how you form your thoughts. So, Alice, let's say, let's say you make a plan with me to go to lunch at noon tomorrow and I show up. I well, let's say, before you knew me, not now because now you might trust me. But let's just say, oh, okay, so let's just say you and I I am changing my mind, go to lunch and say we're going to go to lunch at noon. Okay. And it's twelve twenty five and I haven't shown up twelve fifteen and you've maybe written me, texted me, called or whatever. No answer. What's your first thought? My first thought? Because well, self, if I didn't know you, I would, like you say in the book, I would say, huh, you know, did I get something wrong here? Does she not care about me? Does she she got interested in this relationship? Is she not valuing my time? Yeah? But you know me? And uh, and so there's some trust there also. So there's different ways when something goes wrong that we form our thoughts. Now, if it wasn't that, but it was a first date and you were really excited about it, what would your first thought be, Oh, I've been in this before, my friend, let's see, first thought would be you
30:55 know, I would I would first thought would be, you know, did I get something wrong? It is something kind of in the crosshairs here. We just connected on something wrong day? Whatever, I go back and check my did I miss a message, and then you know, I would probably depending on how where I was in terms of my emotional state that day, I might start to go, maybe this guy just blew me off. Okay, so here we go. There's same situation. Now, if I was in that situation, I'd be thinking to myself, how rude does his parents not teach him to? Like, that's so rude? So he's rude? You know all of this? Okay, So same situation, same data.
31:38 We can put data together in multiple ways. You can personalize it is something wrong with me, not interested in me. You can project it you're rude, something's wrong with the other person. Or you can go bigger, which you did as well, which is wow. I wonder if the logistics are right. I hope that they didn't get this person didn't get stuck in traffic. I hope their plane was okay, Oh the weather's well, who knows? Okay. So that's generalization. Now can you imagine people who are running around with the thoughts in their head being what did I do wrong? Kind of like the little version of me that was like what did I do wrong to get sent away from my parents and my grandparents? So personalization is my default. I want to know what I did wrong. That is a really draining way in the mental energy. So what I do in this is I ask you you have seventy thousand thoughts per day approximately, and ninety to ninety five percent of them are the same as yesterday. So unless you are someone who seeks new information, grows, you know, has a crisis, something unexpected happening, the beauty of that is it picks you out of those that routine, no doubt. So you want to pay attention to where you you know, where are you kind of having these thoughts that might be in the background, they're in the shower, they're when you're commuting, they're whenever.
33:07 But really what they are is they're draining you of energy. And it's like your thoughts on repeat. So mental energy. So we explore that in the mental energy section. So emotional should we move there? Not yet, because we've got to grab our first or our last break, hang on and we're going to finish strong. I'm Released Cortez, your host who on the air with doctor Neha Sanguan. She is the author of Power by Me From Burned Out to Fully Charged at work and in life. We've been talking about two of the energies that she addresses in her book. We're going to cover the other three after Break'll be right back. Doctor Elise Cortez is a management consultant specializing in meaning and purpose. An inspirational speaker and author. She helps companies visioneer for greater purpose among stakeholders and develop purpose inspired leadership and meaning infused cultures that elevate fulfillment, performance, and commitment within the workforce. To learn more or to invite a lease to speak to your organization, please visit her at elisecortes dot com. Let's talk about how to get your employees working on purpose.
34:25 This is working on Purpose with doctor Elise Cortes. To reach our program today or to open a conversation with Elise, send an email to a lease a lisee at elisecortes dot com. Now back to working on Purpose. Thanks for staying with us, and welcome back to working on Purpose. I'm your host, doctor Elise Cortes. As I mentioned in the first break about my latest work that came out, the Great Revitalization, what I did for you is I created a three page assessment for you to be able to download from my website. To to find out the extent to which your organization's actually set up for today's workforce. You can find it at Gusto dshnouw dot com if you are just joining joining us today. My guest is doctor Neehssanguan, who is founder and CEO of Intuitive Intelligence. She's an internal medicine physician, international speaker, and corporate communication expert. Okay, so we talked about physical energy so far in mental energy so far, so next up is emotional energy.
35:27 Yeah, this one's pretty important. It's one of the things that we have as a society and especially at work. We have made taboo we say keep work at work and home at home, and we have not taught. We haven't been taught, and we have not taught our children how to handle disappointment, devastation, just not getting what they want. And what it results in is people deflecting blame onto other people. It has resulted in, I believe a lot of the divide we face in our world today is the people not understanding how to handle the discomfort. So emotional energy is about how good are you at handling tears, anger and anxiety, trauma, grief and loss?
36:16 What about apologies and forgiveness. You know, how good are you at this? And most importantly do you regularly infuse joy and play into your day? And so the questions here are about I can get a really quick pulse check on your emotional energy by just asking one question. Tell me where in your life you are avoiding conflict or challenging emotions in your relationships, personal, professional? What about your social life? What about you know, finances, what about you know, any other area of your life? Right, it's like, where are you avoiding conversations, challenging emotions, all of that, because that'll tell me exactly where you're having a net drain of energy. The flip side of that is true as well. Tell me where you gain joy and you know, you get to play. What areas of your life are fun right? That infuse you with energy? And so that's how you take a pulse check. And it's not just like I said the answers to the questions, it's also paying attention to your body because sometimes your mind says things like oh yeah, I'm fine with that, but your throat constricts and your stomach turns. Your body is telling you it's a net drain. So we have adapted to this world, but sometimes in doing so we miss the clues.
37:44 So, yeah, emotions, that's a place that I think as a world, our heart is almost like the blue dot on a GPS system. It says you are here now. Emotions are a way. All they are is telling us how we're relating and experiencing our life in this moment. They're not a sign of weakness, They're not all the things that people judge them to be. They're literally could you navigate your life or a trip that you were on without knowing where you are now? And that's the power of the heart.
38:25 So emotions really really pivotabal pivotal. If it's something you haven't spent time on, there's lots of great tools for you to explore there. Well, I learned so much from you, Naha and our first conversation in your first book talk Orex about emotions, and I know, I love how you say that emotions are energy in motion and they have to go somewhere, We have to move them through ourselves and that what you taught me from that conversation, and that book has saved me so many times and made me productive, happy, And how you've taught me how to do that, So, thank you, friend, You are well welcome in this book. The way I say it is, you know, we are a country in a world that stuffs emotions and then fights or of divides with each other, and we got to learn how to reveal, feel and heal them so they move through us and we don't have them stuck inside us where they turn into back pain and all sorts of other things. And the question is when are we going to lean into the discomfort short term so that we can have long term joy, happiness, connection and love. I'm in that world with you, my friend.
39:36 I'm happy to help help grow that boat with you, happy to do that. That's why, that's that's why I'm in the meaning, passion, purpose, inspiration space. So that takes us then to social energy. You bet so, social energy. This one is another one. This is about navigating power and hierarchy, not just you know, at work, but at the dinner table, not just in the boardroom but in the bedroom. There's so many ways that we are navigating how we show up, whether we show up authentically, whether we're our true selves, whether we hold back all of that. There's also setting you know, expectations and making clear agreements and drawing healthy boundaries. How good are you at that? Because it's going to determine the quality of your relationships, and the quality of your relationships determines the quality of your life. So what about this when when you are disappointed or upset with someone, do you talk about them or do you talk to them? That's the drama triangle we explore that. I will tell you every Indian movie is based on like the mother in law not being happy with the daughter in law, she's not good enough in my son and it's all talking about everybody not to each other. It's hilarious. So not really but yes, so drama triangle. And the other piece is how good are you? A leaning into healthy conflict and that's top r X, which will lead has already spoken about.
41:00 I have a whole book on It's an audiobook that you can get, but it's talk our X five steps to honest conversations that create connection, health and happiness. It's healthy conflict is its own book. But everything else you're going to get get here. So just noticing. The way you assess your social energy is write down the five people or groups of people that you spend the most time with in person or online, and then check in after you're writing their name and pay attention to your body. Constricted, tight, heavy net drain, open, relaxed, and light net gain. And when you look at those five right and pay attention to your body, you then will say, overall, my social energy is a net gain or net drain.
41:54 It's powerful, it really is. And the other thing that I thought I wanted to talk about with regards to this social energy, because the show is called Working on Purpose, is I like it? You also point out that we need to also pay attention to how we relate to people at work and respect other different work styles. And I get really excited about those. You know, you talk about the four main work styles and I know which one I am. I know which one you are. But will you cover those just brief of those four work styles? Absolutely, I'd love to. So. The first work style is the doer. There they love accomplishment. Checking things off the to do list gives them that adrenaline high. They have a model, it's like Nike, just do it. You know them at the gym because they're on the treadmill, you know, or the elliptical. They got their earphones and they're listening to a podcast while they're reading the paper.
42:43 They're getting it all to done. And if they were a car, they would be a hummer because boy, they're going to get from point A to point B. You're in their way, like you watch out, and they're going to here's their superpower. They come in on time and under budget. And here's the kicker. Their greatest sphere is vulnerability. So they're going to keep doing so they don't have to feel. The second work style is the thinker. The thinker's currency is about thoughts, analytical skills, solving complex problems, numbers, sequence. Their motto is do it once and do it right. So they're willing to slow down and really think through things and sort things out. They're the people who solve some of our most complex problems. Now them at the gym, they've got like all the reps in order. They're like keeping track of everything. And if someone's already on the machine that they need no wait, now, that would make the doers crazy, right, And we're the car that they that I put with them as the prius because I want them to you know, they're they're the ones who are thinking through the gas mileage, the carpool laying access, the environment, the cost Like they're they are thinking about all and their greatest sphere is of looking foolish, so they're going to want to slow down and get it right. The third one is the seer, and the seer is the visionary, is the ideas, possibility and just brainstorming, enjoying that being what's cutting edge and new and
44:14 novelty. Now they're a little bit flashy. They've got something. They always have something cool, a cool color, a cool pair of socks, a great watch, something like that. They're the fun people at the party. Now while they are at the like, you know, how do we know them at the gym? Well, they're not. They would never be in a conventional gym. They're like out on a carbon fiber bike, traversing like new They're they're creating new paths that other bikers will someday use, right, So they're the trailblazers, and their greatest fear is of being trapped. They want all possibilities. And the last one is the feeler. The feeler is the one whose currency is connection, people, relationships, and they are you know, their motto is like, hey listen, if you want to go fast, go alone. If you want to go you know, together, you got to go slower. So I totally mess that up, but you get the idea. So it's an African proverb that's essentially saying, you know, do you care about how you get there? And so the feelers at the gym, oh, they're not. They're not there to sweat like, they're there to socialize, like they're with other people. And their car would be a minivan or like maybe we'll make it a bus because it doesn't matter how we get there as long as we all go together. Right. And by the way, the seer's car that I didn't tell you, is like a red convertible, you know, Tesla truck. And the reason it's red is because it doesn't even come in red. They did like a custom paint
45:46 job. So you're a seer, feeler, you know, we need all of them. The best teams have a doer who's going to get things on time and under budget, a thinker who make sure we thought through everything, a seer who has the most cutting edge idea, and a feeler who makes who's the glue of the team and keeps everybody together. Yeah beautiful, Oh I love it when you do that. Okay, we just have a little bit more time here, but I just want to just briefly introduce spiritual and spiritual energy. Sure, people ask me why did you put spiritual energy in a business book, and I said, because it's the most important energy of them all. Spiritual energy is about what matters to you, why you get up every day and spend your time, precious time and energy doing what you do. What difference is it going to make? So it's about your highest values. Spiritual energy is about the areas in which you'll take risks. It's about where you trust yourself and where you don't. Because where you take risks in the world, For me, it's in every other area except physical and romantic has been my risk taking. So yes to mental, emotional, social, spiritual, entrepreneurial, financial, Yes, yes, yes, But the other two are where I didn't take risks. And that's how you can tell where I trust myself and where I don't. Now I'm happy to say that I've been taking some risks in the romantic area for a few years, but prior to that I didn't. So just ask yourself that question. Also,
47:17 pay attention to where you feel appreciated and valued both at working at home, and most importantly, whether you're feeling really connected to your purpose and the why of why and where you are Why it matters, and it's going to matter long after you're here. So spiritual energy it fuels all of it. I ask several questions in that burnout assessment that can help people get clear on that, and so I really hope that you'll take it. I will. Let's see one more time. What the uril is? Please, Intuitive Intelligence, Inc. I n C. At the end, there dot com, forward slash, burnout, pypeen RX burnout dh RX like burnout prescription. I got it. Okay, beautiful, Okay, Well we've managed to get all the way through the end of the show. You know that the shows is new by people around the world. They care about creating and being part of workplaces that lift them and inspire them to their greatness. We do business a better as the world. We have these inspirational leaders that help us along the way.
48:20 What would you like to leave them with today? I'd like to leave you with if you're one of those people that has learned to master the external world, it's time to tune into your internal world. Because your body is talking. The question is are you listening? And so that constriction and that it's time to learn you have the unique language your physiology, your heart racing, your stomach turning, your throat constricting. It's not something to push through. It's time to partner with your body, not push through it. And I'd say that learning that is the game change for the future of success, agility, innovation and being able to function in a world that's moving faster than many of our biologies can handle. Beautiful way to finish, nehat so wonderful.
49:15 We'll have you back on again. Thank you for coming on, working on purpose and sharing your heart, your soul and your beautiful intellect and emotions. M thank you, Ellie. Such an honor to be with you anytime. Listeners and viewers, you are going to want to learn more about this amazing woman, doctor Nehas Sanguan, the work that she and her team do at Intuitive Intelligence, the speaking that she does in her books. And the best place to do is you said Intuitive Intelligence Inc. Dot com and or Neha Sanguan dot com so you'll get the kind of cross over. But yes, Intuitive Intelligence Inc. Doc Okay, last week you you missed the live show you can always catch it be recorded podcast. We were on air with doctor Raj Sosodia talking about his latest of sixteen books called Awaken, the Path to Purpose in Her Peace and Healing, which is the only one his works that is incredibly personal, tells his real story and lets us into his journey to purpose, inner piece and healing, and invites us to come along with him along the journey. It was incredibly tender and elevating conversation about his life and his work. Next week will be on the air with doctor Andre Martin talking about his new book Wrong Fit, Right Fit. Why how we work matters more than ever See you there. Remember work as one of the greatest inventors and means of realizing our potential and making the impact we crave. So let's work on Purpose. We hope you've enjoyed this week's program. Be sure to tune into Working on Purpose featuring your host, doctor Elise Cortes each week on W four C Why. Together, We'll create a world where business operates conscientiously. Leadership inspires and passion performance and employees are fulfilled in work that provides
50:47 the meaning and purpose they crave. See you there, let's work on purpose,
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